Nevýhody: We were bumped without any notice. Fortunately, we arrived 3 hours in advance, because in order to get a flight that did not get in too late, we had to change airports.
We had chosen an 11AM flight and had appointments late afternoon in NYC. It was a direct flight. Instead, we had a flight from CDG with a layover in London, and then another flight to NYC. We arrived at 5PM at JFK. By the time we arrived in NYC, it was 7PM and of course too late for our appointments.
Nevýhody: Most of the TVs did not work on the flight. They had to hand out iPads. Security in Orly was very rude and made us check luggage that was fine as a carry-on to France.
Výhody: Didn’t lose my suitcase.
Nevýhody: Cracked brand new suitcase.
Nevýhody: Plane was filthy
First Flight was amazing
Výhody: I liked the customer service I got on the plane and take off was smooth. Also the engines were not as loud as I was expecting. The spacing for seating as ok but being that I was in economy, I couldn't expect much more.
Výhody: Personnel was nice and accommodating.
Flight right on time and even early arrival.
Nevýhody: The plane must have been old for the seats didn't hold well and every move from neighbour ahead or in back made things shakier, lots of TV screens didn't work either - so iPads were provided. The food was not appetising at all.
Beware the stated price, that’s before you have to pay for seats to si
Nevýhody: Went through and booked the flight that was billed as American Airlines on Kayak, but the first leg turned out to be British Airways. I had to pay 39 dollars for each seat then to sit next to my niece. It was a gift to her and I couldn’t wait until 24 hours before boarding and leave it up to chance. Was next to family with 2 crying children, younger one threw up all over mother and the aisle and seat. Flight attendants did nothing to clear the area and it smelled like vomit for 4 hours. I have flown with British Airways many times. The flight crew was not of the caliber of British Aireays flight staff. Very disappointed with this entire experience, from booking to flight.
Shabby Open Skies
Výhody: Food service wasn’t bad. Nice food selection. Many bathrooms available.
Nevýhody: The flight attendants are very short. The aircraft is extremely old and outdated. The seats are shabby rusty dusty and belong in a museum. The tv system did not work for 3/4 of the flight. No headsets available. Barely any leg room.
Výhody: Honestly nothing.
Nevýhody: So my flight started with a 4 hour delay. Normally I wouldn’t mind because I want my plane to be safe in the air, but they WOULDN’T EVEN LET US OFF THE PLANE. We had to stay on the plan that entire 4 hours, being updated only twice about the situation. When we finally took off, the staff was extremely unfriendly. At one point my friend asked for more water and the attendant said she would be back with more and never returned...during landing it was extremely unsmooth. We were about to land and then the pilot shot us back up and circled for another 45 minutes because he was “too early”. I can understand this may happen at airports sometimes but after being on the plane for 12 hours this was extremely annoying. The seats were very uncomfortable and was unable to sleep at all during my red eye flight. I ended up getting sick during landing because of the roughness of it (mind you I have never in my life thrown up on an airplane) and the flight attendants were extremely unaccomodating. I couldn’t even get up to throw away my bag and they wouldn’t bring over anything to put it in. Also my sick bag had a piece of someone else’s used gum in it so that was gross as well. Overall I had an absolutely horrible flight and I’m absolutely dreading the flight back home. Please fly another airline if possible.
Výhody: I asked if it was possible to get a window seat. The lady said flight was full. Flight was empty she just did not care
Coach is too tight — food just ok
Výhody: Fairly easy boarding Laptop entertainment
Nevýhody: Coach was too tight the food was mediocre otherwise it was good
Nevýhody: The plane was far too small for a 8-hour, trans-Atlantic flight. I understand that companies are reducing space to cram more people (read: "money") onto flights, but most of the planes I fly on for a 1 hour flight from STL to ORD are bigger than this plane used for an 8 hour ORY to EWR flight. Being crammed like sardines is fine for a 1 hour flight. It is not okay or acceptable for an 8 hour flight.
Nevýhody: The airport was short staffed and left us on the runway for 2 and a half hours before takeoff.
POOR organization at the airport
Nevýhody: We spent a lot of time in the security and immigration line. The machines were not working ( Parafe) and the agent in Orly were not helpful to orient us the right way. The flight was delayed because of that
Nevýhody: I was terribly uncomfortable and no attempt was made to help me find another seat while I clearly saw others assisted by the flight attendants. I was placed in a middle seat although I’m 6’-5” and told I should work it out myself with someone if I want to move. I will not fly this airline again. You have to be in business class to have any reasonable amount of leg room.
Nevýhody: They overbooked and gave my seat to someone else
Great overall experience.
Výhody: The trip was pleasant. Staff were efficient and attentive. Seats were roomier and more comfy than most in economy. Convenience packets of a mask, earplugs and a toothbrush with toothpaste were given. I would recommend.
Nevýhody: Would love more options on the iPads—but not really a complaint. The food was fine for airplane food. The staff seemed to do their best to make sure all were accommodated
Výhody: The crew was somewhat friendly.
Nevýhody: The seats were too small and it was too much of a hassle to switch seats while the plane had many empty seats available. The old ipads had few choices of entertainment and was cumbersome. I plan not to fly again with this airline in the future.
Výhody: Food, seats, staff, headphones, ease of boarding
Nevýhody: Everything was great
Výhody: Friendly Crew
Nevýhody: Miserable heat - 80+ degrees for 7+ hours, sitting next to the window facing the sun, ~20-year-old 757 aircraft with very poor temperature control. Really miserable.
Cancelations and delays
Výhody: Voucher for hotel and food.
Nevýhody: Disorganization Lack of information Lack of alternative options to canceled flight Overload of website
Výhody: Extra leg space in the exit row
Nevýhody: Tv was very fickle. Boarding was chaotic and late and unorganized.
Absolutely all around the worst flight I ever took.
Výhody: I did get to Paris.
Nevýhody: We flew in a very small plane generally used for domestic, 6 across. No place overhead, no place under seat even for winter coats. Seat did not go back. The stewards were the worst, unkind, unhelpful, rude and slept most of the time in Bus. Class so not around when needed in flight. They were not even there as we deplaned. NYC has great food. How could they have possibly found something so inedible to put on this plane? I think maybe you can buy better food on flight but I was not offered it. I felt it unsafe. When people asked if I was nervous of terrorism in Paris, I said not as much as I fear the flight back to JFK. When you book make sure you look at more than price. I like cheap, but would never have taken this flight if I had known the danger.
Výhody: I loved this flight, it was operated by BA - it leaves at the perfect time for me - I arrive in Paris, have a little breakfast, take a nap and off I go. The Team was so pleasant which simply added to the entire experience.
Nevýhody: I do not have any negative comments at all.
Almost good enough, except the entertainment.
Výhody: I luckily had window seat first row in the section--lots of legroom.
Nevýhody: Video screen was old school low-resolution LCD. Good movies look bad on them.
British Air beats any US Airline
Výhody: Crew was great! Friendly, excellent service, free food and wine! See it's still a bit cramped but better than most American Airlines. The price was also great from New York to Paris
Nevýhody: More movie and game selections on the free tablets provided would be nice.
Výhody: not very crowded, nice seat.
the crew gave us an ipad for entertainment, practical.
Výhody: Good service all round
Nevýhody: Ibieria doesn't exist at EWR!!!! Nobody at the airport knew about ibieria airline! Nobody knew it was operated by British airways/open skies and it was not indicated anywhere on the email/ticket!! Was very difficult to find.
Nevýhody: All flights were delayed.. It took me a day & a half to arrive when I paid for the most direct for my destination..
Nevýhody: Everything delayed flight old aircraft semi nice flight attendants
Výhody: This was one of the best flights I've been on and I have to tell you that I hate flying. The weather was horrible leaving New York and I readied myself for a bumpy mess, but it was the opposite. The ride was smooth and the crew were professional and one of the flight personnel was really awesome. We bonded over Haitian music. The food was ok, just because there was a pea side and I hate peas. The dessert though was excellent.
Nevýhody: The only thing I didn't like, which wasn't their fault was that it was really cold. More so than average because we were next to the emergency exit and I have a very low tolerance for the cold. The flight was really more than I expected given how much I paid for it.
Výhody: The entertainment system was great, crew was super friendly! I had my own row which was great. The crew st the front desk was super cheery, friendly, and helpful as well! I was very impressed by the cheer of everyone!:-)
Nevýhody: The seats were tiny and there was almost no leg room. I am 5'4 and 130 pounds, so I'd I was having trouble,I can only imagine others! The seats went back extremely far which could be seen as a huge positive, but it really took away whatever leg room there was. (I'm a legroom person - I got wiggly legs!). And if you didn't put your seat back as well, the person in front of you who put their seat back was in your face and the TG was suuuuper close to your face. I really didn't like the food. I got the Mac n cheese which had potential but it was almost cold! It wasn't heated up all the way, so I couldn't eat it. But I brought my own food so it was all good!:-) We also only had one working bathroom which turned out to work ok because everyone sorta worked together - but with a different set of people - it could have been a problem. But it totally worked on our flight!:-) It would be awesome if they including some sort of internet as well! But after flying Inited which has no entertainment system what so ever - I was extremely grateful for a tv with awesome Movies and tv shows!
Nevýhody: The WORST food ever, broken monitor at my seat, half the bathrooms out of order. Long lines. Ugh.
Výhody: BA provided iPads that were locked into the on-board entertainment system.
Nevýhody: There were limited entertainment selections and the iPads were collected almost an hour before landing.
Výhody: Great movies and decent food
Výhody: the comfort and the chill crew
Nevýhody: I didn't like the fact that there was only 1 hour 20 minutes before my next flight and that we were waiting for the gate for like 20 minutes after we have already landed.
Výhody: Crew was great! The personal iPads helped pass the hours.
Nevýhody: The boarding experience was awful. The plane was late, and they staff at the airport did not communicate anything to the passengers.
Can be much better
Výhody: Not much
Nevýhody: Flight was 1h delay. Had to take a backup plane. Plenty of space in business and premium but no offer to upgrade. Crew was cold, not very nice. They were bored to do their job. Flight us to France was horrible. Due to delay, missed correspondence in London. Will avoid British Airways in the future
Small old plane
Nevýhody: An old plane did. It inspire confidence. They passed out iPads as there was no dedicated entertainment. The flight got downgraded. Luckily, as I was traveling with children, the ground staff got is seats together.
Výhody: boarding was ok ! airport was easy to reach and smaller than CDG, which is a good thing for me
Nevýhody: Food was really bad. screens were from the 80s or something. crew were meh as well
Výhody: Not much delay. Generally comfortable. iPads allowed for better audio for movies.
Nevýhody: It was uncomfortably warm in the cabin.
Výhody: I fly a lot. This flight was seeming better than average. Then one hour into the 8 hour flight I got sick (apparently food poisoning from my last day in Paris!). The several crew members who assisted me could not have been better. i have seldom felt this level of genuine concern and care even in a medical setting. After doing everything imaginable to help me while on board, one of the flight attendants even escorted me in a wheelchair through customs and out to the curb to be sure I was safely carried home. Whoever does the hiring and training of the FA's should be proud. I am so appreciative! My thanks to the crew who helped me!
Really good overall
Výhody: My seat
Nevýhody: They made a mistake with my check in and I was taken off to the side which was scary, but everything turned out ok.
Felt like a long uncomfortable flight
Výhody: Not much honestly but have to say I was glad iPads were given. And one flight attendant was very kind.
Nevýhody: Was not greated entering the plane Nodded to one flight attendant, nod was not returned. Felt like I was not welcomed. Also the 2 sitting next to me were quite rude and annoying but that's not the company's fault.
Open Skies from BA
Výhody: Very nice flight attendants. Everyone gets an iPad.
Nevýhody: Very tiny seats. Really uncomfortable. Very crammed. If you're in Business or first class then it's good. Very old planes.
Tha little things that reduce enjoyment.
Výhody: The crew was tops
Nevýhody: Food preparation Lateness in boarding
Worst International Flight
Výhody: There was nothing that I liked about this flight. I will never fly British Airways again because of the such bad experience we had.
Nevýhody: The leg room for this international fight was HORRIBLE. I'm only 5'6 and my knees were touching the seat in front of me. The flight attendants were very rude and acted like they didn't want to be bothered. There was no TV's in the headrests so iPads were handed out to watch movies/tv. The food was very mediocre for such a long flight, I've had better on shorter flights. The people in front of us were VERY rude and there were several incidents with them and the crew did nothing about it.
Bag was lost
Výhody: The food was good.
Nevýhody: Seats were tiny, bag was lost and not brought from jfk.
Terrible experience - delayed over 5 hours!
Výhody: Once were finally on board, the crew was very nice and attentive.
Nevýhody: This was the second leg of our round trip flight to Paris from NY. Both trips were delayed by over 4 hours. At the airport they gave us no indication of when the flight would leave. We were offered no food vouchers. I will never use Open Skies again. Be careful when booking flights - we originally thought we were flying with Finnair, but many of the airlines now partner with a second party company for the actual flight. Reserving our seats was a pain, we were constantly passed back and forth between, open skies and Finn air.
Seating very cramped. No air vents above. No tvs i
Nevýhody: Very dissatisfied with cramped conditions on plane. Food was bad.
Výhody: Premium seatjng
Nevýhody: Seats are extremely narrow and uncomfortable. The open skies airplane's layout and design were outdated. The food was also terrible.
The plane was older than me.
Výhody: I liked that the flight wasn't terribly turbulent.
Nevýhody: I am 5'9" and could barely fit my knees between the seats. Forget sleeping on an international flight with no leg room whatsoever. The plane even had ashtrays in it. We were handed iPads which was nice but according to the website, international travel includes screens in the back of each seat. What you see and what you get are two different things in this instance. And can I give the food no stars? I starved. It tasted like plastic flavored couscous.
Flight canceled, horrible 21 hour ensued
Výhody: Nothing to like. The flight was canceled BY EMAIL. We were forced to go to the airport and wait in two long lines, first to re-book the flight and second to get food and hotel vouchers, This took hours. Then, the airport hotel BA paid for: it smelled of urine when we walked in.
Nevýhody: The a/c didn't work. The key card to open the door worked the first time, then not again. (The front desk came up, affirmed that it needed a new battery, but didn't fix it. We left our luggage in someone else's room During breakfast to make sure we could leave when we needed to.) Finally: the hotel had a dining room for paying guests and a cafeteria for voucher guests. We were not allowed to eat in the dining room. The cafeteria food was buffet-style, most trays were empty, and with flies crawling all over it. We had a wonderful trip but BA ruined the end.
Best flight I have ever been on
Výhody: The service, the staff, the seating, the food and everything
Nevýhody: Turbulence was a little rough but they could not control that
option to upgrade
Výhody: The overnight flight included dinner and breakfast, a real plus when traveling with children.
Nevýhody: First and business class were empty and economy class was packed. I hardly slept, the seats are so close together. I wish we had been given the opportunity, perhaps pre-boarding, to upgrade our seats for a reasonable fee. Looking at all those empty seats in first and business class while packed shoulder to shoulder in economy made me feel like steerage. It was just odd.
Money trap beware
Výhody: Nothing they upset me before the plane even took off. I'll be avoiding this air line in the future
Nevýhody: You book flight only to find they trap you into paying to reserve your seat. They had some of the worse plane seats ever. No cushion what so ever. Crammed space. Worse flight of my life.
Loud and Boisterous flight attendent
Výhody: I liked where I was seated at the window and near the bathrooms.
Nevýhody: Unfortunately, one of the male flight attendants was very loud and I had to hear all of his conversations with fellow staff in great detail over and over and over for the entire flight. That is for the brief time, he took a nap behind me in the seats behind me, in which he woke me as he got into the seats- pulling me hair (no apologies), and then as I fell back to sleep waking me again, kicking my seat with this legs under the seat. For a flight attendant this guy was like a bull in a china shop and was surprised by his behavior.