Najděte levné lety do Essen

Výhody: "Good seats for my wife and i: window and aisle seat"
Nevýhody: "Only glass of water free...coffee is 3.50"

Výhody: "I love SWISS"
Nevýhody: "The touch screens are outdated and difficult to operate, especially when it comes to games"

Výhody: "Both times I flew with Swiss airlines it’s been great! Food is pletntiful, staff is very kind."

Výhody: "clean, very new plane friendly staff"
Nevýhody: "delay"

Výhody: "Great service."

Výhody: "Checkin was smooth, cabin crew and service was great. Absolutely no complaints."
Nevýhody: "Nothing. All was exceptionally good."

Výhody: "Generally Swiss air was good"
Nevýhody: "I ask a question if we will arriving late, she give me smart Remarks that we will be on time. No we were late 28 minutes my luggage did not arrive, I'm 4 hours from Warsaw, I wait for luggage which was lost and miss my connection do travel forward. I got home at 8 pm. She check my carry on and they lost , I have only bag with lipstick in there"

Výhody: "Great service & lots of room to sleep"

Nevýhody: "Boarding chaotic- no clear lines people pushing ahead which I am not used to- my handluggage was ok’ed at origin in US- was pulled aside in Zurich based on my “ ticket”- it was perfectly well suited and not oversized. In plane half of overhead compartments were filled with coats when told that these should go under seats. No consistency between announcements and behavior of crew."

Výhody: "Great"
Nevýhody: "I didn't get my kosher food that I ordered"

Nevýhody: "Roughest flight ever, many people got sick, too much turbulence to fly"

Výhody: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."

Výhody: "I loved Swiss flights.. its staff and in flight expereince"

Výhody: "Professional service"
Nevýhody: "Lounge in Dublin poor"

Nevýhody: "Seats too small."

Výhody: "Got bumped to business class."
Nevýhody: "What's not to like about that?"

Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."

Výhody: "GREAT SERVICE, GREAT PEOPLE!"

Výhody: "Staff was very courteous; they fed us well"

Výhody: "Boarding without frills. On-time departure. Overall good food. Great cabin crew; they took care of a toddler with a fever and her mother."
Nevýhody: "Nothing"

Výhody: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."

Výhody: "crew was great"
Nevýhody: "my entertainment controller did not work and my daughters head phone plug would only half work."

Výhody: "Clean and efficient plane, crew and procedures."

Výhody: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Nevýhody: "Everything was good."

Výhody: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Nevýhody: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"

Výhody: "Accommodating"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."

Výhody: "fast, all good"
Nevýhody: "-"

Výhody: "Best flight in years. Attentive crew, very good food and wine, on time. Strongly recommended."

Výhody: "The attendants were cordial"

Výhody: "We were very pleased with our flight on Swiss Air."

Nevýhody: "Not enough room for my knees"

Nevýhody: "Narrow feeling seat"

Výhody: "Great food and sevice"
Nevýhody: "Hard to sleep on the plane. Way too expensive to take a guitar as either checked luggage or carry on."

Výhody: "The food and staff were very good."
Nevýhody: "You should board the plane from the back so people aren't climbing over each other. Paying to pick a seat is a huge turnoff. Economy very cramped. Lufthansa was better on that."

Výhody: "Almost everything was good. Crew was friendly and courteous. They treated out kids specially well, with puzzles etc. When the entertainment system stopped responding the crew member stopped by more than once to "send" our choice of movies to our screen. (Since the keypad became non functional.) In-spite of the glitch we would fly Swiss again!"
Nevýhody: "Entertainment system was buggy and stopped working mid flight. Headphones were of extremely poor quality."

Výhody: "Very good. Good entertainment options."

Výhody: "The seats had a large amount of leg room!"
Nevýhody: "We left a little late."

Výhody: "Friendly crew"
Nevýhody: "Very uncomfortable seating"

Výhody: "Everything once we boarded the plane"
Nevýhody: "Luggage could not go directly to final destination when we checked in . When we landed in Zurich we had to get all our luggage. when we tried to check in for early flight the following morning , more than one Swiss air person gave us the wrong information. Swiss Air staff at checking told us we had to store luggage and that we couldn't check in until the next morning . After 45 minutes queuing from one desk to another we finally spoke to a supervisor who told us we had been given the wrong information and checked us in. No one checked and put our flight information in the computer which would have cleared everything up. the supervisor never appologised . We spent over 2 hours in the airport and were unable to tour the city as we had planned due to the delay at the airport."

Výhody: "Good swiss service. Arrived earlier. Priority boarding for me with kid."

Výhody: "No issues. Loved it."

Výhody: "Good entertainment package."
Nevýhody: "Flight was late, causing big problems with connecting flights. Help desk employees did not seem to even care or to help with the situation."

Nevýhody: "Arm rest doesn't go up all the way. Very difficult to get out when seats are reclined in front of you"

Nevýhody: "Different requirements for a carry-on luggages then the connecting flight. I was not allowed to take my carry-on with me where I had my stuff for my connecting 11 hours long flight."

Výhody: "The staff was friendly and kind :)"
Nevýhody: "1. There was a 1.5 hour delay in The Zurrich Tel Aviv leg. 2. It took 3 hours from take off until they turned the lights off. :("

Nevýhody: "small plane for such a long distance flight, felt crowded."

Výhody: "-beautiful -comfortable -caring"

Výhody: "Best level of service I've had in a long time, great meal and wine selection, comfortable lay-flat seats."

Výhody: "Everything went really well, including the check-in. I think that the personnel went further than it was necessary to make everyone feel welcomed. Not to mention, that the snack, which was completely unexpected, was delicious. To top it off they gave everybody chocolate to say thanks for flying with them. :-)"
Nevýhody: "Can't think of anything"

Výhody: "A lot of great movie options. Food was good."
Nevýhody: "There no knee space. There no spaces between the seats. We were packed in like sardines. It was very uncomforable"

Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"

Nevýhody: "Y"

Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."

Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"

Výhody: "Crew was great. Good selection of movies too."
Nevýhody: "The flight itself was fine, but what has been a horrible pain has been trying to get refunded for an accidental double booking."

Výhody: "Nothing"
Nevýhody: "Everything"

Výhody: "Good personal movie choices"
Nevýhody: "Taking a bus to plane"

Výhody: "Flight was very comfortable and food was amazing Thanks to chef and pilot. Everything was good If I get good price again I will definitely fly with Turkish all the time :)"
Nevýhody: "The sounds of air was to much. I could hear the air outside and was bothering me."

Výhody: "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."

Výhody: "Perfect."

Výhody: "All was fine. No complaints."
Nevýhody: "Live TV news"

Nevýhody: "We were traveling with our 1 year old. On any other flight, we've been given seats with extra legroom and a bassinet when available. Turkish airlines put us crammed in a window and middle seat for a 9 hour flight. It was absolutely un-doable. Everyone around us realized this and tried to help as we asked the flight attendant to help us and she said that I should ask other people to move around not her. We had to go around the plane begging people who were sitting with a bassinet and no baby to trade seats with us. It was an absolutely horrible experience. It was the airline's mistake, and we were the ones forced to try to fix it. Yes, we got a bassinet eventually, but not before we saw how mean and selfish other passengers could be pretending not to hear us and ignoring us. And no help from the crew."

Výhody: "Comfort, food, staff, everything"

Nevýhody: "Screen was not working to watch movies and only a sandwich was given as dinner. Also drinks choice was very limited"

Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."

Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."

Nevýhody: "Food: they gave you a menu so you can pick up an option (by half way through lunch service they run out of one of the options) They also didn't provide enough water, it's a transatlantic flight! Few options for beverages. Boarding: messy. You have a seating section for a reason (besides pricing). Also connecting flights from IST to the US are horrible. Four point checks and manual screening."

Výhody: "Friendly and attentive crew and quality of food and beverages served"
Nevýhody: "Edinburgh boarding gate was changed 3 times and the flight was delayed"

Výhody: "The flight crew were exceptionally nice and the food was the best I have had on any airline."
Nevýhody: "The flight was delayed without any explanation and I was worried about making my connection in Istanbul."

Výhody: "Delicious meals, friendly crew, good selection of entertainment."

Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."

Výhody: "surpassed our expectation"

Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."

Nevýhody: "The airline has lost my luggage which has costs several hundred dollars worth of replacements and they have not been in contact."

Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."

Výhody: "The food was great compared to some companies. Lots of great movies to watch, good music options."
Nevýhody: "Omg...the crew...the crew, as was in the past, and with the exception of 1 poor guy who was really trying his best, was RUDE and lacked finess. They would literally kick u in the hallway (while passing this hostess gave me a good knock on my foot and didn't turn around to apologize. ..she kept going). They will serve you food and throw the trays down on your table, talk over you to the other hostess in the other isle while serving you. Speak in the most condescending tone, especially, unfortunately to older folks or foreigners who had a hard time understanding. I mean....total chaos and, for someone who flies often both dom & intl, this has got to be the worst service received, and thought the price point is as juicy as pie, I still expect some level of class and great customer service. It's not worth it."

Výhody: "New plane with great entertainment system."
Nevýhody: "Connection in Istanbul slow. Airport busy and poor ac. Missing luggage experience bad at tlv airport. Took more than 2hrs to leave customs area after filing claim."

Výhody: "The movies and the gift to the kids were good."
Nevýhody: "The attendant should make more rounds in such a long flight."

Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"

Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."

Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"

Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."

Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"

Výhody: "The seat was comfort"

Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."

Nevýhody: "There was a gate change shortly before boarding but it wasn't ever announced on the loudspeaker. I was sitting at the original gate and by sheer lucK happened to get up and walk past the departures info screens only to see that my flight was listed at a totally different gate. I feel I could've easily missed my flight even though I was sitting right there at the gate that had been listed when I first arrived to the airport."

Výhody: "One of the best airlines I've ever flown. Would definitely recommend."

Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"

Výhody: "Food and service in the cabin"
Nevýhody: "Service in IST was very slow. We could not find wheelchairs for two family members even after ordering it months in advance."

Výhody: "We got put up in a hotel near the airport, but after waiting for 4 hours at the gate, then 4 hours to get our bags again and find new flights. The crew were still kind, though clearly stressed."
Nevýhody: "The crew had no idea how to handle all the displaced people on our flights. We were standing in line and double checking that we were being taken care of until 2:30 AM for a flight that was supposed to have left at 6 PM."

Výhody: "Boarding and the flight was fine. The flight attendants were austere, but got the job done. They were definitely not happy to be there. Times must be rough in Instanbul! Food was normal fare, entertainment was lacking coming from usually flying Singapore Airlines, but better than United."
Nevýhody: "They somehow killed my North Face duffel bag. This bag has made it over 250k miles with a smile. Didn't make it one trip on Turkish Airlines without a cut through the top of the bag. HOW?!?! I mean, I have to fly United routinely and they can't even kill it. 4 continents! Very sad."

Nevýhody: "worst service ever on arrival at Istanbul airport. we were lead through stairways from flight rather than terminal. It was same with departing for Mumbai. we carried our handbags and left to go through stairways. I won't recommend anyone for this flight."

Výhody: "USB charger in seat back. Great entertainment and the food was awesome. plenty of booze. I love the turkish delight at take off (such a nice touch) and the 'comfort kit' they pass out with slippers and toothbrush. I love Turkish Air."
Nevýhody: "It was hot....the temp"

Výhody: "Turkish Airlines is amazing and one of my new favorite flights. The Turkish Delight dessert they give is delicious and their customer service is top notch. Will def fly with Turkish airways again."

Výhody: "Flight from New York to Istanbul was okay and the meals were good, but tight seating with very little legroom. I was surprised because they advertise they win gold awards in Europe for service and comfort. When I flew my European leg I understood. The flight from Istanbul to Prague had 4 inches more legroom and the seat seamed wider. They won't win any awards for their Atlantic crossings."

Nevýhody: "My video system did not work"

Výhody: "Nice upgrade on a full flight for me as a United Milion miler! Smaller plane but modern and well equiped. Food and service were great."
Nevýhody: "Boarding situation again.....mayhem at Istanbul airport."

Nevýhody: "My last flight was in 2006 and I said I'll never fly again on Turkish air, but the flight duration made me to try it again, unfortunately still very bad."

Nevýhody: "My tv screen broke on the return flight and they never fixed it"

Výhody: "Loved the flight. Definitely better than Swiss which is what we flew in."

Výhody: "The Cabin Crew was excellent! Very impressed"

Výhody: "Clean, modern place. Professional staff."

Výhody: "The staff was good to me when I became ill on the flight with a migraine."
Nevýhody: "When I paid for my seat in advance it said I had an exit row, but when I got on the flight it was not. The food was also horrible."

Výhody: "Had a row to myself coming and going."

Výhody: "Went smoothly and without delays"

Nevýhody: "Took off late."

Výhody: "Flights to/from Prague are generally late and we missed 2 connections in 1 week"
Nevýhody: "Connection. Ft from Prague was 2 hours late and there was no connection. We missed our dinner with dear friends that we rarely get to see."

Výhody: "Clean plane.."
Nevýhody: "I was very upset that from Kuwait to Frankfurt I paid in sir net but the speed was very bad . It's not fair to pay 15$ for that it's not fair. And I ask my money refund! And again they saying that speed is very good for watching YouTube and video streaming! Why Lie?? IT IS NOT FAIR!"

Výhody: "Timeliness of departure time Ease of navigating airport to find departure gate"
Nevýhody: "Nothing comes to mind Good flight over all"

Nevýhody: "Did not like them charging extra for a seat assignment."

Nevýhody: "Quality"

Výhody: "On time"

Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."

Výhody: "The seats were comfortable, we all had a bottle of water at our seats, we were immediately served drinks and snacks, the meals were really nice (haven't had this in years). Plane crew were friendly and helpful. Kids loved the entertainment selection - it kept them occupied throughout the flight in spite of their young age (3yrs and 5 yrs)."

Výhody: "all on time"
Nevýhody: "seating very cramped"

Výhody: "New plane, nice seats. Typical Lufthansa."
Nevýhody: "Strict weight limitations for carry on luggage. Go British Airways if you have large carryons. Lufthansa is militant about luggage weights."

Výhody: "service on luthansa was delightful"

Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."

Výhody: "Comfy"
Nevýhody: "No in-flight entertainment"

Výhody: "Flight was on time, crew was helpful"
Nevýhody: "Blasting speakers for announcements, should have served a quick drink"

Výhody: "Great food!"
Nevýhody: "No entertainment"

Výhody: "Friendly crew"

Výhody: "Nothing"
Nevýhody: "The birding officer didn't inform me about the visa requirements to cross from Dusslouf to Vinna airport. This caused a big problem for me in the airport, where I: 1- Wasn't allowed to catch my flight ti Vinnea and this was both financial and time lost for me. 2- I was locked in Dussluff airport for more than 14 hours, I was threatened to be sent back to USA or any other country. This caused physiological damage for me, as I been treated like an animal 3- I was asked to pay for my new ticket ( Dussloff - Istanbul-Amman )"

Výhody: "Good flight"

Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"

Výhody: "Flight was uneventful, which is what you want!"
Nevýhody: "Nothing"

Výhody: "Plenty of room"
Nevýhody: "Lack of good movies"

Nevýhody: "They change the gate for transfer last minute"

Výhody: "Smooth flight. Competent, friendly crew."
Nevýhody: "Nothing. Great flight"

Výhody: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Nevýhody: "Nothing"

Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"

Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."

Výhody: "Great crews, great amenities, good food. Best flights I've been on in a long time."
Nevýhody: "Economy seats are tough after 10 hours. But thats what I paid for so no issues."

Výhody: "Awesome service, delicious food, spacious seats in economy, great friendly staff!! Can't wait for my next flight."

Výhody: "Friendly crew"

Nevýhody: "The screen was really close got me dizzy when I had to put my seat back to upright position for meal and drinks"

Výhody: "Big plane and there is a lower level for toilets that makes it easy for passengers to access and not be close to bathrooms"
Nevýhody: "Movies choices were not current. Haven been on Delta and United, the choices on Lufthansa were not that good."

Výhody: "The flight was very good."

Výhody: "In my experience Lufthansa is almost always on time and very professional in how they manage their flights."

Výhody: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Nevýhody: "Nothing"

Nevýhody: "I wanted to check 2 bags, even though you only get one free checked bag for economy international. The desk agent at check-in wouldn't check my second bag and didn't know how much the fee even was for the second bag. She was not exactly pleasant, which might have been because it was 430 in the morning but still. I just ended up carrying on two pretty big bags. The crew ended up gate checking one for me in Frankfurt which was nice. But I would have paid not to carry that dumb thing around with me through the giant Frankfurt airport. Other than the one desk woman in Prague, everything else was good."

Výhody: "Crew service was excellent. I would recommend Lufthansa to everybody."
Nevýhody: "Considering the length of flight we received o.k. refreshment."

Výhody: "food service ,"
Nevýhody: "passengers are the ones looking for overhead space , one of the crew instead of assisting a passenger , told the passenger to go up front of the plane to look for overhead space. boarding on some airlines are called out according to your seat assignment except the first class ."

Výhody: "Everything was acceptable."
Nevýhody: "The snack option could be better since it was around lunch time but oh well nothing to complain in specific."

Nevýhody: "Cabin crew strike...all flights cancelled. Could not get through to Lufthansa by phone and no replay via email for assistance with re-booking. Website would not allow re-booking without $900 in re-booking fees."

Nevýhody: "It was cancelled!"

Výhody: "We made it safe and sound!"
Nevýhody: "An older smaller jet. Kind of rickety... but we made it."

Výhody: "Easy to use Lufthansa,"
Nevýhody: "however since we had a cheap ticket, for some reason they would not let us check in online only at the airport. Online check in should be available for everyone no matter what kind of ticket you have."

Výhody: "Short flight, but crew was awesome and even had a quick meal service!"

Výhody: "Nothing. See below."
Nevýhody: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."

Nevýhody: "Transfer in Frankfurt was impossible on time. Had to rebook later flight"

Nevýhody: "You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular."

Výhody: "The boarding process was short and quick. Entertainment choices were excellent."
Nevýhody: "I was hoping for a more traditional Austrian meal but the food was just fine."

Výhody: "The seats were very nice, and I found it very pleasing that everything was colour coordinated. (the small details in red and the rest in gray). The flight attendants were so happy and upbeat, it lifted your mood as well! I believe that we left a few minutes early, as boarding was completed early. And thefood? Mind-blowing for airplane food. I really enjoyed this flight."
Nevýhody: "There wasn’t much I didn’t like about the flight. Sometimes the announcements were very slightly difficult to hear (accents and whatnot,) but you could still tell what they were saying."

Výhody: "Everything Fromt the crew and service. To checking in and deplaning was awesome"

Výhody: "Crew was nice enough, entertainment was ok. Food was ok. The plane was old and a little dirty."
Nevýhody: "Boarding was incredibly chaotic, seats were old and uncomfortable."

Výhody: "The flight staff was very attentive, professional, and polite. It seemed like they were always bringing the passengers things like snacks and drinks. We never felt like we needed anything. This was my first time flying to Europe and flying with Swiss. I will definitely choose them again!"
Nevýhody: "I really can’t think of anything I didn’t like!"

Nevýhody: "Long delay."

Nevýhody: "There was plenty of space, and so I rven had a chance to catch some sleep on the transatlantic flight. But Uktimately, unless you are travelling in luxury, transatlantic flights are awful."

Nevýhody: "Entertainment options are limited. Austrian flight attendants were quite grumpy on this flight."

Výhody: "The flight in General. Small space with a large audience make things smaller. It's not a flight where one can relax. Grueling."
Nevýhody: "Breakfast was just a sandwich and yogurt. Is this standard Austrian Breakfast?"

Výhody: "Nice flight freindly staff"
Nevýhody: "Not comfertable chairs"

Výhody: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Nevýhody: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."

Výhody: "If you have to fly coach, this was the way to go. The star were lovely, plane clean, food was good. Very nice flight from LAX to Vienna."

Výhody: "Left on time - arrived early"
Nevýhody: "Cake was the same thing they served from Kosice to Vienna . There must be something better than that. It was a tad dry."

Výhody: "I loved the music while boarding the plane. All staff members were very nice."

Výhody: "In general, I like the on board food of Austrian and especially in regard of Do&Co catering from Vienna Airport. Staff was not to trying this time but service was still okay."
Nevýhody: "The Senator Lounge at Vienna Airport is very poor, food selection is very limited and it is obvious that the focus is on cost saving. Another disadvantage is that the lounge only opens at 5.30am in the morning but first flight already leave Vienna around 6am. Mine was at 7.05am which meant that I just arrived when the lounge opened and I had to wait in a long cue. Boarding was due to the limited space in front of the gate a mess, priority boarding was announced but I was not made sure that priority passengers board first. The seats on board are for business to small and there is not even space to hag up the coat."

Nevýhody: "Nothing to dislike"

Výhody: "The venue was overall ok"

Výhody: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"

Nevýhody: "Flight was delayed"

Výhody: "Punctuality and amenities on boatd"

Nevýhody: "I have the 'Economy Class' on the tickets. At check-in at the airport we wrote "economy light" on the boarding pass and want to pay for the first baggage. I check it on the original receipt I received by e-mail, there is ECONOMY CLASS and 1st baggage free of charge, another for a fee. So I do not understand and for two tickets I have paid 2 x 30 €."

Výhody: "Service was great and the flight on time."

Výhody: "Great crew, efficient boarding, on time"
Nevýhody: "No entertainment, plane seemed a bit old as it made weird noises at certain altitudes"

Výhody: "Boarding gate was fast to get into the aircraft, flight was on time. Staff was friendly and helpful."
Nevýhody: "Nothing negative"

Nevýhody: "Give me some knee room. I'm only 5 10 - What happens to the tall people?"

Výhody: "Short flight and the crew was attentive and pleasant."
Nevýhody: "Loading of the bus to the terminal was slow only 1 bus was available."

Výhody: "Staff are pleasant and competent."

Nevýhody: "Predictably, why I was expected to meet the tight schedule between planes squeezed by the 1st flight leaving one hour later than planned, my checked-in baggage apparently wasn't. So for me 35 minutes was more than enough to go through yet another passport checkpoint, security checkpoint, run like a headless chicken then travel by bus to the plane; for AU it wasn't enough to transfer my bag to the connecting flight."

Výhody: "Nice crew, lots of entertainment options (movies especially). Seats recline very far back, nice..."
Nevýhody: "Ground crew was a big bottleneck and Austrian security did not help."

Výhody: "We paid extra for extra leg room. Exit row. Well worth Cabin crew very good and friendly"
Nevýhody: "Connecting flight on United. Horrible experience Chicago to Vegas.seats are small, feeling of claustiphobia, nothing free on entertainment. Only interested in adding to price of ticket. Very warm A/c didn't work well. Totally bad experience on United. Never want to fly on them again"

Výhody: "Short flight"

Výhody: "The flight was on time and the crew were very friendly."

Výhody: "The entire experience was a joy. I was upgraded to business class and the difference was noticeable. I was comfortable and suffered no ill effects after. Much different that my trip home."
Nevýhody: "There was nothing I didn't like"

Nevýhody: "Flight to Vienna cancelled. Driven to Munich instead. 6 hour wait until flight to Nice. Arrived 8 hours later than scheduled."

Výhody: "This is one of the most comfortable flights that I undertook this year - I have done more than 20 flights this year."

Výhody: "The flight crew was very nice and the flight was not over crowded"
Nevýhody: "That I could not access wifi."

Výhody: "Great plane good price for plane ticket."

Výhody: "Short and easy. Good food, fine service and drinks are plenty."
Nevýhody: "Seats not to comfortable. Boarding was a mess because they let families with children together with business class passenger and this creates confusing at the gate. There's no entertainment really...but I guess that's not important for such a short time."

Výhody: "Was upgraded to business.Loved it all!"

Výhody: "Crew friendliness, flight quality"
Nevýhody: "seat discomfort"

Výhody: "Seating spaciousness"
Nevýhody: "Entertainment ( I enter this in this space because you did not offer a "not applicable" category. On short flight there is no entertainment offered)"

Nevýhody: "Our first flight got canceled so we were bumped to a later flight. I spent over 20 hours in airports for this flight!"

Nevýhody: "Flight was canceled!!! No reason given. Quite upset. But we did get quickly rebooked via Frankfurt, Germany back to Chicago with only a two hour delay in arrival. THANKS!"

Výhody: "Loced the food!! Comfortable, lot of space."
Nevýhody: "Only a couple of short movies for the kids! I wished they had more variety and include something for the 5 years olds too."

Výhody: "The crew,food and IFE. Plane was extremely clean. Definitely the best business class to Europe from Canada"
Nevýhody: "Nothing."

Výhody: "The fact that I was flying through Europe and not Middle East or other part of the world"
Nevýhody: "The crew is always rude and arrogant. You ask for more than three drinks they start looking at you like you drained their bar. Comfort level for an 8hr flight feels like you're locked in a child seat. The food is prison quality or public high school cafeteria quality. I'd rather just take a longer flight through Turkey than ever fly with these aristocrats again!"

Výhody: "Food and beverage, in-flight service"
Nevýhody: "Limit on carry on luggage weight is too low and 30% lower than most other airlines. Seats are too narrow for a wide-body aircraft (B-777)."

Výhody: "Entertainment was amazing"
Nevýhody: "Seats a bit hard"

Výhody: "Nice attention and good food. Plane and seats are confortable"

Nevýhody: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Nevýhody: "The plane was very hot"

Výhody: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Výhody: "Being fed was amazing and watching free TV was great!"
Nevýhody: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Výhody: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Nevýhody: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Výhody: "They considered my reguest of vegiterian food."
Nevýhody: "I have no complaints."

Výhody: "Best airline in the business quick efficient and outstanding service What else can you say"

Výhody: "We got to Amsterdam on time"
Nevýhody: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Nevýhody: "Nothing special"

Výhody: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Výhody: "Great food"
Nevýhody: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Výhody: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Nevýhody: "That it didn’t happen."

Výhody: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Nevýhody: "Flight was cancelled."

Výhody: "Fast boarding"
Nevýhody: "The entertainment system wasn’t working for the whole 10 hour flight."

Nevýhody: "We did not get two of baggage at the destination."

Nevýhody: "The streaming service didn’t work"

Výhody: "Cabin crew were very professional."
Nevýhody: "Aircraft returned to gate due to fault and was delayed for 45 min."

Výhody: "Flight crew; legroom even in cheap seats."
Nevýhody: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"

Výhody: "Airlines issue"
Nevýhody: "Profiling certain customers"

Výhody: "Nice seats, comfortable."
Nevýhody: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Výhody: "Easy Boarding"

Výhody: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Nevýhody: "The bags where damaged from the staff"

Výhody: "Easy airport business"

Výhody: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Nevýhody: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."

Nevýhody: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Výhody: "Speed, crew, and reliablity."
Nevýhody: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Výhody: "Same as above"

Nevýhody: "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"

Výhody: "We really liked the KLM people, from the check in crew to the flight attendants."

Nevýhody: "I missed my flight because of MU"

Výhody: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Nevýhody: "Nothing​"

Výhody: "They flew full speed to catch up with the delays."
Nevýhody: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."

Nevýhody: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."

Výhody: "Very friendly and helpful crew."

Výhody: "Staff very nice, plane clean and nice food"

Nevýhody: "KLM sent us to Kiev thru Stambul (Turkey). We have spent 8 hours more on flights."

Výhody: "Lie Flat Seats were awesome. Service was excellent."

Výhody: "It was great that there was a vegetarian food option for everyone; I forgot to call ahead to ensure that I got one"
Nevýhody: "The TV screens on the seat backs were old; gave a fuzzy low-res picture. The audio in the headphones was never correctly left-right balanced. The controls for movie/audio playback were slow to respond and clunky."

Výhody: "Free snack and drinks, friendly crew. Flight was on time and seat next to me remained empty. Felt like business class on LH :-)"

Výhody: "on time, luggage arrived."
Nevýhody: "uncomfortable. No actual food or entertainment."