Nevýhody: "I paid for travel insurance yet I still had to pay Ryanair 55euro for not being able to check in before my flight as checking in with momondo would not work!"
Nevýhody: "This company Son unos malditos ladrones Me cago en la madre que los pario"
Výhody: "Checkin and security Quick passport control and luggage"
Nevýhody: "The plane was late, boarding process very slow, Lon wait to disembark"
Nevýhody: "I will never fly Ryanair again. They harass you by email on a regular basis to upgrade this and upgrade that. They also do it when you open their app. Terrible, terrible marketing."
Nevýhody: "The announcements made by the main air steward were mostly unintelligible due to a very strong Spanish accent."
Nevýhody: "Great attractions and clean descending"
Výhody: "Flight was quick"
Nevýhody: "The representative at check in almost charged us €100 for a checked bag we’d already paid for when we bought our tickets online. When I asked her “didn’t we already pay for this?” She checked her screen and just said “oh” and let us through."
Nevýhody: "the worst traveling experience. as intl travelers could not download the wi-fi at their airport and they charged 40.00 per person for just the check in ticket... the customer service was the worst ever. very nasty employees"
Výhody: "Nothing late again dirty plane not allowed to bring alcohol on which is fair enough but they don’t mind selling you there own"
Nevýhody: "Everything was rubbish"
Výhody: "The pilot and safety tannoy is not loud enough"
Nevýhody: "The app wasn’t working to check in. We arrived to the airport 1.5 hrs early only for them to tell us that there would be a $56 charge for not checking in 2 hours ahead of time. This is absurd. Almost as much as our ticket to Mallorca. Not okay. They were so rude to us and I dont trust that they will do this again to us. It’s a scam in my opinion. Definitely read all of the fine print or they will rip you off. Oh! And we paid for PRIORITY boarding. Psh"
Výhody: "Price and punctually."
Nevýhody: "As mentioned being separated by the “ random computer choice of seats. We were put rows apart both with empty seats either side of us, we fly lots and only Ryanair and Jet2 do this."
Nevýhody: "The seats are small and they don’t lay back even when I upgraded to priority. I had to ask for food and water and paid a lot. But mainly the flight was delayed over 2 hours before boarding and then another 45 min in the cramped plan:("
Nevýhody: "I had to book my own flight"
Nevýhody: "Delayed , everything is nickel and dime"
Nevýhody: "For your fault i lost my Next flight to Valencia and nobody of your personal helped me to resolve my problem, when you are the responsables that i lost my flight."
Výhody: "It took off roughly on time"
Nevýhody: "Boarding was slow, checking in was annoying (just lots of steps to be done with lots of ppl who don’t travel often and less helpful staff), and the plane smelled odd."
Nevýhody: "80 euros for the flight - 55 euros for a check in fee...what a joke - how do u calculate that price? Over 53 countries visited and that's the first flight I ever had to pay to check in - last flight with them"
Výhody: "Finding an affordable flight to allow the family to get away for a weeks holiday that would otherwise not be possible."
Nevýhody: "Having the family sitting separately on the flight as we were not able to afford to pay additional money to per book seats. But it was only a 2 hour flight so we coped. Think it would be a good idea if the airline didn’t just assume that because a child is 11 years old they are able to sit away from their parents. My son has additional needs and so although his chronological age is 12 years his developmental age is only 7/8 years so being sat away from his parents was very stressful for him. Maybe asking during booking if any of the party hav s additioonal needs would be a good idea."
Nevýhody: "It was delayed and no one told us any updates on the fligh. I almost l"
Nevýhody: "When check in took place we were kept in a dark,cold,wet & windy covered area for about 10/15 minutes before being allowed to board the plane. This is really unacceptable in this day & age."
Výhody: "With Ryanair, you can only really like the price and the people. To be fair though, m the toilet was clean.."
Nevýhody: "Our flight was scheduled to depart at 7.30 am, but was still refueling after an earlier flight at that time. In a way it was lucky that it was late; if it had been in time, we would have been queueing on the Stansted tarmac in the rain. As it was, the rain had just stopped while we waited at the foot of the aircraft stairs. We actually took off 45 mins late. The new, additional-cost priority boarding is a joke: almost everyone was a "priority". Several passengers didn't understand the long "priority" queue, so joined it only to be turned away at check-in."
Nevýhody: "landing had some turbulence"
Výhody: "Ryanair gets you there."
Výhody: "La atención durante el vuelo que duró 30 minutos"
Nevýhody: "El trato del personal durante el abordaje . PÉSIMO !!!"
Nevýhody: "Carry on luggage put in hold"
Nevýhody: "Snack would be nice - does everything need to have a fee? My flight cost about $100, surely a small snack would be possible"
Nevýhody: "Ground crew went on lunch break causing an hour delay. Seat was dirty. Could not understand what the crew was saying."
Výhody: "Simple online check in; short ride; arrived on time."
Nevýhody: "We waited on line for over 30 min before boarding; no food or beverages were offered and the plane was not equipped for in-flight entertainment."
Nevýhody: "Ryan Air makes you pay a "Priorty" boarding fee so that you can take your carry-on on board. Then if there's room they'll let non-priority passengers bring their carry-on's. We were at the front of the line for non-priority. They said we had to check our carry-on's because there was no more space. However, they never filled up their overhead bins and they remained empty on the flight! What a scam."
Nevýhody: "Delay of flight and delayed access to car rental (made via Ryan Air). Ryan Air did nothing to help with communicating the delay to the car rental company."
Výhody: "Price for the flight"
Nevýhody: "Unexpected, late, and lack of communication of long delay. The gate numbers change at almost the last minute to boarding, meaning you may need to run to the right gate and be last in line."
Nevýhody: "Delay on departing"
Nevýhody: "The website to check in was confusing, bombarding with other fees so when I saw the option to check in later I never completed online check in. Plus I was on vacation already in another country with limited internet. I was unaware that I would have to pay a 50 euro fee per person for not checking in online! I was assigned a seat in the last row of the plane while my travel companion was all the way in the front."
Výhody: "nice crew, they tried their best"
Nevýhody: "the plane was packed with drunk af stag groups screaming shouting abd drinking non stop from takeoff to touchdown"
Výhody: "Arrived at 5.45, checked in, gone through security by 06.30. Flight delayed by 15 minutes, due to passengers not Ryanair. Arrived 15 minutes early so would have arrived earlier at Palma. Staff seemed friendly. No real complaints."
Nevýhody: "We had trouble checking in beforehand we got there 2 hrs early and were still charged extra $100 dollars to print our boarding pass. THIS IS unacceptable"
Výhody: "Service on time"
Nevýhody: "People next to me"
Výhody: "5 minute early arrival"
Nevýhody: "We stood 10 minutes outside in the freezing cold before boarding."
Výhody: "Food and entertainment was not part of the deal. Fine with me."
Nevýhody: "Everything was fine. 15 minute early arrival."
Výhody: "low price on time comfortable"
Výhody: "The flight crew seemed very professional. The cabin crew was very polite and courteous."
Nevýhody: "The cabin crew seemed very disorganized. As was the boarding process. People were standing during some pretty good turbulence. I am a captain on a foreign carrier. Letting the pax be that uncontrolled endangers others also."
Nevýhody: "I booked flight by mistake. Tried to cancel within minutes and could not reach anyone so I sent email immediately for refund and no proper response."
Nevýhody: "Website hard to use"
Nevýhody: "I flew from Cork Ireland to PMI and unfortunately a large group of young adults boarded as well. They were drunk, obnoxious, adding around a bottle of alcohol singing loud songs over the announcements. The crew did not control them properly and even had to call the police upon landing. Poorly handled situation that made the rest of the passengers suffer through the appalling behavior."
Nevýhody: "You have to wait in crazy long lines and you will probably miss your flight like we did and fork out 250 euro for the next flight. They do not use technology and have far too few employees to handle the number of customers they have. I will never try to use this airline again. This is the first review I have ever written."
The worst flight we ever had..I ve been attack by another passenger who just throw à bag to me for no reason ...I ask the fligjt attendant to do something...she havent ..she was as rude as the passenger and told me if im not happy à The door is still open I can get out of the plane...it was one of the first time also I 've pay à big extra to have confort sent...and its been hell... I think it was like an extra about 56 euros total ... I regret that I paid for this extra....and for what I get..I deserve respect ....
Nevýhody: "Ticket was booked as Czech Airlines operated by Smartwing. Kayak directed me to checking in on Czech Airlines but did not work, spent nearly 2 hours to figure out I need to check in on Smartwing .com, but luggage fee needs to be paid to Czech Airlines, and seat selection fee paid to Smartwing."
Výhody: "Awesome staff. Was upgraded to comfort seating for free"
Výhody: "The woman who checked me in was slow and rude"
Nevýhody: "Find new ticketing agents. Also there were screaming kids everywhere. Running up and down the aisles. It would have been nice if the airline employees could have gotten their parents to control their children"
Nevýhody: "Required to check a bag for $80, flight was delayed, almost missed connection, bags did not make the connection and flew the next day, spent at least the first day of trips waiting for bags to arrive, still haven't. Spent a lot of waiting on busses to get to the terminals with very rude personnel."
Nevýhody: "Uncomfortable seats, no room for bags overhead and shocking disembarkation."
Nevýhody: "No early check in. The longest line at check in that I ever seen. Terrible seats"
Výhody: "Dirty cabins and incredibly uncomfortable seats. Highly unprofessional staff and crew."
Výhody: "The food"
Nevýhody: "Lost my bag"
Výhody: "It was short flight so not much to share, crew was ok"
Nevýhody: "It was delayed over an hour"
Nevýhody: "no legs room delay at bording delay to get to Praha"
Nevýhody: "Flight was late ~ 1h"
Nevýhody: "No snacks or even water given"
Výhody: "Nice crew and new airplane"
Nevýhody: "Three hours delay, and no explanation given at all."
Nevýhody: "Delaying 3 hours"
Výhody: "Crew, hours, convenience"
Nevýhody: "Departure frim tel aviv was very! bad. Departure delayed a lot, but the check in was really terrible. Slow, inefficient ground crew."
Nevýhody: "We paid full fare economy and were given seats who don’t recline. You have to pay for the food. Only 1 bag allowed to check. The flight was full of screaming children and the crew did nothing. Many passengers were upset"
Výhody: "On time, good service"
Výhody: "Nice staff, smooth flight"
Nevýhody: "Everything took ages, no one spoke to us, like time to board the plane, or we are landing...."
Nevýhody: "Delay with no apology and with poor information at the airport. The new airplane, but a dirty window."
Výhody: "On time"
Nevýhody: "Extreme charge for extra luggage because it was code share with smart wings. Didn’t honor delta gold medallion status. €2 for a small bottle of Watson plane"
Výhody: "flight left on time crew was nice"
Nevýhody: "no food or entertainment, and I didnt know it was like a low cost flight"
Výhody: "The flight was quiet and peaceful."
Nevýhody: "There was no room for my legs ( a 1.78 cm tall guy), and if you are taller than that you will not be able to sit comfortably at all!"
Nevýhody: "no drinks, even water. no ampthy from the crew, even not a smille"
Nevýhody: "Long delay. No personal at the gate at boarding time. Checking in was a nightmare. Very slow and no crowd control. Long wait in the aircraft before lifting off. Basically not a good choice if you need to connect to another flight. Allow 4-5 hours to be on the safe side."
Nevýhody: "My flight was delayed by several hours due to disruption at Gatwick which is by no means airlines fault. But what's unforgivable in modern age in the inability to check in online or at the airport's terminals without visiting the check in desk. This meant that even though I had no luggage to checkin, still had to wait in 1.5 hour queue to then go to the only desk available for my 20 secs checking and issue of the boarding pass. What a waste of time! (flew from Gatwick as apparently online checkin is available when flying from some other airports)"
Výhody: "The plane was new, we were sat in the exit seats, so had ample leg space (though the seats did not lean back because of that). The crew was polite and efficient."
Nevýhody: "The check-in process was very lengthy. I think a lot of it was because of the passengers, but probably the ground crew could have been more efficient."
Výhody: "Boarding was fast and quite organized nicely"
Nevýhody: "I asked for an emergency place due to my height (6"5) and got one, only to realize that instead of placing 2 rows for the emergency area they placed 3(!) rows, making the emergency exits the smallest rows on the plane. Eventually we were moved to other seats, but that was horrible. No food. No Entertainment. Crew was Hebrew speaking but talked to the passangers only in English (bad one, I must add)."
Výhody: "Didn't have to pay to check a bag."
Nevýhody: "Seats were cramped."
Výhody: "Crew was polite and kind."
Nevýhody: "Delay of flight by 1hr. No entertainment. No free food and food purchased also not good."
Nevýhody: "The announcement finally boarding, then when everyone was waiting they delayed the flight. They gave one half a cup of water and when I asked for more I was told that I would have to purchase it. they offered nothing no snacks no entertainment uncomfortable seats only 5 kilo carry on and 15 checked luggage. Even though on the Czech air website site it allowed for 23k.I hope never to take that flight again, it wasn't even cheaper."
Nevýhody: "Hi, Words cannot describe the damage your crew made when separating the seats between my wife and I. She is pregnant and I wasn't able to sit by her during the flight. SHAME ON YOU!"
Nevýhody: "We had issues after take off which scared the whole plane and had us looking at one another in worry. Then had engine issues again when descending that were absolutely terrifying the whole plane was yelling and crying, very trematic. I have flown 100's of times and have never in my life experienced something like this. The landing itself was also horrible as we just basically smacked the ground. If you can fly a different airline do so! I think quite possibly these aircrafts are over due to be retired and the company does not maintain the safety of them."
Nevýhody: "They checked us into the wrong gate. We then had to walk upast and down stairs and across the tarmac to get on the plane. My husband have low blood pressure problems and problems with stairs. There was no consideration."
Výhody: "Price point was good, staff was friendly and helpful. Overall the people working here are excellent, but they're clearly fighting an uphill battle against the company's systems/tech"
Nevýhody: "*The online check in didn't work, so I wasn't sure if I actually had a flight until I got to the airport. *Upon arriving at the airport, the flight number had changed, which added to confusion. *Upon boarding aircraft, I realized I was assigned row 32... in a 25 row plane. I guess I was the first to realize this, as when I pointed it out to a flight attendant, she conferred briefly with a coworker and then they declared it was open seating. *The beverage service took so long that they never got to my row."
Nevýhody: "late on our way to and from Europe, seats are uncomfortable"
Nevýhody: "I will not fly with them again. I have too much stressful experience. I had bought my tickets more then 6 month before the fligth but because overbooking situation I did not enter to this fligth and I was forced to stay another day without no money and insurens when the next fligth will be.To be continue I was noticed that only fligth that can arrangeg for me to Tel Aviv is not direct via Moscow and total duration will be as 9 hours. The moment I arrived to Moscow I was very suprise to Know that my next fly to Tel Aviv on that day canceled too. I had to stay one more nigth in moskow . so I came back to Tel Aviv after 48 hours!!!! Before than I bouthg tickets I checked baggage allowance on the website of Cheh Air Travel Company and it was 23 kg. vs actually16kg !!"
Nevýhody: "- 4 hour delay with no explanation, except that they knew and didn't tell the passengers. - treating passengers like sheep - demand money for water - old and dirty airplane NEVER AGAIN SMART WINGS/CZECH AIRLINES, TRAVEL SERVICE AIRLINES"
Výhody: "The flight crew was lovely."
Nevýhody: "Major delays, we stayed at the airport for 3 hours! Very annoying, and uncomfortable."
Nevýhody: "The crew was extremely rude - I was in an isle seat and overtime a crew member walked by they rammed into my arm and didn't even say sorry. They also tapped me hard when we were getting ready to land and said "Earphones out!" overall the crew was the worst I have ever had. Never will I fly with this airline again"
Výhody: "Because of a delay in the first flight, we thought that we will miss our connection, but a Smart Wings agent was waiting for us, took us to a quick exit from the plane, gave us the boarding cards, and drove us to get on time to the next plane. We were stunned! we never got such good treatment"
Nevýhody: "It may be was not the company fault, but the security check was very long and hypercritical"
Nevýhody: "No online Checkin. Seats all spread out. Very few staff for check-in and it took for ever."
Nevýhody: "One of the worst trip I was struggling between the samrtwings and flight network.com trying to book the seats but no one was able to help me .espically flight network.com they gave a lot of wrong information. It was nightmare!!!!"
Nevýhody: "The delay of 2 hours"
Nevýhody: "Two hrs delay made us almost miss our connection. Had to run all the way through Prague airport, very very stressful experience"
Nevýhody: "The air craft was extemlly uncomfortable (in my way to Praha). In both ways we recieved nothing, even not a glass of water. Aircraft takeoff was in both sides with a delay."
Výhody: "The staff was polite."
Nevýhody: "The delay in boarding. The unexplained delay in takeoff. They do not share information with passengers at all!!! Very low quality cold cheese sandwich. Only cheese sandwich to choose from despite the menu. Room temperature Cola zero. Unable to do webchekin? why? This company flies so much..why there is no online check in????! why? The leg room is extremely poor. Everything squeezed. The last seats near at the end of te aircraft are 90 degrees straight!! more than 90...they actually lean forward a bit...I sat there! is hould know impossilbe! I'm sorry...i have to put this company to my black list..."
Výhody: "Absolutely nothing."
Nevýhody: "Original departure time: 20h Effective: 23h Because of this unbelieveble delay, I lost my bus to Piccadily and got stuck at the airport to get a train. Result: I was supposed to arrive at the hostel 22h quietly but arrived 4am in the morning. Company Explanation: plane in Madrid. Did they not know that people had bought the ticket and waited in Prague? Where is their responsibility? 110 kc not account for it"
Nevýhody: "Original departure time: 21h55 Effective: 24h Delay without any apologize or compensation. I asked for a bottle of water but they sad only for sell."