Výhody: easy boarding, good flight crew
Nevýhody: space for legs
Nevýhody: Quite frankly NOTHING ! Everything was perfect
Nevýhody: It was an hour late, and my cirrespondind bus had left. Awful experience.
Výhody: the trip was only an hour
Nevýhody: old, narrow, uncomfortable plane. thankfully short trip
Výhody: Upgraded seating was worth it!
Nevýhody: Flt delayed 2 hours, delay in opening plane door while we waited on boarding ramp, another 15 minutes waiting for stairs on tarmack and finally at least an hour wait for luggage to appear at baggage claim with no information about where it was or when it was expected. Worst flight ever!
Výhody: The flight was direct
Nevýhody: the boarding process is a bit cramped in the short haul section of Schipol
Výhody: Lovely to get a coffee and sandwich. Seats were comfortable
Nevýhody: I really couldn’t fault it
Výhody: The crew are very friendly and attentive.
Nevýhody: The seats I find have became smaller in the economy class bulk row seats.
Výhody: Crew provided quick, effective service.
Nevýhody: Flight was delayed and we missed our onward connection to Korea and Australia. KLM did not assist with overnight hotel accomodation which was a nightmare to arrange. Expected better with business class.
Výhody: We finally were able to fly after a few hours flight delay due to fog
Nevýhody: Very bad communication by the airport KLM people regarding our flight. First told it was cancelled and then it was not cancelled.
Nevýhody: Food was not so good
Výhody: 1+ hour flights are easy on the whole>
Výhody: Crew was helpful and polite.
Nevýhody: I paid extra to book my seat but the entertainment unit for that seat didn’t work. The crew tried to fix it but they couldn’t.
Unexpected cup of coffee at no charge
Výhody: The attendants were very nice and gave us our drinks and such. They then also asked us if we wanted other things.
Nevýhody: Smaller plane, no wi fi etc.
Nevýhody: No entertainment at all. Not even music.
Only 1 breakfast option. Nothing vegan or vegetarian.
I am sorry to say this but,
Delta & KLM can do better!
Great flight from Toulouse to Amsterdam
Výhody: The flight attendants were super helpful, the snack given was delicious and the seats had plenty of room.
Flight was canceled
Výhody: They where trying to be help full after the flight was canceled.
Nevýhody: Unfortunately they were kind of slow at the boarding gate in telling us what they have to do, we end up staying at the airport for over 3hrs before they send us to hotel.
Výhody: City airport
Nevýhody: My seat was sold.
Výhody: The “ personal” attention that l got from a young male steward Sooooo helpful, pleasant & charming. A true credit to KLM!
Nevýhody: The messing about & waiting at Ams by wheelchair assistance.....they used to be so good, I had to sit alone in a dark & miserable corner waiting for them to come back....as promised. After 35 mins l was beginning to panic!!! Why wasn’t l taken to the lounge as the other female passenger was.???? She was on my flight from Dxb & always on the same cart as my self!!
Výhody: The price compared to other airlines
Nevýhody: I am an elderly lady with mobility problems( assistance requested) travelling ALONE & l do NOT appreciate being squashed & not having enough room on/ in my seat by a LARGE male. I always book an aisle seat but to be squashed up to 3 men l found most uncomfortable. I appreciate you do NOT know the size of people when they book but why were 3 men put next to an elderly frail female????
legroom in economy was non existant and seats were tightly packed.
Výhody: service and meals were ecxcellant ans staff were wonderfull.
Nevýhody: THE SEAT SITUATION MADE A 11 HOUR JOURNEY VERY NCOMFORTABLE.
Výhody: The flight was on time
Nevýhody: My luggage was lost as KLM support staff is on Italian strike. No one from my London flight to Moscow with connection on AMS did not receive the luggage.
Very comfortable plane for a short trip
Výhody: Even being a short trip, crew and service are very good, even with a snack
Nevýhody: No entertainment, but given the duration of the flight it's just not necessary
Cityhopper Flight Quick & Convenient
Výhody: Easy boarding, flight crew very polite & helpful. Flight was uneventful, quick and convenient.
Nevýhody: Small seats (nothing new)
Výhody: Pleasant happy helpful crew.
Seat reclining limited
Nevýhody: Seat seemed to have limited ability to recline.
Would expect more from KLM
Výhody: Cabin crew were friendly and helpful.
Nevýhody: Boarding was a disorganised mess. We had a small baby and no priority was given to families. Food was a stale cheese sandwich.