Najděte levné lety do Cáchy

Výhody: "Clean, modern place. Professional staff."

Výhody: "Went smoothly and without delays"

Výhody: "Great service as always"

Nevýhody: "Took off late."

Výhody: "Great crew, smooth boarding. The dinner was fine, salmon on rice, salad, cheese and desert, of good quality when compared to typical airline food. The breakfast was ok, fruit, muffin and ok cereal bar, too carb-heavy though. The entertainment offered my options. I particularely enjoyed the "Deep-Sleep" relaxation audios which indeed helped me to get some shut-eye during the overnight flight that left the East Coast late afternoon."
Nevýhody: "The comfort in the economy class is mediocre at best. We had more space on the inner-German connection, see next review, than the international flight. The beverage service was skimpy. Flight arrived Dusseldorf on time and then spend 20 minutes on the ground, waiting for a gate, resulting in a scramble to reach our connection."

Výhody: "The plane was new, clean and tight. Seats very narrow, no foot room with carry bag under seat on front. On time depart and arrive. Good movies. BUT, where are my bags. Second day in Geneva without clothes or medicines. SwissPort at GVA isn’t helping. They don’t even know where they are: don’t know if they left EWR"

Výhody: "Flights to/from Prague are generally late and we missed 2 connections in 1 week"
Nevýhody: "Connection. Ft from Prague was 2 hours late and there was no connection. We missed our dinner with dear friends that we rarely get to see."

Výhody: "Clean plane.."
Nevýhody: "I was very upset that from Kuwait to Frankfurt I paid in sir net but the speed was very bad . It's not fair to pay 15$ for that it's not fair. And I ask my money refund! And again they saying that speed is very good for watching YouTube and video streaming! Why Lie?? IT IS NOT FAIR!"

Nevýhody: "Did not like them charging extra for a seat assignment."

Nevýhody: "Quality"

Výhody: "On time"

Výhody: "Baggage handling, efficiency overall"
Nevýhody: "Small legroom in economy"

Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."

Výhody: "The seats were comfortable, we all had a bottle of water at our seats, we were immediately served drinks and snacks, the meals were really nice (haven't had this in years). Plane crew were friendly and helpful. Kids loved the entertainment selection - it kept them occupied throughout the flight in spite of their young age (3yrs and 5 yrs)."

Výhody: "all on time"
Nevýhody: "seating very cramped"

Výhody: "New plane, nice seats. Typical Lufthansa."
Nevýhody: "Strict weight limitations for carry on luggage. Go British Airways if you have large carryons. Lufthansa is militant about luggage weights."

Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."

Výhody: "Comfy"
Nevýhody: "No in-flight entertainment"

Výhody: "Great food!"
Nevýhody: "No entertainment"

Výhody: "Friendly crew"

Výhody: "Nothing"
Nevýhody: "The birding officer didn't inform me about the visa requirements to cross from Dusslouf to Vinna airport. This caused a big problem for me in the airport, where I: 1- Wasn't allowed to catch my flight ti Vinnea and this was both financial and time lost for me. 2- I was locked in Dussluff airport for more than 14 hours, I was threatened to be sent back to USA or any other country. This caused physiological damage for me, as I been treated like an animal 3- I was asked to pay for my new ticket ( Dussloff - Istanbul-Amman )"

Výhody: "Good flight"

Výhody: "Flight was uneventful, which is what you want!"
Nevýhody: "Nothing"

Výhody: "Plenty of room"
Nevýhody: "Lack of good movies"

Nevýhody: "They change the gate for transfer last minute"

Výhody: "Smooth flight. Competent, friendly crew."
Nevýhody: "Nothing. Great flight"

Výhody: "I liked the process this time because I didnt miss the flight (unlike last time when lufthansa workers denied us to go to the front of the line at passport checkpoint) IN PRAGUE CHECK IN PEOPLE WERE WONDERFUL!"
Nevýhody: "Nice crew"

Výhody: "Both of our connecting flights were delayed thereby causing us to miss our final flight to LA. Now we are back in Munich where we started, waiting for a flight tomorrow."
Nevýhody: "That we were told on the flight from Düsseldorf to Frankfort we would make our connecting and after running from Terminal A to Z, and seeing the plane on the Tarmac, we were told we were too late. And then the service associate at the Frankfort Lufthansa was incredibly rude, unhelpful and inaccurate."

Výhody: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Nevýhody: "Nothing"

Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"

Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."

Výhody: "Great crews, great amenities, good food. Best flights I've been on in a long time."
Nevýhody: "Economy seats are tough after 10 hours. But thats what I paid for so no issues."

Výhody: "Easy on, easy off this flight. Crew was good on this flight. Got us all on and to Frankfurt no problems"

Výhody: "leg room"

Výhody: "Awesome service, delicious food, spacious seats in economy, great friendly staff!! Can't wait for my next flight."

Výhody: "Friendly crew"

Nevýhody: "The screen was really close got me dizzy when I had to put my seat back to upright position for meal and drinks"

Výhody: "Big plane and there is a lower level for toilets that makes it easy for passengers to access and not be close to bathrooms"
Nevýhody: "Movies choices were not current. Haven been on Delta and United, the choices on Lufthansa were not that good."

Výhody: "In my experience Lufthansa is almost always on time and very professional in how they manage their flights."

Výhody: "Crew service was excellent. I would recommend Lufthansa to everybody."
Nevýhody: "Considering the length of flight we received o.k. refreshment."

Výhody: "food service ,"
Nevýhody: "passengers are the ones looking for overhead space , one of the crew instead of assisting a passenger , told the passenger to go up front of the plane to look for overhead space. boarding on some airlines are called out according to your seat assignment except the first class ."

Výhody: "The cabin crew was particularly attentive"

Výhody: "Everything was acceptable."
Nevýhody: "The snack option could be better since it was around lunch time but oh well nothing to complain in specific."

Nevýhody: "Cabin crew strike...all flights cancelled. Could not get through to Lufthansa by phone and no replay via email for assistance with re-booking. Website would not allow re-booking without $900 in re-booking fees."

Nevýhody: "It was cancelled!"

Výhody: "We made it safe and sound!"
Nevýhody: "An older smaller jet. Kind of rickety... but we made it."

Výhody: "Flight right on time, lunch, entertainment"
Nevýhody: "Comfort"

Výhody: "Friendly front desk, staff at the gate....friendly service in board"
Nevýhody: "Na"

Výhody: "Easy to use Lufthansa,"
Nevýhody: "however since we had a cheap ticket, for some reason they would not let us check in online only at the airport. Online check in should be available for everyone no matter what kind of ticket you have."

Výhody: "Nothing. See below."
Nevýhody: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."

Nevýhody: "Transfer in Frankfurt was impossible on time. Had to rebook later flight"

Nevýhody: "You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular."

Výhody: "The boarding process was short and quick. Entertainment choices were excellent."
Nevýhody: "I was hoping for a more traditional Austrian meal but the food was just fine."

Výhody: "The seats were very nice, and I found it very pleasing that everything was colour coordinated. (the small details in red and the rest in gray). The flight attendants were so happy and upbeat, it lifted your mood as well! I believe that we left a few minutes early, as boarding was completed early. And thefood? Mind-blowing for airplane food. I really enjoyed this flight."
Nevýhody: "There wasn’t much I didn’t like about the flight. Sometimes the announcements were very slightly difficult to hear (accents and whatnot,) but you could still tell what they were saying."

Výhody: "Everything Fromt the crew and service. To checking in and deplaning was awesome"

Výhody: "Crew was nice enough, entertainment was ok. Food was ok. The plane was old and a little dirty."
Nevýhody: "Boarding was incredibly chaotic, seats were old and uncomfortable."

Výhody: "The flight staff was very attentive, professional, and polite. It seemed like they were always bringing the passengers things like snacks and drinks. We never felt like we needed anything. This was my first time flying to Europe and flying with Swiss. I will definitely choose them again!"
Nevýhody: "I really can’t think of anything I didn’t like!"

Nevýhody: "Long delay."

Nevýhody: "There was plenty of space, and so I rven had a chance to catch some sleep on the transatlantic flight. But Uktimately, unless you are travelling in luxury, transatlantic flights are awful."

Nevýhody: "Entertainment options are limited. Austrian flight attendants were quite grumpy on this flight."

Výhody: "The flight in General. Small space with a large audience make things smaller. It's not a flight where one can relax. Grueling."
Nevýhody: "Breakfast was just a sandwich and yogurt. Is this standard Austrian Breakfast?"

Výhody: "Nice flight freindly staff"
Nevýhody: "Not comfertable chairs"

Výhody: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Nevýhody: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."

Výhody: "If you have to fly coach, this was the way to go. The star were lovely, plane clean, food was good. Very nice flight from LAX to Vienna."

Výhody: "Left on time - arrived early"
Nevýhody: "Cake was the same thing they served from Kosice to Vienna . There must be something better than that. It was a tad dry."

Výhody: "I loved the music while boarding the plane. All staff members were very nice."

Výhody: "In general, I like the on board food of Austrian and especially in regard of Do&Co catering from Vienna Airport. Staff was not to trying this time but service was still okay."
Nevýhody: "The Senator Lounge at Vienna Airport is very poor, food selection is very limited and it is obvious that the focus is on cost saving. Another disadvantage is that the lounge only opens at 5.30am in the morning but first flight already leave Vienna around 6am. Mine was at 7.05am which meant that I just arrived when the lounge opened and I had to wait in a long cue. Boarding was due to the limited space in front of the gate a mess, priority boarding was announced but I was not made sure that priority passengers board first. The seats on board are for business to small and there is not even space to hag up the coat."

Nevýhody: "Nothing to dislike"

Výhody: "The venue was overall ok"

Výhody: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"

Nevýhody: "Flight was delayed"

Výhody: "Punctuality and amenities on boatd"

Nevýhody: "I have the 'Economy Class' on the tickets. At check-in at the airport we wrote "economy light" on the boarding pass and want to pay for the first baggage. I check it on the original receipt I received by e-mail, there is ECONOMY CLASS and 1st baggage free of charge, another for a fee. So I do not understand and for two tickets I have paid 2 x 30 €."

Výhody: "Service was great and the flight on time."

Výhody: "Great crew, efficient boarding, on time"
Nevýhody: "No entertainment, plane seemed a bit old as it made weird noises at certain altitudes"

Výhody: "Boarding gate was fast to get into the aircraft, flight was on time. Staff was friendly and helpful."
Nevýhody: "Nothing negative"

Nevýhody: "Give me some knee room. I'm only 5 10 - What happens to the tall people?"

Výhody: "Short flight and the crew was attentive and pleasant."
Nevýhody: "Loading of the bus to the terminal was slow only 1 bus was available."

Výhody: "Staff are pleasant and competent."

Nevýhody: "Predictably, why I was expected to meet the tight schedule between planes squeezed by the 1st flight leaving one hour later than planned, my checked-in baggage apparently wasn't. So for me 35 minutes was more than enough to go through yet another passport checkpoint, security checkpoint, run like a headless chicken then travel by bus to the plane; for AU it wasn't enough to transfer my bag to the connecting flight."

Výhody: "Nice crew, lots of entertainment options (movies especially). Seats recline very far back, nice..."
Nevýhody: "Ground crew was a big bottleneck and Austrian security did not help."

Výhody: "We paid extra for extra leg room. Exit row. Well worth Cabin crew very good and friendly"
Nevýhody: "Connecting flight on United. Horrible experience Chicago to Vegas.seats are small, feeling of claustiphobia, nothing free on entertainment. Only interested in adding to price of ticket. Very warm A/c didn't work well. Totally bad experience on United. Never want to fly on them again"

Výhody: "Short flight"

Výhody: "The flight was on time and the crew were very friendly."

Výhody: "The entire experience was a joy. I was upgraded to business class and the difference was noticeable. I was comfortable and suffered no ill effects after. Much different that my trip home."
Nevýhody: "There was nothing I didn't like"

Nevýhody: "Flight to Vienna cancelled. Driven to Munich instead. 6 hour wait until flight to Nice. Arrived 8 hours later than scheduled."

Výhody: "This is one of the most comfortable flights that I undertook this year - I have done more than 20 flights this year."

Výhody: "The flight crew was very nice and the flight was not over crowded"
Nevýhody: "That I could not access wifi."

Výhody: "Great plane good price for plane ticket."

Výhody: "Short and easy. Good food, fine service and drinks are plenty."
Nevýhody: "Seats not to comfortable. Boarding was a mess because they let families with children together with business class passenger and this creates confusing at the gate. There's no entertainment really...but I guess that's not important for such a short time."

Výhody: "Was upgraded to business.Loved it all!"

Výhody: "Crew friendliness, flight quality"
Nevýhody: "seat discomfort"

Výhody: "Seating spaciousness"
Nevýhody: "Entertainment ( I enter this in this space because you did not offer a "not applicable" category. On short flight there is no entertainment offered)"

Nevýhody: "Our first flight got canceled so we were bumped to a later flight. I spent over 20 hours in airports for this flight!"

Nevýhody: "Flight was canceled!!! No reason given. Quite upset. But we did get quickly rebooked via Frankfurt, Germany back to Chicago with only a two hour delay in arrival. THANKS!"

Výhody: "Loced the food!! Comfortable, lot of space."
Nevýhody: "Only a couple of short movies for the kids! I wished they had more variety and include something for the 5 years olds too."

Výhody: "The crew,food and IFE. Plane was extremely clean. Definitely the best business class to Europe from Canada"
Nevýhody: "Nothing."

Výhody: "The fact that I was flying through Europe and not Middle East or other part of the world"
Nevýhody: "The crew is always rude and arrogant. You ask for more than three drinks they start looking at you like you drained their bar. Comfort level for an 8hr flight feels like you're locked in a child seat. The food is prison quality or public high school cafeteria quality. I'd rather just take a longer flight through Turkey than ever fly with these aristocrats again!"

Výhody: "Food and beverage, in-flight service"
Nevýhody: "Limit on carry on luggage weight is too low and 30% lower than most other airlines. Seats are too narrow for a wide-body aircraft (B-777)."

Výhody: "Entertainment was amazing"
Nevýhody: "Seats a bit hard"

Výhody: "Nice attention and good food. Plane and seats are confortable"

Nevýhody: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Výhody: "Being fed was amazing and watching free TV was great!"
Nevýhody: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Výhody: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Nevýhody: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Výhody: "They considered my reguest of vegiterian food."
Nevýhody: "I have no complaints."

Výhody: "Best airline in the business quick efficient and outstanding service What else can you say"

Nevýhody: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Výhody: "We got to Amsterdam on time"
Nevýhody: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Nevýhody: "Nothing special"

Výhody: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Výhody: "Great food"
Nevýhody: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Výhody: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Nevýhody: "That it didn’t happen."

Výhody: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Nevýhody: "Flight was cancelled."

Výhody: "Fast boarding"
Nevýhody: "The entertainment system wasn’t working for the whole 10 hour flight."

Nevýhody: "We did not get two of baggage at the destination."

Nevýhody: "The streaming service didn’t work"

Výhody: "Cabin crew were very professional."
Nevýhody: "Aircraft returned to gate due to fault and was delayed for 45 min."

Výhody: "Flight crew; legroom even in cheap seats."
Nevýhody: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"

Výhody: "Airlines issue"
Nevýhody: "Profiling certain customers"

Výhody: "Nice seats, comfortable."
Nevýhody: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Výhody: "Easy Boarding"

Výhody: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Výhody: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Nevýhody: "The entertainment was quite dated and didn't have new movies etc"

Nevýhody: "The bags where damaged from the staff"

Výhody: "Easy airport business"

Výhody: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Nevýhody: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."

Nevýhody: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Výhody: "Speed, crew, and reliablity."
Nevýhody: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Výhody: "Same as above"

Nevýhody: "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"

Výhody: "We really liked the KLM people, from the check in crew to the flight attendants."

Nevýhody: "I missed my flight because of MU"

Výhody: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Nevýhody: "Nothing​"

Výhody: "They flew full speed to catch up with the delays."
Nevýhody: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."

Nevýhody: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."

Výhody: "Very friendly and helpful crew."

Výhody: "Staff very nice, plane clean and nice food"

Nevýhody: "KLM sent us to Kiev thru Stambul (Turkey). We have spent 8 hours more on flights."

Výhody: "Lie Flat Seats were awesome. Service was excellent."

Výhody: "It was great that there was a vegetarian food option for everyone; I forgot to call ahead to ensure that I got one"
Nevýhody: "The TV screens on the seat backs were old; gave a fuzzy low-res picture. The audio in the headphones was never correctly left-right balanced. The controls for movie/audio playback were slow to respond and clunky."

Výhody: "Free snack and drinks, friendly crew. Flight was on time and seat next to me remained empty. Felt like business class on LH :-)"

Výhody: "on time, luggage arrived."
Nevýhody: "uncomfortable. No actual food or entertainment."

Výhody: "blueberry juice, service and friendliness"
Nevýhody: "no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back"

Výhody: "New plane, good food choices."
Nevýhody: "Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters."

Výhody: "This is a great way to travel from Helsinki to Tampere and avoid the railway and train changing."
Nevýhody: "The plane is not comfortable, but the flight is very short. It balances out."

Výhody: "The crew were helpful, pleasant and professional"
Nevýhody: "There wasn't anything we actively didn't like. It was a good flight."

Nevýhody: "Horrible complimentary food quality in economy class. Not enough options to purchase food/snack."

Výhody: "Entrees were great and we appreciated receiving two meals. Like the bottle of water, blanket and pillow."
Nevýhody: "Seating is tight in coach. Desserts need help. The movie selection was OK but not great."

Nevýhody: "My luggage didn't arrive to Helsinki and has been two days since I have inform and they said it was going to come the next flight but didn't sent it. I have been two days with the same cloths and no cleaning products, so disappointing they don't seem to care of all the inconvenience I have been experiencing."

Výhody: "The nicest cabin crew!"

Nevýhody: "They have no charging points for the phone"

Výhody: "Lounge is nice, if busy. Finnair staff offered me a better seat at check in. Seats flatten out and have many features. Tons of convenient items all marimekko - nice pillows, blankets and slippers. Helpful and attentive staff, always check on you but also give you plenty of time to snooze. Nice skin products and omg, clean bathroom. Easy to relax."
Nevýhody: "The Asian vegetarian meal is rice and chickpeas! Was not too bad but also my breakfast was more chickpeas and grilled zucchini. I never requested a "vegetarian breakfast" - feel bad wasting food like this. I sent the veg salad back opted for fruit salad croissant."

Nevýhody: "The seats were chargeable. I paid a higher price for extra leg room. However these seats were the same as other ones that were much cheaper. Why charging so much extra?! False advertising?! This is unbelievable."

Výhody: "If you picked the wrong line then check in took 40 minutes, arrive early!"

Výhody: "The flight was good! Much better than US domestic carriers with comfortable seats and a good layout to the aircraft."
Nevýhody: "Food was good, not great. Crew was attentive but missed being great by one notch and the flight could have been faster. All trifling details. But overall... If they didn't run out of chicken on the flight"

Nevýhody: "Seats. Very uncomfortable"

Výhody: "I'm alive. The plane did not implode. No crashes! The crew was polite. Plane was very late leaving. Not a good thing."
Nevýhody: "Had to pay more for extra baggage than a person with the "right" ticket #'s. How to know this trivia in Feb. when buying ticket? My starting #'s did not allow me to prepay online. Instead, rush to airport, pay more by having to pay in person. 2. I also could NOT get my boarding pass online. Instead, forced to drive to airport day before just to be sure I'd be on plane! Finnair counter, Hannele politely double-checked all's well, handed me boarding pass. Hannele told to buy extra baggage online being cheaper. This promise, not accurate. Absurd!"

Nevýhody: "They run out of food choices by the time they got to me."

Nevýhody: "We had to sit on the runway for a very long time after landing and I missed my connecting flight. It also took a very long time to get a hotel assignment because I was stuck in Chicago overnight. The finnair air agents at ohare were not very understanding or helpful. I was sent from their line to American Airlines and then back again. They were slow. We waited in the line for a long time for someone to come and help us. overall they were not very apologetic regarding the fact that I was stuck there overnight. It took soooo long to get to the hotel. I arrived there well after midnight. Overall it was a very unpleasant experience. I DO NOT UNDERSTAND WHY FLIGHTS ARE BOOKED SO CLOSE TOGETHER. NO LAYOVER TIME IN BETWEEN MEANS MISSED CONNECTIONS! THIS HAPPENED BOTH WAYS ON MY TRIP. VERY ANNOYING"

Výhody: "Crew professional."
Nevýhody: "Everything ok."

Výhody: "Friendly crew, modern and clean plane."
Nevýhody: "After we landed the crew diacovet d that we had parked too far from the gate and needed to move the plane. Several passengers were anxious to deplane to connect to another flight and refused to sit down which caused further delays. The crew could have been more stern about passenger conduct as to make the process more efficient."

Výhody: "Crew was proffessional"
Nevýhody: "The crew did not use air freshener and some passenger smell really bad."

Výhody: "FLIGHT & COMFORT WERE OK AIRCRAFT NEW AND WELL MAINTAINED MINIMAL SERVICE BUT CONSIDERING THE PRICE IT WAS OK THE AIRLINE PROVIDES SOME DRINKS FOR FREE (BUT...)"
Nevýhody: "POOR ENTERTAINMENT I PURCHASED FOOD AND IT WAS LESS THAN OK THE AIRLINE ACTUALLY PROVIDES COFFEE, TEE, WATER AND "JUICE" FOR FREE BUT IT IS NOT CLEARLY EXPLAINED"

Nevýhody: "Late arrival caused late departure for 1 hour."

Nevýhody: "My knees dug into the seat in front of me. No hand cleaner provided with food."

Výhody: "The cabin was very clean and the flight was smooth dispite heavy crosswinds on approach."
Nevýhody: "The boarding was awfully slow, and the flight departed nearly half an hour late. The cabin crew offered free water and coffee, once. Even then I had to ask the flight attendant, they did not ask me. No entertainment on the flight, magazines were rather pricy so I read a book and caught up with some sleep."

Výhody: "Arriving safe."
Nevýhody: "We sat in the plane for 7.5 hours before moving. Airline provided no extra food though served what was meant to be breakfast before landing in the evening. Then they had not even coffee before actually landing. The vegetarian breakfast that was served in the evening had one dry pita bread with two slices of cucumbers and tomatoes, very lousy. Finnair has had that for years. If you order lacto-ovo meal, you get a vegan breakfast, a very low quality one. Why? I paid about $1500 for the flight and would like some service, too."

Výhody: "fast boarding"
Nevýhody: "rude crew- the crew was impolite to all passengers."

Výhody: "Great crew, very helpful and kind. Helped me stow my banjo in a closet instead of under the plane wich really was great because of its value to me...great food and entertainment options made the trip fly by...hah....kinda freaked out by the whole black glove thing but maybe it's sexy, not sure."
Nevýhody: "The weird on board shopping thing."

Výhody: "Schedule is on time."
Nevýhody: "Food was not much excting and seat distance was rather short, making uncomfortable."

Výhody: "never happened"

Výhody: "Airbus 350, quiet and smooth. Wifi, booking a taxi on board and being met on arrival. Good seats in business."
Nevýhody: "Bag collection was chaos and took too long, it's not such a busy airport"

Nevýhody: "Problem with baggage"

Výhody: "British airways offers amazing entertainment selections on the Screens over 25, food was good"
Nevýhody: "Check in line was terrible, I had checked in online but still waited over a hour to bag drop, service was not great either the flight attendants were not happy at thier job.."

Nevýhody: "Entertainment services weren't functional for the first 2 hours of the flight"

Výhody: "Flight was 2 hours late taking off. Completely ruined plans we had made for our first day in London"

Nevýhody: "When I arrived to board my flight I was highly unsatisfied with the excessive charges I received for my luggage that was overweight (only by 7 pounds). I was not only charged an additional $100 for my second checked bag, but I was also charged $200 for the extra weight. As a college student traveling abroad for 6 months, I did not expect to be bombarded with these fees at the beginning of my journey. Due to this experience, I would like to have been notified ahead of time of the expected charges as it made me uneasy before a long flight."

Výhody: "Nothing"
Nevýhody: "Flight was moved to LA. I paid more for this ticket so I did not have to fly out of LA. We were driven in uncomfortable shuttle vans. Check in and security were caiotic. Once I landed I found out no information was available to my sister who was picking me up!"

Výhody: "Excellent service - on time, comfortable and great food!"
Nevýhody: "Some staff were a little abrupt, but very efficient and helpful."

Nevýhody: "Long wait after boarding waiting for bus. Bus out to plane. After boarding, horrible stench of fuel fumes inside plane. Probably very unhealthy and carcinogenic."

Výhody: "Despite the turbulence the pilot did his best and we had as solid of a ride as possible. Seats were very comfortable and flight was on time, couldn't ask for anything more!"

Výhody: "Nothing"
Nevýhody: "Old plane, noscreen on seats,, can't choose movie, no charger and USB. Terrible food Very expensive for the price"

Výhody: "Flight was on time. Staff were very friendly. The whole process was easy."

Nevýhody: "A bit confusing and not sufficiently emphasized and explained. There were two sets of record finders, two sets of billing. For a while, I was wondering if I was double billed."

Výhody: "Very friendly plenty of room on a 90% full flight."
Nevýhody: "Wished they had offered water during the flight in addition to two times drinks service was offered"

Výhody: "Neat and clean interior that was welcoming and the Airbus looked quite new helping boost one's confidence in it. Have travelled previously in flights where the upholstery is tattered and the plane itself would have seen better days."
Nevýhody: "The seats! Incredibly tight fit and the side armrest would not go back completely either. And what's more, I have a petite frame and if I had trouble I can't imagine what others would have gone through."

Výhody: "Comfortable, well appointed aircraft. Good service."
Nevýhody: "Would have liked to be able to check in online and to select a seat assignment."

Nevýhody: ". Couldn't see screen very well. Selection of movie limited and lacking. Did not like NBC tv programming"

Nevýhody: "There was an issue with the plane so we were removed from the aircraft, sent to London, then to Madrid. We were delayed by 6 hours. Terrible when you purchase a direct flight."

Výhody: "Old aircraft, tight seating space, below average food and to add to the misery below average service. Expectations from an US based airline is low, but this was one of the worst. Unlikely to travel on AA again."
Nevýhody: "Pretty much nothing good to write about. Service, staff, food, condition of the airplane were all below par. Don't see american airlines competing with other airlines."

Výhody: "Direct flight on AA from BOS to CDG."
Nevýhody: "Food was frozen. It took two hours to complete the service when people just want to go to sleep within the first 45 mins. Cabin crew has no concept of customer service. No individual entertainment. Earplugs are so cheap they barely hold in your ears. Just fly any other airline to see how it's done. Even AF does a better job!"

Výhody: "I was (and still am) confused by the fact that it was billed and sold as a Finnair flight, but was in fact an American Airlines flight. I tend to book foreign airlines so I can get a little exoticism right away at take-off. Plus I've had some really awful flights to Europe on US based-airlines. However I was pleasantly surprised - loved the 757 and the fact that the plane was ⅓ empty! The attendants were friendly and helpful, the food was fine, the price was right, and I had a good book. What else could I ask for?"

Výhody: "There was in-flight entertainment. It was the cheapest flight."
Nevýhody: "The food was the worst I have had in over 10 years on EU-Asia flights. They missed two connections, causing over 11 hours of delay, and arrived at a different airport. We spent 4 hours dealing with visa procedures and luggage rechecking in Beijing without staff assistance. Deplorable."

Nevýhody: "flight was delayed 4 hours"

Nevýhody: "Flight delayed for 5 hr"

Výhody: "Nothing"
Nevýhody: "Have the plane on time"

Výhody: "Cabin crew were very nice, boarding was quick and efficient."
Nevýhody: "Plane was extremely cold, the heating only worked after the engines were started."

Výhody: "The crew lady was nice and I liked the food even though it was a one hour flight"
Nevýhody: "Again delay"

Nevýhody: "Entertainment system doesn't work at about 20% of the seats. Food is barely edible."

Výhody: "Business class on the Dreamliner is a true dream."

Výhody: "It took me to Warsaw"
Nevýhody: "Very small, uncomfortable plane. Late."

Nevýhody: "Flight left 1.5 hours late. No update announced from boarding crew as to the reason for delayed boarding or status updates. Received seat assignment at gate with no attempt to give me my preference for aisle seat."

Výhody: "It was a short, quick, pleasant trip."

Výhody: "Very friendly crew member."
Nevýhody: "If you book a afternoon flight with LOT, you should be aware your plan will mostly arrive late"

Nevýhody: ""beds" not as comfortable as British Air, Qantas or Air NZ, which are all we have to compare it to Grasp of English of crew not great. Choices of menu in Business limited, especially for those not eating pork or beef (again,not our experience on the above mentioned airlines) The requested vegetarian meal was the same for both dinner and breakfast, and consisted of the same plain cooked vegetables and fresh fruits only"

Nevýhody: "Still waiting for our luggage two hours after deplaning. The luggage has not been unloaded from the plane. Hundreds of people still waiting This is unacceptable"

Výhody: "Good food and service."
Nevýhody: "Tv is very difficult to see at that distance. Poor choices of films."

Výhody: "Delayed. Moved gate without notice. Babies crying all the way"
Nevýhody: "Too noisy."

Výhody: "Good snack"
Nevýhody: "Beverage selections are limited"

Výhody: "Flight was good. Warsaw is a well organized airport and easy for transit passengers to negotiate. Flight crew, staff were all helpful and approachable. The captain gave passengers relevant information and cabin crew did the same. Flight was problem free no turbulence no delays no just well run and well organized."
Nevýhody: "Leg room - I know in economy you can't expect much but passengers are really cramped on the 787. 9 hours of sitting in a very restricted space with little opportunity to get up and about if you are hemmed in between two fellow passengers - and once the idiot in front of me had reclined his seat it became very uncomfortable. I don't frankly see why seats need to recline at all - it does not make it much more comfortable for those "reclining" and certainly makes it considerably worse for the person sitting behind. I also don't understand LOT's boarding process - it didn't make much difference but if you are assigned a ZONE 3 boarding number and it is never displayed and never called, what"s the point."

Výhody: "Flight on time... arrived on time.... food was great...."

Výhody: "On time... great service.... will use it again!"
Nevýhody: "Good food, great staff, pleasent flight"

Výhody: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Nevýhody: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them"

Výhody: "Nothing."
Nevýhody: "I travel internationally regularly on business. Lot Airlines was hands down the worst airline I have ever flown with. They charged me twice for the same exact tickets and then would not refund me the entire fare. The deducted $300 to process back the credit. Personnel, at both the airport and in flight, were curt, uncommodating and lacked customer service. On my return flight from Warsaw there was a large, disruptive group with a number of unruly children & airline staff did nothing to address the children running across seats, screaming and wreaking havoc for over 8 hours. Passengers could not sleep & the noise was unbearable."

Výhody: "From check-in to boarding went as smooth as possible. 5 star service."

Výhody: "Good food and service very smooth boarding and the 787 Dreamliner is a great plane. Flying to Japan included a delicious Japanese themed meal"
Nevýhody: "Onboard entertainment system could do with a bit more choice and choice of subtitles for films (if you speak French only, good luck!)"

Výhody: "Flight was on time, the crew was very pleasant. No complaints"

Nevýhody: "No wifi"

Výhody: "I was boarded very professionally. I have a heart condition that requires medication. I explained this to the gate agent to request assistance in boarding and they complied with my request."
Nevýhody: "LOT is not an airline that impressed me in any way. When I flew from Los Angeles to Warsaw, my bag was weighed, and I was told it was over limit. This, in spite of the fact that I weighed this bag on a calibrated scale prior to entering the airport, and my luggage was 5 pounds BELOW the limit. This seemed a blatant attempt to gain additional money from me, because I know the bag was not overweight. The food selections were average at best. Leaving Warsaw traveling to Los Angeles, we left almost an hour past our original scheduled departure do to the need to obtain additional supplies. On my next trip to Europe, I will look for alternate flight providers."

Výhody: "I got to Warsaw safely."
Nevýhody: "The flight was delayed 3 hours."

Výhody: "Plenty of leg space in economy."
Nevýhody: "Flight was delayed half an hour"

Výhody: "On time"
Nevýhody: "Baggage charge and hot plane"

Výhody: "Airport was small and quick to get through."

Nevýhody: "Delayed one hour. This should not happen especially for an international flight"

Výhody: "We liked the cabin crew, they were friendly and helpful."

Výhody: "New aircraft, friendly crew"
Nevýhody: "Guys, 1 hour delay for short flight is too much !"

Nevýhody: "40 min. Delay"

Výhody: "New dream liner from Boeing."
Nevýhody: "Food."

Výhody: "lots of legroom on this flight"

Výhody: "Nothing much"
Nevýhody: "The aircraft was very small with exposed wings and it was very noisy"

Nevýhody: "Nor enough beverage for such a long flight Ice cube?"

Výhody: "Service, attention, every single detail was perfect while the flight."
Nevýhody: "Nothing to say at this point"

Výhody: "Nothing. I normally try to find the positive but cannot in this case."
Nevýhody: "4.5 hour delay for a KNOWN reason, with no warning, no compensation and no meaningful assistance with re-booking."

Výhody: "I liked the foot rests!! I liked the way the seats reclined and the new tinted glass allowing one to still see out. I liked the individual TV monitors. The staff was friendly and helpful. It was a good experience! I would surely fly LOT again."

Výhody: "They put me up in a hotel for the night."
Nevýhody: "An unexpected, last-minute schedule change."

Výhody: "Good service from WAW to TLL. Both the airport crew and flight attendants were very helpful and made the trip enjoyable. Would fly with them again."

Nevýhody: "The plane was still in Warsaw (didn't make it to Prague) but we weren't told the flight was cancled or even delayed until after we were supposed to board the rebooking took forever so long that one in our group was put on an earlier flight than other because his plane left by the time we could have been rebooked."

Výhody: "The plains are new and modern. Seats are comfortable."
Nevýhody: "Boarding was just degrading . Boarding crew was unable to handle the passengers. Everyone just rushed for the plain regardless of seating order. Total chaos."

Výhody: "Same as above."
Nevýhody: "Same as above."

Výhody: "Comfortable seats, airplane wasn't packed so there was room to spread out, no additional baggage fees, arrived early and safe."
Nevýhody: "Boarding was a little weird: maybe an airport issue, but I was at the gate early and never heard the boarding announcement, just saw the attendants were checking people in."

Výhody: "Check in went smoothly in Chicago."
Nevýhody: "The sound on the entertainment system didn't work very well; I could hardly hear what was going on. My seat didn't stay reclined, so I had to keep putting pressure on the recliner to stay reclined, which made for an uncomfortable 10 hour ride. The food wasn't very tasty. Crew wasn't very friendly--they were either avoiding eye contact or giving dirty looks to passengers as they passed by. Honestly, I took this airline because it was the cheapest offering for my dates, but next time I would pay a bit more."

Nevýhody: "Miscommunication during boarding"