Najděte levné lety na Island

Výhody: "comfortable plane"
Nevýhody: "small pastry with coffee"

Výhody: "The crew was very nice , and very comfortable seats ."
Nevýhody: "Everything was great"

Výhody: "Good service"
Nevýhody: "That we had to pay for checked bagage on the return flight (Copenhagen to Newark) was an unpleasant and expensive surprise. In the 25+ years I have flown trans Atlantic with SAS, this is the first time that I’ve had to pay for luggage. No pre-warning .... :-(."

Výhody: "Food was the best airline food!"

Nevýhody: "."

Nevýhody: "Late departure. No roof during queuing for loading and rain..."

Výhody: "On time"
Nevýhody: "Nothing"

Nevýhody: "We had three hour delay due to thunderstorms."

Nevýhody: "Limited selection of movies No food choices No snacks offered during flight First European airline to fall below the standards of US airlines"

Výhody: "Great flight = short so food was not expected"
Nevýhody: "all goood"

Výhody: "With tablets for the entertainment system – – a ton of good movies to choose from. So much so that we stayed up hours after we planned to, watching movies"
Nevýhody: "Seats were a little crowded together, but that’s to be expected in modern passenger flight"

Výhody: "Good movies and food good. Seats wide enough and mostly enough bathrooms."

Výhody: "Nice service"

Výhody: "Everyone I interacted with from SAS was very nice and very polite. Smooth, short flight. Bags came down pretty quickly. The coffee on the plane was better than in my hotel in Edinborough!"
Nevýhody: "I didn't realize that even though I am an international traveler, I had to pay for baggage for this short flight. And since I didn't realize it, I didn't purchase it online, which doubled the price at the airport :-( also, and this is not the fault of the airline, the security line is ridiculously slow because at least 50% of the passengers get shunted to a single line because the screener saw something odd."

Nevýhody: "No choice in main course. Only one option Long time since wine or beer is not offered free on a “major” airline. The entertainment was interrupted a couple of times with adds. Seats are tight and space more in line with a discount airline."

Výhody: "The travel magazine was excellent. Flight attendant wasn't rude, but I didn't find him friendly or welcoming. He gave tea/coffee and water to both of the men sitting with me but not me even though I asked for it. One of the men gave me his water and told the attendant I had asked for one."

Výhody: "Pleasant and safe flught"

Výhody: "Price and destination was convenient"
Nevýhody: "They said coffee and tea was complimentary but they didn't serve a number of people for some reason"

Nevýhody: "Expensive rates on luggage"

Výhody: "Nothing!"

Výhody: "A good and safe flight"
Nevýhody: "I'm very dissapointed about SAS food-service. One can't get even the simplest Bisquit without playing. Most other companies I fly with serve food for Free."

Výhody: "I loved that there were a lot of different movies, TV shows, games, music, and more to choose from- all for free! Then there was a dinner- not bad at all-, a snack later on, and breakfast too, all included. Headphones if you needed them ( lifesaver there as I had temporary misplaced mine), a blanket, and a pillow. The crew was really polite, and there was never more than one person in line for the bathroom."
Nevýhody: "Nothing"

Výhody: "Comfortable seats and attentive crew!"
Nevýhody: "Old movies not up to date."

Výhody: "Outside camera view, update on airplane location and ETA, seats were nice."
Nevýhody: "Hate to sound entitled, but the movie selection was really poor. I flew on a connecting flight by Delta that had 10k+ movies and shows to choose from so that spoiled me."

Výhody: "Awesome seat with great leg room for a tall person. The whole flight went quickly and enjoyed the crew and flight"

Výhody: "--"
Nevýhody: "Flight late, plane not very clean food..."

Výhody: "Friendly staff. Good food. Movie/tv options were excellent."
Nevýhody: "Didn't like that I had to order vegetarian food option in advance. I would forget to do so before the flight. Despite that, I was still able to eat most of the meal since there was salad, bread and dessert which was filling enough."

Nevýhody: "TV's on our whole row did not work for the entire flight. Reading lamp was burned out. It would have been tolerable for a domestic flight but these amenities are needed and appreciated on a six hour flight!"

Výhody: "Delicious food"

Nevýhody: "1) on the plane, they announced a choice of two meals and I enquired why did I get one without choice and they told me the second choice was an option only for 'economy plus' !! That was a rude situation....I felt cheated and then insulted . 2) CPH - Nice : The breakfast or the included orange drink gave me an upset stomach and bad case of Hemorroides. 3) I accepted a glass of tomatoe juice and when I asked for a coke with my lunch , the stewardess said I had only right to one drink and would have to pay the rest....really ? - wine used to be free and now a glass costs $4...really ?? 4) I arrived at CPH airport for my transfer .. the flight was yet not on the screen but no one gave any instruction and no officials of any kind were around to enquire....a cleaning crew finally directed me correctly. 5) the security line in New York to board was ridiculously long...someone shouted to take off our smelly shoes...really ?? 6) most were directed to the right with four snaking unending lines to one security check . From time to time others were directly directed ed to the left where there was no line and option of two security checks. Half way through my wait , most were directed to the left and all who were 'late', were let out first to their gate. The whole experience before, on the plane and after was not worth the money...least of all a pleasant one."

Výhody: "Everything was great"
Nevýhody: "Nothing to mention"

Výhody: "Flight was on-time, fast, efficient boarding, on-time arrival."
Nevýhody: "SAS is really running down quality of service. An old bird that was showing its age and interior wear. No in-flight entertainment options. Food / beverage options are not on par with expectations or other airlines. Only no-cost drink options are coffee or tea. Juice, soda, water - all for a fee. Snacks available for sale include potato chips and nuts. It's 2017 folks - up your game!"

Výhody: "No problems, great crew, easy check in and on time!"

Výhody: "Very friendly crew and staff of the center transfer."
Nevýhody: "Planting was detained for an hour and I arrived late on a transfere. I forced to spend the night at the hotel and my patients were left without the surgeon on Monday. At the front desk I was not warned that the flight is delayed and I missed the opportunity to buy another ticket. When I asked before boarding the plane, I have time to transplant, I was told that all be good. But it was lie. I will try use another company."

Nevýhody: "Well I looked online and the type of ticket I purchased said that I would have a free checked bag and I did not and I was charged 66€"

Výhody: "I would have like to have more options and live news an sporting activities on the flight."

Výhody: "Slept great."
Nevýhody: "Woke up."

Výhody: "short - efficient"
Nevýhody: "no problems"

Výhody: "•Food was good •Wide variety on entertainment system"
Nevýhody: "•Second bag was $120 •Boarding by group number would be more efficient"

Výhody: "We were in coach and it was comfortable and the food was good. The crew was helpful and pleasant. Entertainment options were great."
Nevýhody: "I have never been on a trans-Atlantic flight before that did not include wine and liquor! Surprising."

Nevýhody: "The food options need improvements. The portion and items are not tasty or plentiful."

Nevýhody: "My computer/media screen did not work the whole trip, nor did audio -just heard loud screeching when I plugged in my headphones. Also, the seats were very uncomfortable. Additionally, I thought we had paid for two checked bags in advance but was told we did not and so had to pay for them at the airport. I was very focused on making sure I had two checked bags paid for online when purchasing the tickets. I don't know if it's some glitch in your website or that it was just confusingly worded/phrased, but I did think I had bought the higher level package that allowed for two checked bags."

Výhody: "Offers nothing over the worst airline in US. Small space, uncomfortable seats. No head rest. No entertainment , no seat charger. One bathroom for entire full flight. I wrote these here to leave room on other section to write what I really did not like. Having seen European airline, I am going to embrace our own airlines in good old USA with warmth"
Nevýhody: "They wanted to charge us for two small carry one weighing 12.5 kilos each since we had not maked on purchase time that we had luggage to check in. Some $ 75 each. I do not remember online purchase page having any section to make down the luggage at the time of purchase. On the flight we were in hot plane for 1/2 hour with no air conditioning dehydrated only to find out that our dring water allowance was 2/3 of a small plastics cup. Yes, believe it. It is the truth. They will refil hot tea once or twice but no cold water. One much purchase if they like which was not so cheap. Attendant said they have limited cold drinking water allowance on board for reason. I am thinking , I guess , it would have made the plane weighed too much. Stingy airline like the others in Europe such as AirBerlin. I get the feeling that Americans are at this disadvantage and not swedes since we saw many other passengers carying carryon the same size as us."

Výhody: "Nothing"
Nevýhody: "Flight was cancelled, only indication i got before going to airport was from Kayak"

Výhody: "Very friendly crew"
Nevýhody: "We had only a 45 minute window to connect our flight from Oslo to Trondheim and that wasn't nearly enough time to get off, get our bags, which one got lost so we had to deal with that, re check our bags, go through security again and walk 10 minutes to the next hanger. We ended up missing our connecting flight. It was an awful experience especially being in a foreign country."

Výhody: "Staff was very helpful and flight was comfortable."
Nevýhody: "The inflight beverages are totally over priced. $3.00 for a coke and $9.00 for wine. the snacks were overpriced. Two hour flight but did not offer the use of the entertainment console."

Výhody: "Boarding was quick and easy. Water and coffee are free."
Nevýhody: "I do not like that having to pay for snacks and if there is no onboard entertainment, I would prefer there to be wifi."

Výhody: "Short and direct"

Výhody: "Good food. Decent selection of movies and television, helpful crew"
Nevýhody: "Seats are not shaped like a human spine. They curve away from the occupant's lower back instead of providing lumbar support."

Výhody: "I can’t travels"

Výhody: "The online menu, seats were comfy, smooth flight."
Nevýhody: "The line to board was insanely long and slow moving."

Nevýhody: "Trying to get info about the flight in advance was difficult and confusing."

Výhody: "WOW went out of business before our flight, and Kiwi handled our transfer very poorly, promising things they never delivered. Agents in Prague were infinitely more helpful and straight forward."

Výhody: "I got charged 100 for each leg of the trip for luggage and your app would not let me check them in online"
Nevýhody: "Baggage cost was outrageous"

Výhody: "Nothing"
Nevýhody: "Everything"

Výhody: "Nothing. Couldn't make flight. Impossible connection. Had to purchase new tickets."
Nevýhody: "Absolutely everything."

Nevýhody: "Norwegian needs to be more clear about what is concluded and what costs extra and how much."

Výhody: "Fantastic crew and nice premium class amenities."

Nevýhody: "Also no video screens for such a long flight"

Výhody: "Really nice service reps! Liked them a lot, the guys were very friendly and pleasant."
Nevýhody: "Loved the idea that I could select a hot snack. The photo showed a delicious looking piece of pizza and when I asked to confirm whether it was indeed pizza, I was told yes. Instead I got a large hot pocket with questionable cheese. It was pretty unappetizing seeing that it was heated in a plastic wrap. I really did not want to eat it but was famished. I did not get what was sold to me."

Výhody: "You ought to have a NA option as Food was not served on this shorter route."

Nevýhody: "Delayes delayes delayes....I fly to Europe quite often: Norwegian is the only company who doesn’t make up any lost time in the air... Cranky and unpleasant flight attendants... The overall experience felt like they really don’t care...."

Výhody: "Fast"
Nevýhody: "Nothing in particular. I've had long delays with Norwegian but not this time."

Nevýhody: "While flying from Oslo to Reykjavik for a backpacking trip, my backpack (with my tent, cooking equipment, clothes, and food in it) was lost. As a result, I was forced to spend several nights in Reykjavik waiting for my backpack to arrive. Norwegian Air had horrible customer service when I called to inquire about my bag. They did not coordinate well and were slow to track down our bags. After they did find our bags and rerouted them to Reykjavik, they missed their flight AGAIN! What is more, they refused to guarantee any compensation. Hence, I had to pay for clothes, food, and lodging without assurance of reimbursement. I will never fly Norwegian Air again."

Nevýhody: "They lost our bags in the transfer and did not even offer water on the flight!"

Výhody: "Clean and newer plane. Liked darkening shade and entertainment."
Nevýhody: "We couldn’t get to bathrooms after going through passport area and on to gate. Then we had to wait a long time before flight took off. There was a technical delay, mid takeoff. My first flight with them. Next time I’ll order a meal. Nothing given free like water or pretzels Crew ok, but not great."

Výhody: "Flight crew were super nice and accommodating, movie choices were excellent, food we ordered on board was pretty tasty (but surprisingly tiny portions)."
Nevýhody: "The staff at the gate at Charles de Gaulle were bonkers, so incompetent that they looked like a Saturday Night Live skit, creating chaos while the boarding passengers tried to act like grown ups and keep their cool. They called over 50 passengers up to the desk by name, gave us no reason, and we milled about in confusion. A passenger in a wheelchair who clearly needed someone to push him was told repeatedly to wait while they did NOT call for help, until someone threw a small fit on his behalf... Then they loaded all the wheelchair and pre-boarding passengers dead last. Passenger lists and boarding pass stubs were repeatedly dropped on the floor, passenger confidentiality was disregarded, and the desk staff alternated btwn arguing openly among themselves and not communicating with eachother at all. Totally unprofessional."

Výhody: "Friendly crew, good movie options. Good wine available (for $10). Base price very fair."
Nevýhody: "Seat was way too cramped for a 10 hour flight (I'm average 5'11"). Hot snack offerings disappointing and expensive. 5+ hour delay, after poorly organized boarding. I would fly with Norwegian again but only in premium seats."

Nevýhody: "It was very late and we missed out our opera tickets."

Nevýhody: "No WiFi"

Výhody: "Got home an hour early"

Výhody: "The entertainment system was pretty good."
Nevýhody: "I bought the ticket at the last minute and couldn't pre-pay for luggage or food. The food cost me and my companion $50 for sandwiches, snacks and drinks. Even water and soda is $3 for a small can. If you want a blanket, they charge, if you want anything, they charge. Luggage was over $80. Just pay more for a different airline, it will be less."

Výhody: "Service was top notch."

Nevýhody: "Delayed flight, no where to sit, crowded and unorganized. No communication, terrrribleeeeee"

Výhody: "Quick flight. Good entertainment Quite spacious Quick boarding."
Nevýhody: "Plane was cold. Not including food Staff aren’t as friendly as other airlines experienced."

Nevýhody: "I wish I had known in advance that there was an option to buy hot food."

Nevýhody: "The flight was operated by HiFly. Communication about delays (5+ hours) was terrible and non-existent for the most part."

Nevýhody: "It took them 3 1/2 hours for them to give us the opportunity to buy some water. I've never seen a more inept flight crew. The in-flight entertainment was broken but that's not really the fault of the flight crew. So instead of turning at them off they just left the screens flash in our eyes for the eight hour flight."

Nevýhody: "Seats are too small and uncomfortable. Food was stale and I was not given an option because they ran out of the beef by the time they got to my seat."

Výhody: "Nothing really. It took off, it landed."
Nevýhody: "2 hours delayed. Old plane, no entertainment or food. Indifferent crew. Nothing to recommend it really and no reason to endorse choosing this airline."

Výhody: "My own personal charging station at my seat. Personal Tv with loads of movie/show options. Clean nice plane. Easy ordering for snacks/drinks from the seat screen. The 11 hour flight was the best I be experienced in coach class"

Výhody: "Polite and accommodating staff. Comfortable and spacious seating."
Nevýhody: "Food was packaged very well and perhaps the menu was a little more adventurous but I didn't think the taste/quality was much better than economy. Could do better I think."

Výhody: "The comfort of the plane"
Nevýhody: "You would have to allow at least 1 baggage to be dispatched and give a water"

Výhody: "Brand new 787 Dreamliner is a great airplane. Entertainment system is very good."

Výhody: "The crew was great and the flight was comfortable."
Nevýhody: "I believe it's an airport issue so I'm hesitant to put this but I was unable to check in until 2 hours prior to my flight. The rest of the party I was traveling with was on a different flight that left a bit sooner so I arrived with them at the airport only to be kept waiting as they were able to go through security upon arrival. Norwegian doesn't have a designated window or kiosk so I wasn't able to get any help on the matter."

Nevýhody: "They always run out of the chicken option first for dinner."

Výhody: "Friendly crew. Excellent entertainment system."
Nevýhody: "Delayed boarding. Poor food quality for a ridiculously high price."

Výhody: "Comfortable and really works to help alleviate jet lag. Amazing!"

Výhody: "The flight was on time and the staff were very nice."
Nevýhody: "Boarding was chaotic. No one gave any instructions so the passengers crowded the gate area seeking an advantage to board. Flight was very crowded in the Economy cabin. Fortunately it was short."

Výhody: "It's low budget so nothing comes with your ticket. Everything is extra. But good entertainment options and overall comfortable flight."
Nevýhody: "Plane was very cold. Overnight made sleeping difficult. Felt like it was a gimmick to get people to buy blankets on board."

Výhody: "Flight attendants in air were pleasant. . . on the ground, not so much."
Nevýhody: "I had to pay 3 euros for a can of soda. No freebies on this airline!"

Výhody: "The crew was great and accommodating. There were plenty of options for in flight entertainment too."
Nevýhody: "If I had to nit-pick. The sandwich was about 95% bread,"

Nevýhody: "My young daughter was denied a ticketed seat on an 11:30 Norwegian air flight to Oslo, being told that her 10:33 arrival at the gate -- due to multiple protracted delays on earlier connecting flights to get her to the gate -- made her "too late" and the computers would not permit the gate agent to get her on board no matter how much extra she was willing to pay. She was simply told to get the next flight 24 hours later, killing 15% of her vacation. The gate agent said to my hysterical child that she was so sorry for the hours lost in prior connecting flight delays and recognized the plane my daughter was to be on was still one hour from pushback from the gate, but she couldn't overcome the computers having closed out the flight at precisely 60 minutes before scheduled departure so there was nothing a human could do. This is the epitome of machines gone crazy!!"

Výhody: "Nothing to like"
Nevýhody: "Flight attendants did not offer water even once. When asked them to bring some told me to get it myself. Sits were super uncomfortable, had to pay for blankets, no snacks were offered. Flight was late by more than an hour both ways. Had to pay for 1 bag and the weight limit is much lower than in other airlines. Also airport is one of the most inconvenient ones. To transfer you have to pick up and drop off your bags. Along with the customs and passport control you would have to wait in 6 lines to transfer within airport. Staff is not helful and is indifferent. Direction signs are small and hard to find."

Nevýhody: "Flight left from Budapest 2 hours BEFORE the time we booked the flight for - didn't get any notification, nothing!! Airline confirmed it was their fault,but my m missed her connecting flight and we still don't know how to get a refund for that... This is totally unheard of and unacceptable."

Výhody: "Liked most everything about the plane!"
Nevýhody: "There was a lot of turbulence . When the plane landed we were on the runway for over an hour."

Výhody: "Obviously this flight was shorter and smaller and I didn't isn't even expect much. However once again Norwegian exceeded my expectations."
Nevýhody: "No entertainment"

Výhody: "I loved it"

Nevýhody: "I was ordered to checkin my carry-on bag although there is still space in the overhead bin. It fits there. I was carrying that bag and a small daypack."

Výhody: "Despite leaving 40 mins late, we arrived only 20 mins late."
Nevýhody: "We left 40 mins late because 7 passengers were late to board."

Výhody: "Awesome staff. Was upgraded to comfort seating for free"

Výhody: "Value for money"

Výhody: "Nothing"
Nevýhody: "Uncomfortable seats, no room for bags overhead and shocking disembarkation."

Výhody: "Crew, hours, convenience"
Nevýhody: "Departure frim tel aviv was very! bad. Departure delayed a lot, but the check in was really terrible. Slow, inefficient ground crew."

Výhody: "Nothing"
Nevýhody: "We paid full fare economy and were given seats who don’t recline. You have to pay for the food. Only 1 bag allowed to check. The flight was full of screaming children and the crew did nothing. Many passengers were upset"

Nevýhody: "They are very strict about luggage control at the gate; any other company charged for the pieces that were sent to the storage. It took so many time that they lost their takeoff slot and we had nearby one hour of delay."

Výhody: "On time, good service"

Výhody: "I liked nothing. I wasn’t notified about the specific luggage requirements and had to check and extra bag. Then my money was stolen out of my bag by the crew so do NOT fly this airline."
Nevýhody: "Literally everything. This is a gargbage airline."

Nevýhody: "Night flight, do not stop talking"

Výhody: "Boarding process was painless."
Nevýhody: "No free food."

Výhody: "didnt like it"
Nevýhody: "That they nevr mention that there was no bag included until I got to the air port and I have to pay extra to check in my bag."

Nevýhody: "I never knew you can make the sit rows so close to each other :)"

Nevýhody: "It literally DID NOT HAPPEN. I NEED A REFUND."

Nevýhody: "No food Limitted laugage"

Výhody: "flight left on time crew was nice"
Nevýhody: "no food or entertainment, and I didnt know it was like a low cost flight"

Nevýhody: "Leg room is very bad"

Nevýhody: "We missed our flight after it was delayed because the screens with the flight information did not update after we were told it was delayed and to pay attention to the screens! The screen never said boarding it went straight from gate open to gate closed! The service at the airport was terrible and they were all very rude!"

Nevýhody: "Huge delays. We had connections but they forced us to do check-in for every leg separately. Long queues. In both flights unexplained delays. We sat in the plain for two hours and they did not explained why. Not enough room for legs. We paid for options to check online but it was not available."

Výhody: "Boarding was fast and quite organized nicely"
Nevýhody: "I asked for an emergency place due to my height (6"5) and got one, only to realize that instead of placing 2 rows for the emergency area they placed 3(!) rows, making the emergency exits the smallest rows on the plane. Eventually we were moved to other seats, but that was horrible. No food. No Entertainment. Crew was Hebrew speaking but talked to the passangers only in English (bad one, I must add)."

Výhody: "I was able to choose my seat without any additional fees. Crew was super professional."

Výhody: "Price"
Nevýhody: "Dying of thirst."

Výhody: "Rear passengers boarded first, which is sensible, however this wasn't repeated on the return flight."
Nevýhody: "Called to gate even though the aircraft wasn't even there! Could have had extra half hour airside."

Nevýhody: "היה איחור גם בטיסה מתל אביב של חצי שעה לפחות, כי הצוות לא פתח את הכניסה למטוס בזמן, ואיחור של שעה וחצי בדרך חזרה. השירות היה נוראי, כיסאות לא נוחים, צוות לא באמת נחמד. מאוד לא מומלץ"

Výhody: "The price"
Nevýhody: "1. From Tel-Aviv: to Prague, the flight was delayed by 2h 2. Prague to Tel-Aviv; flight was delayed by 3h with 10 days notice. Then, was additional delayed after checking. Thus, instead of 11:55 (initial time when we bought the tickets.) we flew at 4:00 AM. 3. My husbands flight was canceled without any notice. We got to checking, I was on the system but my husbands ticket was canceled. My husband had a confirmed E-ticket. It was already 1 in the morning... we were shocked... Nobody was there to help. He was sent to another office in the airport to talk to someone that did not a represent the airline. The only flight that could be arrange was via Moscow. My husband arrive to Tel-Aviv 12h later. No compensation was offered, no hotel, food. My husband his a specialist-physician. 20 patients waiting for over 3 months to see him had to be cancelled. He arrived exhausted and upset and could not work even the next day. I would to point out that the travel agent did not get any notice of the cancellation and did ask for it. 4. Old airplane, not comfortable, no space, unfriendly flight attendants for checking and on board. 5. We were not served even water 6. I was very cold but could not get a blanket from the flight attendant. 7. On overall, very bad experience that will not be repeated. I will never fly with this company again."

Nevýhody: "late on our way to and from Europe, seats are uncomfortable"

Výhody: "Nothing"
Nevýhody: "- 4 hour delay with no explanation, except that they knew and didn't tell the passengers. - treating passengers like sheep - demand money for water - old and dirty airplane NEVER AGAIN SMART WINGS/CZECH AIRLINES, TRAVEL SERVICE AIRLINES"

Nevýhody: "איחור של שעות ארוכות גם בהלוך וגם בחזור. יחס מזלזל ומחפיר. חברה לא רצינית ולא מקצועית. מטוסים ישנים ולא נוחים.דיילים קצרי רוח ולא נחמדים."

Výhody: "None"
Nevýhody: "P.S. I'm not sure they are actually qualified to be called an airline. I would not let them run a grocerry store..."

Výhody: "Nothing"
Nevýhody: "The boarding was really slow, there was no entertainment or any service during the flight."

Nevýhody: "we were supposed to take of at 4:50. the flight left the airport at 7:30"

Výhody: "We got there safe"
Nevýhody: "Delays delays delays"

Výhody: "Friendly service, helpful ground staff."

Nevýhody: "It may be was not the company fault, but the security check was very long and hypercritical"

Nevýhody: "They broke my €1000 baby stroller"

Nevýhody: "Both flights had a delay of about an hour to an hour and half."

Výhody: "Reasonable price"
Nevýhody: "Late departure"

Nevýhody: "One piece of luggage was damaged when the zipper was dislodge from its track.. Have been unable, so far, in getting it back on track."

Nevýhody: "The delay of 2 hours"

Výhody: "Everyone on staff was really nice and efficient. They have really limited cabin luggage rules, but allow a free checked bag, so that's pretty great."
Nevýhody: "All food/beverage is for purchase, even water. The check in process was a bit lengthy too, maybe could be made more efficient."

Výhody: "The cabin crew was very professional and helpful. Food was slightly above average compared to nowadays low standards."
Nevýhody: "Departure delayed by THREE HOURS due to too late arrival of the plane from previous fligh. This can happen. However TOTAL LACK OF INFORMATION AT THE AIRPORT IS COMPLETELY UNACCEPTABLE!!! The flight was scheduled for 10:20 and this information was still at the information board even at 11:00 while the information about the status including a new departure slot was definitely known to the airport as well all SmartWings officials by that time!!! Flight was ok but the landing was not. The first attempt was not successful so the plane took off again when almost touching the runway and the second attempt landing was pretty hard. Explanation given for the failed first attempt was most likely only a bad excuse (insufficient distance from previous landing plane). Later I found out the flight captain (Mr. Vojta) was also the instructor for new SmartWings pilots so presume a new pilot was learning to land which as a passenger I don't appreciate to be subjected to."

Výhody: "Absolutely nothing."
Nevýhody: "Original departure time: 20h Effective: 23h Because of this unbelieveble delay, I lost my bus to Piccadily and got stuck at the airport to get a train. Result: I was supposed to arrive at the hostel 22h quietly but arrived 4am in the morning. Company Explanation: plane in Madrid. Did they not know that people had bought the ticket and waited in Prague? Where is their responsibility? 110 kc not account for it"

Výhody: "The plane was clean and crew was polite."
Nevýhody: "My flight ( Prague to London) was delayed for 1 hour. My previous flight ( London to Prague) was delayed for 40 min. I was speaking with other passengers, almost everybody was reffering to the numerous delays by SmartWings ( for 40 min to 7 hours). No warning or information about this delay was given in advance. We were waiting in the gates for 1.30 hours, instead of sitting in the lounge."

Nevýhody: "Delayed"

Výhody: "Flight on time"
Nevýhody: "Non"

Nevýhody: "Our lugugge did not arrive from Prague!"

Výhody: "Nothing"
Nevýhody: "This airline lacks management, direction, structure and every detail required to run an airline."

Nevýhody: "They forgot our luggage, what the heck!"

Výhody: "I thought that the flight was very smooth!"
Nevýhody: "I thought that one of the flight attendants was very rude in the way that she asked me to take my headphones out for take off. I have flown so many places and have never been asked such a thing and especially in such a rude way! Also, I did not like that we were not given a beverage on the flight. It was not a cheap flight and the fact that we were not even offered water is rude. I don't think I will fly smart wings again."

Výhody: "Nothing"
Nevýhody: "See above"