Výhody: The crew was good, politely and careful.
The seat was OK, but for long flight should be a bit more space for the legs.
Nevýhody: The meals we not adjusted to the time. More or less the same for dinner and breakfast... Аir freshening system in toilets is not suitable to long flight (no any deodorant inside).
Výhody: The team was very friendly, the pilot was super professional.
Nevýhody: The seats, the food...
Výhody: The team was very friendly.
Nevýhody: The seats very uncomfortable. Only one toilet serve all the passengers (non business)- it was horrable.
Nevýhody: Smell, food, English speaking staff
Výhody: Nice small touches like a sleeping mask, lotion, and ear plugs.
Nevýhody: Aeroflot Russian Airlines LEFT our bags in Moscow!! We landed in JFK at 10:15pm, made it through customs by 11pm and waited for almost an hour for the baggage claim to even open for Aeroflot. Once it finally came through, our bags and the bags of at least 15 other passengers hadn't made it either.
Výhody: Horrible flight, no entertainment system (not even radio), the food was inedibe.
Nevýhody: Ordered special meals which they didn't give me (though I saw others get special meals) really horrible airline
Výhody: No major delays, spoke some english
Nevýhody: Overly warm on the plane, disorganized Boarding
Výhody: The crew was courteous and friendly. The boarding took very little time, even though it was not done by zone. The plain was new and clean. The flight left and arrived on time. Unlike my BA flight from London to St. Petersburg, this ticket included checked-in luggage. All in all, it was a very pleasant experience, unlike many problematic ones so common today (unfortunately).
Nevýhody: Rude flight attendants and tiny seats. And, of course, it was late.
Výhody: No major delays.
Nevýhody: It's no the airline ,but when you have to board people cuts the line and they are disorganized.
Výhody: Nothing specially
Nevýhody: Flight was delayed and on top you land in a remote gate...
Enough for a flight
Výhody: The flight was good without turbulence at arrival was raining but the fight was good
Nevýhody: The space for legs for people higher that 1.80 m it is a problem
Flight was great your application sucks
Výhody: Everything except your stupid app
Nevýhody: You guys canceled my flight the same day not even the day before for some unknown reasons
Výhody: You change flight by email. WE miss the flight beacuse of this.
Now no flights.
And want more money so it's not fair at all.
Výhody: Aeroflot lodge in Pulkovo is the best in the country!
Nevýhody: hotel is good
Nevýhody: I did a mistake on the dates and try to change or cancel the flight and didn't succeed Now I needed to buy a new flight I'm an active customer and I can't believe that your extrimly close and can't do anything
Standard 2 x 3 chairs, no entertainment , 5 hours flight
Nevýhody: No entertainment
Nevýhody: The leg room was so small that my legs didn't fit in the seat. It was painful and terrible.
Výhody: The crew was polite and assertive.
Nevýhody: There were no music or computers with movies.
Výhody: The price was very good.
Nevýhody: No space in the seat. More cramped seat ever!!!
The ticket was formed when the registration was already over. I had to
Nevýhody: The ticket was formed when the registration was already over. I had to buy a new ticket, I ask you to understand this situation and return the money to me
Nevýhody: Bad food!
Výhody: In general OK
Nevýhody: The seats are extremely crowded with very little leg room. The food is poor
Nevýhody: Had to wait at the luggage claim for too long
Výhody: Smooth flight.
Aeroflot is very efficient.
Výhody: Punctual flight
Nevýhody: very old plane Low Cost style
Výhody: Generally ok, welcoming and helpful crew.
Nevýhody: it would be great to manage all passengers with children next to each other, so those who prefer sleeping could enjoy it in farther areas of the aircraft. Please exclude mustard from sandwiches.
Výhody: We were treated with utmost courtesy and professionalism. Flight and cabin crew did an excellent job translating instructions in both Russian and English for us. Always a pleasure.
Nevýhody: opinionated and unprofessional staff at Sochi check-in, very few items from onboard menu available, no priority boarding for families with small kids, unusually long delay in baggage delivery.
Good for the price.
Výhody: Price and schedule
Nevýhody: No on board entertainment, No Wi-Fi. No food options
Výhody: Directness of the flight
Výhody: Very nice mostly uneventful flight unfortunatkey delayed enough for me to miss my overseas connection.
I was extremely impressed how the crew handled the passenger who decided to sit in a premium seat without paying for it.
Nevýhody: It was all perfectly fine. Clean aircraft decent announcements. Small but good tasting snack.
Výhody: Service was exceptional as they helped the elderly ste luggage and led children by the hand to seats
Nevýhody: Uncomfortable seats,no entertainment, food untaysty.