Najděte levné lety do Cozumel

Výhody: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Nevýhody: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Nevýhody: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Nevýhody: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Výhody: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Nevýhody: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Výhody: "The service"
Nevýhody: "The seats"

Nevýhody: "Nothing special"

Výhody: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Nevýhody: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Výhody: "Face recognition was amazing"
Nevýhody: "Too hot on plane"

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Výhody: "I slept pretty much the whole time"

Nevýhody: "Flight departed 35 minutes late"

Výhody: "Great on board service from a very professional crew."
Nevýhody: "Can't think of a thing."

Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Výhody: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Nevýhody: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Nevýhody: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Výhody: "Friendly staff"
Nevýhody: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Nevýhody: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Výhody: "Bording was good and general flight ok"
Nevýhody: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Výhody: "Very friendly service!"

Výhody: "Just great crew."
Nevýhody: "Not comfortable at all and will not book KLM again."

Výhody: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."

Výhody: "Cabin crew very pleasant"
Nevýhody: "Lost our bags, little sympathy from staff"

Výhody: "Very little if any."
Nevýhody: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."

Nevýhody: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Výhody: "Everything. Staff incredible."

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Nevýhody: "The bags where damaged from the staff"

Nevýhody: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Výhody: "Easy airport business"

Výhody: "Crew service"
Nevýhody: "Flight delayed."

Výhody: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Nevýhody: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."

Výhody: "The cabin crew were fantastic and funny"
Nevýhody: "Tiny seats"

Výhody: "Atmosphere, crew were very professional and friendly"
Nevýhody: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"

Výhody: "Flight attendants tried their best given what they had to work with."
Nevýhody: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."

Nevýhody: "Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM"

Výhody: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Nevýhody: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"

Výhody: "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
Nevýhody: "Food was not very good Tasteless and rubbery"

Nevýhody: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."

Výhody: "I liked the leg room, I liked the customer service of the crew, smooth flight."
Nevýhody: "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"

Výhody: "early arrival,comfort"
Nevýhody: "late boarding while standing around waiting for pilot to ararive"

Výhody: "The flight attendants were amazing. Great entertainment system."
Nevýhody: "Seats were a bit uncomfortable for long distance flight."

Výhody: "Soecial attention, tgey suggestvyiubhave some water. Ask yiuvif you are doing fine... All very welcoming. These guys got some pride in their job and that's nice. True hospitality in the air... Makes you feel at home... and they know what they are doing... Professionals!"

Výhody: "cheap(?)"
Nevýhody: "everything - absolutely no frills"

Nevýhody: "Only beef in meat options"

Výhody: "I fly AMS to MAN regularly for work. There are a number of providers, but KLM far exceed the experience offered by low cost airlines, often for the same price even at short notice. You get a drink and snack; and at no annoying sales announcements. Miles club membership is free, even if you don't fly regularly well worth it as it halves the cost of cost of checked baggage. Peaceful airline with no hidden costs during booking."

Nevýhody: "I was coming back from Cologne to Rome, 40 mins of delay on first flight Cologne - Amsterdam made us lose the second flight. Actually, they could have waited for us for say 10 mins and we would have made it. But they didn't and we had to stay a night in Amsterdam, arriving in Rome the next morning."

Výhody: "The crew was pleasant and boarding efficient I lucked out with first class"

Výhody: "The new movies selection, food was very good, staff more friendly than previous flights"
Nevýhody: "Boarding always a problem on MEA we have to wait too long in the queue"

Nevýhody: "Baggage check in was stressful"

Výhody: "great food, entertainment and seat comfort"
Nevýhody: "nothing"

Nevýhody: "Missed the flight due to late landing from earlier connection"

Výhody: "Entertainment"

Výhody: "Just a routine flight but done with perfect execution."
Nevýhody: "Nothing."

Výhody: "Staff was so helpful and attentive to our needs.Providing service with a smile."

Výhody: "Cheap ticket"
Nevýhody: "The fact that you cheapskates don't allow credit or refund is downright usury. I didn't take that flight because of medical issues that caused me to cancel my trip 2 weeks in advance. I pleaded with you to be able to take a credit, to no avail. You lost a customer."

Výhody: "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Nevýhody: "Le capitain et l’aterrisage"

Výhody: "Friendly crew, good meal and entertainment"
Nevýhody: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."

Nevýhody: "Flight was delayed by 1h30min, so we arrived very late"

Výhody: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."

Nevýhody: "The flight was late, real late."

Výhody: "Free snack and drinks. Good service."

Výhody: "In cabin crew was attentive and friendly. Food was good and came at good times. Middle bathroom on Airbus 380 was big and comfy."
Nevýhody: "Boarding was not too well organized and I followed Security's direction who put me in wrong line and I wasn't able to board with my priority group. Sitting in exit row with no floor storage so this delay made it hard to find overhead storage above my seat. (Grrrr) Entertainment system didn't work which made the flight feel LOOONG. (They offered an in-flight credit, but I'd paid for premium exit row seat and had to choose between moving to working system in crowded middle seat or keep premium, exit seat. I decided to have them move me to a seat with a working entertainment system, which were available and they'd offered, but never happened.) When I got home, I discovered the gift I purchased with in-flight credit and my own money wasn't the one I'd requested from Duty Free catalog so now I have to figure out how to solve this problem. (COULDN'T GET IT RIGHT.) Premium exit row seat was narrow, due to in-seat tray table & entertainment system, but seatbelt mounts and thinly padded seat made it even more uncomfortable on a long flight."

Nevýhody: "Booked assistance and got dumped at the gate 3hrs before departure, no English spoken and didn't even ask if my mum needed the bathroom or if we wanted to do some shopping. Just in a rush to get rid of us. Flying only KLM from now."

Výhody: "The food, entertainment, and service. Waited for me after almost missing my flight."
Nevýhody: "Nothing."

Výhody: "Speed, courtesy of the flight attendants"
Nevýhody: "Landing was a bit rough, understandable due to the weather."

Výhody: "it was cancelled so they got me on the next flight on Turkish"

Výhody: "Good boarding procedure."
Nevýhody: "Nothing much to add for a short journey."

Nevýhody: "The air France flight was overbooked and we had been in standby until the last minute"

Výhody: "General air of professionalism is reassuring"
Nevýhody: "Food, crew appear rushed"

Nevýhody: "Clean. Courtesy of staff on plane."

Výhody: "Crew was great"
Nevýhody: "Not enough food"

Výhody: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"

Výhody: "The food was good."
Nevýhody: "I feel comfortable flying when I can see out the window so don't force me to close my window shade.The flight attendants kept forcing me to close my shade. Also new planes would be nice. Sick of flying on outdated technology."

Výhody: "The boarding process was smooth and the crew friendly. Flight ran on time."
Nevýhody: "Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston."

Výhody: "Good seat near the front."
Nevýhody: "Delayed arrival by 30 minutes."

Výhody: "Efficient check-in."
Nevýhody: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."

Výhody: "Food, drinks, and general service on board were all very nice"
Nevýhody: "Airport experience at cdg was atrocious. Took more than an hour to check in and it was a complete zoo."

Výhody: "cookies were great"
Nevýhody: "we paid for two seats together (one aisle and one middle) an exit row with extra legroom from paris to LA. but when we got to Prague they had one of us in the middle seat in the exit row and the other in a completely different part of the plane, also a middle row. The folks in Prague couldn't fix this, they moved one ticket to a different exit row, not together, different part of the plane. In Paris, but ONLY after I located my receipt on my phone, they moved us to the seats we had paid for."

Výhody: "Crew"
Nevýhody: "No entertainment or usb plugsto charge."

Výhody: "Friendly crew; comfort; punctuation. Fast boarding"
Nevýhody: "Simple food - very small amounts. No entertainment."

Výhody: "Not much"
Nevýhody: "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler."

Výhody: "The service & food were excellent! Outstanding. Boarding was efficient, crew was polite & helpful. I've never utilized such high-tech entertainment. It was great to be able to select movies, tv, music etc. whenever I was ready."
Nevýhody: "Can't think of anything."

Výhody: "I was too tired to stay awake so I slept most of the flight. The ground crew at the checking booth was kind enough to provide me with an aisle seat to accommodate my long legs, from which I suffer if I would sit in a middle seat."
Nevýhody: "Nothing that I can remember, again I was too tired to stay awake."

Výhody: "Our flight from Prague to Paris was on time, very comfortable and inexpensive. Crew members were friendly and helpful."

Výhody: "Nothing whatsoever"
Nevýhody: "The "Czech Airlines" flight I purchased was actually an Air France flight number. When I arrived later than planned but still within good time, which was my fault, I reported to the Czech Airlines check-in (D2). This is very, very far from the Air France check-in (A2). No person and no sign was at Czech Airlines gate saying to go to Air France instead. By the time I determined what to do by talking ro the airport information booth and I walked to Air France instead of Czech Airlines (at CDG airport this is 5 minutes walking very fast speed on conveyor belts.. perhaps more than half a kilometer), I was past the boarding time limit, but the flight had not yet left. Then I could not print the boaring pass because of the time. When I asked an Air France employee for help, he simply said "you cannot board" and stood there smugly. He must feel great being a 25 year old who can turn people away from international flights at his own discretion to completely ruin their day especially when the plane is still on the ground. I have not even explained yet about the similarly awful experience I had when I booked the next flight (Czech Airlines at 09:45) for a much higher price (118 euro) and was not told that this Czech Airlines flight is "really" a Czech Airline flight. After paying much more to a Czech Airline person, nobody informed me to stay at the Czech Airlines area (2D) so I naturally went back to Air France since I had already had so much trouble. When I arrived there, of course, they tell me to go back to Czech Airlines and now I was again late. Thank God that I was able to confront a random trolley man who Kew where the Czech Airlines people were and try tried very hard to get me to the plane even though the boarding time was over. All in all, this was the worst travel experience of my life. I have now wasted 40 more minutes of my approximately 2.5 days in Prague to tell you this. I hope you consider it."

Nevýhody: "Food was unexpectedly bad and both meals were cold"

Nevýhody: "Flights are always delayed, boarding is a mess, CDG is awful. Avoid unless nothing else available"

Výhody: "The staff was amazing, they brought me a plate of fruit and cheese after Airfrance didn't pass on my meal request to the second leg of the flight (the attendant said this is ALWAYS an issue)."
Nevýhody: "My seats reclining function was defective. My meal request wasn't passed on by Airfrance to the second leg of the flight. The entertainment system didn't work (on the whole plane, for the duration of the whole flight) - no movies and no shows. The wifi could have been offered for free to enable people to entertain themselves through computers and tablets, but was not done so. Instead we were reminded that it is available (for a price of course)."

Výhody: "Proffesional and courteous"
Nevýhody: "I was quite satisfied"

Výhody: "Really friendly service, both on the ground and in the air"

Výhody: "Decent food, polite crew. All you can ask for such a short flight."
Nevýhody: "No entertainment, but for such a short flight that's not such a problem. Seat pitch is a bit tight."

Výhody: "We have 2 hours delay on boarding time and further 2hours delay after boarding waiting for refuelling. Yet no compensation given . If we lateach for boarding , we will missed the flight but flight delay we dint get our money back. Not fair !"
Nevýhody: "Delay for hours"

Výhody: "Great crew, very patient and super welcoming."

Výhody: "Had aisle seat so was able to stretch my legs a bit"
Nevýhody: "Small screen for seatback TV"

Výhody: "The food was fantastic and the service too"
Nevýhody: "The delay in Paris"

Nevýhody: "The plane must be at least 25 years old, and the food was horrible!!"

Výhody: "Nothing. Iberia Airlines employs theives."

Nevýhody: "Two one way tickets were purchased to Cancun. The layover was 2 hours... but since the first carrier was late, it caused us to miss our connecting flight. Because the 2 tickets were from different carriers, the airline charged us $1600 to buy new tickets. I would never buy tickets this way again."

Výhody: "Perfect timing, pilots throttled up to catch up on a delayed departure, absolutely bang on. Cabin crew were great. Comfortable seats with recline."
Nevýhody: "Inside could do with a clean, but it was an older 737 workhorse, typical wear & tear. I paid more than expected but I did get a good reliable service."

Výhody: "Nada"
Nevýhody: "El vuelo salió atrasado . Teníamos acientos en AM+. Incómodos El sistema de entretenimiento no funcionó. Pedimos que lo vean para arreglarlo. Nadie nos acercó con respuesta. Mal trato del personal a bordo"

Nevýhody: "The plane is in terrible shape"

Nevýhody: "Your customer service center is useless. The representatives do not help, they are mean and patientless."

Výhody: "There was great service at the desk when I needed to have my flight rescheduled. Friendly staff in flight as well."
Nevýhody: "Having less than an hour to deplane, go through immigration, them security just isn't enough time between flights. I missed my plane as Guadalajara immigration took almost 2 hours at 5:45am. I then had to add another flight to my itinerary. Planes are somewhat old."

Výhody: "The entertainment"
Nevýhody: "Lack of snacks, prefer chips"

Výhody: "Choice of beverages was good, flight attendants impeccable."
Nevýhody: "I was in Classe Premier. My seat was extremely hard to recline and my let rest wouldn’t extend. Very uncomfortable 2 and a half hours."

Výhody: "Entertainment options"
Nevýhody: "No announcements for landing. I usually wouldn't complain about arriving early but my shuttle was not available for two hours so the early arrival added that time to my wait time."

Výhody: "Quick flight, ease going through customs"

Výhody: "I didn't have a seat and was upgraded to first class, which was AMAZING."

Nevýhody: "Horrible customer service and delayed all our plans"

Nevýhody: "Lack of entertainment"

Výhody: "Nothing!!!!"
Nevýhody: "A horrible flight!!! We arrived at 5:04pm then we sat on the tamarac for 40 minutes before they could find a gate for us!!!! What a horrible lack of management!’ Who runs this airport/airline!? At the end they moved us to completly different terminal!!! Had to find a new transportation to the hotel!!! Again, what a horrible display of management skills!!"

Výhody: "We made it"
Nevýhody: "We sat on the tarmac for two hours. The flight was cold and miserable and today I’m sick."

Výhody: "Same as above"
Nevýhody: "No issues"

Výhody: "Surprise first class!"

Výhody: "The amenities (entertainment, in-flight service) were limited."
Nevýhody: "Upon deplaning in Cancun, an attendant asked me if I was staying there. I indicated that I was not, that I had a connection. He clearly knew I was about to be led astray, but he did nothing to prevent it. Maybe there was nothing he COULD do, but if so, why bother to ask?"

Výhody: "Boarding went smoothly."
Nevýhody: "Aeromexico was unable to provide the boarding pass for our second flight on the itinerary (operated by Delta) when we checked in in Mexico City (our checked bags were tagged all the way to Minneapolis though). They informed us that we would need to go to the Delta ticket counter when we arrived in Cancun (with a short layover). This is an unacceptable level of service."

Výhody: "I try to fly on the best airlines due to the service, however the service has gone down"
Nevýhody: "The poor service provided to customers when a flight gets delayed, there was no explanation, no gate, we were walking around the airport without any information and the food voucher barely cover a meal."

Nevýhody: "I had to document my luggage in every airport"

Výhody: "Nothing"
Nevýhody: "Got to the airport 2 hours before my flight to fly domestically. Waited 1.5 hours in line. Everyone who worked there didn't give a damn about anyone's situation. This isn't the first time the experience was miserable. I recommend viva or volaris. This airline can't get it together."

Výhody: "It was ok from mexico city to cancun"
Nevýhody: "All the bad experience in mexico city only"

Výhody: "Nice plane"
Nevýhody: "Delay, gate change, reissue of boarding pass. It was confusing. Mostly airport issues, not Aeromexico."

Výhody: "The plane is very comfortable"
Nevýhody: "Delayed"

Nevýhody: "Que solo tengan cacahuates y el avión no tenía pinta de haber sido aseado antes de abordar"

Výhody: "The crew on this flight was amazing."
Nevýhody: "The seats, my Gawd...felt like I was sitting on marbles. And this priority board issue. Why say you have priority boarding and be the third zone???"

Výhody: "attendants heard your grievances."
Nevýhody: "i got there around 5am for a 7am flight. it took those 2 hours to check me in. and then ran to the plane so i would not miss it."

Výhody: "Confortable seats and entertaiment"
Nevýhody: "Late boatding"

Výhody: "Buenas actitudes"

Nevýhody: "Missed flight due to my connection flight being iver one hour late"

Výhody: "Seats had the television screen in the seats instead of the monitors that come down from the ceiling. Everyone could choose what they wanted to watch. Good selection of movies and television shows. Airline stewards were nice."
Nevýhody: "All three of our flights were delayed. It was stressful trying to get to new gates and not sure if we would make our flights or not. No explanation why there was delays. However, this worked out to our advantage or we would have missed our flights."

Výhody: "Everything - the excellent service continued."
Nevýhody: "That our flight was finished."

Nevýhody: "Almost lost the conection at MEX because I was waiting for my baggage, nobody said anything until 20 minutes the bags for the flight stop coming."

Výhody: "Nothing"
Nevýhody: "I purchased a first class ticket, but the airline changed Equipment to a plane without a first class cabin. I was unceremoniously bumped back to coach and placed in front of two screaming children who proceeded to yell, kick my seat and hit me in the head for the entire flight. Never fly aeromexico"

Výhody: "Excellent legroom, friendly service, on time"

Nevýhody: "Delayed for no reason, very irresponsible msnagement"

Výhody: "We made each of our flights only by the will of the Aeromexico crew and they were extremely friendly. The seats were pretty comfortable."
Nevýhody: "The food was a ham sandwich, and the ham was kinda gross. The seats on the flight are simply too close together, even for an average sized male (5'11")"

Výhody: "At least this one is on time."

Výhody: "It appears not many pay for the upgraded seats between MEX And CUN. My husband and I had 6 seats to ourselves to stretch out on! Boarding priority was non existent and in flight entertainment was for children, but overall it was a comfortable flight."

Výhody: "flight on time, flight price"
Nevýhody: "food"

Výhody: "From the boarding process all the way to arrival it was a great experience overall. Brand new planes with free up to date movies. The economy seats truly recline (to what i was very surprised) and the food was pretty good."
Nevýhody: "There's absolutely nothing I didn't like about it."

Výhody: "My experience was great. The plane was comfortable and I enjoyed the food and the entertainment provided."
Nevýhody: "Checking in at JFK took a while."

Výhody: "A tiempo!!!!!!! Gracias"

Výhody: "Boarding was quick and efficient and we arrived 30 mins ahead of schedule which was a plus. Would definitely fly withy then again. Plus they offered inflight meals"

Nevýhody: "Unfortunately, I was not able to go on this trip because I recently found out I am pregnant and the risk due to the current Zika virus makes traveling out of the question. Aeromexico was NOT understanding at all. Their only offer was a 1 year voucher from the time I purchased my ticket. I purchased my ticket in October 2015 (before the Zika outbreak and before being pregnant) and I will still be pregnant in October 2016 so that voucher is completely useless to me. I basically lost $900. Even though I repeatedly tried to explain my situation to customer service and had a letter from my doctor it didn't matter they just repeated their voucher line over and over. Needless to say I will NEVER purchase airline tickets from Aeromexico again and that is a real shame for them because I have a timeshare in Mexico which I plan on enjoying with my growing family for years to come."

Výhody: "Food, AC, service"
Nevýhody: "Wait time"

Výhody: "Same as first leg of flight"
Nevýhody: "The terrible experience of dealing with Flight nerwork"

Výhody: "Brand new planes, free tv and movies, and very comfortable seats. the flight crew was very friendly and takeoff and landing were right on time. Overall we were very impressed and would definitely fly Aeromexico again!!"

Výhody: "It was IBERIA Flight: -Seating was good--very nice reclining seats. -Flight left and arrived on time.."
Nevýhody: "It was IBERIA Flight: -Video remote did not work well and the touch screen did not work well. -There was no vegetarian option for food--and food was not that good. -There was a check in for Business class but then for actual boarding there was only 1 line and it took almost 30 minutes to Board and we waited in long line. -Maybe the crew did not understand English so well. Thank you for listening."

Nevýhody: "All processed food. GMO’s. No organic options."

Nevýhody: "Why you have to charge for the bags ?"

Výhody: "Price"
Nevýhody: "N/a"

Výhody: "Good entertainment options, Good food options, Pleasant staff and flight attendants"
Nevýhody: "Seats were not as comfortable as the ones on the British Airways flight I took from NYC to Rome."

Nevýhody: "Flight was delayed for hours. Very little explanations. We were herded onto flight and staff at gate were beyond rude and aggressive."

Nevýhody: "See above."

Výhody: "I found the flight to be about average for an economy flight"
Nevýhody: "I did not like that we had our luggage split in layover had to come Out of airport just to get it"

Nevýhody: "JFK-Madrid flight got delayed by 3 hours which would cause me to miss my connection for Madrid-Split (~2 hour layover), I asked the Iberia representatives at JFK about changing the flight and they reassured me that “the connecting flight would hold for us” and “no need to change our flight”. To our surprise the connecting flight already left when we arrived to Madrid. It’s clear that this was a case of “not our problem” from the JFK Iberia ticket agent. Rather than helping us find a viable alternative for our flight (namely a flight that doesn’t arrive more than a full day later) before leaving for Madrid they shipped us to Madrid where there were poor/no options for getting to Split at the original planned time. I’m very upset that I’m going arrive more than a day late to my destination and that I was blatantly lied to by the Iberia agent at JFK, never ever going to book a flight with Iberia again."

Výhody: "Flight was short."
Nevýhody: "Did not have any leg room. Could not get my knees and legs into the seat area."

Výhody: "First time experience with Iberia. Very comfortable, friendly & good service."

Výhody: "Boarding process was smooth."
Nevýhody: "-Uncomfortable seats. -Old plane-- broken baggage door produced delay of over an hour. Zero accommodations were made for us to make our connecting flight at London Heathrow, scheduled for 2 hours from the anticipated arrival time. We barely made it to the gate in time after going through security, etc."

Výhody: "Extremely comfortable and was served lots of delicious food"
Nevýhody: "My touch screen froze at the beginning and I couldn't use it at all for the entire flight. Then I tried to use the headphones, but they crackled so loud in my ear and didn't work either."

Výhody: "Hospitality, patience, and efficiency. Everything was clean, the food was warm and tasty. the employees were kind and polite all the time. The technology functioned flawlessly. The standard seats were a bit tight but manageable."
Nevýhody: "n/a"

Výhody: "At least the lugagge arrived with yhe flight"
Nevýhody: "Service on board, food"

Výhody: "No complaints everything was good No delays on time flights going and returning back"

Výhody: "Good short flight, we even arrived earlier at Bilbao."
Nevýhody: "No food or drink."

Výhody: "Nothing"
Nevýhody: "Rarely served drinks, 1h 30 min delayed flight, therefore missed connecting flight, mo assistance at all from crew regarding alternative connections, I will never fly with Iberia again"

Výhody: "Crew was friendly and very helpful."

Výhody: "Nothing"
Nevýhody: "Flight from Iberia, operated by AA and finaly no flight!!!!!"

Výhody: "We flew like we were on a business class service, excellent crew, nice offer of meals, comfortable seats and flawless journey. If you are given the chance to upgrade to Premium, do it."
Nevýhody: "Short selection of subtitles for videos. Catalogue not bad but could be improved"

Nevýhody: "The line at the checking counter in Rome was moving very slowly. The person at the counter was a nice person, though. I think they need more people there."

Výhody: "Our flight to Bologna via Madrid on Iberia Airlines was wonderful from take off to landing! Friendly, courteous staff. Good food and entertainment."

Výhody: "Shortness of flight"
Nevýhody: "Flight attendant would not help get luggage into overhead. Inattentive for food and drink needs."

Výhody: "Usually on time"
Nevýhody: "Too crowd. Bad food. They do not clean at all between flights."

Výhody: "The flight on time. Clean nice."
Nevýhody: "Iberia's only thing is that airplanes don't have enough leg space"

Výhody: "Entertainment was excellent. I appreciated the blanket, headphones, and pillow. One of the staff was very rude to the gentleman next to me because he asked for tea after she passed by with it the first time."

Výhody: "The flight was ok."
Nevýhody: "Ok. I was so rushed from my connection I got sick. My bag was left in Madrid."

Výhody: "Everything was great including staff, entertainment (movie/show options) and luckily an extremely smooth flight."

Nevýhody: "There was very little leg room - far less than a standard flight. Granted, I'm tall but be warned if you are flying British Airlines and it really is Iberia"

Výhody: "It got me there"
Nevýhody: "Seats were so tight that you had to fold yourself into the rows and your knees were hitting the seat back in front of you. They charged for any food OR drink - NO free beverage service at all."

Výhody: "Boarding was very efficient"
Nevýhody: "Staff was not very accommodating. Plane air-conditioning did not work well and then as very hot"

Výhody: "Nothing"
Nevýhody: "Airline switched to smaller plane after check-in, we were bumped off. Instead of direct flight from Madrid to Tel Aviv, we were routed through Vienna. Instead of 4.5 hours, it took us more than 12."

Výhody: "Surprisingly more leg room"
Nevýhody: "The plane was filthy. Crew members didn't seem to care to take care of passengers. Overall not a good experience."

Výhody: "Very good food overall. Picking up utensils a little slow. Good coffee. Lavatories were accessible at all times. I was able to get aisle seat without a hassle. Good movie selection l. Movie quality itself was disappointing l."

Nevýhody: "Stewards keep trying to speak in Spanish to you. Every time again you have to ask to repeat in English."

Nevýhody: "Mala atencion al publico, de parte del personal en el aeropuerto en madrid, pésima educación para solucionar problemas."

Výhody: "The ease at putting my luggage in.."
Nevýhody: "The prices of the food and drinks!! Ripped off!!"

Nevýhody: "Nothing"

Výhody: "I booked a trans-Atlantic flight through Kayak. Flight out of US was direct from Tampa to Gatwick. Return flight was Direct from Madrid to Miami and 4 hour layover in Miami to Tampa. The booking was advertised as a British Airlines flight, although operated by Iberia and American on the return. I found the comfort of the accommodations, food, and service in business class to be on par with, or better than, competitors'. We especially liked the entertainment/communication system built into every cubicle - good sound, lots of good movies and shows, and great screen quality. The multicourse meals had good options and were fresh tasting."
Nevýhody: "The Madrid leg of the journey, operated by Iberian Air on route 6231, destroyed the goodwill earned by British Airlines. Iberian Air delayed our departure from Madrid for technical difficulties, which I understand is the risk in air travel. When Iberian Air finally cancelled flight 6231 it became obvious we would miss our connection flight home in US. I began contacting the airlines for rescheduling/reimbursement requests. British Air sent me to a customer service line which rang busy for 4 hours straight. Iberian said they were sorry for the inconvenience but they could get us a free snack at the snack bar and book us on the next connecting flight in Miami (which was 45 minutes after the flight we had missed. It didn't matter that customs procedures in US would likely overlap that leg as well. American Airlines (the operating partner in the US) advised that either Iberian or British Air would have to reimburse for a new flight. I ended up just renting a car in Miami and driving the 300 miles back to Tampa, after 24 hours of air travel and missing both the connections. The upside is that Kayak was prompt in sending electronic updates from the airlines notifying of the delayed flight time/need for new seats/flight cancellation. Iberian Airlines never even changed its online flight status for the original flight which it cancelled."

Výhody: "Direct flight with good entertainment system if you fly in one of the newer airplanes."
Nevýhody: "Poor service. It seems most if not all Iberia staff are not happy to work for this airline, and definitely hot happy to work with people. My kids asked a few times why those people were upset (regarding both flight crew as well as ground crew). Online services to request seat assignments does not work. We tried to get seat assignments over the phone, and it seems Iberia only picks up the phone if you going to purchase a ticket, otherwise forget about getting help over the phone, and/or online (email as well as website). After trying to obtain child menus over the website and phone, I drove to the airport Iberia desk to order it there two days before the flight. The desk manager was helpful and requested for us to send an email with the request, so he could set it up once the flight opened up two days before the flight. I sent out the email to find out on the flight once food service started that the request was never placed."

Výhody: "Each seat had its own entertainment. The food was good."
Nevýhody: "We didn't get our boarding pass for the connection flight which caused a lot of problems when we got to NY. The airline attendant didn't say there was a problem with out itinerary. We found out until we got to NY and we were giving our luggage to Iberia for our connection. The person there said we were in the wrong airport! We had just landed there and our connection was leaving from there too JFK! He said there was nothing he could do and he sent us to the other airline counter to see if they would help us!"

Výhody: "The fact I got home."
Nevýhody: "There was around a 6 hour delay and we had very little info as to what was happening next."

Nevýhody: "i didnt have my own tv screen"

Výhody: "Ticketing counter staff"
Nevýhody: "Boarding staff seemed to pick on the size of carry-on bags at random. I saw some overfilled huge duffle bags go through while some small bags were blocked and then found fit into the test-rack nicely. An air-hostess on the plane was too busily chatting with passenger friends to help me but her colleague came to my rescue"

Výhody: "The flight was helpful to all. While the flight attendant forgot to get my entree when they ran out of my selection, she gave me her own entree and kept checking to make sure it was ok. Great movie selection and love that they served coffee throughout the entire flight."

Výhody: "Staff was polite"
Nevýhody: "the flight was late leaving so I had only minutes to get to my connecting flight in the international terminal at Madrid to get back to the states Staff did nothing to assist those of us with connecting flights to make sure we got to our gates in time. There was little legroom and while our flight was short between Barcelona and Madrid there was no refreshments offered except for items for sale."

Výhody: "I was able to stretch out and sleep most of the flight. Food was great and the crew was outstanding. Absolutely no complaints. Pilot and entire flight was flawless. Actually got us into JFK early. Thank you for providing this flight as an option!!!"

Výhody: "The crew very efficient and hospitality"
Nevýhody: "The airplane it's so old, the chair it's not comfortable, the chair sound like a ald car with out wheels. At the end the needs to chance the airplane"

Výhody: "The seat was comfortable."
Nevýhody: "No food (only paid menu), no entertainment which was okay for 1hr 15 min flight."

Výhody: "The flight was very late taking off, but the crew was very helpful organizing assistance upon deplaning"
Nevýhody: "The flight should have been on time. I was very nervous about missing our connection, but lucky for us that plane was also very late!"

Nevýhody: "Flight was so delayed we missed our connection."

Výhody: "Nothing"
Nevýhody: "Been on schedule."

Výhody: "Flight on time"
Nevýhody: "No gluten free meal available"

Výhody: "Superb food"

Výhody: "nice people and cordial staff"
Nevýhody: "cold night in Vienna, pre-boarded then waiting on the bus for 15 min (with doors open) before driven to the plane. then again landing in Lisbon, off the plane then bused to the terminal. slow"

Výhody: "The crew were excellent during the flight."
Nevýhody: "We missed our connection flight because our first flight was delayed. Despite getting to the desk when there were still people queuing he refused to let us board. We are now delayed for 30 hours with no money or clothes. TAP staff were horrible- no sympathy or even an apology. Just awful."

Výhody: "The seats do recline, more space than Delta or United"

Výhody: "I would def use this airline again."
Nevýhody: "The only issue was they’re weren’t any outlets to charge your phone or laptop"

Nevýhody: "I arrived 13 hours late, had two extra flights. I was delayed 3 hours first flight, 1.5 hours second flight after watching two flights that I “wasn’t allowed” to be on depart right in front of me at 9 and 10 instead of the 11 that they rebooked me on. Once I landed in Lisbon after the second flight that o wasn’t supposed to take. We missed the connection by 5 minutes and there were many people flying to my same destination. I had to wait 5 hours in Lisbon when I shouldn’t have ever went to Lisbon. I bought a ticket from Newark to Zürich through Porto 10 hours in total. I think TAP overbooked everyone and seated us on purpose. The secondflight was delayed due to “bad weather” and it was perfectly nice outside. Shame on TAP. I’m sure other people are complaining."

Výhody: "O"

Výhody: "I really appreciated the fact that the gate agents enforced the boarding process meticulously. Often times, even when boarding a certain zone, passengers ignore it and board anyway. The staff made sure that people only boarded when their zone was called. The flight and the aircraft was comfortable. The food was better than what I've had on other airlines, if not at least equal."

Výhody: "Food was good, many options with entertainment"
Nevýhody: "The person making announcements mumbled and spoke too softly for someone who's announcing things on a flight. We couldn't understand half of everything being said. Also both flights departed late even though TAP reported them as "on time." We sat at the gate for almost an hour before departing with announcements at that time solely in a Portuguese - on a flight going to New York."

Výhody: "Food was above average"
Nevýhody: "Wasn't told that baggage wasn't included in my fee. Had to pay 170 Euros at the airport to check our two bags. Really really frustrating, and beyond an exorbitant price to charge for bags..."

Výhody: "We got our luggage at destination"
Nevýhody: "Luggage fees were excessively higher. Paid €40 per checked in bag one way! This was because our tickets were “on sale” and didn’t include any checked in baggage."

Výhody: "The crew was great. Happy crew is a fun crew to be around."

Výhody: "The staff"
Nevýhody: "Late takeoff. Late arrival. Had to run thru the terminal to catch the next leg. Lost luggage."

Výhody: "Everything was great. No complaints, just an acknowledgement abt layovers and the time needed. Had an hour an a half layover but by the time you get on line to go thru customs n security again we were definitely cutting it close but that's TSA not the airline but the airline could have maybe added another maybe 20-25 mins to the layover. We felt like world travellers running for our connecting flight tho and we loved it! Lol!"
Nevýhody: "N/A"

Výhody: "Flight was delayed leaving Newark so we missed our connection in Portugal which was supposed to take us straight to Venice. Instead TAP gave us a replacement flight to Madrid and then from Madrid to Venice A FLIGHT WITH TWO STOPS IS NOT WHAT WE WANTED OR PAID FOR. Madrid was also delayed and we missed our connection to Venice. We got a new flight from Madrid to Venice and had to wait 5 hours for it. A trip from New Jersey to Venice ended up taking OVER 24 HOURS!!!! Due to the disgraceful disorganization and service of TAP PORTUGA we missed our best friends rehersal dinner a memory we would have loved to have. Extremely disorganized, terrible customer service OH AND WE HAD TO PAY FOR OUR BAGS TWICE to get reimbursed later but I don’t believe anything Tap Portugal says so we’ll see. Staff advice did not align and they were unapologetic for the experience we received."
Nevýhody: "Everything. The travel experience was a literal nightmare and not what we paid for. It’s criminal actually."

Výhody: "Nothing"
Nevýhody: "Pls make sure you let people know about luggage restrictions at time of purchase. Not at check in. Useless people!"

Výhody: "Great friendly service. Very clean and organized crew. Nice plane, great flight crew. Comfortable seats. Free ear pieces and drinks for international flights."

Nevýhody: "The space/seat size was very limited"

Výhody: "The head stewardess was so helpful and nice! I was traveling alone with a 3-month-old baby and was very stressed out. The head stewardess helped me so much, gave me a more comfortable seat, a private place to breastfeed and a bassinet for the baby! She was amazing and I owe her so much for making my experience better. I also received a baby gift package that had a much needed pacifier clip! The flight was also the smoothest flight I've ever had across the Atlantic!"
Nevýhody: "No movie was shown on the shared TV in the first row. Had to only listen to music. Long stressful wait to board."

Nevýhody: "They were lying about a supposed compensation for denied boarding which was supposed to be handed out in Lisbon. I didn't expect this behavior from grown up people, and such a company in Europe. TAP should be excluded from star alliance."

Výhody: "Plane and comfort"
Nevýhody: "Food and entertainment needs to be better. The transfer over to cologne from Portugal was a bit hectic due to customs and we just made it in time for our flight. Need a better system to verify the passports."

Výhody: "They were in such a bad mood!"
Nevýhody: "The captain had fasten seatbelt on because of turbulence. As soon as it came off the crew insisted on doing the service instead of waiting for desperate people to use the restroom. They made everyone sit back down so they could serve sandwiches and drinks. There was plenty of time and they should have waited. The only time the crew smiled was when the flight was over"

Výhody: "Relatively comfortable business class. Food was good. Entertainment system easy to use."
Nevýhody: "They totally screwed up boarding. We waited for about 20-30 minutes in line because they had not worked out the boarding logistics properly. Seat design does not permit an independent adjustment of the foot rest. Crew seemed a little indifferent to our presence; very few smiles."

Nevýhody: "The sizing device is much smaller than it needs to be for carry on roller bags. My bag was forced to be checked by the ground crew on this Tap flight. My bag is a normal sized carry on bag that has always fit on all flights. There was plenty of space on the aircraft for it. The ground crew also let others on with larger bags so they dont even apply their policy in a consistent manner. I will do my best to avoid TAP from now on."

Výhody: "The crew were iincredibly professional yet friendly Very human - at leat the flight attendant that took care of my area Enjoyed the dinner found my 11D seat to be very spacious!"

Výhody: "Very comfortable flight."

Výhody: "I lost my luggage from Rome to N.Y . I definitely will not recommend and I will tell all the people in social media.The worst pilot I don't think you should put a risk you life with student pilot."

Výhody: "The plane arrived in Lisbon without falling out of the sky prematurely."
Nevýhody: "The process of checking my bag was brutal. It took an hour and half of waiting in line because the staff's management of the flow of people was so chaotic. Finally, a staff member realized that certain passengers were at risk of missing their flight and invited those passengers (like me) to jump to the head of the line. Otherwise, no communication from the staff to the queue of anxious people."

Výhody: "Lots of room in the plane. And leg room!"
Nevýhody: "Did not know until I got there that I had to pay for any checked bag."

Výhody: "Meal was good."
Nevýhody: "Service was poor, the seat was not comfortable."

Výhody: "They served a sandwich."
Nevýhody: "I flew TAP in sept 2016. It was full service invoked TAP again because of this and then had to pay for a small checked bag at the airport. Also there were a lot of sick people on this flight. Two people near me theew up."

Výhody: "Both meals very nice. Crew members pleasant"
Nevýhody: "Food served a bit late"

Výhody: "Good crew, ok seats(economy), good tv."
Nevýhody: "Food was, well airline food, better than you find on domestic flights."

Výhody: "Crew were very friendly, planes are in good condition, meals were served, luggage arrived safely, flights were on time."
Nevýhody: "I was put on standby for both legs due to the flights being overbooked. No entertainment provided. Poor communication from ground staff"

Nevýhody: "The seats were not comfortable. It hurt my back."

Výhody: "I like nothing about this airline."
Nevýhody: "They are thieves with scammy change policies."

Výhody: "The entertainment system was standard. The food was ok."
Nevýhody: "At the check in, despite that I have a swiss passport, 5)3 hostess looked solely at my face and assumed I need avisa and asked me three times for my visa. On the flight, blankets are removed 20-30 minutes before landing during which I was freezing. Upon arrival, my new bag i hadnt used as yet was broken and TAP pays nothing and does no kind of exchange for broken bags. Basically- they dont care! During my return flight, despite being checked in adn being at the airport wel ahead of time, the airport clerks gyided me to the wrong desk and I had to wait longer than needed. The check in for baggages had closed by 1 min. They were allowing me to take the flight only if I threw out all my liquids or else were off loading me. They proposed no other solution and wanted to make me pay 450 dollara to put me on the flight the next day. I had an interview the following day and needed to return. I ended buying a new full fare ticket with British airways and got excellent service. I am yet to complain to TAP."

Nevýhody: "Once we entered the boarding area we weren't allowed back out to get a sandwich, souvenir, etc. This was absolutely unacceptable. I felt like a prisoner in that area. I can't believe they thought this was OK."

Výhody: "They served drinks and were friendly."
Nevýhody: "Really slow and inefficient boarding process."

Výhody: "Everything about this airline was easy. I had a layover in Lisbon and decided to LEAVE the airport and come back and had no problem whatsoever. Good entertainment onboard and free. I was quite comfortable for a 7.5 hour flight."
Nevýhody: "I didn't have a problem."

Výhody: "Flight atendents were nice"
Nevýhody: "The plane has a problem , TAP moved us for another plane wich also has a problem and than they gave us a voucher of 6 euros !!!!! To eat and wait."

Nevýhody: "The seats were so closed to each other that the tray in the seat that was in from of me was against my stomach. I was practically unable to get out from the seat when the seat in from of me was reclined. My knees were touching the seat in from me. Terrible."

Výhody: "TAP Portugal provided us with excellent service."
Nevýhody: "Safe trip, excellent service."

Výhody: "The side was not very bumpy."
Nevýhody: "The service of the flight attendants"

Výhody: "Lots of leg room, nice flight attendants and good service."
Nevýhody: "The only complaint is that there was no screen to watch something, had I wanted to. Not a big deal, as I was asleep most of the trip."

Výhody: "The ground and flight crew is always very pleasant and corteous!"
Nevýhody: "boarding is a hassle. overweight hand carried items are still allowed for many Senegalese, particularly with their merchants and also they get priority entry. by the time other passengers arrive in the aircraft it is full. some are rude and selfish.. travelling out of Dakar and returning to Dakar from Lisbon became absolutely treacherous."