Najděte levné lety do Borovets

Výhody: "Overall"
Nevýhody: "Nothing to add?"

Výhody: "Efficiency"
Nevýhody: "Na"

Výhody: "The service and the airplane"
Nevýhody: "Nothing at all"

Výhody: "Lufthansa is great."

Výhody: "The crew here was Much, much friendlier! They were smiling, joking, and happy. The stewardess even directed me to a free isle seat so I wouldn't have to sit in the middle where it was a bit more cramped. I wish my first experience with Lufthansa; they could have had a loyal customer since I will ve flying to Bulgaria 2 times a year in the next 6 years."
Nevýhody: "The bus to get to the plane was very cramped."

Výhody: "It’s always a pleasure, easy and organized to fly with you. I have been using Lufthansa for the last 3 years, every time I must fly because of the quality of service and of its crew."

Výhody: "Loved the flight. Definitely better than Swiss which is what we flew in."

Nevýhody: "Boarding was a free for all. My seat was near the front of the plane but the crew directed me to enter at the back of the plane. There were people entering from both the front and the back, meaning people were stuck trying to get past each other in the tight aisle. It was difficult to find space in the overhead compartments for carryon luggage due to people bringing too much stuff - the crew should have stepped in and helped. The food was a bad chicken sandwich with condiments that I could not eat."

Nevýhody: "Flight was delayed. There was not enough space for my carry-on luggage so they had to take it in the front."

Výhody: "Great service as always"

Nevýhody: "They Changed the terminal last minute and i miss the flight ! horrible experience i needed to pay new tickets 300$ ! i will never going to book or recommend to anyone to fly with your company.."

Výhody: "Munich airport is very well organized."

Nevýhody: "Took off late."

Nevýhody: "Our original flight, one day earlier, was canceled 10 minutes before boarding."

Výhody: "Flights to/from Prague are generally late and we missed 2 connections in 1 week"
Nevýhody: "Connection. Ft from Prague was 2 hours late and there was no connection. We missed our dinner with dear friends that we rarely get to see."

Nevýhody: "We had reserved our seats ahead of time but as we were boarding we were told that instead of sitting on row 4, we should seat at a row at the back of the plane. We were not notified ahead of time or or given an option. Flight attendants were refusing to help passengers and were actually rude to people who needed help to find a place for their luggage. Honestly, I didn’t expect this from Lufthansa and am very disappointed."

Výhody: "Clean plane.."
Nevýhody: "I was very upset that from Kuwait to Frankfurt I paid in sir net but the speed was very bad . It's not fair to pay 15$ for that it's not fair. And I ask my money refund! And again they saying that speed is very good for watching YouTube and video streaming! Why Lie?? IT IS NOT FAIR!"

Výhody: "On time"

Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."

Výhody: "New plane, nice seats. Typical Lufthansa."
Nevýhody: "Strict weight limitations for carry on luggage. Go British Airways if you have large carryons. Lufthansa is militant about luggage weights."

Výhody: "service on luthansa was delightful"

Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."

Výhody: "Great food!"
Nevýhody: "No entertainment"

Výhody: "The crew was very polite!"
Nevýhody: "It felt really tight."

Výhody: "Friendly crew"

Výhody: "The crew was friendly and provided constant updates while the flight was delayed multiple times."
Nevýhody: "It is not a good idea to serve dinner at 1am in the evening when people are falling asleep. It would have been a better idea to serve lunch vs dinner"

Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"

Výhody: "Flight was uneventful, which is what you want!"
Nevýhody: "Nothing"

Nevýhody: "They change the gate for transfer last minute"

Výhody: "I liked the process this time because I didnt miss the flight (unlike last time when lufthansa workers denied us to go to the front of the line at passport checkpoint) IN PRAGUE CHECK IN PEOPLE WERE WONDERFUL!"
Nevýhody: "Nice crew"

Výhody: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Nevýhody: "Nothing"

Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"

Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."

Výhody: "Great crews, great amenities, good food. Best flights I've been on in a long time."
Nevýhody: "Economy seats are tough after 10 hours. But thats what I paid for so no issues."

Výhody: "Easy on, easy off this flight. Crew was good on this flight. Got us all on and to Frankfurt no problems"

Výhody: "Friendly crew"

Výhody: "These guys gave me a positive and energetic vibes . Unexpected great food , the atmosphere was uplifting and positive, thank you. I had 5 connection before in the same week, but this one was very memorable"
Nevýhody: "Na"

Výhody: "See above"
Nevýhody: "See above."

Výhody: "The flight was very good."

Výhody: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Nevýhody: "Nothing"

Nevýhody: "I wanted to check 2 bags, even though you only get one free checked bag for economy international. The desk agent at check-in wouldn't check my second bag and didn't know how much the fee even was for the second bag. She was not exactly pleasant, which might have been because it was 430 in the morning but still. I just ended up carrying on two pretty big bags. The crew ended up gate checking one for me in Frankfurt which was nice. But I would have paid not to carry that dumb thing around with me through the giant Frankfurt airport. Other than the one desk woman in Prague, everything else was good."

Výhody: "Crew service was excellent. I would recommend Lufthansa to everybody."
Nevýhody: "Considering the length of flight we received o.k. refreshment."

Nevýhody: "Cabin crew strike...all flights cancelled. Could not get through to Lufthansa by phone and no replay via email for assistance with re-booking. Website would not allow re-booking without $900 in re-booking fees."

Nevýhody: "It was cancelled!"

Výhody: "We made it safe and sound!"
Nevýhody: "An older smaller jet. Kind of rickety... but we made it."

Výhody: "Flight right on time, lunch, entertainment"
Nevýhody: "Comfort"

Výhody: "Friendly front desk, staff at the gate....friendly service in board"
Nevýhody: "Na"

Výhody: "Easy to use Lufthansa,"
Nevýhody: "however since we had a cheap ticket, for some reason they would not let us check in online only at the airport. Online check in should be available for everyone no matter what kind of ticket you have."

Výhody: "Short flight, but crew was awesome and even had a quick meal service!"

Výhody: "Would fly again! Food was excellent (warm meal on a 2.5hrs flight!), got an empty seat to use for my baby, they didn’t break her stroller or car seat, they didn’t lose our luggage."
Nevýhody: "Seating little tight (especially if seat in front of you reclines)"

Výhody: "We didn’t die"
Nevýhody: "Constant upcharges, bad pilot, cranky crew, disorganized boarding, old plane, no legroom, horrible seats"

Nevýhody: "Flight was late two hours..."

Výhody: "We had a nice comfortable flight and were delighted to receive the complementary food and drinks."
Nevýhody: "We were slightly delayed and found it difficult to understand some of the announcements from the crew."

Výhody: "Very nice crew, had trouble with boarding"
Nevýhody: "Boarding. They couldn't figure out to make people queue up. It's not a hard job, but they looked like they were struggling. It made me feel like I should step on and help"

Výhody: "The service the food the crew. All good."

Výhody: "Very professional services from your ground & plan crew"
Nevýhody: "Airport custom were very rude (Athens airport) No one to assist during the transit flight between Athens & CDG"

Nevýhody: "It was delayed so we missed our connection."

Nevýhody: "Was delayed and had to stay on the plan for more than half hour before lift off."

Výhody: "That they use Greek products is really makes the experience for me. Friendly staff."

Nevýhody: "Boarding chaos causing a delay to depart. No tvs. Kids all over the plane crying. Kicking seats."

Výhody: "We liked that there was food offered on such a short flight and complimentary wine! The crew was also really nice."
Nevýhody: "There was a 45 minute delay on our flight"

Nevýhody: "We're not on this flight"

Nevýhody: "1 hour delayed"

Výhody: "I enjoyed the crew and the food."
Nevýhody: "Not enough room. I'm not a tall person and my legs we're smashed against the seat. The person behind me was an adult and kept hitting my seat so I could get no sleep."

Výhody: "The service in overall was good. Since this is consider to be a low cost fare, my expectation were not high."
Nevýhody: "My Luggage did not arrive. Since I have been in a motorcycle tour, I had expensive and valuable accessories and I also bought new things. For almost 48 hours, I have been very worried that I will need to go through an expensive law suite. The whole issue was cause because of overbooking. I was asked to be on a waiting list with my luggage. When I was boarding I specifically asked the local crew whether my luggage is on board as well and I was answered definitely "YES"."

Výhody: "Personnel were great"

Nevýhody: "Doesn't mention on kayak that the flight was low-cost flight and that we need to pay extra for luggage. we had to pay it on the check -in on airport and it was so expensive."

Výhody: "Boarding wasn't the most efficient, but when is it ever? I had never flown with Aegean but had to take two flights with them between Munich and Rome. Economy seating was very comfortable, the aircraft were attractive and immaculate, the crews were lovely and quick, and the food on both flights was shockingly good."
Nevýhody: "My flights were short, but it would have been nice to have a movie on thr screens distributed throughout the plane."

Výhody: "The overall flight was okay. It wasn't as comfortable compared to other flights I've been on and it's a bit difficult to stow luggage. However, I miss my original connection due to flight delays and I was added to a different find free of charge! Very grateful and thankful for that."

Výhody: "Very comfortable"

Výhody: "Everything was very efficiently run, and the staff were all very friendly and helpful."
Nevýhody: "On the outward flight Aegean sent me the next connection flight gate on my phone, but they didn't do that on the return flights. Anyway, it was easy enough to find the next gate inside the airport."

Výhody: "Very polite and attentive service. Took off and arrived on time, Plane seems new and clean."
Nevýhody: "The common TV screens went on forcing everyone to watch this loud boring segment. If you're not going to offer individual screens, simply keep it quiet. It was frustrating to have to listen to that. Also, the food was inedible. The yogurt was fine (packaged), but the spanakopita style baked good was horrible. The filling smelled and the dough was rubbery. Stick to easy basics like eggs. This is coming from someone who eats EVERYTHING"

Výhody: "Comfortable, friendly attendants, good food served."
Nevýhody: "There isn't entertainment, however, it was very comfortable and relaxing."

Nevýhody: "Tehran station staff need more trainig and need to be overseen"

Výhody: "Quick and direct flight."
Nevýhody: "There wasn't any food or snacks. The airport was a bit chaotic."

Výhody: "Excellent service, very friendly staff, warm food on board and food selection according to dietary needs!"

Výhody: "- free wine..."
Nevýhody: "- they charged 80 to check in 2 bag (within size and their weight limit) - it took 1+ hr of waiting in line to provide your bags for check in - I had to get out of line to go "buy" the check in bags and then get back in line again - Waitress spilled drinks on a person in front and got my book bag on the floor wet."

Nevýhody: "Didnt have too much time for flight change.There should be separate control scaners for ppl that are changing flights."

Nevýhody: "Worst airline ever Never flying with them again"

Nevýhody: "The staff in Athens airport, at the ticket desks, were disinterested, and actually rude. Bad impression."

Výhody: "Everything is perfect"

Výhody: "Checking was managed efficiently and courtrously"
Nevýhody: "Everything went smoothly"

Nevýhody: "The ticket didnt specify the type of economy class so we had to pay for extra baggage"

Výhody: "The airplane was comfortable"
Nevýhody: "I purchased my ticket in advance and upon checkin was never informed that I was standby. I dont know why the seats were oversold. Ultimately, I did get a seat but the confusion and communication regarding the standby was stressful"

Výhody: "Flight, crew, service were great, only a slight delay before boarding, without any explanations given"
Nevýhody: "Luggage charge was a big surprise, 40 euros each bag"

Nevýhody: "I was shocked to find that we had to pay 60 euros a bag at check in. This was almost as much as the ticket and higher than any baggage fees we have paid on other airlines for much longer flights. it is a terrible way to finance an airline and be assured that we will not fly Aegean if there is any possible way to avoid it."

Výhody: "Staff, staff, staff, staff......food"
Nevýhody: "Entertainment consoles were spotty with their sound."

Výhody: "Friendly crew, in time flight"

Výhody: "Friendly cabin staff"
Nevýhody: "Long wait for check in, luggage cost 40E extra...but I didn't know it before...and then one had to leave the check in counter and go somewhere else to do it...taking more time"

Nevýhody: "Airport was super busy, not very well marked. Took so long we almost missed our flight."

Výhody: "On a 40 min flight, they actually passed out a snack. Boarding was good even though we didn't have a gate and had to be bussed."
Nevýhody: "Our flight was delayed. They made an announcement about it in Greek, and either didin'r repeat it in English, or the words were so unintelligible I thought it was Greek."

Výhody: "Surprisingly good airline. New planes. Service is excellent."
Nevýhody: "The only thing - Heraklion Airport is terrible: outdated, small, with huge endless lines for Security check."

Výhody: "On time departure, clean cabin, excellent food/snacks for a short flight."
Nevýhody: "Nothing"

Nevýhody: "hottest flight I've ever flown on."

Výhody: "I had used an upgrade to Business class, so I didn't have anyone sitting next to me."
Nevýhody: "My seatmate had occupied the blocked middle seat with newspapers and was hard for me to place my beverage in the designated area."

Výhody: "I liked the fact that I was getting home - couldn't wait."
Nevýhody: "The plane was small and there was no comfort to be had per say. Food was sandwiches, which wasn't great but OK, I guess. Lounge options at ATH weren't great. The lounge at Thessaloniki was much better."

Výhody: "Roomier seats, more leg room, food offerings, on-time departures and arrivals - We flew Aegean three times during our stay in Greece and each flight was excellent."

Výhody: "The check in was easy and they checked my bag for free which was a nice surprise."

Výhody: "The staff aboard and the airline itself is extremely nice for how short of a flight it is. They even give snacks for just a 40 minute flight."
Nevýhody: "Boarding was terrible and the Santorini airport is very tiny and crowded which makes things even more difficult. They are reluctant to help out with anything if your transfer time isn't long enough."

Výhody: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Nevýhody: "flight was delayed, 2nd Austtian flight delayed in the same day"

Nevýhody: "Staff is not friendly, does not offer assistance or ask if you need anything."

Výhody: "Crew was friendly and the flight was nice and smooth."
Nevýhody: "No expectations as the flight was less than an hour."

Výhody: "None of them above I'm not happy at all"

Nevýhody: "Free wifi"

Nevýhody: "I was switched seats against my will on board! Although i reserved the seat ahead of time when i got in i was pretty much forced to sit somewhere else. The staff handled the sitution in a very poor manner!"

Výhody: "Nothing. See below."
Nevýhody: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."

Nevýhody: "You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular."

Výhody: "There was nothing to like. Horible experience will never fligh with Austrian Air again"
Nevýhody: "The flight was long delayed, there was no explanation or any sort of pasenger notification about the delay. When I boarded the overhead luggage was full could not find space to secure my bags. The flight attendant was very rude did not assist me and made me wait. Other people traveling without luggage pushed me to pass by. I was told not very nice things. The flight was overbooked and overall horible experience."

Výhody: "There werecseats available at gate area to wabit for plane."
Nevýhody: "Airport overcrowded, checkin at Austrian Airlines horrible - one agent quoated 117 Euro for oversize suitcase when fee was actually 50 Euro. (Note: same suitcase accepted by Lufthansa without extra charge. Security check also excessive and bureaucratic without giving sense of better safety."

Výhody: "Plane, pilots and the leader of the crew"
Nevýhody: "The flight attendant in the back needs to be more educated"

Nevýhody: "I didn't like that I paid for a ticket months ago and checked in my bags and then was told that there's no room the plain is full"

Nevýhody: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."

Výhody: "all good."
Nevýhody: "austrian airlines female flight attendants have to wear ALL red. it seems a bit much."

Nevýhody: "Long delay."

Výhody: "Crew was great. Comfortable in terms of airline travel. Entertainment selection was spectacular given the long flights and the fact I was with three kids. Really pleased!"
Nevýhody: "Food was ok, not great."

Nevýhody: "May bags didn't make the transfer and were sent on to me the following day."

Výhody: "I watched three good movies during the flight to London. I enjoyed them."
Nevýhody: "Nothing particular."

Výhody: "Nothinf"
Nevýhody: "Everything"

Výhody: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Nevýhody: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."

Výhody: "The food was good"
Nevýhody: "Everything was fine"

Výhody: "Speaking of friendly sky. Great!"

Výhody: "Great experience, friendly crew!"

Nevýhody: "Rudest flight attendants I've ever witnessed. No food or drink for six hours. Bad entertainment selection."

Nevýhody: "Nothing to dislike"

Výhody: "Drinks were included"
Nevýhody: "No entertainment available not even to pay for. Wifi is overpriced"

Výhody: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"

Výhody: "Unfortunately no good experience comes to my mind..... Only one! At boarding there was a Jewish girl, she was very nice and kind! I wish I could list here more positive!!!"
Nevýhody: "Unfortunately the food was poor quality. You should pay attention to people who eat kosher and have an option available. Eventho I have marked it on my ticket I need kosher food it wasn't available. It is upsetting. It would be a must at every company, regardless of the service to have name tags for the employees!!! Mostly the flight attendants were kind, but as soon as i asked for something it seemed like they don't want to help or work at all. I understand I have traveled on the economy class but shouldn't make a difference how you treat the travelers. The pillows were dirty!!!!! Not only one, because I have asked for more......most of them! It is disgusting! Something must have been wrong with the headphones because the volume was on max when i tried to watch the move but barely could hear anything. I have flew with Lufthansa most of the time and in the future will chose them. Very disappointing that sooo many little things are interrupting a vacation."

Výhody: "I loved the boarding process. Everything was very organized! I was lucky to sit by myself next to the window, so i had plenty of space to stretch. The flight was right on schedule, so i didnt have to worry about making it to the next flight. Food was good. We were offered the water through the whole trip which is nice, because i always feel super dehydrated on the plane."
Nevýhody: "I wasn't very satisfied with the flight attendants. I don't know if its just me getting used to american customer service, or me actually working at the customer service, but it's definetely not the greatest level of service. Girls were giving me an attitude and "smartie" ( in a rude way) responds which kinda made me feel uncomfortable and disrespected. I had the same experience with Lufthansa before. And once with russian airlines. Maybe its some kinda tendency to get erogant at this job, but please, don't get me wrong, its not that kinda job where you should look at people from above"

Výhody: "Everything's"

Nevýhody: "I have the 'Economy Class' on the tickets. At check-in at the airport we wrote "economy light" on the boarding pass and want to pay for the first baggage. I check it on the original receipt I received by e-mail, there is ECONOMY CLASS and 1st baggage free of charge, another for a fee. So I do not understand and for two tickets I have paid 2 x 30 €."

Výhody: "They lost my baggage and nobody cares.They charging good money for extra bags but they have only sorry for they mistake. If you plan your important trip to Europe please don't use this company,so you can avoid unpleasant experience."

Výhody: "The service was good, everyone from the staff extremely friendly and overall the flight was very quick."

Výhody: "that everything was in order - alles in ordnung, without much fuss. short flight, no time to get dissapointments, but I did not expect some anyway."

Nevýhody: "Flight was delayed an hour after boarding to wait for passengers from another flight. I understand waiting 10-15 mins but one hour was way too long."

Výhody: "No unnecessary waiting. Excellent service!!!"

Výhody: "The B-767 is far superior to the B-777 in comfort; it is not so horribly crowded."
Nevýhody: "Austrian check-in at VIE was a disaster. None of the machines could read my passport; and when you entered the data by alternative methods it STILL required a machine to read the passport--which it exactly what they were unable to do. Thus, it was a circular Catch 22. I went through six different lady agents working my way through the system, until they finally took my bag and let me go. They themselves said it was new to them and they did not fully grasp how it worked and they did not know why it did not accept me. SOFTWARE PEOPLE BACK TO THE DRAWING BOARD."

Výhody: "Staff was pleasant and competent"
Nevýhody: "Food was way too salty. That needs to be addressed by airlines. Not a healthy or palatable experience."

Výhody: "Staff are pleasant and competent."

Výhody: "Most things were OK"
Nevýhody: "Except a crying baby near me, during first half of the flight"

Výhody: "1st class should board last, it just makes mire sense for a lot of reasons. Also 8kg carry limit is rediculous and loosely enforced. We were clearly selected to check our bags. There were others with bags heavier and larger than ours that were permitted to stuff them in their overheads."

Výhody: "The flight was on time and the crew were very friendly."

Výhody: "Not much...."
Nevýhody: "The ticket indicated the wrog gate 21 instead of 31."

Výhody: "Everything was fine — but every bit of this flight was managed by United — the aircraft, the crew, the check-in desk — never encountered anything related to Austrian Air the whole time."

Výhody: "The only thing I liked is the fact I could get on a flight and get home the same day."
Nevýhody: "Because of a delay on a previous flight, I missed my original flight and while I was waiting to board, I called Austrian on the phone to advise them of the delay, so they can protect me on the last flight for the day. The agent refused to do so and advised me to take care of it in Vienna as I was flying on an award ticket and there was no more availability. When I got to the airport in Vienna, I was told the flight was overbooked and they can only guarantee flights the following morning, which wouldn't have worked for me due to other engagements. I was put on a standby list and was told I was #1. When I inquired why they weren't proactive in rebooking people instead of waiting to be told the obvious, I was countered that even if they were to do that, there would be no seats, which was false as I was told over the phone there were still a few seats left at that time. Overall, a horrible way to handle things by Austrian, especially given my Star Alliance Gold status."

Výhody: "The ground staff at Zagreb were trying to be helpful but couldn't or wouldn't really do much."
Nevýhody: "Flight was delayed by at least 2 hours causing me to miss my connection in Vienna and the ground staff at the airport was trying to rebook to me on a later flight but for some reason, that didn't happen and I was told to get it fixed there."

Výhody: "Everything was OK."

Nevýhody: "The Kayak ticket did not assume the luggage and we had to pay additional EUR 60 on the already pricey ticket - I think Kayak should clearly state that the luggage is not included once it does the ticket sorting based on the price!"

Nevýhody: "Our first flight got canceled so we were bumped to a later flight. I spent over 20 hours in airports for this flight!"

Výhody: "Everything was very good."
Nevýhody: "Everything was very good."

Výhody: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Nevýhody: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Výhody: "Seat was comfy and spacious for economy class"
Nevýhody: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Výhody: "Pleasant flight"
Nevýhody: "We were delayed & missed our connection"

Výhody: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Nevýhody: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Výhody: "The crew was amazing and the food was great."
Nevýhody: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Výhody: "Crew was good"
Nevýhody: "Food"

Výhody: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Nevýhody: "tough to sit on a plane for 9.5 hours"

Výhody: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Nevýhody: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Výhody: "Nice crew pilot food and beverage"
Nevýhody: "No wifi"

Výhody: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Nevýhody: "Nothing"

Výhody: "Crew was excellent -kind nice and very attentive"
Nevýhody: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Nevýhody: "Our lougage did not arrive"

Výhody: "Everything was clean and well organized."
Nevýhody: "The flight was delayed 1 1/2 hours."

Výhody: "Crew was great, very nice"
Nevýhody: "Not enough legroom"

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Výhody: "Friendly attendants. Decent food, and frequent snacks and beverages."
Nevýhody: "No charging ports for electronic devices."

Výhody: "Sandwich was incredibly tasty (although not much filling)"
Nevýhody: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

Výhody: "Cabin crew were very professional."
Nevýhody: "Aircraft returned to gate due to fault and was delayed for 45 min."

Nevýhody: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Nevýhody: "Food"

Výhody: "On time"

Výhody: "The food service was good and the flight attendants were friendly."
Nevýhody: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Výhody: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Nevýhody: "Nothing"

Výhody: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Nevýhody: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Výhody: "Very friendly and helpful personnel."

Výhody: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Nevýhody: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

Výhody: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Výhody: "Great food"
Nevýhody: "Sears we're toooo small"

Výhody: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Nevýhody: "Nothing."

Nevýhody: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Nevýhody: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Výhody: "Easy airport business"

Výhody: "Service was good"
Nevýhody: "Delay"

Výhody: "Good flight, we got a nice snack despite it being a short flight, the staff was great."

Výhody: "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
Nevýhody: "55 minute delay was not welcome."

Nevýhody: "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"

Výhody: "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
Nevýhody: "Food was not very good Tasteless and rubbery"

Výhody: "Plane service"
Nevýhody: "1h30min delay at airport"

Výhody: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
Nevýhody: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."

Výhody: "Flight was overbooked. After paying 1.7k, they put me to another flight which took me 7 hours more to arrive SFO."

Výhody: "Good service."
Nevýhody: "Business is EconAnthro my seats with the middle seat open."

Výhody: "Fast,, efficient but friendly crew"
Nevýhody: "Nothing bad about this short haul flight"

Výhody: "The price The speedy boarding with Skyteam priority The movies can be viewed while on the ground"

Výhody: "Was on time and fine, crew was pleasant"

Výhody: "The chocolate was great!"
Nevýhody: "This airline and airport is from two centuries ago. Seats were super crammed and we waited in the heat NEXT to the plane to board for good 10min"

Výhody: "Not much."
Nevýhody: "The flight was delayed with over an hour. No apologies were offered. I was not even offered a drink until I asked (and I was in business class)."

Nevýhody: "The plane smelt"

Nevýhody: "I get my luggage two days later."

Výhody: "food was ok"
Nevýhody: "not polite. no leg space at all compared to other airlines and worst of all they made me put my only backpack under the seat and be uncomfortable, where most people have 2 carry-ons large size and no one told them to check the bag for free so that there will be space on the overhead compartment"

Nevýhody: "My baggage got lost two times in a row with Aeroflot. Terrible experience, bad food."

Výhody: "Crew very friendly & helpful"

Nevýhody: "My bag did not arrive. Was not transferred from Amsterdam."

Výhody: "Quick flight, arrived just on time"
Nevýhody: "Very small space between the rows"

Výhody: "Flight crew was kind and helpful, flight arrived on time"
Nevýhody: "Boarding was slow, could improve onboard services"

Výhody: "Very good price and all went smoothly and on time."
Nevýhody: "Having to walk to and from the plane and use a bus (no jetways).."

Výhody: "Nothing"

Nevýhody: "My luggage was lost."

Nevýhody: "My luggage is lost."

Nevýhody: "Missed the flight and company didnt returned the money according to insurance."

Výhody: "We were just 10-15 people on the plane and everyone has its own row of seats. A nice sandwich + soft drink/wine + coffee/tea was provided quickly after take off. Then the lights were dimmed so the people could rеst for few hours till landing. Nice prompt service."
Nevýhody: "Uncomfortable weared off seats and no entertainment system."

Nevýhody: "I dident get my luggage"

Nevýhody: "Flight delayed with 40 minutes Very small seats"

Nevýhody: "Poor food no entertainment"

Výhody: "Inexpensive"
Nevýhody: "Seating was awful, did not enough room behind seat in front to use laptop when front seat was not reclined. Not enough space to recline my seat. Meal inadequate. Service poor compared to flight to Bulgaria. However I am glad I did not select Ryan air and get stranded."

Výhody: "Once on board we flu fast"
Nevýhody: "The flight was delayed by over 2 hours and no information was given at all."

Nevýhody: "Flight was delayed two and half hours and then stupid excusing."

Nevýhody: "The food was tasteless I took vegetarian meal. No salt and pepper and was not good Boarding took time! Staff at the gate not so nice"

Výhody: "It was an excellent flight experience."
Nevýhody: "Improve the sandwich?"

Výhody: "The flight got me to my destination safely and on time"
Nevýhody: "Security and lack of snacks/drinks on the flight"

Nevýhody: "No one told me why or how long the flight would be delayed. I got at the airport at 9am for a 12:45pm flight, the plane didn't take off till 9:30pm. Air Bulgaria didn't update Barcelona Airport so everyone had to assume the flight could take off any minute and spend a long day at the gate. Avoid Bulgaria Air."

Výhody: "The crew was friendly, the plane was cool."
Nevýhody: "Nothing"

Výhody: "Everything went smoothly. They offered a complimentary snack and had an on time flight. Would fly again."
Nevýhody: "The airline didn't offer online check in from out flight from Athens to Sofia, but that seemed to be because of travel outside of the schengen zone."

Výhody: "They were on time, free drink and foot no chargebo"
Nevýhody: "No movie screen"

Výhody: "The crew was very nice."
Nevýhody: "The check in started late, the gate was changed, the flight was late by more than an hour."

Nevýhody: "Overall cleanliness of the cabin was very poor."

Výhody: "We wish companies who share would advertise who they are partners with & that the other companies have your information when using their airline. We finally found the representative to Air Belin to check us in at the Frankfurt Airport to find out we will be flying with Balkan Airline at another terminal. The same thing happened on the way back. Luckily we arrived at the airport early both times to make sure we were flying. But getting information from one airline to another is hard when your booking # & flight number is different for each airline, & when you call the airline they tell you to go to the airport as they cannot help you over the phone. The flight was find but to board is another."

Nevýhody: "Crew was not sympathetic towards mom with baby. No help with stroller. Airport agent decided to add stroller as checked luggage causing confusion and distress during short connection window to next flight."

Výhody: "On time and nice crew"

Výhody: "On time departure and arrival. Friendly service."

Výhody: "Check in was very fast and easy, crew was very nice and helpful"

Výhody: "They serve you a dandwich and water."
Nevýhody: "The boarding was a mess, because they decided to consolidate the passengers of two planes, so most of the seats were double booked and they were struggling to find seats. The flight was delayed with one hour because they were looking for lost passengers. Complete mess!"

Výhody: "The crew are friendly and professional, I was greeted and given instructions when I missed a connecting flight due to mechanical issues with the first flight. I was given new boarding ticket for the next day's flight along with vouchers for the hotel and meals. The hotel was inside the airport and had a late check out and I was able to keep my carry on luggage in the room for most of the day."
Nevýhody: "Turned the face value for the meal vouchers were way to low and was not enough to cover a very basic meal therefore I had to cover the difference."

Výhody: "Very pleasant overall"

Výhody: "It's a very small distance flight but the crew was very nice"
Nevýhody: "Don't have much choice in drink or food"

Výhody: "Service"

Výhody: "The first leg, Madrid to Vienna, was great. Check-in and flight crew were friendly. Check-in line was very long though. Took almost an hour due to some passengers adjusting the weight in their bags."
Nevýhody: "The second leg, Vienna to Sophia, was not smooth at all. I did not get a boarding pass for it when I checked in at The beginning in Madrid. At Vienna airport, no one knew where I could get the boarding pass. They sent back and forth between terminals and between airlines check in counters. Finally Austrian airlines issued the boarding pass. My bag did not arrive in Sophia. Two other passengers, who had also transferred, did not receive their luggage either."

Výhody: "the hospitality and friendliness of the crew, the professionalism of the pilot"
Nevýhody: "can't think of anything I didn't like."

Výhody: "Service"

Výhody: "Surprisingly good service. Efficient and on time. Above and beyond what you get from legacy and low cost carriers these days. Food and drinks included at no extra charge. No extra charges for checked bags. New and spotlessly clean aircraft cabin. Very friendly FAs."

Výhody: "Kind crew and plesant flight! Perfect take off and landing. Very smooth."
Nevýhody: "No vegetarian sandwich."

Výhody: "The crew on this Bulgaria Air flight was great. I was feeling sick on a previous flight and they noticed right away and moved me to Business Class and checked on me frequently throughout the flight to make sure I was OK. Very grateful for everything they did."
Nevýhody: "Once again at checkin at Tegel, no compassion showed by airport agents - I was accused of being drunk, no one cared if I was OK or not, just if I was a liability. In the times we live in, I guess that is to be expected. Glad my stay in Germany wasn't longer. Once again, I am convinced they are more like robots than humans."

Nevýhody: "Board and deplane with a bus, no entertainment"

Výhody: "The flight attendants speak perfect English and were extremely pleasant and polite. They went out of their way to provide service and seemed excited to be working there. They even passed out free newspapers, as well as snacks, sandwiches, coffee/tea, and two bottled waters."

Nevýhody: "There was NO WATER and NO SOAP in the bathroom - and no apology, either."