More healthy food options.
Singapore airlines has resumed after Covid selling premium services but not opened lounges to cater for the demand you cannot get a seat in their lounges and social distancing is non existent. I wouldn't pay for services you don't get so be aware.
There was difficulty with my connecting flight due to inconsistent COVID regulations. I was almost not allowed on, despite fulfilling all my requirements for my destination country. I was over-billed by Alaska Airlines for my luggage as well.
Výhody: "Singapore Airlines has everything worked out for you before you land. That's a great help. The stewardesses were just phenomenal and endlessly polite. I will definitely use them again."
Nevýhody: "As much as I normally nitpick something, I literally have no criticism at all of Singapore Airlines. Everything they did was a step above everyone else."
Výhody: "Crews were great. Seats space could be better ... overall caring & attentiveness of crew members make a lot of difference."
Nevýhody: "Food! 40 years ago Singapore Airlines was second to none in my book! Now I feel like I was away somewhere and Singapore Airlines has changed dramatically....Must be a lot of moving pieces have changed that I was wondering again during my journey whether I was really flying Singapore Airlines..."
Výhody: "Crew were very gracious and kind."
Nevýhody: "Food not as good as before"
Nevýhody: "The aircraft was very cold and chilly."
Výhody: "checking in at Changi Airport is always a pleasure, helpful friendly staff"
Nevýhody: "the food is disgusting"
Výhody: "Very comfortable; excellent service"
Výhody: "Everything is perfect, the crew services are very warm and professional, I strongly believe that Singapore airlines is the best in world as I tried many airlines but I don’t see like their them, I will strongly recommend and I will be their customer for any flight to Far East inshaallah."
Nevýhody: "I recommend if they can provide paid massage service ( not complementary)at the suits class for long trip because there’s enough space to do it , I’m very glad to congratulate them for the level of service they reached ."
Výhody: "Friendly service and not a super crowded plane."
Nevýhody: "In-seat entertainment was not working for me, and boarding process could be drastically improved."
Výhody: "Helpful with our 2 year old"
Nevýhody: "Baby change area is very small"
Výhody: "All crew members are very friendly and helpful, good service."
Nevýhody: "All over flight i feel good time, i don't feel boring all friendly staff, good service choice of food i like."
Nevýhody: "Delay could be complimented by faster speed"
Výhody: "Excellent service"
Nevýhody: "More tasty snacks throughout the flight"
Nevýhody: "2.5 hour delay"
Výhody: "Crew was very helpful and courteous Entertainment system was pretty good Food was good. They could have given water bottles instead of asking for water."
Nevýhody: "Seat comfort in Economy was just ok. Since this was a long haul flight, seats could have been better."
Výhody: "Boarding. Timely departure"
Nevýhody: "Entertainment selection."
Výhody: "Five Star Singapore Service on board the aircraft."
Výhody: "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
Nevýhody: "Economy is still tightly packed with limited leg room considering the distance traveled."
Nevýhody: "Cabin temperature too cool"
Výhody: "The economy section of the upper deck of the A380 is great!"
Nevýhody: "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."
Výhody: "Finally, I could go to my final destination as planned by transmitted to Korean Air flights."
Nevýhody: "My first flight of JetBlue from Olandor to New York was delayed that leading to my connecting flights to my destination were missed. Now, my suitcases have been missed, too."
Výhody: "Excellent attention to service and comfort."
Výhody: "The ability to pre-order food helped bud to intolerance of good types. Crew were helpful in getting us off the place first because they knew were were short on time for our connection."
Nevýhody: "Delayed flight meant a stressful flight wondering if we would make our connection. Also the quality of the pilot on the intercom was poor - mumbled and unclear information."
Nevýhody: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."
Výhody: "The serivce was amazing. Also it was clean and the food was great."
Výhody: "Easy online me check-in with proper notification & reminder. Attentive crews and good on board entertainmrnt. However, food wise just a good thumb up and not excellent coz we looking forward to see more variety of foods available on board"
Výhody: "More movies and TV than you can watch, incredible cabin team, low cost, I mean, what's not to like. American, are you listening?!?"
Nevýhody: "I have to drive from DFW to IAH, I wish Singapore would take over from American and British Air at DFW, honestly Singapore is cheaper, better service, nicer ground and in flight teams. It's worth the extra drive to travel with people that actually care"
Výhody: "Ontime, airline stewards were excellent and tv entertainment very good"
Výhody: "The A380 is an amazing plane. The flight was smooth and the engine sounds were fairly low."
Nevýhody: "Waiting on line to check in was more than a half hour although there were probably only 10 people ahead of me. Got a hard time on the weight of my carry-on being more than 7kg although I had to point out that my ticket allowed me two bags that were 23kg each - I had nothing to check. Eventually, when I pointed out that I could wear enough of the clothes from the carry on, they agreed to let me take it on. On board, the service was cold, bland and infrequent. The entertainment system lost sound perhaps 20 minutes into the flight."
Výhody: "The presence and attitude of the flight attendants were highly pleasant and accommodating. The entire flight was very comfortable and made the 9 hour journey from Manchester to Houston Texas fast and enjoyable. The flight attendants always had a wonderful smile which felt genuine many a time and always made an effort to speak at the level of the passenger. When I had trouble connecting to the Wifi, one attendant even knelt down and connected my phone manually as I was not tech savvy in this regard. The food was of much higher quality as well compared to other airlines I traveled with on this trip."
Nevýhody: "Really the only issue was there was a 2 hour delay on departure, however this was due to issues out of control of the airline and I did not mind as the airline's ambience and my experience with it overshadowed any delays."
Výhody: "Great service. Really friendly and polite. Lots of current movies and TV shows to watch and provided earbuds with adaptors. Made the experience a lot more pleasant."
Nevýhody: "The seats can be laid bag pretty far and the people in front of me decided to recline for a majority of the 10 hour flight. I wish the chairs either didn't do this or the flight attendants would have said something. I didn't feel like I had the authority to do anything about it. Also it was so warm! I have no idea if there was a fan."
Výhody: "Loved the hot towels, socks & tooth brush set, flight attendants were always really helpful and friendly"
Nevýhody: "Other airlines always offer free upgrades on a not go crowded flights, but had not experienced that from Singapore airline. I've already traveled twice this year with them."
Výhody: "New movies! Yes!"
Nevýhody: "I asked for one of the crew to help me bring up my carry-on luggage, as i'm just recovering from a flu at that time. Instead the FA looked at my bag and asked me in an irritated tone if my bag was really that heavy? I said I was recovering and I just need an extra push once I lift it up into the cabin. In the end she did help but i did not appreciate her attitude and felt disappointed my whole flight."
Výhody: "Some of the Korean food was tasty The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
Nevýhody: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Výhody: "Loved the crew. Really helpful."
Nevýhody: "1) while boarding you should keep families with kids (at least till 6yrs of age or with disabilities) prior to other people... 2) food was ok ok"
Výhody: "Main Entree hot"
Nevýhody: "Cold bread; dessert similar sweetened gak"
Výhody: "Both ways I had a whole row to myself, great attendants, in flight screens and charging stations at your seat, frequent meals"
Nevýhody: "Clean bathroom trash more often"
Výhody: "The service in coach was very impressive! The flight attendants could not be more attentive! I can only imagine how it would be in business or first class."
Výhody: "Food, entertainment, cleanliness of the restrooms"
Nevýhody: "I was travelling with a toddler and they did not have a toy or activity to give her on a 15 hour flight. We were told to keep our seats upright during meal times and to keeo our window shutters down during other times. This made sense. But there were passengers right in front of us who had their seats reclined during meal time and the crew did not tell them anything."
Výhody: "crews are energetic and warm welcoming passengers."
Nevýhody: "aircon temperature is too hot for seat 50H area."
Nevýhody: "Singapore Airlines always boast themselves as first class service. That is just bs. At night when I was hungry, I asked the flight attendant for some snack, both a male and a female served at my cabin said, "we don't have that." I expected SQ staff to serve one step further, instead of stopping at a no. Can't you recommend something? Throughout the entire trip, whenever I asked something, the way they answered always made me feel that I was a trouble to them. Is it because I was in an economy class and that's how you treat me? SQ, you may want to change what you are proud of. It's no longer a first class service, at least not to us poor economy class passengers."
Výhody: "Fast boarding"
Nevýhody: "Hot cabin. Chairs makes so much movement when the back of the chair where the folding table is moving. Chair movememt of the seatmeat is felt in the same rows of seats."
Výhody: "The plane cabin, the ease of seat selection, friendly helpful cabin crew, quality and choice of food, facilities in the toilets (mouth wash, hand cream, etc), choice of entertainment, early arrival, the price."
Nevýhody: "That I could not afford to travel first class! which must have been marvellous when economy so good."
Nevýhody: "The Manchester stopover was just a lot of standing in lines. From Manchester to Singapore, the plane was full and my seat mates didn't get up when we needed out. So, we escaped to the back for a while where we were "hushed" by a stewardess. The stewards didn't seem to like it when we were out of our seats, but 12 hours is too long to be stuck in a middle seat."
90% of crew was great. Gentleman from Lebanon was wonderful. One blond lady was a grouch! Overall good. Good and wine were great.
Nevýhody: "Very less leg room"
Nevýhody: "Broke my luggage"
Výhody: "All ok"
Nevýhody: "Half an hour delay"
Nevýhody: "To be cabin in business class"
Nevýhody: "The seats were so uncomfortable , the leg space was too small ."
Nevýhody: "The bread buns were cold. Better if they were served hot"
Nevýhody: "Not taking the blankets and headphones away 30-40 minutes before the flight landed"
Výhody: "Was ok"
Nevýhody: "Water bottle to all the passengers."
Výhody: "Food Staff Service Aircraft"
Výhody: "The entertainment selection."
Nevýhody: "The watermelon in the salad was almost spoiled."
Výhody: "Good overall service."
Výhody: "The flight was very comfortable"
Nevýhody: "Operating remote control wasn’t working well ! It was frustrating !!"
Výhody: "In flight attention and comfort"
Nevýhody: "Long distance between gate in and plane. Travel via bus to plane wasnt good."
Nevýhody: "Flight delayed for more than hour and half the is no internet connection during the flight."
Výhody: "The food was great. Don't be scared of giving vegetarians dairy though unless they specify vegan."
Nevýhody: "The plane was old and tatty I booked a window seat to actually get the window seat with no window. I had just come off another Emirates flight but this was old tatty plane, the seating squashed. The plane was delayed on the runway for around 40 mins but no announcement made, the stewards were unresponsive when people pressed the buzzer."
Výhody: "Dinner was good, breakfast a bit ordinary"
Nevýhody: "business class seats didn’t go flat/horizontal, which wasn’t great for a night flight. Would be good to have a fast track through customs... took about 30-40 minutes"
Výhody: "Sharon, one of the crew member was warm, offered help to take care of my 6 month daughter Incase I needed it. It was comforting to know. Small kids gift are appreciated."
Nevýhody: "The business class section was very run down, old and dirty looking."
Výhody: "I was upgraded to an exit row when the staff saw how tall ineas"
Nevýhody: "Entertainment system control broken"
Nevýhody: "Food. And also seats. We r silver class and should have been assigned better seats."
Výhody: "Helpful staff"
Nevýhody: "All power sockets iny row did not work so I asked the crew to plug my phone to charge in business class. My TV screen was loose and my seat was broken and kept reclining in its own. The seat next to me had a broken tray that was falling apart. Overall very disappointed with the quality of the plane with such expensive flights."
Nevýhody: "Boarding was chaotic"
Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."
Nevýhody: "Always spicy food"
Nevýhody: "They didn’t have enough landing cards in English, the aircraft temperature inside was too cold, the staff didn’t close the curtains to the galley area and made noise and light while everyone is trying to sleep, our baggage came out last despite having priority tags and the boarding process from the lounge in Dubai with lifts was very combersome"
Výhody: "The planes are always beautiful, clean and atmospheric. The staff is always polite and friendly, and well put together. Never have I ever had a bad experience with Emirates."
Výhody: "Legroom and how attentive and pleasant the fight crew was."
Nevýhody: "I was not let onto the flight in Entebbe because I arrived at the airport an hour before the flight departed. I was given no notice of this rule (apparently only applicable on Emirates flights) and was forced to delay my trip 2 days and pay an additional $1045 for a replacement flight home."
Výhody: "The flight attendants were fine—not outstanding, but fine. But the representatives, both on the phone and behind the desk, are excellent—willing to go the extra mile to help out their customers."
Nevýhody: "The seats in economy and the flight, in general, are on par with the average airline—nothing special. Also, unless you're into Bollywood movies, the entertainment selection is sparse compared to other international flights. And the touch screen is in need of re-calibration."
Výhody: "Little better. Too bad this wasn't my seat for the longer flight. Quick flight."
Výhody: "Excellent flight. Excellent service. Great food and on flight entertainment."
Výhody: "It's was my favorite traveling"
Výhody: "The seats were quite spacious and comfortable. The crew was very friendly and helpful. They actually seemed genuinely happy to be of assistance (a rarity, especially on 9 hour flights!)."
Nevýhody: "Boarding was a fair disaster. No structure or communication about lines. Unclear who was boarding and when. Like a slow-moving stampede. The food was actually very yummy. I just prefer fresh food to be included. Like fruit. Didn't use any entertainment."
Výhody: "Easy boarding, great service"
Nevýhody: "I couldn't pick my own seat"
Nevýhody: "We couldn't take a flight for many reasons my wife she's pregnant and not allow to take a flight ,Your company didn't help us for changing our flight this moment so we lost our flight ,our trip,our money Thank you KAYAK"
Výhody: "Seamless flight with usual high standrd of on-board service and food"
Nevýhody: "Transfer distance from in-bound London flight to new terminal and very long walk to gate was a surprise and could catch some prople out due to the time it took (and I'm fit and enjoyed the walk)"
Výhody: "My first time on Emirates and it was great. Lots of room and amenities even in economy. Food was surprisingly good."
Výhody: "The crew was very helpfully and nice"
Nevýhody: "Other passengers and there dramas"
Nevýhody: "The boarding was chaotic. The public address at the gate was not clear and everyone seemed to line up randomly."
Výhody: "First class on Emirates is a perfect flying experience!"
Výhody: "Service was too notch. Economy Class was a bit tight for such a long flight. Still a great experience. Thank you."
Výhody: "The best economy seating out there. Emirates still makes you feel like a person even though you are in economy. Unlike other airlines Emirates flight crew treats you very well, they are polite, the food is good and the seating is very comfortable. It makes a 16 hour flight pleasureable. Thank you Emirates!!!"
Výhody: "Crew and service were great. Food was very good."
Nevýhody: "Seats in economy are tight. Headphone jack is two pronged and no adapter so you are forced to use their cheesy headphones. Bring your own adapter."
Nevýhody: "Piece of checked baggage was lost en-route. It took 2 hours to get through customs in the middle of the night because after we had already filled out all information regarding piece of luggage with one baggage counter employee. Japanese Customs refused to let us through due to "unaccompanied baggage" since the piece was lost by the airline and had us go back to another baggage employee who couldn't grasp that we already went through the process and had no clue what to do."
Výhody: "Very few passengers on the plane allowing to use more space than normal"
Nevýhody: "Shaking air over India for multiple hours which wasn't too pleasant but not the fault of the airline"
Nevýhody: "Inflight Entertainment System completely dead. Was offered a piece of chocolate from biz class. Haha."
Overbooked flight. My wife and I got split up. I have a replaced disk in my neck (kids behind me constantly kickin my seat) made for a painful and unpleasant flight. (Staff did nothing to prevent this)
The bathroom is not that good.. dirty.. the sink is not properly draining.. (all bathrooms - all flights- back&forth) . There was no toilet paper seat either going to DC. Crew is not picking up trays/trash right away. Once, we even brought our tray in the back. Food should be mix of western& middle east. middle east food is a bit too much for some passengers- too smelly, spicy,— The crew are nice though. Very helpful and friendly.
food could have been better.
great crew - very efficient. Food was restaurant quality and good choices. Large movie selection, but a little weak with the music, games seemed OK.
Really I can’t think of anything that could’ve been better. Thank you for an excellent trip
Kayak/Qatar Airways tore one of my bags. I'd like compensation for it. Also, the check in at Chicago was time consuming and tedious owing to RT PCR checking. That should be made more efficient. Likewise, the check at Mumbai airport.
Výhody: "Great crew! Excellent business class suite"
Výhody: "Excellent crew. Very good food. Comfortable seats."
Výhody: "My flight attendant, Grace, was delightful. There were several challenging passengers around me and I observed her handle them with the grace of someone who embodied their name—Grace."
Nevýhody: "No wifi on board. The plane was one of the older ones, but still perfectly nice."
Nevýhody: "Getting on and off the plane took some time, but doesn't it always? Economy class was slightly more comfortable than many other airlines, but nothing to write home about. Qatar Airways really shone in the food, the service (both onboard and off) and the entertainment. Good experience."
Výhody: "Another confirmation of excellent QA service."
Nevýhody: "As such everything was fine."
Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"
Výhody: "Crew was excellent. Really helpful people."
Nevýhody: "Seats are so tight and close to each other."
Výhody: "Very courteous, friendly, professional flight crew and gate crew."
Nevýhody: "Nothing to mention...very pleased"
Výhody: "The crew was good. Good movie selection."
Nevýhody: "The food. The vegetarian meals were both noodles. And the meals were not very healthy. Too high calorie. I couldn’t figure out how to customize my meals On the Qatar app"
Výhody: "Crew was not this great on my Flight from Doha to IAD. My pre ordered food was not given on time and they missed it. I was given cold food. The flight attendant ignored to offer Drinks and they didn't give the Custom Forms too. I have to ask everything and THE overall service was awful"
Nevýhody: "Flight attendants should care the passengers and provide the best service. Otherwise there is no use paying expensive flight tickets and travelling on Qatar"
Výhody: "The hospitable from the crew, the food was great, but i miss my separate connection flight, eventhough i was on time to board, they boarding desk told me my bag is behind, so they could not let me fly. I bought another ticket for my connection flight."
Nevýhody: "Becouse of flight delays, travelers have to make sure they booked their ticket having enough time to thier connection ."
Výhody: "Crew was friendly and helpful."
Nevýhody: "the lights kept changing color above constantly which made it hard to sleep when needed. Was traveling with 2 small children and the ability to sit/eat comfortably was a challenge due to the limited space. Food was unappetizing and would have just preferred more fruits instead of the bland meals"
Výhody: "Plenty of room to move around"
Výhody: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Nevýhody: "No complaints so far so good"
Výhody: "The crew was very sweet and very helpful, especially to kids who were constantly thirsty or hungry."
Nevýhody: "We were supposed to take the flight 8 hours earlier. I’m not sure flight with such short connections should be sold at all - with the previous flight being late 20 minutes, we were met at arrival gate by Qatar airlines employee that told us our connecting flight left without us. They helped us with everything onward- getting new boarding passses, hotel and meal vouchers, but all of this should not have been needed if such short connections were not sold."
Výhody: "The food and service."
Výhody: "Crew were very helpful and courteous"
Výhody: "Flight crew was very helpful. I didn't have any special requests, but I noticed them being extremely helpful to other passengers. Much better than US based airlines, as most others are."
Nevýhody: "Extra security going to USA is a nuisance. Food was ok, not as good as previous trips. Lamb was only selection left when they got to my seat. Not my favorite also very fatty."
Výhody: "I flew Qatar from Doha to NYC and the meal quality and options were excellent. I also enjoyed the amount of new Hollywood movie releases and music options."
Výhody: "Food crew and entertainment were all good thanks"
Nevýhody: "A child behind me kept kicking the back of the seat all the time and the mother did nothing about it"
Výhody: "The flight attendants were professional and polite, I requested low-fat meals and they were good, the entertainment was very good, the air temperature was comfortable, most flights I had were on time."
Nevýhody: "The legroom was a problem. Seats are kind of narrow, and then, with the lack of legroom it’s somewhat challenging to shift your legs, especially when the seat in front of you goes back! I felt like the person was almost in my lap. My cup even got crunched. I think my biggest issue, though, lay in how I was treated after paying $127.00 to obtain a day pass for the lounge each way. For my inbound flight my purse was branded with an “economy” class luggage type tag, and I was made to feel as though I was trying to sneak in. I had to show my boarding pass a number of times to employees after asking for the location of the lounge in order to be directed there, and then my credentials were examined as though I was trying to get into Fort Knox. Upon arrival at the desk, I was somewhat tersely informed that I had 6 hours. I went out of my way a bit in order to fly Qatar, which is supposed to be so wonderful, and I was underwhelmed. I’ve had better experiences on Lufthansa and Turkish Airlines."
Výhody: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."
Výhody: "On our flight from Atlanta, we loved the service and great recommendations from the flight attendant, Carmen, who made great suggestions for our Malaysia trip."
Nevýhody: "The seats were very tight and the food was okay, but the staff was great."
Nevýhody: "Boarding at JFK very disorganized. Poor system. No vetting of wheel chair users many fakers."
Výhody: "All around great airline. Comfortable for super long flights and completely accommodating."
Výhody: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."
Výhody: "Flight was good n easy"
Výhody: "The cabin crew, the cabin crew, the cabin crew. Enough said. They are thoroughly trained and exhibited unparalleled professionalism"
Nevýhody: "Ground/baggage handling in ATL. Bags took 40-50 minutes to show up on carousel. The ground staff at ATL dropped the ball when everything else was going so smoothly"
Výhody: "The older style seats are actually more comfortable for taller and larger people."
Nevýhody: "The previous Qatar flight took 1.5 hours longer than originally stated and we had to rush to the connection without visiting the lounge. We missed out on the lounge on the flight down as well due to timing."
Nevýhody: "We could not watch anything as my wife and my screen did not work."
Výhody: "The entertainment options."
Nevýhody: "I didn't have any complaints. I thought everything went very well."
Výhody: "The seats recline far enough tonsleep good Good movie selection Good tv selection although more episodes would be nice"
Výhody: "Good legroom with respect to others airlines.. the plane is clean.. multiple bathroom so no long waits Dinner was tasty.. however the breakfast was not."
Nevýhody: "Cheap headphones will not isolate sound from airplane engine for such an expensive entertainment"
Výhody: "Food was great, good selection of entertaiment and movies, seat comfortable (even for economy class). Very friendly flight attendants. This was my first flight with Qatar and I'm now a big fan"
Výhody: "Crew is very helpful and friendly. Camecthrough with drinks at good pace. Check in very smooth"
Nevýhody: "Food - very mediocre and felt like each meal was similar"
Výhody: "I travel a lot and the employees were the best I have seen in over 20 years. I had special needs and they were very attentive."
Výhody: "The crew and the airline was a great experience."
Nevýhody: "I wish there was more leg space between the seats."
Výhody: "The flight attendants were very nice and friendly. Qatar airlines also provided tons of food. Lastly the tv/games was a good source of entertainment."
Nevýhody: "This flight was an older carrier and although it had a USB outlet to charge your devices it didn't work."
The restaurant in the business lounge should work 24/7
Výhody: "Food and entertainment was great."
Výhody: "Good movies good food"
Výhody: "Excellent staff."
Nevýhody: "Very cramped, even for economy."
Výhody: "The flight attendants"
Výhody: "Service was amazing, great communication and food/drinks was nice! Entertainment was great."
Nevýhody: "Seats are close together not a lot of leg room if you are tall lile myself. Also need more bathrooms the lines were long. Seats dont recline too far back for a long flight makes it difficult."
Výhody: "Organized overall"
Nevýhody: "Cabin way too cold"
Výhody: "Boarding was on time. but food was very bad."
Nevýhody: "I reserved my seats for all my destinations . And paid for that in advance. TURKISH airline refuse to give me the same seats and they said this not exceptable for them . I was very mad ."
Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Nevýhody: "The food service movies the crew"
Výhody: "The ground and flight crews were outstanding. Boarding was easy in Houston. I got to see the flight crew handle a medical emergency and saw that they were well prepared, efficient, and concerned. The food and entertainment were fine. I felt like the seat space was better than on British which I often use. I had an empty seat next to me however. I was impressed that the flight crew moved a taller gentleman to a premium (exit) seat to accommodate his extra tall stature. He didn't ask, but they wanted him to be comfortable."
Nevýhody: "The airport in Istanbul is pretty manageable. They changed the gate on us twice for the connection, which meant a bit of walking. But the crowd was pretty manageable compared to LHR."
Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."
Výhody: "Modern and comfortable planes, service was nice and friendly and the food was amazing which isn't very common when requesting a special meal."
Nevýhody: "the passenger sitting next to me got drunk on 4 glasses of whiskey and was invading my personal space at some point he was even trying to touch me. I think he was allowed to drink to much which caused this issue"
Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Výhody: "The friendly crew provided slippers, sleep mask, mini tooth brushes & paste, socks & lip balm for each passenger which was very nice. The food was really decent for airplane food & they provided free alcohol beer or wine with both of the 2 meals. Each seat had a usb spot to charge your phone & a nice screen for watching movies & tv shows. Wish there were more movie & tv show options, only suggestion."
Výhody: "Film selection, boarding process, amenities bag"
Nevýhody: "Dessert very boring. Legspace seemed smaller than last experience on TK"
Výhody: "Comfort, food, staff, everything"
Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Výhody: "The food and amenities were alright."
Nevýhody: "It left late, the plane lost my friend's luggage for a day."
Nevýhody: "they lost my lagge and I been in JFK airport waiting over 2 hours I am soo upset it is a very bad experience I hope they found my stuff"
Výhody: "The crew was very friendly. Great entertainment options. The seats were comfortable and fairly spacious. The food was also amazing!"
Nevýhody: "My luggage was ruined due to poor handling."
Výhody: "The tv because I got to watch a couple of movies"
Nevýhody: "The crew did not know what they were doing. My grandmother needed a wheel chair and the lady who took her did not allow any of us to stay with her , mind you my grandmother can't speak English. The lady also told us that she didn't need the passport or her boarding pass ??? Because of that my grandmother almost got lost , we had to wait for her for an eternity. She got very scared and very upset for what you guys did . She is an old lady and it was one of her worst experiences of her life"
Výhody: "Service, food, and entertainment options were fantastic!"
Nevýhody: "The process of having to check small electronics needs to be streamlined, but that's still new, so understandable"
Výhody: "I liked the entertainment- plenty of things to watch and listen to. Food was good. I also enjoyed the service, hot towels and friendliness of staff. Overall, it was a great experience!"
Nevýhody: "Sitting next to many kids who were very noisy and messy. They completely trashed the bathrooms which did not make it fun for me to use after them. This is just what I did not like- I understand this is no fault of the airlines or their staff. I am just more aware that several Turkish families may fly back and forth with their children and as a passenger, you may be seated close to them on the plane- just a thought."
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Výhody: "I enjoyed the food. And most staff were friendly."
Výhody: "Food and entertainment were good. Crew was pleasant and attentive. Flying in business class with them is always nice. There was a lof of leg room and nice seats that go almost fully reclining."
Nevýhody: "Where to start from? Got off the plane from the flight from Barcelona to Istanbul, to connect to New York and first thing this woman insists that me and my friend should go to exit and baggage claim instead of international transfers. My friend had to get a visa at check out and all the trouble of trying to get back into the gate simply because of a STUPID AIRPORT STAFF who doesn't know what they are doing. I have had trouble before with airport staff who doesn't know what they are doing or give wrong directions. That is why will avoid flying with them to Europe."
Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Výhody: "Overall great airline"
Nevýhody: "They no longer serve Turkish Delight which was a wonderful Turkish touch. Very disappointed. Also fresh orange juice. These small differences make it a lot of unique experience. Also the crew this trip were MIA on a 12 hr trip."
Výhody: "they are good thank you very mush"
Výhody: "I have flown with all big airlines including Lufthansa, BA, Delta, American and others. This flight was by far the best experience I had. They have lovely serving crew so no one actually hesitates to ask or want something. They have helped me and my two toddlers along with 3 other similar families of an incredible amount to make sure they are all comfortable. No wonder that received the best airline of europe award for several years in a row...There was only a 20 minutes delay during take-off and we still arrived home a bit early... Very smooth flight, one that I still cant believe I had with my 2 toddlers. Strongly recommended."
Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."
Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"
Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"
Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"
Výhody: "Excellent service."
Nevýhody: "Istanbul airport takes some getting used to."
Nevýhody: "There is a sthg in the food which was plastic.and it could be really dangerous for me.I showed the hostes and said they could change in flight from istanbul to izmir."
Výhody: "easiness of turkish airlines"
Výhody: "Food! A real dinner on a 2.5 hour flight! Turkish delight treat for all after boarding."
Nevýhody: "No in-fligh entertainment."
Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."
Výhody: "One of the best airlines I've ever flown. Would definitely recommend."
Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"
There was no choice for the type of food I was getting, but everything was very tasty. The crew was very nice.
Nevýhody: "Austrian could learn from the likes of singapore airlines and cathay pacific: the choice of movies was pretty limited (1 italian, 1 french, 1 spanish) and the games were simply boring. The food was ok, breakfast pretty terrible (breed but no butter, reconstructiesergramingtheworstieverate.Stodwoowfs"
Výhody: "Crew was ok, food and drinks was enough for 1,30 hour flight."
Nevýhody: "I really expected more from Austrian airlines."
Výhody: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Nevýhody: "flight was delayed, 2nd Austtian flight delayed in the same day"
Výhody: "Staff and the service"
Nevýhody: "Dinner was so bad"
Výhody: "None of them above I'm not happy at all"
Nevýhody: "30min late arrival. Still was ok."
Výhody: "Nothing. See below."
Nevýhody: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."
Výhody: "Seat size was decent, not like us airlines, there’s actually space for you knees."
Nevýhody: "You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular."
Výhody: "The staff was very friendly and professional Even got some sleep, not easy on economy seats but on this flight they were actually good."
Nevýhody: "The other travelers were loud rude and didn't listen to instructions. Also clapping loudly upon landing and it's very annoying. Parents don't take responsibility for their children."
Výhody: "There was nothing to like. Horible experience will never fligh with Austrian Air again"
Nevýhody: "The flight was long delayed, there was no explanation or any sort of pasenger notification about the delay. When I boarded the overhead luggage was full could not find space to secure my bags. The flight attendant was very rude did not assist me and made me wait. Other people traveling without luggage pushed me to pass by. I was told not very nice things. The flight was overbooked and overall horible experience."
Výhody: "Great staff, good meals, snacks, and drinks thru the entire flight. Good movie selections."
Nevýhody: "I didn't like that I paid for a ticket months ago and checked in my bags and then was told that there's no room the plain is full"
Výhody: "Not much!"
Nevýhody: "No one available nor willing to help with checking process. Told to just try the checking machines."
Výhody: "Timing flight people working very nice and hospitality"
Výhody: "Very friendly service efficient and helpful ready to satisfy unwarranted requests"
Nevýhody: "The check in was very efficient and fast , access to the cabin is well managed Service attendants are smiling always and like to share a bit of fun with the travelers ."
Výhody: "Short flight and got a snack"
Nevýhody: "Boarding was a hassle"
Výhody: "A bit more leg and knee room."
Nevýhody: "The food was dreadful. We flew Austrian last month and the food was good. We try to stay hydrated on the flights and when I asked for water at the back of the plane, I was kindly given the water and another attendant grabbed the curtain and closed it making it plain I was not to be there. (I've never had that happen on any other flight.)"
Výhody: "The service was superb!"
Nevýhody: "The flight was too short."
Výhody: "I watched three good movies during the flight to London. I enjoyed them."
Nevýhody: "Nothing particular."
Nevýhody: "No food terrible idea to serve orange, oll dos nasty hands Stick to a site"
Nevýhody: "My flight was Dec 11 at 8:00 from Budapest to Vienna. And from Viena I have to fly to Minsk. So on Dec 10 at 10:00 pm they send an e-mail to let me know that the flight from Budapest to Viena is canceled. I am glad that I decided to check my e-mail before I go to bad. So I try to call Austrian, but they work just from 8:00 am - 8:00 pm. I start to search all the info the site of Austrian, and find one phone number that seats be working 24 hours. So finally I got a person on the phone who was able to help me. ..."
Výhody: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Nevýhody: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."
Výhody: "Make sure your carry on luggage is less then 8 kg. Or you would have to check it at your own cost. The food is OK but the portion is very small. If you want a window or isle seat, it would’ve cost you 30 euro to reserve it. The crew is very nice. I guess because the air fare is very cheap, they need to do everything to make the extra cash."
Výhody: "Left on time - arrived early"
Nevýhody: "Cake was the same thing they served from Kosice to Vienna . There must be something better than that. It was a tad dry."
Výhody: "6 hours delay, first deplaning due to mechanical failure, 2nd deplaning due to electrical storm. Missed my connection to Asia requiring total new bookings and expense. Never flying AA again."
Nevýhody: "Nothing to dislike"
Výhody: "The venue was overall ok"
Výhody: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"
Výhody: "Unfortunately no good experience comes to my mind..... Only one! At boarding there was a Jewish girl, she was very nice and kind! I wish I could list here more positive!!!"
Nevýhody: "Unfortunately the food was poor quality. You should pay attention to people who eat kosher and have an option available. Eventho I have marked it on my ticket I need kosher food it wasn't available. It is upsetting. It would be a must at every company, regardless of the service to have name tags for the employees!!! Mostly the flight attendants were kind, but as soon as i asked for something it seemed like they don't want to help or work at all. I understand I have traveled on the economy class but shouldn't make a difference how you treat the travelers. The pillows were dirty!!!!! Not only one, because I have asked for more......most of them! It is disgusting! Something must have been wrong with the headphones because the volume was on max when i tried to watch the move but barely could hear anything. I have flew with Lufthansa most of the time and in the future will chose them. Very disappointing that sooo many little things are interrupting a vacation."
Výhody: "Nice staff. efficient."
Výhody: "surprisingly tasty meal, smooth and on time flight"
Nevýhody: "boarding in Vienna a bit chaotic , mostly caused by requirement to register passport for transatlantic flights"
Nevýhody: "I have the 'Economy Class' on the tickets. At check-in at the airport we wrote "economy light" on the boarding pass and want to pay for the first baggage. I check it on the original receipt I received by e-mail, there is ECONOMY CLASS and 1st baggage free of charge, another for a fee. So I do not understand and for two tickets I have paid 2 x 30 €."
Výhody: "Short flight from Milan to Vienna. Easy check in -- which at MXP is always a plus and a relief, Crew was very friendly, attentive and focused on the passengers and their job. A smile is worth a million dollars!"
Nevýhody: "I loved it all!!"
Výhody: "Everything was fine - short flight"
Výhody: "I like the cotrious service. But I wish this international flight would take two suitcases instead of one"
Výhody: "The food was excellent and the business class layout was perfect."
Nevýhody: "On the arrival at Toronto, there was no one at the gate to roll out the gangway bridge. So we waited on the plane 10 minutes. We were flying on to LAX on Air Canada. It took 1 3/4 hours for our luggage to clear the US Customs pre check. Unsatisfactory."
Výhody: "Staff are pleasant and competent."
Výhody: "The flight attendants were very friendly and spoke English well. Loved the food and the service"
Výhody: "Made everything easy, stayed on time, clean."
Výhody: "My bag didn't make my connecting flight so I guess they upgraded me because of that. Exceptional service, food and comfort. Ground staff at Vienna and crew were wonderful."
Výhody: "Plane was on time, boarding was fast and easy, great crew"
Nevýhody: "Food was terrible"
Výhody: "The service on board was fantastic. The flight was very smooth."
Výhody: "The flight was on time and the crew were very friendly."
Výhody: "The company that not give us what lthay have to after we lost our tour at Berlin"
Nevýhody: "Toilet was not cleaned regularly"
Výhody: "seats are comfortable, boarding was fast"
Nevýhody: "no choice of food, no entertainment"