Pokročilá dezinfekční opatření
Každodenní čištění a instalace palubních HEPA filtrů pro lety do Bulharska
Smartwings, Czech Airlines a Bulgaria Air neuplatňují poplatek za změnu a zrušení rezervace pro lety do Bulharska. Podmínky zkontrolujte na konkrétní stránce pro rezervaci.
Průměrný zpáteční let z České republiky do [37,ctry, place:'to'] trvá 1hod 57min a pokryje vzdálenost 1197 km. Nejoblíbenější trasa je Praha – Burgas, s průměrnou délkou letu 2hod 05min.
Nejlevnější letenka do Bulharska z České republiky nalezená za posledních 72 hodin je jednosměrná letenka za 1 113 Kč a zpáteční letenka za 1 776 Kč. Nejoblíbenější trasa je z Prahy do Burgasu a nejlevnější zpáteční letenka pro tuto trasu nalezená v posledních 72 hodinách stojí 2 135 Kč.
Smartwings, Czech Airlines a Bulgaria Air nabízejí nejvíce letů z České republiky do Bulharska.
Na základě vyhledávání letenek na stránkách KAYAK je nejoblíbenější destinací Burgas (51 % celkového počtu vyhledávání letů do Bulharska). Nejoblíbenějšími destinacemi jsou Varna (25 %) a Sofie (24 %).
Funkce Cenová předpověď společnosti KAYAK používá předchozí data s cílem určit, zda je pravděpodobné, že se cena za cestu do dané destinace a pro daný termín v následujících 7 dnech změní. Uživatelé tak mají lepší představu o tom, zda je lepší s rezervací počkat, nebo rezervaci provést ihned.
Skóre na základě recenzí zákazníků KAYAK
Nevýhody: "Free wifi"
Nevýhody: "they allowed either carryon or a personal pack"
Výhody: "Food was good enough."
Nevýhody: "Flight delayed for 40 minutes and landed late for 40 minutes as well. No any entertaiment was on board, tv was out of order. Some drinks ran out, including lemonade, ayran and some juices. New Istanbul airport is not fully ready for passengers. In some toilets weren’t water and papers. Very long walking distance till passport control area, we walked about 20 minutes."
Výhody: "I love the food❤️"
Nevýhody: "2 hours delayed"
Výhody: "THE CREW WAS VERY EFFICIENT AND COURTEOUS, EXCELLENT ENTERTAINMENT."
Nevýhody: "RAN OUT OF MAIN DISH (ATLEAST ONE)"
Výhody: "In flight entertainment and snack even for a short 1 hr flight"
Nevýhody: "Chaotic boarding process - seating assignments changed for lots of people last minute with no explanation"
Výhody: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections"
Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Výhody: "Friendly good service"
Nevýhody: "Istanbul changing gate to get to such long walk"
Výhody: "Same as above"
Nevýhody: "No air or ventilation on the flight. I took four flights on this trip and all were hot and uncomfortable. Space was very tight. I’m not very tall, yet I was struggling to get comfortable or even eat in the small space of my seat."
Nevýhody: "The crew did not seem interested at all; the food was mediocre and the headphones provided were broken and despitea repeated request to get new ones I did not get theme"
Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."
Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Výhody: "Everything was well taken care of."
Nevýhody: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."
Nevýhody: "Flights delayed, crew members from the plane need to speak better english and be more helpful with passengers."
Výhody: "Boarding started 40 minutes later than stated on my boarding pass. Had to take a bus to the airplane and the ride was not exactly short - I'm pretty sure the plane was parked at the very other end of the airport. When we finally took off it was exactly an hour later than scheduled. That's the first time I've had a delay longer than the actual flight."
Výhody: "Very professional and very convenient."
Výhody: "Comfort, food, staff, everything"
Nevýhody: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"
Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Výhody: "Best flight crews and food I know of"
Nevýhody: "Bad service at boarding. Agent receiving boarding passes demanded we have a visa or letter of invitation that is not required for our destination."
Nevýhody: "1. Seat could have been more comfortable - didn't seem to maintain recline. NOT a problem on my outbound flight. 2. We departed 50 min late. 3. Length of flight 11 + 2 hours to make many connections to Europe."
Výhody: "Amenities. Flexible food options if requested ahead online. Bilingual staff."
Nevýhody: "Less legroom than others. Small drink proportions."
Výhody: "Staff was courteous and wore smiles..."
Nevýhody: "The food could have been better..."
Výhody: "Boarding was smooth"
Nevýhody: "Food needs improvement and staff should be more friendly."
Výhody: "Always courteous service."
Nevýhody: "The flight was delayed and we had to run for our connection."
Výhody: "Free wifi for business class HD movies + good quality DENON headseat"
Nevýhody: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight No airconditiiner at gate 230 and queue like hell!"
Výhody: "Over all Turkish airlines is a class airlines"
Nevýhody: "can't think of anything I didn't like about my flight"
Výhody: "I eventually arrived at the destination."
Nevýhody: "Difficult to communicate with cabin crew due to lack of English. Flight was delayed by 1 hour. General atmosphere on plane was chaotic I think due to the small plane and length of flight as large numbers of people needed to use toilets."
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Nevýhody: "It didn't happen and I wasn't notified"
Nevýhody: "Did not fly"
Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."
Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"
Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"
Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"
Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."
Výhody: "One of the best airlines I've ever flown. Would definitely recommend."
Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"
Výhody: "The food, entertainment, friendliness, cleanliness (scents in the bathroom!)."
Nevýhody: "Extremely little space in the cabin (economy). You are overdoing it with cramming people in. I will likely not fly Turkish Airlines again, even if it's less expensive, but 9 hours in a tiny space was too much. The announcements (in English) were not understandable and insufficient. We were 2 hours delayed without explanation. Many people worried about their connections, so advice on that would have been helpful."
Výhody: "Good cabin service and everything else was fine."
Nevýhody: "I'm 6ft 3" tool so leg room always a challenge but it was particularly tight on both flights."
Výhody: "People who working in the desk and visa counter needs training and big improvement in customer skill. They talk not human. I'm the big fan of star alliance the food and crew onboard are good."
Nevýhody: "I did not like the people in the airport who works in the transfer desk and visa information as they have a bad attitude!"
Nevýhody: "The only downside was that at the Ataturk airport one has to check constantly check the number of the gate because they change it sometimes."
Nevýhody: "Healthier food."
Nevýhody: "There is no free beverage service, let alone snacks or meals. Some tickets do not allow you to pre-book a meal and there is no way to buy a hot meal even in a 12-hour flight.leg room is a bit small and carry on restrictions are getting lower all the time."
Výhody: "Crew was ok. Cabin was super hot and they never answered call bell for us to ask for water and to cool down cabin. While doing pre departure and pre landing safety checks . Flight attendant never caught fact that person in isle seat was blocking our row ( I was on window seat) with a huge back pack . Poor safety and cabin service by flight attendants ! U satisfactory ! And Very unsafe !!"
Nevýhody: "Cooler comfortable cabin and better overall service and more adherence to safety. Very bad airline"
Výhody: "The food was good and so was the price of the airline ticket."
Nevýhody: "Boarding was chaotic. There was no organization as to the line."
Výhody: "On the 3.5hr flight they served drinks and a meal which was a surprise. The crew wasn’t that friendly. There was no in flight entertainment. The flight was only 30 mins late taking off."
Nevýhody: "In flight entertainment. More courteous crew."
Nevýhody: "The staff at the airport did not know how to validate my travel documents which were emergency documents issued as the originals were stolen in Greece. Apparently a common issue according to the police so I would think the airline would have standard procedures in place for these circumstance."
Nevýhody: "Flight was late, we missed our connection, there was no information etc"
Výhody: "Price was good and the crew were friendly"
Nevýhody: "Their were no entertainment options and the on time departures are continually a issue with Aegean. Our flight was around 2hrs late. Also the carry on requirements are stringent"
Výhody: "The food was great and the flight attendants were very nice!"
Výhody: "Accuracy in times"
Výhody: "Would fly again! Food was excellent (warm meal on a 2.5hrs flight!), got an empty seat to use for my baby, they didn’t break her stroller or car seat, they didn’t lose our luggage."
Nevýhody: "Seating little tight (especially if seat in front of you reclines)"
Výhody: "We didn’t die"
Nevýhody: "Constant upcharges, bad pilot, cranky crew, disorganized boarding, old plane, no legroom, horrible seats"
Nevýhody: "Flight was late two hours..."
Výhody: "We had a nice comfortable flight and were delighted to receive the complementary food and drinks."
Nevýhody: "We were slightly delayed and found it difficult to understand some of the announcements from the crew."
Výhody: "Very nice crew, had trouble with boarding"
Nevýhody: "Boarding. They couldn't figure out to make people queue up. It's not a hard job, but they looked like they were struggling. It made me feel like I should step on and help"
Výhody: "The service the food the crew. All good."
Výhody: "Very professional services from your ground & plan crew"
Nevýhody: "Airport custom were very rude (Athens airport) No one to assist during the transit flight between Athens & CDG"
Nevýhody: "It was delayed so we missed our connection."
Nevýhody: "Was delayed and had to stay on the plan for more than half hour before lift off."
Výhody: "That they use Greek products is really makes the experience for me. Friendly staff."
Nevýhody: "Boarding chaos causing a delay to depart. No tvs. Kids all over the plane crying. Kicking seats."
Výhody: "We liked that there was food offered on such a short flight and complimentary wine! The crew was also really nice."
Nevýhody: "There was a 45 minute delay on our flight"
Nevýhody: "We're not on this flight"
Nevýhody: "1 hour delayed"
Výhody: "I enjoyed the crew and the food."
Nevýhody: "Not enough room. I'm not a tall person and my legs we're smashed against the seat. The person behind me was an adult and kept hitting my seat so I could get no sleep."
Výhody: "The service in overall was good. Since this is consider to be a low cost fare, my expectation were not high."
Nevýhody: "My Luggage did not arrive. Since I have been in a motorcycle tour, I had expensive and valuable accessories and I also bought new things. For almost 48 hours, I have been very worried that I will need to go through an expensive law suite. The whole issue was cause because of overbooking. I was asked to be on a waiting list with my luggage. When I was boarding I specifically asked the local crew whether my luggage is on board as well and I was answered definitely "YES"."
Výhody: "Daniella in tel Aviv awesome deserves raise very professional all flight attendants pleasant thank you plane left on time landed 15 early a true pleasure highly recommend Opposite of norwegian in every way"
Výhody: "Personnel were great"
Nevýhody: "Doesn't mention on kayak that the flight was low-cost flight and that we need to pay extra for luggage. we had to pay it on the check -in on airport and it was so expensive."
Výhody: "Boarding wasn't the most efficient, but when is it ever? I had never flown with Aegean but had to take two flights with them between Munich and Rome. Economy seating was very comfortable, the aircraft were attractive and immaculate, the crews were lovely and quick, and the food on both flights was shockingly good."
Nevýhody: "My flights were short, but it would have been nice to have a movie on thr screens distributed throughout the plane."
Výhody: "The overall flight was okay. It wasn't as comfortable compared to other flights I've been on and it's a bit difficult to stow luggage. However, I miss my original connection due to flight delays and I was added to a different find free of charge! Very grateful and thankful for that."
Výhody: "Very comfortable"
Výhody: "Everything was very efficiently run, and the staff were all very friendly and helpful."
Nevýhody: "On the outward flight Aegean sent me the next connection flight gate on my phone, but they didn't do that on the return flights. Anyway, it was easy enough to find the next gate inside the airport."
Výhody: "Very polite and attentive service. Took off and arrived on time, Plane seems new and clean."
Nevýhody: "The common TV screens went on forcing everyone to watch this loud boring segment. If you're not going to offer individual screens, simply keep it quiet. It was frustrating to have to listen to that. Also, the food was inedible. The yogurt was fine (packaged), but the spanakopita style baked good was horrible. The filling smelled and the dough was rubbery. Stick to easy basics like eggs. This is coming from someone who eats EVERYTHING"
Výhody: "Comfortable, friendly attendants, good food served."
Nevýhody: "There isn't entertainment, however, it was very comfortable and relaxing."
Nevýhody: "Tehran station staff need more trainig and need to be overseen"
Výhody: "Quick and direct flight."
Nevýhody: "There wasn't any food or snacks. The airport was a bit chaotic."
Výhody: "Excellent service, very friendly staff, warm food on board and food selection according to dietary needs!"
Výhody: "- free wine..."
Nevýhody: "- they charged 80 to check in 2 bag (within size and their weight limit) - it took 1+ hr of waiting in line to provide your bags for check in - I had to get out of line to go "buy" the check in bags and then get back in line again - Waitress spilled drinks on a person in front and got my book bag on the floor wet."
Nevýhody: "Didnt have too much time for flight change.There should be separate control scaners for ppl that are changing flights."
Nevýhody: "Worst airline ever Never flying with them again"
Nevýhody: "The staff in Athens airport, at the ticket desks, were disinterested, and actually rude. Bad impression."
Výhody: "Everything is perfect"
Výhody: "Checking was managed efficiently and courtrously"
Nevýhody: "Everything went smoothly"
Nevýhody: "The ticket didnt specify the type of economy class so we had to pay for extra baggage"
Výhody: "Flight, crew, service were great, only a slight delay before boarding, without any explanations given"
Nevýhody: "Luggage charge was a big surprise, 40 euros each bag"
Nevýhody: "I was shocked to find that we had to pay 60 euros a bag at check in. This was almost as much as the ticket and higher than any baggage fees we have paid on other airlines for much longer flights. it is a terrible way to finance an airline and be assured that we will not fly Aegean if there is any possible way to avoid it."
Výhody: "Staff, staff, staff, staff......food"
Nevýhody: "Entertainment consoles were spotty with their sound."
Výhody: "Friendly crew, in time flight"
Výhody: "Friendly cabin staff"
Nevýhody: "Long wait for check in, luggage cost 40E extra...but I didn't know it before...and then one had to leave the check in counter and go somewhere else to do it...taking more time"
Nevýhody: "an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates"
Nevýhody: "To arrive on time"
Výhody: "Crew allowed me to change seats to get two empty seats by the window that were available."
Výhody: "The hotel was nice although I was unable to sleep due to the delays all around concerning my connecting flight. I am thoroughly upset because I contacted the airlines 3 times in May to express my concern with the 30mins layover. And to no avail. My worst concerns are being played out now. It appears that their isn’t any concern from the airlines about this catastrophe impacting so many people. Shame on you."
Nevýhody: "The connecting flight departed before the first flight landed. Then I was given the wrong information of gate departure by airport personnel. After running like crazy to find this gate for departure, the plane had already departed before we even landed. There wasn’t anyone around to help, and finally I found an airport worker who gave me the same incorrect information. She was as perplexed as was I. Finally, she directed me to the information booth where I was booked in a flight the next day. The food voucher was insufficient to cover dinner, i had to pay out of my pocket but I was frugal given the financial situation. The taxi service personnel were rude and it took a long time to taxi me to the hotel where I am unable to sleep because I have an early morning g departure. All in all, between the airport delays getting me to the hotel, lack of proper food and treatment by personnel, I am exhausted and lost sleep in the process."
Výhody: "Crew was polite and helpful"
Nevýhody: "Long boarding time. Pasengers with huge bags as hand luggage. This should be controled."
Výhody: "The cleanest of the airport and the airplane"
Nevýhody: "The 15 hours layover"
Výhody: "Perfect timing between flights."
Nevýhody: "A small sandwich would have been nice:)"
Výhody: "The crew was great."
Nevýhody: "My seat would not recline at all"
Nevýhody: "Short flight but not quite comfortable seats."
Výhody: "Every thing"
Výhody: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Nevýhody: "flight was delayed, 2nd Austtian flight delayed in the same day"
Nevýhody: "Staff is not friendly, does not offer assistance or ask if you need anything."
Výhody: "Crew was friendly and the flight was nice and smooth."
Nevýhody: "No expectations as the flight was less than an hour."
Výhody: "None of them above I'm not happy at all"
Nevýhody: "Free wifi"
Nevýhody: "I was switched seats against my will on board! Although i reserved the seat ahead of time when i got in i was pretty much forced to sit somewhere else. The staff handled the sitution in a very poor manner!"
Výhody: "Nothing. See below."
Nevýhody: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."
Nevýhody: "You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular."
Výhody: "There was nothing to like. Horible experience will never fligh with Austrian Air again"
Nevýhody: "The flight was long delayed, there was no explanation or any sort of pasenger notification about the delay. When I boarded the overhead luggage was full could not find space to secure my bags. The flight attendant was very rude did not assist me and made me wait. Other people traveling without luggage pushed me to pass by. I was told not very nice things. The flight was overbooked and overall horible experience."
Výhody: "There werecseats available at gate area to wabit for plane."
Nevýhody: "Airport overcrowded, checkin at Austrian Airlines horrible - one agent quoated 117 Euro for oversize suitcase when fee was actually 50 Euro. (Note: same suitcase accepted by Lufthansa without extra charge. Security check also excessive and bureaucratic without giving sense of better safety."
Nevýhody: "I had a weelchair and nobody assist me in Viene in Austria And I lost"
Výhody: "Plane, pilots and the leader of the crew"
Nevýhody: "The flight attendant in the back needs to be more educated"
Nevýhody: "I didn't like that I paid for a ticket months ago and checked in my bags and then was told that there's no room the plain is full"
Nevýhody: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."
Výhody: "all good."
Nevýhody: "austrian airlines female flight attendants have to wear ALL red. it seems a bit much."
Nevýhody: "Long delay."
Výhody: "Crew was great. Comfortable in terms of airline travel. Entertainment selection was spectacular given the long flights and the fact I was with three kids. Really pleased!"
Nevýhody: "Food was ok, not great."
Nevýhody: "May bags didn't make the transfer and were sent on to me the following day."
Výhody: "I watched three good movies during the flight to London. I enjoyed them."
Nevýhody: "Nothing particular."
Výhody: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Nevýhody: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."
Výhody: "The food was good"
Nevýhody: "Everything was fine"
Výhody: "Speaking of friendly sky. Great!"
Výhody: "Great experience, friendly crew!"
Nevýhody: "Rudest flight attendants I've ever witnessed. No food or drink for six hours. Bad entertainment selection."
Nevýhody: "Nothing to dislike"
Výhody: "Drinks were included"
Nevýhody: "No entertainment available not even to pay for. Wifi is overpriced"
Výhody: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"
Výhody: "Unfortunately no good experience comes to my mind..... Only one! At boarding there was a Jewish girl, she was very nice and kind! I wish I could list here more positive!!!"
Nevýhody: "Unfortunately the food was poor quality. You should pay attention to people who eat kosher and have an option available. Eventho I have marked it on my ticket I need kosher food it wasn't available. It is upsetting. It would be a must at every company, regardless of the service to have name tags for the employees!!! Mostly the flight attendants were kind, but as soon as i asked for something it seemed like they don't want to help or work at all. I understand I have traveled on the economy class but shouldn't make a difference how you treat the travelers. The pillows were dirty!!!!! Not only one, because I have asked for more......most of them! It is disgusting! Something must have been wrong with the headphones because the volume was on max when i tried to watch the move but barely could hear anything. I have flew with Lufthansa most of the time and in the future will chose them. Very disappointing that sooo many little things are interrupting a vacation."
Výhody: "I loved the boarding process. Everything was very organized! I was lucky to sit by myself next to the window, so i had plenty of space to stretch. The flight was right on schedule, so i didnt have to worry about making it to the next flight. Food was good. We were offered the water through the whole trip which is nice, because i always feel super dehydrated on the plane."
Nevýhody: "I wasn't very satisfied with the flight attendants. I don't know if its just me getting used to american customer service, or me actually working at the customer service, but it's definetely not the greatest level of service. Girls were giving me an attitude and "smartie" ( in a rude way) responds which kinda made me feel uncomfortable and disrespected. I had the same experience with Lufthansa before. And once with russian airlines. Maybe its some kinda tendency to get erogant at this job, but please, don't get me wrong, its not that kinda job where you should look at people from above"
Nevýhody: "I have the 'Economy Class' on the tickets. At check-in at the airport we wrote "economy light" on the boarding pass and want to pay for the first baggage. I check it on the original receipt I received by e-mail, there is ECONOMY CLASS and 1st baggage free of charge, another for a fee. So I do not understand and for two tickets I have paid 2 x 30 €."
Výhody: "They lost my baggage and nobody cares.They charging good money for extra bags but they have only sorry for they mistake. If you plan your important trip to Europe please don't use this company,so you can avoid unpleasant experience."
Výhody: "The service was good, everyone from the staff extremely friendly and overall the flight was very quick."
Výhody: "that everything was in order - alles in ordnung, without much fuss. short flight, no time to get dissapointments, but I did not expect some anyway."
Nevýhody: "Flight was delayed an hour after boarding to wait for passengers from another flight. I understand waiting 10-15 mins but one hour was way too long."
Výhody: "No unnecessary waiting. Excellent service!!!"
Výhody: "The B-767 is far superior to the B-777 in comfort; it is not so horribly crowded."
Nevýhody: "Austrian check-in at VIE was a disaster. None of the machines could read my passport; and when you entered the data by alternative methods it STILL required a machine to read the passport--which it exactly what they were unable to do. Thus, it was a circular Catch 22. I went through six different lady agents working my way through the system, until they finally took my bag and let me go. They themselves said it was new to them and they did not fully grasp how it worked and they did not know why it did not accept me. SOFTWARE PEOPLE BACK TO THE DRAWING BOARD."
Výhody: "Staff was pleasant and competent"
Nevýhody: "Food was way too salty. That needs to be addressed by airlines. Not a healthy or palatable experience."
Výhody: "Staff are pleasant and competent."
Nevýhody: "Staff seemed confused and would not let us seat at our assigned seats which we picked in order to accommodate our baby. Instead they put us in an even worse spot and decided to ignore the people that took out seats and left them be."
Výhody: "Small seats"
Nevýhody: "Flight overcrowded"
Nevýhody: "To add food and to patk the plane at the linkway"
Výhody: "It was a direct flight to my destination"
Nevýhody: "Check-in took 1 hour and 30 mins. Single Check in desk for economy and business, long line. Flight went late by 50 mins on departure"
Nevýhody: "Too little leg room"
Nevýhody: "I wanted to note that while screaming at gate D1 the stuff was beyond horrible. Lazy to talk, a lady who was on the screaming machine kept making nasty comments, really inappropriate addressing foreigners and people who speak Bulgarian. I found it highly disturbing, border line harassing. You can’t work customer service and be such a nasty grumpy person. Everywhere in the world that attitude won’t be allowed, or sanctions must apply. The lady who was collecting money for the checked bag was extremely rude and lazy. Almost kicked me out for not paying for my checked bag online. Excuse me? Why is she there then? The flight was fine. However, the flight attendance slipped the last 2 rows with drinks. Please make sure that the people who work at Sofia airport get some kind of basic human training. Unfortunately, they do not wish to make you feel welcomed or cared for."
Výhody: "All was great and on time"
Nevýhody: "6 hours delay !!!!"
Nevýhody: "Flight was two hour delayed and I missed my connection"
Výhody: "The chocolate was great!"
Nevýhody: "This airline and airport is from two centuries ago. Seats were super crammed and we waited in the heat NEXT to the plane to board for good 10min"
Výhody: "Not much."
Nevýhody: "The flight was delayed with over an hour. No apologies were offered. I was not even offered a drink until I asked (and I was in business class)."
Nevýhody: "The plane smelt"
Nevýhody: "I get my luggage two days later."
Výhody: "food was ok"
Nevýhody: "not polite. no leg space at all compared to other airlines and worst of all they made me put my only backpack under the seat and be uncomfortable, where most people have 2 carry-ons large size and no one told them to check the bag for free so that there will be space on the overhead compartment"
Nevýhody: "My baggage got lost two times in a row with Aeroflot. Terrible experience, bad food."
Výhody: "Crew very friendly & helpful"
Nevýhody: "My bag did not arrive. Was not transferred from Amsterdam."
Výhody: "Quick flight, arrived just on time"
Nevýhody: "Very small space between the rows"
Výhody: "Flight crew was kind and helpful, flight arrived on time"
Nevýhody: "Boarding was slow, could improve onboard services"
Výhody: "Very good price and all went smoothly and on time."
Nevýhody: "Having to walk to and from the plane and use a bus (no jetways).."
Nevýhody: "My luggage was lost."
Nevýhody: "My luggage is lost."
Nevýhody: "Missed the flight and company didnt returned the money according to insurance."
Výhody: "We were just 10-15 people on the plane and everyone has its own row of seats. A nice sandwich + soft drink/wine + coffee/tea was provided quickly after take off. Then the lights were dimmed so the people could rеst for few hours till landing. Nice prompt service."
Nevýhody: "Uncomfortable weared off seats and no entertainment system."
Nevýhody: "I dident get my luggage"
Nevýhody: "Flight delayed with 40 minutes Very small seats"
Nevýhody: "Poor food no entertainment"
Nevýhody: "Seating was awful, did not enough room behind seat in front to use laptop when front seat was not reclined. Not enough space to recline my seat. Meal inadequate. Service poor compared to flight to Bulgaria. However I am glad I did not select Ryan air and get stranded."
Výhody: "Once on board we flu fast"
Nevýhody: "The flight was delayed by over 2 hours and no information was given at all."
Nevýhody: "Flight was delayed two and half hours and then stupid excusing."
Nevýhody: "The food was tasteless I took vegetarian meal. No salt and pepper and was not good Boarding took time! Staff at the gate not so nice"
Výhody: "It was an excellent flight experience."
Nevýhody: "Improve the sandwich?"
Výhody: "The flight got me to my destination safely and on time"
Nevýhody: "Security and lack of snacks/drinks on the flight"
Nevýhody: "No one told me why or how long the flight would be delayed. I got at the airport at 9am for a 12:45pm flight, the plane didn't take off till 9:30pm. Air Bulgaria didn't update Barcelona Airport so everyone had to assume the flight could take off any minute and spend a long day at the gate. Avoid Bulgaria Air."
Výhody: "The crew was friendly, the plane was cool."
Výhody: "Everything went smoothly. They offered a complimentary snack and had an on time flight. Would fly again."
Nevýhody: "The airline didn't offer online check in from out flight from Athens to Sofia, but that seemed to be because of travel outside of the schengen zone."
Výhody: "They were on time, free drink and foot no chargebo"
Nevýhody: "No movie screen"
Výhody: "The crew was very nice."
Nevýhody: "The check in started late, the gate was changed, the flight was late by more than an hour."
Nevýhody: "Overall cleanliness of the cabin was very poor."
Výhody: "We wish companies who share would advertise who they are partners with & that the other companies have your information when using their airline. We finally found the representative to Air Belin to check us in at the Frankfurt Airport to find out we will be flying with Balkan Airline at another terminal. The same thing happened on the way back. Luckily we arrived at the airport early both times to make sure we were flying. But getting information from one airline to another is hard when your booking # & flight number is different for each airline, & when you call the airline they tell you to go to the airport as they cannot help you over the phone. The flight was find but to board is another."
Nevýhody: "Crew was not sympathetic towards mom with baby. No help with stroller. Airport agent decided to add stroller as checked luggage causing confusion and distress during short connection window to next flight."
Výhody: "On time and nice crew"
Výhody: "On time departure and arrival. Friendly service."
Výhody: "Check in was very fast and easy, crew was very nice and helpful"
Výhody: "They serve you a dandwich and water."
Nevýhody: "The boarding was a mess, because they decided to consolidate the passengers of two planes, so most of the seats were double booked and they were struggling to find seats. The flight was delayed with one hour because they were looking for lost passengers. Complete mess!"
Výhody: "The crew are friendly and professional, I was greeted and given instructions when I missed a connecting flight due to mechanical issues with the first flight. I was given new boarding ticket for the next day's flight along with vouchers for the hotel and meals. The hotel was inside the airport and had a late check out and I was able to keep my carry on luggage in the room for most of the day."
Nevýhody: "Turned the face value for the meal vouchers were way to low and was not enough to cover a very basic meal therefore I had to cover the difference."
Výhody: "Very pleasant overall"
Výhody: "It's a very small distance flight but the crew was very nice"
Nevýhody: "Don't have much choice in drink or food"
Výhody: "Everything was great - service, food, boarding"
Nevýhody: "More food choice would be great"
Výhody: "Sit was not comfortable, looks like that airplane was not for long trip."
Nevýhody: "Comfortable seats, screen, usb charger."
Výhody: "The connecting flight from Milan was almost an hour late. But the ground staff were very helpful and professional and help me to board the flight, in a haste. The flight crew were friendly and professional. The food was delicious and sufficient. Overall very happy with my first flight in LOT."
Nevýhody: "Knowing that the incoming was late ground crew could have been better prepared with a motorised transport in the airport (instead of me running out of my breadth). The onboard entertainment could have been better. WiFi in plane would be nice. But these are suggestions. I was overall very happy."
Nevýhody: "The entertainment system didn’t work at all the whole long haul flight"
Výhody: "There was in-flight entertainment. It was the cheapest flight."
Nevýhody: "The food was the worst I have had in over 10 years on EU-Asia flights. They missed two connections, causing over 11 hours of delay, and arrived at a different airport. We spent 4 hours dealing with visa procedures and luggage rechecking in Beijing without staff assistance. Deplorable."
Nevýhody: "Not delete"
Nevýhody: "I was traveling with 2 little kids. Plane was delayed but it happens. However crew and airport staff completely ignored requests for help. It started when they directed everyone to 3 flights of stairs, including people with strollers. It became worse after that."
Výhody: "due to the weather flight was delayed, crew handled it extremely well"
Výhody: "All was fine."
Nevýhody: "All was fine."
Výhody: "On time, stable flight without surprises"
Nevýhody: "Bus takes you to and from the plane."
Nevýhody: "Fly was 1 hours late.and same thing returning.never on time."
Výhody: "New airplane."
Nevýhody: "100% full"
Výhody: "You can't beat the convenience of traveling without having a layover which are never guaranteed to be on time. The food isn't bad but service makes up for whatever shortcomings there are in that dept."
Nevýhody: "I wish there was a kid meal option"
Výhody: "like the team .drinks.food.the gift . confort .place .slept very good . thank you very much for service"
Výhody: "I liked the flight was short and not so bad but could been better in comfort and some entertainment to see"
Nevýhody: "No entertainment to see and do. You have to have your own music and movies or read a book"
Výhody: "It took me to Warsaw"
Nevýhody: "Very small, uncomfortable plane. Late."
Výhody: "Efficient, courteous staff at the check/in counters. Tagged our carry-on bags in case they wouldn’t fit in the overhead bins (very narrow bins. luggage loaded at the last minute in the hull - they were waiting for us when we deplaned!) Great friendly crew on the flight. This was a Krakow>Budapest flight. Will review again after our Budapest>Chicago flight."
Nevýhody: "I bought my inlaws tickets with a shorter layover and it was horrible. It took them ‘much longer to get home. There was no plane waiting for them in Budapest and they got re-routed to Vienna. Which then took them to krakow. They had to take off their luggage everytime they got off the plane and they are 80 years old. There were no escalators or elevators. The airlines lost one of their suitcases and promised it the next day and they have not received it yet. Horrible flight."
Výhody: "Great flight lots of leg room"
Výhody: "Very friendly crew member."
Nevýhody: "If you book a afternoon flight with LOT, you should be aware your plan will mostly arrive late"
Výhody: "Good food and service."
Nevýhody: "Tv is very difficult to see at that distance. Poor choices of films."
Výhody: "Flight was delayed by 50 min. so that 4 people from connection flights could get on board."
Nevýhody: "2 hours late !!!"
Výhody: "In Frankfurt it went through Lufthansa and the extra suitcase costed me $40 more as I’ve been told on the LOT website. Paid €107 where the web page of lot said $75"
Nevýhody: "After check in luggage I had to wait one hour to take care of the luggage price so I get my tickets. All this should have been do e before without going to different counter. Also I didn’t liked that I had to check in on the automated machine."
Výhody: "Nice seats, very friendly staff and amazing service"
Nevýhody: "Beef was over cooked. But is a plane so I understand!!"
Výhody: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Nevýhody: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them"
Nevýhody: "I travel internationally regularly on business. Lot Airlines was hands down the worst airline I have ever flown with. They charged me twice for the same exact tickets and then would not refund me the entire fare. The deducted $300 to process back the credit. Personnel, at both the airport and in flight, were curt, uncommodating and lacked customer service. On my return flight from Warsaw there was a large, disruptive group with a number of unruly children & airline staff did nothing to address the children running across seats, screaming and wreaking havoc for over 8 hours. Passengers could not sleep & the noise was unbearable."
Výhody: "Nothing (except the safe landing)"
Nevýhody: "The boarding process was a nightmare. The plane was small and cramped. Business class seats were narrower and more uncomfortable than most coach seats. Crew was pleasant and helpful but this route is just awful. Avoid if at all possible."
Výhody: "From check-in to boarding went as smooth as possible. 5 star service."
Výhody: "Flight was on time, the crew was very pleasant. No complaints"
Výhody: "I got to Warsaw safely."
Nevýhody: "The flight was delayed 3 hours."
Výhody: "Smooth plain driving"
Nevýhody: "Diner meat to spicy, poor breakfast meal,"
Výhody: "On time"
Nevýhody: "Baggage charge and hot plane"
Výhody: "Everything was okay! Thank you LOT!"
Výhody: "Absolutely nothing about checking in process. It was a nightmare."
Nevýhody: "Took 2+ hours of standing in a very long, confusing line to finally check in for the flight. LOT was clearly understaffed to check in passengers on a small Boeing 737 plane used for the flight. Line moved incredibly slowly, many of us were afraid that we were going to miss the flight.m, with no updates from LOT ground personnel. Flight's takeoff was eventually 1 hour 45 minutes late, so did LOT understaff the check-in process knowing that the plane's departure was going to be late? I paid a premium to fly LOT and assumed that would avoid the consistently terrible Easyjet/Ryan Air check-in and boarding process. No such luck. It was a truly horrible. Next time I'll just fly Easyjet or Ryan Air. At least. I'll know whatï to expect evo, s"
Výhody: "they were not very late - within one hour."
Nevýhody: "For three of us we had only one bag to check. They charged us 70 euro for that bag. All their flights were 30-60 minute late."
Výhody: "Customer service was good and flight arrived on time."
Nevýhody: "1. I was never told my ticket didn't include a free checked bag. I checked twice on LOT's website and it said I was allowed one. When I got to the airport at Krakow, the less than professional staff told me that my ticket was the kind that didn't include. I said I was never given the option to get a ticket with/without a bag for free and they basically told me I was lying. I didn't feel like arguing and paid for the bag. Kayak didn't mention or made me aware of my "kind" of ticket. Either Kayak makes consumers aware of this or LOT shouldn't be posting their flights on Kayak. 2. I flew Eurolot, "A partner of LOT" and not LOT. It should also be CLEAR what it is one is flying."
Výhody: "New dream liner from Boeing."
Nevýhody: "The luggage constraints, they pulled my luggage when it was clearly that other passengers had bigger heavier luggage."
Výhody: "The flight crew was really attentive and helpful throughout."
Nevýhody: "Boarding was delayed, but honestly that's not a big deal."
Nevýhody: "For a ticket of more than 300 usd you would expect at least a sandwich and a drink...."
Nevýhody: "Seats were too small."
Výhody: "lots of legroom on this flight"
Výhody: "Nothing much"
Nevýhody: "The aircraft was very small with exposed wings and it was very noisy"
Výhody: "New planes(Boing 787), attentive flight personnel, convenient schedule."
Výhody: "The economy premier seating is outstanding. Plenty of room, friendly service, actually pretty good food. Don't know how it was for the regular economy seating - it looked pretty tight."
Nevýhody: "There are not very many bathrooms for the size of plane. It seemed there was always a line."
Výhody: "Nothing was good"
Nevýhody: "Seats are for small legs No food No water to drink"
Letecké společnosti nabízející lety do Bulharska zavedly dodatečná bezpečnostní opatření a upravily své podmínky, aby lépe splňovaly potřeby cestujících. Podmínky se pro každou leteckou společnost liší.
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