Everything was great, thank you.
Výhody: "Crew were very professional"
Nevýhody: "The seats"
Výhody: "The flight was fine"
Nevýhody: "Let me know by mail to check in before I got to the airport and save me 35 euro"
Nevýhody: "Lower the aircondition temp, it was hot in the plane during flight"
Výhody: "It was enough fast"
Nevýhody: "Too much money for nothing service."
Výhody: "The food options were amazing and the wine was very nice!"
Nevýhody: "Not having a 3+ hours take off delay"
Výhody: "We landed"
Nevýhody: "Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway"
Nevýhody: "Both flues were really delay really disappointed"
Nevýhody: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."
Nevýhody: "Application instruction on baggage hande king and que to boarding."
Výhody: "Courteous crew, polite and knowledge. Just wish they wouldn't talk so fast over the tannoy! :-)"
Nevýhody: "To find a way to enforce people to only put their baggage in the compartments above their own seats. If i choose a front-row seat, I find that other passengers have filled the compartment despite sitting nowhere near the front. Given that you pay the most money for front-row/extra leg room seats..."
Výhody: "On time without any delay"
Výhody: "The crew was very friendly and helpful."
Nevýhody: "The boarding process took far too long. We were standing at the gate for what seemed like an hour. I'm not sure exactly why we were delayed in boarding the plane. There was no explanation."
Nevýhody: "I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!"
Výhody: "Staff cheerness"
Nevýhody: "I went up to the check in desk 4 hours prior check since this was a connecting flight.I asked the employee when can I check in,she told me 1 and a half hour prior boarding,when I walked back the same person told me I have to pay 35 euros for not checking in online.I told her that I have been flying for about 20 years but I have never been charged for checking in at the airport and I also told her she should have told me when I asked her hours before.She just ignored me and gave me a shitty attitude at the Frankfurt airport.I was expecting a professional costumer service,like that I'm being used to by other airlines,but it was a total disappointment."
Výhody: "The price"
Nevýhody: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."
Nevýhody: "2 hrs late and we missed all our following connections as a result."
Výhody: "Staff was nice and felt bad for their company’s policy."
Nevýhody: "I was charged $45 US dollars to print my boarding pass!!! I’m used to only being able to check in 24 hours before my flight. I found out that I cannot print my boarding pass within 48 hours of my flight. I was monitarily RAPED and will be disputing these charges! Boo on you Wizz Air....aka f*ckwads."
Nevýhody: "You have to inform the customers, that company needs you to have a visa"
Nevýhody: "Very long queues at boating in Charleroi airport"
Nevýhody: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."
Nevýhody: "-Crew were very rude, check in crew and flight attendants -Luggage and checking in fees not advertised enough. Too many people getting their money stolen by Wizz Air. - Boarding extremely chaotic and not organized."
Výhody: "Super easy online check-in, comfortable plane, lovely crew"
Nevýhody: "Waited a bit in a long hallway waiting for the last flightload of passengers to deplane."
Nevýhody: "Altough I bought prioroty boarding, the ground handling staff did not take this into account so everybody boarded the same time."
Nevýhody: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."
Nevýhody: "There was a delay 1 hr poor service no apology"
Nevýhody: ""Wizard of Oz Airlines" I'm surprised the pilots didn't ask for another hidden fee! Please book a full fair on a major carrier instead of hidden fee fiasco at the airport. headaches before a flight. Keep in mind no wizz staff to talk to before flight or in Budapest. Private contractors from airport do all the check in process and departures."
Výhody: "cheap, on time"
Nevýhody: "no reclining chairs, no water free"
Výhody: "I'm disappointed with your service"
Nevýhody: "I'm disappointed with your service"
Nevýhody: "It was a full plane ride but they didn't seem to be boarding on time? After checking in we scanned our passports using the machines and then we were in what I thought was the boarding area so we relaxed and waited by the screens in a coffee shop. But when our flight gate was announced there was another passport control to get into those gates with a big line which threatened to delay our boarding. There wasn't enough room for everyone to put their bags in the overhead locker which meant there were even more delays and it felt a bit rushed to get off. When we arrived I was queuing down the stairs to get to the queue for passport control which took about 45-60 minutes to get through with no toilets. I was also charged 40 euros per person for not checking in and printing the boarding pass which is my fault, but the charges do seem excessive."
Výhody: "Pleasant staff and good flight"
Nevýhody: "A bit of difficulty to check bag in online after original check in ...."
Výhody: "I use Wizzair very often .flight is always good.Pilots and crew are very well experianced.so if turbulences there is still trust in flight crew .today is very misty and cloudy in London .Very good landing in these bad conditions.i want to Thank all team of the crew."
Nevýhody: "Turbulences.It is sad that wizzair charges very high cost large cabin bags (especially on holidays time is bags different price than other months.)but other companies as Easyjet and ryanair allows one big and one small bag for free on board"
Nevýhody: "Despite long delay, there were no announcements by the staff about the delay until we were already almost 40 minutes past our original departure time. No water or food was distributed to the passengers despite the delay. Delay was not wizzair's fault but there was no customer service to speak off."
Výhody: "Flight on time"
Nevýhody: "Needed to pay 50 euros for luggage. Beware that unless you have a kids suitcase you will need to pay for luggage. Also, when boarding the hostess was pushing me to show my boarding pass- it took 30 seconds but she was already trying to push me to the side and let others board. Patience and understanding would have been nice. Seats are the smallest of all the regional carriers - not my first airline choice to travel for next time."
Výhody: "I like the bubbly upbeat attitude of the flight attendants interacting excellently in English and other languages and also how they dealt with an angry passenger."
Výhody: "They charged me for not checking in 3 hrs prior and didn't really make that clear before when I purchased the ticket. Even if they did, I never seen a airline do that. It's a borderline scam. Then the flight attendant continued to swipe my card when it was declining since I had restrictions on it. In which in return had my card shut off. Never will I fly Wizz Air again."
Výhody: "All handled professionally."
Výhody: "online check in"
Výhody: "Horrible. Website won't take payment for baggage. Charge over twice as much at airport. Black list this company."
Výhody: "Great price, excellent service."
Nevýhody: "The size of the free cabin bag - too small"
Nevýhody: "on the flight back we waited in the bus for a very long time before we were taken to the plane."
Výhody: "Getting out of the plane"
Nevýhody: "The crew (starting from "Julya" at customer service) was rude. Some of the with terrible English. The size of "small carry on baggage" is RIDICULUS I tried and tried on line, but was never able to do the check in and I had to pay for that and a small luggage. Worst trip of the year."
Nevýhody: "Wizzair has a huge problem with time-management. Its very important especially you are landing in another country at late evenig and have to make a detour. Last time I missed my last train to another city because plane landed late."
Great flight. Loved being informed before take off. Very professional
Worse airline. Charged me for a check bag and didn't check it
Výhody: "Nothing. Wiorst flight ever!"
Nevýhody: "Ryan air has a paid checkin policy that we were not aware of. It was not written properly in the tickets or in any checkin prompts. Since we were traveling I couldn’t check in online. So reached the airport very early but they charged me to check in, that too a ridiculous amount of 100$. The crew was generally rude and non welcoming. The aircraft stops at the middle-of the airport in Budapest and we had to walk a very long stretch to get to the airport in the cold since the plane was not connected to a gate. For sone confusion they stopped boarding in the middle and passengers had to stand in the freezing cold , outside the aircraft , in the middle of the airport for a very long time. Hated the flight. Charges you for every single think you can think and not think off. Every passenger seemed frustrated"
Nevýhody: "Entertainment online"
Nevýhody: "Entertainment online"
Výhody: "Flying EI-DAR, this was Ryanair's sixth-oldest active aircraft at 15.3 years old. Despite this, it featured the new sky interior and was comfortable overall. Flight was quick (albeit at 10 minute late landing) and deboarding was not an issue."
Nevýhody: "I will never fly Ryanair again. They harass you by email on a regular basis to upgrade this and upgrade that. They also do it when you open their app. Terrible, terrible marketing."
Výhody: "Inexpensive, simple travel. The in-flight food was better than expected and affordable."
Nevýhody: "No complaints."
Výhody: "Friendly staff"
Nevýhody: "Being a bit late. Unusual for Ryanair"
Nevýhody: "Be careful with the bag. They didn't accept my carry on despite I paid for it, saying it was to big. When trying to pay they told me that only with EUROS. Didn't accept neither my credit cards (they accept only Europe issued CC) not USD. I couldn't retrieve money from an ATM either."
Nevýhody: "Everything,flight was delayed an hour and we just had to sit on the plane for the hour with nothing said to us"
Výhody: "The price of the ticket was cheap..."
Nevýhody: "But we paid for it with our luggage. The staff was extremely unhelpful. They sneak up on you with extra charges. Not worth it! Rather use my money for a better flight and be more comfortable. They didn't even have water on the flight that I could have without purchasing."
Nevýhody: "Uncomfortable chairs, late boarding, even then- a lot of waiting. No entertainment."
Výhody: "Flight attendant was wonderful, and extra helpful!"
Nevýhody: "The gate staff did not make it clear where and when passengers with Priority seating should stand in line."
Výhody: "We landed without dying."
Nevýhody: "To start off with there was only ONE person checking people in before the flight, so it took forever. Then the guy at check-in told us we were already supposed to have our boarding passes printed out and that he was not able to print them for us. Basically, it was a "figure it out for yourself" sort of situation. We went to another counter, not even directly associated with Ryan, and a very nice gentleman there printed our passes for us. He also seemed really confused as to why the Ryan Air employee wouldn't print them for us. Then, we weren't given a gate assignment until 20 mintues before the time we were supposed to board. How do you expect your customers to be prepared if you can't even tell them where they are supposed to go until the last minute? Then they made us board a bus to take us to the plane on the tarmac which was not a big deal. But they made us stand on the bus for 20+ mintues before they took us over to the plan. The bus was completely full, so it's not like they were waiting to load more passengers. The doors to the bus were open, so it was freezing cold (our flight was late at night) and we were forced to breath in exhaust fumes from the bus the entire time! The flight was also an hour delayed!!! I know it's a super cheap ticket, but do yourself a favor and spend a little more money to fly on an airline that actually knows what they're doing. This is my first and most definitely LAST time flying on Ryan Air. If I could give zero stars, I would."
Výhody: "it was 1 hour flight so it was really great"
Nevýhody: "The flight was delayed for over two hours, but there was no reason given and we were left waiting with no idea what was going on."
Výhody: "Price and punctually."
Nevýhody: "As mentioned being separated by the “ random computer choice of seats. We were put rows apart both with empty seats either side of us, we fly lots and only Ryanair and Jet2 do this."
Výhody: "We made it."
Nevýhody: "Boarding was very slow. Had to take a bus to the plane, not even water to drink."
Výhody: "price boarding"
Nevýhody: "flight delayd luggage delayed seating random"
Výhody: "The price and the female staff were gorgeous."
Nevýhody: "Everything from start to finish at BCN."
Nevýhody: "Was one of the worst flights I’ve ever taken. No information, no updates, no announcements until 15 minutes after flight was supposed to leave. No ground staff apart from one lady who worked for the airport who was incredibly rude and unhelpful. They loaded the Dublin flight through the same gate we were supposed to be flying from and we’re putting them on buses keeping them there 10 minutes pulling them off the buses, putting them back on the buses. It was an absolute joke. On the flight the cabin crew were slow, again no information at all. Just stood there looking useless and chatting ignoring passenger call lights. We landed in Stansted and they couldn’t open the gate as the ground staff “couldn’t find the key” keeping us on the plane for an extra 10-15 minutes with no AC. Terrible experience would never book Ryanair ever again."
Nevýhody: "Long waiting in the plane. 1 hour delay. Long line for bus to Brussels"
Nevýhody: "40 minutes delay on boarding, then waiting another 10 to disembark"
Nevýhody: "the gate change many times, no information about the flight , no answers, many problems with the cases of the people, I hate rian air."
Nevýhody: "Cramped, uncomfortable seats that do not recline. Inattentive flight attendants. Poor beverage service, like they were trains to offer nothing unless you tackled a flight attendant as she raced by. Packed transit tram to plane: priority peopleeaitedin the idling tram while everyone for the flight came down. Never again! Price or not!"
Výhody: "Good flight times and on-time flight arrivals. Helpful crew and plenty of crew passes with drinks & food."
Nevýhody: "Nothing to criticise."
Výhody: "Quick flight, friendly staff and pilot deserves credit for taking off in horrible weather conditions"
Nevýhody: "No fault of the staff but we were an hour late boarding and I missed my connecting bus"
Výhody: "On time, short flight so comfort not a big issue, basically you get what you pay for and you don't pay a lot."
Nevýhody: "two roads with Ryanair, each time delay of about one hour"
Nevýhody: "They charged me 50 € because I was unable to check in online"
Výhody: "It flew"
Nevýhody: "Delayed over an hour with no communication. Wouldn’t let us check in online and then we’re penalized $150 to check in at airport. Boarding stared and we waited on the gate for 30+ min along with all other passengers. No communication from crew. No crew or staff working gate. No gate announced until after flight departure time. Overall awful."
Výhody: "Flight was quick and easy."
Nevýhody: "Boarding process was a little slow."
Nevýhody: "Terrible customer service."
Výhody: "Captain made a safe soft landing, very timely"
Nevýhody: "Difficult to hear the flight attendant , message unclear, too loud and fast Boarding queues not well planned"
Výhody: "No panic"
Nevýhody: "Bad job with customers. Sorry."
Výhody: "The crew. And the wheelchair personnel in both Prague and Dublin were outstanding."
Nevýhody: "The one-hour, 50-minute delay. And why are both airports using stairs instead of jet bridges?"
Výhody: "Smooth ride"
Nevýhody: "Ryanair charges low prices to get you locked into their flight, then if you do not follow their rules exactly then they try to charge you money left and right: 1) Not checking in online 2) Not printing your boarding pass 3) Having too heavy of bags 4) Carry on in not the smallest possible carry on size 5) Any extras during the flight including water"
Výhody: "Liked absolutely nothing."
Nevýhody: "The staff was rude and took every opportunity to scam more money out of the passengers. I will never recommend Ryanair to anyone. Never have I been so disappointed in a travel experience. I'd rather be dragged off a United plane than ride Ryanair again."
Výhody: "Friendly Staff"
Nevýhody: "We paid for priority boarding and then we're put on a bus and told to stand. When the bus stoped everyone dashed to the entrance and we were one of the last people to get on board."
Výhody: "Flight was smooth, plane was comfortable, staff very nice"
Nevýhody: "I did not appreciate having to obsess for weeks about the luggage restrictions and whether we met them; the fact that we had to arrive with a printed boarding pass in hand. -- when you are traveling that is not easy. The flight turned out to be just fine, but I was expecting to be hit with another charge right up to the moment we got on the plane. Were we just lucky?"
Výhody: "The crew was nice. The flight was safe. Boarding was efficient."
Nevýhody: "Questionable ethics in terms of check in. You have to check in online at least two hours before or prepare to pay a fee. This is not spelled out upon purchase of ticket. When checking in, you need to print or download boarding pass or pay a fee when arriving at airport. You must pay for a checked bag before arrival to airport or (you guessed it) pay a fee. We were fortunate to avoid all fees except for the checked bag fee (a convenience fee on top of the price to check a bag). Ryanair's emails provided no link or instructions to check a bag. Also, springing all this information on us two days before travel was sketchy at best. My guess is a healthy percentage of customers use Ryanair for flights in the middle of a vacation and investigating these details are the last thing on travelers' minds. Ryanair knows exactly what they're doing revealing the info when they do."
Výhody: "They didn't lose my luggage"
Nevýhody: "I was told I could not use my pillow for take-off, landing and the majority of the in flight. I broke my neck years ago and I need the pillow for neck support especially for takeoff and landings which are always the most painful part. ( Didn't help that the pilot had rough decent and a violent touchdow on landing). I just truly am baffled as to why I was not allowed to use a pillow? We are not talking about some large bed pillow we are talking about a small pillow that takes up no room and is specifically made for flying. I tried using my water bottle as neck support but it was no luck. Flying is already painful enough and to not be allowed to use a pillow which helps to support the neck is truly agregious. I really don't know what to say on why this wasn't allowed but I hope this issue is solved with upper management so the next person with such a problem will Never have to go through this. As for I, I will never use Ryanair again. Truly disappointing."
Výhody: "Cabin crew were brilliant and dealt with all questions with ease. Well trained team and immaculate appearance."
Nevýhody: "Rough landings but not sure if that's due to aircraft model."
Nevýhody: "One guy is very rude. Even said if we have any problem with him we can stay at the airport."
Výhody: "Crew and organized operating system"
Nevýhody: "I couldnt slepp in flight"
Nevýhody: "We were kept waiting for at least 20 minutes in a closed very hot airtight bus as other passengers were late. Why we weren't allowed to board and they didn't go back for the others I don't know"