Najděte levné lety do Riverside

Výhody: "I thought Swiss did a nice job. The people were kind and the service was excellent. The meals were great. I never wanted for anything. The entertainment was also very nice."

Výhody: "The staff was excellent and friendly"
Nevýhody: "I didn't enjoy the food"

Výhody: "I love the fact that there are no communication barrier...everyone that I spoke to knows English!"
Nevýhody: "N/A"

Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."

Nevýhody: "Delayed"

Výhody: "Staff was very courteous; they fed us well"

Výhody: "Nice, clean and modern airplane with great service"

Výhody: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."

Výhody: "The crew on board was kind and polite when they had to deliver bad news"
Nevýhody: "2 hour delay due to a morning delay at Barcelona, although that seemed odd. The delay was known early that morning. Flight from Barcelona to Zurich doesn't take long. Seems they could have rerouted, or at least sent an email or some notification. Also, the boarding staff at Zurich is rude and random about whom they let onboard with larger luggage or not. They held some people but not others. Middle seats have metal polls, making legroom awkward."

Výhody: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Nevýhody: "Everything was good."

Výhody: "A swiss machine..."
Nevýhody: "the smell someone left in the bathroom before me."

Nevýhody: "I would have like an announcement to let me know what times food will be served. I woke up just as the crew had passed my row for breakfast and then couldn't get the attention of the lady to serve me breakfast. A vegan option for the menu would be excellent. The leg room on the plane was also very reduced for an 11 hour flight. I wish I would have been offered to pay an additional amount and upgrade to the business class. This option was never offered to me at check-in."

Nevýhody: "Was asked to give up my aisle seat (D 40) seat om a 13 hour flight for a less comfortable one (F). Put on the spot to give up my seat for a couple with a 6 month old infant due to the fact that the attachable bassinet had to be in front of the D seat. Neither the parent or myself felt very good about my displacement."

Výhody: "Like to have the gluten free option for food. I know i chose it when i got the ticket but i did not get it."

Výhody: "The flight attendants were perfect and very professional. I had a toothache on both flights back and forth. And on both flights, the crew members were always keeping an eye on me. Thanks so much. And also the pilots did an amazing job on making the flight as smooth as possible, love the 777! Thank you Swiss. I'm flying again to Athens this summer, I'm going with Swiss :)"

Nevýhody: "A gap between flights for 20 hours"

Výhody: "Good service... good food....on time. I will fly Swiss again."

Výhody: "Nice flight attendants. Clean planes."
Nevýhody: "Seat pitch too small-no room. Food was not good. Outdated entertainment movies"

Výhody: "Accommodating"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."

Výhody: "Same as above, we were really pleased with the service and the food, and the crew was great!"
Nevýhody: "Seats a little close together but not terrible."

Výhody: "The attendants were cordial"

Výhody: "Attendants were cordial"
Nevýhody: "There was no organized boarding of coach passengers. There was sufficient food provided but overall quality was marginal."

Výhody: "Plane was nice, lots of movies to watch, free wine"
Nevýhody: "Seats to close together, crew a little snooty"

Nevýhody: "The crew at the check-in was rude, confused, and ignorant, and flight attendants were forgetful and ignorant."

Výhody: "Wonderful staff and service. Multiple snack and meal service very much appreciated. I love Swiss Air."
Nevýhody: "I found the movie selection a bit limited for such a long flight."

Výhody: "So far so good"
Nevýhody: "So good"

Výhody: "Can't think of anything we didn't like. All the attendants were very nice, always smiling and helpful. It was great, will fly with Swiss again for sure."
Nevýhody: "Can't think of anything."

Výhody: "The new 777-300 is great. besides the disorganized boarding, everything else was great!"

Výhody: "Excellent inflight experience with the entertainment; snacks were plenty, crew was very efficient."
Nevýhody: "Notithing to dislike comes to mind."

Výhody: "most things were good"
Nevýhody: "the passport check process in Zurich was awful!"

Výhody: "Good people."
Nevýhody: "Bad food."

Výhody: "All the meal and snacks were excellent! The crew was friendly."
Nevýhody: "It was too warm during flight, not enough air flow. The lights are too bright and spread light to passengers during "sleep" time. The remote controls for the TV's need to be cleaned. Passengers need to be reminded to not open windows during "sleep" times"

Výhody: "Great food and drink service."
Nevýhody: "Entertainment system is outdated relative to other airlines. A bit disappointing."

Výhody: "Kind flight attendants who were attentive and friendly"
Nevýhody: "Seats are hard and very small. No chargers and having the remote control cut into the armrest was uncomfortable and awkward. I kept accidentally hitting the stewardess button with my elbow when I would try to use said armrest."

Výhody: "Nothing"
Nevýhody: "The fact that Swiss air didn't put me on a stand bye flight after I missed my Barcelona to Zurich flight because I was at the wrong gate was no professional of Swiss airlines! They gave me no help at the airport and I was forced to pay $1,200 for a new flight home."

Výhody: "I arrived safe."
Nevýhody: "The plane was old. The space was very cramped and the entertainment didn't work. There was no wifi."

Výhody: "Friendly crew"
Nevýhody: "Very uncomfortable seating"

Výhody: "The seats were really comfortable! The staff was amazing. They were very friendly and kind. The seats reclined really nicely."
Nevýhody: "I would have liked more movie choices but it wasn't too bad of a selection."

Nevýhody: "Old entertainment system didn't work"

Výhody: "In flight entertainment was decent"
Nevýhody: "Seats were not comfortable. Will fly a different airline next time."

Výhody: "Super friendly amazing Flight Attendants!!"
Nevýhody: "plane seats seemed kind of old"

Výhody: "Service"
Nevýhody: "None"

Výhody: "No issues. Loved it."

Nevýhody: "Seats r not comfortable plus entertainment is not good enough"

Výhody: "LOVE SWISS AIR!!!!!!!"

Výhody: "Flying Swiss Air was a delight!"

Výhody: "The only thing working for these people is the food on the plane. That's about it."
Nevýhody: "Staff was extremely rude, no internet access, the tv and remote are old and very poorly kept. If you don't arrange your dishes after you eat to the staff's liking --- you will get one of the worst attitudes possible which is just unacceptable. Unfortunately this attitude transfers to the airport staff in Zurich so I was not too shocked on the plane. However, they should learn a thing or two from the Lufthansa employees. They are a long way from being professional."

Výhody: "Flight was almost empty and Got to sit by my self with no one next to me. And the flight attendants were amazing."

Výhody: "Service on plane was excellent."
Nevýhody: "Boarding is disorganized. Ok board is the general rule. The waiting area behind passport check was Spartan and lacked any real amenities. No food, services or area to charge devices."

Výhody: "Each employee on the plane was nice."
Nevýhody: "N/A"

Výhody: "All aspects"
Nevýhody: "Nothing"

Výhody: "Loved the plane, people and timeliness"

Výhody: "Delta always does a superior job - domestically and internationally!"

Výhody: "Everything"
Nevýhody: "Nothing, keep at it"

Nevýhody: "Everything was perfect!"

Nevýhody: "N-S"

Nevýhody: "Have to call out the delta lounge...excellent and healthy. My experience was outstanding. Thanks Delta"

Výhody: "Informative communications during delay"
Nevýhody: "Rushing to board resulting in bad customer service during boarding"

Výhody: "Everything went smoothly. Baggage was at carousel before we were, a first."
Nevýhody: "Everything was fine."

Výhody: "Operated by Delta so great!"

Výhody: "."

Výhody: "Flew us safely home."
Nevýhody: "We waiting on the runway for over a long period."

Výhody: "Excellent Service."

Výhody: "The movies"
Nevýhody: "We boarded late, then sat in a hot plane for an ester 30-40 mins because the route got cancelled. They wouldn’t serve us beverages while it was so hot inside. We landed over 49 mins later into Lax"

Výhody: "on time"

Nevýhody: "The airplane was freezing cold. I had on a sweater and jacket and was unbearably cold. The entire plane was miserable. There weren’t any blankets either...this is not the"

Výhody: "Flights were on time and friendly attendants!"

Výhody: "ditto above"
Nevýhody: "ditto above"

Nevýhody: "No drink or snack service. No trash pick up. No option to purchase or rent headphones"

Nevýhody: "waiting on the tarmac for 40 minutes"

Výhody: "Over cramped No Space for carry on slow service"
Nevýhody: "Over cramped No Space for carry on slow service"

Výhody: "No hassle, no drama, very smooth."
Nevýhody: "The blueberries were rather bland."

Výhody: "Friendly people and clean plane"
Nevýhody: "They lost my luggage, I hope it shows up shortly"

Nevýhody: "Condition of the airplane"

Výhody: "Sitting in middle isle, just get elbowed a lot."
Nevýhody: "Nothing"

Výhody: "All I need to say."

Nevýhody: "Late and missed my international connection"

Nevýhody: "Boarding area; boarding agent; boarding staffing; seating (comfort); flt. attendants: That's all... aww"

Nevýhody: "Delay from Seattle to pasco."

Výhody: "Unlimited snacks and drinks..."
Nevýhody: "The mediocre upgrade."

Výhody: "Our stewardess in the economy cabin was probably one of the best we have ever encountered. She was very courteous and personable."

Výhody: "Everything from boarding, service, arrival time and deplaining was smooth"

Výhody: "On time"

Nevýhody: "No free meals."

Výhody: "Stewards"

Výhody: "Service"

Výhody: "They got us from A to B without any problems."
Nevýhody: "Efficient to the point of robotic."

Nevýhody: "Service"

Výhody: "Nice staff"
Nevýhody: "Old plane especially in first, no TV s"

Výhody: "Delta is one of the best airlines I've flown with. Staff is very helpful, and customer service and amenities are tip notch."

Výhody: "Excellent service"
Nevýhody: "Plane was a bit old"

Výhody: "EVERYONE WAS FRIENDLY"
Nevýhody: "NOTHING ON THIS PART TRIP WAS FINE"

Výhody: "Nice"
Nevýhody: "Check point had only one person working on a holiday weekend made for an extremely long wait"

Výhody: "Nothing"
Nevýhody: "Waiting at PDX for hours and being ignored by Delta."

Výhody: "Had the row to myself"
Nevýhody: "No complaints"

Výhody: "Nothing"
Nevýhody: "Everything"

Výhody: "Movie & Music selections were awesome!"
Nevýhody: "I have no complaints!"

Výhody: "Counter delta staff had clear communication with a welcoming attitude she was wonderful"

Výhody: "Everything"

Nevýhody: "Their computer terminals were down on the boarding area. Actually about 5 Boarding areas were down no one was available to give direction or answer questions until you got To the front of the line and many had to be sent then to a different line. Bad enough the terminals were down but not even close to German efficiency in handling the problem. Also several of the stewards were rather surly and short"

Výhody: "It is so nice to flight on board a plane were the staff knows what to do."

Výhody: "Very professional crew.efficiently run. I spent extra for additional legroom in economy class and would have been comfortable but it I was seated next to a very large person which created a seating space reduced by a third. I was miserable the entire time by the man leaning into me. Not exactly the airlines fault."

Výhody: "Outstanding cabin crew."
Nevýhody: "Mediocre food with totally inadequate available snacks between meal services. Inadequate meal before landing."

Nevýhody: "Took off late."

Výhody: "On time-well organized!"

Výhody: "One of middle aged blonde flight attendants - didnt get her name- was super nice and friendly and shoukd be rewarded for standing out in the crowd of flight attendants. Food above average."
Nevýhody: "Delay at departure in Frankfurt - fuel tank problem- made people miss their connection flights. Medical problem on board caused delays and me having to change seats at the end to where the sick woman used to sit - smelled of vomit, gross. 3 crying bwbies for 12 hours. Seats too narrow, room in front too small with table pulled out. LH always good but not this time."

Výhody: "On time"

Výhody: "row 34 bulkhead was good leg room (I am 6'4")"
Nevýhody: "Crew did a poor job getting food out on time. They rushed the final food service with less than 1hour left to LAX and had to eat very quickly before descent and had little/no time to fill out customs cards. In seat entertainment TV worked very poorly - very slow response to pressing buttons and very slow load of content."

Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."

Výhody: "The downstairs lavatories are genius!"
Nevýhody: "Nothing!"

Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."

Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"

Nevýhody: "1 hour between flights meant a very hectic transfer."

Nevýhody: "They change the gate for transfer last minute"

Nevýhody: "We were given seats directly behind their Premium Economy or whatever they called it on the return flight. We had purchased an upgrade. I have evidence of cc charges. While our seats (located directly behind the Plus section) gave us extra leg room (I don't know why) we did not have the wider seats, food service style and menu as given to those directly in front of us. There was actuallly a barrier between them and us which hit me in the head every time I stood up! On a long flight from Munich to LAX we felt and were cheated."

Výhody: "Really NOTHING!!!"
Nevýhody: "I didn't enjoy I had to search if my flight was cancelled due to. Lufthansa pilots strike. I'm not enjoying to still wait to find out if I have a flight to get back to the States on Monday because my flight was cancelled. I'm really annoyed to get this survey since Lufthansa should know there was NO flight to LA today!!!"

Výhody: "This is how to run an airline. Ausgezeichnet!"

Výhody: "Same as above"
Nevýhody: "Same as above"

Nevýhody: "See above"

Výhody: "Lufthansa makes you feel like you're flying first class...even when you're flying in an economy cabin seat!"

Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"

Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."

Výhody: "short hop--good"

Výhody: "Great"

Výhody: "all"
Nevýhody: "overall service"

Výhody: "Everything worked like an expensive Swiss watch! Employees were polite, friendly, and very helpful! I will fly with Lufthansa again and again!!!"

Výhody: "Friendly crew"

Výhody: "Being seated in econmony plus. Everything behind the scenes that i didn't see that made this flight safe. Very thankful. Didn't matter that not enough coffee was onboard for breakfast."
Nevýhody: "The selection and range of music could be improved, or may be it is just my taste within the genres on offer."

Výhody: "Wrote my thoughts in the wrong section. See Milan to Frankfurt"

Nevýhody: "I started to get hungry between meals."

Výhody: "The crew did their best to help several people whose seat requests were not honored including a woman traveling with a dog who was given an aisle instead of a window seat. Crew came around with water and juice frequently."
Nevýhody: "Seat assignments were not honored. My husband and I were seated in two different rows even though we requested to sit together in an aisle and window seat and checked in the day before the flight This happened on all four legs of a trip to South Africa. Extremely narrow seats and little leg room. Felt like a cattle car. An aggressive woman with disruptive, screaming children was allowed to Torture passengers for a good five hours of the flight before the bursar finally moved her. This was after several hours of complaints from other passengers. She was eventually moved twice due to passenger complaints. The situation should have been handled after the first complaints which occurred two hours into the flight before the situation completely detiorated Food was terrible and meals ran out."

Nevýhody: "Cramped seating in Economy"

Výhody: "The flight was very good."

Výhody: "The flight left on time and arrived on time. It would've been helpful if more announcements were translated to English."
Nevýhody: "Everything went smoothly."

Nevýhody: "the person sitting next to me, barefooted the whole flight with nasty toes"

Výhody: "On-time flights."
Nevýhody: "Seems like Germans have perfected isolation of all passengers heading to the USA at the airport terminal. After passing 3 passport/boarding pass check points I attempted to buy some coffee in the shop near the gates. Again they demanded passport and boarding pass. I refused. I cannot resist a comment: "Welcome to modern-day Dachau experience!""

Výhody: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Nevýhody: "Nothing"

Výhody: "Excellent crew & service; enjoyed the special meal selections and the great movie options."

Výhody: "everything else was fine"
Nevýhody: "the bathroom smell. they should have at least a good smelling soap, like lemonsoap.... the pasta was too overcooked."

Nevýhody: "I wanted to check 2 bags, even though you only get one free checked bag for economy international. The desk agent at check-in wouldn't check my second bag and didn't know how much the fee even was for the second bag. She was not exactly pleasant, which might have been because it was 430 in the morning but still. I just ended up carrying on two pretty big bags. The crew ended up gate checking one for me in Frankfurt which was nice. But I would have paid not to carry that dumb thing around with me through the giant Frankfurt airport. Other than the one desk woman in Prague, everything else was good."

Výhody: "Service with a smile. Great food. Great use of space for bathrooms away from passengers"

Výhody: "Crew service was excellent. I would recommend Lufthansa to everybody."
Nevýhody: "Considering the length of flight we received o.k. refreshment."

Výhody: "The plane is nice and big, and clean. The flight attendanrs were very helpful, and friendly. My seat was very comfortable, with a lot of leg room."
Nevýhody: "The flight took off over 30 minutes late (in both directions), and the food really was terrible. Most of it was over cooked, and unappetizing."

Výhody: "IT WAS ALL PRETTY GOOD"
Nevýhody: "THAT I WAS IN COACH BECAUSE I DIDN'T WANT TO PAY FOR AN UPGRADE"

Výhody: "Air bus was amazing!"

Nevýhody: "See above. Horrible."

Nevýhody: "It was cancelled!"

Výhody: "Easy to use Lufthansa,"
Nevýhody: "however since we had a cheap ticket, for some reason they would not let us check in online only at the airport. Online check in should be available for everyone no matter what kind of ticket you have."

Výhody: "Short flight, but crew was awesome and even had a quick meal service!"

Výhody: "The crew is really welcoming"
Nevýhody: "The seats are too narrow and a bit too hard"

Výhody: "the drinks"
Nevýhody: "seat reservation. having to pay for luggage...."

Nevýhody: "There was no wifi on flight"

Nevýhody: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Nevýhody: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Výhody: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Výhody: "On time and friendly crew"
Nevýhody: "Boarding needs improvement"

Výhody: "The flight arrived a few minutes early."
Nevýhody: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Výhody: "The service"
Nevýhody: "The food."

Nevýhody: "Not enough leg room"

Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Nevýhody: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Nevýhody: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Výhody: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Nevýhody: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Výhody: "Everything was clean and well organized."
Nevýhody: "The flight was delayed 1 1/2 hours."

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Výhody: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Nevýhody: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Výhody: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Nevýhody: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Nevýhody: "Flight was cancelled."

Výhody: "Wifi on Board"
Nevýhody: "Nothing"

Nevýhody: "infotainment was down. Lost my luggage the flight was delayed"

Výhody: "Fast boarding"
Nevýhody: "The entertainment system wasn’t working for the whole 10 hour flight."

Výhody: "Crew"
Nevýhody: "N/a"

Nevýhody: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Výhody: "Entertainment"
Nevýhody: "Food and one bathroom out of service makes an awful flight"

Nevýhody: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Nevýhody: "The streaming service didn’t work"

Výhody: "Nothing"
Nevýhody: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Výhody: "The cabin crew were pretty good. That's about all that was good."
Nevýhody: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Výhody: "Excellent experience with the cabin crew."
Nevýhody: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Výhody: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Nevýhody: "Nothing to be honest . All positive."

Výhody: "Airline staff good and professional"
Nevýhody: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Nevýhody: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Výhody: "Easy airport business"

Výhody: "Loved this 747! Crew was professional and food was very good."
Nevýhody: "We had a long wait (25 minutes) at the gate because we were early."

Výhody: "Special treat for King's Day Friendly crew"
Nevýhody: "15 min late boarding 30 min delay leaving the gate Very little leg room"

Výhody: "everything"
Nevýhody: "nothing"

Výhody: "There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe."

Výhody: "- entertainment systen was OK (movies), but has no current news - food was good - windows can be darkened progressively"
Nevýhody: "- Schiphol airport (AMS) is small, crowded, noisy; no water fountains; toilets are dirty and insufficient in number; SFO is much better - KLM boarding process was chaotic (not by group or row number), boarding/security personnel (4 old guys) didn't have a clue - 787 is noisy, chairs are uncomfortable (my back still hurts) and very close together, they also recline way too much - food trays not collected promptly - noisy babies on all flights - clearly not enough cabin crew for a full flight - no or wrong info by pilots on timing (crew are always lying anyway) - gate is all around the back at SFO (long taxi to get there) - they inserted people in wheelchairs during deboarding thus holding everybody up."

Výhody: "Economy class product offers good value for money."
Nevýhody: "Boarding processes could be enforced consistently."

Výhody: "Flight all good"
Nevýhody: "Suitcase did not arrive and still not received."

Výhody: "Professionality of the crew, punctuality, comfort. I loved the new Alitalia uniforms."
Nevýhody: "Food was embarassingly awful, almost disgusting. Too limited entertainment choices."

Výhody: "Very good flight.I recommend it to everyone."

Výhody: "The flight attendants were amazing. Great entertainment system."
Nevýhody: "Seats were a bit uncomfortable for long distance flight."

Výhody: "Friendly stuff"
Nevýhody: "The expiriace going there was horrible because of the weather."

Nevýhody: "Small seats"

Nevýhody: "Tegel airport was horrible as it was very confusing. Two flights next to each other at the gates created a swarm of people. Confusing line ups at the checkout counter."

Nevýhody: "Crews the best"

Nevýhody: "Food"

Nevýhody: "Everything was well)"

Nevýhody: "They denied me boarding because I did not have a printed ticket!!! THIS WAS NOT DISCLOSED WHEN I BOOKED IT NOR IN THE CHECK IN EMAIL."

Nevýhody: "My tough plastic carry-on didnt fit into their newly applied strict rules and had to checked in. Arrived Broken into pieces:("

Výhody: "Nothing"
Nevýhody: "Food was tasteless. Crew- had "you owe me faces" the whole flight. Outdated equipment, TV and so on."

Výhody: "Food service"
Nevýhody: "Service"

Výhody: "The service in the flight."
Nevýhody: "I had problem with entertainment system because I could see any images on the screen and they couldn't fix it. For 12 hours flight it was not fun."

Nevýhody: "Nothing bad. All is good."

Výhody: "Legroom"
Nevýhody: "Sandwich was unappealing"

Výhody: "Meal and service"
Nevýhody: "Trip still long more than 11 hours"

Výhody: "Service is good."
Nevýhody: "Food is ok, but inferior to Turkish or Uzbek airlines."

Nevýhody: "Unable to selesct seating."

Výhody: "Nice crew."
Nevýhody: "There was only one food option. Sound on my tv station was broken."

Výhody: "comfortable seat and leg space"
Nevýhody: "I had 2 bug bites on my thighs... I hope the airline will clean and spray the upholstery."

Výhody: "Professional service"

Výhody: "Always on time"

Výhody: "All right"
Nevýhody: "Nothing"

Výhody: "Flight attendants are good."
Nevýhody: "I was asked by KLM to ask Aeroflot if my baggages were on the plane to LA at Moscow, because I had 10 hours. However, Aeroflot security didn't listen to me and kept saying I'm okay( I guess she wanted to say I was a right gate) and didn't let me talk to groundhostes, and kept screeming to others to show her their boading pass. I could get to talk groundhostes right when I get in the flight, not sure my baggage were with me. My suitcase was damagged at both flights on the way and back. And had to wait for two hours to receive the form, and to claim it, you have to submit so many documents and takes tim e. I am waiting for it."

Výhody: "This was a cheap flight from LAX to ZRH with a layover in Moscow and that's about as good as it gets."
Nevýhody: "The check in personnel was not that helpful and were very slow to check in everyone to their corresponding flights, and since kiosks were not available for aeroflot the experience was unavoidable. The plane economy class is really as uncomfortable as it gets for a transatlantic flight. There were no beer options for the flight (nor vodka which is weird), and flight attendants weren't that happy to talk to you in English. 5 hours wait at Moscow are the worst, if you're thinking on saving some dollars on a transatlantic flight this is not worth it."

Výhody: "The leg room! And the meals were delicious"
Nevýhody: "Boarding was slow and unorganized. At times VERY warm"

Výhody: "I like the service, flight attendants were very nice, food was great, the seats were comfortable and had plenty of leg room"

Výhody: "Movies Not as tight as other airlines"
Nevýhody: "Need more games like trivia Food was very bad crew did not come to pick up trash"

Výhody: "some of the food"
Nevýhody: "Worst flying experience. Very over obese guy and his wife (at least 6'3" and 400 ibs) were seated next to me. I never had that ever happen to me and during the flight from LA to Moscow, the guy's body for 12 hrs was all over me and sweaty. Most disgusting. It was an invasion of my private space and taking the right to my seat because his body was on my seat. No human being should suffer through that experience I ordered special meal and it was all plain and vegitarian even though I am not vegiterian"

Výhody: "friendliness, food, in-flight entertainment"

Výhody: "Everything was great!"
Nevýhody: "Everything perfect."

Výhody: "On time"
Nevýhody: "The food"

Nevýhody: "Three delayed flights and all we were given were food coupons. We missed a whole day due to flight delays. With our connecting flight from Moscow to Madrid, they were so late that they started moving with not everyone in heir seat. Seemed unsafe but I can tell they were in a rush since they were so far behind schedule."

Výhody: "I did like everything, but last year they let us to have 2 luggage's for free, this year it was only 1. That's the main thing we did love on Aeroflot."
Nevýhody: "My friends mother was flying with us, she did not received her luggage"

Výhody: "New Dreamliner planes are great for jet leg recovery."
Nevýhody: "After unbelievably long check-in, they were not able accommodate our family . Me and my wife had to take one child each separated by 8 rows. The flight attendants unfriendly attitude was not even a surprise anymore after spending 4 days in Moscow."

Výhody: "respectful flight attendants"
Nevýhody: "meal trays slide over the tray tables. Need to be custom designed to fit better."

Výhody: "price. service."

Výhody: "They had a handful of good movies available to make an eleven hour flight suck less. Boarding was exactly as lengthy and tedious as it is on any airline."
Nevýhody: "The staff looked at us like they has bugs up their noses, but so did every Russian in Moscow. It's like being American is offensive to them. The ten hour layover was excruciating--we slept on the floors, while they advertised their completely booked in-airport hotels every thirty minutes on the intercom. The airplane was so hot I literally poured cups of water over myself every couple hours to keep my clothes damp and my body at a reasonable temperature. The food was pretty terrible."

Výhody: "All the food and drinks available on the whole trip. The service was very professional."
Nevýhody: "none"

Výhody: "Same as before, very happy and pleased and enjoyment exceeded expectations. I highly recommended Aeroflot to all of my followers online!!!"

Výhody: "Great service Nice staff Mostly comfortable Cheap!"
Nevýhody: "The TVs didn't work properly and lag a lot. Food was average but offered several meals which was cool"

Nevýhody: "Some of the crew were not working for you - they seem to act like you are inconvening their lives."

Nevýhody: "More training in English would make communication better."

Výhody: "Crew Food"
Nevýhody: "Service of land personnel in Barcelona The plane was leaving at 11:25 and the personnel didn't start doing the check in until 9:20. And then when calling to board the call once and then did the last call for boarding immediately after. Making all people to run to board the plane and laugh about the people worrying about not been able to make it!"

Výhody: "Friendly staff. Organized. Spoke English. Helpful. Performed security checks when needed."
Nevýhody: "The magazine holder on the back of the seat was old and fell backwards hitting my knee the entire flight. If they can improve those chair back pockets to stay up or snap up so then don't hang back and take up leg space that would be nice."

Výhody: "The food was good. The crew was very good. I slept comfortably thanks to the sleep mask and blanket."
Nevýhody: "My screen was out of commission for the first half of the flight."

Výhody: "Good"

Výhody: "The seats were comfortable and had generous leg room."
Nevýhody: "There was no overhead supplemental air. The plane was hot. The food was terrible. Salad- some wilted lettuce, a tomato, small slice meat and only mayonnaise for dressing. The small bread was inedible. The stench coming for the toilet was very bad and the flight crew frequently sprayed it with something(that did not work) I was 4 rows away and had trouble with the stench. I will not fly with Aeroflot again."

Výhody: "Crew was courteous. Flight was long but entertainment was good. An okay flight."
Nevýhody: "Not much to be said about going beyond what is necessary. I myself am a simple traveler who does not need much in special accommodations. But, I often felt I received the bare minimum of customer service. Not good, but not bad either."

Výhody: "Smooth boarding"

Nevýhody: "The food can be better."

Výhody: "The food was excellent. Nice to have eye cover, slippers, pillow and blanket on your seat as you boarded."
Nevýhody: "No real organization boarding in Moscow. The crew spoke no English and the flight was out of LAX none of them looked happy to be working. Seats really tight considering the length of the flight."

Výhody: "It's ok for the price not as bad as spirit"
Nevýhody: "The food is not good You can't buy drinks or food if u get hungry The service is subpar"

Nevýhody: "Great staff"

Výhody: "Great crew. Great pilot!!!"