Nevýhody: "1 hour late boarding, 20 min. Waiting outside in cold to get into the airplane and then 30 min. Circling around the city before landing"
Nevýhody: "We paid for our bags on booking and then paid for them on both flights again."
Výhody: "Flight was on time"
Nevýhody: "Boarding should have been smoother."
Výhody: "Crew/ fast flight"
Nevýhody: "La aeromoza , poco educada. Las del boarding me cobraron una maleta cuando en el check in nunca me avisaron, ni dieron la opción, de hecho a cada pregunta nuestra tuvieron que acudir a la encargada, todos principiantes, y eso significó que yo tuviese que pagar 20 euros por una cartera de mano."
Výhody: "Some of the staff were nice"
Nevýhody: "Flight was delayed four hours, and while that happens sometimes, what really upset me was the compete lack of help and competence from the staff. It seemed to me nobody knew what to do or what was going on. I tried to talk to three different desks and the cabin crew and nobody could help at all."
Nevýhody: "Lines were 20 times longer than every other airline and we almost missed our flight because of it. The seats were u comfortable and small."
Výhody: "Everything… crew and pilot was polite! Easy flight was comfortable…"
Nevýhody: "One hour late departure insufficient information Had to be bussed to plane negating any value for paying for priority Parked off stand at Birmingham had to use steps from plane and into terminal wife has arthritis and can’t carry bags I had to carry two bags down steps unable to use handrail really quite dangerous no apology re delay"
Výhody: "Quick and efficient staff."
Nevýhody: "Whole. Families split up , inc young children, one group of ten spread all round the plan. Just two of us me row 27 better half row 8 ! Only Jet 2 do this too to punish you for not paying to sit together."
Výhody: "The flight itself was quick and crew members were professional."
Nevýhody: "We weren't informed of flight delays until arriving at the airport. No information was provided on departure time until after waiting almost 2 hours. Ryanair staff at the airport made announcements exclusively in Spanish, without providing an English translation."
Výhody: "Liverpool airport, flight"
Nevýhody: "Service from ground staff in Palma Being charged twice for our bags. Paid £200 for 2 bags instead of £100. Will never fly Ryan air again."
Nevýhody: "20 minutes notice of an 8 hour delay. Zero communication, treated like cattle by ground staff, given a €5 food voucher after literally chasing staff around other boarding gates. €5 is not “reasonable” food expense for this length of delay under EU261. Then sent a reminder to claim from insurance company. No Ryanair - we will be claiming full amount from you, and encouraged other travellers to do the same. Utter amateurs and fraudsters."
Nevýhody: "Everything cost money. They were late both flights. The seats didn’t recline. There was no communication for the boarding. It cost $100 each way for bags. It cost $24 to print out your boarding pass if you did it at the airport. Water even cost money. No pocket on the seat backs to put stuff in. Bags took forever to get."
Nevýhody: "30 min Delay - boarding 1 hour day on the tarmac before take off 30 min Delay - disembarking 2hr delay - getting our bags off Zero information throughout"
Nevýhody: "How rude the crew members were and unhelpful."
Nevýhody: "Landing was shockingly scary, staff not so friendly, seats were dirty"
Výhody: "Food was hot and tasty."
Nevýhody: "Near 2 hour delay."
Nevýhody: "The airline app did not enable us to download our boarding passes as non-EU citizens and the check-in desk refused to issue paper boarding passes. We had to wait to the last minute at the gate for the agent to write up a boarding pass by hand. Ridiculous."
Výhody: "No si Long Time in prepratives"
Výhody: "Clean and efficient with good staff."
Nevýhody: "Why do I have to sit with other people whom have been purposely separated from their wives family & friends ? I know the answer because Ryanair have now adopted the Jet2’s system of ensuring although you book together you definitely won’t seat together! ( Unless you pay the premium to sit side by side as 99% of the worlds airlines do as a matter of course!)."
Výhody: "Passengers and crew were nice. The basic price is ok, but many people buy "extras" like "privileged" boarding, and seats next to friends/relatives, so not so cheap overall."
Nevýhody: "I don't understand Ryanair policy on random seat assignment. It delays boarding while passengers negotiate on swapping seats. I guess it's just a cynical ploy to extract more money, like the privileged boarding scam. In Palma, the departure board went from Delayed to Boarding without any announcements. The plane was late arriving and the crew blamed the ground staff. The ground staff were certainly slow coming to the plane at Stansted. I wonder if they are disenchanted with Ryanair too. We will actively avoid Ryanair where possible, and advise others to do so."
Nevýhody: "Couldn't recline seat Can't use Bluetooth as phone on airplane mode Hold luggage cost a bit expensive Automated seat allocation separates couples so we are forced to purchase seat to sit together. This is unacceptable."
Výhody: "It was exceptionally inexpensive"
Nevýhody: "It seemed like if you weren't paying close enough attention, you'd get nickel-and-dimed for every little thing that most airlines just take care of automatically"
Výhody: "price and on time"
Nevýhody: "carry on luggage put in hold"
Nevýhody: "Ryanair boarded the plane only for us to be stuck inside a dirty stinky tunnel with no plane at the end of it. Crying children, moaning kids, no air conditioning, for about 1.5 hours. Ryanair as a company KNEW they'd be delayed, yet they board us into a disgusting tunnel to sit on the floor with no toilets no water nothing. We then board but at this point I was deathly ill and Ryanair didn't take care of us at all with any free refreshments like they should have for being late. Disgusting service. Won't be flying with them ever again this happens way too often."
Výhody: "I didn't like much"
Nevýhody: "the crew did not know anything, not even how to check in a flight"
Nevýhody: "The plane arrived in Palma late, the gate was changed twice, we were told before boarding that there are no drinks on board and that we should buy drinks before boarding in the nearby shops. The plane took of with more than 70min delay. Announcements from the crew were not understandable, After landing in Stansted, the gate was not ready (due to the ground crew again) and we had to wait 10min before the gate. Luggage took forever."
Výhody: "A very average flight, cannot complain. the newer mod seats made so much more room on the plane."
Nevýhody: "When you buy tickets as a collective and check in with plenty of notice; it's an absolute disgrace to charge to sit next to your travelling partner. Ryanair going out of there way again to rinse there customers for every penny."
Nevýhody: "I'm a frequent flyer. This was my first and last flight with Ryanair. It started at the check in desk. The flight cost me 140 euros plus an additional 50 euros because I didn't check in online. I never check in. Ever. For any of my domestic or national flights. Never. after reading my itinerary email it did state to check in online but failed to mention there would be a penalty if not done. What's the point of a ticket agent when they can't give me my purchased ticket? I have to pay you to give me my ticket !!! Ridiculous! Than I get to the gate and I don't have a seat number because the computer said "full" . I get into the plane. It's delayed 2 hours. We are sitting there in our seats and a passenger 2 rows behind me starts screaming because a cockroach flew into her hair (flight attendants did nothing did not Do anything to help her as she was frightened she was about 11 years old). The floors were a mess. Food, wrappers and crumbs all over the floor. Might explain the cockroach. The air was blasting colder than any flight I have ever been on and I fly a lot. Horrible. I wish I never flew with them."
Nevýhody: "Had to pay 50 extra since did not check in online"
Nevýhody: "Made us shove my bag into the compartment and made a scene in front of everyone. I will never fly Ryanair again. Worst way to treat guests."
Výhody: "Free magazines, easy to bring luggage on board"
Nevýhody: "It was so hot, we were sick. They kept trying to sell perfume! We all had headaches!"
Výhody: "They did get me there is one piece..."
Nevýhody: "By the time you get what you need, it's cheaper to just book a "real" flight, where you don't get extra bills for every item, such as having to pay over 50+ Euros for luggage and carry-on, not to mention 15 Euros for a boarding card. I understand it makes it cheaper to print it ourselves, but I don't have access to a printer while on vacations. 5 Euros might be understandable, but 15 is abuse. Plain and Simple. My first and last RyanAir experience."
Nevýhody: "There was no priority boarding for families with small kids. And the lines were long to board."
Nevýhody: "The staff on the ground was incredibly rude and dismissive. They were so offensive and racist toward us that we decided to fly a different airline. I have never been treated like this in my life. I understand Europeans are different but they just assumed my wife and I did not speak Spanish and were saying racist things about us just because we are African American. Maybe they had never seen a black person before? Incredible. When I called them out on it in Spanish (which I DO speak) te girl helping us HID her badge so I could not write down her name!! Then "left to go on break" she was so embarrassed. I will never fly Ryanair again and will relate this story to anyone thinking of flying them."
Výhody: "I felt comfortable even though seats were a bare minimum. Worth the lower price."
Nevýhody: "i didn't know that I could have carry-ons if they fit in little airport blue box. This is a key incentive to choose Ryanair over a competitor."
Výhody: "The staff & crew on the Ryanair flights I take are kind, caring and very professional. I am a regular flyer Thank you Ryanair Also I need to use OCS in both Palma & Dublin they are super! This makes my traveling so much easier and relaxing."
Výhody: "As always, Ryanair tends to be pretty diligent on boarding by rushing people to the plane. No delays, we boarded ahead of time and arrived on time to destination. Their routes and destinations are convenient most of the time."
Nevýhody: "There was no priority boarding at the Palma airport. We boarded like the rest of passengers, even when paying for the ¨privilege¨. And they made us board and wait in a line 20 minutes before the official boarding time. While checking our bag, it had one kilo overweight, and at the desk, they made us take things out of the suitcase and put it in our hand luggage. Making us do that for one kilo overweight is ridiculous."
Výhody: "Ryanair's cabins crews are outstanding. They have been trained very well and they work with customers extremely well. Two planes I have been are booth 727-800 series and both flights were easy and very good. The boarding process was also efficient and they had the plane ready for take off on time and 10 minutes early into Barcelona."
Nevýhody: "Ryanair's computer communications is not efficient. I received the same message 4 times and the link never worked. I also signed up for their App, but because I am not an EU citizen, the App does not function. The airline has loaded the plane with the maximum number of seats, so there very little room, particularly leg room. Both my flight were under an hour, so it was not a problem, but a longer flight would be uncomfortable."
Výhody: "Early arrival. Very friendly crew which is not always the case with ryanair."
Výhody: "Good aspect of flight: was inexpensive."
Nevýhody: "This is my first flight on Ryanair. The seats are uncomfortable, stuck straight upright and cannot be reclined. Very jammed together seating. The low cost encourages family flying, so there is much more than the usual amount of howling babies--in particular, one directly behind us who howled like a banshee for about a third of the 2 1/2 hour flight. The charge to check a bag was quite high. I was on Ryanair because we were flying with relatives who already had booked this flight. In future I will avoid Ryanair. I'm willing to pay for a modicum of comfort."
Nevýhody: "There was nowhere to put my bottle of drink!"
Výhody: "Cheap fair"
Nevýhody: "At gate they removed our handbags with checked baggage because no space is available inside. But when we boarded more than half of the overhead storage was empty! This was a 45min trip and this attitude costed us another 1h wait time in the airport because we had to move and wait for the bags at the baggage claim area etc... total waste of time"
Výhody: "It left on time and arrived on time. Cheap and cheerful but you get a great service for what you pay!"
Nevýhody: "Big unadvertised feea. You end up paying much more in the end & feel like you're trapped in a scam after you bought the tickets. See examples: - to print out your boarding pass at the airport -to check EVEN ONE bag -to get a cup of water - multiple small inconveniences & lack of service on every front, even compared to other stripped down no frills carriers Delays! Cheap seats with an ad for food purchase plastered on the back seat in front of you. Repeated attempts to sell extras - food, drinks, jewelry, perfume up & down aisles by embarrassed flight attendants Bad service & total disrespect for & misunderstanding of their customer and even their own employees. It's unbelievable. Skip this airline!"
Výhody: "Amazing price! 50.00 USD round trip from Madrid to Mallorca"
Nevýhody: "boarding policy...... Small cramped seats"
Výhody: "The price of the flight."
Nevýhody: "We started boarding and were taken to a hall to wait. Then we were taken on a bus and then we finally boarded. The waiting period was very annoying. They should have started boarding when they were actually ready to board. Also, not enough luggage space for the amount of passengers."
Výhody: "Friendly Staff Checking in online as 2 people and having seats sat together."
Nevýhody: "Waiting for buses and slow passenger boarding and unloading - held up by terminal buses and being stuck in queues on steps as buses were so full Plane was very hot - even with the air conditioning jet on. Both flights were delayed - on way out in air wiaitng for landing slot, on way back waiting for a take off slot."