Najděte levné letenky Praha – Moskva-Šeremeťjevo

Výhody: "Terrific hot breakfast in bus. class"
Nevýhody: "Window did not darken like the others."

Výhody: "Services is good ."
Nevýhody: "Food can be better"

Nevýhody: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."

Výhody: "Fast boarding"
Nevýhody: "Slow in refuelling, got us delayed for 40-"

Výhody: "Great crew."
Nevýhody: "Ran out of business class meal. Substituted a Econ class."

Výhody: "Friendly crew, upgraded seat was worthwhile"
Nevýhody: "More snacks in between meals,"

Výhody: "The seat was a little uncomfortable but the crew were amazing."

Výhody: "Crew was friendly"
Nevýhody: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Nevýhody: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Výhody: "The flight crew was so friendly and the food was really good."

Výhody: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Nevýhody: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Výhody: "The crew were really helpful with people who had tight connections because of the delayed flight"
Nevýhody: "I wish they had WiFi"

Nevýhody: "lost baggage"

Výhody: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Nevýhody: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Nevýhody: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Nevýhody: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Výhody: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Nevýhody: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Výhody: "Friendly crew."
Nevýhody: "So many people on a 747!!"

Výhody: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Výhody: "Good flight, arriving well on time."

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Výhody: "Arrived early!"
Nevýhody: "Boarding seemed disorganized."

Nevýhody: "Flight departed 35 minutes late"

Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Nevýhody: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Výhody: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Nevýhody: "Flight departing late."

Výhody: "Boarding was quick, Flight on time....just a regular service and plane"
Nevýhody: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Výhody: "Good information and helpfil boarding."
Nevýhody: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Výhody: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Nevýhody: "Nothing"

Nevýhody: "Amesterdam airport employee was really rude"

Výhody: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Nevýhody: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Výhody: "My bagage broke"
Nevýhody: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Výhody: "Service impeccable!"
Nevýhody: "They have one line of executive class after the kitchen and toilet, is very noisy."

Výhody: "Everything"
Nevýhody: "Nothing"

Výhody: "Easy boarding, plenty of room"

Výhody: "Great food"
Nevýhody: "Sears we're toooo small"

Výhody: "The crew service is impeccable. Ground services very friendly and professional."
Nevýhody: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."

Výhody: "Eveything is well arranged"
Nevýhody: "Nothing"

Výhody: "great choice of entertainment content, friendly crew"

Nevýhody: "Long stop over at Schiphol. Too Long!!!!"

Nevýhody: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Výhody: "Easy airport business"

Výhody: "Good and plenty of food available."
Nevýhody: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."

Nevýhody: "Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM"

Výhody: "leg room economy compared to KLM"
Nevýhody: "full flight, no upgrade possible"

Výhody: "Passengers are not polite."

Výhody: "My 18 year old son was the one who traveled and it was his first time on this airline - he was very satisfied with the trip."

Výhody: "Na"
Nevýhody: "Na"

Nevýhody: "My baggage didnt come."

Výhody: "Helpful person to check us in (though online check in didn't work)."

Nevýhody: "Was forced to check in my carry on and it did not arrive with my other luggage. I’m still waiting for it."

Výhody: "Na"
Nevýhody: "Na"

Nevýhody: "My luggage got lost. Meals very hardly not tasty."

Výhody: "Vegetarian options"
Nevýhody: "Wi-fi"

Výhody: "Вежливый персонал, комфортный самолёт, много места и очень нравится, что на таком коротком перелёте предполагается чай/кофе с бутербродом или другой сытной закуской"
Nevýhody: "Все отлично"

Výhody: "The person at the check in counter was pleasant."
Nevýhody: "Pretty much everything else."

Výhody: "One of the crew member was very nice. I had not ordered the veg meal but he managed to find some vegetarian items for me for both meals. Very polite guy"
Nevýhody: "It was very hot on the aircraft. Lot of passengers has to resort to using safety instruction card as waving fan."

Nevýhody: "Ficixiaoeoe"

Výhody: "On time departure"
Nevýhody: "Language barrier"

Nevýhody: "Very rude staff checking in the bags. My bag got lost, so here I am in Romania, on vacation without any clothes and toiletries."

Nevýhody: "Delay of 4 hours in Moscow"

Nevýhody: "My tough plastic carry-on didnt fit into their newly applied strict rules and had to checked in. Arrived Broken into pieces:("

Nevýhody: "I didn’t fly because i try to cancel my ticket but vayama give me hard time. They sad we canceled your ticket but they didn’t after that i try to get new date, they sad you lost your ticket. I newer ever booking kayak and vayama again. Thank you for i lost $700"

Výhody: "Legroom"
Nevýhody: "Sandwich was unappealing"

Nevýhody: "No wifi even thought it says there is"

Výhody: "There was a change in the schedule and I received an update. The airline Aeroflot did a good job"
Nevýhody: "nothing"

Nevýhody: "Every thing was perfect !!!!!!!!!!!!!!!!!!!!!!!!!!!!"

Výhody: "...."

Výhody: "Nice, clean, in time"

Nevýhody: "45 min delay"

Výhody: "Always on time"

Nevýhody: "i didnt get my kosher meal"

Nevýhody: "Bag did not make it, now I am stuck sitting at my hotel waiting for it to arrive, they have not called or emailed with any updates and I am wasting get my vacation waiting."

Výhody: "Allways late, the air port in Moscow is terrible and the staff is rude and not helpfull."
Nevýhody: "Air port staff, orgenization, delays and uncertainty"

Nevýhody: "no information was voluntarily provided. we had to continuously ask. missed my connection!"

Výhody: "The flight attendants were nice and accommodating."
Nevýhody: "A ham sandwich as the only option for the snack doesn't work for me, as I am a vegetarian, but I understand it's a short flight and so it isn't a huge deal."

Výhody: "Food and friendliness"

Výhody: "Excellent entertainment system. Very new planes. Good food (for airline food). Very efficient staff (not warm and fuzzy, and definitely not a comedy team, but efficient and friendly). Loved the view from the front camera that I could get through the entertainment system. Wonderful selection of entertainment options. No bull* about charging people for the headphones or the movies. And everyone got a pillow, a blanket, slippers and a sleep mask. Lovely!"
Nevýhody: "Well, I wasn't too fond of having to sit on the runway at Dulles for three hours while the thunderstorms raged. But taking off wouldn't have been a viable option. :) Actually, it wasn't that long for the thunderstorms, but something very heavy fell on the top of the plane while we were waiting. Maybe a bowling ball? I was torn between wanting to get off the ground, and being terrified that they would take off without checking out whatever the heck that sound was. Apparently, they did check it out. We pulled over to a maintenance spot and sat there for a while before we took off. If there was anything I didn't like about the flight, it was that there was no announcement about what had happened and what they were doing about it. But I'm nosey."

Výhody: "We had to race to our New York connection in Moscow. Not like."

Výhody: "I did like everything, but last year they let us to have 2 luggage's for free, this year it was only 1. That's the main thing we did love on Aeroflot."
Nevýhody: "My friends mother was flying with us, she did not received her luggage"

Nevýhody: "I didn't have a TV SCREEN in front of my seat 17D so I could not watch any movie or see anything on it"

Výhody: "Exselent servis !!thank you !!"

Nevýhody: "There is no reason to wake my small sister, if I've asked not to do so."

Výhody: "Great job"

Výhody: "best service"

Nevýhody: "As always they lost my request for a vegeterian meal"

Nevýhody: "No intertament"

Nevýhody: "There was no fish on the menue, and I don't eat meat or chicken. Other then that it was great!"

Výhody: "All was grate!"

Výhody: "don't wake me up!!!!!!"

Nevýhody: "Boarding is done by sections not by rows"

Nevýhody: "Crews were terribly unfriendly"

Výhody: "wery good! no problem!"

Výhody: "The really try to cater to western travelers needs."
Nevýhody: "Their English is still rusty but they try their very best"

Výhody: "Некоторые стюардессы очень милые!!!"
Nevýhody: "Сиденья были очень тесные!!! И расстояние очень маленькое!!! На рейс из Янью Йорка"

Nevýhody: "Finnair are hellbent on trying to sell goods and continuously interrupt the movies with their confounded announcements every 15 minutes very annoying. If i wanted to buy something its in their mag and as a regional flight it should include some form of nourishment other than juice or coffee one off, tight fisted and not a descent selection of food either"

Nevýhody: "Service very cold and rare to find. For some reason finnair doesn’t announce boarding"

Výhody: "Finnair is the best!"

Výhody: "A350, smooth and quiet. Nice plane"
Nevýhody: "Seats in business are a little crowded and close together. opening to get in and out of seat is minimal"

Výhody: "reasonable leg room comfortable seat"
Nevýhody: "No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better"

Nevýhody: "Slow on boarding. I was swipe-checked twice, including the one by the airline."

Výhody: "Flew on new A350, liked the seat TV, live map/camera. Good selection of entertainment."
Nevýhody: "Website is very poor and ended up making booking through call centre and paying double what website was offering. Food & drink is expensive. In flight wi-fi expensive."

Výhody: "modern aircraft, excellent service , nice crew"

Výhody: "good service in spite of rather crammed conditions and short flight, UK newspaper was available, plenty of leg room (biz class consisting of one row in the front:))) - the lucky 4 in that 1st row were the only ones to get food, and also drink for free, it seems... and yes, the flight was short and otherwise uneventful, I was the 1st to walk off the plane."
Nevýhody: "The plane was a tiny oldish commuter jet with 2 seats on each side of the aisle. In "biz class" you still had to rub elbows with your neighbor, something other airlines with newer planes have sorted out, but allowing extra space between seats.... but overall, for a short flight (not much longer than an average subway commute in NYC), it really was not a huge deal...."

Výhody: "The cabin crew were veey vwey friendly and nice to the passengers."
Nevýhody: "The entertainment system was little outdated( ie. lacks HD screens) and the seats were uncomfortable for night flights."

Nevýhody: "Seats. Very uncomfortable"

Výhody: "Stuff"
Nevýhody: "Lack of snacks"

Výhody: "I'm alive. The plane did not implode. No crashes! The crew was polite. Plane was very late leaving. Not a good thing."
Nevýhody: "Had to pay more for extra baggage than a person with the "right" ticket #'s. How to know this trivia in Feb. when buying ticket? My starting #'s did not allow me to prepay online. Instead, rush to airport, pay more by having to pay in person. 2. I also could NOT get my boarding pass online. Instead, forced to drive to airport day before just to be sure I'd be on plane! Finnair counter, Hannele politely double-checked all's well, handed me boarding pass. Hannele told to buy extra baggage online being cheaper. This promise, not accurate. Absurd!"

Nevýhody: "They can't even tell me where the bag is supposed to be."

Výhody: "All is satisified."

Výhody: "many choices of films to watch was great too! Like that you served Finnish food!"

Výhody: "Everyone was polite and helpful and did everything to make flight comfortable"
Nevýhody: "Plane tiny and not very comfortable, but the flight time is pretty short so it is not bad overall"

Výhody: "was on time. Small airport, convenient transit without passport control,"
Nevýhody: "Small flight, longer flying time. Almost no service."

Výhody: "Friendly crew, modern and clean plane."
Nevýhody: "After we landed the crew diacovet d that we had parked too far from the gate and needed to move the plane. Several passengers were anxious to deplane to connect to another flight and refused to sit down which caused further delays. The crew could have been more stern about passenger conduct as to make the process more efficient."

Nevýhody: "Delayed"

Nevýhody: "Toilets were gross."

Výhody: "Yes, in general I like American Airlines so I was happy with flight in general"

Výhody: "Crew was proffessional"
Nevýhody: "The crew did not use air freshener and some passenger smell really bad."

Výhody: "My luggage was found and collected and transfered for me by Phillipines Airlines staff at Hong Kong airport."

Výhody: "Great crew and service"
Nevýhody: "Uncomfortable seats. Not only no space to get comfortable but the seats themselves are not comfortable. We had better constructed seats on the hopper from Edinburgh to London. It is unconscionable that long flights are so uncomfortable!"

Výhody: "Finnair's Planes are high quality and standard. I am an Aircraft Mechanic, and frequently when boarding planes I try to look for bad repairs or bad maintenance. The Interior was clean, and the leg room in economy was absolutely excellent. The Staff was outstanding, and showed the utmost professionalism at all times."
Nevýhody: "All my complaints are things neither Finnair nor the Crew could have helped. Turbulance was minor but constant. Some passengers rude enough to cut in front of the bathroom lines, and pretend not to comprehend English when they do. The Pork Dish and Breakfast dish were awful, however I recognize it isn't Finnish food, but a Korean variety. Two babies kept crying and screaming, for almost a solid 4 hours. I wasn't aware infants had the lung capacity or developed vocal chords to do such a feat. It also seemed like the parents were ignoring their babies not even trying to console them. Absolutely out of the hands of the staff, and I do not blame them for that. The only reason why the flight was so low, was simply because of things out of their hands. This is just a review of this specific flight, not the company itself."

Nevýhody: "Hi I try to cancel my flight to tel aviv bat no bady Will to help me Bad castomer Service for kayak app I hope you help me to get my many back Malki"

Nevýhody: "Late arrival caused late departure for 1 hour."

Nevýhody: "My knees dug into the seat in front of me. No hand cleaner provided with food."

Výhody: "Great crew, very helpful and kind. Helped me stow my banjo in a closet instead of under the plane wich really was great because of its value to me...great food and entertainment options made the trip fly by...hah....kinda freaked out by the whole black glove thing but maybe it's sexy, not sure."
Nevýhody: "The weird on board shopping thing."

Výhody: "Clean and well appointed plane, enough room to get comfortable, great on-time performance."
Nevýhody: "Only coffee served over a 3-hour flight"

Nevýhody: "Food and drinks overpriced."

Nevýhody: "Not enough leg room."

Výhody: "Flight attendants were courteous and efficient, boarding flowed smoothly."
Nevýhody: "Customers should be able to indicate their food preference before the flight, i.e. chicken, beef, vegetarian, etc., instead of taking pot luck or paying more than $12 for the option of selecting beforehand. In addition, there is a great deal of waste in giving everyone sugar, salt, creamer, etc. I know it's more efficient for the flight attendants, but I hate to see so much waste."

Výhody: "Flight was cancelled at lasy minute. so, all other flights missed. Last minute notification. rebooked on Lufthansa, but wrote wrong codes - more delay."

Nevýhody: "I have to use code-shared flight because of the schedule. Otherwise, always try to have pure Finnair flights. Get a better schedule!!!"

Výhody: "Everything about this flight was enjoyable. The Finnair crew took all of the potential pain out of an intercontinental flight. We will definitely be flying with them again."

Výhody: "Made up some of lost time from delayed departure"
Nevýhody: "Seats cramped"

Výhody: "the crew were very friendly, well organized. movie selection was great. meals were surprisingly good and plentyful"
Nevýhody: "not enough leg room. and i have to point out that I am a petite 110 lbs, 5'2" woman. as soon as the person in front of me reclined their seat to either sleep or lounge, I had my food tray on my chest and the small tv screen 8 inches away from my nose. Thankfully Im small but the man sitting next to me was rather tall and had to turn into a human pretzel to fit in that seat and space allotted."

Výhody: "Staff was nice. Seat was standard."
Nevýhody: "Small movie selection."

Výhody: "crew was friendly and courteous"
Nevýhody: "had to be bussed to different part of airport to board plane no sound on the entertainment console"

Výhody: "I've got a lot of attention to my needs with some health issues. Thank you very much."

Výhody: "Usually a 7 hours flight is a torture for me, but with their outstanding service I didn't notice how time flew by.The flight attendants were providing us with all necessary information about next connections."

Výhody: "The flight attendants actually seemed to enjoy their jobs, they all were very nice and smiled not like other airlines where the attendants are very stiff and anything you ask for seemed to annoy them. Drinks sizes more generous than most airlines."
Nevýhody: "a long flight from lax to lhr needs more snacks and refreshments"

Výhody: "Polite and helpful crew and great entertainment systems."

Výhody: "Food, not crowded, small plane"
Nevýhody: "No individual tvs"

Výhody: "Flights were on BA not Finnair"
Nevýhody: "Ba website did not work properly."

Výhody: "The entertainment and service was the only plus on this flight."
Nevýhody: "When I booked my ticket a month in advance, British Airways was going to charge me extra for trying to book my seating in advance. They told me it would be free if I called 24hrs before the flight. I called 24hrs before and they told me they could not book my seats because the airport owned the seating. My first flight was with American Airlines, they gave me a boarding pass, however for my leg with British Airways, I had to go get ANOTHER boarding pass to board the flight. This airline was very inconvenient and I felt scammed booking with them. I would not recommend this airline to anyone!"

Výhody: "Services, food, smooth landing."

Výhody: "British Airways operated this flight and it was a great experience. The seats were cramped, but almost to be expected for an economy service overseas."

Výhody: "Everything was great - service, food, boarding"
Nevýhody: "More food choice would be great"

Nevýhody: "No vegan meal, although specified at booking, broken entertainment center, lost luggage."

Výhody: "The crew was great, nice and helpful."
Nevýhody: "The boarding process did not go smoothly."

Nevýhody: "Food/drinks Tv"

Nevýhody: "We boarded early, took off and arrived on time. Plane is comfortable, crew was friendly, all good."

Nevýhody: "I had requested a wheelchair upon arrival in Warsaw and in Toronto but it was not provided."

Výhody: "Crew and staff were amazingly friendly. The seats were comfortable."
Nevýhody: "The flight from Newark to Warsaw was delayed by over an hour."

Výhody: "Food was good"
Nevýhody: "Plane left 2.5 hours late due to boarding system failure. Took 20 mins to get an assigned gate upon arrival at YYZ. Took one hour to get bags due to electrical failure to power baggage handling equipment."

Výhody: "There was in-flight entertainment. It was the cheapest flight."
Nevýhody: "The food was the worst I have had in over 10 years on EU-Asia flights. They missed two connections, causing over 11 hours of delay, and arrived at a different airport. We spent 4 hours dealing with visa procedures and luggage rechecking in Beijing without staff assistance. Deplorable."

Nevýhody: "Flight was delayed 1.5 hours. My seat was changed from the front of the plane to the back."

Výhody: "Again, everything went good."
Nevýhody: "Delay for late."

Nevýhody: "Seat was not stable and moved when I moved. In the toilet the cover of toilet was falling down constantly. There was no Wifi (what is now quite ussual)"

Výhody: "The aircraft was big and clean, but the seats were not comfortable. No entertainment at all, not sure why it was list for review. My biggest problem was with their communicates. I booked this flight from Tel Aviv to London with 60min.layover in Warsaw, the schedule LOT offered. .The first leg to Warsaw was 30min. late without any announcement and no one mentioned about how it would affected connecting flights. So I asked the flight attendent before lading in Warsaw and she suggested to run throught the security. We thought we might have a chance as we were sitting close to the front rows. Nah, not so fast. It turned out that's not as rsimple as unning between the gates, everyone had to be shuttled to the main terminal and only the business class got a small van and went first, abd we were not allowed on that van even I told the guy we needed to catch the flight. Long story short, we finally made to the gate, Thanks to a LOT personnel pushed us to the front of security check and informed the gate we were coming. We literally RAN after the security to the gate. They reopened the gate to let us in and the aircraft pushed away right after we got on. The luggage, with that tight schedule, of course they would not be able to make the swich to London. So we had nothing except the cloth from Tel Aviv, its about 15C in tempture, we were freezing. Waiting for our luggage to be delivered to our hotel for warm clothes before we can go out"

Výhody: "OK small flight to warsaw from Lviv"
Nevýhody: "Took too long the flight to Lviv and my luggage never made it on the flight."

Výhody: "Crew"
Nevýhody: "Delays"

Výhody: "Crew"
Nevýhody: "Delays"

Výhody: "I DIDNT TAKE A FLIGHT TO LONDON DONT KNOW WHAT YOURE TALKING ABOUT"

Výhody: "It took me to Warsaw"
Nevýhody: "Very small, uncomfortable plane. Late."

Výhody: "Good"

Nevýhody: "a worst ever trip"

Výhody: "Very friendly crew member."
Nevýhody: "If you book a afternoon flight with LOT, you should be aware your plan will mostly arrive late"

Výhody: "The crew were ok"
Nevýhody: "Delays and bag checkin policy."

Výhody: "Good food and service."
Nevýhody: "Tv is very difficult to see at that distance. Poor choices of films."

Výhody: "Good snack"
Nevýhody: "Beverage selections are limited"

Výhody: "Flight was good. Warsaw is a well organized airport and easy for transit passengers to negotiate. Flight crew, staff were all helpful and approachable. The captain gave passengers relevant information and cabin crew did the same. Flight was problem free no turbulence no delays no just well run and well organized."
Nevýhody: "Leg room - I know in economy you can't expect much but passengers are really cramped on the 787. 9 hours of sitting in a very restricted space with little opportunity to get up and about if you are hemmed in between two fellow passengers - and once the idiot in front of me had reclined his seat it became very uncomfortable. I don't frankly see why seats need to recline at all - it does not make it much more comfortable for those "reclining" and certainly makes it considerably worse for the person sitting behind. I also don't understand LOT's boarding process - it didn't make much difference but if you are assigned a ZONE 3 boarding number and it is never displayed and never called, what"s the point."

Výhody: "They were efficient though. So in this case I need to recognize and congratulate the crew they were there they delivered the service."
Nevýhody: "Again same thing crew unfriendly not even the smallest smile."

Výhody: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Nevýhody: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them"

Výhody: "Crew was great, quick flight!"
Nevýhody: "Plane was super small, no air circulation (very hot!), no food or entertainment (but it was a short flight)."

Výhody: "Nothing."
Nevýhody: "I travel internationally regularly on business. Lot Airlines was hands down the worst airline I have ever flown with. They charged me twice for the same exact tickets and then would not refund me the entire fare. The deducted $300 to process back the credit. Personnel, at both the airport and in flight, were curt, uncommodating and lacked customer service. On my return flight from Warsaw there was a large, disruptive group with a number of unruly children & airline staff did nothing to address the children running across seats, screaming and wreaking havoc for over 8 hours. Passengers could not sleep & the noise was unbearable."

Výhody: "Flight was smooth with no problems."
Nevýhody: "No entertainment system."

Výhody: "From check-in to boarding went as smooth as possible. 5 star service."

Výhody: "Flight was on time, the crew was very pleasant. No complaints"

Nevýhody: "LOT REQUIRES RECEIPTS FOR ALL LOST ITEMS WHEN THEY LOSE YOUR LUGGAGE. There is nobody to talk to in order to appeal. They will only deal with you by email. If they lose your luggage, you lise... BIG TIME!!!"

Nevýhody: "There was a delay on their first flight and then the same LOT company does not wait for our connection. After that we are send for one night at a crappy 1 star hotel in Warshaw."

Výhody: "I got to Warsaw safely."
Nevýhody: "The flight was delayed 3 hours."

Výhody: "On time"
Nevýhody: "Baggage charge and hot plane"

Nevýhody: "I had to pay 70 Euros for luggage one way, while there was no information that my ticket does not include luggage. Actually, economic tickets (as mine) should have allowed for trips in Europe a checked in luggage according to the company website. I do not find any information regarding how I can pay for my luggage in advance, and not at the airport."

Výhody: "On time"

Výhody: "Boarding was very fast."
Nevýhody: "Boarding started at least half an hour late."

Nevýhody: "Flight was late to leave Warsaw, no apparent reason given."

Výhody: "Thank you very much"

Výhody: "Complementary headphones, drinks, and snacks. I flew economy as as a 6'3" guy I was generally comfortable -- though I would recommend you sit in the aisle seat. Food wasn't the worst."
Nevýhody: "Nothing really."

Výhody: "lots of legroom on this flight"

Výhody: "Nothing much"
Nevýhody: "The aircraft was very small with exposed wings and it was very noisy"

Nevýhody: "The worst crew I've ever seen"

Nevýhody: "Food could have been better than just sugar wafers."

Nevýhody: "The plane was seven hours late/"

Výhody: "Not much"
Nevýhody: "Lost my luggage"

Nevýhody: "Didn't make it, because of delay flight from Chicago"

Výhody: "I liked the foot rests!! I liked the way the seats reclined and the new tinted glass allowing one to still see out. I liked the individual TV monitors. The staff was friendly and helpful. It was a good experience! I would surely fly LOT again."

Výhody: "Smooth flight. Perfect service."

Výhody: "Not much to say here. It was a short flight, and it went smoothly."
Nevýhody: "I’ll say the same thing about almost every flight I have, and this is mostly for the airlines. People might fly more and pay a bit more if you give us more room. Being crammed into a tiny seat with a bunch of strangers is never pleasant. Same in this flight. Nothing terrible, just the usual. Also, to the other passengers, sit down until it’s your turn to exit. What is wrong with you that you can’t sit five more minutes? Be polite and let the people in front of you go first, let them have room to grab their bags instead of having your elbows in their face."

Výhody: "Everything except the delay"
Nevýhody: "No delays, took bag crew forever to load the plane, they were extremely late....waited over 35minutes"

Výhody: "The crew was friendly. Baggage arrive safely. But the repeated commercial interruptions trying to sell things made me wonder if it was commission based - a nap was not possible from the announcements but you could buy things duty free. I am glad it was a short flight. A new plane."
Nevýhody: "There are no queues. A free for all to load and unload the plane. If you are looking for Swiss order, look elsewhere. Nothing is free, not water (1.5 euro) or any other beverages or anything else. We paid double what the flight should cost to not even be offered water. The seats were lightly padded to maximize seats. There was a small amount of leg room but some. No power outlets, wifi or media. The worst aspect is I bought a flight on Baltic Air from Tallinn to Riga and had the price from Riga to Paris on the next tab on kayak. I bought the ticket from Tallin to Riga then flipped to buy Riga to Paris only to learn it was a bait price. The price was actually $200 more. Baltic would not refund the first flight (within minutes) so we were stuck to either walk away from our 2 tickets to Riga or pay the bait and switch rate. We begrudgingly paid 400 (200 each) euro MORE than the initial price shown so we could fly out of Riga back to Paris (to be back in Paris by Jan 7). A non alcoholic beverage, a small snack, and power access would be helpful. Ground crew helping with order would be helpful. I was shoved and run over trying to get onto and off the plane. It is the wild west of flying except the plane is new...oh, and it is 30 euro if you do not check in online ahead. But you will still need to stand in line to check a bag (where they can issue you a boarding pass)."

Nevýhody: "The crew might be greeting passengers onboarding."

Nevýhody: "Sēdvieta neērta un nepiemērota gulēšanai."

Nevýhody: "Being on time"

Výhody: "Good, friendly crew. Plane was quite clean, although not perfect. Smooth flight."
Nevýhody: "No food included in the price of my very expensive ticket, and to make it worse, I was not informed. There was no info while booking, no info while buying the ticket, no email after buying, no email from the airline, nothing. I’ve never even heard of a transatlantic flight without a meal included."

Výhody: "Very nice plane and we left on time and the flight was very smooth."

Nevýhody: "no food or water in economy - for a 5 hour flight."

Nevýhody: "Announcement At the airport and the plane needs speak English more clearly. Thanks!"

Nevýhody: "Horrible customer support"

Výhody: "Yes"
Nevýhody: "Trips"

Výhody: "Absolutely nothing"
Nevýhody: "Everything"

Výhody: "Instructions for connected flights at airpotr were clear"
Nevýhody: "Connection time 10 minutes instead of planned 30"

Nevýhody: "There was a sceen right before my eyes telling me how much time of the flight was left. Even if I wanted to be unaware of the information I could not because as I mensioned it was right before my eyes. I was aware of almost every minute of this flight....found it hard to let go and just let time pass"

Výhody: "My checked in bag did not arrive to HEL... Nedless to say I did check the bag tag was properly labeled RIX to HEL... oh well ... bad score for Baltic Air ... truly hope to see my bag in CGK when I arrived. Qatar airways pls come to the rescue."

Výhody: "staff were polite, helpful, and efficient"
Nevýhody: "super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance"

Výhody: "Nothing."
Nevýhody: "Abigail in MLA (Luqa Intl Malta), one of the sassiest and unhelpful agents I have met. Ask for payment for baggage, does something with my credit card- then tells me I need to go to another desk to pay. So inefficient. This on top of her and her gate buddy screwing around at the desk throwing things at each other. Professionalism is not here. To top it off, the plane sat on the tarmac for 40 minutes and we just about missed our connection. Dirty plane too, gum stains on carpet and dirty seats. Will not fly with these clowns again."

Výhody: "Short flight"
Nevýhody: "They charged me 35 dollars to check in and the reason I did not check in was because their other flight was running late and was not sure I will make to that flight. It took forever to get bags in Riga. In the empty flight the way they were seating people was crazy. I'm lifetime gold with American Airlines so I do fair share flying and can tell you it's not a good Airline."

Výhody: "Nice new plane, on time."
Nevýhody: "I pre-paid two checked bags (one each for my husband and myself). At check in we were told I had not done this and we had to go pay at another desk in the airport and come back to the check in line, 40 euros each. I showed the agent my paperwork that showed one bag each--it was not explicit on the paper whether this was the allowance or what I had paid--and she shrugged and said "Bad information. You have to pay now and you can take it up with the airline later." This will be a pain in the neck."

Výhody: "Nice new propeller plane on time"
Nevýhody: "No free water or coffee. Luggage fee not told about when I booked. No entertainment."

Výhody: "Nice crew"
Nevýhody: "Please give out water for free"

Výhody: "The plane was very clean and new. The crew who worked this flight were most friendly, professional and quite articulate in three languages including the captain. I highly recommend them."

Výhody: "Flight was short and sweet, no problems to report."

Nevýhody: "on the website i ordered and payed for a meal, and automatically it went to the last and the shortest leg of the flight. it did not ask which leg i was interested in. so i phoned their customer service to get this fixed, they said they cannot fix it and closed the phone on me. on the website is said that from israel you cannot do advance internet checkin, and when i arrived at the checkin they said that i should have done this advanced check in, and since i didn't i need to go to their ticket office and pay a penalty of 35$ per passenger. there also was no warning on the website of any such penalty. i will never fly with them again if i can help it."

Výhody: "Everything was in time. Baggage I handked in the Riga airport and received it in Larnaca, no problems"

Nevýhody: "An extra fee is charged if you don't check-in online."

Nevýhody: "I needed to cancel the flight a month before, and I got no refund"

Výhody: "Nothing"
Nevýhody: "The flight was cancelled, so I did not make to the my connection flight with different carrier. I had to reschedule the flight and stay in the hotel overnight. AirBaltic refused to compensate for my looses due to thair fault, castomer service is very poor, they took refusal position right away. Air Baltic planes are very old and no air conditioning, avoid air Baltic."

Výhody: "Professional appearance"
Nevýhody: "Extra $ for the seat (quite absurd) and 40 Euros for a check in luggage."

Nevýhody: "In Stockholm they denied my boarding to Riga and Moscow as they told me that I need Shengen visa. When I was buying ticket I wasn't informed that I need to have Visa. I always travel through Europe with layovers and never have this issue before. I had to buy another ticket straight to Moscow and wait in the airport for 8 hours. I ask to reimburse me half of the price of this ticket."

Nevýhody: "No food or entertainment."

Výhody: "Enough said"

Výhody: "Boarding went well and crew was nice."
Nevýhody: "The air conditioning was not working properly on the 3 hour flight which made it a bit sweaty and unfortable. The purchase of a cold beer was a must."

Výhody: "good"
Nevýhody: "good"

Výhody: "Great airline with good airplanes and friendly staff. I was able to board the plane using my iPhone (e-ticket) from Copenhagen to Riga to Moscow."

Výhody: "It's very inexpensive, especially if you fly with only with a carry-on luggage. On-board service has always been excellent."
Nevýhody: "The check-in process is horrible, regardless of the airport you are flying from. It's just the trademark of Air Baltic. I learned my lesson and pay extra to use the priority check in line, as well as boarding. Otherwise you end up staying in a VERY long line. This time I was bumped from the seat that I picked when booking my flight, which was still assigned to me when I checked in online. No explanation or heads-up, I was just handed a paper boarding pass when I checked my bag, and only after I was past security line I realized that I was bumped from row 4 to row 10. I was able to get a seat in row 4 again at the gate, but not the same seat. Also, there was no priority boarding, even though I paid for it. Given this experience I will only fly this airline if I can get away with a carry on, thus avoiding the check in desk altogether."

Výhody: "The equipment used for the trip to latvia. the cs300 was superb and I enjoyed my seat. It was comfortable. The boarding was quick and efficient. spacious and quite lovely. the food was ok . i enjoyed the grilled pork."
Nevýhody: "the customer service rep stopped only me, the only black man travelling from riga to russia and was scrutinizing my passport for some long agonizing minutes. My russian visa is in the passport and updated and quite visible to see on the third page of my passport and being from Grenada I am able to travel to latvia visa free for up to 90 days. I stood there whilst others walked past me and went to the aircraft. that sucked. may 09 2017 at around 9 am."

Výhody: "Quick boarding once the plane finally arrived. Planes are new."
Nevýhody: "Flight was delayed approximately 45 minutes as a result of late arrival of aircraft - surprising since it was a morning flight.. I am 6ft2, leg room is VERY tight. I slept most of the flight so cannot speak to food or entertainment. Watch out for the fees! 5 euro per leg for a seat assignment 60 euro to check bags."

Výhody: "Boarding was efficient."
Nevýhody: "No free food or drink of any kind. That would have been okay since prices were reasonable. However, they completely skipped my row on my side of the plane, and I had to use the call button to get service."

Výhody: "Fine, left on time, short flight."
Nevýhody: "No complaints"

Nevýhody: "I tried to check in on my phone and the app did not allow me. The only way was buying lunch in order to move on with the check in process. I decided to get to the counter and the person charged me US$ 35 euros only for checking me in (even though their app had problems to check in). They charged me in total US$ 100 for checking in and checking my luggage. The service was terrible, especially from the person at the counter. In addition to all that, my luggage did not arrive to the final destination and was lost for an entire week. Every time I called the airline, they were charging me per minute even though they were the ones who lost my suitcase."

Výhody: "On time"
Nevýhody: "Mediocre crew Pricing policy makes you feel like a fool. Ex : if you book not directly from their website, you won't receive a email asking to check online and will end up paying a 30e fee at the counter."

Výhody: "Very efficient, quick"

Výhody: "Smooth flight"

Nevýhody: "Boarding tool a lot of time. We departed late"

Nevýhody: "Riga to vilnius delayed 2 hours"

Výhody: "All good"

Výhody: "The flight attendants were polite."
Nevýhody: "I didn't like the 3 hr. 45 minute wait in Riga. Why should all flights have to go through there?"