Nevýhody: "Leg room too small."
Výhody: "Efficient. On time."
Nevýhody: "Water, courtesy of the airline. More space, of course."
Výhody: "The flight experience was pleasant!"
Nevýhody: "Baggage Claim in Barcelona. Waited 45 minutes before baggage arrived, that combined with flight being 30 minutes late made running to catch a connecting flight which was in a different terminal requiring a shuttle bus ride to get there."
Výhody: "Save you money and avoid this airline."
Nevýhody: "Complete overhaul of the company."
Nevýhody: "3 hours delayed due to a mechanical problem."
Výhody: "Food and entertainment were ok but crew was rude and lazy and we had multiple delays. I was told to get in line for boarding and then stood there another hour. It was very poorly disorganized and did not come into contact with one nice crew member"
Výhody: "The worst crew I’ve ever experienced on a flight, and I’m a frequent flyer, both domestically and internationally."
Nevýhody: "To have not flown with Norwegian"
Výhody: "The crew was nice."
Nevýhody: "The flight was delayed."
Nevýhody: "Late as per Vueling fashion"
Nevýhody: "There was a long delay, longer than the flight itself. In a rush to catch up (or go home) they did not clean the plane before boarding, not even superficially."
Nevýhody: "Could of been on time. I missed my connection and it cost me 1000’s. Worst airline ever."
Výhody: "Staff was pleasant and polite. Seats were comfortable enough for economy."
Nevýhody: "Boarding seemed to take and incredibly long time."
Nevýhody: "There was nothing about the trip to like. I still have not made it to Agadir. The flight in Denver was delayed two hours, causing my family to miss all connections. This I turn required me to fork out $1000 additional to make it to my final destination."
Výhody: "Quick, cheap, and convenient"
Nevýhody: "Like riding a park bench through the sky"
Nevýhody: "I was informed upon arriving that I was on "standby" for a flight I'd booked weeks in advance, and told the reason was I had not paid the surcharge to reserve a specific seat, and Vueling oversold the flight by 10%. Not cool, Vueling. Also the flight was almost an hour late taking off."
Výhody: "It was a very efficient flight. On time"
Nevýhody: "It was raining when we boarded the plane and some people were stuck outside for a little bit."
Výhody: "Good timing, efficiency"
Nevýhody: "For the price it's OK, its a low budget airline."
Nevýhody: "boarding was slow"
Výhody: "Plane looks new and clean."
Nevýhody: "Boarding process, included checked in luggage and limit hand carry to 15 kg."
Výhody: "Good price"
Nevýhody: "Baggage took far too long"
Výhody: "Assigned exit seats to us"
Nevýhody: "Rude staff, grabbed my shoulder to ask a question instead of just asking verbally, not allowing us to bring carry on bag, etc."
Výhody: "The flight actually got me to my destination"
Nevýhody: "I asked for priority boarding at the counter since I’m pregnant which they agreed to. They advised me to wait for the priority announcement to board first. That did not happen. They simply let everyone on at once causing a stampede. Flight was delayed. Flight had no AC until almost take off. Smallest amount of legroom I’ve ever had in my life."
Výhody: "Comfortable seats"
Nevýhody: "It was delayed with no reason and I missed my check in. I specifically purchased this flight vs the one at 10 pm to not miss check in. Ugh! 20 euro late fees. So, I paid more for the flight (because the 7pm was more than the 10 pm) and now I have to pay a late fee to check in. On top of that, I paid an additional service fee by booking though FlightNetwork and they did not book my checked luggage like the price breakdown said. It’s been terrible and a waste of time and money."
Výhody: "The seats are good"
Nevýhody: "They keep revising the plane departure time on their website/app but refused to announce changes in the terminal. Kayak sent me 10 updates about the scheduled departure. The airport had the initial one and no more"
Nevýhody: "The flight that was suppose to leave at 3 pm only took off past 11:00 pm"
Nevýhody: "The worst flight in my life"
Nevýhody: "They delayed our first flight - and forced us onto our connection even though we knew our bags wouldn’t make it - and were completely unhelpful to us once we got there as to where our bags may be."
Nevýhody: "The second time in one month that the planes takes off with almost an hour of delay without anyone giving any explanation"
Nevýhody: "being subjected to a 15 hour travel day and missing an entire 1/3 of my 3 day vacation"
Nevýhody: "Flight was delayed 4 hours was unable to catch my connecting flight in London to Barcelona. Had to buy another flight ticket in London, wait another day, pay for a night a hotel to get to my destination in Barcelona. I was supposed to arrive in Barcelona on Saturday April 1st and did not get there until 2 the following day. Will not use this service again."
Výhody: "on time arrival"
Nevýhody: "Couldn't add baggage online with airline Kiwi.com/ Kayak couldn't add it either. Ended up paying 40 euro in manual check in -- too expensive compared to their web 19 euro cost.. they didn't allow me to add even 72 hours before. Not happy with cost and no service."
Výhody: "Easy boarding and smooth flight."
Výhody: "Comfortable chairs, clean airplane"
Nevýhody: "Flight attendant had a bit of an attitude. Bad day, perhaps."
Výhody: "Good cheap no frills price"
Nevýhody: "Having to stand in line for almost one hour to board.Would have been better to let us remian seated instead of calling us so early."
Nevýhody: "Flight was late. Lost my luggage"
Nevýhody: "It was late and no one told us anything... until we were close to landing that's when the pilot told us why they were late one hour at the gate! unacceptable!"
Výhody: "The crew was nice and polite."
Výhody: "Very cramped, slow and luggage lost."
Nevýhody: "Very cramped, slow and luggage lost."
Nevýhody: "The people at the check in desk were not friendly"
Nevýhody: "The most horrible experience Iv'e ever had with flights and airline! The staff lied to us and wanted to keep us in Granada - they lied and said that our flight to Tel-Aviv from Barcelona was cancelled and that we need to stay another night in Granada and fly the next day. After we insisted on flying to Barcelone anyway (although they said they would not take care of us and all hotels in the city are full because of the weather conditions [which was a lie - it's summer and the weather was fine]). When we got to Barcelone we saw that our flight to Tel-Aviv was not cancelled! We only had 30 min because the previous flight was delayed in 2 hours so we ran and went on the plane. Of course our luggage did not arrive...."
Výhody: "Quick and easy all the way."
Nevýhody: "Terrible service. We flew with a connwction. After 2 hours delY they told us that our next flight was cancelled. That was not true"
Nevýhody: "You should fly according to the schedule although you arrived at Barcelona on faster, but I think you should fly base on the time at the ticket. Thank you."
Nevýhody: "Direct boarding."
Nevýhody: "Entertainment online"
Nevýhody: "I will never fly Ryanair again. They harass you by email on a regular basis to upgrade this and upgrade that. They also do it when you open their app. Terrible, terrible marketing."
Výhody: "Inexpensive, simple travel. The in-flight food was better than expected and affordable."
Nevýhody: "No complaints."
Nevýhody: "Be careful with the bag. They didn't accept my carry on despite I paid for it, saying it was to big. When trying to pay they told me that only with EUROS. Didn't accept neither my credit cards (they accept only Europe issued CC) not USD. I couldn't retrieve money from an ATM either."
Nevýhody: "Check in was horrific. We weren’t able to print our boarding passes earlier. Not easy to do in Morocco. We were hassled at Marrakech airport. Had to wait in separate line for boarding pass-backed up for a half hour. They HAND WROTE BOARDING PASS. And charged us an additional 100 Euros. Inappropriate"
Nevýhody: "Kayak provided Ryanair an incorrect email address I could not sign in on line. Unsure if I would be able to board, I had to buy another ticket from Ryanair on line. Never again Kayak."
Nevýhody: "They charge extra for everything! Who can print their boarding pass while traveling?! And there’s no way to print it well in advance. The seats were very uncomfortable and not one staff member smiled the whole time. I won’t take the airline again no matter how cheap it is"
Výhody: "We landed without dying."
Nevýhody: "To start off with there was only ONE person checking people in before the flight, so it took forever. Then the guy at check-in told us we were already supposed to have our boarding passes printed out and that he was not able to print them for us. Basically, it was a "figure it out for yourself" sort of situation. We went to another counter, not even directly associated with Ryan, and a very nice gentleman there printed our passes for us. He also seemed really confused as to why the Ryan Air employee wouldn't print them for us. Then, we weren't given a gate assignment until 20 mintues before the time we were supposed to board. How do you expect your customers to be prepared if you can't even tell them where they are supposed to go until the last minute? Then they made us board a bus to take us to the plane on the tarmac which was not a big deal. But they made us stand on the bus for 20+ mintues before they took us over to the plan. The bus was completely full, so it's not like they were waiting to load more passengers. The doors to the bus were open, so it was freezing cold (our flight was late at night) and we were forced to breath in exhaust fumes from the bus the entire time! The flight was also an hour delayed!!! I know it's a super cheap ticket, but do yourself a favor and spend a little more money to fly on an airline that actually knows what they're doing. This is my first and most definitely LAST time flying on Ryan Air. If I could give zero stars, I would."
Výhody: "The flight itself was quick and crew members were professional."
Nevýhody: "We weren't informed of flight delays until arriving at the airport. No information was provided on departure time until after waiting almost 2 hours. Ryanair staff at the airport made announcements exclusively in Spanish, without providing an English translation."
Nevýhody: "Long waiting in the plane. 1 hour delay. Long line for bus to Brussels"
Výhody: "No good things to say about this flight or booking."
Nevýhody: "Flight was delayed for more than 4 hours with no prior warning and staff would not explain why. Even tried to charge me 60€ each for not booking in 2 hours early when they knew the flight was delayed. By far the worst flight I have ever taken."
Nevýhody: "Very long wait for baggage pick up Overall it was adequate and safe"
Výhody: "Crew was very friendly and upbeat"
Nevýhody: "Boarding took a while and flight landed a bit late"
Nevýhody: "the gate change many times, no information about the flight , no answers, many problems with the cases of the people, I hate rian air."
Výhody: "No si Long Time in prepratives"
Nevýhody: "Boarding was late."
Výhody: "It was cheap and clean"
Nevýhody: "Cant take your carry on actually onboard. They wont even give u free hot water for personal needs."
Výhody: "the pilot didn't care about landing, it was the worst landing ever"
Nevýhody: "the pilot didn't care about landing, it was the worst landing ever"
Nevýhody: "They charged me 50 € because I was unable to check in online"
Výhody: "It flew"
Nevýhody: "Delayed over an hour with no communication. Wouldn’t let us check in online and then we’re penalized $150 to check in at airport. Boarding stared and we waited on the gate for 30+ min along with all other passengers. No communication from crew. No crew or staff working gate. No gate announced until after flight departure time. Overall awful."
Nevýhody: "Terrible customer service."
Nevýhody: "They don't tell you there isn't a bus or transportation to the airport, when I got to where they said to go there was no bus, either go back to Paris and take a bus so I just flew with someone else... not impressed."
Nevýhody: "WILL NEVER FLY WITH THIS AIRLINE AGAIN, staff is rude and poorly trained in the customer service department, hidden fees/ 50 euros to CHECK IN!!!"
Nevýhody: "The flight was delayed by 45 mins without any announcements as to why. Also-you can't recline the seats!!!"
Výhody: "Good leg space."
Nevýhody: "Charging processing fee if checking in is not done online before you arrive at the airport."
Výhody: "The price of the flight and convenient travel times kept making their flights more attractive. The flight itself was very nice and comparable to any other airline despite comments I had read about steep lift offs and advertisements blaring the whole time. None of that happened."
Nevýhody: "Of course the price of the Ryanair flights is what lures you in., but just about EVERYTHING else after that is stressful with this airline. All their rules must be followed precisely or you'll pay through the nose. After painstaking finding the right sized roller bags and under seat sack and making sure I was well within the weight limit, they never measured or weighed either of them. I also saw plenty of carry-on luggage way bigger than mine come on board and go into the overhead bins just fine. Kind of pissed me off. The price to check bags is SO SO high, but with the limited weight you can take in the carry-on, you almost have to check a bag unless you're doing a short 3-5 day trip."
Nevýhody: "There no ac worst flight"
Nevýhody: "The flight had over 1 hour delay. After we left the gate, the company kept us in a hall without air condition for over 20-30 minutes in a space where the temperature was over 40 Celsius! Priority boarding is a joke- you pay for the right to be boarded first in the bus that takes all the people to the plane. Guess what? This means that you pat for having the privilege to wait in the owen! Shame on yoy Ryanair!"
Výhody: "It was cheap"
Nevýhody: "Flight was 1.5 hrs late. They charged for everything, even a drink."
Výhody: "The Price"
Nevýhody: "Since the moment of the Check in at the Counter. The attendant was extremely UNPOLITE. Insisting that I must have brought a printed boardng pass. I had to explain several times, that I tried to do it on line and even bought a few more things for my ticket, but I could not get a Ticket to print because the system kept on telling me that as the passport was not european I had to go to a Counter. The attendant was not happy with my answer and kept askng for it. I then told him that as a customer of Ryanair I can not manage your system. And he even replied by saying. Qoute " I have nothing to do with Ryanair. Then at the moment of boarding. Once we were let through BP control, then The crew kept us waiting in different stages All in All around 45 mins, which of course lead to delay in flight. Then on board, the crew was having difficulties with the service even to the point that they could not take our payment with an International Credit Card"
Výhody: "The actual flight was smooth and without problems."
Nevýhody: "Staff was rude and condescending at the check-in desk. They seemed unwilling to answer clarifying questions. Same staff members seemed unhappy to be there as passengers boarded flight."
Výhody: "Not much after having to pay 200 extra euros"
Nevýhody: "We had to pay the normal check in fee (50 euros per person), this one was on me, since I didn't pay enough attention, I don't get why it has to be 50 per person though. We also got to pay 100 euros for our luggage (two carry on bags that had no issue in other airlines). To our surprise, the bags didn't fit in the metal cage they use to size baggage. We ended up paying since we had to fly but then when we were boarding we saw other passengers with the same bag size as ours, so this was really upsetting."
Nevýhody: "i tried to check in online but could not do so on the website. i added the app and checked in. The app informed me that this was not a mobile boarding pass which I could oinly get from the web site which wioud not work on a smart phone. At check in counter, I was charged 100 Dirham ($10) to get a hand scribbled boarding pass. I got a series of anxiety inducing emails before the trip which were completely unnecessary."
Nevýhody: "Misrepresented by Kayak and Ryan Air"
Nevýhody: "Environment not clean and sloppery service"
Výhody: "I liked nothing about the airline, the service was horrible everyone was rude . They changed time and gate with no notice as the entire flight was running around airport looking for flight/ help..."
Nevýhody: "Tight seating."
Nevýhody: "seats are too crammed and uncomfortable"
Výhody: "Flight was good."
Nevýhody: "Check in is too slow. Method is cumbersome. They need technology. Staff unfriendly."
Výhody: "Cheap prices"
Nevýhody: "Our flight was cancelled the night before we were to leave and there were no flights available until four days later to our next destination. We got a refund but per EU laws, they should cover the price of our new flights."
Výhody: "The price of the flight."
Nevýhody: "We started boarding and were taken to a hall to wait. Then we were taken on a bus and then we finally boarded. The waiting period was very annoying. They should have started boarding when they were actually ready to board. Also, not enough luggage space for the amount of passengers."
Nevýhody: "Seats don't recline. No leg room. Cattle car feel!"
Výhody: "Now that I know how to do the booking, I would certainly use your airline again as I really appreciate the low fare."
Nevýhody: "Buying the ticket online for the first time was confusing so I did not reserve a seat, pay for extra luggage or print out my boarding pass until almost too late. Please list the above much more clearly for first time users."
Výhody: "Loved the crew! Super friendly and funny :)"
Nevýhody: "Nothing in particular...all was expected for a budget airline!"
Nevýhody: "Over charged and charged for boarding pass"
Výhody: "Arriving alive"
Nevýhody: "Extra fees for luggage. Tiny seats w/out reclining"