Najděte levné lety ze Švédska do Prahy

Výhody: "Food was really hot & good customer service"

Výhody: "Crew was great, seating comfortable."

Výhody: "Crew was attentive, video selection was very good"
Nevýhody: "Seat cushion was very hard for 7 hour fight. Bring a pillow!"

Výhody: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"

Výhody: "The seats were good for a short flight, which this was. No complaints."

Výhody: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."

Výhody: "Excellent food and crew"

Výhody: "Baggage out fast Separate bus for 1st and business"
Nevýhody: "Cabin was cold Seat not as comfortable as other business classes"

Výhody: "Everything!"

Výhody: "From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!"
Nevýhody: "Nothing!"

Výhody: "I was very pleased at the flight crew, the food and entertainment. We had a really fast connection in Zurich and our luggage made the connection, which was a big relief."

Výhody: "Very little."
Nevýhody: "Boarding was difficult with poor communication, before impolite request for spot check of carry-on bag and person. Ended up being one of the last to board. Entertainment system did not work, and after 4 requests for assistance to different crew members finally gave up asking and so had no entertainment for whole of flight. The last of the crew members suggested that an alternative seat or a future flight voucher could be given, but neither of these materialized. Food mediocre, and crew polite, but some not particularly friendly."

Výhody: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
Nevýhody: "I travel a least 5 times a year and Kayak is always my option."

Nevýhody: "It was delayed"

Výhody: "The buttered pretzel was nice, and different."
Nevýhody: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."

Výhody: "The attendants were great. Flight was clean and nice."
Nevýhody: "Moved us from gate, which was super hot and not air conditioned first thing in the morning evidently. Also, not enough seats for everyone on the flight. Then we were squished onto a bus to go to the plane. Upon arriving in Naples we were once again squeezed into one bus- every passenger! Very tight. 2 buses would have been nice."

Výhody: "service, food and chocolate"

Výhody: "Great service."

Výhody: "The length of the flight"
Nevýhody: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Výhody: "The most difficult problem I have to deal with in airline transportation occurs when the fellow traveler in the seat in front of me decides to drop their seat back into my lap. The seats are so close together that when the seat in front of you is all the way back the following happens: 1. You can no longer view the monitor on the seat back. 2. You cannot eat or write from your tray top. 3. You have great difficulty getting out of your seat. 4. You have great difficulty keeping from severely injuring the occupant of that seat. The way to deal with this is to get out of your seat. Stand in front of the offending passenger and as politely as you can as him or her to refrain from dropping the seat back so far. But the airline should not put you in this situation."

Výhody: "Very professional!"

Nevýhody: "I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service."

Výhody: "Swiss choclade"

Výhody: "Smiley all the time flight attendants and generous with food and drink and responded quickly if need help. The person who performed the flight announcement from swiss to lax had nice sense of humor while announcement :)"
Nevýhody: "Warm and excellent customer service :)"

Nevýhody: "Despite its reputation, Swiss is always late. Their Sunday evening flights always from Stockholm always depart 20-45m late."

Výhody: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"

Výhody: "Crew was courteous."
Nevýhody: "Nothing"

Nevýhody: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"

Výhody: "Outstanding service. Friendly flight attendants."

Výhody: "Swiss is always a tad nicer than the alternatives"

Nevýhody: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."

Výhody: "When we landed"
Nevýhody: "Everything else..."

Výhody: "Nothing"
Nevýhody: "I was chrgwd to check in the only bag. Yhis is unheard of on intl flights"

Výhody: "I had a super-short connection from Stockholm at Zurich (going to JFK), and I just assumed I'd have to be rebooted, but they held the plane for all of us! Entertainment was excellent, service was great - I really like the food, although I don't eat well on flights. Comfortable - I slept for a few hours. Really great experience (until I hit customs in JFK, but SwissAir has no influence on that :) )"

Výhody: "Comfort"
Nevýhody: "The guy in front of me at the flight from Zurich to Newark..."

Výhody: "We had two flights with Swiss and the first one left half an hour late, meaning we only had about 10 minutes to connect to the next one. Instead of sprinting through the airport, a man was waiting for us immediately outside the plane. He got our luggage right from the cargo, drove us to another man who stamped our passports, and then drove us to the plan just in time for takeoff. It was incredible service and everyone was super friendly. We so appreciated them making sure we caught our connecting flight!"

Výhody: "Everything ran like clockwork"

Výhody: "Clean and efficient plane, crew and procedures."

Výhody: "Getting off the plane after 11 hours of turturous discomfort."
Nevýhody: "I am not unusually large but it is clear that the seats on your planes are completely inadequate for anyone other than a child. There is no possible way for anyone who isn't seriously sedated to sleep or even sit for any extended period of time in what amount to slightly cushioned coffins. I literally spent an hour in the toilet trying to fall asleep because at least in there I had room to extend my legs. At least in there I could actually breathe (the ventilation system is totally inadequate for anyone sitting near the windows and results in horribly stuffy and uncomfortable air.)"

Výhody: "Easy. Pleasant staff. I felt safe and happy."

Výhody: "Aircraft clean, staff friendly and efficient"
Nevýhody: "Lighting in aircraft is too bright Food offers by swiss in economy is terrible. My company di a not support business class travel"

Výhody: "The ambient being so relaxing felt asleep all the way to Zurich."

Výhody: "The crew members were polite and efficient."
Nevýhody: "There was no climate control. Our rows were freezing cold. People were wearing coats and blankets. Four or five rows up it was warm. My husband asked for more heat and the stewardess said she would turn it up, but nothing happened. Cold air blew out of the ceiling vents for the entire flight. When we reached our gate, we then waited in a long line to have our passports and boarding passes checked again. There were several Swissair crew members, but only one person to check all of the paperwork for economy. Then another long line to show our boarding passes again, while the business class entrance remained unused. Swissair needs someone to manage this better."

Výhody: "Best flight in years. Attentive crew, very good food and wine, on time. Strongly recommended."

Výhody: "Good seats - comfortable Attentive service"
Nevýhody: "Found my business class seat given away to a lady with a dog. Mine was window but with extra table next to aisle. She had aisle seat but with exactly the same configuration. Idea was she would place the dog on the table space next to her seat. It would be exactly the same for both seats. Do not know what they were thinking. There were other business class seats on the other side that had the table space ext to the window away from the aisle. That would make sense for the lady with dog. Business class was full and I was the last to get on, 45 minute connection in Zurich from terminal A to E, my seat was given. But as I objected, they moved the dog lady and gave me back my seat. But they never asked a person in the seat that would have made sense to give her to trade seats."

Výhody: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Nevýhody: "Swiss boarding is a Charlie Foxtrot"

Výhody: "Brand new plane, with ultra modern seating. We had a lot of room."
Nevýhody: "We sat in the plane for 40 minutes before takeoff"

Výhody: "Upgraded to business, new 777 plane, good snack"
Nevýhody: "No headphones"

Výhody: "The entertainment consoles are great, plane is modern and clean, staff on board are very considerate and helpful. Flight left and landed on time and our luggage arrived intact. Everything that we paid for we got."
Nevýhody: "The space between the seats is very small, and the seats recline very far, I found myself a bit too tall to fit in them comfortably, as even reclined my neighbors seat was nearly pressed against my nose. My much shorter girlfriend did not have this problem, and slept through the whole flight. SWISS only has one or two check in agents at LAX, and the wait was about 3hr to process the 300-odd passengers on our 777. I know they're only running a flight or two a day from LA, but I am sure there's a speedier and more efficient way to check us all in."

Výhody: "Great, patient crew!"

Výhody: "Getting put in a German Airport jail and being yelled at by men with sub machine guns for being a US Citizen and nothing more."
Nevýhody: "United Airlines knew the border was closed and told me since I was only transferring, I’d be fine. It wasn’t fine and I was detained and sent back. Inexcusable"

Výhody: "Entertainment monitors were in good shape and responsive. Selection was not bad."

Výhody: "Crew"
Nevýhody: "The transfer at Frankfurt was a horrible experience. The terminal for departure was all the was at the other side of the airport. Leaving me barely enough time to transfer."

Výhody: "Great airline! Would love to fly with them again! :) Polite and friendly staff which is a standard that has slipped with many airlines in recent years! Good tasting wine for airline wine. Frankfurt airport need a shuttle of service for transferring passengers. Keep it up Lufthansa :)"

Výhody: "Service"
Nevýhody: "Delay for both leg trip."

Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."

Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."

Výhody: "Flight was ontime"
Nevýhody: "The boarding process ar newark is terrible, and the lady that was at the boarding gate was extremely unpolite with no service attitude at all - i have never seen before such a behavior"

Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."

Nevýhody: "Lufthansa is a bad airline. They are always late. Their service sucks."

Výhody: "Good service overall. Great crew."
Nevýhody: "Nothing in particular."

Výhody: "Friendly, helpful crew, decent food, good entertainment selection, comfortable seating. I would gladly fly Lufthansa again."
Nevýhody: "We had to wait until just before boarding to receive seats together- we were 1 adult and 3 kids. It worked out. Other airlines have immediately seated us together. The entertainment system’s response to touch screen direction was poor."

Výhody: "Efficient, on time, and the experienced air crew did well with a wicked wind shear at takeoff."
Nevýhody: "No movie, no passenger loading from the rear."

Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."

Nevýhody: "Didn't like the fruit dish or the liverwurst type meat."

Nevýhody: "I was rebooked onto LU 1203 from Basel to Frankfurt from LU 1201 without notification. Probably because Flight LU 426"

Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."

Výhody: "Flight went well except for boarding"
Nevýhody: "Had to stand up for 30 min for glass doors to let us in to the boarding area in Stockholm"

Nevýhody: "Lufthansa has a horrible website. I wanted to check in online but I had to no reservation or ticket number is provided so I had to go to my old reservations to find it. .Next I wanted to pay for my luggage online but there was no link given. It says you can do it cheaper on Lufthansa.com but I could not find where you can actually do that. All in all spend 30 minutes with no result. Had to pay at check in $44 instead of $27. And it was just one of many other problems and inconveniences with their website."

Výhody: "It was a very nice and smooth experience from the beginning till arrival in LA. I wish every flight experience would be like this."
Nevýhody: "Nothing I didn't like."

Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"

Výhody: "Comfortable and clean planes. Flight was on time. Free drink!"
Nevýhody: "Check in with checked baggage required an agent. As with almost every flight in Europe, boarding was chaotic, not following zones, priority or people requiring assistance/gate agents did not enforce the boarding rules."

Nevýhody: "We departed late from Stockholm and then had to do a fly around when we approached Frankfurt because there was debris on the runway. We nearly missed our connection because of the delays."

Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"

Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."

Výhody: "Very efficient, clean and comfortable."
Nevýhody: "N/A"

Výhody: "efficient."
Nevýhody: "cramped. people are getting taller and taller. seats are getting closer to each other."

Výhody: "Meals and service"
Nevýhody: "Cramped seats"

Výhody: "Left on time"
Nevýhody: "Full plane"

Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"

Výhody: "In Los Angeles, excelent service in counter, and all flight on time and confort, good service on board."

Nevýhody: "Long strory short. Flight overbooked, made US pay to ytake the next flight and send us home to another airport. WORSE EXPERIENCE WITH LUFTHANSA EVER!!!!"

Výhody: "It was all together a pleasant trip."

Nevýhody: "Boarding was in organizes."

Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."

Nevýhody: "Flight attendants were rude, inattentive, and unhelpful. Made us put both carry-ons under our seats while other people had both carry-ons in overheads. Super uncomfortable flight and terrible experience."

Výhody: "Great crew, smooth flight, enough leg room, but no reclining seats"

Výhody: "Crew was nice, doing the best they could under the circumstances."
Nevýhody: "Awful food, small seats. Exactly same as economy."

Výhody: "Smooth flight. No complaints"
Nevýhody: "No complaints."

Nevýhody: "Lufthansa sent my luggage to the wrong destination. And I'm spending the 4th of July weekend in another city without my clothes. And I need to go back to the airport to get the luggage."

Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"

Výhody: "Crew was excellent, seats comfortable enough, tons of in-flight entertainment"
Nevýhody: "Flight was overbooked and we nearly didn't get seats - I know this happens but it's especially aggravating and stressful for big international flights, and not worth putting your customers through the worry, IMO. We shouldn't need to worry about whether or not well get on the flight (and I'm sure some folks didn't...) when we paid so much for the tickets."

Výhody: "Plane, amenities, crew, flight...all 5 *s"
Nevýhody: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"

Výhody: "Flight attendants, movies"

Výhody: "The boarding process and flight was smooth and punctual"
Nevýhody: "We were stuck on the plane for over an hour after we landed in Munich without enough updates on the situation. We waited for the stairs and bus to come then when we got to the terminal our bags did not come and I had to get my baggage shipped. This was very inconvenient and there was not any notification for the baggage delay."

Výhody: "Check in staff were excellent Flight staff were also excellent Seating was fine for short flight"
Nevýhody: "The boarding process was a little random but in the end worked out OK. Breakfast food was not great, but that's because I forgot to ask for a special meal and can't eat dairy."

Výhody: "On time"

Výhody: "The crew.They were very courteous"
Nevýhody: "The checking in.There was too much delay in starting.I was on the line for over an hour despite the fact that I had checked in on line .No provision for checked in passengers.Twas my first time flying with Lufthansa."

Výhody: "Crew were friendly."
Nevýhody: "Every thing is good."

Výhody: "Perfect"
Nevýhody: "More food"

Nevýhody: "Mi s-au pierdut bagajele !"

Výhody: "Everything was excellent . I was very happy with this flight.Thank you so much."

Výhody: "Seat was very comfortable and lots of leg room. Food was good."

Výhody: "In flight crew worked hard"
Nevýhody: "No lines for boarding - it was a mess And randomly we were asked to check in our bags though Austrian crew had earlier tagged them for carry on"

Výhody: "Nothing"
Nevýhody: "Flights were late for more than 20 min. in both directions. Almost missed connecting flights in both directions. Had to pay for the luggage at the airport (luggage was not included in my ticket). Flight to my final destination was cancelled (first it was delayed, but I did not know that untill I got to the gate) I was diverted to other country (by other company), had to pay for hotel and taxi, missed almost two days of my vacation. On my flight back home, they have lost my luggage... hope they will find it. Now I am trying to get refund for cancelled flight, hotel, taxi, food... I will never fly with this company by my own choice any more!!!"

Výhody: "Perfect timing between flights."
Nevýhody: "A small sandwich would have been nice:)"

Výhody: "Everything"

Výhody: "Flight time was quite good"
Nevýhody: "There was a 45 min departure delay and no announcements to us while waiting in the plane about it"

Nevýhody: "Inside the plane everything was great and the floght atendants were very nice, however in check in I was teated very poorly"

Výhody: "Excellent crew, delicious Austrian wine, only a short flight so only some nibbles to eat which was fine."
Nevýhody: "Seat wasn't the best, quite hard on the middle back."

Výhody: "Seat ok typical. Non busy flight lots of room"
Nevýhody: "Food was poor"

Výhody: "Efficient timely."

Výhody: "I had to pay 75 USD for 3.6 KG extra. Very annal"

Nevýhody: "I was switched seats against my will on board! Although i reserved the seat ahead of time when i got in i was pretty much forced to sit somewhere else. The staff handled the sitution in a very poor manner!"

Nevýhody: "very late"

Výhody: "Service was outstanding!"

Výhody: "good food, drinks, good entertainment options"

Výhody: "I liked the abundant choices for entertainment and the comfortable seating."
Nevýhody: "Some members of the crew weren’t so pleasant. One didn’t speak to me while I was helping my child in the aisle, but rather rudely pushed her out of the way instead of saying excuse me or waiting a moment for her to sit back down into her seat."

Výhody: "Nice clean Airplane, good choice of entertainment. Food OK (except breakfast) but not great (coach class) Crew friendly, on time."
Nevýhody: "The muffin for breakfast as the only choice at the end of the flight is a joke: superloaded with sugar, chewy, artificiall taste. Most of the passengers sent it back. This has not improved since my last flight with Austrian in March 2018. The one reponsible for ordering such junk should be punished by having to eat the muffin himself. Sorry!"

Výhody: "continium of previous service provided"

Nevýhody: "Missed the connection because the flights were booked too closely together. Then had to wait 7 hours in the airport for the next flight. It only takes 4 hours to drive there but I don’t have a car."

Výhody: "I like everithing was great . Thank you ."

Výhody: "Timing flight people working very nice and hospitality"
Nevýhody: "Na"

Výhody: "Friendly staff, efficient"
Nevýhody: "I didn’t understand that we got no baggage allowance with our tickets. When I looked on the website it appeared that star alliance members got the usual free luggage. Apparently it was a “lit” fare & we didn’t. It would have been worth it to get the next class of fare"

Nevýhody: "Flyght was terible"

Výhody: "Great airline, everything on time,exelent service, great staff, good food"
Nevýhody: "Everything was fine"

Výhody: "Flight was good and everything worked out perfectly."

Výhody: "Seating like every other airline in economy. There was NO baggage charge for economy and the drink trolley offered wine and beer, at no cost, on our 1.5 hour flight."

Výhody: "The crew were so kind!"

Nevýhody: "The flight was delayed but due to efforts of the pilot we were on time!"

Výhody: "kids treatment"

Nevýhody: "It was late No food"

Výhody: "Snacks in board included in the price. Super nice crew team. Unlike British airways where prices are higher, on longer flights there is no free refreshments and crew staff were unpleasant."
Nevýhody: "Very small and old plane. Uncomfortable seats. Hand luggage bigger than small backpack not permitted on the board."

Nevýhody: "Complete lack of information and abrupt staff when flight was delayed"

Výhody: "Boarding was easy. We took off a bit late, but landed on time. Staff was responsive."
Nevýhody: "Mediocre breakfast. Entertainment wasn't great."

Výhody: "Efficient crew, good meals,on time arrival."
Nevýhody: "Took a while to board and could use more updated films-minor details."

Výhody: "Everything was excellent!"

Nevýhody: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"

Výhody: "The venue was overall ok"

Výhody: "They had a yummy snack. And fresh veggies. With great coffee. And the host told us abou the history of a Vienna dessert."
Nevýhody: "Nothing."

Výhody: "Unfortunately no good experience comes to my mind..... Only one! At boarding there was a Jewish girl, she was very nice and kind! I wish I could list here more positive!!!"
Nevýhody: "Unfortunately the food was poor quality. You should pay attention to people who eat kosher and have an option available. Eventho I have marked it on my ticket I need kosher food it wasn't available. It is upsetting. It would be a must at every company, regardless of the service to have name tags for the employees!!! Mostly the flight attendants were kind, but as soon as i asked for something it seemed like they don't want to help or work at all. I understand I have traveled on the economy class but shouldn't make a difference how you treat the travelers. The pillows were dirty!!!!! Not only one, because I have asked for more......most of them! It is disgusting! Something must have been wrong with the headphones because the volume was on max when i tried to watch the move but barely could hear anything. I have flew with Lufthansa most of the time and in the future will chose them. Very disappointing that sooo many little things are interrupting a vacation."

Nevýhody: "I used flights between Vienna and Prague several times and in most cases they are delayed."

Nevýhody: "rAND OM BOARDING PROCESS WITHOUT ANNOUNCEMENTS"

Nevýhody: "It was pretty chilly on the flight throughout the entire way. Please use more heat next time. Thank you!"

Výhody: "The plane was comfortable and the crew was nice and efficient. My legs did not cramp up on the long flight. Good job."
Nevýhody: "My experience at Vienna airport was HORRIBLE. No jet bridge -- stairs to walk onto the tarmac. Board a crowded bus to get to the terminal. The terminal was a nightmare...up the stairs, down the stairs, walking forever like a mouse in a maze. Very inefficient and crowded conditions at the gate for boarding. Not enough information as to what's happening. I felt like a sardine in a can! The personnel at the gate were not at all friendly or forthcoming with information."

Nevýhody: "We finally had to resort to twitter to do our check-in which was only for the second part of the journey."

Nevýhody: "I can't believe they charge extra to reserve a seat. Just charge an honest flight."

Výhody: "This is one of the most comfortable flights that I undertook this year - I have done more than 20 flights this year."

Nevýhody: "Toilet was dirty"

Výhody: "Yes, Very good"

Výhody: "Crew is excellent, polite and personal!"
Nevýhody: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Výhody: "The crew was professional & friendly"
Nevýhody: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Výhody: "Usual faultless KLM experience"
Nevýhody: "Nothing."

Výhody: "Customer care was super supportive"
Nevýhody: "Inflight sandwiches"

Výhody: "Great airline"

Výhody: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Výhody: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Nevýhody: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Nevýhody: "They left my bag off the plane. Ridiculous."

Výhody: "Everything was smooth and effortless."
Nevýhody: "Can’t think of anything."

Výhody: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Nevýhody: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Výhody: "Just the cabin crew being nice"
Nevýhody: "Punctuality KLM is always late"

Výhody: "quick/efficient boarding - good staff - good food - easy flight !"
Nevýhody: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Výhody: "Amazing crew"

Nevýhody: "wasn't able to take the flight since I missed it"

Výhody: "Landing"
Nevýhody: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Výhody: "punctuality of boarding and flight time"
Nevýhody: "attitude of crew in business class: no sense of true hospitality"

Výhody: "Time and Good clean place.. in This case airpöane.."
Nevýhody: "It was not entreteiment st all"

Výhody: "Efficient crew"
Nevýhody: "Long, slow line at check in. Not many new movies or tv shows"

Výhody: "Good entertainment options. Nice flight attendants"
Nevýhody: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Nevýhody: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Výhody: "Friendly in-flight personell"
Nevýhody: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Nevýhody: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Výhody: "Nothing really"
Nevýhody: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Výhody: "Nothing"
Nevýhody: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Výhody: "The staff was very helpful and professional. Promp response to calling for attention."
Nevýhody: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"

Výhody: "Decent seat size. Sorta slept the whole flight."

Nevýhody: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Výhody: "Very friendly staff"

Výhody: "Very friendly and helpful personnel."

Výhody: "Helpful and smiling cabin crew."

Výhody: "In flight food was enjoyable"

Výhody: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Nevýhody: "The food was okay, not that great."

Výhody: "Crew was very helpful.food"
Nevýhody: "Food was not upto the mark."

Výhody: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Nevýhody: "Nothing!"

Výhody: "The included snacks and the seats."
Nevýhody: "Nothing."

Výhody: "staff was fine"
Nevýhody: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"

Výhody: "Boarding/unboarding"
Nevýhody: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Nevýhody: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Nevýhody: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Výhody: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Nevýhody: "Nothing! It was all great!"

Nevýhody: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Výhody: "Catering is ok"
Nevýhody: "Seats comfort really old school"

Výhody: "Jet airways flight till mumbai"
Nevýhody: "Poor legspace in Klm flight till Amsterdam"

Výhody: "I was upgraded to Buisness so, no complaints"
Nevýhody: "No Marlboro light cigarettes on the duty free shopping cart"

Výhody: "Speed, crew, and reliability."
Nevýhody: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Nevýhody: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"

Výhody: "Excellent service, excellent food."

Výhody: "Nothing"
Nevýhody: "Kids running up and down isle stewards just walking past. Never made announcement for boarding. Worst flight ever."

Nevýhody: "Could be better, say, like with Singapore Airlines.."

Výhody: "Comfortable"

Výhody: "The crew was nice"
Nevýhody: "We were boarding later than expected Which caused some stress with connection flight"

Výhody: "One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!"
Nevýhody: "I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!"

Výhody: "everything was good"
Nevýhody: "Needed a bit more food :)"

Výhody: "everything"

Výhody: "I got to my destination"
Nevýhody: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki."

Výhody: "Kindness of the staff, quick check in, wonderful healthy food, my seat and overall experience."
Nevýhody: "Limited controls on the entertainment."

Výhody: "We where really late and they where very helpfull."

Nevýhody: "My luggage didn't arrive to Helsinki and has been two days since I have inform and they said it was going to come the next flight but didn't sent it. I have been two days with the same cloths and no cleaning products, so disappointing they don't seem to care of all the inconvenience I have been experiencing."

Výhody: "I like Finnair, the crew, the service."
Nevýhody: "I was not able to check in online within the 24 hrs prior to the flight as the Iberia system kept flashing and "error"message. Therefore, I was not able to pick a seat, which I would have paid to upgrade if necessary, but instead I was assigned a middle seat as a last option, at the counter, and paid for an exit row which, except for the leg room, was just as uncomfortable!"

Výhody: "Food was all right because the flight didn't depart from Finland and catering was from a non-Finnish supplier. Hurrah!"
Nevýhody: "Stewardesses announced that only chicken is available, regardless of any special meal requests (vegetarian etc..). Eventually special meals were located, but not before passengers specifically demanding for them. WTF. Finnair generously pours you a half an glass of wine with meal, for anything more you have to pay for. Supposedly you can buy snacks with money, but there were no menus or pricelists to be found in the seat pockets. Touchscreen functions were barely working on my entertainment screen, the remote control didn't work altogether. WIFI didn't work at all."

Výhody: "the food provided under gluten-free food"

Výhody: "Selection of many movie choices"
Nevýhody: "Late. Late. Always late !! Because there is always delay , missed connecting flight obviously never wait."

Výhody: "Boarding and de-boarding was quick"
Nevýhody: "We had a very rude male flight attendant that argued with us when they didn't have a vegetarian meal for my wife even though we checked that box when buying our tickets. My wife ate two bread rolls for dinner before the next meal 7 hours later. Later, when the second meal was served, he muttered a smart assed reply to my wife after he handed her food to her. After that meal service he offered everyone coffee except us."

Výhody: "Movie choices were good."
Nevýhody: "It was cold and very little leg room. Food was barely warm"

Výhody: "Finnair lost my luggage on my way to Sweden. However, they upgraded my seat to Business class during my flight home from Helsinki. It was great!"

Nevýhody: "Delayed"

Nevýhody: "Btw you have cancelled my flight!!!!!!!! And sent me just an email."

Výhody: "Service was exquisite"
Nevýhody: "No wifi"

Výhody: "The flight was good. Enough legroom for me, the food was ok. And the crew was pleasant and attentive."

Nevýhody: "Wasn't given vegetarian option for food and don't eat meat."

Nevýhody: "LATE DEPARTURE DUE TO PLANE HAD NOT ARRIVED ON TIME"

Nevýhody: "The meal made me sick."

Výhody: "Schedule is on time."
Nevýhody: "Food was not much excting and seat distance was rather short, making uncomfortable."

Výhody: "Airbus 350, quiet and smooth. Wifi, booking a taxi on board and being met on arrival. Good seats in business."
Nevýhody: "Bag collection was chaos and took too long, it's not such a busy airport"

Nevýhody: "Something that was unpleasant was if someone spoke through the announcement system it would be very loud through the headphones if someone is listening to a movie or music"

Výhody: "We had a row to ourselves with a seat between us. The flight was smooth. Blueberry juice. Competitive pricing."
Nevýhody: "Having to pay to reserve seats."

Výhody: "The flight was spacious, on time and everything went smoothly."
Nevýhody: "-"

Výhody: "Flight was on time Baggage arrived on time Light breakfast was good [ I chose not to have dinner ] Slept through 95% of the red-eye flight so it was a good experience"
Nevýhody: "Seating is cramped in economy"

Výhody: "Pleasant staff and crew."
Nevýhody: "Tv screens are old and function very poorly."

Výhody: "The flight was great...the staff are wonderful people...they are so sweet and kind...they work so hard...the service was great...I love their personalities..The Movie selection was awesome...Because of my broken leg, they were there to help me right away...amazing crew...will be flying with them again in October....looking forward to flying with British Airways again... Thank you for the care... Yours Truly, Sylvia Smith..."
Nevýhody: "I have no complaints at all...."

Výhody: "British airways offers amazing entertainment selections on the Screens over 25, food was good"
Nevýhody: "Check in line was terrible, I had checked in online but still waited over a hour to bag drop, service was not great either the flight attendants were not happy at thier job.."

Výhody: "Nothing!!"

Výhody: "Staff as always is polite"
Nevýhody: "The man sitting next to me required two seats. The arm rested had to be lifted to my seat to accommodate him. I complained but the flight was full and my seat could not be changed. I was told that British Air policy was not to require extraordinary over weight people to buy two seats. No, instead the person next to that overweight person has to suffer. A very stupid and unfair policy. As a result I will never book Finnair or British Air again if I can avoid it."

Výhody: "I flew with American to London and with British in the way back... British air is such a nicer experience from the food, to the crew, to the entertainment."

Výhody: "Flight left late but reached early. Plane we comfortable and had clean toilets"
Nevýhody: "None"

Nevýhody: "Crew was very noisy. It was an overnight flight. Waking us up at 1am for dinner not really needed."

Výhody: "The fact that I got home in one piece I really like."
Nevýhody: "Planes are old, small tv screens in aisles, older seats and headrests. I had requested Gluten Free meals and on the way to Amsterdam they did okay (besides the snacks). On the way back they didn't even offer me the second meal GF, I had to ask another flight attendant who went looking for it and found one.. so it was there, they just hadn't bothered to look for it. I also never understand why you wouldn't start boarding with the last rows? Is that just me? The aisles are always so crowded when the last rows walk in and there's always a line."

Výhody: "I booked the seats with extra room - really glad I did. The food wasn't bad, the entertainment system worked. I definitely prefer the Virgin Atlantic entertainment system, but I fly AA fairly often and will continue to."
Nevýhody: "The airport check-in was absolutely terrible. We were in line so long that an employee came up to us and said "I can't believe you're still here." Neither could I. We get to the airport at least three hours early because of stuff like this, but the incredibly slow line and unorganized way of handling it ate any of the time I'd looked so forward spending at Heathrow (I love hitting Boots etc)."

Výhody: "i got there 45 minutes before my flight and boarding crew of american airlines did everything for me to make my flight"
Nevýhody: "boarding crew and flight crew"

Výhody: "Power in every seat. Great headphones. Solid in-flight entertainment."

Výhody: "British air is great. Great movies good food. Good service."

Výhody: "on time friendly staff"
Nevýhody: "more food choices"

Výhody: "The inflight movie selection."
Nevýhody: "The uncomfortable chair."

Výhody: "Everything was good ,plane was on time,food was good for Airline food and was clean."
Nevýhody: "The crew was pleasant but they needed to smile more . Other than that everything was good."

Výhody: "The staff was very nice and attentive. Boarding was timely and flight landed 30 minutes early."
Nevýhody: "Long flight with no screens on the back of the seats with personal entertainment options. Furthermore, I had a middle seat and my shoulders kept knocking into my neighbors. Worst of all, my seat didn't incline as far as the people on either side of me. Sleeping is already hard on a plane, and this made it way worse...not to mention my knees were jammed into the seat in front of me the whole time."

Nevýhody: "Hi -- the flight was fine. A bit of turbulence and rocky but it was raining so it's understandable. The crew was nice, professional. The plan was actually delayed 1.5 hours. They sent a text message at 7:15 apparently but my phone was not on so I understand not receiving it. I also left for the airport around 7:15. I also received an email from Kayak at 7 am that said there was no delay so I didn't check to see if there would be any others. I never received an email from Kayak about the delay. I would just suggest making sure all the alerts I get are correct. I also receieved an email to check in 72 hours before the flight but it wouldn't let me on Finnair.com Maybe I was supposed to go to Open Skies. Thanks! Melodie"

Nevýhody: "Very old plane No leg room No tv Grumpy crew Over an hour delayed"