Pokročilá dezinfekční opatření
Každodenní čištění a instalace palubních HEPA filtrů pro lety do Saint Paul
do Saint Paul nelze letět přímo. KAYAK doporučuje, abyste letěli Minneapolis St Paul (MSP) (12,18 km z Saint Paul). Tam si můžete pronajmout auto nebo objednat taxi.
KAYAK je vyhledávač pro cestovatele. To znamená, že prohledáváme web, abychom pro naše uživatele našli ty nejlepší ceny. Zpracováváme více než 2 miliardy vyhledávání letů ročně a jsme tedy schopni zobrazit širokou škálu cen a možností letů do Saint Paul.
Cenová předpověď KAYAK používá předchozí data s cílem určit, zda je pravděpodobné, že se cena letu do Saint Paul v následujících 7 dnech změní. Uživatelé tak mají lepší představu o tom, zda je lepší s rezervací počkat, nebo rezervaci provést ihned.
KAYAK Mix vám umožní kombinovat různé jednosměrné letenky, díky kterým oproti tradiční zpáteční letence ušetříte. do Saint Paul tak můžete letět s jednou leteckou společností a zpět s jinou leteckou společností.
Termín cesty není pokaždé fixní. Pokud termín vaší cesty není zcela pevně daný, díky funkci flexibilní termín uvidíte všechny dostupné možnosti letů do Saint Paul až tři dny před/po preferovaném termínu. Můžete si tak vybrat let, který vám nejlépe vyhovuje.
Skóre na základě recenzí zákazníků KAYAK
Výhody: "I apreciated how well informed he captain kept us. There were several delays but she communicated freely and helped us to feel safe."
Výhody: "Boarded nearly on time - doesn't always happen"
Nevýhody: "As usual, someone boarding the plane before I did had jammed my overhead compartment with their carry on luggage."
Nevýhody: "It was great"
Výhody: "On time, smooth take off and landing."
Nevýhody: "Air conditioning was very loud"
Výhody: "The TV"
Výhody: "Smooth ride"
Výhody: "Everything . Delta is one of the best"
Výhody: "The care and good food was much appreciated. There were plenty of excellent movies to watch to make the time pass in an enjoyable way."
Výhody: "Plane was nice and clean. Staff attendants were great & respectful."
Výhody: "All the attendants were very nice. The movies were great, but ones I would have liked to watch were not on your list."
Nevýhody: "There was no Christian music on the music section."
Výhody: "The plane was an older model but staff allowed main cabin to use 1sr class bathroom."
Nevýhody: "The choices of free snacks were limited. They should also give more than 1 package of peanut."
Výhody: "seating, food, service"
Výhody: "Didn’t take three days to drive"
Nevýhody: "Packed in like sardines"
Nevýhody: "It was smelly. Anyone who does not smoke can smell old smoke. Yuk. Also, smells like a neighboring passenger has bowel issues. Ick"
Nevýhody: "They take them forever to find me another fly ,make miss my other fly, my work my time and my sleep"
Výhody: "Comfy on time and personable. Food was good too. Thank you."
Nevýhody: "It was all good."
Výhody: "They have few movies selection that was good"
Nevýhody: "I like being in a big space faster. And clean good service I"
Nevýhody: "The Cancun airport provides a terrible experience for transferring between flights, especially if you need to change from the international terminal to a domestic terminal or vice-versa. There is no way to get between terminals inside security and the free shuttle is slow and overcrowded. Meanwhile, one is forced to run a gauntlet of taxi and shuttle drivers trying to get you to pay them exorbitant fees to drive you to your terminal. Once you finally arrive you discover that there is no dedicated baggage recheck for an international arrival. Just don't buy a ticket that transfers in CUN."
Výhody: "on-time and quick boarding times"
Nevýhody: "Waiting too long before take off with no circulation of cool air"
Nevýhody: "Nothing. Delta is the best airline in North America"
Nevýhody: "Due to waiting so long on the tarmac, I almost missed my ground connection. Also, two persons with impaired mobility were deplaned while nearly all the remaining passengers waited. It has been my experience in the past that those with impaired mobility are assisted in deplaning AFTER the other passengers have deplaned. This only makes sense. Also, baggage handling was slow compared with my previous experiences. Seemed to be a hard landing."
Výhody: "I liked the selection of movies."
Nevýhody: "The arrival estimate was off."
Výhody: "Staff was amazing and pleasant. Had decent food and as much comfort as zone 3 can offer."
Nevýhody: "No complaints."
Výhody: "Lincoln ground staff is top notch. Friendly Midwest people."
Výhody: "On Time"
Výhody: "On Time"
Nevýhody: "Late starts"
Nevýhody: "On time"
Nevýhody: "The attendents only served one round of beverages in Comfort Plus."
Výhody: "Airtravel is not exactly something to 'LIKE' but it was good."
Nevýhody: "Attendant was a bit forgetful, didn't get my or my daughters drinks straight. She took forever to take the order too and was using a phone or something to type the order in and STILL got it wrong!"
Výhody: "We were stuck for an hour and a half on the tarmac"
Nevýhody: "We were stuck for an hour and a half on the tarmac"
Výhody: "Loved it all. That's good advice above :)"
Nevýhody: "It was a blast!"
Výhody: "Plane should have been inspected before scheduled departure at 5:30 AM!"
Nevýhody: "Narrowest bathroom I have ever entered! I weigh 120 lbs!"
Výhody: "Lots of movies available!"
Nevýhody: "One small bag bag of peanuts?!?"
Nevýhody: "half-broken screen, couldn't access anything on the left side"
Výhody: "On time departure and slightly early arrival"
Nevýhody: "Airline food is just so inadequate in every way."
Nevýhody: "Read previous complaint"
Nevýhody: "Not enough sitting space felt very cramped"
Výhody: "FOR A BUSY AIRPORT IT WAS A FRIENDLY SERVICE DAY"
Nevýhody: "NOTHING IT WAS GOOD AND THANK YOU"
Výhody: "IT WAS A GOOD TRIP AND THANK YOU"
Nevýhody: "EVERYONE ON THIS PART ON MY TRIP WAS FRIENDLY"
Výhody: "Great costumer service"
Výhody: "you still get a complimentary snack and drink"
Výhody: "Everything was good"
Výhody: "Getting to my destination on time, in one piece"
Výhody: "Was on time"
Výhody: "The service and the airplane"
Nevýhody: "Nothing at all"
Výhody: "Lufthansa is great."
Výhody: "Loved the flight. Definitely better than Swiss which is what we flew in."
Výhody: "Great service as always"
Nevýhody: "Took off late."
Výhody: "Flights to/from Prague are generally late and we missed 2 connections in 1 week"
Nevýhody: "Connection. Ft from Prague was 2 hours late and there was no connection. We missed our dinner with dear friends that we rarely get to see."
Výhody: "Clean plane.."
Nevýhody: "I was very upset that from Kuwait to Frankfurt I paid in sir net but the speed was very bad . It's not fair to pay 15$ for that it's not fair. And I ask my money refund! And again they saying that speed is very good for watching YouTube and video streaming! Why Lie?? IT IS NOT FAIR!"
Výhody: "On time"
Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."
Výhody: "Good service.good movies.Good food."
Výhody: "New plane, nice seats. Typical Lufthansa."
Nevýhody: "Strict weight limitations for carry on luggage. Go British Airways if you have large carryons. Lufthansa is militant about luggage weights."
Výhody: "service on luthansa was delightful"
Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."
Nevýhody: "The flight was delayed, they said due to weather, but would not let me off the plane to make other arrangements. Terrible customer service by partner airline, United. The airline did NOTHING to help me out."
Výhody: "Good gate agent, legroom was actually okay."
Nevýhody: "Missing assigned flight (see previous flight comments), lack of crew service"
Výhody: "Great food!"
Nevýhody: "No entertainment"
Výhody: "Friendly crew"
Výhody: "Good space between seats"
Nevýhody: "Old and loud plane, especially loud and shaky on taking off"
Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"
Výhody: "Flight was uneventful, which is what you want!"
Výhody: "Fell aslep right after takeoff"
Nevýhody: "Delayed flight"
Nevýhody: "They change the gate for transfer last minute"
Výhody: "I liked the process this time because I didnt miss the flight (unlike last time when lufthansa workers denied us to go to the front of the line at passport checkpoint) IN PRAGUE CHECK IN PEOPLE WERE WONDERFUL!"
Nevýhody: "Nice crew"
Výhody: "I liked it overall"
Nevýhody: "I absolutely hated and was very surprised at the completely illogical step of making people who have connection flights wait. Lufthansa was the one that scheduled two of my flights so close together, not letting people with connection flights to un-board first is completely counterproductive. Most other airlines let people with connecting flights unboard first."
Nevýhody: "Lufthansa cancelled my flight on November 23rd a few hours prior to departures because their pilots went on a strike. When I called and asked if they would rebook me the lady on the phone said that she could rebook for a trip that had two layovers from 2pm(Prague time) to 8:30pm(NYC time) for the 24th of November (thanksgiving). When I asked her if there was anything else she said that was the soonest flight she could find. When I checked my self I found and booked a flight for the 23rd. When I called back they refused to give me a refund."
Výhody: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Výhody: "Food/drink choices and portions were very generous on our long haul flight over the Atlantic into central Europe from the west coast of the the US. Efficient boarding. Lots of entertainment options as well."
Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"
Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."
Výhody: "Great crews, great amenities, good food. Best flights I've been on in a long time."
Nevýhody: "Economy seats are tough after 10 hours. But thats what I paid for so no issues."
Výhody: "Easy on, easy off this flight. Crew was good on this flight. Got us all on and to Frankfurt no problems"
Výhody: "Friendly crew"
Výhody: "The agent at the counter was very very helpful and accommodated us to an earlier flight. That saved us lot of time."
Výhody: "These guys gave me a positive and energetic vibes . Unexpected great food , the atmosphere was uplifting and positive, thank you. I had 5 connection before in the same week, but this one was very memorable"
Výhody: "The flight was very good."
Výhody: "Hats off and Thank you to the Man behind the counter at the gate. My knees are bad and I walk with a cane, he ensured I was transported safely and in time to the new gate when we had to switch gates because of plane issues."
Nevýhody: "When a couple of ladies boarded and were going to be seated in the exit isle. going by the color of their skin and the clothes they were wearing, the stewardess with long blonde hair, assumed they did not speak English, and rather rudely told them that they should not be in this row. To which they responded in prefect English. told her they were comfortable with the emergency seat and helping passengers. She kept pushing them and finally they switched with a couple other passengers. VERY RUDE!!!!"
Nevýhody: "We missed the connection so never made this flight."
Výhody: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Nevýhody: "I wanted to check 2 bags, even though you only get one free checked bag for economy international. The desk agent at check-in wouldn't check my second bag and didn't know how much the fee even was for the second bag. She was not exactly pleasant, which might have been because it was 430 in the morning but still. I just ended up carrying on two pretty big bags. The crew ended up gate checking one for me in Frankfurt which was nice. But I would have paid not to carry that dumb thing around with me through the giant Frankfurt airport. Other than the one desk woman in Prague, everything else was good."
Výhody: "Crew service was excellent. I would recommend Lufthansa to everybody."
Nevýhody: "Considering the length of flight we received o.k. refreshment."
Nevýhody: "Cabin crew strike...all flights cancelled. Could not get through to Lufthansa by phone and no replay via email for assistance with re-booking. Website would not allow re-booking without $900 in re-booking fees."
Nevýhody: "It was cancelled!"
Výhody: "We made it safe and sound!"
Nevýhody: "An older smaller jet. Kind of rickety... but we made it."
Výhody: "N/A - entertainment was not an option"
Nevýhody: "N/A - entertainment was not an option"
Výhody: "Flight right on time, lunch, entertainment"
Výhody: "Short flight with a full meal!! Imagine that!!"
Nevýhody: "The business class seats are quite narrow."
Výhody: "Friendly front desk, staff at the gate....friendly service in board"
Výhody: "Easy to use Lufthansa,"
Nevýhody: "however since we had a cheap ticket, for some reason they would not let us check in online only at the airport. Online check in should be available for everyone no matter what kind of ticket you have."
Výhody: "Nothing about this ride was enjoyable"
Nevýhody: "My in flight entertainment system did not work at all. Was only offered vegetarian options for food. Felt the crew was a bit rude. #firstworldproblems"
Výhody: "Short flight, but crew was awesome and even had a quick meal service!"
Výhody: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Nevýhody: "If I knew how to recline my seat earlier. I did try several times"
Výhody: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Nevýhody: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."
Nevýhody: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."
Výhody: "Good food, friendly service"
Nevýhody: "More trash pickup; only one round of beverage service"
Výhody: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Nevýhody: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."
Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Výhody: "Friendly staff"
Nevýhody: "Leg room"
Výhody: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Nevýhody: "Except for the man next to me - great!"
Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Výhody: "Food was excellent, service from staff was friendly, and entertainment options were great."
Nevýhody: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."
Nevýhody: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Výhody: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Nevýhody: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
Výhody: "Left ontime and service was excellent."
Výhody: "Nice to have a wrap for the snack."
Nevýhody: "Would have preferred boarding by row - back of the flight first so would have been more organized."
Nevýhody: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"
Nevýhody: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."
Nevýhody: "Please Endeavour to put the expiration date on the food served in the flight."
Výhody: "The staff was extremely pleasant. Food was good!"
Nevýhody: "Have no complaints"
Výhody: "Decent seat size. Sorta slept the whole flight."
Výhody: "The cabin crew were pretty good. That's about all that was good."
Nevýhody: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."
Výhody: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Nevýhody: "Not much to comment on here."
Nevýhody: "Two hours delay in the start."
Výhody: "I really like the spaciousness, the plug ins and general service"
Nevýhody: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."
Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Výhody: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Nevýhody: "The entertainment was quite dated and didn't have new movies etc"
Nevýhody: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Výhody: "Easy airport business"
Výhody: "The staff was fast and curteous."
Nevýhody: "There is not anything to complain about besides the usual discomfort of travel."
Výhody: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Nevýhody: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
Výhody: "Service was good"
Výhody: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Nevýhody: "Quite bummed that the flight didn't have wifi / USB):"
Výhody: "The crew was very nice and helpful."
Nevýhody: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Výhody: "captain was great."
Výhody: "We really liked the KLM people, from the check in crew to the flight attendants."
Výhody: "10 hour flight - I was well looked after, regular drinks, the food and snacks were good enough and tasty. The in flight entertainment was good - latest movies and worked a great variety of tv, books and movies. The airplane was modern and comfortable"
Nevýhody: "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."
Výhody: "There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe."
Výhody: "Flights left on time, arrived ahead of time. Seats comfortable. Baggage arrived quickly. No charge for wine/beer, although I do not imbibe when flying long distance. Food ok for airline food."
Nevýhody: "Unable to pick seats in advance,, were assigned seats that did not recline for 11 hour flight. One bathroom not functioning. Very limited movie choices for inflight entertainment. Seat belts much shorter than other airlines, so very confining, unable to loosen to relax in any position other than sitting straight in seat. In Rome had to check in & go through security at Terminal 5 then get bussed to Terminal 3. Only airport where we had to take out all electronics, including converter plugs, headphones, etc, place in a flimsy clear plastic bag ( that broke ) to go through security. Line to check bags pretty slow for number of passengers. Glad we had plenty of time."
Nevýhody: "My family of five spent a lovely week in Sardinia. Our return flight took us through Rome. We were boarded an hour ahead of departure from Rome for our 10+ hour flight, only to be held on the ground for a one hour delay. Barring equipment malfunction, this is a totally unacceptable way to treat people. Be assured that I will avoid Rome in the future if at all possible. I trust that Rome nor Italy need my tourist dollars and there are many lovely other places to spend them. Exceedingly disappointed, Pam Just"
Výhody: "The cabin crew was very friendly and helped me to move from a center seat to an aisle seat. They were good natured throughout the flight, especially one gentleman. The main meal was also surprisingly tasty."
Nevýhody: "The cabin crew was very friendly and helped me to move from a center seat to an aisle seat. They were good natured throughout the flight, especially one gentleman. The main meal was also surprisingly tasty."
Výhody: "on time great crew"
Nevýhody: "small seats with very limited foot room"
Nevýhody: "Only beef in meat options"
Nevýhody: "Plane was late arriving, and thus wasl late departing. Boarding was slow and chaotic."
Výhody: "Nice short flight, everything was on time"
Nevýhody: "I went from TXL to AMS. There is *nothing* to do in the TXL airprot :-|"
Nevýhody: "No individual TVs. I won’t fly without making sure my individual seat has its own!!!"
Nevýhody: "As usual the small plane and bare bones flight service makes for a horrible flight 3 hours late 4th flight on American that has had insane schedule problems"
Nevýhody: "Condescending staff, lackadaisical crew, pitiful excuses of why we were delayed."
Výhody: "On time, not completely full, good staff at gate & on plane"
Nevýhody: "All good."
Výhody: "Boarded on time. Concierge met me at baggage check to direct me to the queue I needed. (Two days ago, no concierge, and I spent 15 min in the wrong line to check a special-handling bag.)"
Nevýhody: "25 min to get from late push-back to throttle-up. Late arrival at destination."
Nevýhody: "Tight seating"
Výhody: "Very comfortable, affordable, nice staff! On time. Will fly AA again."
Výhody: "Smooth Travel! AA is great"
Výhody: "Felt very quick, I supposed after a 15+ hour flight from Sydney."
Nevýhody: "As always tight seats."
Nevýhody: "The trip is still ongoing 6 hours after it was to have been over and we still have a couple more hours to go. I understand that things happen, but most of the problems today seem to have been preventable. First, our plane in Lihue was delayed for over 3 hours because they could not get a working fuel truck to fill the plane. Three hours? This caused us to miss our connection in LA, although just barely. We had to wait onboard so that we could use the same gate that our outgoing plane was departing from. If we had just been sent to a different gate we. Oils have made our original flight. So, they put us on a flight to Chicago because there were no more flights to Minneapolis. Then, once in Chicago the incoming plane was delayed and we sat on the tarmac for 40 minutes before deplaning. Then after an hour delay we were told the crew was on the ground and we were boarded. Sat in the plane for another hour, then we’re told we were still waiting for crew members that were delayed so we deplaned again. Another 90 minutes past and we got back on the plane and sat for another 45 minutes. We are finally pulling away from the gate. Hallelujah!"
Výhody: "The touch down at MSP. Was sitting over the wing and barely felt it."
Nevýhody: "Was told carry on needed to be checked because there wasn't any more overhead room for my 9X14X16. So then I had to dig through it at the gate to remove lithium batteries and it took an additional 20+ minutes at MSP to get to baggage claim/wait/claim bag. There was plenty of room in overhead storage for my bag."
Výhody: "Crew; snacks are okay, but could be better."
Nevýhody: "Coffee is always burnt; overhead compartments too small; too little space for legs."
Výhody: "Nothing. Still waiting on New Years to see if AA get us back to MSP"
Nevýhody: "Made me check my carry-on because they claimed the bones were full and they weren't. Not even close."
Výhody: "Perfect quiet comfy flight"
Nevýhody: "New cheap fare is honestly offensive trash."
Výhody: "Crew was friendly and provided good service."
Nevýhody: "Seats are very small. Boarding process could be improved. Seems some people board out of sequence and it screws up the process of stowing luggage and getting to your assigned seat. These same people bring in large over sized bags that will not fit in the above compartment or underneath the seat. Charging these individuals for these violations would deter them from engaging in this behavior. You might also want to add to your instructions how to disembark the plane, some individuals think their schedule is more important and rush up the isle in front of others who are trying to get their carry on luggage from the overhead compartment. Losers!!"
Výhody: "I really like having the ability to upgrade to a more roomy seat the most. I am 6 foot 1in and leg room is so very important to me when i fly, it the difference between a good experience and a great experience. For just a few more dollars i was able to enjoy a great flight."
Nevýhody: "I don't like not having the movies to watch on the back of the seats, although i do understand the cost cutting reasons. It's not a problem, just saying."
Výhody: "Fairly regular updates from Captain, approx every 15-30 minutes. Flight attendants were ok, performed duties as expected. Announcements were difficult to hear over sound system. I don't know if Captain and the flight attendants were soft-spoken, or if the volume was not turned high enough, but I could hear less than have of what was said over the audio system."
Nevýhody: "On the plane for approx six hours. Sat for two hours at the gate, then another hour on the tarmac. Would have been more bearable, but AA's seats are sooooooo close together, that there is nowhere near enough room to stretch legs when weather causes delays. AA's seats are the most uncomfortable (in regard to space and lumbar support) of the three major airlines."
Nevýhody: "it was an hour late"
Výhody: "Actually, I like that it was late because my first flight arrived late. The flight overall was very quick and smooth."
Nevýhody: "The seats were covered in crumbs from the previous flight, but that's probably because of the hurry to get passengers on to the next flight because the plane was late."
Nevýhody: "No priority boarding for people with babies and toddlers"
Nevýhody: "The handle for the window shade was torn off"
Výhody: "The in-flight snack and the flight attendants on the flight were great."
Nevýhody: "I tried to standby for an earlier flight on a first class ticket but I was told that's almost impossible as people waiting for upgrades have priority over me, so they may be able to get me a seat but in Economy. So, AA has no problem having a First Class ticketed passenger traveling in Economy and ticketed Economy passengers flying in First Class. Well, I do have a problem with that and didn't stand for it."
Výhody: "entertainment system on domestic flight is swesome"
Nevýhody: "boarding took long time"
Nevýhody: "Female attendant on 11/22 mpls>Dallas-Fort was very rude."
Nevýhody: "3 hour delay - no compensation."
Nevýhody: "After having my flight delayed 4 hours causing me to miss my connection, I was placed stand by on a different flight through another city so I could try and make it home on time. I was the first person in line for stand by, but the flight was full so I knew it was a long shot. Waiting at the gate, I was excited because one person didn't show and they were giving him a two minute wait time before I could board. During this wait time a woman passenger came over and said she had just been given a ticket change at the gate counter. The agent at the gate was furious because the flight was sold out and said the woman should not have received a ticket, but should have been placed on stand by. She went over and scolded the other agent for this mistake. Okay, so she should've been placed on STAND BY behind me in line. After the unprofessional arguing between the two agents, they both admitted it was a mistake and she should be second in line for stand by, BUT they did not honor this and placed her on the plane bumping me. Needless to say, I missed my connecting flight because of this and extremely inconvenienced my family and in addition had to pay an extra 75 dollars out of my pocket to keep my dogs at their kennel an extra night because I arrived home 5 hours after expected. I understand that flights end up getting delayed and the agents are doing the best they can to accommodate travelers, but admitting a mistake and not fixing it to make it right is unacceptable. I notified American Airlines of my situation and only received a form letter with enough miles to get me 1/8 of a flight. I don't even care about the miles because I don't plan to ever fly with them again, I want the money for the dog kennel I had to pay extra. I was visiting my husband who serves in the US Army causing separation from our family for long periods of time and this extra headache and expense due to the mistake of American Airlines was disheartening."
Výhody: "Flight was on time, and arrived about 1/2 hour early into MPS!!"
Výhody: "Love the new entertainment on your own phone"
Nevýhody: "Boarding took forever due to people's luggage in the overhead."
Výhody: "Why because my flight was delayed did I get moved to the last boarding group???? I was group 2 on my original flight... I feel as though I should've kept that status. Subsequently... I was forced to check my roll on carry-on. I also was forced to wait at baggage claim in msp. I purposely traveled with carry-on items to avoid this issue! Not happy..."
Nevýhody: "See above"
Výhody: "Uneventful, except for a malfunctioning getaway in MSP which caused a very brief delay."
Nevýhody: "It was freezing."
Nevýhody: "Requested for wheelchair assistance but none provided?!!"
Výhody: "Did not travel from Phillies to Minneapolis. Due to change in program."
Nevýhody: "Two hour delay due to mechanical issue was a showstopper."
Nevýhody: "A passenger seated next to me threw up all over me as we landed. We were seated towards the back, we should of been let out first because when I say threw up, I mean he THREW UP!! And the hosts looked less than pleased and just handed us paper towels to clean it up. Just not very friendly."
Výhody: "This one at least flew off the runway soon after closing its doora"
Nevýhody: "Same as above but I missed a whole day with my relatives at the lake :("
Výhody: "We left on time and arrived right on schedule. No problems or issues."
Nevýhody: "I had a $200.00 fee to change my flight by 12 hours."
Výhody: "Flight attendant was amazing!!!!!!!"
Nevýhody: "Too much chaos at counter to board planes, 2 flights scheduled at same gate and my flight was 1hr 30min delayed because of it. Other customers missed flight etc... Admin could have worked better with these upset customers"
Výhody: "Slept the whole way"
Výhody: "No cancellations"
Nevýhody: "Got stuck between two over weight people."
Výhody: "boarded quickly."
Nevýhody: "crew was unfriendly. flight was late."
Výhody: "Even though I had a middle seat in the back, it was comfortable."
Nevýhody: "At the airport in Philly, the staff didn't listen to my questions and wasted my time making me re-check in and use the baggage ticket machine which was not able to calculate that I didn't have to pay for a checked bag because I am an Advantage member. So after waiting in line and doing these two things I had to wait in line again to work with customer service. The staff seemed most interested in chatting with each other."
Výhody: "Took off and landed on time"
Nevýhody: "Getting told we changed gates, then delayed, then gate change again, and delayed again. Didn't seem like anyone knew what was going on and being delayed that much messed up my next morning plans"
Nevýhody: "No food or newspapers."
Výhody: "Not to have to change plane between Prague and Toronto."
Nevýhody: "No entertainment on plane, so 9 hrs reading or looking into air. Employee did only what they has to do, had missing buttons on their uniforms, shoe which were not polished since they were new. Bathroom were running out of paper."
Výhody: "Nothing, the flight was missed"
Nevýhody: "Missing my flight"
Výhody: "Easy boarding."
Nevýhody: "Video screen loose and no volume control, so Oud I couldn't watch. No food-na more applicable. Seats uncomfortable and tight."
Nevýhody: "weather grounded non stop flight... required my finding a hotel for overnight... loss of MSP hotel, and two days rental car, too... costly and not reimbursable because "act of nature"... earliest way to MSP they said was via Nashville w/long layover... then connecting to Delta upon arrival in MSP, checked bag didn't arrive... it was filled w/medical equipment and AC couldn't tell us where it was... Delta bent over backwards to assist... AC was non-commital and not helpful at all... waited for incoming flights at the airport MSP for 8 hours... no bag... finally, Delta gave us vouchers for dinner and put us in a hotel... when it as really Air Canada's fault... etc, etc..."
Nevýhody: "Air Canada did everything wrong except for the actual flying of planes. Repeated delays and cancellations with NO organization or communication to the passengers. I made it to my final destination 24 hours later than original itinerary, almost all of which was spent in airport lines. My bag didn't arrive until 5 days later...on the wrong porch."
Výhody: "Flights attendants were very attentive and helpful on flight."
Nevýhody: "Entertainment system was quite outdated and not user friendly, but it was nice to have it offered."
Nevýhody: "Why have automated checkin and then still have to wait in massively long line to drop off your luggage. Do it like Jet Blue or Virgin or any of the other airlines.......you show up, auto check in, bag tags, separate line for smart efficient people to drop off their bags and get on with it. Its just so inefficient and puts a complete damper on the trip......maybe curbside checkin also."
Nevýhody: "Felt like a budget flight. We've flown air Canada in the past and this flight seemed like their low end fleet"
Výhody: "Genial crew"
Nevýhody: "Disorganization in Boston, we almost missed our connecting flight"
Nevýhody: "and unexpected change of flights led to cancellation of flighs. Never ever Air Canada or related airlines"
Nevýhody: "I wish Air Canada sent check-in emails for flights in as well as out. I didn't get a reminder check-in email when I was flying out and that worried me a bit that there may be something wrong with my reservation. It also irritated me that because I had booked my flight through Kayak and not Air Canada directly I was not able to make any changes to the reservation online - I had to call their reservation phone number (from another country) and be put on hold for 20 minutes (so needless to say it was an expensive phone call)."
Výhody: "Staff was really friendly, the flight attendant was even wearing a little witch hat for Halloween, which I really liked. Due to an underbooked flight, we had free choice of seat, because I originally was booked on an aisle seat, I could change to a window seat, that was nice. Since it was a small machine from Toronto to Minneapolis (a little more than 1,5h flight), there was no entertainment system, besides the nice view out of the window. And who likes to start a movie during such a short flight, to not be able to finish it? They also ask you to hand in your carry-on before you enter the plane, because there is not enough space for it inside, which I liked, no wiggeling along the aisle with a little trolley, I just fetched it outside the plane after we landed."
Nevýhody: "Unfortunately, Air Canada didn't serve gluten-free snacks on any of my flights yet (I had good gluten free food though). This is not meant as a negative review, because as an allergic you're usually prepared. It's more a suggestion for gluten-free snacks, peanuts or m&m's work as well as most gummy bears or chocolates :)"
Výhody: "they food I did purchase was pretty good."
Nevýhody: "no snack at all, was all food for purchase. The inflight entertainment was nothing if you didn't have their Air Canada App."
Výhody: "We got home but later then expected."
Nevýhody: "Coming home late. Going thru customs took too long. No one to help with directions at Toronto Airport"
Výhody: "- On time performance - Friendly crew - Comfortable flights"
Nevýhody: "The gate facility at the Toronto airport was worse than a bus terminal. It was over-crowded and chaotic. Again, we boarded through the tarmac and not through a walkway."
Nevýhody: "I've never been on a transatlantic flight that didn't offer a drink with dinner. Plus, not having a TV screen for passenger's entertainment is out dated. Time to upgrade these planes, or don't use them for long haul flights"
Nevýhody: "Though not in your control, we had a two hour late start. The gate area was crowded with too little seating. It was so far from the main airport area that refreshments were hard to get. The airline did give some snacks but nothing very substantial. Our 8:30 something flight didn't get off until after 10."
Nevýhody: "The boarding gate for small aircraft is very far away from the terminal. There was not enough seating for all those waiting for flights"
Výhody: "Efficient boarding."
Nevýhody: "Strong stink coming from bathroom. We were seated toward he back (maybe 2-3 rows from the restroom and it was strong smelling at times."
Výhody: "They were quick to bring meals and snacks. Friendly and accommodating flight crew."
Nevýhody: "For a 9 hour flight, I would have preferred a heads up that there is no in-flight entertainment and you need to have a charged device of your own with the Air Canada app pre-installed. And if you didn't get that memo and you have an Apple device, you're out of luck. Otherwise you can rent an iPad for $10. The chairs were thin and flimsy making it difficult to sleep. And unfortunately we got a "window seat" that did not have a window. It was very disappointing."
Nevýhody: "The flight attendants were overwhelmingly rude and unhelpful."
Nevýhody: "Delayed baggage took 3 days to get to my home. Flight attendant had assured me that the bag (sports equipment) made the connection which it hadn't."
Výhody: "Able to check carry on before boarding."
Nevýhody: "The flight was delayed an hour and the lounge was not large enough to accommodate all of the passengers in Toronto."
Výhody: "We arrived to our destination safely"
Nevýhody: "Overbooked flight Switched gates at the last minute before boarding--very confusing. Filthy bathrooms on plane Typical bad airline food; couldn't even break apart dinner roll it was so rubbery. No individual movie screens, had to use your own mobile device and earphones or pay $10 to use an ipad provided by the plane to access in-flight network. Overall very disappointing service. Expected much more from Air Canada."
Nevýhody: "2 little kids, kicked the back of my seat the whole flight"
Nevýhody: "Overly crowded in the are awaiting for flight. It was not organized well and you could tell staff was getting on edge from customers asking about boarding. The departure times should be spread out to avoid this."
Výhody: "The commuter terminal in Toronto is a bit of a pit. Basically a glorified hallway, which gets pretty chaotic while you are waiting for your flight, and others are queuing up. For anyone with mobility challenges it is a long hike from the main terminal."
Výhody: "Air Canada worked hard to get people where they needed to be but security was somewhat difficult although understandable"
Výhody: "Nothing at all actually"
Nevýhody: "Old tiny plane, delayed two hours because of what seemed like sheer stupidity. I mean we had to wait an extra 30 mins on top of the regular delay time because they loaded the bags wrong. I had already been traveling over 24 hours due to the time zone differences and this last flight was just intolerable. Certainly it could have been worse, but this was just terrible already."
Nevýhody: "After paying for a business One-Way.. the flight was canceled abruptly without any forewarning. There was the a line of 50-75 ppl with one attendant working. It took me nearly 3 hours to get anyone's attention, and finally told i was 'lucky' to get on a flight the next morning, after missing a Wedding dinner. I was also forced to pay 2x cab rides to the airport. Thanks Air Canada"
Výhody: "Food was actually pretty good and the staff did reasonably well even though most of the customers were clearly unhappy."
Nevýhody: "A majority of flights run by Air Canada to the US were delayed. If this had been due to weather, fine, but at least our delay was caused by mechanical malfunction. Our flight was delayed for 5 hours due to multiple different mechanical issues including that the bathroom would not function during the entire flight, the wing flap had issues and the door would not seal correctly. The flight immediately preceding ours to Minneapolis was also delayed by over 4 hours. Surprisingly the flight before that also had a bathroom malfunction that prevented customers from using the bathroom. If this was the exception we could understand, but looking at the history of our flight, it's only on time 23% of the time. The poor customer service people must hate their lives. Something needs to change."
Výhody: "Customer care hotline service over the phone was great! They took care of all my problems and was very nice."
Nevýhody: "Customer service at the airport needs to improve tremendously!"
Nevýhody: "We arrived from Rome at 3:30 - we wouldn't have made our 5:25 flight to Boston if I hadn't contacted an agent 2 times stating we were STILL in the security line"
Výhody: "Actually a very good flight, the flight was delayed by less than a half hour, but was really no bother. Slept very well and had enough leg room."
Nevýhody: "The food was not even close to good or even average."
Výhody: "It was short, thank goodness since our flight was delayed twice."
Nevýhody: "The small claustrophobic feel of the plane. Every time the steward pushed the cart up,the aisle he bumped into me and was kind of rude."
Výhody: "that the crew was friendly"
Nevýhody: "food was awful"
Výhody: "Fast & efficient"
Nevýhody: "Crew was strangely inflexible about rules that I had not encountered before- being only in ticketed seat until at altitude (the flight was very empty), only specific headphones during takeoff & ascent, no headphones or electronic devices at all during final descent and landing."
Výhody: "The crew in Orlando was efficient and kind to waiting passengers. We were boarded and in the air in record time. Surprisingly, my baggage was unloaded in Toronto in record time. I would hope that that it always the case."
Výhody: "Got me to minneapolis"
Nevýhody: "Boarded via small rickety stairs. Flight delayed over an hour."
Výhody: "There was no food or entertainment, so nothing to ratr"
Nevýhody: "Left very late, bumpy ride and bathroom was broken."
Nevýhody: "Boarding at terminal was crowded. 4 flights leaving at same time made process difficult."
Nevýhody: "Very uncomfortable seats. The gate was also located way off in some wing that felt like a back hallway or service entrance. I kept turning back thinking that I had wandered into a staff hallway. The gate area was very crowded and lackluster. I assumed that the area was a temporary space during construction, but the staff said it was permanent. Very uninviting."
Nevýhody: "This was the first time I've flown on Air Canada. In the four flights - 1) the flight staff was rude and abrupt (they should look for jobs in IT Service -they'd fit right in). 2) the food was horrible 3) One flight was absolutely freezing - when I asked for a blanket, I was told they had none. 4) Couldn't check in to any of the flights via mobile app and had to call the 800 number for assistance 5) Website was absolutely horrible to navigate"
Výhody: "hospitable, comfortable, not a full plane so room to move"
Nevýhody: "can't think of a thing except would have liked a 2nd cup of tea"
Nevýhody: "Boarding was chaos and disorganized"
Výhody: "Plane was small and it was a short flight so there wasn't any entertainment or food. We were served drinks and staff was friendly, honest and accommodating."
Nevýhody: "Person boarding us boarded 1/2 of the passengers, then closed the door and went home. Yes, this is exactly what happened!. She also loudly complained that AC was always expecting her to stay late, etc.. The rest couldn't be boarded and we couldn't take off until a replacement came."
Nevýhody: "no one met us at the gate with a wheelchair, we were directed to a cart for a bit, then the driver asked if I could walk the rest of the way, I could not walk that far, so we got a wheelchair, the airport is very poorly marked for directions."
Nevýhody: "Very small plane for an international flight. Smelled a bit like urine covered with air freshener"
Výhody: "See above."
Nevýhody: "See above."
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