Nevýhody: Not have to take a buss from the plane
Výhody: The crew pulled the curtain in the galley and stayed behind it almost the entire flight blocking access to the business class bathroom! They were incredibly awful. Isolated, chatty only w each other and did not offer much service in business class.
Nevýhody: The crew need to stop seeing the flight as a time for them to socialize w each other and wait on customers!
Výhody: Crew is always amazing.
Nevýhody: Lisbon airport and TAP need to better communicate where the planes will be leaving. I didn’t know my gate until boarding time and could have very easily missed
Výhody: Nothing was amazing, but we made it.
Nevýhody: It was a prop small plane, so our take off and landings were pretty rough. The seat was pretty uncomfortable & we were in the back row, so it also didn’t recline. TAP Portugal uses busses to take you from the terminal to the plane and back. We had a 10 minute bus ride to the terminal in Lisboa.
Výhody: The snack of apples cheese and nuts was great. The crew was very nice. The fact that they got a bus to take us off the plane and take us to another plane was great.
Nevýhody: Since our plane was broken, we had to get a new one. It was hot, they could have turned on the air. Also some water would have been nice. Sat on the runway for more than an hour waiting for a new plane.
Good staff helpful and attentive
Nevýhody: Business seats were a bit uncomfortable but staff was great
Nevýhody: Baggage was awful
Výhody: The crew was amazing and very helpful.
Výhody: Great crew
Nevýhody: Lay over between Sevilla and Lisboa was very brief. We all had to run through airport just to make the flight
Výhody: Seat was very comfortable and spacious. Crews members were attentive and friendly.
Nevýhody: I wish I could actually change seats for free at check in. or at least TAP Air Portugal should have some free seats that are available if someone wants to switch, not that all seats are to be paid for if I want to make a change.
Výhody: No complications with check in and boarding. Short flight and speedy luggage recovery.
Nevýhody: Flight was with an older turboprop plane but was direct and without incident.
Výhody: The crew was very good. These turboprop planes fly lower which provides a good view, but today the clouds forced the plane higher.
Nevýhody: It was a turboprop airplane and a bit noisy and slow.
Výhody: The entertainment was good with many choices. The hot meal was very good.
Nevýhody: We would have appreciated water served between the meals; it was a long time with nothing. We paid extra for seating choices and were in the very middle; that was very disappointing.
Výhody: The crew was lovely. There was one passenger whom was irrate over a small delay and the crew was calm with dealing with this individual.
Nevýhody: No delay
Výhody: The selection of movies to watch and the attentiveness of the crew made our trip comfortable. Blankets and a pillow were an unexpected treat. We also did not expect such an array of delicious food.
Nevýhody: All was excellent.
Výhody: The ice cream
Nevýhody: It was really hot on the flight.
Efficient, friendly, professional
Výhody: No complaints. Short uneventful flight.
Nevýhody: They didn’t fly me straight to Seville. They added an extra, very inconvenient flight to Madrid, and then a flight to Seville from there. It took all day.
Výhody: Friendly staff. Co mfortable. Short smooth flight
Výhody: the food was excellent. I was very pleasantly surprised by the quality of the food
Nevýhody: leg room was about average, but still tight. Very few airlines provide enough leg room these days.
Nevýhody: I missed the flight due to a late arrival from jfk. While staff is as nice i still lost the cost of the entire tocket. I had to purchase another tic for $250 and had to stay in a hotel Dont s e why i llst the cist of the ticket if they filled my seat with another standby. Double dipping?!?! Not leaving my unusual name as i am still counting on a return flight.
Nevýhody: Flight was over an hour late taking off
Flight schedule changed to unacceptable time
Nevýhody: I refused to take the flight after it was changed from mid-day to 5:15 am meaning I would have to get up at 3:00 am UNACCEPTABLE !
Výhody: Everything was great
Delayed due to air traffic
Výhody: The crew
Nevýhody: Delayed in the gate. No one knew why for an hour. No information. Had us qued up and just stand there. When on board another delay due to air traffic but at lease the pilot gave us information.
Nevýhody: Flight late so I missed my connecting flight. There were no more flights for a week to my destination. Spent all afternoon in the airport. Their computers didn't work.
Výhody: Very short flight, but flight attendants were very pleasant and friendly. They were even helping carry a baby while the mom assisted her other child in the bathroom.
Would definitely fly on TAP Portugal again!
Výhody: The ladies smiled, communicated clearly, and were very helpful and accommodating
Nevýhody: The boarding and check in process in Fez has some kinks to be worked out. It’s a good route, and I realize it is new for TAP
Výhody: It didn’t feel “budget”.
Nevýhody: No vegetarian option for sandwich.
Great flight, service and food
Výhody: Great flight, service and food
Nevýhody: Getting charged $85 on a transatlantic flight. Especially for a duffle bag that weighs 13 kg. I see TAP as a classier airline that wouldn’t fall under a Lower class airline
Výhody: They provided us free, quality food on a short flight. The staff were incredibly friendly and things went over well. Honestly probably my favorite airline.
Nevýhody: Flight was delayed
Výhody: Good service for such a short flight and small plane
Bait and Switch
Výhody: The food was good.
Nevýhody: This flight never indicated that there would be an additional charge for baggage. It cost me $400 extra dollars. The service for the airline was terrible and the layovers were horrible.
Nevýhody: Horrible customer service, non responsive, total runaround. Had to purchase a second ticket to be able to fly because of a clerical error on their part which they would not / could not correct. Never again.
Výhody: Great service and nice snacks for a short flight. I would fly this route with TAP again.
Výhody: Everything from booking on line to catching the flight and landing in Lisbon
Nevýhody: Not being made clear on line that we would be charged 70 euro for our 2 bags at check in.
taking the train would have been faster
Nevýhody: Our flight from USA to Lisboa was delayed due to a mechanical problem on the plane so we missed out connection. There was a flight leaving right as we arrived but we didn't get on it. We were given a flight for 2 hours later. It was canceled with no announcement made and we were put on a much later flight. We were made to wait FIVE HOURS for another flight after already being delayed 4 hours. Would have been faster to take the train.
Výhody: Surprised to be fed almost a full meal on such a short flight.
Nevýhody: No booze. It was a morning flight but body time it was still drinking time, since I had flown all night.
Fine short flight
Výhody: The flight from bologna was very delayed and I was worried about missing my connecting flight. Luckily they had someone waiting at the gate to make sure we made.it. I wish they told us that so I wouldn't have stressed so much!
Nevýhody: Small seats, very little space in general, and I'm fairly small. It was a fast flight and the crew was very pleasant.
Výhody: We arrived safe.
Nevýhody: I was traveling with my friend and we asked to be sit together. They told us that the airplane was full and we have to sit at the last sit. The airplane was almost empty. At the time of the big turbulence we find out that we were sitting at the worst place.
Good value for the money.
Výhody: Meal was great flight on time.
alicante lisbon madrid
Výhody: everything is ok
Výhody: Very friendly crew! And very professional.
Punctual , comfy seats.
Výhody: Crew was friendly and great!
Výhody: I arrived at the airport 2hours ahead. The airline offered one earlier flight for free.
Nevýhody: Other connection flights had luggage check in for free of charge, but for this domestic flight, I had to pay 35 euros.
Výhody: Staff are very professional. Very short trip and snacks still available
Nevýhody: Have to board a bus on airport tarmac before and after flight
Best airline free snacks/wine
Výhody: I was pleasantly surprised by the two flights with Tap Portugal, very nice, organized and professional. Also to my surprise the first flight offered chocolate icecream and apple juice. The longer flight from Lisboa to Marrakech offered a nice tuna sandwich, coffee and free red wine! What more could you ask for?!
Nevýhody: I had no issues.
Nevýhody: Seat pitch on the first flight was so tight (ATR) that i could not fit in the seat. I am 6' 2''. I had to sit with my knees up.
First time on TAP left a good impression
Výhody: Great experience - punctual, good food, professional crew. Also the lady who checked in our baggage at the airport was very pleasant.
Nevýhody: Like every airline, economy seats are too small!
Výhody: Friendly and helpful crew. Great food.
Baggage charge ($50) for ticket that included one checked bag..
Nevýhody: Purchased tickets that included one bag each for our international flight. But at ckeckin they "couldn't find it in the computer", so charged 45 Euro ($50) per bag. The checkin lady was quite distraught about this, but charge they did. In our reservation there is no indication of what fare level (they have about five) has been purchased. Beware!
Efficient crew and good food service
Výhody: For a short flight like this, I didn’t expect food, not just food but free food! The crew worked very efficiently and got everyone food and drinks before we prepared for landing.
Great service with TAP
Výhody: Service was good
Nevýhody: As handicapped it was difficult getting on and off bus from terminal to plan and handling luggage going up steps.
Nevýhody: Will never fly TAP again, a joke not a serious flying company.
Výhody: Very easy and pleasant trip
Very good flight
Výhody: The friendly stewardesses, the quality of the aircraft....and the price
Nevýhody: Lisbon Airport is very confusing, and the check in process is a real chore especially if you want to upgrade seats.