Výhody: "The onboard store."
Nevýhody: "USB ports. They were off."
Nevýhody: "Lost luggage. Took one hour waiting for my luggage in vain, and file the report of missing luggage."
Výhody: "Nothing. The airline changed the departure time for the first leg of my flight so I could not check my connection and had to cancel my flight and rebook with another airline."
Nevýhody: "Keep scheduled flight times."
Výhody: "The entertainment was ok."
Nevýhody: "The staff was rude and ignored me and the person who sat next to me drinks we ordered (just simple water and a coke). They offered a variety of meal options, yet when they got to me they said they only had a beef option so i had no other choice but when they went to the person behind me they had dif"
Nevýhody: "Flight was an hour late."
Výhody: "Everything was perfect"
Nevýhody: "They take you headphones half an hour before landing"
Výhody: "Seats we re super comfortable, better than BA or Swiss for example. Food and drink excellent, gain better than Swiss or Ba, not to say US carriers who are on a league of their own (worse). Flight arrived early."
Nevýhody: "A bit more space for placing magazines etc would be welcome"
Nevýhody: "Ibéria offers a terrible service to its customers"
Výhody: "Thw crew were amezing, with a lot of patient. The entertainment was graet. The seats were graet.7;"
Výhody: "The crew was good. Seat is ok, not very comfortable."
Výhody: "Good was decent. Didn’t need to schlep big bag of snacks."
Nevýhody: "Turbulence lasted way too long. Probably out of their control but I wondered if they could have changed altitudes."
Výhody: "Staff was very friendly"
Nevýhody: "We wanted to eat and there was no sandwiches left."
Výhody: "The pilot did an excellent job navigating through rough weather."
Nevýhody: "Boarding is a mess, too many special groups, and then the masses get in and it just becomes a zoo inside the plane. There are so many charges, flying these days is really not better than taking a local bus."
Výhody: "On time departure and arrival early by an hour."
Nevýhody: "Seats were quite uncomfortable."
Výhody: "There was nothing to like about Iberia"
Nevýhody: "I paid extra to book early so I could be assure of a seat with a view and so I could sit with my husband. Iberia charged my credit card 55.00 for the service and then, without my knowledge Iberia changed my seats and denied charging me extra. I have papers to prove my claim and will dispute the charges with my credit card company. The communication between flight attendants and passengers was horrible. Those of us who had not eaten yet (about half the plane in economy seating) watched the flight attendants bring out extra bread to all of the other economy passengers who had already received their meals, while we, who had not eaten yet, watched. My husband inquired if we were also receiving meals. He was told that everyone would eventually receive a meal. Horrible customer service, the worst ever. Later, before landing the pilot cancelled beverage and snack service because of possible weather conditions but never put the seat belt sign on until we began our decent. Nothing made any sense. It was like a crazy person was in charge. I would not trust Iberia to take me anywhere in the future."
Nevýhody: "When I purchased the ticket I was never told that there was no allowance for luggage. Usually, this flights give you @ least (1) piece of luggage for free. In this case they charged the first piece 50 dollars and the second one $200.00.- After I paid 1500 dollars for (1) plane ticket , it is unheard that there is not even one piece of luggage for free. When I booked the flight there was nothing on the site about this. This was my first and last time buying a tickets from you guys. The fact that the fare was 200 dollars cheaper than other sites, ended up costing, 300 more. Never again with you guys."
Výhody: "Very little - other than getting off"
Nevýhody: "Every detail from rude checking all the way through rudness"
Nevýhody: "Arbitrarily the British Airways agents at the gate would decide what carry-on would have to be checked as cargo. It had nothing to do with the size as they explained, just they thought the flight was too full and needed to send some carry on to cargo. We had a tight train connection to Granada and didn’t want to miss it waiting for luggage. If it would have been returned at the jetway it wouldn’t have been a problem."
Výhody: "I didn t like when a chose to fligth in Latam and thrn chance for iberia"
Výhody: "Good seat compared to other airlines"
Nevýhody: "The USB connector in my seat didn’t work"
Nevýhody: "In Chicago, again my carryon things and person were extensively searched, to the point that the explosives expert was called to examine my shoes and cell phone!! If anyone would have been trying to get away with something, they were certainly able to with the time and energy wasted on me as I was only anxious to get home to see my grandchildren!!"
Výhody: "Small, easy airport. Less picky security than some."
Nevýhody: "Older, more worn-out plane."
Výhody: "Spacious and quick."
Nevýhody: "Food was not included."
Výhody: "Very nice flight"
Nevýhody: "Salad and dressing was frozen"
Nevýhody: "Doctor recommended not to travel but no credit given."
Nevýhody: "There was no complimentary water or beverages"
Výhody: "The extra leg room in the exit row. In spite of the fact we had to pay extra for it, it was well worth it. The crew was courteous and professional. The flight was on time."
Výhody: "The senior flight attendant was responsive."
Nevýhody: "I paid for 2 tickets and 2 seats. My friend was ill but I didn't cancel her seat. I was not given the paid for aisle seat. I was given the middle seat and a last minute person was given my seat!"
Výhody: "It was short."
Nevýhody: "Staff was not attentive to customers needs."
Výhody: "Staff was friendly, bathrooms kept clean, and seats were comfortable. Entertainment was top notch."
Nevýhody: "We kept trying to order water and food from our screens but the process was complicated, long, and ultimately didn't work. The system is buggy."
Výhody: "The food and the service"
Nevýhody: "The length of the trip"
Nevýhody: "No help from kayak vayama to get additional baggage, seats"
Výhody: "I like the food and the fact that you provide us with a pillow and blanket"
Nevýhody: "Everyone who was traveling with someone was separated and the Customes right before the bus were extremely rude."
Výhody: "The friendly, professional and always willing to help and device staff. The tasty food and snacks. There was always a member of the staff visible so it was easy to get water during the 10 hour flight. Or you can go and see them into their resting area and they were willing to help."
Nevýhody: "I tried to paid for an upgrade but the ground staff wasn't very accommodating, she just said no."
Výhody: "Not a full flight so I had to seats to speak out. Flight attendants were friendly and it didn't seem like a 10+ hour flight."
Nevýhody: "I wish there was a quicker flight between LAX - Europe."
Výhody: "A short flight but could have some form of entertainment."
Výhody: "Fine for what you paid for"
Výhody: "I got a connection in Madrid to my destination, but the previous flight was delayed about 30 minutes. I got in the airport about 15 min before the gate closed. The gate that i arrived to my connection flight was around 26 min away. I have a condition on my leg and i cannot run, so i walked really fast through the airport and I was so happy to see that they were waiting for my delayed flight... which is very unusual. Thank you!!!!"
Nevýhody: "I ordered a kosher meal and did not get it. I had nothing to eat for 15 hours"
Nevýhody: "No beverage service. Flight was delayed two hours."
Výhody: "I liked their service and warm nature of the staff."
Nevýhody: "The flight was delayed one hour and 23 minutes so that affected my connection from LA to SFO. My bag couldn't reach back to SFO and I had to run to catch my flight in LA after a 12 hour flight."
Výhody: "The crew was gentle, it was the first time I traveled with Latam and I was really pleased with the experience."
Nevýhody: "I have no complaints about this trip."
Výhody: "Confirt of plane"
Nevýhody: "Delayed flight when in runway, had to return to the terminal..."
Výhody: "The team in both Rome and Madrid to went above and beyond. They were polite and empathetic to our situation, which was not Iberias fault. And they went out of their way to get us home on time. They always stayed positive. My family of 6 really appreciated. They have earned our loyalty."
Nevýhody: "At the airport (Madrid) too long to get to the Gate. Line for baggage, security and passport. It took more than two hours to get to the gate. Personnel too slow and passport check in moody day."
Výhody: "Flight run smooth and they treat us well."
Výhody: "Also very nice crew and comfortable plane"
Nevýhody: "We flew Iberia to Madrid, changed planes and continued with Iberia to Boston. While the plane and crew were great, between Madrid andBoston we were severely bitten by bugs - probably a kind of gnat. I was bitten on the face and arms and my wife was bitten on the face and neck. We are still covered. This has caused us much discomfort (including welts) well as cost to ensure these bugs did not come home with us."
Výhody: "Very professional crew."
Nevýhody: "Huge lines in Madrid airport, took almost 3 hours to get through all the lines. Took a long time for boarding to begin."
Výhody: "Loved the entertainment. Lots of choice. Food was good and the crew were very friendly"
Nevýhody: "Reduced leg room"
Nevýhody: "Leg room too small."
Výhody: "The crew with neither rude nor particularly welcoming."
Nevýhody: "When did vueling stop offering a free snack and drink. Not even a glass of water for your passengers is just plain inhospitable."
Nevýhody: "Baggage Claim in Barcelona. Waited 45 minutes before baggage arrived, that combined with flight being 30 minutes late made running to catch a connecting flight which was in a different terminal requiring a shuttle bus ride to get there."
Nevýhody: "We never got there"
Výhody: "The crew was nice."
Nevýhody: "The flight was delayed."
Nevýhody: "I was informed upon arriving that I was on "standby" for a flight I'd booked weeks in advance, and told the reason was I had not paid the surcharge to reserve a specific seat, and Vueling oversold the flight by 10%. Not cool, Vueling. Also the flight was almost an hour late taking off."
Nevýhody: "For the price it's OK, its a low budget airline."
Výhody: "Good price"
Nevýhody: "Baggage took far too long"
Výhody: "It was very busy at the couñter this morning but the staff made sure everyone got on their flights. Thank you"
Výhody: "Straight check in and boarding process. Even the flight was delayed we arrived on time"
Nevýhody: "No food offered for free. No even water offered"
Výhody: "Fast trip"
Nevýhody: "No internet"
Výhody: "First cancelled the 10:00 am flight while everybody already onboard. Then boarded us again on the same airplane two hours and 50 min later. Right in time before the 3h necessary for passengers to file a claim."
Výhody: "Good but not the delay"
Nevýhody: "The flight was delayed by 2 hours so I missed my coach from Barcelona to valencia and had to pay €34.50 for another ticket can you please try to refund me this money."
Výhody: "Nice, simple. Friendly"
Výhody: "It was easy. Very cheap. On time."
Nevýhody: "Seats are not great. But you get what you pay for."
Výhody: "Everything except luggage handling."
Nevýhody: "New luggage came off plane in pieces."
Výhody: "Key to long haul flight is keeping everyone happy without forcing them to sleep. On a westbound flight arriving at night you want to get on the target timezone asap, this flight is the FIRST that really allowed me to do that without conflicting with people who don't know how to manage jet lag. The dimmable large windows and comfortable seat make it more comfortable. A/V with 3D map, online lunch ordering, being able to see outside without the bright sun bothering anyone, all worked well. +100 I was skeptical of the a la carte food & beverage service, without any regular service, especially on a long haul flight, but it seems to be much less hassle for stewards and frees up passengers to eat when they want. the food selection was meager and overpriced though. video system worked well, fortunately I found one good one, had all the trick play (replay, captions) so, ok, given meager selection. after 12 hour, people are tired, but few were visibly annoyed or crabby."
Nevýhody: "They didn't have place to put garbage on the airplane, we tried to stuff it in the bathroom once, we just left the rest in the empty seat next to us. Spanish airports don't have good queue management, only two boarding classes, makeshift line. People crowd the gate making it seem like they'r about to get on next confusing the people who actually are next."
Nevýhody: "4 hours delayed :("
Nevýhody: "Plane boarded early. Then we sat for 45 minutes past our departure time while they did unspecified maintenance on the plane. Poorly organized and chaotic."
Výhody: "This was a standard flight.... there was nothing special about it...."
Nevýhody: "At the check in gate the man made us pay for the luggage we carried on the plane"
Nevýhody: "App info and service poor. Gate closed more than 30 mins before flight while flight was delayed according to the AP status. Would not fly with Vueling again."
Výhody: "On time, one carry on and personal item for free onboard, clean - no complaints"
Výhody: "Boarding was efficient"
Nevýhody: "Flights usually delayed Cabin crew are rude specially Lucia who was on the Vueling 08:55 flight from Bilbao to Barcelona on 21/04/2018"
Nevýhody: "Los asientos"
Výhody: "On time departure"
Výhody: "The staff were nice, and we landed which is always a bonus"
Nevýhody: "Almost missed the last aerobus because of the long delays. Long waits with boarding."
Výhody: "It was comfortable, clean and efficient."
Nevýhody: "The crew didn’t know f they had any vegan food."
Výhody: "Crew. Extra leg room on first leg."
Výhody: "The flight itself was nice."
Nevýhody: "Flight was delayed of more than five hours Actually the flight was canceled but they displayed it as delayed... running to the counter I was rescheduled to 6pm"
Nevýhody: "Extra small space. Les that normal."
Výhody: "Great cabin crew"
Nevýhody: "We were left waiting without any information regarding he delay, how long it’d be, nothing!"
Nevýhody: "My luggage was taken from me and put in inside of the plane. Your staff told me that I can collect it in Rome coming out of the plane. Instead I had to go outside and collect it despite I had connecting flight which I've missed because of this!!!"
Výhody: "Comfortable chairs, clean airplane"
Nevýhody: "Flight attendant had a bit of an attitude. Bad day, perhaps."
Výhody: "Comfort and helpful crew"
Nevýhody: "Long way from Iberia gate to Vuelling"
Výhody: "The crew was nice and polite."
Výhody: "It was affordable and the seats were comfortable enough. Can't recline, but I was only on the flight for an hour."
Nevýhody: "Baggage fee, seat fee (if you want to choose your seat), and food wasn't free."
Výhody: "Even though the flight was delayed they made up time in the air."
Nevýhody: "Seats are very close together so not good for long haul flights. Not entirely comfortable. ."
Nevýhody: "small plane delayed both ways no information as to why. Rude staff"
Nevýhody: "The people at the check in desk were not friendly"
Nevýhody: "Our luggage did not arrive with the plane, we were not informed of the situation and waited for at least one hour before a passenger was told the luggage was left behind. The luggage did arrive after 90 minutes, still no explanation from the Vueling"
Výhody: "The seats were okay"
Nevýhody: "Boarding took forever."
Výhody: "Plane was clean and adequate seating"
Nevýhody: "Plane was scheduled to leave at 8:15 and suddenly was changed and we left at 7:45. Flight attendants then forced us to check our small carry on items despite being told they were for a wedding the next day. Subsequently the bags were lost and then found four days earlier. Fortunately, we found our baggage but had to improvise for the wedding. Airport lost and found said that happens all the time with Vuelling and a baggage claim stub should just be discarded as worthless."
Nevýhody: "Not much leg room."
Nevýhody: "I don't think they verified my identity a single time."
Nevýhody: "Flights were delayed"
Výhody: "Somewhat friendly crew."
Nevýhody: "We had to pay extra to check-In our luggage only for Vueling airlines to lose my friends luggage. They did not even make us feel like they would do everything possible to find it and it ruined the rest of our trip. My friend ended having to buy everything from underwear to shoes to clothes. Not only did it take time and energy to find clothes for her but it was very costly. I've flown MANY airlines and have never had deal with lost luggage so I was expecting more from the airline to do everything possible to located it or compensate us for their mistake, especially when we had to pay an additional $50 USD to check-in our luggage (that ultimately ended up lost). I would not recommend this airline."
Výhody: "Quick, easy, cheap"
Nevýhody: "No drinks or food offered, no entertainment."