Najděte levné lety do Laguna Beach

Výhody: "I love the fact that there are no communication barrier...everyone that I spoke to knows English!"
Nevýhody: "N/A"

Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."

Nevýhody: "Delayed"

Výhody: "Staff was very courteous; they fed us well"

Výhody: "Nice, clean and modern airplane with great service"

Výhody: "From my previous flight, the crew informed the flight attendants to LA about my condition. This crew checked in with me every few hours to make sure I was comfortable and had enough tissues and tea to make it through the 12 hours."

Výhody: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."

Výhody: "The crew on board was kind and polite when they had to deliver bad news"
Nevýhody: "2 hour delay due to a morning delay at Barcelona, although that seemed odd. The delay was known early that morning. Flight from Barcelona to Zurich doesn't take long. Seems they could have rerouted, or at least sent an email or some notification. Also, the boarding staff at Zurich is rude and random about whom they let onboard with larger luggage or not. They held some people but not others. Middle seats have metal polls, making legroom awkward."

Výhody: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Nevýhody: "Everything was good."

Výhody: "A swiss machine..."
Nevýhody: "the smell someone left in the bathroom before me."

Nevýhody: "I would have like an announcement to let me know what times food will be served. I woke up just as the crew had passed my row for breakfast and then couldn't get the attention of the lady to serve me breakfast. A vegan option for the menu would be excellent. The leg room on the plane was also very reduced for an 11 hour flight. I wish I would have been offered to pay an additional amount and upgrade to the business class. This option was never offered to me at check-in."

Výhody: "Like to have the gluten free option for food. I know i chose it when i got the ticket but i did not get it."

Výhody: "The flight attendants were perfect and very professional. I had a toothache on both flights back and forth. And on both flights, the crew members were always keeping an eye on me. Thanks so much. And also the pilots did an amazing job on making the flight as smooth as possible, love the 777! Thank you Swiss. I'm flying again to Athens this summer, I'm going with Swiss :)"

Nevýhody: "A gap between flights for 20 hours"

Výhody: "Good service... good food....on time. I will fly Swiss again."

Výhody: "Nice flight attendants. Clean planes."
Nevýhody: "Seat pitch too small-no room. Food was not good. Outdated entertainment movies"

Výhody: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Nevýhody: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"

Výhody: "Accommodating"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."

Výhody: "Same as above, we were really pleased with the service and the food, and the crew was great!"
Nevýhody: "Seats a little close together but not terrible."

Výhody: "The attendants were cordial"

Výhody: "Attendants were cordial"
Nevýhody: "There was no organized boarding of coach passengers. There was sufficient food provided but overall quality was marginal."

Výhody: "Plane was nice, lots of movies to watch, free wine"
Nevýhody: "Seats to close together, crew a little snooty"

Nevýhody: "The crew at the check-in was rude, confused, and ignorant, and flight attendants were forgetful and ignorant."

Výhody: "Wonderful staff and service. Multiple snack and meal service very much appreciated. I love Swiss Air."
Nevýhody: "I found the movie selection a bit limited for such a long flight."

Výhody: "So far so good"
Nevýhody: "So good"

Výhody: "Can't think of anything we didn't like. All the attendants were very nice, always smiling and helpful. It was great, will fly with Swiss again for sure."
Nevýhody: "Can't think of anything."

Výhody: "The new 777-300 is great. besides the disorganized boarding, everything else was great!"

Výhody: "Excellent inflight experience with the entertainment; snacks were plenty, crew was very efficient."
Nevýhody: "Notithing to dislike comes to mind."

Výhody: "most things were good"
Nevýhody: "the passport check process in Zurich was awful!"

Výhody: "Good people."
Nevýhody: "Bad food."

Výhody: "All the meal and snacks were excellent! The crew was friendly."
Nevýhody: "It was too warm during flight, not enough air flow. The lights are too bright and spread light to passengers during "sleep" time. The remote controls for the TV's need to be cleaned. Passengers need to be reminded to not open windows during "sleep" times"

Výhody: "Great food and drink service."
Nevýhody: "Entertainment system is outdated relative to other airlines. A bit disappointing."

Výhody: "I liked the fact that I got to Los Angeles safely"
Nevýhody: "The bathrooms were tiny, seemed to be in a bad shape and one of them was straight disgusting. The cabin was crowded and there was not much room to stretch. There seemed to be something wrong with the main dish (special order) and I started to feel ill soon after eating from it. It took a few days to get better. The headset didn't work for most of the trip, even after several attempts by the flight attendant to re-set it."

Výhody: "Kind flight attendants who were attentive and friendly"
Nevýhody: "Seats are hard and very small. No chargers and having the remote control cut into the armrest was uncomfortable and awkward. I kept accidentally hitting the stewardess button with my elbow when I would try to use said armrest."

Výhody: "Nothing"
Nevýhody: "The fact that Swiss air didn't put me on a stand bye flight after I missed my Barcelona to Zurich flight because I was at the wrong gate was no professional of Swiss airlines! They gave me no help at the airport and I was forced to pay $1,200 for a new flight home."

Výhody: "I arrived safe."
Nevýhody: "The plane was old. The space was very cramped and the entertainment didn't work. There was no wifi."

Výhody: "Friendly crew"
Nevýhody: "Very uncomfortable seating"

Nevýhody: "Old entertainment system didn't work"

Výhody: "In flight entertainment was decent"
Nevýhody: "Seats were not comfortable. Will fly a different airline next time."

Výhody: "Super friendly amazing Flight Attendants!!"
Nevýhody: "plane seats seemed kind of old"

Výhody: "Service"
Nevýhody: "None"

Výhody: "No issues. Loved it."

Nevýhody: "Seats r not comfortable plus entertainment is not good enough"

Výhody: "LOVE SWISS AIR!!!!!!!"

Výhody: "Flying Swiss Air was a delight!"

Výhody: "Movie selection was good. Ice cream and chocolate were good."
Nevýhody: "Connection was tight, had to run to the gate Should have served a 2nd full hot meal since flight was 12 hrs (flew in another airline for only 10 hrs and 2 full meal were served ) Didn't have enough stock of chocolates for duty free sales Flight attendants didn't offer water as often as they should have since it was a long flight (just comparing to other airlines)"

Výhody: "The only thing working for these people is the food on the plane. That's about it."
Nevýhody: "Staff was extremely rude, no internet access, the tv and remote are old and very poorly kept. If you don't arrange your dishes after you eat to the staff's liking --- you will get one of the worst attitudes possible which is just unacceptable. Unfortunately this attitude transfers to the airport staff in Zurich so I was not too shocked on the plane. However, they should learn a thing or two from the Lufthansa employees. They are a long way from being professional."

Výhody: "Flight was almost empty and Got to sit by my self with no one next to me. And the flight attendants were amazing."

Výhody: "Service on plane was excellent."
Nevýhody: "Boarding is disorganized. Ok board is the general rule. The waiting area behind passport check was Spartan and lacked any real amenities. No food, services or area to charge devices."

Výhody: "Combo deal....It might not sound funny to many but my 21 hour lay over gave me an opportunity to visit instabul and that was great."

Nevýhody: "THE bathroom esp at the back of the plan read very dirty. Went floors a d trash that was overflowing."

Nevýhody: "Extra extra and private security passing from Istanbul airport"

Výhody: "Nothing"

Výhody: "All was perfect"
Nevýhody: "Nothing"

Výhody: "I'm happy and will continue to fly Turkish."

Výhody: "Everything"

Výhody: "I,d all the service and the food the drink"
Nevýhody: "The crews are very helpfull an Cain yes I will recommend Turkish airline thank you to make my trip so placent"

Nevýhody: "our luggages were left in instanbul so when we arrived in kenya we waited for long before being told our bags were left in instanbul,were had to come next day to collect,stressful experience because we were staying like 80 miles away"

Nevýhody: "Very hot inside the plane"

Výhody: "Comfort, food, staff, everything"

Výhody: "friendly service, excellent crew, comfortable seats Actually it was my daughter recommendation to fly Turkish Airlines as she flies it almost exclusively We love Turkish Airlines As for Istanbul airport, I had an excellent experience while transiting. Well equipped, clean, nice restaurants and food Good experience overall I loved my flight"
Nevýhody: "turbulence throughout but this is beyond your control I know, we just had nasty weather not on our way from Los Angeles to Istanbul though"

Výhody: "It was great. I told everyone about it."

Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."

Nevýhody: "Boarding in Turkey was a bit unorganized. Bathrooms on board could be better and the crew should come pick up the food trays soon after."

Výhody: "Entertainment is good, many movies and games for kids."
Nevýhody: "Flight attendants are rude and food was terrible! No menu and no selection to choose."

Nevýhody: "You had a very disrespectful, illogical, anal retentive person at the ticket gate just before getting on the shuttle. She would not allow us to wait for the rest of our party of 2 to go on the shuttle to the plane together. They were delayed because of your personal continually bringing other people to cut in line in front of them. There was plenty of time and the shuttle was already full, and we wanted to wait for the next shuttle to board the airplane together. She came out several times from inside of the building shouting at the three of us to get on the shuttle even when the person managing the shuttle flow at the bottom of the stairs was about to let us wait for the next shuttle. What was her problem(?) - she could use a lot more people skills and realize who pays her salary - the customers. She really tarnished the whole image and impression I originally had of TA. Also, there was no way to go to the bathroom without going through a long line of security again at the last gate before the shuttle which did not make sense."

Nevýhody: "I was surprised that my laptop was taken from me without giving any explanation, I think the customer have to be informed about it."

Nevýhody: "My luggage just disappeared on my second leg to Istanbul. 2 email notifications that luggage was not found. Wrong contact phone number at initial report and was not addressed despite report and upload. Also a representative emailed that luggage was erroneously recorded as "delivered" which is not true. I still don't have my luggage after 14 days. No further responses despite extensive documentation and receipts. This is bad!!!"

Výhody: "1) The vegan meals were outstanding. 2) The free movies helped a lot! 3) The Cherry Juice is Sooooo good!"
Nevýhody: "I asked to be move from 13D (isle) to 23G (isle) They stuck me in 23E (middle) and insisted it was a middle."

Výhody: "Every thing was ok"
Nevýhody: "Nothing"

Nevýhody: "boarding the treat you like animals"

Nevýhody: "The flight from Los angeles was 3 hours late when I got to Instanbul Turkey was nobody there to help us I lost my flight and they lie to us about available flights I ask them to speak to a supervisor they told me the only Supervisor was outside the airport they wanted me to pay $30 for a visa and go through customs was the first time I flew Turkish airways and will be the last one"

Výhody: "Everything was good except the airplane.. i was on row 13 and the cabinet was warm and air-condition was not working fine.. i reported this ti the flight attendant. She confirmed the temp was set to 23 C however it was definitely not less that 26C .. also it took long time to serve the hot meal although we were on rhe plane and the flight depart8 got delayed for 90 minutes due to technical problem. On the other hand, seat were comfortable and flight attendants were so nice and friendly.. also Turkish lounge and airport were good"

Výhody: "Quality experience all the way around"

Nevýhody: "Had to cancel due tp safety situation in Turkey (bombings, Dept of State warning). I had flight insurance but Kayak did not refund a dime."

Nevýhody: "I like it everything. Turkish airline was great flight with great food and great service during the flight , great way to flight , thumbs up Turkish airline !!!"

Výhody: "Everything."

Výhody: "Food; power outlet."
Nevýhody: "legroom."

Výhody: "Appreciate highten security checks giving "secured" feelings to passengers."
Nevýhody: "Asian vegetarian meal was not as good for inbound flight as it was for outbound flight."

Výhody: "they are good thank you very mush"

Výhody: "that we got to check in 2 bags"
Nevýhody: "-lost one of my bags"

Výhody: "Very bad experience i have to think twice before I book airfare now !!"
Nevýhody: "They need to have emergency back up plans for the passengers who is stuck in the airport it must be international law!"

Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."

Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"

Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."

Výhody: "Price"
Nevýhody: "Worst airline I have flown, avoid if at all possible. We saved $400 each on a long haul flight from LAX connecting through IST and we should have spent the extra money. Flight attendants are extremely rude, not helpful, the food is terrible, the planes are all old Boeing 777-300 likely purchased second hand and seem to be falling apart on the inside. I saw flight attendants kicking, punching, and body slamming carts and other items to get them to fit in their racks in the kitchen areas, I hate to think what that means for safety of critical items. Just stay away for your safety and sanity"

Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."

Výhody: "Nothing"
Nevýhody: "Customer servos default equipment moving you to different seat Change the condition for your pet And they would not do anything to make it better my last time flying with Turkish airline"

Nevýhody: "Too hot inside the aircraft"

Nevýhody: "Very poor English (in the plane and in the IST airport) and very poor organization in the IST ariport"

Výhody: "everything"

Nevýhody: "Lost my poor mother wheelchair and didn't help her kind of leaving her for hours in corner"

Výhody: "i love every thing about the crew they where all simple easy going people they did their best to make sure the flight and the demands of the passengers are been attained"

Výhody: "Turkish Airlines is amazing and one of my new favorite flights. The Turkish Delight dessert they give is delicious and their customer service is top notch. Will def fly with Turkish airways again."

Výhody: "Very responsive and kind flight staff. Incredibly comfortable seats. Most comfortable seats I've flown in. Clean restrooms. Love the hot rolls they give with each meal. Good movie/television selections Good wine."
Nevýhody: "For one of the meals, they only had chicken and beef, and by the time they came to me, there was only beef. (I don't eat meat.) It would be nice if airlines offered a meat option, and a vegetarian option. I found out that you can request this 24 hours before the flight online, but at this point, it was too late. Poor music selections. Was unable to find sleep music"

Nevýhody: "We were on an international transfer from a Turkish to Turkish flight. But the line, security process and boarding at the gate was absurd. There has to be a better way"

Výhody: "Flight from New York to Istanbul was okay and the meals were good, but tight seating with very little legroom. I was surprised because they advertise they win gold awards in Europe for service and comfort. When I flew my European leg I understood. The flight from Istanbul to Prague had 4 inches more legroom and the seat seamed wider. They won't win any awards for their Atlantic crossings."

Nevýhody: "My video system did not work"

Nevýhody: "My last flight was in 2006 and I said I'll never fly again on Turkish air, but the flight duration made me to try it again, unfortunately still very bad."

Nevýhody: "It was canceled"

Výhody: "awesome"

Výhody: "Each employee on the plane was nice."
Nevýhody: "N/A"

Výhody: "All aspects"
Nevýhody: "Nothing"

Výhody: "Loved the plane, people and timeliness"

Výhody: "Delta always does a superior job - domestically and internationally!"

Výhody: "Everything"
Nevýhody: "Nothing, keep at it"

Nevýhody: "Everything was perfect!"

Nevýhody: "N-S"

Nevýhody: "Have to call out the delta lounge...excellent and healthy. My experience was outstanding. Thanks Delta"

Výhody: "Everything went smoothly. Baggage was at carousel before we were, a first."
Nevýhody: "Everything was fine."

Výhody: "Operated by Delta so great!"

Výhody: "."

Výhody: "Flew us safely home."
Nevýhody: "We waiting on the runway for over a long period."

Výhody: "Excellent Service."

Výhody: "The movies"
Nevýhody: "We boarded late, then sat in a hot plane for an ester 30-40 mins because the route got cancelled. They wouldn’t serve us beverages while it was so hot inside. We landed over 49 mins later into Lax"

Výhody: "on time"

Nevýhody: "The airplane was freezing cold. I had on a sweater and jacket and was unbearably cold. The entire plane was miserable. There weren’t any blankets either...this is not the"

Výhody: "Flights were on time and friendly attendants!"

Výhody: "ditto above"
Nevýhody: "ditto above"

Nevýhody: "No drink or snack service. No trash pick up. No option to purchase or rent headphones"

Nevýhody: "waiting on the tarmac for 40 minutes"

Výhody: "Over cramped No Space for carry on slow service"
Nevýhody: "Over cramped No Space for carry on slow service"

Výhody: "No hassle, no drama, very smooth."
Nevýhody: "The blueberries were rather bland."

Výhody: "Friendly people and clean plane"
Nevýhody: "They lost my luggage, I hope it shows up shortly"

Nevýhody: "Condition of the airplane"

Výhody: "Sitting in middle isle, just get elbowed a lot."
Nevýhody: "Nothing"

Výhody: "All I need to say."

Nevýhody: "Late and missed my international connection"

Nevýhody: "Boarding area; boarding agent; boarding staffing; seating (comfort); flt. attendants: That's all... aww"

Výhody: "Unlimited snacks and drinks..."
Nevýhody: "The mediocre upgrade."

Výhody: "Our stewardess in the economy cabin was probably one of the best we have ever encountered. She was very courteous and personable."

Výhody: "Everything from boarding, service, arrival time and deplaining was smooth"

Výhody: "On time"

Nevýhody: "No free meals."

Výhody: "Stewards"

Výhody: "Service"

Výhody: "They got us from A to B without any problems."
Nevýhody: "Efficient to the point of robotic."

Nevýhody: "Service"

Výhody: "Nice staff"
Nevýhody: "Old plane especially in first, no TV s"

Výhody: "Delta is one of the best airlines I've flown with. Staff is very helpful, and customer service and amenities are tip notch."

Výhody: "Excellent service"
Nevýhody: "Plane was a bit old"

Výhody: "EVERYONE WAS FRIENDLY"
Nevýhody: "NOTHING ON THIS PART TRIP WAS FINE"

Výhody: "Nice"
Nevýhody: "Check point had only one person working on a holiday weekend made for an extremely long wait"

Výhody: "Nothing"
Nevýhody: "Waiting at PDX for hours and being ignored by Delta."

Výhody: "Had the row to myself"
Nevýhody: "No complaints"

Výhody: "Nothing"
Nevýhody: "Everything"

Výhody: "Movie & Music selections were awesome!"
Nevýhody: "I have no complaints!"

Výhody: "Counter delta staff had clear communication with a welcoming attitude she was wonderful"

Výhody: "Everything"

Nevýhody: "Their computer terminals were down on the boarding area. Actually about 5 Boarding areas were down no one was available to give direction or answer questions until you got To the front of the line and many had to be sent then to a different line. Bad enough the terminals were down but not even close to German efficiency in handling the problem. Also several of the stewards were rather surly and short"

Výhody: "It is so nice to flight on board a plane were the staff knows what to do."

Výhody: "Very professional crew.efficiently run. I spent extra for additional legroom in economy class and would have been comfortable but it I was seated next to a very large person which created a seating space reduced by a third. I was miserable the entire time by the man leaning into me. Not exactly the airlines fault."

Výhody: "Outstanding cabin crew."
Nevýhody: "Mediocre food with totally inadequate available snacks between meal services. Inadequate meal before landing."

Nevýhody: "Took off late."

Výhody: "On time-well organized!"

Výhody: "One of middle aged blonde flight attendants - didnt get her name- was super nice and friendly and shoukd be rewarded for standing out in the crowd of flight attendants. Food above average."
Nevýhody: "Delay at departure in Frankfurt - fuel tank problem- made people miss their connection flights. Medical problem on board caused delays and me having to change seats at the end to where the sick woman used to sit - smelled of vomit, gross. 3 crying bwbies for 12 hours. Seats too narrow, room in front too small with table pulled out. LH always good but not this time."

Výhody: "On time"

Výhody: "row 34 bulkhead was good leg room (I am 6'4")"
Nevýhody: "Crew did a poor job getting food out on time. They rushed the final food service with less than 1hour left to LAX and had to eat very quickly before descent and had little/no time to fill out customs cards. In seat entertainment TV worked very poorly - very slow response to pressing buttons and very slow load of content."

Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."

Výhody: "The downstairs lavatories are genius!"
Nevýhody: "Nothing!"

Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."

Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"

Nevýhody: "1 hour between flights meant a very hectic transfer."

Nevýhody: "They change the gate for transfer last minute"

Nevýhody: "We were given seats directly behind their Premium Economy or whatever they called it on the return flight. We had purchased an upgrade. I have evidence of cc charges. While our seats (located directly behind the Plus section) gave us extra leg room (I don't know why) we did not have the wider seats, food service style and menu as given to those directly in front of us. There was actuallly a barrier between them and us which hit me in the head every time I stood up! On a long flight from Munich to LAX we felt and were cheated."

Výhody: "Really NOTHING!!!"
Nevýhody: "I didn't enjoy I had to search if my flight was cancelled due to. Lufthansa pilots strike. I'm not enjoying to still wait to find out if I have a flight to get back to the States on Monday because my flight was cancelled. I'm really annoyed to get this survey since Lufthansa should know there was NO flight to LA today!!!"

Výhody: "This is how to run an airline. Ausgezeichnet!"

Výhody: "Same as above"
Nevýhody: "Same as above"

Nevýhody: "See above"

Výhody: "Lufthansa makes you feel like you're flying first class...even when you're flying in an economy cabin seat!"

Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"

Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."

Výhody: "short hop--good"

Výhody: "Great"

Výhody: "all"
Nevýhody: "overall service"

Výhody: "On the whole, classy service and comfortable The flight attendant who took the time to help me understand how customs would work"
Nevýhody: "The flight attendant who said she'd get back to me when I had a question about connecting flights. Not only did she not get back to me, but with annoyance asked me hadn't I heard the captain's message on the loudspeaker. The captain had said to ask a flight attendant for further info, which is what I was trying to do."

Výhody: "Everything worked like an expensive Swiss watch! Employees were polite, friendly, and very helpful! I will fly with Lufthansa again and again!!!"

Výhody: "Friendly crew"

Výhody: "Being seated in econmony plus. Everything behind the scenes that i didn't see that made this flight safe. Very thankful. Didn't matter that not enough coffee was onboard for breakfast."
Nevýhody: "The selection and range of music could be improved, or may be it is just my taste within the genres on offer."

Výhody: "Wrote my thoughts in the wrong section. See Milan to Frankfurt"

Nevýhody: "I started to get hungry between meals."

Výhody: "The crew did their best to help several people whose seat requests were not honored including a woman traveling with a dog who was given an aisle instead of a window seat. Crew came around with water and juice frequently."
Nevýhody: "Seat assignments were not honored. My husband and I were seated in two different rows even though we requested to sit together in an aisle and window seat and checked in the day before the flight This happened on all four legs of a trip to South Africa. Extremely narrow seats and little leg room. Felt like a cattle car. An aggressive woman with disruptive, screaming children was allowed to Torture passengers for a good five hours of the flight before the bursar finally moved her. This was after several hours of complaints from other passengers. She was eventually moved twice due to passenger complaints. The situation should have been handled after the first complaints which occurred two hours into the flight before the situation completely detiorated Food was terrible and meals ran out."

Nevýhody: "Cramped seating in Economy"

Výhody: "The flight was very good."

Nevýhody: "the person sitting next to me, barefooted the whole flight with nasty toes"

Výhody: "On-time flights."
Nevýhody: "Seems like Germans have perfected isolation of all passengers heading to the USA at the airport terminal. After passing 3 passport/boarding pass check points I attempted to buy some coffee in the shop near the gates. Again they demanded passport and boarding pass. I refused. I cannot resist a comment: "Welcome to modern-day Dachau experience!""

Výhody: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Nevýhody: "Nothing"

Výhody: "Excellent crew & service; enjoyed the special meal selections and the great movie options."

Výhody: "everything else was fine"
Nevýhody: "the bathroom smell. they should have at least a good smelling soap, like lemonsoap.... the pasta was too overcooked."

Nevýhody: "I wanted to check 2 bags, even though you only get one free checked bag for economy international. The desk agent at check-in wouldn't check my second bag and didn't know how much the fee even was for the second bag. She was not exactly pleasant, which might have been because it was 430 in the morning but still. I just ended up carrying on two pretty big bags. The crew ended up gate checking one for me in Frankfurt which was nice. But I would have paid not to carry that dumb thing around with me through the giant Frankfurt airport. Other than the one desk woman in Prague, everything else was good."

Výhody: "Service with a smile. Great food. Great use of space for bathrooms away from passengers"

Výhody: "Crew service was excellent. I would recommend Lufthansa to everybody."
Nevýhody: "Considering the length of flight we received o.k. refreshment."

Výhody: "The plane is nice and big, and clean. The flight attendanrs were very helpful, and friendly. My seat was very comfortable, with a lot of leg room."
Nevýhody: "The flight took off over 30 minutes late (in both directions), and the food really was terrible. Most of it was over cooked, and unappetizing."

Výhody: "IT WAS ALL PRETTY GOOD"
Nevýhody: "THAT I WAS IN COACH BECAUSE I DIDN'T WANT TO PAY FOR AN UPGRADE"

Výhody: "Air bus was amazing!"

Nevýhody: "See above. Horrible."

Nevýhody: "It was cancelled!"

Výhody: "Easy to use Lufthansa,"
Nevýhody: "however since we had a cheap ticket, for some reason they would not let us check in online only at the airport. Online check in should be available for everyone no matter what kind of ticket you have."

Výhody: "Short flight, but crew was awesome and even had a quick meal service!"

Výhody: "The crew is really welcoming"
Nevýhody: "The seats are too narrow and a bit too hard"

Výhody: "the drinks"
Nevýhody: "seat reservation. having to pay for luggage...."

Nevýhody: "There was no wifi on flight"

Nevýhody: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Nevýhody: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Výhody: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Výhody: "On time and friendly crew"
Nevýhody: "Boarding needs improvement"

Výhody: "The flight arrived a few minutes early."
Nevýhody: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Výhody: "The service"
Nevýhody: "The food."

Nevýhody: "Not enough leg room"

Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Nevýhody: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Nevýhody: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Výhody: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Nevýhody: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Výhody: "Everything was clean and well organized."
Nevýhody: "The flight was delayed 1 1/2 hours."

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Výhody: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Nevýhody: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Výhody: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Nevýhody: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Nevýhody: "Flight was cancelled."

Výhody: "Wifi on Board"
Nevýhody: "Nothing"

Nevýhody: "infotainment was down. Lost my luggage the flight was delayed"

Výhody: "Fast boarding"
Nevýhody: "The entertainment system wasn’t working for the whole 10 hour flight."

Výhody: "Crew"
Nevýhody: "N/a"

Nevýhody: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Výhody: "Entertainment"
Nevýhody: "Food and one bathroom out of service makes an awful flight"

Nevýhody: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Nevýhody: "The streaming service didn’t work"

Výhody: "Nothing"
Nevýhody: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Výhody: "The cabin crew were pretty good. That's about all that was good."
Nevýhody: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Výhody: "Excellent experience with the cabin crew."
Nevýhody: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Výhody: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Nevýhody: "Nothing to be honest . All positive."

Výhody: "Airline staff good and professional"
Nevýhody: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Nevýhody: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Výhody: "Easy airport business"

Výhody: "Loved this 747! Crew was professional and food was very good."
Nevýhody: "We had a long wait (25 minutes) at the gate because we were early."

Výhody: "Special treat for King's Day Friendly crew"
Nevýhody: "15 min late boarding 30 min delay leaving the gate Very little leg room"

Výhody: "everything"
Nevýhody: "nothing"

Výhody: "There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe."

Výhody: "- entertainment systen was OK (movies), but has no current news - food was good - windows can be darkened progressively"
Nevýhody: "- Schiphol airport (AMS) is small, crowded, noisy; no water fountains; toilets are dirty and insufficient in number; SFO is much better - KLM boarding process was chaotic (not by group or row number), boarding/security personnel (4 old guys) didn't have a clue - 787 is noisy, chairs are uncomfortable (my back still hurts) and very close together, they also recline way too much - food trays not collected promptly - noisy babies on all flights - clearly not enough cabin crew for a full flight - no or wrong info by pilots on timing (crew are always lying anyway) - gate is all around the back at SFO (long taxi to get there) - they inserted people in wheelchairs during deboarding thus holding everybody up."

Výhody: "Economy class product offers good value for money."
Nevýhody: "Boarding processes could be enforced consistently."

Výhody: "Flight all good"
Nevýhody: "Suitcase did not arrive and still not received."

Výhody: "Professionality of the crew, punctuality, comfort. I loved the new Alitalia uniforms."
Nevýhody: "Food was embarassingly awful, almost disgusting. Too limited entertainment choices."

Výhody: "Very good flight.I recommend it to everyone."

Výhody: "The flight attendants were amazing. Great entertainment system."
Nevýhody: "Seats were a bit uncomfortable for long distance flight."

Výhody: "Friendly stuff"
Nevýhody: "The expiriace going there was horrible because of the weather."

Nevýhody: "Small seats"

Nevýhody: "Tegel airport was horrible as it was very confusing. Two flights next to each other at the gates created a swarm of people. Confusing line ups at the checkout counter."