Najděte levné lety do Modena

Výhody: "Flight, crew, arrival were good"
Nevýhody: "Security in Frankfurt was overwhelmed, so we were transferred to a set of security gates which is very far from the A gates. Had to take 2 slow elevators (no escalators!), go through the underground walkway connecting B and A sections and finally walk to one of the outermost gates to board. We were bused; our bus waited next to the plane for quite a long time full of people and without AC. It was a very unpleasant experience."

Nevýhody: "Flight was delay for almost a hour."

Výhody: "Great service as always"

Nevýhody: "Took off late."

Výhody: "Crew was very friendly"
Nevýhody: "The food was not that great"

Nevýhody: "Our original flight, one day earlier, was canceled 10 minutes before boarding."

Výhody: "Flights to/from Prague are generally late and we missed 2 connections in 1 week"
Nevýhody: "Connection. Ft from Prague was 2 hours late and there was no connection. We missed our dinner with dear friends that we rarely get to see."

Výhody: "Clean plane.."
Nevýhody: "I was very upset that from Kuwait to Frankfurt I paid in sir net but the speed was very bad . It's not fair to pay 15$ for that it's not fair. And I ask my money refund! And again they saying that speed is very good for watching YouTube and video streaming! Why Lie?? IT IS NOT FAIR!"

Nevýhody: "Flight was cancelled, Lufthansa was not able to reschedule the same day."

Výhody: "On time"

Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."

Výhody: "Good service.good movies.Good food."

Výhody: "New plane, nice seats. Typical Lufthansa."
Nevýhody: "Strict weight limitations for carry on luggage. Go British Airways if you have large carryons. Lufthansa is militant about luggage weights."

Výhody: "service on luthansa was delightful"

Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."

Výhody: "Quick boarding"
Nevýhody: "Flight was slightly delayed. We had to hustle in Munich to make our connecting flight (so we thought) to IAD. It turned out the flight to IAD was also somewhat late so in the end all was well but we had less than an hour to make the connection and it was a bit fraught."

Výhody: "Great food!"
Nevýhody: "No entertainment"

Výhody: "Friendly crew"

Výhody: "Good space between seats"
Nevýhody: "Old and loud plane, especially loud and shaky on taking off"

Výhody: "Lots of food for such a short flight."

Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"

Výhody: "The staff was professional all the way from check in to boarding to flight attendance ..."
Nevýhody: "I liked everything .. everything was done professionally."

Výhody: "Flight was uneventful, which is what you want!"
Nevýhody: "Nothing"

Výhody: "E-mail notification on change of gate"

Výhody: "Fell aslep right after takeoff"
Nevýhody: "Delayed flight"

Nevýhody: "They change the gate for transfer last minute"

Výhody: "I liked the process this time because I didnt miss the flight (unlike last time when lufthansa workers denied us to go to the front of the line at passport checkpoint) IN PRAGUE CHECK IN PEOPLE WERE WONDERFUL!"
Nevýhody: "Nice crew"

Výhody: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Nevýhody: "Nothing"

Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"

Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."

Výhody: "Great crews, great amenities, good food. Best flights I've been on in a long time."
Nevýhody: "Economy seats are tough after 10 hours. But thats what I paid for so no issues."

Výhody: "Easy on, easy off this flight. Crew was good on this flight. Got us all on and to Frankfurt no problems"

Výhody: "Friendly crew"

Nevýhody: "At too high"

Výhody: "These guys gave me a positive and energetic vibes . Unexpected great food , the atmosphere was uplifting and positive, thank you. I had 5 connection before in the same week, but this one was very memorable"
Nevýhody: "Na"

Výhody: "The flight was very good."

Výhody: "Flight cancelled"
Nevýhody: "Flight cancelled and Kayak never picked up the change."

Výhody: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Nevýhody: "Nothing"

Výhody: "We were given a free meal (sandwich) on this short duration flight. I thought that was a nice touch."
Nevýhody: "The boarding process wasn't very smooth."

Nevýhody: "I wanted to check 2 bags, even though you only get one free checked bag for economy international. The desk agent at check-in wouldn't check my second bag and didn't know how much the fee even was for the second bag. She was not exactly pleasant, which might have been because it was 430 in the morning but still. I just ended up carrying on two pretty big bags. The crew ended up gate checking one for me in Frankfurt which was nice. But I would have paid not to carry that dumb thing around with me through the giant Frankfurt airport. Other than the one desk woman in Prague, everything else was good."

Výhody: "Crew service was excellent. I would recommend Lufthansa to everybody."
Nevýhody: "Considering the length of flight we received o.k. refreshment."

Nevýhody: "Cabin crew strike...all flights cancelled. Could not get through to Lufthansa by phone and no replay via email for assistance with re-booking. Website would not allow re-booking without $900 in re-booking fees."

Nevýhody: "It was cancelled!"

Výhody: "We made it safe and sound!"
Nevýhody: "An older smaller jet. Kind of rickety... but we made it."

Výhody: "Flight right on time, lunch, entertainment"
Nevýhody: "Comfort"

Výhody: "Short flight with a full meal!! Imagine that!!"
Nevýhody: "The business class seats are quite narrow."

Výhody: "Friendly front desk, staff at the gate....friendly service in board"
Nevýhody: "Na"

Výhody: "Easy to use Lufthansa,"
Nevýhody: "however since we had a cheap ticket, for some reason they would not let us check in online only at the airport. Online check in should be available for everyone no matter what kind of ticket you have."

Výhody: "Short flight, but crew was awesome and even had a quick meal service!"

Výhody: "On time!"

Nevýhody: "Gate agents were overwhelmed and incredibly rude. We of course didn't make connection. Lost our luggage. And now waitingbto board at 4:30 am. Just avoid. I fly a lot and they have topped my list of airlines to avoid."

Výhody: "Seats way to tight. Don't think I will use them again."

Nevýhody: "Limited space. Unacceptable"

Výhody: "Very professional services from your ground & plan crew"
Nevýhody: "Airport custom were very rude (Athens airport) No one to assist during the transit flight between Athens & CDG"

Výhody: "Friendly staff Delicious food Comfy seat Timely breakfast served quickly"
Nevýhody: "Had to put my carry on luggage far from my seat since there were too many people with carry on"

Výhody: "Everything was fine, even above expected for low cost airline. Nice crew, free drinks."
Nevýhody: "Food could be a bit better."

Výhody: "We were given a meal"
Nevýhody: "The meal wasn't very good"

Výhody: "I was tricked into not having checked luggage by your website. I had to pay for checked luggage. Your site is responsible. I should receive a reimbursement for this incident."

Výhody: "Food and service and that they recycle!"
Nevýhody: "60 euros for one checked bag is insane!"

Výhody: "Everything was fine."
Nevýhody: "I liked everything"

Nevýhody: "We're not on this flight"

Nevýhody: "30 minutes delay on boarding. Flight attendants did not pay any attention to me when i pressed the assistance button. No one ever came to ask what i needed, they passed by me more than 10 times while the attendance light was on but they never saw it. Very disappointing."

Výhody: "Take off and landing"
Nevýhody: "Could not get a juice or water ignored me. No movie option"

Nevýhody: "Check in was a nightmare. Open up the gates at least two hours before departure to avoid stress for all parties involved."

Výhody: "time scduale in flight' plesant"
Nevýhody: "too small the seatin"

Nevýhody: "parked nesr chute but used buses to take us to the terminal"

Výhody: "The attitude of the staff was awesome. They give you a piece of candy when you sit down. Flight was on time. They actually appreciate your business. Highly recommend. The complete opposite of Norwegian Air"

Výhody: "Lots of leg room"
Nevýhody: "Slight delay, no tv"

Výhody: "Was pleasantly surprised to get a complimentary tasty meal and glass of wine from the polite elegant cheerful staff"

Výhody: "Amazing service from check in to onboard. Would definitely fly again."

Výhody: "The flight was fair, with no problems other than pushing and shoving getting aboard."
Nevýhody: "The outrageous and unannounced baggage charge of $80! for two carry-on size suitcases which we were not permitted to carry on because of current weight limits."

Výhody: "Good for the price seat are not the best but worth it for the money"

Výhody: "excellent service, prompt take off and disembarkation, also i had three seats to myself three seats to myself. i am changing my life for the better idk what i did to deserve this idk what karma i gave out or will recieve to balance out but i was given this experience for a reason you don't appreciate how amazing it is until you have it, stretched out in front of you."
Nevýhody: "nothing it was perfect"

Výhody: "The overall flight was okay. It wasn't as comfortable compared to other flights I've been on and it's a bit difficult to stow luggage. However, I miss my original connection due to flight delays and I was added to a different find free of charge! Very grateful and thankful for that."

Výhody: "Comfortable, friendly attendants, good food served."
Nevýhody: "There isn't entertainment, however, it was very comfortable and relaxing."

Nevýhody: "Was perfect"

Výhody: "cleen quiet and beutifull crew"

Výhody: "The meal was very good and service"
Nevýhody: "They made us pay 90€ even though I presented an email that said our bags were included"

Nevýhody: "excessive cisa checks for my wife who is not an EU citizen"

Nevýhody: "I would like if you call me and I tell you. 972-508935554"

Výhody: "Everything about our experience was as good as could be expected. Or better actually. Immediately felt we were in good hands from the time we got in the check in line. Highly competent people with a great, affable attitude."

Výhody: "- free wine..."
Nevýhody: "- they charged 80 to check in 2 bag (within size and their weight limit) - it took 1+ hr of waiting in line to provide your bags for check in - I had to get out of line to go "buy" the check in bags and then get back in line again - Waitress spilled drinks on a person in front and got my book bag on the floor wet."

Výhody: "The overweight woman who checked me in was aweful. As soon as I told her I was helping refugees in Greece, her attitude completely changed towards me. She was on my case until I boarded the plane. I will never again fly with Aegean!"
Nevýhody: "Terrible EXPERIENCE! Aweful."

Výhody: "Very quick ...very nice the airport needs better signage ..not under your control I know but would help"
Nevýhody: "The staff at the counter snd in the booth were great"

Výhody: "The seats were nice leather, but thin."
Nevýhody: "No leg room. Very late departing"

Výhody: "The crew were very pleasant mannered, and efficient. They had only 30 minutes and they gave us a cookie, some candy, collected the trash, all very efficiently and kindly."

Výhody: "I wish Aegean flew everywhere. Great service, AMAZING food. Great flight."

Výhody: "Super friendly flight attendants."
Nevýhody: "The hardest landing I have ever experienced. A little scary!!!"

Nevýhody: "They lost my bag for four days, no customer service or any help. Was stranded without anything. Finally delivered my bag but to the wrong place. Grumble..."

Výhody: "The help provided by the company for connecting flight."

Nevýhody: "I don't like that it keeps on delaying. I don't like the shakiness of the whole flight."

Výhody: "The crew save the day"
Nevýhody: "They charge by the carrion that we used en all previus fly and the excuse was the wheels"

Výhody: "They were on time, got us there early and provided a snack even thought we were only in the air 30 minutes."

Nevýhody: "To pay again on my baggeg I pay once at the web and at the airport ask me to pay again... Why?"

Výhody: "Dancing girls"
Nevýhody: "Blows to the head"

Výhody: "Very professional crew. It seems that crew appearance has gotten lax with other airlines these days and Aegean crew looked neat and tidy and they were all happy and smiling and professional."

Výhody: "We liked the crew, very friendly just like all people of Greece. Flight was on time"
Nevýhody: "Landing was not comfortable"

Výhody: "The apple drink. Delicious."

Výhody: "Excellent service"

Výhody: "Nothing. See below."
Nevýhody: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."

Nevýhody: "You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular."

Nevýhody: "late flight once again"

Výhody: "Flight on time, and luggage was at destination. Crew OK"
Nevýhody: "Food disappointing, dry, and tasteless, my dinner was missing half of what my husband had. Was not worth the effort to complain. Seats left you in pain, no lower back support, and very hard seats."

Výhody: "The attendants on Austrian air are all very nice and helpful. You can make any request of them or ask any question and they are happy to help. Great customer service. Arrived on time. Also, very good entertainment options!"
Nevýhody: "The seats are very uncomfortable on Austrian air. The only way I would fly them again would be if I had extra money for the exit rows with more leg room. Food isn't great, but no airline food is really great. Boarding was significantly delayed from what it said on the boarding pass, with no updates. But we arrived on time. Getting luggage after flight at Dulles took a really long time, but I think that is more of an airport issue as getting my luggage from another Austrian airlines flight to another airport was a breeze."

Výhody: "I get Airpoints with the flight, crew were lovely."
Nevýhody: "Flight was overbooked, so a few delays (as they were asking if anyone would layover to release a seat) and they were being very strict on the one bag per traveller, but that’s fair enough considering it was busy."

Výhody: "I never try Austrian airlines because this trip was my first trip with them and I'll say that it's one of the best trips I ever had the airport at Vienna it's very small and easy to go anywhere you want and it's super clean and the stuff at the airport are very helpful and they all speak English and I was able to get a hotel room with walking destination from the airport and it was a very good experience overall I'll definitely recommend to anyone and I'll definitely keep them on my top list"

Výhody: "The flight was short: 4 hours. It was in time, etc. Certainly no entertainment."
Nevýhody: "After the breakfast (rather poor) no drink was suggested. There was a cup for tee or coffee. Empty one. After the breakfast they just took it away with other dirty dishes. It happened to all passengers in my neighborhood."

Nevýhody: "As a gluten free person dinner delicious but after 5-6 next hours for breakfast I got few small slices of melon... like really?? This will not feed anyone! For next time I know that I have to bring my own food.. so bad! While servis time we ordered whisky with cola and after one hour we went to ask for one more cause we wanted and CA told us they dont serve anymore whisky only wine or beer. Besides this things when I came to plane my sit and table tray was dirty so we had to put blanket over... for the first time I write bad feedback but I have to cause it was terrible.."

Nevýhody: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough, and it took forever for the flight attendant to come after I’ve pressed the call button. Overall impression: meh! First time flying Austrian, but next time I’ll probably book with their competitors if prices are similar."

Nevýhody: "Food was ok. Flight was delayed."

Nevýhody: "All good!"

Nevýhody: "Long delay."

Výhody: "Crew was great. Comfortable in terms of airline travel. Entertainment selection was spectacular given the long flights and the fact I was with three kids. Really pleased!"
Nevýhody: "Food was ok, not great."

Nevýhody: "There was plenty of space, and so I rven had a chance to catch some sleep on the transatlantic flight. But Uktimately, unless you are travelling in luxury, transatlantic flights are awful."

Výhody: "Seating like every other airline in economy. There was NO baggage charge for economy and the drink trolley offered wine and beer, at no cost, on our 1.5 hour flight."

Výhody: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Nevýhody: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."

Výhody: "The direct flight' and the comfortable seat"

Výhody: "Despite airport issues, we took off quickly and all went well. No complaints"
Nevýhody: "No problems."

Nevýhody: "Nothing to dislike"

Výhody: "Our seats 35 A & C were comfortable as they were to the back of the plane where it narrows to two seats per side row. Seemed like extra leg room. Crew was very friendly and helpful. Flight was smooth and uneventful. Good movie choices. Bathroom was clean and nearby. Plane seemed newer Boeing model. The City Airport Transport (CAT) train from the Vienna airport to city center was fantastic. We were able to check our luggage and get boarding passes where we boarded the CAT at the metro station and did not have to wait in line at the airport...wonderful system!"
Nevýhody: "At the gate there was a line formed for a second passport check but it was not clear to passengers that they needed to go through this line. A significant number of us had SSSS on our boarding passes which required us to go through a second, more thorough, TSA security procedure. We had to remove shoes, take electronics including phones from cases, have purse contents gone through by personnel, be screened for residue, etc. Due to this process and the fact that we were not advised to stand in the line, a number of passengers went through the second security check at the last minute which caused our takeoff to be delayed. The pilot made up the time during the flight. I ordered low sodium meal which ended up to be the same food at both meals which was a disappointment - pasta with tomato, eggplant sauce."

Výhody: "Good service, nice staff (better than US carriers easily)"
Nevýhody: "2.5 hours to receive baggage - this might be on LAX"

Výhody: "Good food, lots of movies, flight attendants friendly"
Nevýhody: "We paid to pre-book our seats and when we got on the plane they had been given away. We heard several different reasons, none of which made is feel better about the two middle seats we were told we had no choice but to take, while people who had NOT prepaid sat in our aisle seat. It was offensive to be forced to pay to select our seats in advance on a major international airline in the first place, and then to not have those honored just made it worse."

Výhody: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"

Nevýhody: "I have the 'Economy Class' on the tickets. At check-in at the airport we wrote "economy light" on the boarding pass and want to pay for the first baggage. I check it on the original receipt I received by e-mail, there is ECONOMY CLASS and 1st baggage free of charge, another for a fee. So I do not understand and for two tickets I have paid 2 x 30 €."

Nevýhody: "very tight connection in VIE after a small late departure from LHR but we make the connection."

Výhody: "Short flight from Milan to Vienna. Easy check in -- which at MXP is always a plus and a relief, Crew was very friendly, attentive and focused on the passengers and their job. A smile is worth a million dollars!"
Nevýhody: "I loved it all!!"

Výhody: "Everything was fine - short flight"

Výhody: "Catering and service was superb. While linen. Course by course on China, no tray service. The food was exquisite. The wine was acceptable, mid range, with very generous pours in Riedel glassware and always the offer made of would I like anything more? The seperate coffee menu has to be experienced to be believed, basically, it's an authentic Vienna see cafe experience at 30,000 ft."
Nevýhody: "Entertainment selection was fiddly and the offerings meagre compared to the vast libraries found on other carriers, but it was sufficient. More a quibble than a gripe from me. The noise cancelling headsets were good quality noise cancelling, and comfortable. I can't wear some other airlines headsets at all and use my ear pods with an airline adapter jack."

Nevýhody: "Technical issues with website and online check-in. Boarding was poorly organized. Food could be better (e.g, breakfast muffin was terrible). Also availability and varienty of alcoholic drinks could be better. Flight was delayed and therefore my luggage didn't make it to connecting flight.."

Nevýhody: "Crew was not friendly. Attended more to German speaking passengers and were out right rude to those who spoke no German and little English"

Výhody: "Staff are pleasant and competent."

Výhody: "Crew and boarding were fine. But nothing to crow about. Just not stressful."
Nevýhody: "That was the most uncomfortable flight I have had. It was hard fora short flight, though sitting so close to another passenger, side and front was stressful. Plus, my back was killing me by the end of the short flight- and the long flight from Europe to the US was hard. It was pretty much knocking elbows with the passenger next to me when eating. And mind you- no passenger in my row as any larger than the average person. The seat recline was fine and marginally helpful in relieving back strain- except it did put you in the lap of the passenger behind you. The passenger across the aisle from me shoved the seat in front of her and told the passenger in front of her he could NOT recline. The passenger next to her (I assume her husband) joined in with the shoving. I finally felt a need to intervene and calm them down as it began to escalate- and I did want the flight to continue. Note- while I think the passengers shoving the seat were a bit rude- the crowded nature of the seating with the recline was hard, so I understand. But the person in front had a reason (and a NEED given the discomfort) to lean his seat back. The seats were simply too uncomfortable to keep them upright. I helped them find a recline for both passengers that was reasonably okay. I also tried to get my recline somewhere between comfortable for me (impossible) and reasonable in space for the person behind me, This is an airline problem. And when people wonder about the rise in passenger rage... this cramming in is it. I had to use Austrian because of a last minute need to book a flight- given the inability to relax even a little and the residual back and leg pain ... thus my ability to immediately jump into work during a busy work and travel schedule means that I will definitely not take this airline again. If you are shorter than 5' 5 and weigh about 100 lbs- this might be okay. Otherwise, expect to be a lot of rats shoved in a cage."

Výhody: "Food and entertainment"
Nevýhody: "First fight was canceled to Vienna diverted to Turkish air to flight into Turkey. In the US was diverted to Milwaukee for 2 hours after already being on a 12 hour flight. Then missing our landing time in Chicago by 5 hours."

Výhody: "The plane was comfortable and the crew was very nice."
Nevýhody: "The boarding in Budapest was not efficient. The gate was not announced until it was almost time to board. Hurry-up for me who arrived at the airport in plenty of time to avoid rushing. But I indeed had to rush because of the late gate posting."

Výhody: "All"
Nevýhody: "All"

Nevýhody: "One of the flight attendants had an attitude problem, which put a wrench in my otherwise pleasant flight."

Výhody: "The flight was on time and the crew were very friendly."

Výhody: "Boarding was on time and the crew were great. The food was quite good too."

Výhody: "best blanket any business class."

Výhody: "Very good choice of Entertainment. Crew is very kind AND helpfull.Excelent service from the begining to the End."

Nevýhody: "Comfort/ food and service could have been better"

Výhody: "This is one of the most comfortable flights that I undertook this year - I have done more than 20 flights this year."

Výhody: "Cordial staff, on time flight, and tasty meals."

Výhody: "Nice flight..friendly staff, tasty food, and on time arrivals."
Nevýhody: "I did not like vendors at the Vienna airport charging me 2 dollars U.S. for 1 Euro. When checking the exchange rates the next day it was $1.15 per Euro.. I feel taken advantage of paying $44.00 U.S. for a snack that was 22 Euros. It happened again with another vendor there..$6.00 for a 3 Euro small bottle of water."

Výhody: "Crew, tidy and clean."
Nevýhody: "Food could be more interesting."

Výhody: "Although the flight was canceled due to bas weather (fog) AA was able to accommodate hotel and meals and put un on the next available flight. Excellent customer service."
Nevýhody: "None"

Nevýhody: "legroom legroom......:("

Nevýhody: "Our first flight got canceled so we were bumped to a later flight. I spent over 20 hours in airports for this flight!"

Výhody: "All"

Výhody: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Nevýhody: "Everything was very good."

Nevýhody: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Výhody: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Výhody: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Nevýhody: "Pay attention to passengers."

Výhody: "The crew was very nice"
Nevýhody: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Výhody: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Nevýhody: "Transfer point needs upgrade."

Výhody: "Good"
Nevýhody: "Nothing"

Nevýhody: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Výhody: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Nevýhody: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Nevýhody: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Výhody: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Výhody: "Comfort was better than on the previous Dash-8. Food was OK."
Nevýhody: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Výhody: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Nevýhody: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Výhody: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Výhody: "The leg room, was surprisingly roomy"
Nevýhody: "The food and that there was no entertainment."

Výhody: "Entertainment"
Nevýhody: "Food and one bathroom out of service makes an awful flight"

Výhody: "Cabin crew were very professional."
Nevýhody: "Aircraft returned to gate due to fault and was delayed for 45 min."

Výhody: "Flight crew was fine. Food was good."
Nevýhody: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Výhody: "Friendly staff"
Nevýhody: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Výhody: "Lovely staff, good food, great movies."

Výhody: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Nevýhody: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Nevýhody: "They stole my money"

Výhody: "My bagage broke"
Nevýhody: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Výhody: "Short-hop flight, fit for purpose."

Výhody: "Thankful for coffee being served without charge. Not all airlines do that."

Nevýhody: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Výhody: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Nevýhody: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."

Nevýhody: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Výhody: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Nevýhody: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"

Výhody: "Easy airport business"

Výhody: "Flight was efficient enough and staff were friendly."
Nevýhody: "It was delayed quite a bit and more on-time updates would have been appeciated."

Výhody: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Nevýhody: "Nothing. This is filler text to meet the min. characters."

Výhody: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."

Nevýhody: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."

Výhody: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Nevýhody: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"

Nevýhody: "I slept didn't have snack offered and no entertainment"

Výhody: "crew"
Nevýhody: "food"

Výhody: "Flight was overbooked. After paying 1.7k, they put me to another flight which took me 7 hours more to arrive SFO."

Nevýhody: "My Kosher meal never made it on-board. The cabin (and the airport) were way too cold"

Výhody: "Staff was excellent. Entertainment options pretty good."
Nevýhody: "Seems very dated. Business Class felt cramped and not very luxurious."

Výhody: "Good service."
Nevýhody: "Business is EconAnthro my seats with the middle seat open."

Výhody: "Nothing really"
Nevýhody: "The Amsterdam airport is super disorganized, with rude employees great at making excuses for their incompetence. The boarding crew really struggled to organized the boarding and wouldn't really care about people's status. We had to take a bus to the airplane, and even though both plane's entrances were open, they sent everybody to the front entrance. The comfort of the plane was horrendous, with seats over 20 years old and their business class was the same as the coach, but with no one sitting in the middle (can you get any lower than this?) The flight attendant woke me up to shove a food tray that I didn't want. We had to wait over 45 minutes after the plane landing to start seeing some luggage show up on the conveyor bell. The overall flight experience make southwest look like a luxury airline. This was my first and last time flying on KLM."

Výhody: "The flight attendants were amazing. Great entertainment system."
Nevýhody: "Seats were a bit uncomfortable for long distance flight."

Nevýhody: "Tegel airport was horrible as it was very confusing. Two flights next to each other at the gates created a swarm of people. Confusing line ups at the checkout counter."

Výhody: "nothing, was a terrible experience"
Nevýhody: "Plane had engine problems, half way turned around went back to ams. I missed my ride, cost me extra money"

Výhody: "Nothing. Bulgarian Airlines is a fifth world company!"
Nevýhody: "Everything! The flight from Sofia (after flying in a plane that looked like a bus from the 80s), was late over two hours. Bulgarian airlines lied to us in Sofia that we would be rerouted on other airlines and find out our new tickets only at transfer desks in milan. There were NO transfer desks"

Nevýhody: "Flight was two hour delayed and I missed my connection"

Výhody: "Not much."
Nevýhody: "The flight was delayed with over an hour. No apologies were offered. I was not even offered a drink until I asked (and I was in business class)."

Nevýhody: "There was delay of 2 hours with any notice."

Nevýhody: "The plane smelt"

Výhody: "Great polite and pleasant crew."
Nevýhody: "Seating very tight. Knees hitting seat in front. Boarded from 2 entries. Chaotic."

Nevýhody: "I get my luggage two days later."

Výhody: "food was ok"
Nevýhody: "not polite. no leg space at all compared to other airlines and worst of all they made me put my only backpack under the seat and be uncomfortable, where most people have 2 carry-ons large size and no one told them to check the bag for free so that there will be space on the overhead compartment"

Nevýhody: "My baggage got lost two times in a row with Aeroflot. Terrible experience, bad food."

Nevýhody: "My bag did not arrive. Was not transferred from Amsterdam."

Výhody: "Quick flight, arrived just on time"
Nevýhody: "Very small space between the rows"

Výhody: "Very good price and all went smoothly and on time."
Nevýhody: "Having to walk to and from the plane and use a bus (no jetways).."

Výhody: "Nothing"

Nevýhody: "My luggage was lost."

Nevýhody: "Missed the flight and company didnt returned the money according to insurance."

Výhody: "We were just 10-15 people on the plane and everyone has its own row of seats. A nice sandwich + soft drink/wine + coffee/tea was provided quickly after take off. Then the lights were dimmed so the people could rеst for few hours till landing. Nice prompt service."
Nevýhody: "Uncomfortable weared off seats and no entertainment system."

Výhody: "The sandwich looked dry, but was actually very good."
Nevýhody: "Uncomfortable seats. They are like benches. For 2-3 hours it’s OK, but could be improved."

Nevýhody: "Flight delayed with 40 minutes Very small seats"

Výhody: "Inexpensive"
Nevýhody: "Seating was awful, did not enough room behind seat in front to use laptop when front seat was not reclined. Not enough space to recline my seat. Meal inadequate. Service poor compared to flight to Bulgaria. However I am glad I did not select Ryan air and get stranded."

Nevýhody: "Flight has delay of 50min - technical problem. I missed other my flights Bulgaria air booked a new reservation and I had to wait 6h on Berlin airport."

Výhody: "Once on board we flu fast"
Nevýhody: "The flight was delayed by over 2 hours and no information was given at all."

Nevýhody: "Flight was delayed two and half hours and then stupid excusing."

Výhody: "Horrible. Don't book with this ariline."
Nevýhody: "Although we were checked in, the flight was oversold and prior to boarding at the gate, they told us we can't board the flight. Our luggage had to be also taken off the flight and we were not given a flight till the next day. As a result we missed our connections, had to book an additional hotel last minute. Bulgaria Air had no even a customer service desk at the airport!!!!"

Výhody: "It was an excellent flight experience."
Nevýhody: "Improve the sandwich?"

Výhody: "The flight got me to my destination safely and on time"
Nevýhody: "Security and lack of snacks/drinks on the flight"

Výhody: "Got me to my destination safely and on time"

Nevýhody: "No one told me why or how long the flight would be delayed. I got at the airport at 9am for a 12:45pm flight, the plane didn't take off till 9:30pm. Air Bulgaria didn't update Barcelona Airport so everyone had to assume the flight could take off any minute and spend a long day at the gate. Avoid Bulgaria Air."

Výhody: "The crew was friendly, the plane was cool."
Nevýhody: "Nothing"

Výhody: "Everything went smoothly. They offered a complimentary snack and had an on time flight. Would fly again."
Nevýhody: "The airline didn't offer online check in from out flight from Athens to Sofia, but that seemed to be because of travel outside of the schengen zone."

Výhody: "They were on time, free drink and foot no chargebo"
Nevýhody: "No movie screen"

Nevýhody: "Overall cleanliness of the cabin was very poor."

Výhody: "We wish companies who share would advertise who they are partners with & that the other companies have your information when using their airline. We finally found the representative to Air Belin to check us in at the Frankfurt Airport to find out we will be flying with Balkan Airline at another terminal. The same thing happened on the way back. Luckily we arrived at the airport early both times to make sure we were flying. But getting information from one airline to another is hard when your booking # & flight number is different for each airline, & when you call the airline they tell you to go to the airport as they cannot help you over the phone. The flight was find but to board is another."

Nevýhody: "Crew was not sympathetic towards mom with baby. No help with stroller. Airport agent decided to add stroller as checked luggage causing confusion and distress during short connection window to next flight."

Výhody: "- on time (even earlier) - fast and convenient boarding - nice and friendly staff"

Výhody: "On time departure and arrival. Friendly service."

Výhody: "Check in was very fast and easy, crew was very nice and helpful"

Výhody: "They serve you a dandwich and water."
Nevýhody: "The boarding was a mess, because they decided to consolidate the passengers of two planes, so most of the seats were double booked and they were struggling to find seats. The flight was delayed with one hour because they were looking for lost passengers. Complete mess!"

Výhody: "The crew are friendly and professional, I was greeted and given instructions when I missed a connecting flight due to mechanical issues with the first flight. I was given new boarding ticket for the next day's flight along with vouchers for the hotel and meals. The hotel was inside the airport and had a late check out and I was able to keep my carry on luggage in the room for most of the day."
Nevýhody: "Turned the face value for the meal vouchers were way to low and was not enough to cover a very basic meal therefore I had to cover the difference."

Výhody: "Very pleasant overall"

Výhody: "It's a very small distance flight but the crew was very nice"
Nevýhody: "Don't have much choice in drink or food"

Výhody: "Service"

Výhody: "The first leg, Madrid to Vienna, was great. Check-in and flight crew were friendly. Check-in line was very long though. Took almost an hour due to some passengers adjusting the weight in their bags."
Nevýhody: "The second leg, Vienna to Sophia, was not smooth at all. I did not get a boarding pass for it when I checked in at The beginning in Madrid. At Vienna airport, no one knew where I could get the boarding pass. They sent back and forth between terminals and between airlines check in counters. Finally Austrian airlines issued the boarding pass. My bag did not arrive in Sophia. Two other passengers, who had also transferred, did not receive their luggage either."

Výhody: "the hospitality and friendliness of the crew, the professionalism of the pilot"
Nevýhody: "can't think of anything I didn't like."

Výhody: "Service"

Výhody: "Surprisingly good service. Efficient and on time. Above and beyond what you get from legacy and low cost carriers these days. Food and drinks included at no extra charge. No extra charges for checked bags. New and spotlessly clean aircraft cabin. Very friendly FAs."

Výhody: "Kind crew and plesant flight! Perfect take off and landing. Very smooth."
Nevýhody: "No vegetarian sandwich."

Nevýhody: "Old plane, uncomfortable seats, no entertainment system."

Výhody: "The crew on this Bulgaria Air flight was great. I was feeling sick on a previous flight and they noticed right away and moved me to Business Class and checked on me frequently throughout the flight to make sure I was OK. Very grateful for everything they did."
Nevýhody: "Once again at checkin at Tegel, no compassion showed by airport agents - I was accused of being drunk, no one cared if I was OK or not, just if I was a liability. In the times we live in, I guess that is to be expected. Glad my stay in Germany wasn't longer. Once again, I am convinced they are more like robots than humans."

Výhody: "Nice wine and assorted beverages (but no juices), as well as sandwich. This was a short flight, less than two hours"

Nevýhody: "There was NO WATER and NO SOAP in the bathroom - and no apology, either."