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Výhody: "The service and the airplane"
Nevýhody: "Nothing at all"

Výhody: "Lufthansa is great."

Výhody: "Loved the flight. Definitely better than Swiss which is what we flew in."

Výhody: "Great service as always"

Nevýhody: "Took off late."

Nevýhody: "Our original flight, one day earlier, was canceled 10 minutes before boarding."

Výhody: "Flights to/from Prague are generally late and we missed 2 connections in 1 week"
Nevýhody: "Connection. Ft from Prague was 2 hours late and there was no connection. We missed our dinner with dear friends that we rarely get to see."

Výhody: "Clean plane.."
Nevýhody: "I was very upset that from Kuwait to Frankfurt I paid in sir net but the speed was very bad . It's not fair to pay 15$ for that it's not fair. And I ask my money refund! And again they saying that speed is very good for watching YouTube and video streaming! Why Lie?? IT IS NOT FAIR!"

Nevýhody: "Flight was cancelled, Lufthansa was not able to reschedule the same day."

Výhody: "On time"

Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."

Výhody: "Good service.good movies.Good food."

Výhody: "New plane, nice seats. Typical Lufthansa."
Nevýhody: "Strict weight limitations for carry on luggage. Go British Airways if you have large carryons. Lufthansa is militant about luggage weights."

Výhody: "service on luthansa was delightful"

Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."

Výhody: "Great food!"
Nevýhody: "No entertainment"

Výhody: "Friendly crew"

Výhody: "Good space between seats"
Nevýhody: "Old and loud plane, especially loud and shaky on taking off"

Výhody: "Lots of food for such a short flight."

Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"

Výhody: "Flight was uneventful, which is what you want!"
Nevýhody: "Nothing"

Výhody: "Fell aslep right after takeoff"
Nevýhody: "Delayed flight"

Nevýhody: "They change the gate for transfer last minute"

Výhody: "I liked the process this time because I didnt miss the flight (unlike last time when lufthansa workers denied us to go to the front of the line at passport checkpoint) IN PRAGUE CHECK IN PEOPLE WERE WONDERFUL!"
Nevýhody: "Nice crew"

Výhody: "Nothing"
Nevýhody: "Lufthansa cancelled my flight on November 23rd a few hours prior to departures because their pilots went on a strike. When I called and asked if they would rebook me the lady on the phone said that she could rebook for a trip that had two layovers from 2pm(Prague time) to 8:30pm(NYC time) for the 24th of November (thanksgiving). When I asked her if there was anything else she said that was the soonest flight she could find. When I checked my self I found and booked a flight for the 23rd. When I called back they refused to give me a refund."

Výhody: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Nevýhody: "Nothing"

Výhody: "Food/drink choices and portions were very generous on our long haul flight over the Atlantic into central Europe from the west coast of the the US. Efficient boarding. Lots of entertainment options as well."

Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"

Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."

Výhody: "Great crews, great amenities, good food. Best flights I've been on in a long time."
Nevýhody: "Economy seats are tough after 10 hours. But thats what I paid for so no issues."

Výhody: "Easy on, easy off this flight. Crew was good on this flight. Got us all on and to Frankfurt no problems"

Výhody: "Friendly crew"

Výhody: "These guys gave me a positive and energetic vibes . Unexpected great food , the atmosphere was uplifting and positive, thank you. I had 5 connection before in the same week, but this one was very memorable"
Nevýhody: "Na"

Výhody: "The flight was very good."

Výhody: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Nevýhody: "Nothing"

Výhody: "We were given a free meal (sandwich) on this short duration flight. I thought that was a nice touch."
Nevýhody: "The boarding process wasn't very smooth."

Nevýhody: "I wanted to check 2 bags, even though you only get one free checked bag for economy international. The desk agent at check-in wouldn't check my second bag and didn't know how much the fee even was for the second bag. She was not exactly pleasant, which might have been because it was 430 in the morning but still. I just ended up carrying on two pretty big bags. The crew ended up gate checking one for me in Frankfurt which was nice. But I would have paid not to carry that dumb thing around with me through the giant Frankfurt airport. Other than the one desk woman in Prague, everything else was good."

Výhody: "Crew service was excellent. I would recommend Lufthansa to everybody."
Nevýhody: "Considering the length of flight we received o.k. refreshment."

Výhody: "Very short fligh so there was no entertainment but everything else was perfect"

Nevýhody: "Cabin crew strike...all flights cancelled. Could not get through to Lufthansa by phone and no replay via email for assistance with re-booking. Website would not allow re-booking without $900 in re-booking fees."

Nevýhody: "It was cancelled!"

Výhody: "We made it safe and sound!"
Nevýhody: "An older smaller jet. Kind of rickety... but we made it."

Výhody: "N/A - entertainment was not an option"
Nevýhody: "N/A - entertainment was not an option"

Výhody: "Flight right on time, lunch, entertainment"
Nevýhody: "Comfort"

Výhody: "Short flight with a full meal!! Imagine that!!"
Nevýhody: "The business class seats are quite narrow."

Výhody: "Friendly front desk, staff at the gate....friendly service in board"
Nevýhody: "Na"

Výhody: "Easy to use Lufthansa,"
Nevýhody: "however since we had a cheap ticket, for some reason they would not let us check in online only at the airport. Online check in should be available for everyone no matter what kind of ticket you have."

Výhody: "Nothing about this ride was enjoyable"
Nevýhody: "My in flight entertainment system did not work at all. Was only offered vegetarian options for food. Felt the crew was a bit rude. #firstworldproblems"

Výhody: "Short flight, but crew was awesome and even had a quick meal service!"

Výhody: "Good for both."
Nevýhody: "Bigger seats."

Výhody: "Cabin facilities"
Nevýhody: "They didn’t bring one of my bags"

Nevýhody: "Flight cancelled"

Výhody: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Nevýhody: "The earphones could have worked!"

Nevýhody: "Lost all our bags so couldn’t ski"

Výhody: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Nevýhody: "There were several flight delays and gates were changes a few times."

Výhody: "Everything is alright"

Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Výhody: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Výhody: "Crew was awesome"
Nevýhody: "."

Výhody: "Great service"

Výhody: "Time and Good clean place.. in This case airpöane.."
Nevýhody: "It was not entreteiment st all"

Výhody: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Nevýhody: "Nothing to say"

Výhody: "The seats seemed to have more space on this plane which was nice."
Nevýhody: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Výhody: "Nice flight ...was comfortable travel ...good food.Thanks"
Nevýhody: "No such things"

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Výhody: "kLM staff was great."

Výhody: "Interior of the plane was clean. Smooth landing."
Nevýhody: "Pilot did not avoid turbulence"

Výhody: "Arrived early!"
Nevýhody: "Boarding seemed disorganized."

Výhody: "Great on board service from a very professional crew."
Nevýhody: "Can't think of a thing."

Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Výhody: "Friendly attendants. Decent food, and frequent snacks and beverages."
Nevýhody: "No charging ports for electronic devices."

Výhody: "Bording was good and general flight ok"
Nevýhody: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Nevýhody: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"

Výhody: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Nevýhody: "The amount of extras you have to click no to while checking in online."

Výhody: "Thankful for coffee being served without charge. Not all airlines do that."

Výhody: "Cabin crew very pleasant"
Nevýhody: "Lost our bags, little sympathy from staff"

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Výhody: "On time."
Nevýhody: "No negative"

Výhody: "Easy airport business"

Výhody: "The staff was fast and curteous."
Nevýhody: "There is not anything to complain about besides the usual discomfort of travel."

Výhody: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Nevýhody: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."

Výhody: "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
Nevýhody: "Food was not very good Tasteless and rubbery"

Výhody: "A nice short flight"
Nevýhody: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"

Nevýhody: "Fewer entertainment options than the delta flight. I got excited with that first flight."

Výhody: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
Nevýhody: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."

Výhody: "Flight was quick, professional, friendly."

Výhody: "Service of the staff was great"
Nevýhody: "Turbulence, with all our technology we still cannot avoid this?"

Nevýhody: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."

Nevýhody: "Completely none sense to change the time of départure (30 min earlier) with just a simple email 24h before and w/o sending a text on mobile phone."

Výhody: "During my first flight from East Midlands England to Amsterdam I lost my baggage by another airlines and the KLM crew was very dedicated and supportive until they found it and check in for me... Many thanks and I wouldn't forget it."

Nevýhody: "While dropping off my luggage, the staff confirmed that the booking made and paid for was indeed a emergency exit seat. Once on board the seat did was not an Emergency exit row."

Výhody: "The food was good, the service was excellent, and we had achance to sleep."
Nevýhody: "Nothing"

Výhody: "The crew was very nice i felt safe during the flight the sit had enough space the pilot kept apologzing for 15 minute lale took responsible for somthing he wasnt need to"

Výhody: "I liked the food and duration of flight because it was pretty fast"
Nevýhody: "I didnt like that flight was with delay and arline still didnt compensate anything to me or even didnt give me any benefits for future if I use their airline."

Výhody: "You asked to be waiting there like live cattle for 30 minutes."
Nevýhody: "The sites, movies, entertainment system was OLD."

Nevýhody: "Seating in business class is bad. If you have window seat, you have to cross passanger next to you (you don't need to on Swiss, Lufthansa or Cathay Pacific), there is very few privacy comparred to other airlines and my seat was just terrible for sleeping, did not go flat completely and was way less comfy for sleeping than with other airlines. Plane was an older 747. I will not flight long hault with KLM again."

Výhody: "The price The speedy boarding with Skyteam priority The movies can be viewed while on the ground"

Nevýhody: "Tegel airport was horrible as it was very confusing. Two flights next to each other at the gates created a swarm of people. Confusing line ups at the checkout counter."

Výhody: "That we arrived timely"
Nevýhody: "My baby stroller got lost. I'm still not sure if it will be found."

Výhody: "One of the crew member was very nice. I had not ordered the veg meal but he managed to find some vegetarian items for me for both meals. Very polite guy"
Nevýhody: "It was very hot on the aircraft. Lot of passengers has to resort to using safety instruction card as waving fan."

Nevýhody: "Food was horrible, boarding was in between 2 gates, easy to be missed"

Výhody: "Maybe because I traveled in Business Class, everything was very good. Especially the crew."

Výhody: "Good experience on the board, fast and effective service"
Nevýhody: "Huge airport slowdown with check-in and baggage drop off, likely due to computer problems."

Výhody: "I travel quite a lot, domestically and internationally. Compared with United Airlines, which I use often, Aeroflot is way way better and ahead. For example, food alone, I can give 9 (in the scale of 10 with 10 being perfect) to Aeroflot, while I honestly think United deserves 1. In terms of service, Aeroflot is also very good."

Nevýhody: "Shremetyevo airport is a hell. For connecting flight from international to domestic you required to leave clean zone and go through security check again, then airport is very noisy and gates always changes! There are zero chance that the gate will be the same as printed in boarding pass. The flight itself was good"

Nevýhody: "they didn't let us to take to the plabe both our small trolleys - showing us some unrealistic iron bars it should fit into. They promised to give it us with regular luggage in AMsterdam, but at the end both were lost!!! we were in short shirts in -7 frost !"

Nevýhody: "They denied me boarding because I did not have a printed ticket!!! THIS WAS NOT DISCLOSED WHEN I BOOKED IT NOR IN THE CHECK IN EMAIL."

Nevýhody: "My tough plastic carry-on didnt fit into their newly applied strict rules and had to checked in. Arrived Broken into pieces:("

Nevýhody: "Flight was canceled due to the weather and Aeroflot wasn’t prepared to deal with the situation. No information was provided, no announcements were made. Online information was not updated. Absolute mess"

Výhody: "Legroom"
Nevýhody: "Sandwich was unappealing"

Nevýhody: "I had to take a bus from the terminal to the plane. It was terrible. The weather was bad, and it was not well organized. The rest was fine."

Výhody: "Food is above average."

Výhody: "Nothing"
Nevýhody: "The Airport hotel looks more like a jail. Why ccant they give decent accommodations?"

Výhody: "not all crew members were nice. you cannot really enjoy movies without subtitles because the headphones are always low quality and there is alot of enhine noise."

Nevýhody: "I wonted to change my flight because of the hurricane in Miami, but they charge more money that the ticket cost. Very upset"

Výhody: "Food was really bad and movies were not good either. My screen didn't work at all and there were no extra blankets as mine got wet."

Výhody: "Always on time"

Výhody: "The crew was friendly"
Nevýhody: "The flight was late The service was very slow"

Výhody: "The service was great and very friendly personal."
Nevýhody: "Food was great"

Výhody: "Very good service. Very good movies."

Nevýhody: "They lost the luggage of approximately 40 of the passengers. This created so much chaos at the baggage claim that the staff was completely overwhelmed and many people missed their connecting flights. I'm still without my (and my son's) luggage and I'm not confident I'm ever going to see it again."

Výhody: "some of the food"
Nevýhody: "Worst flying experience. Very over obese guy and his wife (at least 6'3" and 400 ibs) were seated next to me. I never had that ever happen to me and during the flight from LA to Moscow, the guy's body for 12 hrs was all over me and sweaty. Most disgusting. It was an invasion of my private space and taking the right to my seat because his body was on my seat. No human being should suffer through that experience I ordered special meal and it was all plain and vegitarian even though I am not vegiterian"

Výhody: "The flight attendants were nice and accommodating."
Nevýhody: "A ham sandwich as the only option for the snack doesn't work for me, as I am a vegetarian, but I understand it's a short flight and so it isn't a huge deal."

Výhody: "We got seats toget and we boarded the plan with no issues"
Nevýhody: "We had a delay as we were arriving to JFK that later an hour"

Výhody: "I liked pretty much everything. But best if all was priority boarding for partners with kids and goody bag with games and activity books for the kids."
Nevýhody: "There could be a little bit more Russian cartoons available for such a long flight."

Výhody: "Food and friendliness"

Výhody: "Excellent entertainment system. Very new planes. Good food (for airline food). Very efficient staff (not warm and fuzzy, and definitely not a comedy team, but efficient and friendly). Loved the view from the front camera that I could get through the entertainment system. Wonderful selection of entertainment options. No bull* about charging people for the headphones or the movies. And everyone got a pillow, a blanket, slippers and a sleep mask. Lovely!"
Nevýhody: "Well, I wasn't too fond of having to sit on the runway at Dulles for three hours while the thunderstorms raged. But taking off wouldn't have been a viable option. :) Actually, it wasn't that long for the thunderstorms, but something very heavy fell on the top of the plane while we were waiting. Maybe a bowling ball? I was torn between wanting to get off the ground, and being terrified that they would take off without checking out whatever the heck that sound was. Apparently, they did check it out. We pulled over to a maintenance spot and sat there for a while before we took off. If there was anything I didn't like about the flight, it was that there was no announcement about what had happened and what they were doing about it. But I'm nosey."

Nevýhody: "Food"

Výhody: "I did like everything, but last year they let us to have 2 luggage's for free, this year it was only 1. That's the main thing we did love on Aeroflot."
Nevýhody: "My friends mother was flying with us, she did not received her luggage"

Výhody: "Very good flight"

Výhody: "Modern plane"
Nevýhody: "they don't have any entertainment on the board poor food (no muslim or kosher)"

Nevýhody: "No t.v in the airplane"

Výhody: "The flight was prompt and the boarding was very efficient"
Nevýhody: "In a 9 hour flight they past by only twice to offer cold drinks and did not hold any water bottles. flight attendits did not speak any English and were very hard to conunicate with. Thet were not gracious and pretty unpleasant. The drinks the handed out were flat. The kosher food was still frosen when they handed it out (frozen chicken salad!! Yuck!!) We did not understand a word the pilot said."

Výhody: "best service"

Nevýhody: "My screen was broken, so I was unable to watch anything on the flight. The food was poor. I made it to Istanbul Istanbul fine, it just could have been more enjoyable."

Výhody: "Same problem"

Výhody: "Great service Nice staff Mostly comfortable Cheap!"
Nevýhody: "The TVs didn't work properly and lag a lot. Food was average but offered several meals which was cool"

Nevýhody: "Some of the crew were not working for you - they seem to act like you are inconvening their lives."

Výhody: "Nothing."
Nevýhody: "I had to cancel the flight, but i couldn't receive any refund at all!"

Výhody: "Nice light meal even on a short flight, nice staff, very pleasant. Treansfer in Moscow was very easy and quick."

Výhody: "They did very well."
Nevýhody: "on the Boeing 777 3-4-3 seats, the economy seat is not wide enough for me."

Nevýhody: "There was no proper arrangement at the airport for renouncement and displaying the gates at terminal D."

Výhody: "Good"

Výhody: "Delta airlines is no longer available for this rout, I tried Aeroflot, and I did not regret. The service is really better than in Delta."

Výhody: "The crew was super nice, and the entertainment was great!"
Nevýhody: "The food wasn't very good, it was SO MUCH better on the flight to Moscow. How strange, it's 2nd time it happened: one way it is good, the other way - not."

Výhody: "Service from New York to moscow"
Nevýhody: "No service from moscow to Yerevan , no bigness class seats , horrible"

Výhody: "Smooth boarding"

Nevýhody: "The food can be better."

Výhody: "Price"
Nevýhody: "Chaotic boarding zero food and drink"

Výhody: "Crew were polite and efficient. Pilots got us there effectively. We left on time and arrived early. All good."
Nevýhody: "Instant coffee!"

Výhody: "On time and boarding witoutvchas"
Nevýhody: "Nothing"

Výhody: "quick flight staff excellent"
Nevýhody: "Very. bumpy lots of turbulence I know that's not the airlines fault but you asked what I didn't like."

Nevýhody: "No comp snacks or drinks I had these on Easy Jet from London to Prague!!!"

Nevýhody: "Over two hour delay , blaming traffic control , when no other flight was delayed ?"

Výhody: "Great crew and pilot"
Nevýhody: "Terrible check in / bag drop, long queues, no smiles from staff, jobs worthy- go by another airline"

Výhody: "We got to our destination, crew were polite and helpful"
Nevýhody: "Delayed flight by an hour, airplane smelled like body odour as we boarded. Leg room was insufficient (5ft 11, not a huge traveller). Cramped bus to get on aircraft, overpriced food and drink so did not buy any."

Výhody: "The crew were still very professional, smiled all the way despite the delays and tired customers. It was one of the most quick boarding which felt right due to the time."
Nevýhody: "There is nothing worse that the delay with the last flights of the day. Had the knock off effect resulting in loosing last train and incurring extra fees for taxis."

Výhody: "Overall 5*, checkin and boarding was easy, the flight arrived on schedule, and the crew was friendly."
Nevýhody: "Had to pay 2.50 euros for a bottle of water."

Výhody: "Very quick and pleasant journey"
Nevýhody: "Nothing all good"

Výhody: "Staff were great at accommodating us. Passengers also. Eventually I was able to get my twin girls to sit together so they kept each other's spirits up."
Nevýhody: "EasyJet website failed to allow us to checkin my wife's itinnery meaning we had to queue for boarding passes, despite having no luggage to check only to find out the flight was oversold and at least one of us was on standby. Fortunately, we all got a seat in the end, but my family of 5 was scattered all over the plane, with 3 of us in the exit isle, which would have been great if our kids weren't all < 12."

Výhody: "NOTHINg"
Nevýhody: "More than 60 min delay!!!!!!!!!"

Výhody: "Nothing"
Nevýhody: "No information, deley after deley and no reps or updates."

Nevýhody: "PAYING 150 EUROS EXTRA TO TAKE MY HANDBAG ON BOARD"

Nevýhody: "Long delay of over 2.5 hours. Communication about the delay from the airline was poor. Limited food options at the airport at the hour."

Nevýhody: "the three hours delay - or rather the 2.55hrs delay thanks to the super alwwdy descent we landed five minutes before being eligible for compansation. was great landing at 1.30am to no public transport"

Nevýhody: "Enourmous queues at immigration again with excuses of 7 planes arriving."

Výhody: "I liked being able to check in 2 weeks in advance. Cabins and toilets are clean."
Nevýhody: "Boarding is a bit random"

Výhody: "Cheap flight, polite assistants. Had no problems with them although we were very aware of the luggage restrictions. They were fast and helpful."
Nevýhody: "Small stiff seats that don't recline, no entertainment and food or drinks only for purchase. But for the price of the ticket you cannot ask for more..."

Výhody: "Very helpful friendly staff would definitely be using them again"
Nevýhody: "I liked the ease of use on the website,once I arrived there friendly staff from start to finish which helped the flight go by so much better"

Výhody: "As always good service with EasyJet, ignore all the extras they try and tempt you with it’s a plane with seats I just want to get there in one piece I’m not worried about boarding first I’d rather be in the bar ! or extra legroom either the plane will still be there when I arrive"
Nevýhody: "Some of your flight staff need to cheer up a bit at times , why when you are already ripping us off for a small can of beer for £4.50 it’s warm at least chill it for that price , why is it as soon as the plane stops people have to grab their luggage first and block up the aisles your not going to get there any quicker"

Výhody: "Crew was nice and polite"
Nevýhody: "Boarding process was an absolute mess."

Výhody: "The ease of journey."

Výhody: "Fast boarding (at extra cost) Good value tickets Online check in and boarding pass printing"
Nevýhody: "Non-reclining seats Nothing at all to eat or drink without payment no terminal dock - walking on airport apron during Storm 'Brian' no fun"

Výhody: "Fast and cheap"
Nevýhody: "All ok"

Výhody: "No problems at all"

Výhody: "If you have a full plane - get luggage of people at an earlier stage without charging!"
Nevýhody: "Luggage situation"

Nevýhody: "Boarding halfway through was delayed, had to wait on the ground at Bristol for some unknown ground staff person to turn up before we could disembark"

Výhody: "The crew were amazing, and had a lot to deal with,"
Nevýhody: "That we late, but it was understandable, could have explained why whilst waiting"

Výhody: "We were kept well informed about the delay. Appreciated the captain coming out to explain very quickly what the problem was."
Nevýhody: "Thought I'd got a window seat at the back instead very claustrophobic seat with no view."

Výhody: "nothing"
Nevýhody: "Delayed over 2 hours"

Výhody: "Nothing"
Nevýhody: "Before getting to our gate the guy stopped both of us. One carrying a backpack and myself carrying 2 small back packs. Combined, smaller than most people's luggage that was going through. He made us both check in our bags and pay. Every though they fit in the bag size checker thing. Super pissed off the rest of the flight. Hate that worker"

Nevýhody: "No entertainment options. Not a big deal."

Nevýhody: "Drink /food trolley didn't make it to row 18 during the flight"

Nevýhody: "the Madrid - Bristol connection is a mess. Grossly delayed on the way up and down, which in the case of a night flight can let you stranded in the airport to wait for the next bus to the southwest for a couple of hours, like it happened to me."

Nevýhody: "the checked baggage cost was more than our tickets!!! rip off!"

Výhody: "On time, welcoming crew on board"
Nevýhody: "Request to put small handbag into half empty flight bag is just petty. If easyJet insist on checking customers through and then holding them in a pen, they should provide facilities/seating - we are not cattle but that is the impression given."

Nevýhody: "I paid 20 pounds to check my suitcase. the handle broke and i am no longer able to pull it. I had to take a taxi from the train because of it and cannot use it any longer. This was a good suitcase, a good brand (Swiss) and the crew must of either not pay attention or being very rough. The suitcase was not 17 pounds therefore was not heavy. I will not recommend this company. I am upset about the whole thing."

Výhody: "It got me to my destination"
Nevýhody: "Over an hour's delay on an evening flight explained as a 'technical issue' via the app but no reason given at the airport."

Výhody: "Actual flight good once we got going"
Nevýhody: "Delayed departure by two hours"

Výhody: "Excellent value. Will use again"
Nevýhody: "Wasn't sure if I needed yo purchase for my checked baggage."

Výhody: "It was a convenient platform and to the point."

Výhody: "I liked the initial price, and the departure time."
Nevýhody: "Everything.... Didn't know our boarding gate till 20mins before takeoff... Wouldn't let me take on my handbag, since I had a carry on luggage. Had to pay to check my bag....and the price was outrageous...like 50 euros, to check a carry on. I wouldn't travel budget unless it was a last option. I would of rather paid a few more dollars. I ended up paying more in the end. Terrible."

Výhody: "Good value for money Landed early"
Nevýhody: "Slow bag drop at airport"

Nevýhody: "Boarding took ages. They changed the gate number 3 times and I was running around the airport."

Nevýhody: "1.5h delay (not really explained) uncomfortable seat, boarding procedure (normal for easyjet)"

Výhody: "excellent service"

Nevýhody: "I was made to pay $65 to check my carry on suitcase! it was highway robbery."

Výhody: "Very organized check in and boarding. Short wait for baggage in Paris Good airline for short flights Rated food and entertainment one star as the flight was short so no foodnor entertainment was needed"
Nevýhody: "High baggage fees $50 each checked bag and the bags only weighed 38 and 40 pounds"

Výhody: "Nothing"
Nevýhody: "Everything,flight was delayed an hour and we just had to sit on the plane for the hour with nothing said to us"

Výhody: "The price of the ticket was cheap..."
Nevýhody: "But we paid for it with our luggage. The staff was extremely unhelpful. They sneak up on you with extra charges. Not worth it! Rather use my money for a better flight and be more comfortable. They didn't even have water on the flight that I could have without purchasing."

Výhody: "price"
Nevýhody: "Uncomfortable chairs, late boarding, even then- a lot of waiting. No entertainment."

Výhody: "Cabin crew very good, lovely flights out and back but food sparse. Lots in the in flight magazine but seemingly little on board. I was v hungry!! Mr O'Leary, love the cheap flights and booking system fine but you could make more money from better food options. Pity."
Nevýhody: "Much waiting in line for most of an hour bofore gate opens and incredibly slow inflight food service"

Výhody: "Short and comfortable flight"
Nevýhody: "Setting off time delayed by 40 minutes"

Výhody: "Fly on time"

Výhody: "it was 1 hour flight so it was really great"
Nevýhody: "nothing"

Výhody: "We made it."
Nevýhody: "Boarding was very slow. Had to take a bus to the plane, not even water to drink."

Výhody: "price boarding"
Nevýhody: "flight delayd luggage delayed seating random"

Nevýhody: "Was one of the worst flights I’ve ever taken. No information, no updates, no announcements until 15 minutes after flight was supposed to leave. No ground staff apart from one lady who worked for the airport who was incredibly rude and unhelpful. They loaded the Dublin flight through the same gate we were supposed to be flying from and we’re putting them on buses keeping them there 10 minutes pulling them off the buses, putting them back on the buses. It was an absolute joke. On the flight the cabin crew were slow, again no information at all. Just stood there looking useless and chatting ignoring passenger call lights. We landed in Stansted and they couldn’t open the gate as the ground staff “couldn’t find the key” keeping us on the plane for an extra 10-15 minutes with no AC. Terrible experience would never book Ryanair ever again."

Nevýhody: "Long waiting in the plane. 1 hour delay. Long line for bus to Brussels"

Výhody: "price"
Nevýhody: "3 hours delay no assistance 1 hour queue to leave registered luggage, paid separately, among screaming children, hot and nervous people"

Nevýhody: "Flight delayed, so usual knock on effect with lifts, people coming to meet."

Výhody: "Nothing"
Nevýhody: "We were not told the reason for the delay. We were not given an estimate of the length of the delay. No update information was given. We all understand there can be problems; but just tell us what they are? Then, we were all called forward to board, but I was still standing 45 minutes later in the queue. Let us wait in (relative) comfort in the terminal (restrooms, drinks, wider seats etc), don't start to board us ridiculously early."

Nevýhody: "the gate change many times, no information about the flight , no answers, many problems with the cases of the people, I hate rian air."

Výhody: "Everything went very smoothly and was well organised."

Výhody: "Quick flight, friendly staff and pilot deserves credit for taking off in horrible weather conditions"
Nevýhody: "No fault of the staff but we were an hour late boarding and I missed my connecting bus"

Výhody: "On time, short flight so comfort not a big issue, basically you get what you pay for and you don't pay a lot."

Nevýhody: "two roads with Ryanair, each time delay of about one hour"

Nevýhody: "Too expensive for what you get. Bad landing! Oh dear"

Výhody: "Flight was quick and easy."
Nevýhody: "Boarding process was a little slow."

Nevýhody: "Terrible customer service."

Výhody: "I was able to take my guitar as hand luggage, which is very important. Even though guitars exceed the hand baggage limits, many professionals need to be able to carry on their instruments. Priority boarding is essential."

Výhody: "No panic"
Nevýhody: "Bad job with customers. Sorry."

Výhody: "Once boarded it was very smooth"
Nevýhody: "Over 3&a half hours delay was sooooo painful"

Nevýhody: "The sits"

Nevýhody: "Priority boarding And disembarkation But had to wait half an hour for the parking people WCP recommended by Ryanair then a 15 Minuit journey to collect the car what a joke This was the only downside of what was a good trip In Poland booked taxi and tours were there waiting for us no waiting around"

Výhody: "It was on time"
Nevýhody: "The cabin was freezing. Also, most passengers were made to check cabin baggage at the gate, reason given as 'a full flight. but once on The plane, there was many empty seats (6 alone in the two rows around me) and the overhead lockers were about half full."

Výhody: "Friendly Staff"
Nevýhody: "We paid for priority boarding and then we're put on a bus and told to stand. When the bus stoped everyone dashed to the entrance and we were one of the last people to get on board."

Nevýhody: "CHAOTIC. Found the Ryanair booking site difficult to log into with my booking number constantly not being recognised. Once I'd booked it was pay, pay, pay for luggage and seats making the flight expensive. Biggest insult was they took my money for a transfer, return email saying it was accepted. A later email saying it was cancelled with no refund of money. A 12 month credit note ( not seen yet ) which I can't use in 12 months. Now feeling ripped off Will not be flying with Ryanair again."

Výhody: "Price was good. Staff are good in general but felt that the cabin crew lacked professionalism - a tough job noted however. Overall very happy with the service - please note my comments."
Nevýhody: "Why did I pay for a priority que ? The point being exactly what ? The herding of customers into a cattle gate affair ? Last call 45 mins before the flight. Cheap flight - cheap organised. I note below someone has stated crew were professional and VERY entertaining ...... thatnis not professional I am afraid. A crew that is busy entertaining the passengers is a crew that lacks focus on the primary role of the cabin safety ... Human Factors !"

Výhody: "Flight was smooth, plane was comfortable, staff very nice"
Nevýhody: "I did not appreciate having to obsess for weeks about the luggage restrictions and whether we met them; the fact that we had to arrive with a printed boarding pass in hand. -- when you are traveling that is not easy. The flight turned out to be just fine, but I was expecting to be hit with another charge right up to the moment we got on the plane. Were we just lucky?"

Výhody: "They didn't lose my luggage"
Nevýhody: "I was told I could not use my pillow for take-off, landing and the majority of the in flight. I broke my neck years ago and I need the pillow for neck support especially for takeoff and landings which are always the most painful part. ( Didn't help that the pilot had rough decent and a violent touchdow on landing). I just truly am baffled as to why I was not allowed to use a pillow? We are not talking about some large bed pillow we are talking about a small pillow that takes up no room and is specifically made for flying. I tried using my water bottle as neck support but it was no luck. Flying is already painful enough and to not be allowed to use a pillow which helps to support the neck is truly agregious. I really don't know what to say on why this wasn't allowed but I hope this issue is solved with upper management so the next person with such a problem will Never have to go through this. As for I, I will never use Ryanair again. Truly disappointing."

Výhody: "Price only."
Nevýhody: "Gathering in long queues, not enough room for seating and luggage, stewardesses not really nice and many other remarks."

Výhody: "Cabin crew were brilliant and dealt with all questions with ease. Well trained team and immaculate appearance."
Nevýhody: "Rough landings but not sure if that's due to aircraft model."

Výhody: "The flight was on time and the pilot landed without any ear discomfort for the three of us as he kept his decent not too quickly"
Nevýhody: "The food supplied by Ryanair is very expensive rubbish"

Nevýhody: "Delayed flight , loads of drunks onboard and very noisy"

Výhody: "The price was very good, new plane crew were efficient and no hold ups brill."

Nevýhody: "One guy is very rude. Even said if we have any problem with him we can stay at the airport."

Nevýhody: "Ryan air staff attitude and lack of efficiency."

Výhody: "Crew and organized operating system"
Nevýhody: "I couldnt slepp in flight"

Výhody: "Good connection and price"
Nevýhody: "Plane was late and we had no information from the staff -- we just all stood waiting for over a half hour past the time to board w/ no explanation until boarding"

Nevýhody: "We were kept waiting for at least 20 minutes in a closed very hot airtight bus as other passengers were late. Why we weren't allowed to board and they didn't go back for the others I don't know"

Výhody: "Left on time."
Nevýhody: "Seats did not recline. We were overcharged for bags at the gate in Prague. They do not even provide water unless you pay 3 €. In the end if I had bought a ticket for the same extra cost I paid I would have had a better flight. Never use it again."

Nevýhody: "Late in both directions, dead light in WC, seats cramped too close together so that you couldn't properly stretch legs"

Výhody: "Crew"
Nevýhody: "Timing and luck of information when delayed"

Nevýhody: "I am a musician traveling with a guitar. The staff was extremely rude and not accomodating when it came to treatment of my instrument. I was not even allowed to attempt to bring my guitar on the plane. I was told it was a full flight but after I was forced drop the guitar and borded the aircraft I not only found that there was ample room in the overhead bins for it but there were some no shows and plenty of extra seating which was used to store luggage too large for the overheads. I asked the flight attendant if I could retrieve my instrument so it could go on the plane and was told no. It is apparently much easier to travel with golf clubs than a musical instrument on Ryanair. Never again."

Výhody: "Getting off"
Nevýhody: "Awful, kept us in the plane for 50 mins as they missed their slot, blamed air traffic control. 2nd time this has happened to us in a few months. Cabin crew weren't interested in the passengers and everything seemed like a problem for them. Hardly any food they advertised was available"

Výhody: "Service was fine, flight is cheap compared to others"
Nevýhody: "Delay, food is expensive 4,50 euro for a croissant"

Nevýhody: "We were left on the plane for 1 1/2 hours as they missed their slot"