I flew business class. But nothing compare to business class. Lounge closed in Vienna. Not exist at all in Tel Aviv. Priority boarding not exist in Tel Aviv despite available business counter. Nobody in front of me was checked in to Business or with Senator status. No welcome drinks. All overall awful experience.
Výhody: "One hour delay after boarding due to loosing our “slot”"
Výhody: "The crew was good , funy , atentifly and kind."
Nevýhody: "Was ok."
Výhody: "Entertainment players"
Nevýhody: "Organization when boarding (a line vs. a mob of people from all different boarding groups) not organized at all. Ended up leaving about 45 minutes late."
Výhody: "The crew was great."
Nevýhody: "My seat would not recline at all"
Nevýhody: "Short flight but not quite comfortable seats."
Výhody: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Nevýhody: "flight was delayed, 2nd Austtian flight delayed in the same day"
Nevýhody: "30min late arrival. Still was ok."
Výhody: "Clean and new planes. On time."
Nevýhody: "On the transatlantic flight the crew was unattractive and somewhat rude. They skipped our entire row serving morning refreshments and then complained and tried to shame us all for calling them back. Food quality was on par with Alegent Airlines. We even got charged for one piece of checked luggage 46lb on a international flight. That was a first!!!"
Výhody: "Nothing. See below."
Nevýhody: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."
Nevýhody: "You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular."
Výhody: "They were really good with checking in my excess baggage and my two cats. Cats travelled well and arrived as expected. Check in at O'Hare was very friendly. In the air, flight attendants were very accommodating and friendly. All luggage and cats arrived! The plane from O'Hare to Austria was very nice!"
Nevýhody: "I think I have gotten used to Asiana's and Korean Airlines'. It just didn't seem to measure up to their business class service. The food (which has been highly rated!) I found to be just mediocre. Maybe it's because I was living in Asia for eight years and had become more accustom to asian cuisine?? I didn't love the seat either. When you recline, your feet are cramped inside a small area under the seat in front of you. It was cramped. The ability to customize the seat recline was limited. I like being able to move the head and feet into my own customized position. The business class seats from Vienna to Amman felt like coach."
Výhody: "Almost every thing was very good"
Nevýhody: "My selection in pasta... was not bad but it was bit dry other than that no complains....thanks for save trip."
Výhody: "Friendly staff, on time flight. Nice refreshments"
Nevýhody: "We landed so close to our boarding time, by the time i got through everything, i was notified that i had to go to gate 11 for a special security check...it was stressful since my flight was boarding...i found it really frustrating . Ultimately the plane waited and it worked out, but the process was long and VERY stressful."
Nevýhody: "Missed my flight!!!!!"
Nevýhody: "Service was bad"
Nevýhody: "A poor choice of video/film/documentaries. Limited and uninteresting."
Výhody: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Nevýhody: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."
Nevýhody: "We didnt get our kosher food so we didnt aet on this flight"
Výhody: "Snacks in board included in the price. Super nice crew team. Unlike British airways where prices are higher, on longer flights there is no free refreshments and crew staff were unpleasant."
Nevýhody: "Very small and old plane. Uncomfortable seats. Hand luggage bigger than small backpack not permitted on the board."
Výhody: "The plane arrived at destination ahead of schedule."
Nevýhody: "€40 for a single 12 kg checked bag--that could have been gate checked? Seems excessive to this traveler."
Výhody: "My wife And infant son we're flying out and when I got them there ticket I asked if they had any available seats with leg room and he said there was nothing available but the best he could do was aisle. When my wife n son went to board on the Stewart or stewardess told them that they are not sitting there and that they will be flying first class today. When my wife landed n told me I was extremely happy that they saw her with a baby and gave my wife n son that option to sit in first class then be tied up in economy and no so comfortable. I greatly appreciate the hospitality you have given my wife n son. Thank you Filip"
Nevýhody: "Nothing to dislike"
Výhody: "Love the coordination"
Výhody: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"
Výhody: "I like that flight boarding was quick and in time.it was a short flight My name is Hispary."
Výhody: "surprisingly tasty meal, smooth and on time flight"
Nevýhody: "boarding in Vienna a bit chaotic , mostly caused by requirement to register passport for transatlantic flights"
Nevýhody: "I have the 'Economy Class' on the tickets. At check-in at the airport we wrote "economy light" on the boarding pass and want to pay for the first baggage. I check it on the original receipt I received by e-mail, there is ECONOMY CLASS and 1st baggage free of charge, another for a fee. So I do not understand and for two tickets I have paid 2 x 30 €."
Výhody: "Short flight from Milan to Vienna. Easy check in -- which at MXP is always a plus and a relief, Crew was very friendly, attentive and focused on the passengers and their job. A smile is worth a million dollars!"
Nevýhody: "I loved it all!!"
Nevýhody: "Flight was delayed an hour after boarding to wait for passengers from another flight. I understand waiting 10-15 mins but one hour was way too long."
Výhody: "Good movie selection on flight"
Nevýhody: "Got bumped from the seat I reserved after boarding without explanation and when I explained I was traveling with a group was simply told that's too bad. Their customer service is awful and had already submitted a complaint for a return flight which was never followed up on."
Nevýhody: "Oversold the tickets on my flight and put me on standby. Needed to change the flight and all my plans."
Výhody: "No unnecessary waiting. Excellent service!!!"
Výhody: "Staff are pleasant and competent."
Nevýhody: "Predictably, why I was expected to meet the tight schedule between planes squeezed by the 1st flight leaving one hour later than planned, my checked-in baggage apparently wasn't. So for me 35 minutes was more than enough to go through yet another passport checkpoint, security checkpoint, run like a headless chicken then travel by bus to the plane; for AU it wasn't enough to transfer my bag to the connecting flight."
Výhody: "On time, comfortable flight"
Výhody: "It was pleasant all around"
Výhody: "Their first class looked very comfy"
Výhody: "The boarding and exiting of the aircraft was smooth and organized. I really do prefer that passengers be strictly monitored when boarding the plane according to their seats. It really does make sense to board the plane from the rear forward. I realize airlines feel like they have to make their business class passengers feel special, but it really doesn't make sense for passengers to be climbing over one another."
Nevýhody: "I left my entertainment at home in a mad rush to depart which is very unusual for me. As a result, I had to rely on Austrian Airlines' copyright licenses, and they were less than satisfactory. Fortunately, I'm flying back with Lufthansa, so I hope there will be more variety there. The lavatory at the back of the plane was filthy by the end of the flight. I don't understand why the flight attendants feel to good to clean the lavatories for their passengers. We are stuck on a flying can for 9-10 hours and deserve to have clean lavatories during that time. At one point, I was thirty and approached the back of the plane. When I entered the rear galley, the ladies looked at me like I was intruding. If self-service is not available for passengers, then flight attendants should be prepared to serve their customers."
Výhody: "I loved absolutely everything..the service and food were amazing. I will recommend this airline to everyone I know..and definitely will use again. Thank you! You made 9 hours very bearable."
Nevýhody: "Can't answer this question because everything was fantastic."
Výhody: "Never again with KAYAK. Sorry."
Výhody: "On time, friendly staff"
Výhody: "The flight was on time and the crew were very friendly."
Výhody: "We left late but efficiently."
Výhody: "This is one of the most comfortable flights that I undertook this year - I have done more than 20 flights this year."
Výhody: "Cordial staff, on time flight, and tasty meals."
Výhody: "Crew was very friendly, food was good and got 2 meals, lots of entertainment options"
Nevýhody: "More clear boarding procedure (couldn’t hear groups, MORE LEG ROOM, very cramped"
Výhody: "WOW went out of business before our flight, and Kiwi handled our transfer very poorly, promising things they never delivered. Agents in Prague were infinitely more helpful and straight forward."
Výhody: "Comfort. Seat selection. Price."
Nevýhody: "Crew attitude. Check in."
Výhody: "Service was fine but nothing stood out in particular. We liked the newer Dreamliner."
Nevýhody: "Seat (economy) not comfortable. Less room that most other aircrafts in the same class. Seats seemed narrow. With all the extra charges, I would not consider Norwegian to be a ‘budget’ or low cost airline. In the end we paid the same, if not more, for a comparable ‘non-low cost’ airline."
Výhody: "We landed in time."
Nevýhody: "my group started boarding only minutes before scheduled departure time. Norwegian charges for everything including use of blankets and headphones and every drink, even water. This seemed extreme in an international flight that was 12 hours long."
Nevýhody: "There was no food. Only by purchase which is bad for transatlantic flight"
Výhody: "This was one of the most comfortable and enjoyable international flights I have been on in years."
Nevýhody: "The boarding lineup in Oslo is a bit jumbled but if that’s all I have to complain about it was a great experience."
Nevýhody: "It is so surprising and ridiculous to have to pay for a glass of water and a blanket for an international flight."
Výhody: "Crew friendly and attentive. Seats in Premium really good."
Nevýhody: "They made everyone vacant the gate area and stand for at least 45 minutes prior to boarding. Flight was rescheduled to leave 1 hour and 05 minutes later than advertised then was approximately 25 minutes later than that leaving. This was my first time flying with this airline and l will have second t"
Nevýhody: "More movie choices. Food okay for the price."
Výhody: "Check in was awful. We waited a long time to go through the line, then they allowed everyone who was going to London to go before for 40+ minutes. Our line didn’t budge only the late ppl for London !"
Nevýhody: "Have organized system !!!"
Výhody: "I appreciated finally getting to my destination."
Nevýhody: "There was a long 2 hour delay where we sat on the airplane and was not offered anything."
Nevýhody: "When you pay over 500 per ticket and don’t even get a glass of soda water or a bag of pretzels, I find it disgraceful. I will never fly Norwegian again and I will urge my friends and family notnto."
Nevýhody: "Delay, rude service, ran out of food for vegetarians"
Výhody: "You ought to have a NA option as Food was not served on this shorter route."
Výhody: "Comfort and modern plain Boeing 787 Dreamliner"
Nevýhody: "While checking in Norwegian charged us $200 per person for checked in luggage. We don't now how to a avoid it coming back home. You have to play for lausie food"
Nevýhody: "Delayes delayes delayes....I fly to Europe quite often: Norwegian is the only company who doesn’t make up any lost time in the air... Cranky and unpleasant flight attendants... The overall experience felt like they really don’t care...."
Nevýhody: "While flying from Oslo to Reykjavik for a backpacking trip, my backpack (with my tent, cooking equipment, clothes, and food in it) was lost. As a result, I was forced to spend several nights in Reykjavik waiting for my backpack to arrive. Norwegian Air had horrible customer service when I called to inquire about my bag. They did not coordinate well and were slow to track down our bags. After they did find our bags and rerouted them to Reykjavik, they missed their flight AGAIN! What is more, they refused to guarantee any compensation. Hence, I had to pay for clothes, food, and lodging without assurance of reimbursement. I will never fly Norwegian Air again."
Výhody: "plane was nice, crew was only ok. but the baggage thing is totally unacceptable!"
Nevýhody: "We booked a trip from Stockholm to NY. Got to the airport and the baggage fee was quite high, but i was ok paying it since i didn't prepay online- my mistake. BUT then i was told since the plane was stopping at Oslo we had to pay ANOTHER SET OF LUGGAGE FEES !!!! I said, no you must be mistaken, there is no way you can charge me for two trips just because your plane is making a stop! They insisted and rather than fight and get thrown out of the airport i am disputing with my credit card company, but it can't possibly be legal. $690.00 fees !"
Nevýhody: "They lost our bags in the transfer and did not even offer water on the flight!"
Výhody: "Paid for a Premium seat in row #1 that was broken and would not recline. Multiple seats in the Premium section would either not recline or would only recline. Crew was stressed and impersonal. Will never fly Norwegian Air again. Ever."
Nevýhody: "No wifi, no outlets, no entertainment, no food service, no way to buy food if not included in your ticket The 747 was operated by Wamos Airline and the plane was absolutely dilapidated. The entertainment system was from the 80s, did not function, but I was able to see a blurry image on the screen that said "Malaysia Airlines." The crew were in Wamos uniforms so the connection to Norwegian was completely unclear. The armrest next to mine had fallen off and the life preserver in a row near me had fallen out of the seat. If the interior of the airplane was in such shocking condition, I had to only pray the engine was in better shape. Truly, I wondered if I was part of an elaborate punk the entire time. Flight was delayed on the runway for two hours and then getting to the gate for a half hour. And yet still no food."
Výhody: "Dinner meal was great, morning meal of sandwich and stale cinnamon roll not so good,"
Nevýhody: "Morning meal of sandwich and stale cinnamon roll was inedible."
Výhody: "Board crew were pleasent and helpful."
Nevýhody: "Plane was dirty."
Výhody: "The aircraft was new and screens/tables all worked, plus the crew was friendly"
Nevýhody: "The whole weight limit got me as I didn't realize it includes your personal item. After meticulously measuring my carry on i was quite crushed to still have to pay 40 pounds for the overage."
Nevýhody: "My luggage was lost. Filed a case. Norwegian has no ide when I will get my suitcase."
Výhody: "The speed of checking."
Nevýhody: "The wheelchair booking seems complicted"
Výhody: "Nice big plane."
Nevýhody: "No WIFI, no water for free for an 8 hour flight and limited entertainment. Come on its 2018 get it together. Jet Blue and emirates are my top favorite."
Výhody: "The entertainment system was pretty good."
Nevýhody: "I bought the ticket at the last minute and couldn't pre-pay for luggage or food. The food cost me and my companion $50 for sandwiches, snacks and drinks. Even water and soda is $3 for a small can. If you want a blanket, they charge, if you want anything, they charge. Luggage was over $80. Just pay more for a different airline, it will be less."
Výhody: "Quick flight. Good entertainment Quite spacious Quick boarding."
Nevýhody: "Plane was cold. Not including food Staff aren’t as friendly as other airlines experienced."
Nevýhody: "Seats too small in economy"
Výhody: "The film selection was good."
Nevýhody: "Delays with very little information. Cramped plane. Unprofessional staff. No free refreshments. Bad website and faulty app. A budget airline to be avoided."
Výhody: "The flight itself was really good, smooth and easy. The staff were also very helpful. Good value for money"
Nevýhody: "The plane hadn't been cleaned properly, there was still food in the pocket in my seat from the flight before. And they didn't bring the trash through nearly often enough which resulted in passengers leaving wrappers and cups on the floor. We were 30 min delayed as well."
Výhody: "Plenty of movies on the airline, dreamliner plane."
Nevýhody: "Flight was four hours late, we missed the connection to from arlanda to Bangkok. Flight is twenty hours away and since my wife has a Thai passport we are stranded inside of the terminal for the entire time. Airline didn't help with this issue. Also, $260 for two underweight checked bags is ridiculous."
Výhody: "The new plane was amazing and I feel so fortunate to have had the opportunity. The experience was streamlined and the technology state-of-the-art, accessible, and extremely useful. The impressive crew looked flawless and performed their duties very well. It was all quite a spectacle!"
Nevýhody: "It is always really nice to get free coffee as a passenger. Traveling is exhausting and I would have been so appreciative of free coffee on the flight, and felt even more comforted and likely to fly Norwegian in the future."
Nevýhody: "There is no organization when boarding due mainly to the staff's poor training/handling of groups. I also believe that when selecting seats, they should indicate where lavatories are. This knowledge is fairly reasonable to have when choosing where one is to (uncomfortable) sit for a minimum of five hours."
Nevýhody: "The flight was operated by HiFly. Communication about delays (5+ hours) was terrible and non-existent for the most part."
Výhody: "TVs for each person, good reclining seats, comfortable, nice crew"
Nevýhody: "Ran out of some food options"
Výhody: "Plenty of room. Very good value."
Nevýhody: "For business class the meals were mediocre. But I didn't book it for the food. :)"
Nevýhody: "It took them 3 1/2 hours for them to give us the opportunity to buy some water. I've never seen a more inept flight crew. The in-flight entertainment was broken but that's not really the fault of the flight crew. So instead of turning at them off they just left the screens flash in our eyes for the eight hour flight."
Výhody: "Nothing really. It took off, it landed."
Nevýhody: "2 hours delayed. Old plane, no entertainment or food. Indifferent crew. Nothing to recommend it really and no reason to endorse choosing this airline."
Výhody: "easy boarding clean plane"
Nevýhody: "this flight had wifi, but no USB ports to charge your devices. was a joke even the flight crew thought was dumb to offer service on plan with no charge ports."
Výhody: "Buy tickets early for super cheap, or pay more last minute. Fly no-frills for cheap, or pay for perks. Norwegian Airlines' model works for everyone."
Nevýhody: "The crew could have been more attentive. They forgot to bring a coffee I ordered through the system and ran out of milk."
Výhody: "The crew was great and the flight was comfortable."
Nevýhody: "I believe it's an airport issue so I'm hesitant to put this but I was unable to check in until 2 hours prior to my flight. The rest of the party I was traveling with was on a different flight that left a bit sooner so I arrived with them at the airport only to be kept waiting as they were able to go through security upon arrival. Norwegian doesn't have a designated window or kiosk so I wasn't able to get any help on the matter."
Výhody: "The onboard entertainment had a wonderful variety, and the crew was helpful, and friendly. The plane was clean, and in nice shape."
Nevýhody: "It was very cold, and we were not provided with blankets or warm beverages free of charge which makes for a very uncomfortable trip."
Výhody: "The flight was on time and the staff were very nice."
Nevýhody: "Boarding was chaotic. No one gave any instructions so the passengers crowded the gate area seeking an advantage to board. Flight was very crowded in the Economy cabin. Fortunately it was short."
Výhody: "The flight was smooth and easy."
Nevýhody: "The longest wait I have ever seen to get passport reviewed. I am sure people missed their flight. There was no sense of urgency, no information, once I got to the gate the sign said Gate Closed. Luckily they were still boarding but bette, no any communication would have been better."
Nevýhody: "There wasn't a great deal of choice of food to buy on our flight because it was under 2 hours. also on our flight heading out of the UK i did find that the staff were paying more attention to the needs of the people sitting on the other side of the plane. I thought they were rather rude."
Výhody: "The ease of boarding and the friendly crew"
Nevýhody: "I have a Gluten allergy and I decided when I got to the airport that I would upgrade to Platinum. When the started to serve the meals, I politely informed the flight attendant that I had a Gluten allergy and would like to purchase a salad instead. She stated that I needed to reserve my Gluten Free option 72 hours in advance and that a salad was not available. So I ate my snack of a nuts for an 8.5 hour flight. This is a HUGE disservice to those who have allergies! Because of this...I will no longer fly with Norwegian!"
Výhody: "Being able to check in quickly and weigh and tag my own luggage."
Nevýhody: "Took too long to board the plane. Didn’t like that the only persons picked on for hand luggage was a husband and wife in there mid 70’s. But eventually they were allowed to bring on their hand luggage."
Výhody: "Crew were very helpful. I had just had surgery and were very accommodating especially after I was very sick."
Nevýhody: "Better leg room and organisation of the hand luggage in above lockers"
Výhody: "The boardin personnel was unbelievably rude..they didnt let us board our very small luggages despite the plane was half empty. When we insisted they started laughing and threathen us of letting us miss our flight,with the attitude ignorants display when they are given a bit of authority"
Nevýhody: "Change boarding personnel"
Nevýhody: "Unexpected baggage charges despite only taking carryons"
Výhody: "The cabin crew was very good. The check in process was tough but the representative was nice."
Nevýhody: "The boarding representative wasn’t very welcoming and the baggage hold volunteering wasn’t explained fully to passengers, otherwise they’ll volunteer."
Nevýhody: "One of the crew before boarding was trash."
Výhody: "Crew worked hard to get us off the ground as the flight was late arriving - so the turnaround was fast paced."
Nevýhody: "Queue to board was ridiculous. Granted the flight was delayed but the communication with the passengers and the ground crew at the gate was pathetic."
Výhody: "EasyJet no frills flight as usual."
Nevýhody: "Flight was delayed by 20mins takeoff to landing"
Nevýhody: "There was a half hour delay, but they they did their utmost to redress this, and we landed just 15 behind schedule. A lovely, cheerful and friendly crew and a very pleasant pilot who clearly understands the importance of good communication. THANK YOU."
Výhody: "The captain"
Nevýhody: "Staff. Landing - it felt too steep."
Výhody: "Easy ticketing and check-in, boarding was quick and efficient, flight arrived earlier"
Nevýhody: "Seat a bit cramped and it was a bit hot on-flight"
Výhody: "Straight forward flight"
Nevýhody: "Economy flights are not known for the space"
Výhody: "The cabin crew were friendly and it was a comfortable flight"
Nevýhody: "The staff at luggage drop weren’t particularly friendly and we were only given half an hour’s notice of the gate which wasn’t long enough"
Výhody: "Crew were excellent and the flight was without faults"
Výhody: "Wide seats with plenty of legroom, but we were on an exit isle."
Nevýhody: "Felt like we were being herded like cattle"
Nevýhody: "No comp snacks or drinks I had these on Easy Jet from London to Prague!!!"
Výhody: "Our flight was delayed two hours due to mechanical issues. They were very apologetic - customer service was great."
Nevýhody: "Delayed flight"
Nevýhody: "Over two hour delay , blaming traffic control , when no other flight was delayed ?"
Výhody: "Clean plane and professional people. Handled lateness of flight well. And we were able to change the time of our flight (for a 20% fee increase of course) after a stolen passport detained us in Prague)."
Nevýhody: "Seats were very uncomfortable. Flight was late."
Výhody: "Absolutely nothjng"
Nevýhody: "They overbooked the flight The airport in greeece wouldntntake our cards The airline wouldn’t take our cards for food The children over running the entire flight Sitting on the plane for 2 hours before taking off The level of slow and stupidity with the flight attendants was quite impressive"
Výhody: "In flight crew were great."
Nevýhody: "Seems like the consensus. Nice in flight crew, very rude check in crew. One worker at check in went out of her way to make me pay for a bag that the other lady said would be fine. I agreed to pay and she still tried to shame me. Kind of sad if that is where she finds enjoyment."
Výhody: "Very friendly and efficient cabin crew"
Nevýhody: "Little leg room - but you get what you pay for and the tickets were really good value"
Výhody: "Cheap flight. Smooth flight."
Nevýhody: "Check-in agent gave bad info about gate assignment and details about baggage at boarding. Caused us much stress. Airport personnel clarified for us. Seats were not comfortable at all. Not much different than deep discount US airline."
Výhody: "The crew were still very professional, smiled all the way despite the delays and tired customers. It was one of the most quick boarding which felt right due to the time."
Nevýhody: "There is nothing worse that the delay with the last flights of the day. Had the knock off effect resulting in loosing last train and incurring extra fees for taxis."
Výhody: "It landed eventually, crew were friendly"
Nevýhody: "It was 2 hours late leaving. There were no complimentary refreshments provided, not even a glass of water"
Výhody: "Overall 5*, checkin and boarding was easy, the flight arrived on schedule, and the crew was friendly."
Nevýhody: "Had to pay 2.50 euros for a bottle of water."
Výhody: "Delay in boarding for no explained reason"
Nevýhody: "Gate agent"
Výhody: "It was a smooth experience."
Nevýhody: "No USB charging port."
Nevýhody: "Long delay of over 2.5 hours. Communication about the delay from the airline was poor. Limited food options at the airport at the hour."
Výhody: "Exactly as the title says. Really quick."
Nevýhody: "the three hours delay - or rather the 2.55hrs delay thanks to the super alwwdy descent we landed five minutes before being eligible for compansation. was great landing at 1.30am to no public transport"
Nevýhody: "staff attitude bad and poor instruction, cant check in and waste of money!"
Výhody: "The ease of journey."
Nevýhody: "Seats didn't recline and very little leg room"
Výhody: "Fast and cheap"
Nevýhody: "All ok"
Výhody: "If you have a full plane - get luggage of people at an earlier stage without charging!"
Nevýhody: "Luggage situation"
Výhody: "The flight attendants Simone and the young lady were fabulous"
Výhody: "The crew were amazing, and had a lot to deal with,"
Nevýhody: "That we late, but it was understandable, could have explained why whilst waiting"
Výhody: "Timing and arrival experience"
Nevýhody: "Boarding was a mess, they did not call by groups, everybody ended up on the plane in an avalanche, we got into the plane by the back door to push and set aside people and carry on luggage until we made it to the front where are seats were located. Caos was in the air, worse boarding experience ever."
Nevýhody: "Delayed over 2 hours"
Výhody: "Flight was timely."
Nevýhody: "There was a rowdy bachelor party group on the flight that was obnoxious. We paid extra to have our luggage checked so we could use the overhead bins for our backpacks. Were told by the crew we could not use the overhead bins for larger backpacks since they needed them for other luggage. Then someone else put their backpack up in the overhead bin and the flight crew told us that was their option."
Nevýhody: "Before getting to our gate the guy stopped both of us. One carrying a backpack and myself carrying 2 small back packs. Combined, smaller than most people's luggage that was going through. He made us both check in our bags and pay. Every though they fit in the bag size checker thing. Super pissed off the rest of the flight. Hate that worker"
Nevýhody: "No entertainment options. Not a big deal."
Výhody: "Fast processing of all baggage - automated drop off points at Gatwick North"
Nevýhody: "Had to pay to store my bag and wasntnclear when I bought my ticket. I did not pay in first flight to Prague"
Nevýhody: "the checked baggage cost was more than our tickets!!! rip off!"
Výhody: "On time, welcoming crew on board"
Nevýhody: "Request to put small handbag into half empty flight bag is just petty. If easyJet insist on checking customers through and then holding them in a pen, they should provide facilities/seating - we are not cattle but that is the impression given."
Great airline feels a lot more expensive than other budget airlines. No complaints whatsoever
The one thing I must say is that the flight wasn't full at all, and in this case, I'm really unsure why they wouldn't sit people farther from each other.
Výhody: "Plane on time, new plane, nice crew."
Nevýhody: "Ability to move seats."
Výhody: "Professional and safe"
Nevýhody: "Better boarding (lines too long)"
Výhody: "On time"
Nevýhody: "We got sanatizer when boarding which was so small like a stamp, useless"
Nevýhody: "Very very bad."
Nevýhody: "You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company."
Nevýhody: "not charge me for carry on luggage"
Nevýhody: "Larger leg room"
Nevýhody: "WizzAir's service. The flight had an 8 hour delay due to bad weather, while Tarom had a flight on the same route, under the same circumstances, and managed to fly to and from Valencia within a much more acceptable 2 hour delay."
Nevýhody: "Flight was late abolutnie 1 hour"
Výhody: "Friendly crew"
Nevýhody: "Long check-in lines Seats uncomfortable"
Výhody: "I liked that we were not late and that the late coming priority guests were told to pay attention next time. Take off and landing were both nice."
Nevýhody: "Boarding was a little slow and we were somewhat late."
Nevýhody: "Space between the seats."
Nevýhody: "Seats are terrible."
Výhody: "The crew was really nice"
Nevýhody: "1h30 delay for no specific reason is unacceptable"
Výhody: "Flight arrived"
Nevýhody: "Flight left vaguely late, air stewardess disappeared into the cockpit for 50 minutes. Hmm, I wonder what she was doing in the cockpit. Whatever she was doing she wasn’t helping the cart so I only got my food 20 mins before landing approach. Air pressure was weird too, nice American lady next to me had problems with her ears more than usual."
Výhody: "Staff cheerness"
Nevýhody: "The flight was delayed and there was even no information about it. Gate number was changed after boarding time and we didn’t hear any appologize not even receive some meal vouchers or food on board. We arrived more then 1 hour later- I can not evalute this as a good service."
Nevýhody: "2 hrs late and we missed all our following connections as a result."
Nevýhody: "No air conditioned 2 hours late Poor ground service"
Výhody: "Nice crew"
Nevýhody: "Both flights were Delaid. It was unorganized in every point, felt like chaos. Ryanair sells same services for cheaper price, so I thought it was overpriced."
Výhody: "Everything was on time, no delays. Polite crue. Easy boarding."
Nevýhody: "The seats are not comfortable at all"
Výhody: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
Nevýhody: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."
Nevýhody: "It a good option, a good price, i will fly again"
Výhody: "Price price price"
Nevýhody: "Messy boarding"
Nevýhody: "The airline does not have kiosk check-in. You are checked in automatically, and if you buy through a third party, your boarding pass is emailed to you. Never having flown this 'unique' airline before, we did not know the process. At the check-in desk, the clerk told us that if we couldn't show him our boarding pass, he would charge us 30GBP to print them. He was a complete jerk. After no help from him, I was able to figure out that we did have them as attachments. Never again."
Výhody: "Wizz air has great deals and you will get to your destination which is a effective way to travel. Unfortunately the seats are not always comfortable and everything else costs extras for food, seat choice, bags, water, drinks, or anything else you’d desire during flight."
Nevýhody: "The seats don’t lean back and do not have a lot of cushion."
Nevýhody: "Extra fees for baggage and tickets that were not disclosed. The check in was incredibly disorganized. No help was provided with problems."
Výhody: "Facilities are terrible! It was like stepping back in time! To use this as a stopover, is a poor decision because this airport does NOT meet the brief and does NOT warrant being used for passengers. I’ve been very polite here, I have more choice words I could use"
Nevýhody: "Nothing! To learn that Wizz Air ‘allowed’ cabin size is so tiny was really shocking! With All the other budget airlines, easyJet, Monarch & even Ryanair my cabin would’ve been fine. This is the same hand luggage I’ve been using using for many years."
Nevýhody: ""Wizard of Oz Airlines" I'm surprised the pilots didn't ask for another hidden fee! Please book a full fair on a major carrier instead of hidden fee fiasco at the airport. headaches before a flight. Keep in mind no wizz staff to talk to before flight or in Budapest. Private contractors from airport do all the check in process and departures."
Výhody: "I'm disappointed with your service"
Nevýhody: "I'm disappointed with your service"
Nevýhody: "Hidden fees"
Výhody: "The crew in the plane"
Nevýhody: "The quality of service in the boarding, Modified types of cabine bags, practically you have to bring one change of clothes an nothing else in order to fit for the standards of the "small cabine luggage" . The boarding crew was very rude"
Výhody: "Pleasant staff and good flight"
Nevýhody: "A bit of difficulty to check bag in online after original check in ...."
Výhody: "I use Wizzair very often .flight is always good.Pilots and crew are very well experianced.so if turbulences there is still trust in flight crew .today is very misty and cloudy in London .Very good landing in these bad conditions.i want to Thank all team of the crew."
Nevýhody: "Turbulences.It is sad that wizzair charges very high cost large cabin bags (especially on holidays time is bags different price than other months.)but other companies as Easyjet and ryanair allows one big and one small bag for free on board"
Nevýhody: "Basic flight. Rude crew and late flight"
Výhody: "Seats were perfectly adequate, about what you expect on a budget flight. Flight attendants were very pleasant."
Nevýhody: "Boarding involved a long wait standing on the tarmac in the sun."
Výhody: "Magazine was pretty good. Staff were smiley and nice."
Nevýhody: "Boarding was announced as last call 5 minutes after the gate was announced. Seats were uncomfortable with little legroom. Even for a value airline."
Výhody: "It was simple, every thing was fast in the airport."
Nevýhody: "Small airplane it was a bit choked."
Výhody: "Good comfi flight with great crew and service"
Nevýhody: "The bus at the landing without a/c and it was hot as hell"
Výhody: "online check in"
Výhody: "The flight arrived in KEF even faster than predicted"
Nevýhody: "The boarding was late"
Výhody: "Horrible. Website won't take payment for baggage. Charge over twice as much at airport. Black list this company."
Nevýhody: "I ordered a ticket and got a confirmation email. Unfortunately I could not check in online. I arrived at the airport and found out that I did not have a ticket. This story cost me a lot of money and a lot of time"
Výhody: "Great price, excellent service."
Nevýhody: "The size of the free cabin bag - too small"
Výhody: "Getting out of the plane"
Nevýhody: "The crew (starting from "Julya" at customer service) was rude. Some of the with terrible English. The size of "small carry on baggage" is RIDICULUS I tried and tried on line, but was never able to do the check in and I had to pay for that and a small luggage. Worst trip of the year."