Najděte levné lety do Zakopane

Výhody: "The service and the airplane"
Nevýhody: "Nothing at all"

Výhody: "Lufthansa is great."

Výhody: "The crew was really nice"
Nevýhody: "The flight was delayed, there was no TV or any other entertainment"

Výhody: "Loved the flight. Definitely better than Swiss which is what we flew in."

Nevýhody: "Plane was old and had no in flight entertainment"

Výhody: "good flight."
Nevýhody: "Ran a timy bit late but staff was all very nice."

Nevýhody: "Late arrival in Munich, missed connection to Krakow, no rebooking and nobody cared that we, 3 people, get to our destination the same day. Spent 12 hours ( 10 am to 10 pm ) at Munich airport not knowing if and/or when we get on the plane, hoping to be on 10 pm flight, not making any connection all day long. Suggestions to fly through different city or on different airline we’re met with shrug and “ not possible “ reply. Having one Omaha Krakow Lufthansa ticket made no difference to anybody. Horrible experience specially that one of us was 80 years old. Will never fly with Lufthansa again. None of my friends will. Dreading my flight back. Kasia Bradley"

Výhody: "Everything as expected"

Výhody: "Great service as always"

Nevýhody: "Took off late."

Výhody: "Flights to/from Prague are generally late and we missed 2 connections in 1 week"
Nevýhody: "Connection. Ft from Prague was 2 hours late and there was no connection. We missed our dinner with dear friends that we rarely get to see."

Výhody: "Clean plane.."
Nevýhody: "I was very upset that from Kuwait to Frankfurt I paid in sir net but the speed was very bad . It's not fair to pay 15$ for that it's not fair. And I ask my money refund! And again they saying that speed is very good for watching YouTube and video streaming! Why Lie?? IT IS NOT FAIR!"

Výhody: "On time"

Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."

Výhody: "New plane, nice seats. Typical Lufthansa."
Nevýhody: "Strict weight limitations for carry on luggage. Go British Airways if you have large carryons. Lufthansa is militant about luggage weights."

Výhody: "service on luthansa was delightful"

Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."

Výhody: "Great food!"
Nevýhody: "No entertainment"

Výhody: "Once again Lufthansa crew is the best"

Výhody: "Friendly crew"

Výhody: "I really don't remember. I slept through the entire flight."
Nevýhody: "They boarded us from the back and the front of the plane so at one point you had people trying to pass each other in the aisles. Weird. That could've been handled better. Also, people were allowed to put their back packs in the over head so didn't leave much room for luggsge carry on. Flight attendants weren't helpful either. One just said that all carry on should be able to under the seat."

Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"

Výhody: "Flight was uneventful, which is what you want!"
Nevýhody: "Nothing"

Výhody: "They had delicious little sandwiches for breakfast, and were amazingly efficient at getting out the snacks and coffee."

Nevýhody: "I didn't like missing my flight"

Nevýhody: "They change the gate for transfer last minute"

Výhody: "I liked that it was on time"
Nevýhody: "everything was ok"

Výhody: "I liked the process this time because I didnt miss the flight (unlike last time when lufthansa workers denied us to go to the front of the line at passport checkpoint) IN PRAGUE CHECK IN PEOPLE WERE WONDERFUL!"
Nevýhody: "Nice crew"

Výhody: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Nevýhody: "Nothing"

Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"

Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."

Výhody: "Great crews, great amenities, good food. Best flights I've been on in a long time."
Nevýhody: "Economy seats are tough after 10 hours. But thats what I paid for so no issues."

Výhody: "Easy on, easy off this flight. Crew was good on this flight. Got us all on and to Frankfurt no problems"

Výhody: "Friendly crew"

Výhody: "I was travelling with small kids and I was asked t be boarded as first one. Therefore myself and kids were not required to queue"
Nevýhody: "As I was with two kids when doing checked in I was not able to have three seats next to each other. I was required to negotiate in plane with another passenger to change the seat"

Výhody: "The flight was very good."

Výhody: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Nevýhody: "Nothing"

Nevýhody: "I wanted to check 2 bags, even though you only get one free checked bag for economy international. The desk agent at check-in wouldn't check my second bag and didn't know how much the fee even was for the second bag. She was not exactly pleasant, which might have been because it was 430 in the morning but still. I just ended up carrying on two pretty big bags. The crew ended up gate checking one for me in Frankfurt which was nice. But I would have paid not to carry that dumb thing around with me through the giant Frankfurt airport. Other than the one desk woman in Prague, everything else was good."

Výhody: "Crew service was excellent. I would recommend Lufthansa to everybody."
Nevýhody: "Considering the length of flight we received o.k. refreshment."

Nevýhody: "I usually seat as much in the front as possible because that is how I like it so I can come out fast. When I wanted to go to the bathroom in the front (as I always do) the crew member told me that is only for business class. This never happen to me before. It makes not sense to cross the plane to the other side to go to the bathroom and make a queue when I know very well that there is an empty bathroom very close to me."

Nevýhody: "Cabin crew strike...all flights cancelled. Could not get through to Lufthansa by phone and no replay via email for assistance with re-booking. Website would not allow re-booking without $900 in re-booking fees."

Nevýhody: "It was cancelled!"

Výhody: "We made it safe and sound!"
Nevýhody: "An older smaller jet. Kind of rickety... but we made it."

Výhody: "Flight right on time, lunch, entertainment"
Nevýhody: "Comfort"

Výhody: "Wheel chair team!!!!"

Výhody: "The pilot was keeping us informed about the situation when it turned out that due to bad weather we were not able to land in Krakow, and instead were redirected to Katowice. His courtesy sweetened the blow."
Nevýhody: "The ground crew for the buses taking us from Katowice to the final destination (Krakow) were poorly organised. As a result it took a very long time to finally get moving."

Výhody: "Friendly front desk, staff at the gate....friendly service in board"
Nevýhody: "Na"

Výhody: "Easy to use Lufthansa,"
Nevýhody: "however since we had a cheap ticket, for some reason they would not let us check in online only at the airport. Online check in should be available for everyone no matter what kind of ticket you have."

Výhody: "Short flight, but crew was awesome and even had a quick meal service!"

Nevýhody: "Head support for 6 feet plus people on seats would be good"

Výhody: "Crew was very engaging and service was good."
Nevýhody: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Nevýhody: "The plane was very hot"

Výhody: "My seat at the window was great and the staff really friendly and courteous!"

Výhody: "Crew were great, food, entertainment, seat and everything else was great as well."

Nevýhody: "Larger meals."

Výhody: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Nevýhody: "No downsides at all"

Výhody: "The crew was very nice"
Nevýhody: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Výhody: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Výhody: "Good comfortable seat with extra leg room. Pleasant crew."

Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Výhody: "Employees were very friendly"
Nevýhody: "The seats were very small"

Výhody: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Nevýhody: "Boarding was chaotic and congested with not much information or order."

Výhody: "Friendly crew."
Nevýhody: "So many people on a 747!!"

Výhody: "Snooth and efficiënt with a KLM service"
Nevýhody: "No entertainment"

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Výhody: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Nevýhody: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Výhody: "Food was excellent, frequent and filling"
Nevýhody: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Nevýhody: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Výhody: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Výhody: "Nothing"

Nevýhody: "Bit cramped for space"

Výhody: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Nevýhody: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Nevýhody: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Nevýhody: "I don’t like the limited choice of drinks on these short KLM flights."

Výhody: "Short-hop flight, fit for purpose."

Nevýhody: "old plane, tight and uncomfortable"

Výhody: "Everything. Staff incredible."

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Výhody: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Nevýhody: "The entertainment was quite dated and didn't have new movies etc"

Výhody: "Easy airport business"

Výhody: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Nevýhody: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Výhody: "Flight attendants were friendly, but they only had limited resources to work with."
Nevýhody: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."

Výhody: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."

Výhody: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Nevýhody: "No complaints."

Nevýhody: "I missed my flight because of MU"

Výhody: "Except for my negative comment, a good flight."
Nevýhody: "I paid extra for a window seat, but due to the poor alignment of the seats with the actual windows, I actually sat next to a wall! Nol much to see out of a wall. If KLM are going to charge extra for a window seat, then they should make sure there is a window there! If the seat had actually had a window it would have been an excellent flight."

Výhody: "everything"
Nevýhody: "nothing"

Výhody: "There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe."

Výhody: "Leg room. Smiles of the cabin crew."
Nevýhody: "Not enough selection of Electronic Dance Music. Lol!"

Výhody: "Excellent crew made this flight very enjoyable. A lot of information during the flight about the route, arrival times and clear explanation of the departure delay. Very friendly and attentive."
Nevýhody: "Only 1 drinks round on a 3h flight."

Výhody: "Crew was good, boarded early and arrived a bit early."

Výhody: "Service - Crew"
Nevýhody: "Nothing"

Výhody: "Nothing really"
Nevýhody: "The Amsterdam airport is super disorganized, with rude employees great at making excuses for their incompetence. The boarding crew really struggled to organized the boarding and wouldn't really care about people's status. We had to take a bus to the airplane, and even though both plane's entrances were open, they sent everybody to the front entrance. The comfort of the plane was horrendous, with seats over 20 years old and their business class was the same as the coach, but with no one sitting in the middle (can you get any lower than this?) The flight attendant woke me up to shove a food tray that I didn't want. We had to wait over 45 minutes after the plane landing to start seeing some luggage show up on the conveyor bell. The overall flight experience make southwest look like a luxury airline. This was my first and last time flying on KLM."

Výhody: "on time great crew"
Nevýhody: "small seats with very limited foot room"

Výhody: "On schedule. Great crew."
Nevýhody: "Limited foot space small seat."

Výhody: "We love flying with KLM as their flight staff are such a lovely bunch :-) Always ready to support. Actually they are proactive and will check in advance for your needs. Thumbs up guys! Keep up with the professional level."
Nevýhody: "What I didn't like was that the monitor at my seat as it was broken. So for 12 hours I had not a chance to watch a movie or anything :-("

Výhody: "I fly AMS to MAN regularly for work. There are a number of providers, but KLM far exceed the experience offered by low cost airlines, often for the same price even at short notice. You get a drink and snack; and at no annoying sales announcements. Miles club membership is free, even if you don't fly regularly well worth it as it halves the cost of cost of checked baggage. Peaceful airline with no hidden costs during booking."

Výhody: "Nothing !! Such a bullshit flight ever !!!"
Nevýhody: "No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!"

Výhody: "Crew was ok and servicial"
Nevýhody: "Food and reception at door of boarding"

Výhody: "Crew was very friendly and seat in KQ is super comfortable in Business."

Výhody: "Great crew and prompt boarding."
Nevýhody: "Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space."

Výhody: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."

Nevýhody: "There was no entertainment and the food could be better"

Výhody: "The cue lines per zone are a brilliant idea!"
Nevýhody: "An explanation to passengers as to why there was a backup between the gate and the plane."

Nevýhody: "Great experience"

Výhody: "Plane was new, and seatback screen responsive and functional."
Nevýhody: "Economy seats not very comfortable, very tightly packed together"

Výhody: "Over all pretty good for price."

Výhody: "Just a routine flight but done with perfect execution."
Nevýhody: "Nothing."

Výhody: "Great service"

Výhody: "Friendly crew, good meal and entertainment"
Nevýhody: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."

Nevýhody: "Tiny uncomfortable seats."

Výhody: "The food, beverages and choices of movies, entertainment There was a medical emergency that caused the flight to land in Canada. This was handled very professionally - I hope the passenger ended up getting the care needed and is doing well."

Nevýhody: "Flight was delayed by 1h30min, so we arrived very late"

Výhody: "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"
Nevýhody: "Nothing to like"

Výhody: "Very good male crew member. Pilot genuinely apologetic for the delay."
Nevýhody: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."

Výhody: "I like fly attendant who served us meal"
Nevýhody: "I didn’t like that space between each seat is small"

Výhody: "Crew was very nice and the plane was clean and comfortable"
Nevýhody: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"

Výhody: "The crew were nice."
Nevýhody: "The boarding process was horrible and it involved climbing down steep stairs from the air tunnel to the tarmac to board a bus that took us to a far distance where the plane was parked. Had to new walk in the sweltering heat to the plane can climb up steep stairs in the heat! We were now kept in the plane for another hour with no aircondotion. It was boiling hot in there. We had to use the safety manuals to fan ourselves. We eventually left late and got to Lagos one and half hours we were meant to get there. Lastly not all the luggage arrived. Two days into my arrival and I am yet to get all my luggage. It was truly a horrible experience which was echoed by fellow passengers."

Výhody: "Food and service was good and price was acceptable"
Nevýhody: "Very long route"

Výhody: "It was ok fligh"
Nevýhody: "Food was not so good"

Výhody: "The friendliness and courtesy of the staff."
Nevýhody: "One piece of my luggage was left behind in Paris."

Výhody: "Free snack and drinks. Good service."

Výhody: "nothing"
Nevýhody: "very old planes we waited 1 hour to drop our bags as their belt had an issue we had to pay extra 70 pounds to reserve a baby cot on the plane"

Nevýhody: "Not checking my carry on weight at check in then letting me walk all the way to security to then check my bag and tell me to go back to check in then the counter is closed and they tell me it's too late and that I need to get ride of my things so that my bag is under weight and barely making the flight"

Nevýhody: "The air France flight was overbooked and we had been in standby until the last minute"

Výhody: "No delays, service with a smile"
Nevýhody: "Nothing to report."

Výhody: "All crew I interacted with was great, friendly, and helpful."
Nevýhody: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."

Výhody: "Nothing..worst experience ever. Simply apologising for delayed doesn't help"
Nevýhody: "Flight into and out of indiapolis was delayed by 2 hours. Missed my connection flight to LHR because of the delay. never had such a flying experience. Flight was operated by Delta. I won't be flying them again."

Výhody: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"

Výhody: "Efficient check-in."
Nevýhody: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."

Nevýhody: "The food is awful The entertainment, i.e. movie selection, is not very good and doesn't change very much. The seats are not comfortable and my chair did not recline."

Výhody: "A short flight but attendants served us a snack and water with a smile."
Nevýhody: "No business class"

Výhody: "Best flight I've ever flown. Blankets and pillows provided with many options for movies."

Výhody: "Crew are efficient and friendly."
Nevýhody: "Very small plane."

Výhody: "cookies were great"
Nevýhody: "we paid for two seats together (one aisle and one middle) an exit row with extra legroom from paris to LA. but when we got to Prague they had one of us in the middle seat in the exit row and the other in a completely different part of the plane, also a middle row. The folks in Prague couldn't fix this, they moved one ticket to a different exit row, not together, different part of the plane. In Paris, but ONLY after I located my receipt on my phone, they moved us to the seats we had paid for."

Výhody: "Not much"
Nevýhody: "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler."

Výhody: "Boarding efficient, Air France flight to Paris was brief and pleasant."
Nevýhody: "Seat a bit uncomfortable"

Výhody: "The food was one of the plane food I've had in a long time although the jamaican veggies weren't great .. The movies and choice of entertainment was amazing"

Výhody: "Our flight from Prague to Paris was on time, very comfortable and inexpensive. Crew members were friendly and helpful."

Nevýhody: "Did not inform me of the shut down of Nice airport that Monday night July 25 from 11:30 to 4:00. I was stranded in nice. I planned to take a taxi to have it take me around a nice at night to see the city. But lost that opportunity.. Then the next morning before boarding I got inquired by French police asking why did I stay in Nice over night. My suitcase locks was cut open and a special silver plated cup,handle,was broken in my suitcase."

Nevýhody: "My luggage was not placed in the plane therefore leaving me without luggage."

Výhody: "Proffesional and courteous"
Nevýhody: "I was quite satisfied"

Výhody: "Decent food, polite crew. All you can ask for such a short flight."
Nevýhody: "No entertainment, but for such a short flight that's not such a problem. Seat pitch is a bit tight."

Výhody: "Ok product overall. Friendly crew."
Nevýhody: "1. Dated plane and entertainment system. 2. Flight attendants could have come around with drinks more often. 3. Had to board via a 10 minute bus ride."

Výhody: "flight attendant was professional"
Nevýhody: "he flight was delayed for over 3 hours On top of the delay we were on the runway for over 2 hours Our luggage was not delivered after 2 entire days. After receiving our first two bags, the third bag is not not delivered (3 days without our clothes. This is the bag we paid an additional 100.00 for. On the trip over, the entire row of seats did not have the monitors working and the light could not be turned off (bright error screen on the entire 7 hour flight. After being stuck in New York (reasons beyond Delta's control so we are understanding of that) however the Delta airport crew (3 different sources, continued to give us the wrong information resulting in us staying in the airport an additional 2 hours after everyone else had left. Finally went to a 4th person who was able to resolve the issue within 5 minutes. This was the worst flight experience in my entire 50 years on earth. The level of incompetence with some of the Delta airport staff is beyond excusable. Even after our issue was resolved, the worse two of the lot were still giving out wrong information to passengers telling them there were no hotels in ALL OF NEW YORK and they would have to stay in the airport."

Nevýhody: "The food was not good"

Výhody: "As usual, great staff, no delay, comfortable seats. We were offered champagne, wine, liquor with our delicious meal and given a choice of 2 entrees. A complimentary pillow, blanket and headphone are given and all that in economy class!"

Nevýhody: "deley"

Výhody: "I had no issues at all. Checkin was easy and friendly. I had payed for my checked bag online. Boarding was simple and LOT held the flight about 5 minutes so that some connecting passengers could make it. Service onboard was friendly and efficient."
Nevýhody: "Honestly, everything was just fine. Security at Warsaw is a disaster and a nightmare so give yourself a good amount of time. It took 30+ minutes for me to clear and there were only 8 people ahead of me."

Výhody: "Yes"
Nevýhody: "Seat layout"

Výhody: "The crew was friendly"
Nevýhody: "Better quality of food"

Výhody: "The staff was amazing"

Výhody: "due to the weather flight was delayed, crew handled it extremely well"

Nevýhody: "The LOT ticket counter personnel is in need of some serious professional etiquette re-training. Always displeased expressions on their faces. Hence why alot of their own people opt for other airlines when booking."

Výhody: "Good connection experience."
Nevýhody: "Waiting/standing on the bus for the one last guy."

Výhody: "It had some interesting movies and food could been great if given two meals. Was able to get more candies and drinks."
Nevýhody: "Only one meal to get and could been more variety of movies like in Spanish and Russian and Polish. More music to listen to."

Nevýhody: "Limited leg room and cramped quarters when person in front of you leans back."

Výhody: "The crew were very nice."
Nevýhody: "I was unable to prepay my baggage fee online. I sent email to customer service about this on Tuesday Sept. 4, and never received a response, except fora machine generated message saying that because of high volume of questions there might be a delay in replying. There really is no excuse for such a user-unfriendly website."

Výhody: "The airplane is 737 dream liner Bombardier and is well ventilated and operated smoothly. Looks very new. Flight staff are excellent."
Nevýhody: "The layout of the airport is not conducive to walking around before boarding. Could not use the airport lounge as a result."

Výhody: "It took me to Warsaw"
Nevýhody: "Very small, uncomfortable plane. Late."

Výhody: "Very friendly crew member."
Nevýhody: "If you book a afternoon flight with LOT, you should be aware your plan will mostly arrive late"

Výhody: "I liked the plane, smooth landing."
Nevýhody: "They lost my daughter’s luggage!Not good since we will only be in Krakow for 4 days!"

Výhody: "Poor boarding processs"

Výhody: "Everything was well organized and orderly, though the staff were not too cheerful or friendly. Even though it was a short 1 hour flight I saw flight attendants giving crayons and papers to the kids and everyone was offered a small chocolate cookie, a tiny packet of sour gummies, and a cup of water for free which I didn't expect. The plane was very small but clean and I was fairly comfortable in my seat for the short flight. There was a magazine in the seat pocket in English and Polish. Mostly I liked the cheap ticket price and that it was an on time flight."
Nevýhody: "When we landed we went down 5 steps to the ground outside and got in a bus to go in the terminal. The plane was so small that there is very little space for carry on bags so that was a problem for some people, and as we entered the plane I noticed that the ceiling of the aisle is so low that my husband could touch his head on it if he went on his toes a bit (he's 6'4") It was odd to me that they had my husband and I assigned to seats an aisle apart, but a kind stranger agreed to change places. Lastly, the carry on baggage weight allowance is very low and they weighed our bags and we had to pay 24 dollars each for our overweight carry on roller bags which were then checked."

Výhody: "Good food and service."
Nevýhody: "Tv is very difficult to see at that distance. Poor choices of films."

Výhody: "The entire cabin crew was excellent. Service fabulous. Requested vegetarian meal. It was supurb. Very unusual for flight from. Eastern European countries They exceeded my expectations . Thank you"
Nevýhody: "Boarding from. EWR WAS lousy. Flight going to Warsaw was delayed to start with . They did not announced . Only shown on screen. They have to definitely announce to the passengers THEY WILL BOARD AS PER GROUP NO. . NEED NOT MAKE A BIG LINE JUST RELAX ON THE CHAIR . PEOPLE ARE TIRED OF STANDING in the line for a long time May be they need to have more group Nos to easy facilitate boarding . This is only a suggestion. If they want to improve customer experience and travel again with them"

Výhody: "Very caring flight attendants, awesome service."
Nevýhody: "Took too long to get our luggage."

Výhody: "Great crew, new plane, good business class seats,"
Nevýhody: "Messed up security clearance arrangement. Total confusion about secondary clearance requirement, only informed at boarding at gate that a lot of travelers needed secondary clearance. No objections to secondary clearance, but procedure a joke. Machine was half way down the terminal. Half hour wait, and you could have left your carry on with somebody else, get cleared by machine, pick up your bag again and get on board."

Nevýhody: "On a way to Poland from New York we were waiting two hours in airport with no information. Then we were sitting in airplane 50 minutes more. It was delay 2hours and 50 min."

Výhody: "On time, smooth flight"
Nevýhody: "Boarding chaotic. Switched gates (m5 on boarding pass, actually m4. Shoud have announced or left a note."

Výhody: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Nevýhody: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them"

Výhody: "Nothing."
Nevýhody: "I travel internationally regularly on business. Lot Airlines was hands down the worst airline I have ever flown with. They charged me twice for the same exact tickets and then would not refund me the entire fare. The deducted $300 to process back the credit. Personnel, at both the airport and in flight, were curt, uncommodating and lacked customer service. On my return flight from Warsaw there was a large, disruptive group with a number of unruly children & airline staff did nothing to address the children running across seats, screaming and wreaking havoc for over 8 hours. Passengers could not sleep & the noise was unbearable."

Výhody: "From check-in to boarding went as smooth as possible. 5 star service."

Nevýhody: "the comment for the AMS -WAW flight segment applies here as well."

Výhody: "Great cabin crew, everything on time, love 787 Dreamliner on long flights. Good food"
Nevýhody: "Slow and hectic boarding in Warsaw"

Výhody: "Flight was on time, the crew was very pleasant. No complaints"

Výhody: "You didn't confirm You sent me a message something was wrong with my reservation!! I purchased new ticket!!"

Výhody: "The gates were close."
Nevýhody: "They loaded us on the bus, then parked us in front of the plane for what seemed like 10 minutes. May have been more/less, but standing there in that stuffy bus made it feel worse than it was. Departure flight was delayed, so my 50 minute layover may have contributed to my bag not being transferred, and lost."

Výhody: "I got to Warsaw safely."
Nevýhody: "The flight was delayed 3 hours."

Výhody: "On time"
Nevýhody: "Baggage charge and hot plane"

Výhody: "The actual flight was fine. The food was decent. The entertainment selection was good. The flight attendants were pleasant. We got plenty to eat and drink."
Nevýhody: "We found out in Poland that my wife was missing an eTA number necessary for her to fly into Canada. With our previous flight delayed, the application did not process in time, and we missed our connecting flight. As a result, we were stuck in Poland for 24 hours, leading to lost sleep, added expense, and much frustration. Customer service in Poland was helpful but extremely slow. Many customers needed help and it took about an hour for each customer. We waited in line for hours. We were not charged for a new flight, but we did spend 10 exhausting hours in the airport before we had everything resolved and were able to leave and get a few hours of sleep."

Výhody: "I like everything food and the chaires very comfortable thanks"
Nevýhody: "Nothing to complain Everithing is excellent easy flight Thankyou"

Výhody: "Comfortable and no fuss"
Nevýhody: "We boarded about 10 minutes late"

Výhody: "N/a"
Nevýhody: "N:a"

Výhody: "I liked every thing the crew was exelent"
Nevýhody: "Dislike to crowded"

Výhody: "free snacks and water, friendly staff and good flight"

Výhody: "lots of legroom on this flight"

Výhody: "Nothing much"
Nevýhody: "The aircraft was very small with exposed wings and it was very noisy"

Nevýhody: "When I arrived in Poland to catch the second leg of my flight they tried to bump me from the flight stating that it was overbooked and I had not checked in. Well imagine my shock because I had CHECKED IN when I arrived to the airport in Split for my first flight on this airline. My bag was checked all the way through to New York so there was no indication that they had not confirmed me on the flight. I plan to follow up with the airline as needless to say I had a horrible experience fighting with them to get on my flight that I paid $700 for one way. Unacceptable."

Výhody: "Everything was great, except the food which was a bit weird."

Výhody: "The plane loaded on time and left on time. The flight was quite smooth. Best of all, the flight attendants gave out Prince Polo chocolate bars, the best candy in the world."
Nevýhody: "The plane did lack a photo of John Paul II, though he was featured extensively in the airline magazine. Further, there wasn't much in the way of traditional Polish music playing during the boarding process. These aren't huge problems, though. Still a great experience."

Nevýhody: "Didn't make it, because of delay flight from Chicago"

Výhody: "I liked the foot rests!! I liked the way the seats reclined and the new tinted glass allowing one to still see out. I liked the individual TV monitors. The staff was friendly and helpful. It was a good experience! I would surely fly LOT again."

Nevýhody: "The airline charged me 3x the price of one ticket for my suitcase!"

Nevýhody: "The plane was still in Warsaw (didn't make it to Prague) but we weren't told the flight was cancled or even delayed until after we were supposed to board the rebooking took forever so long that one in our group was put on an earlier flight than other because his plane left by the time we could have been rebooked."

Nevýhody: "when online checking I've chosen a seat at emergency exit and at the airport I get boarding pass for that seat. when boarding they reject my boarding pass and gave me new seat at the end of plane. strange thing was that the seat was empty anyway. i'm frequent traveler - miles and more. for the future i will avoid LOT if i have other option even if it will be more expensive. when you are not in business class they treat you like you should be happy they allow you travel with them."

Výhody: "The flight never happened.. It was canceled a day before.. I got another one three days later..."

Nevýhody: "Flight delays is a constant problem with this company"

Nevýhody: "The bags took over 45 minutes to be delivered"

Výhody: "Nothing"
Nevýhody: "Terrible. Long delays caused me to miss connecting flight and a wedding. Lufthansa decided 12 hours of my day and the missed ceremony was worth a 5 euro voucher... Never flying german again."

Nevýhody: "I was not aware of the requirements of the Schengen Agreement and my passport was expiring in a couple of months. I was not able to get on this flight even though my final destination did not have the passport restrictions of the Schengen Agreement. When I booked the flight, I was not made aware of these requirements before my flight."

Výhody: "Everything worked out great. Shout out to the Washington Dulles airport for the quickest custom check of my life!"
Nevýhody: "Once in Houston took 30minutes to the luggage to be delivered"

Nevýhody: "Seat and cabin temperature was very uncomfortable."

Výhody: "Everything apart from the punctuality"
Nevýhody: "Delayed by an hour"

Výhody: "Excellent crew, ALL OF THEM! smiling and super helpful and they seemed to enjoy their job. Super clean restrooms (again, I was the first one in there - by chance)."
Nevýhody: "I travelled economy. Somehow it felt quite crammed. I felt that there were too many announcements, in all 3 languages, it got frustrating, as it stops all onboard entertainment. Duty Free selection rather frugal."

Výhody: "One positive point. The boarding went well. The flight took off before schedule and arrived ahead of schedule."
Nevýhody: "Cramped seating. Flight attendants hardly seen (they are busy trying to sell stuff). Not a glass of water, if you get thirsty it's 3 euros for a small bottle. You get what you pay for..."

Výhody: "Everything about the flight."
Nevýhody: "Nothing."

Výhody: "We loved the movie."

Výhody: "Fair amount on the seating room. Polite staff helpful, on time. good value for money"
Nevýhody: "Plane seem a bit old lights would flicker randomly."

Výhody: "Everything"

Nevýhody: "Food was bad. Crew was distracted gossiping. They skipped rows during meal times as they were distracted. The seats are the most uncomfortable airline seats I've ever sat in."

Nevýhody: "It was late both going to Prague and coming back. Then on this flight the stewardess tried to tell me that I could not put my bag on the bin on top of my head - she was reserving it for other passengers! Then she realized that her comment might sound racist (so she apologized), then she told me that I could not put my small bag under the chair. Finally I told her that she is certainly looking for a way to get me off the flight to which she answered "I can certainly find something!!!" Cultural sensitivity is needed with these stewardesses who are racist like I don't understand and I was certainly polite!"

Výhody: "NOTHING"
Nevýhody: "We had to wait 1 hour inside the airplane because there was fog in Lisbon. Flight took 2.5 hours and the Fog cleared long before we landed so there was no need to wait 1 hour in the airplane where we had NO leg space at all. As compensation they could at leased given us coffee for free and not have to buy for a bloody expensive high price."

Výhody: "Good leg space and went on time."
Nevýhody: "Cup of coffee would be nice but this you need to buy and this is STUPID Expensive"

Výhody: "The seats had more leg room that similar sized planes on other airlines."
Nevýhody: "It is ridiculous that an airline does not include soft drinks and water free while on the plane. The flight was also delayed with no clarifying information from airline employees. The information board said boarding for 20 minutes before they unlocked the doors and started boarding."

Nevýhody: "Delayed biarding then sat on tarmac for ages."

Výhody: "Long flights are never fun It helped that the crew was helpful and pleasant Food was ok but there could have been more offered It was an 8 hour flight and there was one meal an hour after take off and then just a very small snack and drink an hour before Not enough water was offered throughout the flight"

Výhody: "I had an aisle seat."
Nevýhody: "No entertainment provided, except for the option to connect to their wi-fi. However, if you didn't have a wi-fi capable device, you were screwed. The food was disgusting - the worst I have ever experienced on a flight."

Výhody: "They had a funny safety video"
Nevýhody: "The flight was delayed by an hour. Not only did this mean that I didn't have a chance to rest in Hamburg, it also meant that I had to sprint to get my connecting flight which was on the other side of a huge U shaped airport."

Nevýhody: "Flight was late and I almost missed my connection in Brussels"

Výhody: "Nice equip and staff, comfortable and on-time"
Nevýhody: "Veg meal requested but not processed."

Výhody: "Nice equip and staff, comfortable and on-time"
Nevýhody: "Veg meal requested but not processed."

Výhody: "On time boarding and the flight was in less time than expected."
Nevýhody: "No leg room, my tray table was broken"

Nevýhody: "There was a very long wait checking in and boarding and there was no kosher food available on the flight."

Výhody: "The crew was excellent. Flights were uneventful. Enjoyed the ability to watch a movie on the little TV that each seat had. Made the long flight feel much quicker."
Nevýhody: "On my flight from Dulles to Brussels, the seat cushion was pretty much worn out. Felt like I was sitting on concrete. My butt was pretty sore after the flight. Flight back was totally fine. But it was a small inconvenience. Everything else was great."

Výhody: "Good seats."
Nevýhody: "No infotainment screen."

Nevýhody: "Boarding was in crammed area in between easyjet flights. In brussels they parked at the international gates and then an overfull bus took us to the arrivals. Is brussels airlines training fast to become part of euro wings?"

Výhody: "Nothing. Wanted it to be over already"
Nevýhody: "Thw flight attendents gave a really bad service. They forgot to bring me food. The plain was really small and crowded... There was a lot of noise."

Výhody: "Flight was on-time"
Nevýhody: "Cabin's temperature was too warm. Breakfast was just a cheap muffin and orange juice..."

Výhody: "Great food and nice crew. They had good tv shows."
Nevýhody: "I don't have anything to complain about."

Výhody: "Crew was great"
Nevýhody: "Still don't know where my luggage was so this is an issue for me on all legs of flight"

Nevýhody: "Never flew it; had to transfer to Lufthansa flights."

Nevýhody: "The flight was canceled. I found out the day before my departure - the airlines didn't even contact me to let me know - and I never got reimbursed for the canceled flight. I had to purchase a $1500 new ticket to get back home in time. I wrote to the Brussels Airlines and they never addressed these complains."

Výhody: "Zaventem airport remains too difficult , which really makes the trip less enjoyable."

Výhody: "Very old planes No entertainment Very nice stewardess"

Výhody: "Since this flight it not all that long it went well overall. The crew seemed good working together and were very organized and professional."
Nevýhody: "airline seats will never be comfortable so that is always my biggest complaint."

Výhody: "I pay for my sandwich and they refused to warm it up!!! Food disgusting ! Uncomfortable flight!!Nothing!!!!!! Seats are uncomfortable ! No space for leg"
Nevýhody: "I pay for my sandwich and they refused to warm it up!!! Food disgusting ! Uncomfortable flight!!"

Výhody: "Price"
Nevýhody: "Food"

Výhody: "Overall plesant."
Nevýhody: "No snack not even a peanut."

Výhody: "Flight was canceled and I believe it was canceled before I got on the flight in New York. They should have told me that the second leg was canceled. I suspect they knew that because I was not issued a boarding pass for the second leg when I checked in at New York."

Nevýhody: "it was very confusing that kayak keep changing my flights (and the depature time of my first flight). i ended up needing to go out of custom to get my connection tickets at toronto and missing my flight."

Nevýhody: "Dear kayak, you do want us to rate "the experience" of the terror attack right before our boarding? Of course everything is automated. But is it that hard to stop your "rate your trip" requests for those who went through all that horror? What about those who lost their people there - I can bet they are happy to respond to your "ratings"..."

Nevýhody: "None told me that this flight is low budget. Food and all drinks only for money. It was very bad for part of transatlantic flight."

Výhody: "The crew was amazing. Best flight attendents I have ever seen"

Nevýhody: "Airline lost 2 of 4 bags with no offer of compensation or help."

Nevýhody: "No food, no drink, no newspapers"

Nevýhody: "No food, no drink, no newspapers"