Najděte levné lety do Aurora

Výhody: "Crew was great. TV Entertainment system was excellent."

Nevýhody: "Food was atrocious!"

Výhody: "Uneventful flight. Baby in next row only cried intermittently"
Nevýhody: "Please place crying babies in a sound-proof compartment"

Výhody: "Nothing"
Nevýhody: "Food was terrible. It’s worse among the airlines."

Výhody: "Crew and flight time"
Nevýhody: "Entertaiment - pleasee TV"

Výhody: "The 2 trips were fantastic. From checking in to getting off the aircraft, service was a-okay."
Nevýhody: "No comment."

Výhody: "Air craft"

Výhody: "service attitude"

Výhody: "The layover was hell. They put me in a warehouse with wooden benches for beds. Never again"
Nevýhody: "Horrible service. The US part of the journey was fine but the rest was aweful."

Výhody: "The crew was attentive and polite. The flights were on time, and the entertainment options were good. The Doha airport is quite nice, with many eating and retail options. although everything is very expensive, even by airport standards."
Nevýhody: "My wife and I personally don't mind a selection that leans heavily toward Indian food, but I imagine others will not. The main courses were mediocre and the "sandwich" offered between meals on the 13+ hour flight was cold, soggy and inedible. The seats on our A350 were hard and not very comfortable, and the recline function was difficult to operate. Security at the Doha airport was confusing. We had to go through 3 separate checkpoints for our transfer, each with different rules and procedures. The final check at our departure gate was the worst, with impatient officials giving hurried instructions in heavily-accented English, and scolding if passengers didn't understand. I was sent back through a second time to remove my camera from the bag (and to be scolded by the agent), and was patted down a second time coming back through the x-ray, which had green-lighted me both times. It made me wonder if this was a reaction to the extra scrutiny that Arab passengers receive from our airport security in the USA."

Výhody: "Nice flight. Good service but it seems women dont get service men do. Ie my wife."
Nevýhody: "Screening was arduous. Line for business class check in at counter was chaotic with no sense of order. A real mess. took over a half an hour and agents were processing coach passengers randomly and seemed oblivious to business class passengers who paid a significant price for the tickets."

Výhody: "Crew were very helpful and courteous"

Výhody: "The food was great with three options for each meal and there were a lot of options for in flight entertainment"

Výhody: "It arrived on Time."
Nevýhody: "Entertainment system was broken and had to be restarted a couple of times before It crashed completely. Food sucked."

Nevýhody: "No proper communication and very poor management. I was on an emergency and no one bothered to listen and all the passengers were sent . The customer care numbers didn't work as they operate between 8-5 !! No one to reach to .. really bad experience. Don't suggest this aircraft for folks who needs to travel urgently !"

Výhody: "Philadelphia-Doha was excellent and noticeably better than Doha-Bangkok. ood, service, condition of aircraft were all better in the PHL-Doha leg. I have done the trip a few times now so it is not a fluke. Odd that the Doha food (and I usually get the local dishes) is very so-so. I usually only take a bite or two. Not appetizing. The Doha-BKK staff was less professional as well. The trays of the main meal were left with the passengers so long, we passengers started to bring our own trays to the galley. The plane out of Doha was very tight so passengers in economy have that sardine experience. The cup holders did not work although they would have been useful."

Nevýhody: "Extremely small leg pitch"

Výhody: "Fantastic. Crew was the best part! Very accommodating and nice. Looking forward to my next flight with them."

Výhody: "Price"
Nevýhody: "Food"

Nevýhody: "THere was no wifi"

Výhody: "The flight got delayed for 4.5 hours. We didnt receive any call, sms or email informing us about the delay. We went to the airport for checkin only to discover that it was delayed! No justification or any reason were given to us. We are travelling with a baby. We had to get a taxi to return to our home and return back to the airport after 4.5 hours. Called qatar airways and send them a xomplaint email. No one cared to answer. The worst flight ever. Will never go with qatar airways anymore"
Nevýhody: "Delayed for 4.5 hours. Extremely bad customer service"

Výhody: "Staff were professional, food was good and seats were comfortable."

Výhody: "The crew who were dedicated to our row came by and introduced themselves individually. They came frequently to ask for anything I required. They prompty responded to a request call. The lavatory to passenger ratio for Business class was excellent and I never had to wait for more than a minute. The food was very good but there is room for improvement."
Nevýhody: "Some of the bread and croissants were not really fresh. Fresh fruits were also very limited and not properly ripened."

Výhody: "طيران ممتاز"

Výhody: "good service, good food"
Nevýhody: "staff could be more cheerful towards travellers"

Výhody: "Very very clean plane."
Nevýhody: "Movie selection could be improved. Second meal had no vegan option."

Výhody: "Nice crews"
Nevýhody: "No headsets to hear movies"

Výhody: "Excellent Service"

Nevýhody: "The customer service is terrible. They refused to accommodate me for a 19 hour layover with a complimentary airport hotel stay, claiming there was an earlier flight--that was still 12 hours away, that I would have to pay to book anyway. Pure scam to get you to pay to upgrade your flight, pay for hotel or be condemned to stay in there airport for a whole day. Never ever again! Don't fly them!"

Výhody: "On board crew are excellent."
Nevýhody: "Ground staff requires training specifically on communication related to boarding. Travelers were confused as to what zone is boarding at a given time as there were no announcements. Pathetic boarding process."

Výhody: "Flight was on-time, crew was very friendly. The entertainment was very good, the food was o.k."
Nevýhody: "Everything overall was very good, the only issue was that we tended to sit with our dirty trays and empty cups for quite long periods of time."

Výhody: "The airline did not give me 2 seats next to each other like I had booked more than 6 months prior to the trip. They refused to give my friend and I the 2 seats I had iriginally paid for and booked so we were stuck in the very last row of the entire plane with no reclining seats and terrible service for over 13 hours . Completely awful and really disappointing"

Výhody: "Everything is fine and have a wonderful time"

Výhody: "The Steward on this flight was excellent. Very attentive and pleasant. He asked at the end of my flight how was everything. Food was good ."
Nevýhody: "This flight was better than the flight going out to Doha , then to Abu Dhabi. You guys were late landing,and as a result I almost missed my connecting flight, was rushed thru the airport like a lunatic by one of your Reps. Then was told my luggage may not be in Abu Dhabi when I arrive, which it was not. My paid for seat wasn't available and had to sit in the back. Had to fill out a lost luggage report in Abu Dhabi. Was promised my luggage by 4:30 pm . Didn't receive it until 2:30 am next day. Missed my whole first day of vacation as I had no clothes , toiletries, etc . Very angry, and feel I should get a substantial discount on my next flight in March to Dubai. Totally unacceptable !!!!!!!"

Výhody: "Entertainment"
Nevýhody: "Flight to Doha was great! Enthused crew and Ey also kept ensuring bathrooms were clean. On way from Doha to Chicago it was disgusting"

Nevýhody: "Terrible. Awful. Could not possibly recommend this airline to anyone."

Nevýhody: "not friendly staff delayed and no help. cost me so much did not get anything"

Výhody: "Price and schedule"
Nevýhody: "Food. Waiting place at Qatar airport. Arabian crew on board due to their non- friendly attitude."

Výhody: "it makes my trip wonderful. Thanks quatar airlines and kayak"

Výhody: "The aircraft was perfect it self. The crew were nice"
Nevýhody: "They changed my chiled seat twice and they couldnt find a place for both of us togetger."

Výhody: "Attentive flight attendants, good entertainment selection, and yummy food."

Výhody: "Service and bartender."
Nevýhody: "Nothing"

Výhody: "entertainment selection is great"
Nevýhody: "GIVE US WIFI! Also on international journeys, they should make coffee and drink rounds more often"

Výhody: "Relaxing areas"
Nevýhody: "Nothing"

Výhody: "Seats were comfortable and staff were friendly and accommodating"
Nevýhody: "Quality of food could have been better"

Výhody: "I liked the comfort, the crew, the food and all the rest I specially appreciate the bedroom and the meal in Doha, while I was waiting for my next flight to Kathmandu. Thanks Qatar Airways"
Nevýhody: "I didn't like the waiting to clear immigration in Doha, I had to wait 3 hours in line, only 2 counters were opened and many babies were crying in the line, tired, exhausted with no other option than waiting. I know Qatar Airways is not responsible for this and I don't blame them but be prepared to wait in Doha, which is a beautiful airport by the way"

Výhody: "Things I liked: 1) Ample leg room in economy. I liked the 3-3-3 seating arragement. The cabin was very comfy. 2) Friendly staff overall 3)Good quality food"
Nevýhody: "1) The reading lights for my seat didn't turn on despite repeated reset by airline crew. Ditto for all passengers in Row 31 D-F. 2)Antiquated personalized screen for entertainment.When compared to Etihad and Emirates, this is way below par. 3)I was told mango juice was not available only for them to serve it later with regular meals. 4) I had left my coat with staff at the front to be picked up on my way out. While other airlines wait with the coat on your way out, Qatar made me wait to hand over my coat. I was one of the last passengers to deplane."

Nevýhody: "The flight was delayed due to technical issues. The passenger was kept in the plane for 3 hours and no water supply was distributed to the passengers until the crew was approached. We were asked to change plane after 3 hours and we had to go through the transit scan once more with limited time to spare. Upon reaching the new gate, all passengers were tired from the waiting and rushing. Snack box was distributed but it wasn't sufficient for everyone. There are passengers who had to wait till food was served on board which is another 2hours later. In this changed aircraft, the annoucement system went haywire. We were waiting to depart the airport but it recited the crew is ready to decent. It went on a couple of times. The situation could have been handled in a much effective manner."

Výhody: "Asian veggie option, cute friendly staff (many of them), comfy exit row seat"
Nevýhody: "They made me get off the plane"

Výhody: "I loved the entertainment choices and the food wasn’t bad"
Nevýhody: "The crew wasn’t exactly friendly. They seemed really tired and as if they couldn’t be bothered with us."

Výhody: "Very comfortable flight"

Výhody: "Everything was great"
Nevýhody: "Nothing"

Výhody: "I must admit....this is one of the best experiences I have had flying and I fly this route a lot. I was traveling with an Elder who required a wheelchair and every step of the way it was smooth and the crew was attentive."

Výhody: "All great!"

Výhody: "I liked helpfulness of staff that took care of my 11months old son"

Výhody: "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
Nevýhody: "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."

Nevýhody: "one of the Lady crew member was very rude. When i asked her child meal she made a very bad face and told me that u should have booked online. I explained her i tried but couldnt book coz of may be cheap fare category. It was quite embarrassing for me :("

Výhody: "Good leg room"
Nevýhody: "For an 8 hour flight - we were given a sandwich and breakfast. Expected to be served dinner and breakfast given the time."

Výhody: "I liked how I didn't get jet lagged"
Nevýhody: "Half the food was good half was just okay"

Výhody: "The overall experience was good from boarding to disembark. emirates is a quality airline with affordable pricing. Planes were neat and clean cabin crew did their job at their best."
Nevýhody: "In some instances their was a shortage of food option. Although the menu said you could have a choice but some of the choices were exhausted by the time crew served it to the half of the travellers and the rest have to eat whatever was leftover. I think Emirates should stock a bit more of the food especially on a plane like Airbus 380. Its a huge aircraft and passengers sting at the vey end had to wait almost 45 min to 1 hr to get their food and that too was whatever leftover. They should make efforts to server all the passengers within a short amount to time rather than keep them waiting for so long. Most of the time more than half of the passengers had already eaten while those sitting in the back were still waiting for their food. Its not cabin crew's inefficiency but rather a policy problem that needs to be addressed."

Výhody: "The aircraft (a 777) and the on-board amenities and service."
Nevýhody: "Too many clueless passengers. I could not wait for the flight to end. It took a full hour and a half to get my single suitcase at the Kolkata airport."

Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."

Výhody: "Almost everything !"
Nevýhody: "Had to go and find a steward at one point to find out where my coffee had gone to."

Výhody: "Very comfortable flight in A380"
Nevýhody: "Boarding at Melbourne was late and somewhat shambolic. Flight attendants did their job but not with enthusiasm or friendliness. Emirates flight attendants seem to have lost some of their enthusiasm and friendliness."

Výhody: "Decent food, real utensils, free wine, excellent entertainment system, free limited wifi. Try finding that on a budget airline"

Výhody: "Good inflight entertainment"
Nevýhody: "Inflight service perfunctory Food of adequate standard Both used to be much better on Emirates"

Výhody: "Attentive crew (Busines cabin was near empty). Highlights the deficit caused by large occupancy A380 Business cabin. A380 business cabin has been economy classed to within an inch of its life, too few crew and those that are on duty disorganised and stressed. 777 crew ratio was 3 crew to 1 pax :)"
Nevýhody: "Engine noise. Boarding in Dubai was a farce as called to gate even though aircraft was severely delayed inbound. Surly lounge staff didn’t help. Business Class gate desk ‘closed’ even though staffed as person was busy on the phone. Weird 2 - 3 - 2 layout means window and centre seats have to clamber over reclined neighbours. Seat width better than A380 and also less tomb like when reclined to nearly flat bed."

Výhody: "Price."
Nevýhody: "Crew attitude. Business seat was broken and they could have cared less. Business Class on A380 is a joke. Narrow seats, too few disorganised crew arguing amongst themselves and a bad attitude off at least three of them."

Výhody: "The food was decent."
Nevýhody: "While checking in, they demanded me to show them my ticket back to the US and insinuated that I will stay in Rio permanently. There was a very disorganized line to get into the plane. They also forgot to give me immigration forms for Brazil."

Nevýhody: "The online site didn't let us allocate seats even before 48 hours of schedule flight timings. Complimentary seats were allocated badly. Even when contacted with airline staff they didn't pass on the right information. We found on airport counter that exists seats opened before opening the airline counter at the airports whereas we are told that it would be allocated at the airport counter only. Misleaded at Dubai by airline staff that airport counter would open 3 hours before flight departure whereas we found and told at counter it was opened 48 hours before flight departure. Faced lots of inconvenience in allocation of complimentary seats. I speak with other co-passengers in the flight and found single complimentary aisle seats were allocared to passengers. They same opportunity was not extend to others having more than 1 seats in the flight."

Výhody: "Crew were efficient and moved things through"
Nevýhody: "Food could be improved as was movie selections"

Nevýhody: "This seemed far different from emirate flights that I'm used to. Over the years their service has decreased but the 1 meal and sub-par snack I got for an 8.5hr flight was poor, likened to a budget airline. This is the second flight recently I've been on that the drinks come so long after the meal you don't even get to enjoy your cola with the meal. The first food cart should have colas if there won't be another cart to come along until 30+ minutes later. I also expected Emirates to provide an eye patch, an 8 hr+ flight in the night time hours in worthy of an eyepatch. Budget airlines do not provide this, but I expected Emirates to. Lastly, I don't think it's necessary to hand out a menu indicating there is something to look forward to when the food is of quite poor standards for Emirates, standard for all other airlines. Maybe the Durban to Dubai route stocks he flights with less experienced crew, this is the impression I got; a much less refined group of people on the plane."

Výhody: "The service"
Nevýhody: "Nothing"

Výhody: "more space"
Nevýhody: "space"

Výhody: "Good staff"

Výhody: "Everything was pretty smooth and no real issues. Online check-in was great and let us drop our bags off without waiting in a huge line."
Nevýhody: "Mosquitos in the airport. Probably the most we saw/got bit by in Myanmar was in the airport in Yangon."

Výhody: "Being able to sleep comfortably Great staff Food good rather than great but not easy on flight. Well chosen good wines. Chauffeur service to & from airport Ease of checkin"

Výhody: "The flight was on schedule with professional staff, and clean planes."
Nevýhody: "The food was ordinary."

Nevýhody: "I was given boarding card at Karachi airport to go to terminal B at gate 29, and at eleventh hour informed that flight was scheduled at Teeminal A at gate 11. The ground staff was not supportive at all and screamed at me on part of their own error. It was an horrible experience and I might not take Emirates flight."

Výhody: "The crew was super attentive."
Nevýhody: "The food choices were not good. The tray included more carbs than any thing else...a roll, crackers and breadsticks. A lighter choice of a sandwich or a cheese tray would have been nice. Rather than small cups of water on a 14 hour flight, it would have been nice to have bottles of water."

Výhody: "Food was great. Service was great."
Nevýhody: "Need to have more leg space for a long haul flight."

Výhody: "The food and care was great."

Nevýhody: "Not enough food and snacks"

Výhody: "Foods and electronic entertainment"
Nevýhody: "The male flight attendant accidently hit my head without apologize while I was bending down to tight my shoes."

Výhody: "Nice new plane. Efficient and punctual boarding and baggage service. Staff was so friendly and attentive."

Výhody: "Airplane was amazing and the aurlines crew awesome"
Nevýhody: "Nothing"

Výhody: "I was ready for a tortuous 14+ hour flight since I had a center seat in the very last row... But, I was pleasantly surprised. Enjoyed tracking the trip on the entertainment center and viewing outside on the cameras."
Nevýhody: "Navigating the entertainment system was a bit complicated and the touch screen didn't respond well to my touch."

Výhody: "Entertainment, movies"
Nevýhody: "Boarding"

Výhody: "Flight from JFK to Dubai was excellent, food, leg space, crew everything"

Výhody: "Nothing"
Nevýhody: "Terrible flight Terrible food Terrible announcements Religious versus from koran Added 500 dollars tax to our fee"

Výhody: "Staff was great, food was great, entertainment selection was great"
Nevýhody: "The environment was excessively hot the entire 14 hour ride within a cramped space, on top of a delay. Not fun."

Nevýhody: "Stewardesses, food, leg room"

Výhody: "Quality of travel Wifi option is amazing Food is also good"
Nevýhody: "Crew hitting the hands by moving around most of the times with no apology."

Výhody: "Received an upgrade to business class. Excellent service and accommodation."

Výhody: "Flight was from CHI-DBX-HYD but changed to CHI-DBX-MUMBAI-HYD(VALID REASON WAS GIVEN) My mother was the traveler and she was humiliated on Dubai airport and also on Mumbai airport. We were promised that she have to claim the baggage at her final decision, but she have to claim it in Mumbai and then check in again in Mumbai(False promise by Emirates). The worst part was, while she did her checking from O'Hara airport, the "EMIRATES EMOLOYEE" allowed her to check in her carry on "WITHOUT OUR REQUEST". But at the Dubai airport she was asked to pay $150 for the carry on. Since she did not have the cash, she couldn't pay and they "CANCELLED" that bag. And at the Mumbai airport she only received one bag and was told her other bag will be delivered to our house but the third bag is "CANCELLED". I don't know from whom should"
Nevýhody: "Flight was from CHI-DBX-HYD but changed to CHI-DBX-MUMBAI-HYD(VALID REASON WAS GIVEN) My mother was the traveler and she was humiliated on Dubai airport and also on Mumbai airport. We were promised that she have to claim the baggage at her final decision, but she have to claim it in Mumbai and then check in again in Mumbai(False promise by Emirates). The worst part was, while she did her checking from O'Hara airport, the "EMIRATES EMOLOYEE" allowed her to check in her carry on "WITHOUT OUR REQUEST". But at the Dubai airport she was asked to pay $150 for the carry on. Since she did not have the cash, she couldn't pay and they "CANCELLED" that bag. And at the Mumbai airport she only received one bag and was told her other bag will be delivered to our house but the third bag is "CANCELLED". I don't know from whom should"

Výhody: "Good service"
Nevýhody: "I didn't like how there were no vegetarian meals left when it came my turn for the whole flight."

Výhody: "Very comfortable seat, excellent choices of entertainment and service. Arrived ahead of scheduled time."
Nevýhody: "Nothing everything was excellent"

Výhody: "Our travel by Air Emirate was very good from NY to Dubai and to Hyderabad. We were trated nicely by the cabin crew and we were satisafied, If required, we travel again by Air Emeratesonly. Thanks,"

Výhody: "Service and comfort was good. Seats are bit smaller than other two gulf carriers. Food was good"
Nevýhody: "Food could have been bit better."

Výhody: "Flight share with another airline so we couldn’t book our seats in advance."
Nevýhody: "Space is cramped. Very professional and courteous crew."

Výhody: "Customer service excellent even though I was in the economic class they made me feel first class!"

Výhody: "Efficient, excellent staff and service, beautiful plane"
Nevýhody: "There was a nearly impossible connection time in Zurich."

Výhody: "The crew , comfort"
Nevýhody: "The long delay on take off (4 hours +) in Zurich"

Výhody: "Overall everything was great"
Nevýhody: "None"

Výhody: "Good seats for my wife and i: window and aisle seat"
Nevýhody: "Only glass of water free...coffee is 3.50"

Výhody: "Great service."

Výhody: "Checkin was smooth, cabin crew and service was great. Absolutely no complaints."
Nevýhody: "Nothing. All was exceptionally good."

Výhody: "Great service & lots of room to sleep"

Nevýhody: "Roughest flight ever, many people got sick, too much turbulence to fly"

Výhody: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."

Nevýhody: "30 mins late both ways"

Výhody: "The airline crews politeness & courteous comfortable seating were helpful on meal selection."

Výhody: "See / hear the middle-aged guy around seat 22 aisle coughing his lungs out throughout the 10 hour flight without once covering his mouth ? WTF is going on w an airline that would let a passenger behave like this ? Didn’t see the attendants offering a cough drop, or asking if he would please behave like a civilized human being. Looking for others corroboration. Spread the word like this guy this w his germs"
Nevýhody: "A grown man coughing loudly during a 10 hr flight w/o once covering his mouth"

Výhody: "I really liked the "About my flight" application on the viewing screens because it always gave me an idea of what we were flying over and how much longer we woulld be in the air. The food was excellent and I was pleasantly surprised that I could have wine with dinner or any time the attendants offered beveragess. The attendants were always professional and helpful. They all were fluent in English as well as several other languages. It was a nice touch when the attendant wore white gloves when he or she was collecting passengers' trash after meals and/or beverage service. I loved the cheese that was served at dinner."
Nevýhody: "My seat was a little confined when I put my carry-on bag in front of me on the flight to Zurich, but it was roomier when I stowed my carry-on in the overhead compartment on the returtn flight."

Výhody: "Prompt and business like"
Nevýhody: "As a business passenger I was told to go to the Avianca lounge this lounge is not Swiss standards the man sitting next to me was in a t shirt and swim shorts I started flying all over since 1952 most in the back so sorry to see such relaxed protocols"

Výhody: "Very little legroom, food was excellent"

Nevýhody: "Seats too small."

Výhody: "Got bumped to business class."
Nevýhody: "What's not to like about that?"

Výhody: "The comfort of the aircraft was great, as well as the service of the flight crew. We're very thankful that the airline put us up in a hotel and gave us a voucher for food due to a layover in Zurich."
Nevýhody: "The flight was an hour late, causing us to miss our connecting flight."

Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."

Výhody: "Nothing"
Nevýhody: "I was chrgwd to check in the only bag. Yhis is unheard of on intl flights"

Výhody: "A+."

Výhody: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."

Výhody: "The crew on board was kind and polite when they had to deliver bad news"
Nevýhody: "2 hour delay due to a morning delay at Barcelona, although that seemed odd. The delay was known early that morning. Flight from Barcelona to Zurich doesn't take long. Seems they could have rerouted, or at least sent an email or some notification. Also, the boarding staff at Zurich is rude and random about whom they let onboard with larger luggage or not. They held some people but not others. Middle seats have metal polls, making legroom awkward."

Výhody: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Nevýhody: "Everything was good."

Nevýhody: "Minimalist breakfast."

Výhody: "Registration and baggage check was fine, no line to wait im. The flight was moderately full. Good food and beverage service (although Lufthasa is a bit better)."
Nevýhody: "Zurich airport dining facilities are poor - no choice of warm food and pricey."

Výhody: "Again, crew and food."
Nevýhody: "I will only say that I am writing this review as we are sitting on the plane in Newark where we are waiting for our gate for a half an hour already and we do not know when we would get off board. And oh yeah... the flight was originally late for about an hour too! Simply unacceptable!"

Výhody: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Nevýhody: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"

Výhody: "Accommodating"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."

Výhody: "Best flight in years. Attentive crew, very good food and wine, on time. Strongly recommended."

Výhody: "The attendants were cordial"

Výhody: "Fantastic flight attendants, good food. I felt safe throughout the whole travel."

Nevýhody: "I missed a collecting flight due to weather and the airline refused to rebook my flight."

Výhody: "The flight crew were great very friendly & service oriented as far as getting your food & water"
Nevýhody: "My partner & I were given separate seats. We tired to reserve our seats online according to instructions & time but the online registration wasn't working properly. We had to wait til we were at the airport to do that. When checking in we were told we had to wait til onboard? Then once on board told no. So we were not able to sit together & weren't even in the same area of the plane. We also had an old plane & seats very uncomfortable. The movie screen was barely visible so basically u could just listen."

Výhody: "Bad inedible food and no leg room, and I am small."

Výhody: "Friendly service"

Výhody: "Seats we well spaced and comfortable. Crew was attentive."
Nevýhody: "Nothing notable. It is a fairly short plane ride so was not expecting any entertainment."

Výhody: "The food and staff were very good."
Nevýhody: "You should board the plane from the back so people aren't climbing over each other. Paying to pick a seat is a huge turnoff. Economy very cramped. Lufthansa was better on that."

Výhody: "We were fed constantly, which is nice because on a longer flight you never feel hungry. The staff was great."
Nevýhody: "More space would be nice but I guess you can't ask for too much on flights these days."

Výhody: "The seats had a large amount of leg room!"
Nevýhody: "We left a little late."

Výhody: "Friendly crew"
Nevýhody: "Very uncomfortable seating"

Výhody: "Super friendly amazing Flight Attendants!!"
Nevýhody: "plane seats seemed kind of old"

Výhody: "No issues. Loved it."

Nevýhody: "Arm rest doesn't go up all the way. Very difficult to get out when seats are reclined in front of you"

Nevýhody: "Different requirements for a carry-on luggages then the connecting flight. I was not allowed to take my carry-on with me where I had my stuff for my connecting 11 hours long flight."

Výhody: "Friendly, helpful and funny staff"
Nevýhody: "Extremely crowded, very hard seats. Note: flew with United, not a Swiss Air flight."

Výhody: "The best crew i have ever flew with..."

Výhody: "Everything went really well, including the check-in. I think that the personnel went further than it was necessary to make everyone feel welcomed. Not to mention, that the snack, which was completely unexpected, was delicious. To top it off they gave everybody chocolate to say thanks for flying with them. :-)"
Nevýhody: "Can't think of anything"

Nevýhody: "No meal option and my video screen volume did not work"

Výhody: "Boarding was easy."
Nevýhody: "I am 6' 1" tall and weigh 220, so not out of the ordinary and I felt like I was stuffed into a sardine can."

Výhody: "Not comfortable a little but scary on the flight to Detroit. Way better coming back to Denver"

Výhody: "great crew!"
Nevýhody: "luggage. what a nightmare. I waited 30min for my luggage (after a delayed flight) only to be told by a fellow PASSENGER that some of our luggage was directed to a FRONTIER CAROUSEL. I then had to wait by that carousel till I found it. so much for "bags in 20min guaranteed""

Nevýhody: "Better screens for in-flight movies. More legroom or upgrade options."

Výhody: "Entertainment"
Nevýhody: "Boarding at JFK.Always messy"

Výhody: "Boarding was quick"
Nevýhody: "No entertainment, plane was small"

Nevýhody: "First delay notification: 1 hour 20 minutes 1 hour later, Second delay notification: 3 hours 15 minutes 2 hours later: Third delay notification: 3 hour 50 minutes Fourth delay notification: 4 hours 25 minutes Fifth delay notification: 4 hour 32 minutes No explanation for reason. Last time flying Delta."

Výhody: "We boarded close to on time, no hassles. Allowed my husband and me (retired military) to board early, thank you."
Nevýhody: "LAX security is awful. We never left the airport (arrived LAX from Sydney AU) yet were forced thru security again. Had to remove shoes, was scanned and "frisked" by TSA to get to Denver. To go to Australia, Denver TSA waived the removal of shoes, skipped the scan for the metal detector and no one touched me, ditto for LAX on the trip to Sydney. Where's the uniformity or standards for TSA?? Why did I have to be subjected to this garbage on the way home?? This is why I despise flying. It makes no sense to me. This ruined what was a great vacation."

Výhody: "Not much. Boarding by "zone" works ok, but is no quicker than most other boarding methods."
Nevýhody: "Boeing 767-400ER seats had no leg room for 6'+ traveller like me. The entertainment system was so old that there were no 115v outlets or USB ports. On a 7-hour flight, that is a significant problem for travellers today with multiple electronic devices. Finally, we were not told in advance that we had to go through security twice and through US Customs BEFORE leaving Dublin. So, the 6-hour layover at JFK was a complete waste of our time as we did not have to go through Customs there."

Výhody: "Free drinks and snacks - great entertainment system (please read this Frontier)!"
Nevýhody: "Boarding process was agonizingly slow and ineffective"

Výhody: "clean plane, crew was very friendly."
Nevýhody: "no dessert in meal"

Výhody: "The crew was fantastic and very carrying when I wasn’t feeling well. They checked on me multiple times! The food was also really good for airline food!"
Nevýhody: "The security process in the Prague airport is so ridiculous. There are security agents who screen you in the baggage drop off line that makes the line take a very long time. Once you finally get your sticker from them it’s a quick trip through customs. Then the pain really begins with a security scan st each individual gate to enter a boarding area for the plane. Then I was pulled for extra security where a male agent touched my but with some sort of swab with no warning. He then claimed to not speak English (with zero accent when I asked him a question). It was a humiliating and very long process all run by delta!"

Výhody: "Everyone who has a kid knows how challenging certain things can be in a flight and for me the combination of a night flight interrupting my baby’sschedule + a full flight it equalized disaster. My daughter could not get comfortable for the love of life and I just felt horrible and frustrated and what sucked most was the 9 year old and her obese father siting in our row that kept giving us weird looks."
Nevýhody: "There’s NO room in planes between seats. It’s 2018 and new planes must be done ASAP to accommodate people better. I’m 5’1” and 110 lbs but adding my 25lb daughter siting in my lap before she turns 2 is absurd to expect that it will be comfortable whatsoever for us or the people breathing next to us. Please DELTA, lead by example and make sure your planes are designed with more room in between and around the seats. In my opinion, every seat should be first class."

Výhody: "The staff really helped me out getting on standby so that I didn't have to wait for a 9 hour layover. Overall great experience and great staff."

Výhody: "In a pinch they were able t"

Výhody: "Everything was perfect !! Staff friendly"

Výhody: "Great in every way"

Výhody: "It got me home, eventually."
Nevýhody: "Poor communication, a 6 hour delay followed by a 7 hour layover (during which we had to sleep on an airport floor because Delta couldn't offer us any hotel vouchers). Gate agents disappeared after 7pm becuase they were due to be done with their shifts when our flight was originally supposed to leave at 6 pm. It felt like we were trapped in the movie The Terminal. Oh! And our bag was misrouted, because that was just how things went those 2 days. All in all a 6 hour trip turned into 18 hours. I could have driven home in that amount of time!"

Nevýhody: "Check in lines were crazy long"

Výhody: "First leg from San Diego was excellent."
Nevýhody: "Arriving in SLC discovered out flight to Denver was CANCELLED! Had to reschedule to the next day. Not fun!"

Výhody: "The entertainment unit allowed me to watch the Denver Broncos game live which helped lessen the delayed departure and uncomfortable seating."
Nevýhody: "Uncomfortable seating....too crowded!! We had a delayed departure by 30-40 minutes because of a computer download issue. Too many folks carrying carry-ons delayed boarding. I wish folks were not encouraged to go that route but to check baggage. This time of year gets even tougher with folks carrying Christmas presents and over sized personal items. Ugh. Not fun to travel this time of year."

Výhody: "App is good and convenient to use."
Nevýhody: "The app went down just as we were getting ready to board and luckily i had a printed pass and it took some extra time to check in."

Výhody: "really helpful and friendly service and nice seats."

Nevýhody: "We left late, it was delayed then maintenance issues. Twice. Seating was very tight and uncomfortable, no movies or entertainment at all. U.S. flights are the worst. Even on short flights with aeromexico outside the U.S. you get movies and food. Zero stars for comfort, food and entertainment."

Nevýhody: "I don't like that I already completed this survey several days ago and have been receiving reminders to do so. I guess you don't have a good system in place for knowing who has and has not completed your surveys. That's too bad."

Výhody: "Friendliness of staff. Second flight was a newer plane - sweet!"
Nevýhody: "For a long flight perhaps a little more in the snack department."

Výhody: "Crew was all very nice"
Nevýhody: "Flying is always uncomfortable"

Výhody: "When deplaning in Denver, I was impressed that the captain was the staff who got behind my wheelchair and offered to push me up the walkway :)... New aircraft, kind staff, shorty flight!"
Nevýhody: "Nothing disappointed, butt i didn't have any good besides pretzels."

Výhody: "Not much to like here. The new crew was pleasant"
Nevýhody: "Old crew was surly. Plane had much problems and finally replaced. Left 5 hrs late. Delta claims it doesn't have to compensate for a late flight - just a cancelled one so guess which this was The baggage fees are obscene and the gouging of the customer is immoral. No wonder people hate the airlines."

Nevýhody: "Excellent service excellent pilot"

Výhody: "Overall, the flight was very smooth and I thought the crew did a great job."
Nevýhody: "I know this is a federal regulation, but I have to mention it as it is part of the boarding process. For the life of me, I can't understand why it is necessary to go through security again after re-entering the country. Understandable that I have to go through customs, but going through security again is ridiculous."

Výhody: "Flights were both on time and boarded quickly. Crew was wonderful!"

Výhody: "Entertainment, food having only two seats on our side of aisle."
Nevýhody: "Leg room"

Nevýhody: "long wait and delayed flight"

Výhody: "WiFi, good flight attendants"
Nevýhody: "Would like to see Direct TV along with Delta Suite so can watch live TV"

Výhody: "One male attendant from the first class cabin - super sweet and attentive to our needs even tho we're not seating in the premium cabin"
Nevýhody: "Junior attendants in economy comfort seat - so lazy and whiny!"

Výhody: "Very professional and caring."

Výhody: "plane had individual movies for free with each seat!"

Nevýhody: "I've only experienced delayed flights with Delta ... and this was no exception. It wasn't weather-related, nor a late flight delivering a plane - just no ground crew to service the plane between flights."

Výhody: "nice snack"

Výhody: "Left on time, arrived early. Great cabin service, attentive and polite. Comfort Plus seats are worth the extra few bucks."
Nevýhody: "Nothing. Low rating for entertainment only because there really wasn't any, but I wouldn't have used it anyway, so no big deal."

Výhody: "All went as planned and expected. No thrill- like taking a Greyhound bus in the old days...gets you where you are going but without much pizzazz New seats and quite clean, but the new seats were very hard and uncomfortable after an hour."
Nevýhody: "Somewhat claustrophobic and always wish the drop down tray table behind could be disconnected from my seat. When the passenger behind uses the tray as a set of bongo drums to keep beat with his headphones it is a pretty miserable trip."

Výhody: "Stewards"

Výhody: "The only airline that I'm aware of that still offers: • free snacks • free checked bags • free meal and drinks on international flights"

Výhody: "The crew wa very nice, food was very good for economy."
Nevýhody: "The screen for the entertainment center wasn't working properly on the right side, but it was no big problem."

Výhody: "I appreciated that everyone gave us updates constantly to let us know the status of the flights"
Nevýhody: "My flight from Detroit to Denver was suppose to land at 1:15 ish and I had an interview to make at 3:30 thinking that I would have plenty of time to grab my bags and and get a cab to greenwood which is where my interview was. The flight was delays almost 3 hours and I was not able to make my interview which was the whole reason I flew to Denver in the first place. I understand that things happen but now Im out of a possible job that I was interviewing for and I am also out the $250 that I spent on the flight. The flight was delayed because they didn't have a crew to fly the plane which blindside is always 20/20 however it seems like pretty poor planning."

Výhody: "The service."
Nevýhody: "Seats too close together."

Výhody: "Nice comfortable plane"
Nevýhody: "Late by HOURS!!!"

Nevýhody: "Seats were uncomfortable"

Výhody: "Very friendly and accommodating"
Nevýhody: "NA"

Výhody: "Lufthansa is great."

Nevýhody: "you cancled my return ticket when I got off the plane in Frankfurt and did not contiue to Geneva.."

Nevýhody: "Missed so there was none Spent night in Minic"

Výhody: "Service. Smooth flight."
Nevýhody: "Food"

Výhody: "Good Service , and overall friendly crew"
Nevýhody: "Automaten Check in / boarding Cards, is hard for some people and took really long . Extra help on these machines would be good"

Výhody: "I didn’t go see above"

Nevýhody: "The seats are too close. When reclined it's not possible to get out."

Nevýhody: "Took off late."

Nevýhody: "Bought these tickets almost a year in advance. Never given the option to select seats. Both my husband and I were stuck in the middle seats or not together on each leg of our flight. Food was horrible on every leg. Husbands tv did not work. I am petite and seats too small even for me. never again will o give this airline my money."

Výhody: "Kayak had good e emails with updates and reminders. Lufthansa was a great suorline for its care of its passengers."

Výhody: "All airplane was on time"

Výhody: "On time"

Výhody: "Same as above."
Nevýhody: "Same as above."

Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."

Výhody: "I loved the TVs, food, and the service. The TV's had so much to watch, and made the time pass so much faster. The service was amazing! They came by so often to give us whatever we needed! Great experience!"
Nevýhody: "Nothing"

Výhody: "Nothing"
Nevýhody: "Air didn't work, stewardess were rude"

Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."

Výhody: "The staff was so accommodating and friendly! Great trip!"
Nevýhody: "Nothing."

Nevýhody: "Regular economy felt a little cramped."

Výhody: "Lufthansa is by far the best airline. All crew members were very friendly and attentive. Food was also great."

Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"

Nevýhody: "The monitor at my seat wouldn't load and when rebooted displayed only 9 movie choices and very limited audio book selections."

Nevýhody: "Boarding"

Nevýhody: "They change the gate for transfer last minute"

Výhody: "the woman who helped me at the boarding gate was great! Lounge was really nice!"

Výhody: "Everything"
Nevýhody: "Nothing"

Výhody: "I enjoyed it."

Výhody: "Very comfortable"
Nevýhody: "Delay"

Výhody: "I like Lufthansa. They really know how to take care of their passengers."

Výhody: "They know what they're doing!!"
Nevýhody: "No complaints at all!"

Nevýhody: "I did not like the bathroom downstairs."

Výhody: "everything"
Nevýhody: "nothing"

Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"

Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."

Nevýhody: "Boarding in Frankfurt was just short of a free for all."

Nevýhody: "Same as Abu e"

Výhody: "Friendly crew"

Výhody: "Lots of movies"
Nevýhody: "£20 for unlimited wifi. Ridiculous"

Výhody: "fllight attandants were very pleasant"
Nevýhody: "n/a"

Nevýhody: "Can they turn the heat up. So cold!"

Nevýhody: "It was a great second experience"

Výhody: "Entertainment had great variety, flight progress software showed great detail of surroundings and progress. 4 bathrooms provided for our area allowed good availability. Hot towels, metal silverware nice, and not available on competing airlines. Overhead compartments were roomy."
Nevýhody: "Legroom marginal and seat ahead reclines too far, takes away all usable space for reading, etc."

Výhody: "Punctual departure, cabin crew were generally efficient and pleasant. The airshow (flight routing details) programme is one of the best I've experienced on any airline...."
Nevýhody: "Boarding was a 'free-for-all' with no filtering of Economy passengers by zone or seat row. Less effective than Emirates in this regard. The hot snack offered before arrival at Denver was served in the final 50 minutes of the 10 plus hour flight. This meant that the service and tray collection, including the cabin preparation for landing was very rushed."

Výhody: "You'r aamazing, great deals! Thank you!"

Nevýhody: "I wanted to check 2 bags, even though you only get one free checked bag for economy international. The desk agent at check-in wouldn't check my second bag and didn't know how much the fee even was for the second bag. She was not exactly pleasant, which might have been because it was 430 in the morning but still. I just ended up carrying on two pretty big bags. The crew ended up gate checking one for me in Frankfurt which was nice. But I would have paid not to carry that dumb thing around with me through the giant Frankfurt airport. Other than the one desk woman in Prague, everything else was good."

Výhody: "Crew service was excellent. I would recommend Lufthansa to everybody."
Nevýhody: "Considering the length of flight we received o.k. refreshment."

Výhody: "Jumbo plane was comfortable."
Nevýhody: "The long lines to renter back to the state at imigration"

Nevýhody: "It was cancelled!"

Výhody: "Easy to use Lufthansa,"
Nevýhody: "however since we had a cheap ticket, for some reason they would not let us check in online only at the airport. Online check in should be available for everyone no matter what kind of ticket you have."