Výhody: "Crew were very professional"
Nevýhody: "The seats"
Výhody: "The crew was ok. The seats no conmfortable."
Nevýhody: "Every time the same problems. Bording we have to wait almost an hour and then all the people have to wait for the bus in a very Small place(like animals) then at the bus... waiting in a full one untill someone says ok to ride.."
Výhody: "Fast and smoothy check in"
Nevýhody: "After arrival to budapest not platformy ready and waiting over 10minutes"
Nevýhody: "I paid 3 tickets for my kids from Prishtine to Budapest online through Kayak and when they went to check in they didn’t accept the tickets!!! They made them to buy new tickets because they didn’t accept those that I bought online.!! When I asked why they it happen they lady From call center turned the phone off."
Výhody: "Overall experience was good. Boarding was fine and onboard crew was nice and helpful."
Nevýhody: "Seats do not recline and there is not a lot of legroom, especially if you are over 180 cm."
Nevýhody: "Delay on departure and no bus at arrival"
Nevýhody: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
Nevýhody: "Better organization on the boarding process, i.e. separate lines for priority and normal."
Nevýhody: "It was hot and stuffy and dirty"
Výhody: "On time without any delay"
Výhody: "Kind stevards clean plane no delay"
Nevýhody: "More comfortable seats but this is low cost company :)"
Výhody: "On time departure"
Nevýhody: "We arrived at the airport 2.5 hours earlier than departure as suggested. They opened check in for Naples on the boards but the agents would not let anyone for Naples check in/bag drop. Once allowed it was chaos in the line. Once we got through security our flight posted as “boarding”. We got there in time but the unnecessary rush was uncomfortable and chaotic."
Výhody: "I liked how the crew on the plane worked. Very nice."
Nevýhody: "I didn't like the tedious boarding process when we were all herded into a very confined space. Also there was a cabin baggage issue that came up that might have been avoided if the new policy would have been made more obvious during the ticket purchase process."
Výhody: "The price"
Nevýhody: "The check in was not opened on time The bordibg was not possible on time"
Výhody: "The crew was very nice. The flight was ok"
Nevýhody: "Not much of a food choice.."
Výhody: "Crew nice,seats ok"
Nevýhody: "Expensive hold luggage,rip off"
Výhody: "There wasn't any delays, perfect landing"
Výhody: "Space. Priority Boarding"
Nevýhody: "Strong bad smell. One hour late for departure."
Výhody: "Excellent pilot"
Nevýhody: "Man at the checkin did not have a clue that WIZZAIR flight was delayed at 05/04/2018. I missed meeting with my family. Waited for a long time at boarding gate."
Nevýhody: "Very long queues at boating in Charleroi airport"
Výhody: "Cheap with early booking"
Nevýhody: "No food, even free coffee."
Nevýhody: "Lost our baggage, took a day to get it. Paying to sit next to your travel partner is ridiculous."
Nevýhody: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"
Nevýhody: "Don't forget to print a damn boarding pass. Cost me 100$ at the airport just for that... What a rip off. First time traveling to Europe so, I guess that's a part of the learning curve."
Nevýhody: "Extra fees for baggage and tickets that were not disclosed. The check in was incredibly disorganized. No help was provided with problems."
Výhody: "NOTHING! !!! VERY POOR wizz air!!"
Nevýhody: "Hi. I don't understand why I have to pay £31.50 for check-in???!! Why nobody send me email with this information? ?!! I fly on the regular basis, first time I have to pay with poor wizz air!! If I know that - I will use Heathrow airport and British Airways for my flight to Riga! "Cheap flights " with wizz air : ticket -£73.00 + check-in £31.50 + coach to Luton £13.00 + coach from Stansted £13.00 + VERY POOR SERVICE! !!! NEVER EVER !!! My last time! !!! I will say to ALL my friends and posted in Facebook, Twitter and Instagramm! !! It's - ROBBERY!!!!!"
Nevýhody: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"
Výhody: "Nice clean plane, friendly airline staff (as friendly as they get, we all know how they have that teflon attitude), OK food, I sat between 2 Bulgarian passengers which were very well behaved, one screaming baby nearby (as there always is) and no-one playing football with the back of my seat all the flight (you know who you are - hope someone does it to you), and no-one fidgeting all flight so all in all a good experience."
Nevýhody: "Bit slow in opening the gate for people to get on. They expect to cram you like sardines on a hot staircase with no where to go when there is other people being checked in to board behind you, really stupid and possibly sadistic."
Výhody: "The plane and crew from Pilots to Flight staff more than perfect. We was kept informed all the way as take off was perfect, and the landing at London Luton was the best have ever had as you normally land land then get an extra hard heavy jerk to slow us down extra hard braking. The Pilots of W6 4503 on 23rd of August 2017 is a credit to your company as they landed without the extra hard braking you normally get. Those pilots both of them should teach the other pilots's of your company how both of the pilots did it, and even teach other airline pilots the same IT WAS A VERY SMOOTH LANDING. Give the pilot's a commendation or an award as I would like those pilot's on any of my flights I have in the future. You can let them know it was me that told you to credit them in the highest award they can get please. Let their bosses, and company owners know this as well. So maybe if you call them in the office for something PLEASE CREDIT THEM for the PERFECT LANDING MORE THAN A CREDIT TO YOUR COMPANY as I put that ion bold to enforsize a perfect landing."
Nevýhody: "I was in 24B middle seat which was very cramped as the seat too small and back of seat too low, knee area not enough, no chance of getting to sleep as you cannot get comfortable enough as you cannot even sleep on the tray, kids screaming all around me, people behind me kept kicking moving my seat, people in front of me too loud Bulgarian's. At Varna airport me and others queued up in check in 2 and 3 patiently, and after about 20 minutes queuing two people jumped the queue in check in 1 as the second guy I had to tell him we have been waiting you cannot jump the queue and to go to the back of the queue, and a guy walked straight into check in 1 before check in 2 and 3 was opened and got his bag done, and a big group of people with prams etc was not even in check in lane 1 where they was sorted out well before us queuing as they just turned up and got there bag etc slips on the prams etc. A lot of the information on board was in Bulgarian and not in English only a very small thing NOT TO BLAME THE PLANE STAFF in any way."
Nevýhody: "Never ever gonna choose Wizz air ... not a frist time I had to pay extra because of the suitcase ... But this is happening always on Hungary not in London."
Výhody: "We landed in one piece"
Nevýhody: "I didn't receive my online check in details so I couldn't check in. I was abroad so chasing up details I should have been provided with / were never told that I should have, were not on the top of my to do list. I only found out that I had to check in online and that I hadn't been provided with these details when I arrived at the airport. I spent 30 minutes on hold before the problem was rectified and I was given my online check in details but it was now top late to check in online (by 5 minutes ). The flight was delayed due to a number of things - a late arrival, people being let onto the plane slowly, people not sitting down and allowing the plane to taxi and leave. This had a knock on effect of making the plane land late and for me to miss my connection (train) so basically through last minute.com not providing me with the correct details regarding the flight and the flight then being delayed it tripled my whole journey back home."
Výhody: "I use Wizzair very often .flight is always good.Pilots and crew are very well experianced.so if turbulences there is still trust in flight crew .today is very misty and cloudy in London .Very good landing in these bad conditions.i want to Thank all team of the crew."
Nevýhody: "Turbulences.It is sad that wizzair charges very high cost large cabin bags (especially on holidays time is bags different price than other months.)but other companies as Easyjet and ryanair allows one big and one small bag for free on board"
Výhody: "Seats were perfectly adequate, about what you expect on a budget flight. Flight attendants were very pleasant."
Nevýhody: "Boarding involved a long wait standing on the tarmac in the sun."
Nevýhody: "The application doesn't allow to add carrier bag check in and we paid high fee in the airport"
Výhody: "Brand new planes - on board crew was pleasant and the flights were smooth and on time."
Nevýhody: "Ridiculous size restrictions on carry-on. If you can pack your clothes in a wallet, then you should be able to carry on at no cost. Only the smallest of bags will meet the "free" requirement. Website is awful to attempt to online check in. Crazy that they charge for check in at the airport if you cannot get their site to work. Customer service phone call also costs a quid a minute. It's almost as if they are proud that they screw you if you encounter any difficulty or you've made a mistake in the complicated boarding pass emailing procedure."
Výhody: "professional crew - good flight times and lots of information was a little delayed 20mins but informed of same and no impact really"
Nevýhody: "nothing much tbh"
Výhody: "There really isn't a lot to like except the base ticket fare."
Nevýhody: "They ticketing agent lost my luggage, after misreading the "package" I had to purchase just to check a bag. They had a push cart in which they sold perfumes and cosmetics. They charged for everything, including coffee and water."
Výhody: "They charged me for not checking in 3 hrs prior and didn't really make that clear before when I purchased the ticket. Even if they did, I never seen a airline do that. It's a borderline scam. Then the flight attendant continued to swipe my card when it was declining since I had restrictions on it. In which in return had my card shut off. Never will I fly Wizz Air again."
Výhody: "All handled professionally."
Výhody: "Good comfi flight with great crew and service"
Nevýhody: "The bus at the landing without a/c and it was hot as hell"
Nevýhody: "we didn't get food at all. i purchased a cabin baggage for 40 dollar, and when i went to the check in i paid another 110 euro for checked in baggage although i had only one baggage!!!"
Výhody: "Luggage restrictions make people be more aware of space, which turns into less fighting for overhead space and faster boarding."
Nevýhody: "I still struggle with any airline that doesn't give water for free. I also sat in an exit row and no one from the crew even talked to me at all to see if I understood my duties."
Výhody: "online check in"
Výhody: "Horrible. Website won't take payment for baggage. Charge over twice as much at airport. Black list this company."
Výhody: "Transparent fare, no frills and punctual."
Nevýhody: "Hideous seats - seat backs don't decline which, combined with minimal legroom (even in "premium" section"), makes for a very uncomfortable flight."
Výhody: "it was awesome, these guys are great."
The worst check in and boarding process in airport
Cleanliness, they could adapt the noise level of the speakers to human ears, and same thing for temperature.
By far one of the worst airlines I’ve ever had to deal with. Customer service is very poor. Stay clear of any airline you cannot get a hold of a real person to help with your problem.
Nevýhody: "Leg room too small."
Výhody: "There was a good amount of room on the plane with comfortable seating."
Nevýhody: "We sat on the plane an extra 15 minutes before the flight, but other than that everything went smoothly."
Výhody: "Save you money and avoid this airline."
Nevýhody: "Complete overhaul of the company."
Výhody: "The crew was nice."
Nevýhody: "The flight was delayed."
Nevýhody: "Air conditioning at the gate"
Nevýhody: "We had a 3 hour delay! I must be compensated"
Výhody: "Vueling is a horrendous company, delayed flights - very bad organisation"
Výhody: "Quick, cheap, and convenient"
Nevýhody: "Like riding a park bench through the sky"
Nevýhody: "The boarding process was very unorganized. The flight was delayed almost 2 hours due to baggage issues while we sat on the plane."
Výhody: "The crew is great"
Nevýhody: "The seats doesn’t move forward nor backwards"
Nevýhody: "For the price it's OK, its a low budget airline."
Nevýhody: "Not even free water for guests. On a two hours flight bot very comfy."
Nevýhody: "Didn’t take the flight"
Nevýhody: "Se podría mejorar el tiempo de desembarque"
Výhody: "Straight check in and boarding process. Even the flight was delayed we arrived on time"
Nevýhody: "No food offered for free. No even water offered"
Výhody: "the hospitality of the crew"
Nevýhody: "Paid for priority board but there’s no priority given at the gate."
Nevýhody: "Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling"
Nevýhody: "Made us wait for 30 minutes in line to board. After boarding, waited on the tarmac for an HOUR Got to Mallorca and they had lost my luggage despite delays. I paid 190 for an extra bag!"
Výhody: "Plane was on-time and I got to where I needed to be. Price was also very nice."
Nevýhody: "Boarding was a painful long queue. Plane was crammed and hot. Food / Beverage cart didn't come around until the flight was almost over."
Výhody: "On time professional crew"
Nevýhody: "Couldn’t checkin online due to having an Australian passport, very odd and meant we got stuck in a very slow moving que!"
Nevýhody: "Late. Long wait for baggage. Not very friendly crew."
Nevýhody: "Was late, without any notification"
Výhody: "We arrived safely"
Nevýhody: "Vueling—couldn’t figure out how to have us pay extra money for overweight bags It took us almost an hour to get thru the line bc our bags were too heavy, then the agent couldn’t figure out how to charge us for the extra $, so after 15 min, they just let us go without paying Then, it too forever to get thru security THEN, our flight was delayed, but they still told us to go to the gate and board, even tho there was no crew yet And then, we had to go down 2 flights of steps to take a bus to the plane and then take a flight of steps up to the plane. Then, our seats were dirty with cups and garbage Then the captain said we needed to refuel. Said it would take 5 more minutes but it was more like 25"
Výhody: "Aircraft cabin comfornand cleanliness"
Nevýhody: "The whole booking experience and costs incurred in our 4PAX booking. Should cost €350 and went to almost €800 when we changed start of trip by one day even though we booked weeks in advance."
Výhody: "Crew was nice and welcoming"
Nevýhody: "Plane took off an hr later, not many vegetarian or vegan meals to choose from, my legs didn’t fit in my seating area..."
Výhody: "Comfy seats, plenty of legroom"
Nevýhody: "Took forever to board"
Nevýhody: "The flight was cancelled after checkin . Trying to get an alternative was futile with no success.Had to drive 1000 km in the end. No announcements made in English. Plese advise how to get a refund."
Nevýhody: "Flight was delayed 4 hours was unable to catch my connecting flight in London to Barcelona. Had to buy another flight ticket in London, wait another day, pay for a night a hotel to get to my destination in Barcelona. I was supposed to arrive in Barcelona on Saturday April 1st and did not get there until 2 the following day. Will not use this service again."
Výhody: "New plane, comfortable seat and helpful crew"
Nevýhody: "Disembarking in Barcelona very disorganised"
Výhody: "Comfort and friendliness of crew"
Nevýhody: "Everyone told to board at the same time but they no one being boarded for over 30 mins. So left just standing in a long line for ages. Why tell us to board before you’re ready to board anyone? And why all at the same time and not groups of rows?"
Výhody: "Great cabin crew"
Nevýhody: "We were left waiting without any information regarding he delay, how long it’d be, nothing!"
Nevýhody: "My luggage was taken from me and put in inside of the plane. Your staff told me that I can collect it in Rome coming out of the plane. Instead I had to go outside and collect it despite I had connecting flight which I've missed because of this!!!"
Výhody: "The personnel was pretty nice and we arrived on time."
Nevýhody: "I have never been on a plane that crowded, there is not an inch to breath..."
Výhody: "The crew was nice and polite."
Nevýhody: "The people at the check in desk were not friendly"
Výhody: "The seats were okay"
Nevýhody: "Boarding took forever."
Výhody: "Selph check"
Nevýhody: "No clear signage at aireport barcelona"
Výhody: "Absolutely nothing"
Nevýhody: "They overbooked the flight and would not let us on even though we had tickets because we did not check-in that morning online before our arrival to the airport. They re-booked us for another flight that had a connection but it kept getting delayed so they made us re-check our luggage 3 separate times. When we finally made it to the connecting city (Barcelona) that next flight was delayed from 9 pm departure to 11 pm to midnight and then to 2:30 AM with no confirmation that the flight would actually take-off. There was no one that could offer us help or give us answers as to what was going on, all employees were very vague and kept telling us they couldn't tell us anything. We spent 14 hours that day in the airport for a flight that should have taken 1.5 hours. They gave us 6 euros each as compensation and that was it. To put in a complaint to get your money back is very difficult. Their website is often down and they make the form very specific online so that if you type something in lowercase letters it won't go through. I will never fly them again and strongly suggest you don't either."
Nevýhody: "Airport advertised the flight was leaving at 12:10, but our pass said 12:00. We took the advice of the AIRPORT and missed our flight. In addition to missing our flight we had to exit the airport to re-enter and BUY NEW TICKETS for another flight. Would never recommend Vueling or Barcelona Airport to anyone."
Výhody: "Good crew, Lovely flight"
Nevýhody: "Slight delay but wasn't a big problem"
Nevýhody: "Dely and they lost my bags"
Nevýhody: "The most horrible experience Iv'e ever had with flights and airline! The staff lied to us and wanted to keep us in Granada - they lied and said that our flight to Tel-Aviv from Barcelona was cancelled and that we need to stay another night in Granada and fly the next day. After we insisted on flying to Barcelone anyway (although they said they would not take care of us and all hotels in the city are full because of the weather conditions [which was a lie - it's summer and the weather was fine]). When we got to Barcelone we saw that our flight to Tel-Aviv was not cancelled! We only had 30 min because the previous flight was delayed in 2 hours so we ran and went on the plane. Of course our luggage did not arrive...."
Nevýhody: "they left my lugage the delayed the flight for 2 hours, terrible services"
Nevýhody: "Terrible service. We flew with a connwction. After 2 hours delY they told us that our next flight was cancelled. That was not true"
Nevýhody: "Staying in airport for six hours"
Výhody: "Nothing. Wiorst flight ever!"
Nevýhody: "Ryan air has a paid checkin policy that we were not aware of. It was not written properly in the tickets or in any checkin prompts. Since we were traveling I couldn’t check in online. So reached the airport very early but they charged me to check in, that too a ridiculous amount of 100$. The crew was generally rude and non welcoming. The aircraft stops at the middle-of the airport in Budapest and we had to walk a very long stretch to get to the airport in the cold since the plane was not connected to a gate. For sone confusion they stopped boarding in the middle and passengers had to stand in the freezing cold , outside the aircraft , in the middle of the airport for a very long time. Hated the flight. Charges you for every single think you can think and not think off. Every passenger seemed frustrated"
Nevýhody: "Entertainment online"
Nevýhody: "Entertainment online"
Nevýhody: "I will never fly Ryanair again. They harass you by email on a regular basis to upgrade this and upgrade that. They also do it when you open their app. Terrible, terrible marketing."
Výhody: "Inexpensive, simple travel. The in-flight food was better than expected and affordable."
Nevýhody: "No complaints."
Nevýhody: "Great attractions and clean descending"
Nevýhody: "Be careful with the bag. They didn't accept my carry on despite I paid for it, saying it was to big. When trying to pay they told me that only with EUROS. Didn't accept neither my credit cards (they accept only Europe issued CC) not USD. I couldn't retrieve money from an ATM either."
Výhody: "The price of the ticket was cheap..."
Nevýhody: "But we paid for it with our luggage. The staff was extremely unhelpful. They sneak up on you with extra charges. Not worth it! Rather use my money for a better flight and be more comfortable. They didn't even have water on the flight that I could have without purchasing."
Nevýhody: "Uncomfortable chairs, late boarding, even then- a lot of waiting. No entertainment."
Výhody: "Nothing late again dirty plane not allowed to bring alcohol on which is fair enough but they don’t mind selling you there own"
Nevýhody: "Everything was rubbish"
Výhody: "We landed without dying."
Nevýhody: "To start off with there was only ONE person checking people in before the flight, so it took forever. Then the guy at check-in told us we were already supposed to have our boarding passes printed out and that he was not able to print them for us. Basically, it was a "figure it out for yourself" sort of situation. We went to another counter, not even directly associated with Ryan, and a very nice gentleman there printed our passes for us. He also seemed really confused as to why the Ryan Air employee wouldn't print them for us. Then, we weren't given a gate assignment until 20 mintues before the time we were supposed to board. How do you expect your customers to be prepared if you can't even tell them where they are supposed to go until the last minute? Then they made us board a bus to take us to the plane on the tarmac which was not a big deal. But they made us stand on the bus for 20+ mintues before they took us over to the plan. The bus was completely full, so it's not like they were waiting to load more passengers. The doors to the bus were open, so it was freezing cold (our flight was late at night) and we were forced to breath in exhaust fumes from the bus the entire time! The flight was also an hour delayed!!! I know it's a super cheap ticket, but do yourself a favor and spend a little more money to fly on an airline that actually knows what they're doing. This is my first and most definitely LAST time flying on Ryan Air. If I could give zero stars, I would."
Výhody: "The pilot and safety tannoy is not loud enough"
Výhody: "it was 1 hour flight so it was really great"
Nevýhody: "The flight was delayed for over two hours, but there was no reason given and we were left waiting with no idea what was going on."
Výhody: "Price and punctually."
Nevýhody: "As mentioned being separated by the “ random computer choice of seats. We were put rows apart both with empty seats either side of us, we fly lots and only Ryanair and Jet2 do this."
Výhody: "price boarding"
Nevýhody: "flight delayd luggage delayed seating random"
Nevýhody: "I had to book my own flight"
Nevýhody: "Was one of the worst flights I’ve ever taken. No information, no updates, no announcements until 15 minutes after flight was supposed to leave. No ground staff apart from one lady who worked for the airport who was incredibly rude and unhelpful. They loaded the Dublin flight through the same gate we were supposed to be flying from and we’re putting them on buses keeping them there 10 minutes pulling them off the buses, putting them back on the buses. It was an absolute joke. On the flight the cabin crew were slow, again no information at all. Just stood there looking useless and chatting ignoring passenger call lights. We landed in Stansted and they couldn’t open the gate as the ground staff “couldn’t find the key” keeping us on the plane for an extra 10-15 minutes with no AC. Terrible experience would never book Ryanair ever again."
Nevýhody: "Long waiting in the plane. 1 hour delay. Long line for bus to Brussels"
Nevýhody: "Delayed , everything is nickel and dime"
Výhody: "It took off roughly on time"
Nevýhody: "Boarding was slow, checking in was annoying (just lots of steps to be done with lots of ppl who don’t travel often and less helpful staff), and the plane smelled odd."
Výhody: "Finding an affordable flight to allow the family to get away for a weeks holiday that would otherwise not be possible."
Nevýhody: "Having the family sitting separately on the flight as we were not able to afford to pay additional money to per book seats. But it was only a 2 hour flight so we coped. Think it would be a good idea if the airline didn’t just assume that because a child is 11 years old they are able to sit away from their parents. My son has additional needs and so although his chronological age is 12 years his developmental age is only 7/8 years so being sat away from his parents was very stressful for him. Maybe asking during booking if any of the party hav s additioonal needs would be a good idea."
Nevýhody: "When check in took place we were kept in a dark,cold,wet & windy covered area for about 10/15 minutes before being allowed to board the plane. This is really unacceptable in this day & age."
Výhody: "With Ryanair, you can only really like the price and the people. To be fair though, m the toilet was clean.."
Nevýhody: "Our flight was scheduled to depart at 7.30 am, but was still refueling after an earlier flight at that time. In a way it was lucky that it was late; if it had been in time, we would have been queueing on the Stansted tarmac in the rain. As it was, the rain had just stopped while we waited at the foot of the aircraft stairs. We actually took off 45 mins late. The new, additional-cost priority boarding is a joke: almost everyone was a "priority". Several passengers didn't understand the long "priority" queue, so joined it only to be turned away at check-in."
Výhody: "Quick flight, friendly staff and pilot deserves credit for taking off in horrible weather conditions"
Nevýhody: "No fault of the staff but we were an hour late boarding and I missed my connecting bus"
Nevýhody: "two roads with Ryanair, each time delay of about one hour"
Výhody: "Flight was quick and easy."
Nevýhody: "Boarding process was a little slow."
Nevýhody: "Terrible customer service."
Nevýhody: "landing had some turbulence"
Výhody: "No panic"
Nevýhody: "Bad job with customers. Sorry."
Nevýhody: "Carry on luggage put in hold"
Nevýhody: "Ground crew went on lunch break causing an hour delay. Seat was dirty. Could not understand what the crew was saying."
Výhody: "Simple online check in; short ride; arrived on time."
Nevýhody: "We waited on line for over 30 min before boarding; no food or beverages were offered and the plane was not equipped for in-flight entertainment."
Nevýhody: "Delay of flight and delayed access to car rental (made via Ryan Air). Ryan Air did nothing to help with communicating the delay to the car rental company."
Nevýhody: "Delay on departing"
Výhody: "Friendly Staff"
Nevýhody: "We paid for priority boarding and then we're put on a bus and told to stand. When the bus stoped everyone dashed to the entrance and we were one of the last people to get on board."
Výhody: "Arrived at 5.45, checked in, gone through security by 06.30. Flight delayed by 15 minutes, due to passengers not Ryanair. Arrived 15 minutes early so would have arrived earlier at Palma. Staff seemed friendly. No real complaints."
Výhody: "They didn't lose my luggage"
Nevýhody: "I was told I could not use my pillow for take-off, landing and the majority of the in flight. I broke my neck years ago and I need the pillow for neck support especially for takeoff and landings which are always the most painful part. ( Didn't help that the pilot had rough decent and a violent touchdow on landing). I just truly am baffled as to why I was not allowed to use a pillow? We are not talking about some large bed pillow we are talking about a small pillow that takes up no room and is specifically made for flying. I tried using my water bottle as neck support but it was no luck. Flying is already painful enough and to not be allowed to use a pillow which helps to support the neck is truly agregious. I really don't know what to say on why this wasn't allowed but I hope this issue is solved with upper management so the next person with such a problem will Never have to go through this. As for I, I will never use Ryanair again. Truly disappointing."
Nevýhody: "We had trouble checking in beforehand we got there 2 hrs early and were still charged extra $100 dollars to print our boarding pass. THIS IS unacceptable"
Výhody: "Cabin crew were brilliant and dealt with all questions with ease. Well trained team and immaculate appearance."
Nevýhody: "Rough landings but not sure if that's due to aircraft model."
Výhody: "Service on time"
Nevýhody: "People next to me"
Výhody: "Food and entertainment was not part of the deal. Fine with me."
Nevýhody: "Everything was fine. 15 minute early arrival."
Výhody: "low price on time comfortable"
Nevýhody: "One guy is very rude. Even said if we have any problem with him we can stay at the airport."
Nevýhody: "I booked flight by mistake. Tried to cancel within minutes and could not reach anyone so I sent email immediately for refund and no proper response."
Výhody: "Crew and organized operating system"
Nevýhody: "I couldnt slepp in flight"