Najděte levné lety do Isla Mujeres

Výhody: "Boarding was easy. No issues. Friendly staff. We had to fill out customs declaration forms but didn’t have a pen. We asked stewardess for a pen and they didn’t have any left. She said to borrow from a neighbor which I thought was rude. We don’t know our neighbors. If a flight requires filling out a form, they should provide enough pens to do so."
Nevýhody: "Not enough pens"

Výhody: "When I finally got off the plane"
Nevýhody: "Everything. No instructions, no pens or pencils, ignorant staff. Got to Cancun and waited 2 hours with no directions to just go they immagration. The forms were in Spanish and the staff could not translate. I’ll never fly Delta again."

Výhody: "clean plane, crew was very friendly."
Nevýhody: "no dessert in meal"

Výhody: "The crew was fantastic and very carrying when I wasn’t feeling well. They checked on me multiple times! The food was also really good for airline food!"
Nevýhody: "The security process in the Prague airport is so ridiculous. There are security agents who screen you in the baggage drop off line that makes the line take a very long time. Once you finally get your sticker from them it’s a quick trip through customs. Then the pain really begins with a security scan st each individual gate to enter a boarding area for the plane. Then I was pulled for extra security where a male agent touched my but with some sort of swab with no warning. He then claimed to not speak English (with zero accent when I asked him a question). It was a humiliating and very long process all run by delta!"

Výhody: "Flight Attendant Precious was just as her name precious and was very impactful in my amazing journey experience."

Výhody: "Not much"
Nevýhody: "Seats very uncomfortable no room to move"

Nevýhody: "Flight was delayed."

Výhody: "Excellent check in and boarding service"
Nevýhody: "Cleaning of the airplane could be done better"

Výhody: "Fly attenden alwas with a beautiful smile"

Výhody: "Clean and spacious plane, relaxed and organized gate cre"
Nevýhody: "Crew member passing out ear buds ran out and never came back"

Výhody: "Almost everything."

Výhody: "I love the aesthetic of the new planes. Boarding was seamless and the staff was great! More cookies please!"

Výhody: "Free movies on plane, quick boarding! Ok time :)"

Výhody: "Like the fact I could watch 2-3 movies. Love the gluten free options for snacks."
Nevýhody: "All of the couples were not assigned seats together. I've never seen anything so stupid. So before the plane took off, about four of us ladies from all over the back of the plane stood up and each jumbled a bunch of seats like a rubix cube so the men could then get up and go sit with their wives."

Nevýhody: "Gate agent @ LAX calling every single passenger with a lot of noise around couldn't hear. I had to go and check myself a couple of times."

Výhody: "Food was amazing tasted and seasoned well. Not bland, really good salad and chicken."
Nevýhody: "Delay. (liked kayak delay updates tho!) crew not very attending and it looked like they didnt care. In order to keep folks busy because of the delay. They gave out immigration and customs papers out, but refused to give pen. I literally didn't had one and answer from the crew was like that. " Excuse me do you have a pen by any chance?" . "NO! I dont! asked them" pointing out to other crew members, -this is the best part- the female stewardess had clearly visibly a pen in her front shirt pocket! Sitting around and trying to kill time and no pen still. While busy with food and other stuff, i fell asleep. Then after a while when going to the restroom i asked the male steward if he would have a pen please, he pointed out they dont have any pens. ( please note he marked on his check board, who is getting which meal on the first class)"

Nevýhody: "That we did not have a seat assigned"

Výhody: "Everything was great from boarding to landing."

Výhody: "Loved having the Movie and tv options on the flight, really passed the time"
Nevýhody: "Flight was overbooked, seat assignment at gate, was very anxiety provoking. I was concerned would not get on flight."

Výhody: "Friendly service"
Nevýhody: "The booking was done through vayama and the confirmation numbers didn't match with delta's. It was confusing. I had to talk to a delta rep and give her the eticket # and at that point, she gave me a new confirmation #, that I was able to use to check in with on delta"

Výhody: "Flight attendants seemed nice"
Nevýhody: "Too tight in the seats"

Nevýhody: "No offers of sandwiches on a 4 hour flight. Smooth flight - very good crew."

Výhody: "Quick and everyone was friendly"

Výhody: "Boarding was easy"
Nevýhody: "Seats, the whole flight experience"

Výhody: "direct flight from bdl to cun."
Nevýhody: "reclining seats that doesnt give much room to person behind recliner"

Výhody: "That I landed safely"
Nevýhody: "1st class was horrible."

Výhody: "The plane was new and very comfortable. Free entertainment and plug for charging electronics. Love this airline!"

Nevýhody: "Your company has the worst customer service ever! You ruined our family vacation and just have horrible policies I can’t believe it! Will never purchase anything off your website again! You suck!"

Výhody: "nothing"
Nevýhody: "They lost my luggage."

Výhody: "great flight free movie going down"
Nevýhody: "no free movie/tv coming back"

Výhody: "Very satisfied. Great service"

Výhody: "Terrible customer service both on the phone before the flight, but Especially from the gate agent. Wow she was really horrible."
Nevýhody: "The flight attendants on board were good! They helped get everything straight. Easily could have been handled by the incompetent gate agent. Wow."

Výhody: "Outlets to charge your phone and watch movies."
Nevýhody: "It wasnt specified which terminal to go to Aeromexico or delta. Going both ways. I had to pay a 40 dollar taxi to get me to the correct terminal .5 a mile away. And leaving in the early morning it was too dark and they convinced us it was unsafe and a 35 min walk. It’s def would be that long of a walk in Mexico since we had no idea where we were going."

Výhody: "The plane was less than half full so I got my own row and slept most of the flight. Chargers and tv screens for each seat"

Výhody: "Flew in First Class. Felt very pampered"

Nevýhody: "The line for printing the pass was not open. I showed up 2 hrs prior. After dealing with the kiosk for more than 1/2 hour. I missed my flight."

Výhody: "Entertainment and crew were great- comfortable seats, got to watch a couple of movies with headphones provided by Delta; forgot mine so I assumed I would be miserable thru the whole 4 hour flight. so glad I was wrong! Would definitely take another flight with Delta... looking into the frequent flyer program as we speak"

Nevýhody: "My suitcase was ruined."

Výhody: "Se had a Nice menu on board"
Nevýhody: "No food to sell on board"

Výhody: "Entertainment, food having only two seats on our side of aisle."
Nevýhody: "Leg room"

Výhody: "you must be kidding me!!! nothing to say good about this fly !!The sad part I'm American Express Delta SkyMiles credit card holder and they couldn't do anything for meThe only good thing we arrive in Mexico"
Nevýhody: "flying to Mexico with. my two boys !!to begin I have to call Delta to put us seat together because the time of the fight had changed!! before we are siting by de middle of the plain when a booked r three seat together !! but than i got a imail confimatin with separete seattle for the kids!!we end up sitting all the way back on the plan!! we end up sitting all the way back on the plane l!! no TVs no windows in the last sits by the only two bathrooms on the plane with two boys that was not fun at all !!The sad part I'm American Express Delta SkyMiles credit card holder and they couldn't do anything for me when I called them"

Výhody: "We were bumped to 1st class, presumably because of our Delta gold skymiles card. It was great! The duration of the +3 hour flight was heavenly!"

Výhody: "Boarding was a breeze....arrived slightly earlier than expected."
Nevýhody: "Nothing to not like"

Výhody: "Flight on time"
Nevýhody: "Unfriendly sataff. Not informed that we have to me know in with a difrnt confirmation number related to the operating Claire. I had to spent one hour to fit this information to be able to check in.? It was an international flight but it was treated like a domestic flight. We were not even offered the curtesy snake for a domestic flight by unfriendly stewards apparently unhappyted with her job. Apparanty all American carrier staffs has no respect for customers. It is not only s united problem. Curtesy and respects goes both ways. They need to be retrained in public relation."

Výhody: "everything, thank you."

Výhody: "Great food and service. Great entertainment. Really comfortable flight overall."
Nevýhody: "Flight was delayed and it wasn't communicated very well."

Výhody: "Stewards"

Výhody: "The crew wa very nice, food was very good for economy."
Nevýhody: "The screen for the entertainment center wasn't working properly on the right side, but it was no big problem."

Výhody: "in-flight experience was great delta comfort seats crew was wonderful"
Nevýhody: "Boarding staff were flustered because of overbooked flights - I asked them for a seat assignment and they dismissed me saying wait for your name. I asked again several minutes later after I hadnt heard or seen my name on screen, and they rushed me onto the last seat on the plane right before doors closed. I dont think I should have been dismissed so quickly and probably wouldnt have made it on the plane if I wasn't persistent I wish Delta offered better flight snacks in general. Pretzels and peanuts are disappointing. If not, then maybe offer snacks for purchase (on all flights). This was a 2.5 hour flight and they had nothing. I was starving. (Jetblue Southwest Virgin do a better job w food)."

Nevýhody: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Výhody: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Nevýhody: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Nevýhody: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Nevýhody: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Výhody: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Nevýhody: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Výhody: "The service"
Nevýhody: "The seats"

Nevýhody: "Nothing special"

Výhody: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Nevýhody: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Výhody: "Face recognition was amazing"
Nevýhody: "Too hot on plane"

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Výhody: "I slept pretty much the whole time"

Nevýhody: "Flight departed 35 minutes late"

Výhody: "Great on board service from a very professional crew."
Nevýhody: "Can't think of a thing."

Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Výhody: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Nevýhody: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Nevýhody: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Výhody: "Friendly staff"
Nevýhody: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Nevýhody: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Výhody: "Bording was good and general flight ok"
Nevýhody: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Výhody: "Very friendly service!"

Výhody: "Just great crew."
Nevýhody: "Not comfortable at all and will not book KLM again."

Výhody: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."

Výhody: "Cabin crew very pleasant"
Nevýhody: "Lost our bags, little sympathy from staff"

Výhody: "Very little if any."
Nevýhody: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."

Nevýhody: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Výhody: "Everything. Staff incredible."

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Nevýhody: "The bags where damaged from the staff"

Nevýhody: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Výhody: "Easy airport business"

Výhody: "Crew service"
Nevýhody: "Flight delayed."

Výhody: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Nevýhody: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."

Výhody: "The cabin crew were fantastic and funny"
Nevýhody: "Tiny seats"

Výhody: "Atmosphere, crew were very professional and friendly"
Nevýhody: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"

Výhody: "Flight attendants tried their best given what they had to work with."
Nevýhody: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."

Nevýhody: "Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM"

Výhody: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Nevýhody: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"

Výhody: "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
Nevýhody: "Food was not very good Tasteless and rubbery"

Nevýhody: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."

Výhody: "I liked the leg room, I liked the customer service of the crew, smooth flight."
Nevýhody: "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"

Výhody: "early arrival,comfort"
Nevýhody: "late boarding while standing around waiting for pilot to ararive"

Výhody: "The flight attendants were amazing. Great entertainment system."
Nevýhody: "Seats were a bit uncomfortable for long distance flight."

Výhody: "Soecial attention, tgey suggestvyiubhave some water. Ask yiuvif you are doing fine... All very welcoming. These guys got some pride in their job and that's nice. True hospitality in the air... Makes you feel at home... and they know what they are doing... Professionals!"

Výhody: "cheap(?)"
Nevýhody: "everything - absolutely no frills"

Nevýhody: "Only beef in meat options"

Výhody: "I fly AMS to MAN regularly for work. There are a number of providers, but KLM far exceed the experience offered by low cost airlines, often for the same price even at short notice. You get a drink and snack; and at no annoying sales announcements. Miles club membership is free, even if you don't fly regularly well worth it as it halves the cost of cost of checked baggage. Peaceful airline with no hidden costs during booking."

Nevýhody: "I was coming back from Cologne to Rome, 40 mins of delay on first flight Cologne - Amsterdam made us lose the second flight. Actually, they could have waited for us for say 10 mins and we would have made it. But they didn't and we had to stay a night in Amsterdam, arriving in Rome the next morning."

Výhody: "Crew is incredibly kind."

Výhody: "Everything was just perfect. Thank you very much!"

Nevýhody: "Computers were working very slow on check in creating huge lines. We were not offered even a tap water for free on this flight."

Výhody: "Seat was comfortable"
Nevýhody: "Crew. Crew was very rude. I understand their day was difficult due to the delay, but it made it worse for passengers, many of whom missed or were about to miss connections"

Výhody: "Flight was fine, staff friendly and caring"
Nevýhody: "Transfer in Heathrow - they dont return your gate checked stroller at gate, they dont have loaners, lines are long and distances huge and with no stroller this is super tiring They dont even give free water or cold drinks on this flight and we were lare late due to air traffic at Heathrow"

Výhody: "The crew was outstanding."

Výhody: "The boarding and crew were fine."
Nevýhody: "I did not like the lack of complementary coffee or other drink for a two hour flight, especially at that time of the morning. Coffee was available, but only for a price, as were other food items. This was unexpected and certainly not appreciated."

Výhody: "The crew was sick and one lady kept running to the bathroom?!? The plane was old..."

Výhody: "Comfortable seats, good selection of food/drinks from the menu and courteous staff"
Nevýhody: "NA"

Výhody: "The flight was on time"
Nevýhody: "The airline is very mechanical Customer service in non personal and robotic"

Výhody: "All"
Nevýhody: "Nothing wrong"

Výhody: "Entertainment options were good."
Nevýhody: "Lost my bag. No idea where it was for 48 hours. Staff was ok. Ran out of meal options, took 4 asks to get a glass of wine and by the time I got it, I was done eating."

Výhody: "The crew were great."
Nevýhody: "Did not like that you have to pay for water or soft drinks"

Výhody: "There was no event happening. This was good :-)"
Nevýhody: "No sodas, no water, no food on this flight. I'm still pissed off."

Výhody: "The plane was pretty much empty. There were very small number of passengers."

Výhody: "As always, a great flight."
Nevýhody: "Nothing I can think of."

Nevýhody: "Waited forever for the wheelchair come if they came on time I would of made it to my flight because they took over an hour I missed my connection flight to JFK"

Výhody: "Cabin crew from London to Heathrow was pleasant. Movie choice was good."
Nevýhody: "Ordeal at Heathrow of going miles up and down, taking two transports and having to go through full security again for connecting flight. Checked in 24 hours to connecting flight to London or 30 hours prior actual flight from London. Airline indicated that plane had only one middle seat. Tried to get a better seat at airport, but BA ground crew did not even check and said flight was full. Yet my one of my fellow passengers was able to get window seat without extra pay 3 hours after I was denied. Sardine city for 7 hour flight that turned 8 hours."

Výhody: "The plane"
Nevýhody: "Nothing"

Výhody: "Nothing"
Nevýhody: "It was late We were left on tarmac for 1 hour Service bad Oh yes and it was not even a BA airplane.....it was Qatar Airways .... something I would not travel on out of choice. BA stand for Beyond Awful It is now a budget airline that makes Ryanair look great! Not even an in flight magazine it is simply a skeleton of its former self, the Spaniard has destroyed it Would never travel British Airways again"

Nevýhody: "To pay for WATER!!!!!"

Výhody: "The captain kept us aware of the delay and the reasons for the delay."
Nevýhody: "No free food or drink other than water."

Nevýhody: "The union bull"

Nevýhody: "Very uncomfortable seat for a business class"

Nevýhody: "No snacks for 8 hours. Crew inattentive."

Výhody: "boarding and timing"
Nevýhody: "fly attendants were kind of rude.. One completely ignore me while taking the order of the passengers sitting just next to me. The other one couldn't even say thank you when I did her job by bringing my garbage to her station. It was my first BA flight and I was not expecting those unfriendly attitude from british people."

Nevýhody: "A lot of stress: our 1st leg IAD to Dublin was cancelled, than we got 2 set of tickets rebooked. On the way back there was a stress since we had a "problem with the ticket" Apparently the Aer Lingus made all those mistakes."

Výhody: "The crew was caring and we were kept comfortable with blankets, pillows and headphones. The food was good, too, especially the cheesecake!"
Nevýhody: "There was nothing I did not like."

Nevýhody: "We flew with BA from Prague via Heathrow to San Diego on May 30 just day after they started operating normally after computer glitch. From Prague we were on time, When boarding in London started we were told to sit down again claiming Boeing 777 had equipment problem and they were waiting for parts to fix it. Our departure was delayed by 1 hour. Seats in economy class are really cramped so when seats are declined person behind can not eat without banging head into the back rest. Difficult to get in and out of seat as well. Arm rests do not come all the way up so one has to squat to avoid being hit by arm rest. Not very pleasant on 11 hour long flight. Joe"

Nevýhody: "I was annoyed that they charged for soft drinks and water on this flight. There was no entertainment. Just a seat on a plane."

Nevýhody: "The check in process from Prague to London to Dallas was inefficient. Too few agents, minimal direction from the representative guiding the line. Also, there were no food/beverage option unless you paid for them! No coffee etc on a 650a flight unless it was purchased. Ridiculous"

Nevýhody: "Prague to London flight First I was surprised and disappointed to find out there were so many extra fees. They get you to buy the ticket with a cheaper price and then hit you with all the extra fees e.g. choosing a seat, luggage, food, drinks, you will pay for everything except the flight. The second thing is that when I did go to the BA website on 5 different occasions to pay for my luggage and in order to get a cheaper rate for doing it online before check-in, it gave me a message that the site to do it was not working and that I needed to pay for it at the airport check-in. When I went to check-in at the airport the ticket agent seemed annoyed that I had luggage to check in when I hadn't registered it online. When I told her that the site was down and I wasn't able to do it before hand, she showed no sympathy or understanding. Instead she proceeded to charge me for checking my luggage. It was an outrageous amount of over $80 USD. I have never in all my travels around the world been charged for my luggage. I only travel with one carry on and one medium size check luggage because of my extensive travel. I know charging for luggage may be something more airlines will start doing but I did not think that BA would be one of them. I also would have appreciated some compensation for theirsite being down and not being able to get a discount on the fee because I couldn’t check it online. I am extremely disappointed with my BA experience and will never fly with them again. That is unfortunate for them since I am in the process of traveling around the world for the next few years while writing a travel blog and book. I will definitely publish my review and experience in detail, which I am sure will influence my readers and followers."

Nevýhody: "flight delayed over 1.25 hours because we missed our runway time due to being "unable to get a head count" of the people that are on board. This should be embarrassing for BA. And i don't understand how after all the security, boarding pass and passport checks that you do not have an accurate head count of your passangers. Thus I missed my connecting flight and had to wait over 4 hours for another and got a measly 10 Euros as compensation. Also, they don't even give water for free, and a 200ml juice costs 1.5 Euros which a) its bad juice and b) overpriced. All food you now pay extra for, and they didnt even make it in time to the last few rows so even if Id want to purchase something, I couldn't."

Výhody: "I was traveling alone with my baby. Everyone was very helpful"

Výhody: "Stewards were very friendly"
Nevýhody: "Need more opportunities for drinks, water. Did not board the back of the plane first."

Výhody: "Got there in one piece."
Nevýhody: "Nothing."

Výhody: "Great experience"

Výhody: "Don't usually have a chance to fly BA in the USA. The flight crew were professional, courteous, and very friendly. They ALL looked so polished and well groomed. Some USA carriers should take a look. It makes a difference. Even their donning hats and putting on suit jackets on landing made an impression on me. Thanks British Airways."
Nevýhody: "Nothing Wonderful flight"

Nevýhody: "Took 1 1/2 hour to check in at counter. Agent spoke minimal english and directed Czech in one line and all others in another line. even when that line was only 2 or 3 persons and someone walked up only waited 5 minutes our line hardly moved. The agent did not care or understood that a lot of people may miss the flight. We arrived 2.5 hours early and barely made the flight."

Výhody: "The flight was quick but comfortable. The breakfast of a croissant with ham was actually quite good. The crew was nice and attentive."
Nevýhody: "No complaints."

Výhody: "Nice new airplane with good seat design and quiet and confortable in flight. AA crew was nice and entertainment was OK."
Nevýhody: "Chaotic and ilogical boarding"

Výhody: "The service was excellent!"

Nevýhody: "My flight from Prague to Londonwas delayed and I have to run like hell from one terminal to another."

Výhody: "The flight itself was okay."
Nevýhody: "The workers at Heathrow Airport said I did not need to check in for my flight. The last time I flew into Heathrow, there was a screw-up with my boarding pass that wasn't my fault, and I lost my flight because of it. I asked them to check me in again, just to be on the safe side. The ladies who work in check-in at Heathrow were very snippy with me and wouldn't sympathize with where I was coming from."

Výhody: "On time, pleasant, calm."

Výhody: "Excellent staff and service on the flight"
Nevýhody: "No leg room in business class cabin. Struggling to be comfortable"

Výhody: "I was very comfortable. Slept the whole time."

Výhody: "Comfortable."
Nevýhody: "too much sweets and carbs for lunch"

Výhody: "The food saved the flight"
Nevýhody: "Old airplanes, old seats, old entertainment system... They haven't change in decades!"

Výhody: "I was really pleased by the safety procedures of BA"
Nevýhody: "The crew was not so friendly and polite."

Nevýhody: "The plane was very hot when boarding and then very cold while flying. It was uncomfortable."

Výhody: "Flight was comfortable and crew was very helpful!"
Nevýhody: "Be on time!"

Nevýhody: "Flight delayed 1h30, no food or beverage served!"

Nevýhody: "1 hour delay boarding then another hour waiting for a Pilot!?"

Výhody: "On time"
Nevýhody: "Boarding system, come located entertainment o/b, non existan food/snacks"

Výhody: "Food wasn’t awful."
Nevýhody: "Late. Very. Delayed at departure, then parked on the tarmac for most of an hour, perhaps more, to get to a gate. several of the cabin attendants were very unhappy people, grumpy, snappish and harsh. Old plane, no frills. (Center screens for entertainment, no usb charging in main cabin) come-one—use this poor old guy for short haul stuff."

Výhody: "Plane is clean. Well kept"
Nevýhody: "Wifi. It terrible"

Výhody: "Timeliness and friendly staff. Arrived before scheduled time..."

Nevýhody: "After getting us lined up for boarding we were told to wait due to maintenance."

Nevýhody: "No individual TVs. I won’t fly without making sure my individual seat has its own!!!"

Výhody: "One flight attendant was very nice and petsonable."
Nevýhody: "Already checked in and then flight canceled 10 hours before departure. Paid for preferred seating but rebooked on smaller aircraft full and had to sit in last row. Not happy and arrived 2 hours latet than original flight. Tried to explain this at gate to American employee but she told me to sit down until name was called. Probably could have had better seats earlier if she could have listened to my issue but she wouldn't listen to me. Didn't even have the chance to tell her what had happened."

Výhody: "staff was nice, but check-in is clumsy and inefficient"
Nevýhody: "plane from Prague to Philly is ancient, still has the drop-down screens from 1981 and the radio station dial for listening in, but that didn't even matter as the video system was down for half the flight. No electrical charging capability unless you carry a car adapter with you. Overhead space was tiny. At least they had headrests, which is weird since the seats are obviously 30+ years old. Business class and first have been upgraded with new features."

Nevýhody: "Old overhead monitors for movies. Audio did not work at my seat."

Výhody: "The crew members were friendly."
Nevýhody: "Everything. The outdated planes need to be renovated with seatback screens. The entertainment featured on the aisle screens were unappealing. The economy seats are smaller than on other planes we've flown in; my husband could not fit his legs in his own leg area and was miserable the entire flight. And lastly, the plane was freezing, even after turning off the air overhead. Everyone around me was huddled under their skinny blankets shivering."

Výhody: "There was ample food."
Nevýhody: "No individual tvs or phone chargers or in flight wifi available. Flight was delayed. Luggage was emptied onto a different carousel instead of the one that was posted. There was no announcement made of the carousel change."

Výhody: "Very little"
Nevýhody: "Gotta fly from HOU to DFW to get anywhere ... Delays, running from gate to gate .. meanwhile AA staff and gate agents are always scowling and never helpful. In general, flying is expensive and sucks."

Výhody: "Arrived early in CUN!"
Nevýhody: "Food selection"

Výhody: "Quick and efficient boarding, on time, when I asked at the gate for a window seat, I was accommodated. The food was very tasty and the flight attendants pleasant. Overall happy with this flight!"
Nevýhody: "It is impossible to sit comfortably due to the headrest that pushed my head forward regardless how I positioned it and removing it was impossible. There were no individual screens with in-flight entertainment and although I usually read or sleep, I can see how it would bother someone."

Výhody: "quick flight"
Nevýhody: "seats are very cramped"

Výhody: "On time"
Nevýhody: "Nisy airplane and hard seats."

Výhody: "Fast and friendly"

Nevýhody: "My bags were sent on an earlier flight so they were sitting on a different terminal and I was on a different one. At 9:30 pm in -12 degree Celsius I was waiting for a shuttle to take me to that terminal which was very unnecessary because it’s their responsibility to give me my bag at the right terminal."

Nevýhody: "Very narrow seats"

Výhody: "Nothing"
Nevýhody: "Lost luggage for more than 18 hours. Poor costumer service by baggage assistance: Too many issues to even mention it. Arrived in Cancun w/o luggages and connection to Cuba with another airline and no luggages for 2 weeks."

Nevýhody: "6hours delay and no reimbursement. It sucked! Thank you."

Nevýhody: "Flight got canceled for over a week."

Nevýhody: "I didn't have enough time and had to rush to get to me connecting flight. It scared me that I might not make it to the terminal and gate in time. thanks!!"

Výhody: "The crew were friendly and helpful."
Nevýhody: "The plane was incredibly old and outdated. There were no plugs for power/charging, there were a few tiny screens scattered around for one movie as entertainment. It was so uncomfortable to not have individual screens for entertainment. The food was awful. I would not want to take this flight again."

Výhody: "I loved everything about this airline!"
Nevýhody: "Sorry, I have no complaints!"

Výhody: "Boarding was prompt, flight attendants polite and accommodating."
Nevýhody: "If I am in business class and platinum status, why can't I use the lounge - which is only available to Platinum status going to LA or SF, Latin America but not to Cancun. American Airlines needs to change this policy."

Výhody: "The crew and flight was great."

Výhody: "Everyone was very helpful."

Výhody: "Pretty much on time departure and arrival. Comfortable, larger aircraft than usual."
Nevýhody: "n/s as only a 40 minute flight"

Výhody: "Our 'lullaby flight' was not completely full, so that made things nice, but what really made our day after being tired from traveling and finally getting on this flight was the steward. I don't know his name, but he's most likely one of American Airline's most senior stewards. His grey hair did not stop him from being one of the most positive and funny people to lighten up a flight. Thank you!"

Výhody: "it was on time and the flight was without incident"
Nevýhody: "the food was terrible, even by airplane standards no personal entertainment system"

Nevýhody: "I am million miler in Korean air. It's a seven star airlines"

Výhody: "Del"
Nevýhody: "Delayed an hour. Don't think I've had a single American flight on time. No food or movies on international flight. No blankets or pillows."

Výhody: "Quickly boarding, crew was extremely polite"
Nevýhody: "No kosher food on board"

Výhody: "Top notch airline - staff is personable & comfortable seating"

Nevýhody: "No entertainment. There wasn't even a drop down screen for a movie."

Výhody: "Nothing!"
Nevýhody: "No food was served just a drink in a 4 hr night flight. (But AA never serves food so it was kind of expected) Also there was not enough space for the feet, it was small and felt claustrophobic, plus no entertainment."

Výhody: "seat comfortable enough"
Nevýhody: "unbelievably tightly spaced seats. Incredibly uncomfortable to have knees pushed into seat ahead - - so tight almost impossible to get feet under seat."

Nevýhody: "The flight was actually on their smaller airline I think Mesa. The plane was really small with no amenities."

Nevýhody: "The crew at the boarding were extremely unpleasant. The all process of the boarding was ridiculous. The crew was disorganized and it felt like they didn't know what to do with the passengers that came from a layover. The all experience was truly insulting, the crew laughed at as for misunderstanding what she said. I sincerely hope no one would go to the same experience we did."

Výhody: "Getting off the plane."
Nevýhody: "The flight did not have enough immigration forms for all the guests. The wifi did not work. The seats were uncomfortable and small. The plane emitted a deafening high-pitched whistle for about 10 minutes at a certain altitude. The plane wreaked of nauseating jet fuel as we waiting on the Tarmac. The flight crew at the gate was rude and inattentive."

Výhody: "Got to board early since I paid for priority"
Nevýhody: "First the flight was delayed due to weather and than waiting in the crew. So instead of reaching my destination at midnight it was a lot later. Then they kept the lights on the side on so no one could sleep even though this was a night flight. Upon asking for hot chocolate, I was told they want serving anything hot beverages at all not even coffee. Disappointing flight"

Výhody: "Although the flight was delayed, the crew kept a positive attitude and got us into another plane pretty promptly. They let us check in one of our bags for free to make up for the delay."
Nevýhody: "The flight was delayed."

Výhody: "Uneventful flight"
Nevýhody: "It was the same crew from my previous flight from San Juan to Miami. They were not nice before and they were not nice on the second flight. It was a long day for us too."

Nevýhody: "I have to run to the gate with"

Výhody: "Service good"
Nevýhody: "Late departure full plane"

Nevýhody: "Does Condor only own 1 plane? They couldn't help with finding another flight and are waiting for a part to come on Icelandic air to fix the problem. So far, delayed 2 days."

Výhody: "The price was reasonable and the schedule was great - leaving late evening and arriving in the morning was perfect. Non-stop from BWI was also a big plus. Checkin online was easy and there were no hitches with luggage. We had an on time takeoff and arrival and our luggage arrived with us."
Nevýhody: "The food was bland and there weren't any options, getting refills on beverages was impossible. The seats were cramped and absolutely EVERYTHING that might improve comfort was extra. Fortunately, I always travel with a variety of earphones, to we didn't have to pay for theirs. Paying for the pitiful selection of entertainment options would have added insult to injury."

Výhody: "Onboarding/offboarding were painless, and flight attendants were generally nice."
Nevýhody: "I'm 6'6" and barely fit in the seats. I've learned to live with that, but it was frustrating that only 2 of the 7 front-row seats with extra legroom in the section were occupied before the flight, and a flight attendant chose a much shorter and not elderly passenger to fill a third seat in that row, leaving no alternative seating options for me and my wife to request. Most other airlines notice my size/discomfort right away and offer to work with me, especially on transatlantic flights. Food and entertainment had limited options and were nothing to get excited about, but you get what you pay for."

Nevýhody: "The distance between seats is so ridiculously small that I wonder how Condor can get away with that without getting sued. otherwise okay, but I won't recommend Condor to anybody unless they are extremely short."

Výhody: "friendly staff, good food and clean cabin."
Nevýhody: "I’m 5’10 and it was tight on a long flight"

Nevýhody: "There were only two movies for free. You have to pay for all others."

Výhody: "The flight crew was great, and the aircraft was very nice and clean."
Nevýhody: "I showed up to the airport 2+ hours early, I tried to check in online, was given a error the said my reservation didn’t exist. When I arrived at the airport I went to the check in counter, when I told them I was checking for a flight to Seattle, i was told that I couldn’t check in because there was a issue with my flight. I was directed to a corner of the terminal. This corner had no chairs or seats for us, we sat there for 2+ hours all the way up to the time our flight was intended to depart. All the while we tried to get information or what was the issue, but we were just stonewalled. Finally past our boarding time were were told the flight was being canceled, and to standby for more information. Another half an hour went by before they told us they were getting us a hotel, and buses to the hotel. So then we waited another 15 minutes or so when they asked us if we had checked in because we needed a ticked to get a room at the hotel. Again we waited in line for 20+ minutes to check in. I had 2 bags to check, one I need at the hotel, the other I did not. They let me check the one bag I could, told me to check the other at the business class check in in the morning to avoid the line, sounds good, or so I thought. So condor gathers us all up, an entire 767 worth of people, and begins hearding us to the buses, they don’t tell us where we’re going, just to follow the one employee, to the 5 or so buses. A large group of us got split off at a set stairs, helping older folks and family with strollers get down the stairs. Now I spent 30 minutes wandering around Frankfurt am main looking for buses. Well they don’t park them out front, they park them out in the middle of nowhere. Finally get to get hotel, it’s a nice hotel. The next morning the lady at the business class desk was extremely rude."

Nevýhody: "Frankfurt was a mess. The gate wasn't announced till shortly before boarding. The gate had it's own security line which was inefficient. Plane ended up leaving an hour late because >100 people were still stuck in security. No vegetarian options for food."

Výhody: "Decent food and had USB plugs to keep phone charged"
Nevýhody: "Unpleasant staff"

Výhody: "food dinner good staff was wonderful"
Nevýhody: "the seats in economy are like a straight jacket ..i cant even bend over to pick something up if i drop it... i will not book with Condor again if i dont have to."

Výhody: "Crew attentive"
Nevýhody: "Food, seats, crew reating station, toiletts"

Výhody: "Flight attendants made the trip as comfortable as possible."
Nevýhody: "Stood in line for two hours before even getting to the concourse. Then sat on the plane another 1.5 hours while luggage was removed for passengers who did not clear security. Leg room was terrible and I am not particularly tall. When passenger in front of me reclined her seat it knocked my Kindle out of my hand and about took out a knee."

Výhody: "Cleanliness of the plane, fairly quiet ride."
Nevýhody: "The first meal was a bit bland but that could have been due to my exhaustion (overnight flight). The entertainment system only offers a very limited choice if you're not willing to pay for premium access."

Výhody: "Premium economy is far better than economy - economy has far less leg room, and as I'm 5'11" that made a big difference. It also provides you with more movie options (15 v. 2). All in all it was a good flight."
Nevýhody: "The food, even the upgraded version in premium economy, is not good. Also, for boarding, everyone really boarded at once and you had to go through additional security to get to the gate so you were basically stuck in a waiting room until your flight left with only vending machines (but there were bathrooms so that was good!)."

Výhody: "Same as above."

Výhody: "Staff was great comfort level good"
Nevýhody: "Food was ok. Entertainment old and limited"

Výhody: "Flight was on time. Plane was clean. Staff friendly and attentive. Seats recline."
Nevýhody: "Economy seats lack adjustable headrests found in economy class seats of other airlines. The kind that support your head side-to-side. Without headrest, it was difficult to sleep on the 10 hour flight. The seat has less legroom than other airlines, I have a 32" inseam and my knees touched the seat in front of me."

Výhody: "Bypassing Athens was great but the very very early, extremely early departure was not good."
Nevýhody: "Low cost and not going through Athens. Also we flew condor from Seattle. We should have been able to check our bags all the way through to Samos"

Nevýhody: "The free movies/tv were not even worth watching. For a nine hour flight I'd expect a bit more of a selection"

Výhody: "Nice they give you two meals. They aren't the best bit they are well rounded. Polite staff stsfd"
Nevýhody: "Movie selection is small. Delta's has a huge one this is like 30 movies. They are 8 euro each outside of the 2 they give you to choose from. Wish you had more options especially on a 11 he flight"

Výhody: "I've most liked the crew. Ther vevry, very kind."
Nevýhody: "It was quite cold on the plane. Also uncomfortable as I am quite tall."

Výhody: "Crew was friendly."
Nevýhody: "Seats were so crowded. I am only 5 9 1/2 feet tall, but my knees touched the seat in front of me! Also - why not provide more movies? Other international flights always provide more entertainment. Plus, one shouldn't have to pay to choose vegetarian food."

Nevýhody: "The plane was older, seats less comfortable, and there was extremely limited entertainment for a 11 hr flight (only 2 free movies, the rest you must pay 8 Euro for access). The food was poor, no protein for the main meal and the second meal was served cold. I will never fly with Condor again, and will not recommend them to friends and family."

Nevýhody: "My "lacto free" meals included cheese and custard. Not very dairy free."

Výhody: "Snacks were tight, and appreciated the free Bailey's. But I would need way more Bailey's to fall asleep comfortably in that plane."
Nevýhody: "Leg room. On a nine hour flight. Overnight. I maybe slept for an hour."

Výhody: "The food was super! Seats were very comfortable with ample leg room, and I could hardly keep my eyes open throughout the flight. The crew was also attentive."
Nevýhody: "Just that the only entertainment was a limited number of music radio channels with country and old school music. I mean no TV for premium economy?! Lufthansa's basic economy has got a TV and WiFi for long distance travels!"

Výhody: "the crew was great,, did all they could do to make a long flight enjoyable"
Nevýhody: "the gate for condor was in an isolated area of the airport, no restaurants, no shopping, inadequate restrooms and them stuck in a room with 2 vending machines for hours when flight was delayed"

Nevýhody: "Almost 3 hour delay with no explanation"

Výhody: "The staff was accommodating when things went wrong"
Nevýhody: "The seats are very small especially when people recline. The need to request special meals for allergies ahead of time was not clear and there are very few snacks of any substance to purchase. The check in process and security process at Frankfurt are one of the least efficient I've ever seen."

Výhody: "Great food."
Nevýhody: "Only 2 choices of free movies and tv shows. No games."

Výhody: "On time arrival Free checked bag Luggage arrived fine Free meals were a surprise"
Nevýhody: "Seats too narrow and too close to row in front for a 10 hour flight. Should make it clearer on website that meals are included. Everything I saw suggested they cost €15 and had to be preordered or pay even more."

Výhody: "The crew was very nice , they were reign to do lots of things especially with the children to keep them happy"
Nevýhody: "Uncomfortable seats , We were traveling in business and the sear don't go all the way down so to slip alll the time , no kids food options ,my wife was eating ravioles and there was a piece of porcelain that was in the food She almost swallowed"

Výhody: "Got seats I paid $60.00 extra for each seat each way. not any better than luck of the draw."
Nevýhody: "Food was poor, service ended at business section except for necessary stops. Announcements weren't audible."

Výhody: "Very roomy"
Nevýhody: "No wifi. Seats were very uncomfortable."

Výhody: "Like that flight wasnt full. Had row to myself."
Nevýhody: "Curfew in Frankfurt. Forced to spend the night as there are no flights going out in the airport after 11pm. Citizens of Frankfurt do not like airport noise. So just be aware of this when booking. Gate information isnt available or visible until 30 minutes before boarding. So if you're an early bird you are left wondering where to go or if you're in the right place. Boarding process is terrible. No announcement as to what section is boarding except for premium/first class. Free for all after that and rude gate staff. Like just open your mouth and tell us who is suppose to board so they'll be no confusion. If you are brown/black, please note security/police in Germany will do a "random" security check on you again at the gate. Just comply :-( As others mentioned the food is quite unsavory. Eat before you get on and bring plenty of snacks."

Výhody: "The boarding process was unusual in that back rows boarded first, so we got to get on early"
Nevýhody: "Staff very unhelpful in seating my husband and me together. Only 2 free movies and charged for incremental entertainment. Also sat in back row and heard every toilet flush = no sleep. And attendants not friendly - nail polish spilled in my bag and I got yelled at for painting my nails vs offering some paper towel to help clean it up"

Výhody: "I like the entertainment system, they have two free movies on economy class . For 8 euros you can access the entire repertoire. The food was ok, nothing spectacular."
Nevýhody: "The seats in economy don't have a lot of space, this can make long haul flights very uncomfortable. The boarding from Frankfurt to San Juan had no order whatsoever."

Výhody: "Service"

Výhody: "nothing"
Nevýhody: "flight from Africa to Moscow was delayed 14 hours . They did not email or all to give notification of this . I spent 1.5 hours in a taxi and $50 going to the airport only to find it was cancelled adn then go back paying another $50. Turned out the pilot was sick, and they didnt have a single pilot as backup . I also paid $95 for my extra bag and they did not check it all the way through moscow, so when i arrived in frankfurt where my connection was, I had to pay another $75 to Aeroflot because of this error. On top of it all they lost my baggage. I didnt get it for another entire day. Never flying them again."

Výhody: "flight left gate on time"
Nevýhody: "we left gate on time & then pilot announced(all announcements were in german & then you would get a very short one in english) we had hydraulic problems-waited for parts/repair time/testing - 3 hours later they decided to cancel flight-between german/buses/hotel there was a lot of confusion very dis-organized, much confusion at gates the next morning - got to airport early but gates not open until 1 hour before flight-ended up leaving 18 hours late - finally got to austin & baggage was another 1/2 hour although airport not crowded-not sure if condor does not maintain planes properly but we heard many problems from other condor flyers"

Výhody: "Food was pretty good."
Nevýhody: "The seat didn't recline making it more uncomfortable than it should have been."

Nevýhody: "We had to pay for premium movies and channels"

Výhody: "Nothing"
Nevýhody: "Uncomfortable seats. Terrible food. No in flight entertainment."

Výhody: "They put us in a decent hotel, Sheraton. We got put on Lufthansa, which is a far superior airline. The crew was awesome : )"
Nevýhody: "Condor overbooked the flight by over 30 ppl. Told us we would be reimbursed and on a flight at 1500 the next day. The flight ended up being @ 1800 from a different airport - no refund, no vouchers or apology. It was impossible to get any information from Condor about updated flight itineraries. They told us to go back to booking agent but they were clearly the ones in control of any changes/ updates. I have lost close to 1000 dollars b/c of cancellation fees/ penalties for cars and hotels, food, pet sitter etc. - plus, two days of travel experience that can't be refunded."

Nevýhody: "The airline somehow lost my reservation and I had to spend one hour at check-in in Venice and one hour and fifteen minutes at check-in in Frankfurt for them to sort it out. The plane was very old and did not have individual entertainment. That is fine, but no one was told in advance that this was the case. The food was dismal- one choice of pasta, bread + cheese, and potatoes. Only carbs. Very cheap and not worth the 900 dollars I paid. Will never fly with them again."

Výhody: "The flight attendants were good. Due to the delay we were given free entertainment which was a nice way to recognize the wait we all had to make."
Nevýhody: "Since these are long flights across the globe, a better seat cushion would be helpful with stiff legs and bottom. Since I did not know to call for a special meal, I was not able to eat 90% of the food due to wheat. Fruit or salad as a side might be helpful."

Výhody: "Good food, comfortable seats and nice staff. Overall everything was great."
Nevýhody: "The lack of communication about baggage storage for exit row seating. SLOW check in process, but that may have been more a function of the airport."

Výhody: "It was inexpensive."
Nevýhody: "Food wasn't good, even for airline standards, and you didn't get any options. Had to pay extra for alcohol. There were only four free shows and movies to watch, you have to pay for more choices."

Výhody: "Crew was friendly"
Nevýhody: "Don't expect anything for free on this flight. (Very cheap manufactured) headphones are sold for 3 dollars a piece. A mediocre movie collections costs another 7 dollars to just watch it. Meals were very basic and much tinier compared to other airlines flying the same route. Of course any kind of alcohol costs at least 5 dollars extra a glass. We had to wait an hour in the plane on the runway due to the planes earlier delay"

Výhody: "Good crew members with big smiles on their faces."
Nevýhody: "Boarding was just horrible. No order or control over the boarding process; total chaos"