Nevýhody: the last flight could have the monitor per seat
Nevýhody: Seat not comfortable
Výhody: Crew was fine. Flight was delayed which in return made my arrival to my destination extremely late where I had to take an Uber and ruined my next day at work.
Nevýhody: To date, any flight that a family member has taken with avianca was either delayed or cancelled to the next day.
Výhody: The crew was nice!
Nevýhody: The breakfast
Výhody: The plane departed on time. Everything was in order, the line moved quickly and it helps group numbers /letters get called to get in. Overall it was a good experience .
Nevýhody: The quality of the beverages, i think it could improve.
Výhody: I was impressed, it was a nice experience in general
Nevýhody: I can’t think of anything right now
Nevýhody: The fly from bogota to Lima was delete 2 1/2 hours
Nevýhody: they cancelled me because they overbooked the flight, I had to fly to Bogota instead and wait over 4 hours for a connection flight to Sao Paulo. I have decided not to fly Avianca again. after 10 years I have had enough.
Výhody: The entertainment
Nevýhody: The food. Need to get something more than a sandwich
Výhody: The entertainment
Nevýhody: Change the food.
Nevýhody: When I tried to buy this tickets the kayak app said that it couldn’t been processed and for that reason I bought in another app, now I have a charge in my card and never used the tickets. I need my money returning soon.
Výhody: No comment
Výhody: The itinerary and utility of this route, flying from Central America to Brazil
Nevýhody: The boarding process and the directions of it
Nevýhody: the seat is really unconfortable, looks like the back of the seat is perpendicular and you are leaninf forward all the time. Reclining the seat improves a little but still very straight
Výhody: Was so frustrated with the lack of communication, did not enjoy this flight. Got stuck in Miami for a night because of Avianca and there delay. terrible experience. Sticking with Delta.
Nevýhody: Flight did not take off from Lima until 2.5 hours after scheduled time, causing me to miss my domestic flight from Miami home. Zero communication from crew until after we had been waiting for hours both on and off the plane as to what was going on. Disappointing. Would not recommend. Fly Delta.
Nevýhody: Poor food choices. No water offered to passengers
Výhody: I want to write good but no excellent all procee I have to choose excenet
Nevýhody: I don’t what happen in the future I can’t take suitcase only one but for this moment I could taking two suitcases and paid for over wait like si. Taken other suitcase I knew I have 7 pounds over bits I paid for other suitcase I left clohtes
Výhody: Movies options
Nevýhody: Food taste and quantity
Výhody: leg room was good
Nevýhody: food served could be better
Výhody: The crew was professional, the flight was smooth.
All went well.
Výhody: Great crew. Comfy seats
Výhody: Smooth flight
Nevýhody: Free food
Nevýhody: I was on the last seats, so my food was cold when it got there, also I wanted to get something from the on-board duty free and they didn’t have the item on either of both flights
Výhody: Boarding was organized.
Nevýhody: Plane lacks maintenance, its dirty, and my video screen was broken.
Nevýhody: Very smooth flight with just my wife and I in the row.
Výhody: El tiempo
Nevýhody: Más oferta de comida con más frecuencia
Výhody: The aircraft was clean & spacious
Nevýhody: Did not get my specoal meal request, do I had no food, & I am Starving, treated like they did me a favor to travel, & gave me a useless voucher, I asked for more water, & they dod not want to give me, I had to run to the gate.
Výhody: That I made it home alive
Nevýhody: Boarding, too many flight delays, run to your connection or youre stuck, also they did not get my special meal request so I went 14 hours without any food, the seat I was in was broken (picture proof) also there was a line for the lavatory that was 1/4 length of the aircraft from SAO to LAX.
Nevýhody: They over charge for baggage and didn’t help us at all for having lose our flight. Awful airline.
Nevýhody: ONLY LIQUOR IN BOG NO WATER, BOG to LIM 1 hr delay, hot cabin no fan above seat, no water offered only liquor or juice, LIM to CUZ, gate in LIM was closer :-), stuck in warm Bus for 40 min to board, they offered bottle water :-] on board, need so much more humanity in airline travel.
Nevýhody: Comfortable and a very attentive crew!
Nevýhody: On time
Nevýhody: Better communication with crew. Very unprofessional
Výhody: Much better than average seat. Crew was friendly.
Nevýhody: It was a short flight so no food so you may want to bring your own snacks.
Nevýhody: Better boarding process
Nevýhody: Boarding was terrible
It could be better
Výhody: The entertainment
Nevýhody: The boarding, and the flight was delayed
Nevýhody: Late leaving again with Avianca.. Business class with no individual movie screen, only showed a few TV shows and that was it on a 4.5 hour flight. Seat falling apart.. Worst business class I have ever used.
Výhody: food, drinks,seats and movies
Flight delayed over an hour
Výhody: Service on board
Nevýhody: Avainca’s desorganizarion. The flight got delayed over an hour. Filight Bogotá to Lax got cancelled. I had to stay overbite in Bogota.
Nevýhody: the food was very bad.
Výhody: Nice Staff
Nevýhody: Bording in Cusco, Peru was disorganized..
Punctual safe and nice crew
Výhody: they were very polite and nice at every moment to smile, say "hello" and "thanks"makes a big difference on time comfortable, I went in executive but I noticed the airplane was clean and in a good shape inside
Nevýhody: nothing, I must say thanks Avianca once again
Nevýhody: Old plane, no screens!
Výhody: Leg room, courtesy, movies
Nevýhody: Crowded lines.
Výhody: Entertainment, breakfast included, comfortable seats, modern plane. Head room
Nevýhody: Seat back trays are terrible, food slides due to loose supports, and angle. Design flaw. Flight 3D map is not very informative or user friendly. You can't zoom in and out, map not marked very well.
Výhody: Great crew and service
Nevýhody: There was an added security measure a free the full airport screening. It was disorganized, unwieldy, overly time consuming and after going through every carefully packed article by hand an impatience as I had to quickly repack everything including fragiles. Why took me hours the night before had to be done in minutes with over 200 people on line 10 minutes before take off time. Absolutely terrible.
Nevýhody: 5 hour delay not to much fun
Výhody: Dinner all time and crew servicial
Výhody: I liked food and entertainment
Connection time was not enough
Výhody: food, entertainment and confort
Nevýhody: the time between flights was not enough, I had to run to the Montevideo flight. If Avianca knew I was coming in another Avianca flight, they could send a staff to make easy the migration process in Lima-Peru
Nevýhody: I didn't find the larger plane (2 aisles 2 seats on each end with 4 seats in the middle) comfortable.
Nevýhody: I dislike when I line up according to when my group and another group is asked to line up when the first group isn't even halfway done getting on the plane.
I didn't find the larger plane (2 aisles 2 seats on each end with 4 seats in the middle) comfortable.
Výhody: I got upgraded, service was excellent.
Nevýhody: Flight was delayed and I almost missed my connecting flight.
Výhody: Todo en horario, comida muy bien, la atención también muy buena.
Nevýhody: Los asientos son muy incomodos
Nevýhody: Never made it, thanks Avianca.