Výhody: The flight crew(pilots) the boarding was smooth and departure was on time and arrived early
Nevýhody: The attendant in first could have been a little more attentive
Výhody: We got home safely.
Nevýhody: Older plane...flight was 1 hour late. Internet did not work for the flight.
Výhody: We got upgraded to a sit with more clleg room! That was good.
Nevýhody: The wifi could have been working, but other than that it was all good.
Výhody: Quick easy boarding. Checked bags for free since there was limited overhead space.
Nevýhody: Cramped seats, was a bit of an older plane that had some wear. Crew was okay, just not overly nice.
Výhody: Miss Flo, a Flight Attendant, was very competent and very pleasant. She brightened our trip!
Nevýhody: We hit some pretty bad turbulence, having to fly through a rain storm; but that was no one's fault. It just happened.
Výhody: Nice crew, good food (in 1st class). Quick flight. All good.
Nevýhody: The lavatory ran out of paper towels.
Delayed flight 7 hours; multiple mechanical issues
Výhody: Staff was super friendly, and did what they could
Nevýhody: They delayed the flight 4 or 5 times throughout the day, for a total of 7 hours. Even though I live fairly close, I couldn't just leave. I lost 1 whole day of my vacation, and got nothing for my inconvenience.
Nevýhody: Seats are too cramped.
Výhody: Loaded efficiently with a very full flight. Landed 20 minutes early.
Nothing of note
Výhody: Overall a good flight. Basic in all aspect. Nothing really bad about it, but nothing stood out to make it exceptional.
Výhody: For a quick flight it was fine.
Great flight and service
Výhody: Easy flight made easier with friendly staff and nice aircraft.
Nevýhody: Never took this flight. Was rescheduled for a different set of connections
Great start to the trip
Výhody: It was a quick flight and since one of my carry-on items couldn't fit into the overhead compartments after having been searched by TSA (they thought my tablet stylus was a questionable item), the airline offered to just check it in for free and I could pick it up at baggage claim in my destination.
great help and save by american airlines
Výhody: going to visit son and grandson in vermont and discovered i had booked a 10:15 pm flight instead of an am flight. american airlines personnel were excellent on getting me changed to the am flight. thank you
Výhody: Staff was pretty nice
Nevýhody: Just overall not happy
No wifi, no white wine,no lime or lemon, no working outlet , and late
Výhody: Inspite of no working outlet, the flight attendant offered her personal portable charger. No white wine, she offered champagne ( only 1 glass)
Nevýhody: No wifi, no white wine,no lime or lemon, no working outlet , and late
Výhody: Best flight I've ever been on.
Nevýhody: I loved everything.
Výhody: On time, smooth flight, excellent service
Výhody: This was a newer plane so it was a smoother trip.
Nevýhody: it was difficult to re arrange my flight through Kayak and decided to book with original carrier because it was easier.
Výhody: Nice attendants
Nevýhody: Someone hit there head a half an hour late leaving then when on plane someone decided to get off put us further behind
Nevýhody: The flight was cancelled and we weren't notified of our changed flight.
Nevýhody: Plane was broke. We sat on bus for 45 min waiting to board. This was after the gate was changed 2 times
Nevýhody: No control of a/c I froze the entire trip
Výhody: Very good service and enough time between flights
Nevýhody: Some one got into my bag and stoked several items out of bag bag was locked but they broke it
The most ridiculous flight experience
Nevýhody: The crew played on fear and threat to display power, and we were forced to fly in the most ridiculous and hostile environment. I realize there was a guy who was a little bit childish and annoying, but there's no need to talk about 9/11, talk on the microphone for 5 minutes and make threats to everyone on the plane, just because you don't know how to deal with a pain-in-the-ass customer. And what is the deal with United REPUBLIC Airline they kept talking about? The whole situation was incredibly absurd, unnecessary, and disappointing.
Nevýhody: just that was delayed so long.
Výhody: It was nice small plane. The crew was nice and curteous.
Výhody: My luggage was ripped from one end to the other. My clothes were coming out. Flight was late, yes again. The airplane was cold. We were not given a choose of snacks.
Flight was cancelled with no notification
Nevýhody: When checking in I provided my cell and email for getting notifications ( and I got an email and text confirming that). The next day, once we got to the airport, I found out the flight was cancelled. There was NO notification from United. When calling them there wasno explanation and their solution was to put us, a party of 3, with a child ( her own seat) on standby! As if I could have my child fly on her own! Terrible terrible experience and unfortunately not the first with this airline...but this will be the last since I won't use them anymore.
Nevýhody: This didn't happen and I had to leave the next day to Chicago. Due to operations my flight from Albany was delayed again and I had to run to catch my connection in O'Hare.
Flight was canceled 7 hours after it was scheduled
Nevýhody: Very tight seat pocket
Not for any human over 6ft
Výhody: The crew was very nice Pilot did his thing landed the plane like a champ The plane was very clean The wait was short to be seate
Nevýhody: Zero leg room zero me being a taller gentleman i dont expect much for leg room i stood majority of the flight due to the lack of leg room. I will never fly with united again not worth the knee pain. You can't help the passengers that board but dear God the young lady slammed her seat into my knee and literally cut into it. The seat infront needs a sign to ask the passenger sitting in back if they are okay with them reclining. Tsa sucks all around, no getting around that.
Výhody: It was on time.
Nevýhody: I liked everything.