Výhody: Buen snack. Amabilidad del personal a bordo. Hoja de inscripción aduana para ingresar a Belice ho había en español y no sabía inglés. Tuve q pedir ayuda
Nevýhody: Igual las escaleras no hay ayuda para personas mayores. Las agarraderas de mano escaleras muy debiles y flojas. No hace estable subir con seguridad las gradas. Peligro un accidente
Výhody: Short quick flight
Nevýhody: Stuck on the plain with a bunch of teenagers, not the airline’s fault.
Výhody: The meal & movie.
Nevýhody: My suitcase was damaged. When I picked it up from JFK, it was smashed in.
Nevýhody: Everything was good. No complaints
Výhody: Nada excepcional
Výhody: Muy puntuales, gente muy atenta. Mi primerra experiencia en AVIANCA y fue excelente.
Výhody: Flight was smooth
Nevýhody: The food
Výhody: It was seemless
Výhody: My flight schedule was changed over 30 times with confusing and contradictory notifications, including a change which eliminated my desired week stay in Honduras. The flights were delayed, including 45 minutes n the tarmac while an overhead bin door was repaired .
Nevýhody: My flight schedule was changed over 30 times with confusing and contradictory notifications, including a change which eliminated my desired week stay in Honduras. The flights were delayed, including 45 minutes n the tarmac while an overhead bin door was repaired .
Výhody: Smooth flight. Nice meal/snack. Friendly staff.
Nevýhody: I was supposed to arrive at miami at 2 pm and we arrived at 11 pm, horrible avianca
Fast and easy
Výhody: Wonderful service - flight attendants were very welcoming and polite - offering us a large bottle of water and cookies on arrival. We arrived to our destination (San Pedro Sula) on time and enjoyed a nice flight. The plane was very clean too.
Nevýhody: It would be nice if there were more legroom. Of course, I'm quite a tall person so it was a bit challenging especially when the passenger in front of me reclined his seat.
Avianca canceled flight due to maintenance issue
Nevýhody: I was going to visit Honduras for 3 days (leaving Wednesday afternoon and returning Sunday morning) After not boarding plane before scheduled departure we were eventually informed there was delay then after an hour Avianca said flight was canceled. Their plan was to put us in a hotel overnight and leave the next day at 6pm. When I informed Avianca that I would not be able to conduct my business because of the lost day, they didn't want to refund my money. I wanted a voucher for a flight to Honduras in the future or a refund, Avianca didn't want to take care of me as a customer.
Výhody: Friendly people
Nevýhody: Stayed overnight at Hotel.
Výhody: Leave luggage and do not warn before take off, then do not take responsibility for properly resolving your mistake and very poor service.
Nevýhody: worst!! The Avianca supervisor at TGU AMELIA TORRES tells us that we are liars.
Výhody: Once we were on the plane the staff was nice! The flight was very smooth and got to san pedro sulaon time.
Nevýhody: The process of getting the boarding pass was a bit slow. The personnel seemed annoyed when asked questions on which way to go after getting the ticket at the counter.
Every thing, the crew were kind special whith me because they help me to find me passport because lose it.
Thanks a lot
Nevýhody: Ummm I didn't ñike the boarding the time for the boarding was too short some people was angry for it, I was late because one of the people who check sent me to the wrong gate but in general every thing was very good, maybe I'll whit you my next vacations. Thanks Marta Euceda
Výhody: I was waiting on line the check-in people lot luggage went was my turn teller check-in tell me sorry fly was closed
Výhody: Pillows water food was very acceptable
Nevýhody: The plane was too cold, understand why but it was cold from San Pedro sula
Výhody: The service was good and the directions from the crew was well communicated.
Nevýhody: Just the food
Výhody: It was late for one hours and that is not good
Výhody: It was great guys and thank you
Výhody: On time. Clean plane.
Nevýhody: bad service over all
Výhody: Muy bien atendidos. Se mira el compromiso de la empresa por satisfacer al cliente. Vuelo en tiempo.
Nevýhody: Nada que indicar.
Výhody: I loved the luggage allowance, extremely reasonable! The plane was clean, the staff were friendly and a free bottle of water and a biscuit was given. I will be flying again with you for certain and will recomend to friends!