Pokročilá dezinfekční opatření
Každodenní čištění a instalace palubních HEPA filtrů pro lety z letiště Tokio Haneda
KAYAK je vyhledávač pro cestovatele. To znamená, že prohledáváme web, abychom pro naše uživatele našli ty nejlepší ceny. Zpracováváme více než 2 miliardy vyhledávání letů ročně a jsme tedy schopni zobrazit širokou škálu cen a možností letů do České republiky.
Cenová předpověď KAYAK používá předchozí data s cílem určit, zda je pravděpodobné, že se cena letu do České republiky v následujících 7 dnech změní. Uživatelé tak mají lepší představu o tom, zda je lepší s rezervací počkat, nebo rezervaci provést ihned.
KAYAK Mix vám umožní kombinovat různé jednosměrné letenky, díky kterým oproti tradiční zpáteční letence ušetříte. do České republiky tak můžete letět s jednou leteckou společností a zpět s jinou leteckou společností.
Termín cesty není pokaždé fixní. Pokud termín vaší cesty není zcela pevně daný, díky funkci flexibilní termín uvidíte všechny dostupné možnosti letů do České republiky až tři dny před/po preferovaném termínu. Můžete si tak vybrat let, který vám nejlépe vyhovuje.
Skóre na základě recenzí zákazníků KAYAK
Výhody: "The crew always smiles and very accomodating."
Nevýhody: "The main course could have been better or improve. I wasn’t satisfied with the taste."
Nevýhody: "No additional comment"
Nevýhody: "Trip to Manila from Tokyo was delayed for 3hrs plus"
Výhody: "Wonderful crew"
Výhody: "The crews were very kind and helpful."
Nevýhody: "I might have missed it but the useful information of the weather of the destination was not announced this trip. Some pilots make the flight more personal with their messages with their PA system. No need to be interrupted a movie we are enjoying for the promotion of inflight purchase though."
Výhody: "very good"
Výhody: "I did upgrade to economy premium which is why the flight was very comfortable. Would not have upgraded except I made a mistake in the currency conversion and thought the upgrade was cheaper than it was."
Nevýhody: "Did not really like the chef's cuisine as opposed to the one on my outward flight to Japan which was excellent."
Výhody: "As always"
Výhody: "Excellent service. Flight attendants had high standered. Clean, comfortable and very efficient boarding process. Loved it."
Výhody: "Service was very goood"
Nevýhody: "Food was not great and entertainment was average"
Výhody: "Food was amazing. But Yoshinoya wasn't a good idea, I do not eat beef."
Výhody: "Spoke english"
Výhody: "Food and beverages were served promptly. Moreover there were several rounds of coffee and tea service so that I never went thirsty. My economy seating was still given first class service."
Výhody: "Very efficient getting the plane loaded trying to beat a Typhoon approaching. immediately compensated passengers after a couple of delays. excellent service."
Výhody: "It was impossible to breathe throughout the 13-hour flight. It was very hot and humid. Several people asked for the temperature to be adjusted but they never really took care of it. The food was really cheap and stale--quite a disappointment for an expensive flight Tokyo-New York."
Výhody: "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
Výhody: "Super! Arrived 45 minutes early. Will definitely fly JAL again. I went baller and took business class. Ballerness is unstoppable, unsurpassed"
Výhody: "Crew was great, just like Japanese specific hospitality. Crew clean up toilet and keep refilling toilet supply. Airplane was nice and clean. Entertainment equipment was up to date."
Nevýhody: "I could not log in in JAL website using mileage account. They said it has been maintanance mode for a while and could not tell when it would be completed. I tried a month later but the problem was not solved. They foward any problems and inquiries to reservation center but calling the number won't find anyone to talk. Always they put me on hold for hours and never reached anyone. I have food allergy and tried to request for special meals but the option was not there under my eticket number as described in their website. They say the option may not be available because I purchased my ticket from 3rd party, not from JAL or it was code share flight. Very inconvenient. I had to skip 2 meals out of 3in leaving for Japan. I got very hungry at the end of the flight...."
Výhody: "The service"
Nevýhody: "Landing was horrible worse landing I have ever had"
Výhody: "Lots of legroom"
Nevýhody: "No complaints I was pleased"
Výhody: "Great service Timely departure and arrival. JAL is really punctual"
Výhody: "The flight crew were very attentive, polite, and full of genuine smiles."
Výhody: "customer service spoke English"
Nevýhody: "1) when my flight was delayed significantly due to weather, I was not notified until I got to the airport 2) when the same flight was cancelled, I was on hold with JAL for over an hour before I could speak with customer service\ 3) customer service could not rebook me for another flight until 3 whole days later 4) I had to look on JAL's website and inform their customer service about flight options that were somewhat sooner 5) no compensation was offered for 2 days of delays and flying out of another city (I paid for my own transport to this other city in order to make my final destination on time)"
Výhody: "Flight attendants are all nice, polite and always smile. Good food and good entertainment."
Nevýhody: "Waited for one and a half hrs before the plane took off, almost an hr went by then they announced some minor problem with engine. Good reason but they had a/c on so cold all these times. Also I would appreciate coffee or some drink while waiting...I guess that's not possible in this case."
Výhody: "This was the best flight I have ever been on. The crew was so friendly."
Nevýhody: "Absolutely no complaints."
Nevýhody: "Everything. Screens were small. Leg space was little to none. Food was trrrible. I will never fly with JAL again"
Výhody: "service was excellent. Seating was OK in spite of it being economy."
Nevýhody: "One meal was sufficient in quantity, mediocre in quality. Other meals and snacks were skimpy in frequency and quantity."
Výhody: "Can use wifi with free"
Výhody: "The flight was smooth and the seating was comfortable."
Nevýhody: "It was an evening flight, but the cabin lights were never dimmed, so it was difficult to rest."
Nevýhody: "I reserved Korean air but it was Japan air line. I was really difficult to web-check in to find my reservaiton."
Výhody: "I didn't expect neck pillow on board"
Nevýhody: "Seat wilder would be great"
Výhody: "Crew service is adequate. There's not much to complain about. Also I like they always put extra stuff on a table in the back, in case any passenger want to get extra between meals."
Nevýhody: "The aisle is getting narrower and narrower. I sat by the aisle, and my elbow sometimes got in the way inadvertently or unintentionally."
Nevýhody: "The father next to me that spilled two drinks on me. I didn't even get an apology. Beyond sold out plane too..."
Výhody: "Friendly and respectful staff, great meals, tasty!"
Výhody: "Clean :)"
Výhody: "The personnel from JAL was excellent as was the flight, food, boarding and comfort."
Nevýhody: "We were informed our flight was not to land in Haneda but at Narita. We specifically picked that flight pattern because of the ease of traveling from Hawaii to Haneda to Naha. We wouldn't have to drag two large suitcases and a rollaboard after checking out of customs and immigration very far. Same airport to land and depart. Well the arrival airport was changed to Narita $32.00 per person for Airport Limobus to Haneda. We get off at Haneda and are informed we cannot stay there and wait at the domestic airport for our 6:25 am flight to Naha. We had to load all 6 pieces of luggage on the shuttle bus and transfer to the international terminal because they close the domestic terminal at midnight. There was no hotel accommodations at the domestic airport as the hotel was booked two months in advance!!! We had to wait at the international airport terminal till 4:30 am when we then transferred back to the domestic terminal with our 6 pieces of luggage. Tell me how happy you'd be!!!"
Výhody: "Nothing really special."
Nevýhody: "They love the PA system. They want to make announcements in multiple languages all the time."
Výhody: "The airplane and all"
Nevýhody: "A little bit in the sakura lounge"
Výhody: "Crew did a first-rate job, and space in economy seating was civilized. Snacks and juices were tasty and plentiful. Bathrooms were spacious and waits for access were manageable. Television screens and headphones in economy were easy to use and reproduced video and audio content well. Overhead storage space was adequate, even for an almost fully-booked flight whose passengers relied upon it very heavily."
Nevýhody: "One of my vegetarian meals (the larger of the two) wasn't vegetarian. This was astonishing -- a first for me in more than twenty years of flights across the Pacific. Not once have I had a vegetarian meal that included chicken, but that is just what was served to me on this flight; I was obliged to spit it out, and to wash my mouth afterwards. The selection of films offered was demoralizingly poor, and the seatback pockets afforded even less storage space than usual."
Výhody: "Me & my family already travel from penang malaysia to kuala lumpur air port, reached KLIA to check in, the MAS/JAL counter told me that our ticket been void by agnet kayak/flight network. Nothing can the counter do till i've to call kayak/flight network. One hour conversation from malaysia to canada. What a wast & replace me with air china. Stupid kayak & flight network."
Výhody: "flight attendants are always nice and gentle on JAL. Food is great. Rarely late departures"
Nevýhody: "nothing really"
Výhody: "Short flight."
Výhody: "The upgraded seating."
Nevýhody: "The DC China Embassy web site clearly states that a valid APEC Business Card can be used in lieu of a Chinese visa. In spite of this I was denied boarding by JAL. It turns out the system is not fully in place, and eventually I was issued a 10 year multiple entry visa by way of apology. JAL did not waive cancellation fee, and I suffered considerable economic damages."
Výhody: "Our flight from Tokyo to Beijing was very pleasant. The flight attendants were very polite and helpful. There was a lot more leg room than most American/European airlines we have taken. The food was quite good and we even got Häagen-Dazs ice cream."
Nevýhody: "I wish they had a larger movie selection, but they had most "New Releases"."
Výhody: "excellent seat space and excellent in-flight service."
Výhody: "Crew service is good!"
Nevýhody: "The seat is really cramp and tight!!"
Výhody: "Space and courteousness"
Nevýhody: "Mid night snack can be improved, it’s too small a portion."
Výhody: "ANA flights are always well run and good enough."
Nevýhody: "Their iphone applications could be smoother and more functional."
Výhody: "Comfort as usual"
Nevýhody: "No idea"
Výhody: "Cleanliness, spacious legroom"
Nevýhody: "Serve coffee more"
Nevýhody: "Cabin to hot"
Výhody: "Excellent crew!"
Výhody: "Great customer experience is what look for in any service, ANA delivers this in abundance."
Výhody: "More leg room than most flights."
Nevýhody: "Baggage drop after on-line check-in very slow. Otherwise everything went very smoothly."
Výhody: "Their friendliness And care for the passengers"
Nevýhody: "i can not think of anything."
Nevýhody: "can not think of anything. Everything was more than i expected.Thank you for my experiance"
Výhody: "Crews were great. They worked fast and helpful."
Nevýhody: "The main issue was getting off the plane in Sydney - we had to wait for a bus to offload us as the plane was sitting a long distance from the terminal. The bus eventually came, offloaded half the passengers and then returned 20 minutes later to start to offload the rest. It's the longest time I've ever spend disembarking from a plane and clearing an airport - very poor whoever was responsible (I'm assuming Sydney airport was at fault)."
Nevýhody: "It was a short hopper so didn't mind much. I actually slept on this plane."
Výhody: "Honestly everything went really well. Like the title say, it was easy booking, a great price, and I got some wonderful memories to bring home."
Nevýhody: "I did think about changing my departure time but the ticketing agency didn’t relly quickly enough so I was stuck. Luckily it worked out."
Výhody: "Everything on time"
Nevýhody: "no outlet to charge phone"
Výhody: "Nice 777 plane, good snack"
Výhody: "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
Nevýhody: "In flight meal could be improved"
Výhody: "Staff is awesome"
Nevýhody: "The seats in economy are ok and not a good comfortable seat.. and needs improvement on food menu choices. But no problem boarding, the attendants are courteous and nice.."
Výhody: "Been flying with ANA ever since I started living in Japan, and it has always been a pleasure. No complaints whatsoever."
Nevýhody: "No problems."
Výhody: "ANA use the Boeing 787 for this leg of the journey. This is the best plane flying in the air right now."
Nevýhody: "Nothing to dislike."
Výhody: "easy check in."
Nevýhody: "can't choose my own seats."
Výhody: "It was short."
Nevýhody: "Two key issues: 1. Split up seating 2. Required to pick up and check baggage with limited time due to customs check. 1. They split up all four of our seats (despite booking more than 30 days in advance). Our seven (7) year old daughter was by her self. So was our fifteen (15) year old son. When we addressed it to baggage check (part of major issue number 2), they put two seats together, across an aisle, with both children in them. We obviously just sat one of the adults with the seven year old. This was not just us. SEVERAL families had children seated alone and spread all over the plane. ANA needs to require grouped seating for children under thirteen (13) years old with an adult. 2. Tokyo Haneda is the only airport I can think of where I have to pick up and check baggage again just to clear customs. The flights were 1 hour and 45 minutes apart. With nearly an hour dedicated to getting baggage claimed and getting through customs, we barely had time to fix two of our split seats (see issue 1) and rush via a free bus route that took 6 minutes (luckily we were first stop) to get us to domestic terminal 2. We were then lucky again because we made it through security quickly and our gate happened to be right next to the security check we chose. Another side piece: Haneda Domestic Terminal 2 has four security check areas (A-D). We saw no identifying marks indicating which were closest to which gate. Our bags have already been through a bag check process. Feel free to run them through security scans. Don’t make us wait to collect them just to walk them through the customs desk and check them again."
Nevýhody: "The fact I had to come back to Canada from Japan. Canada is ghetto."
Výhody: "Staff are super kind."
Nevýhody: "The fact that my feet got very swollen (twice their normal size) due to the small space - that had the passenger to my right sleeping on top of my right side."
Nevýhody: "seat labeling not clear"
Výhody: "The meals were delicious. Japanese option was a seafood bento and breakfast grilled whitefish. Tasted fantastic and well presented."
Nevýhody: "The premium economy seat was about average. Comfort okay but not the best for sleep."
Výhody: "Free alcohol on international flights is always a plus."
Nevýhody: "The movie selection was not as expansive as I've seen previously."
Výhody: "They had a lot of Great Movies! I was able to catch up with Kong, James Bond, The Great Wall and much, much more!"
Výhody: "Efficent, courteous and reliable."
Nevýhody: "Nothing in particular."
Výhody: "Love the plane itself. It felt like it was new and it was very comfortable."
Nevýhody: "Sometimes I am unable to understand what the announcements are saying. Probably due to the accent and volume of voice."
Výhody: "Efficient and uneventful"
Výhody: "High quality fit out, amazing flight crew, great food."
Nevýhody: "Movie selection could be greater."
Výhody: "Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition."
Nevýhody: "Very hard landing."
Výhody: "leg room; extra seat between us"
Výhody: "I slept most of the way home so didn`t use the entertainment."
Výhody: "crew was very polite and everything was smooth."
Výhody: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent. Meals were perfectly portioned and delicious!!!"
Výhody: "Modern planes Clean planes Great flight attendants Comfortable seats in economy"
Výhody: "Japanese quality is good quality"
Výhody: "It’s an old plane, so the seats are those older yet more comfortable type of seats!"
Nevýhody: "Better service from the crews."
Výhody: "The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals."
Nevýhody: "On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage."
Výhody: "I like the crew members"
Nevýhody: "Entertainment selection and food could be better"
Výhody: "Wonderful trip, Super nice Crew , perfect meal , great entertainment system"
Nevýhody: "Can not be topped up"
Výhody: "The crew was amazing. It was my first time flying so I was a little nervous but they made me feel safe and welcomed. The friendly crew was honestly what made the whole experience great."
Výhody: "Movies selection is great. Seating space is comfortable."
Nevýhody: "Boarding process could’ve been smoother"
Výhody: "The crew was amazing"
Výhody: "I can say all the crew was amazing"
Nevýhody: "They are doing excelent job."
Výhody: "The crew was amazing. seats were comfortable. The seats will be super comfortable, if there are more leg space."
Výhody: "Yes the SQ802 and sQ807 was excellent"
Nevýhody: "Returning flight food short be better SQ807"
Nevýhody: "Seat space could be wider for working"
Výhody: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Nevýhody: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."
Výhody: "Singapore Airlines delivers as always. Friendly crew and clean and well maintained aircraft."
Výhody: "The trip was horrible we have to sit separately three places."
Výhody: "Very comfortable"
Nevýhody: "I don’t see anything I didn’t like"
Výhody: "Comfortable flight, punctual, helpful crew."
Nevýhody: "I don't see the point in giving out menus for economy class, especially as it's only a choice of 2 meals and one of them wasn't available anyway. It's a waste of paper."
Výhody: "I liked the food that was provided and the range of entertainment is up to date anencephaly plentiful, spoiling you for choice. The flight crew were very friendly and prompt to serve which was amazing"
Nevýhody: "Some staff not courteous which surprised me"
Výhody: "Great service and comfort."
Nevýhody: "Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out ."
Výhody: "Frequent serving of drinks, huge selection of latest films on large screen, comfortable ride"
Nevýhody: "Crew woke me up from deep sleep to raise seatback for meal service. Sleep versus food?? Should prioritise sleep every time on night flights."
Výhody: "Crews were all nice, respectful and helpful!"
Nevýhody: "I wanted to watch Indian movies, but I didn’t see the subtitles for most/all of them."
Výhody: "I’ve flown with a lot of airlines in every class. This was an economy class flight and still the food was better than I’ve received in business class on American. The seat was comfortable, the entertainment options varied and extensive and the cabin team were amazing. They clean the bathrooms between uses. Seriously how do other airlines still exist?"
Nevýhody: "No free upgrade? ;-). But that’s unreasonable. I love this airline having not flown with them for 4 years I don’t understand why!"
Výhody: "Service is the best among the airlines I’ve ever taken"
Nevýhody: "Never ever get free upgrade"
Výhody: "The cabin crew are very helpful and friendly. I sat at the end of the row in the upper deck. After the gate door closed , they let me sit in the empty sit away from the toilets . During the flight they’re around with water and juices to make sure we’re dehydrated,"
Výhody: "crew was very polite and cheerful."
Výhody: "Crew, cabin and food."
Nevýhody: "Lack of entertainment console at each seat"
Nevýhody: "too long a flight 17 hours from SFO to Singapore"
Výhody: "Can't think of. We have been using Singapore Air for years and they were good. However, our recent few flights with them have been disappointing (hence the need for this review) - there's nothing to be happy about."
Nevýhody: "Writing on behalf of my wife. All staff that she met have sour face, perhaps to signal the passengers not to approach them? True enough, the cabin crew did not help her to place her bag in the luggage compartment; the cabin crew did not serve water when requested, and on second attempt, the cabin crew told her to request at the ground. The cabin crews she has encountered clearly expressed their unwillingness to serve with their face and action. Is this the new direction of Singaore Air? The entertainment system requires installation of an app, hence is practically useless since we do not have the app preinstalled in our device."
Výhody: "The presence and attitude of the flight attendants were highly pleasant and accommodating. The entire flight was very comfortable and made the 9 hour journey from Manchester to Houston Texas fast and enjoyable. The flight attendants always had a wonderful smile which felt genuine many a time and always made an effort to speak at the level of the passenger. When I had trouble connecting to the Wifi, one attendant even knelt down and connected my phone manually as I was not tech savvy in this regard. The food was of much higher quality as well compared to other airlines I traveled with on this trip."
Nevýhody: "Really the only issue was there was a 2 hour delay on departure, however this was due to issues out of control of the airline and I did not mind as the airline's ambience and my experience with it overshadowed any delays."
Nevýhody: "Old planes and screens."
Výhody: "Crew, plane, punctuality"
Výhody: "The crew is friendly and helpful"
Nevýhody: "Equipment rather poor, screen isn't very clear, hard to read subtitles."
Nevýhody: "poor ground and inflight crews hospitality poor food quality poor food variation"
Výhody: "Crew and boarding were efficient"
Nevýhody: "Choice to have meal immediately after takeoff or just before landing. I chose to have it just after take-off but didn't expect not to have any breakfast. Not fun leaving the plane hungry."
Výhody: "The attendants were helpful, smiling and friendly. The entire time We flew with an 18 month old and they came looking for us before he flight to help us carry our stuff on board. They gave her a toy, asked for her name, and checked on us often. They also gave my husband and I an option for early food service so that one of us could help our daughter eat. The movie selection was great. Take off, flight and landing were smooth. And we arrive half an hour early both directions!"
Výhody: "Everything in this flight is very good. Next traveling time I will consider this airline first!!"
Výhody: "Aircraft was OK."
Nevýhody: "Cabin crew service can definitely be better. Should offer more snacks for long flights."
Výhody: "Friendly and approachable"
Výhody: "Crew staff were excellent. Food was pretty good. Overall trip was flawless including and early arrival."
Nevýhody: "The movies choices in the in-flight entertainment were wanting."
Výhody: "Crew were friendly and constantly moving through the cabin with drinks and snacks (outside of meal times)"
Nevýhody: "The in-flight entertainment systems are really showing some wear & tear. The screen was blurry, the letters on the control buttons had work off and the sound quality was terrible."
Nevýhody: "Flight was delayed, but other than that, flight was great."
Výhody: "Crew and entertainment"
Nevýhody: "Very small seats. For full flights they should use the double deck aircrafts. They are much more comfortable. I paid an expensive fair for an old plane which was unfair"
Výhody: "It was convenient"
Nevýhody: "The seats were so hard I had to sit on a blanket and have a cushion behind. The entertainment was poor and the system was old."
Výhody: "Top notch service and experience. Up there with EVA Air as the best I’ve ever seen."
Nevýhody: "Baggage delivery took very long in Hong Kong. Bags were coming off 35 minutes after the first bag came off."
Výhody: "Can i request for a food that us not pork? I don't eat pork nor shrimp, i will be traveling on the 5th of January again and i don't want that we will be starving again for the second time since last time we never eat for they don't have anything substitute for pork. Hope they will serve some chicken or beef for not everyone will eat pork and to starve while on the plane is not acceptable for we paid for it. Thanks"
Nevýhody: "Food was below average"
Výhody: "The flight departed and arrived on time."
Nevýhody: "The plane was not the same plane I booked travel on. They changed it, so if it’s the 777 then it is basically widebody short haul seating in business, with a lay flat price! The seats are old and don’t work well. This has been an issue on all the flights I’ve taken between Tokyo and HKG."
Výhody: "Crew are friendly"
Nevýhody: "Flight was late, seat tray was dirty, and entertainment system hard to use."
Výhody: "Flight crew was friendly."
Nevýhody: "The TV on my seat was not working."
Výhody: "The crew were busy but very attentive"
Nevýhody: "I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones."
Výhody: "The crew was understanding of our situation. We had a layover in Hong Kong and they moved us to the front in hopes that we will get out quicker to make the next flight."
Nevýhody: "It wasn’t the airline fault that we were delayed nothing else could have been done"
Nevýhody: "No WiFi on plane. Major draw back"
Výhody: "Having a single restroom in the economy plus section had folks climbing over each other, especially the bulkhead seats, all of the flight. Even the flight attendants had to climb over the bulkhead folks feet."
Nevýhody: "The second security check before boarding had people jumping from their seat section to be checked, as the security staff weren't concerned about people's seating priority. It also seemed a couple of economy plus ladies sat in business class."
Výhody: "Delayed. Late notification of delay. No text notification of delay."
Výhody: "Crew was polite. Clean cabin."
Nevýhody: "Electronic entertainment system appears a bit old. Lacks USB sockets."
Výhody: "Friendly and efficient staff."
Výhody: "Everything, thank you. See you next time. The best airplane"
Nevýhody: "It’s front row business class. First of CX needs to be upgraded like the 777-300R, full recline , 4 seats in one row instead of 7. Specifically seat 12c front rower, when the foot rest comes up, there is no room for your feet, if you have long legs. Very uncomfortable for an expensive ticket"
Výhody: "Excellent ..."
Nevýhody: "We were served only breakfast and lunch ... in 16 hour travel with a cup of noodles if you asked, the stewardess needed to get reminders couple of times. The steward serving food was excellent. No coffee nor drinks were offered after meals. Food was good though."
Výhody: "Very uneventful flights and that is a good thing. Friendly flight crew, good food served and on time."
Nevýhody: "The aircraft from was showing some wear."
Výhody: "Everything was good."
Výhody: "- Good food - Good choice of entertainment - Comfortable seats - Polite staff & well organized"
Výhody: "Good food"
Výhody: "Business class passengers use Qantas lounge in Brisbane - fresh and well stocked. Boarding was hassle free and flat beds were very comfortable. Crew were helpful while being very busy."
Nevýhody: "We had seats in the centre but ate at totally different times. Left aisle and right aisle worked a different schedule - annoying. Entertainment very high tech but odd selections."
Výhody: "Everything but the seat"
Nevýhody: "Seat configuration is not worthy of CP business class. It’s the old 777-200, either retire the plane - that would be a shame, or upgrade the seats"
Výhody: "The food was good."
Nevýhody: "We were sitting at te back and it was very cold. Not sure why. They ran out of chicken for lunch."
Výhody: "We got to our destination"
Nevýhody: "Premium Economy waste of money , staff don’t clear rubbish away No room very disappointed won’t do it again"
Výhody: "Cathay is a good Asian airline, and if you compare it to any American-based airlines, Cathay is exceptional. Staff are generally very friendly and helpful. Seats and food on economy are pretty good, as far as economy goes. Entertainment system is updated and offers a good variety of options."
Nevýhody: "They are a bit strict on carry on luggage weight but not that big of a deal."
Výhody: "Food is ok."
Nevýhody: "Washrooms are small and dirty."
Výhody: "Brand new A350-900 airplane. Better movie selection. Nicer bathrooms."
Nevýhody: "No more advanced seat selection except for an additional $180. No more serving wine and beer with dinner although I think its still available on request. A lot more screaming kids on the flight. Cathay is becoming more like the budget Chinese airlines. Sad."
Nevýhody: "Overall waiting and long flight."
Nevýhody: "I dont like the servic guys"
Výhody: "Was in premium economy from Hong Kong to London. Fairly comfortable seats. Managed to sleep about 7 hours. Food was decent."
Nevýhody: "Crew appear disinterested in the service."
Výhody: "Everything thing worked out well except for the food for my wife. Sitting all the way in the back wasn't that bad because no one was behind us and we could fully recline."
Nevýhody: "Kayak or Cathay provided no options to select meal preference while checking in online more than 24hrs before departure."
Výhody: "Entertainment system worked fine."
Nevýhody: "Economy class cabin is chaotic. Food is mediocre."
Nevýhody: "Poor leg room, very tough for a tall guy"
Výhody: "that is great flight. I'm very with fight"
Nevýhody: "tiket issuing time some has mistake than we want to change very big problem, that take a hour and hour."
Výhody: "The staffs were ok. They did everything on the limited power they were given."
Nevýhody: "The airlines should at least compensate the passengers with proper voucher for food and comfortable shelter. It has delayed total like over 8 hours and they kept changing the gate for at least 2 times!"
Výhody: "I liked the orange juice."
Nevýhody: "There were no interesting movies. There was no internet connection"
Výhody: "It good."
Výhody: "No issues."
Nevýhody: "No complaints."
Výhody: "Good food and service."
Nevýhody: "The premium economy cabin configuration - it was a full flight, I was seated at the right-hand side of the cabin, and the toilet is at the left, and it was not easy and having to step on people's feet to go to the tooilet."
Výhody: "CREW AND PLANE"
Výhody: "Able to sleep. Arrived safely."
Nevýhody: "I accidentally sat in the wrong seat and had settled in comfortably, when a crew member pointed it out, I quickly got up and made my way to my seat. However someone was sitting there. The crew member told me that since the person had settled in I'd have to sit in another seat and pointed to yet another seat. Needless to say I was very confused and more than a little ticked with the inconsistent behaviour. Things didn't get any better when they defended their approach instead of simply acknowledging the problem."
Výhody: "The attitude of the staff was very good so also the service . Food was OK ; could be better within the cost parameters ."
Nevýhody: "There wasn't enough choice of entertainment . The snacks offered were good but the refill of exhausted items was not there . Possibly this could be improved ."
Výhody: "Crew was great, entertainment was diverse, blankets were comfortable, and food was good. I think I'll make Cathay Pacific my airline for East Asia US travel."
Nevýhody: "Nothing to complain about it improve. It was an easy, efficient process to get on and off the plain."
Nevýhody: "To the guy in 26G, it was incredible how you ignored three flight attendants when they asked you to put away your laptop. You were so obsessed with your own self interests that the general safety of your fellow passengers was not important. That must have been some email that you had to keep typing even as the plane was pulling away from the gate. So important in fact that you didn't touch your laptop for another two+ hours. But you did get it out again and proceeded to pull the same stunt as we descended. Stunning behaviour. I enjoyed how you convinced the crew to put your laptop in the overhead bin both times. I believe the clincher was the four carry on bags you had with you. Priceless. Guess you should be grateful you weren't on a US domestic flight. But I'm sure you would have turned the story away from you and on to the crew."
Nevýhody: "More than two hours delay"
Nevýhody: "Simply excellent service"
Výhody: "The staff on Cathay, as always, was wonderful."
Nevýhody: "The plane was extremely outdated - I felt like I stepped into a time capsule and somehow made it back to the late 80's. The seats were hard plastic, 21st century headphones didn't properly work because their inputs required two jacks instead of the now standard one, half of the seat belt had what can only be described as a fun noodle attached around it, and instead of the seat back reclining the actual seat just slid outwards, making you slouch instead of recline. While the staff was lovely, I honestly can't believe airplanes like this are still in commission. All it was missing was an ash tray in the arm rest."
Nevýhody: "everything...terrible airline"
Výhody: "Service was excellent. Technology was amazing. The people were Beautiful"
Nevýhody: "If patrons were more respectful of other patrons & guidelines set in place. Thank You!"
Výhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nevýhody: "Vegetarian food. 30% of people are vegetarian"
Výhody: "flights on time. special meals I ordered were provided."
Nevýhody: "very long check-in line. took over 1hr to check in. tried to check-in online in advance, but system did not allow me to do this."
Nevýhody: "If the disembarking didn't take 45 minutes."
Výhody: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Nevýhody: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Nevýhody: "During flight after first meal the cabin temperature is way to cold. Then it gets warmer but later, second half of the flight the air gets very cold again so it’s difficult to have a good sleep."
Výhody: "Reliable, high quality service"
Nevýhody: "The aircraft arrived late in Istanbul for the connecting flight to Egypt causing us to miss out flight which made us wait 5+ hours in the airport which was a huge inconvenience."
Nevýhody: "Small legroom"
Výhody: "It was fine!"
Nevýhody: "No problems there... Everything was fairly well organized..."
Výhody: "The service in plane was on average , but this is provided with other airlines I guess"
Nevýhody: "The trip was delayed with no apparent reason, they blamed Baghdad airport which they denied, the waiting area was uncomfortable There were people let them in bypassing the queue"
Výhody: "(see above)"
Nevýhody: "(see above)"
Nevýhody: "Flight was delayed 2 hours before take off."
Výhody: "We didn't crash"
Nevýhody: "Took too long. Build a transporter!"
Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Nevýhody: "The sound from the headphones is just horrible. I decided not to listen to music and could barely hear the voices in a movie."
Výhody: "They are literally the BEST airline I have every flown! All the crew are so nice and it is their policy to give you all of the comforts - pillows, blankets, headphones, drinks (including alcohol), movies, musics, games, meals, snacks and probably more! I don't think they have a way to take money! This was the best flying experience I have ever had! The plane itself was also very nice. There was touchscreen in front of me with all kinds of entertainment plus a USB charger for my phone. They also made sure the closest connecting flight folks had gate attendants waiting for them. The service is phenomenal all the way around!"
Výhody: "Eat fare , amazing customer services . Turkish airlines s pretty good. And affordable .."
Nevýhody: "Nothing , it was all good"
Nevýhody: "When we arrived walking to the shuttle the crew had thrown our play pen n stroller out on the walkway. They didnt take it inside with our luggage.It was checked in with all the suitcases! So luckly my son recognized it as we were walking by. Very disapointed if he hadnt noticed it we would of been out of luck. No baby bed or stroller! Why dont they take it with the luggage OR at least let you know they dont transfer them for you! Not happy"
Nevýhody: "Enjoyed the hotel stay on the long layover"
Nevýhody: "The things that they can improve upon: - Better tasting, not chewy meatballs - Providing salad dressing - Water absolutely had weird odor - Omelette was not tasty at all, as if it came from an industrial machine"
Výhody: "My first flight with a different airline."
Nevýhody: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Výhody: "Service was nice, crew was very respectful and the gift were well within accomidation"
Nevýhody: "Leaving the aircraft by stairs to the runway"
Výhody: "Employees were very helpful. Service was great."
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Výhody: "I like the movies"
Nevýhody: "boarding should be handled better than what i saw at Istanbul. a man checking every ticket manually which cause many long line and waiting to get to the bas"
Nevýhody: "The flight was cancelled due to weather conditions, that's fine! I never found out till I had to contact the airlines and verify of this piece of information after I heard it from news. Kayak never notified me, nor offered any alternatives!! Poor service!"
Nevýhody: "Return flight from Delhi to Istanbul to Houston cancelled on Jan 8 2017 due to bad weather in Istanbul. Extremely poor to non-existent process in communicating and rerouting passengers. Frustrating to me and monumental time loss for business travellers like me."
Nevýhody: "the employees at the check in booth were so rude and unhelpful. I needed a wheelchair because I had a very bad backache, but they refused to help me and they made me wait standing up in line for over 2 hours. It was a very painful experience."
Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."
Výhody: "I got a little bit sick on plane and the crew was super helpful and supportive."
Nevýhody: "Tbilisi-Barcelona flight was okay but 5 days earlier I took the same flight from Barcelona to Tbilisi where they changed my flight time and nobody let me know!! I didn't receive any information about it and so I had to spend 6 hours at the Barcelona airport!"
Výhody: "Seat reclined more than some. The food was really good!"
Nevýhody: "No lemonade. There were a lot of steps of security at the gate."
Nevýhody: "On the San Francisco to Istanbul flight the food was a bit greasy. Otherwise good service from crew and company."
Výhody: "It is very bad all flights been cancelled!"
Nevýhody: "Didn't like any thing zero bad I wanna come back to the state! I'm was born in 1946 I couldn't stand on my feet any more!"
Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Výhody: "Service was outstanding!"
Nevýhody: "I have no complaints!"
Výhody: "Flight on time and pretty smooth. Plane was nice."
Nevýhody: "Same documents were checked several times. Kids screaming most of flight. I know that is not crews fault. Could not eat food due to food allergies. Very hungry and tired at end of flight. Legs swelled up very large. Good idea to remind passengers to move feet around every hour. But...overall the flight was nice. Good plane. Good movies. Would fly Your airline again. Will just bring my own food and move around more."
Výhody: "i liked the entertainment worked well and everything was fine"
Nevýhody: "I hated waiting before boarding it took forever it was very unorganized and the people were rude and yelling to customers"
Výhody: "I loved the complimentary Turkish delight and all the food provided. Not only were meals served on shorter flights, the food itself was very tasty. The crew was nice, if somewhat aloof, but everything was provided without having to ask. Pillows, blankets, and headphones. They also gave us these wonderful pouches with slippers, eye mask, toothbrush and toothpaste, and chap stick."
Výhody: "It was a nice flight"
Výhody: "The movie selection was really good, presentation in general was nice."
Nevýhody: "The temperature on the flight from IST to KHI was too high, AC was only blowing out warm air. One of the most uncomforatble flight experiences ive ever had."
Výhody: "Very nice food, comfortable seats, great staff"
Nevýhody: "A bit sluggish boarding"
Nevýhody: "Two hours late leaving Sofia."
Výhody: "The food was excellent on this airline. The service was great. I recommend this airline."
Nevýhody: "Sadly the airlines treat us like cattle now the way they squeeze us in like sardines in their non-adjustable seats. This appears to be true on all most airlines."
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