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Nejčastější dotazy – rezervace letenek do Prahy
TOP letecké společnosti (4) nabízející lety Norsko – Praha Václav Havel
Skóre na základě recenzí zákazníků KAYAK7,3
LOTCelkové skóre založené na 5434 recenzích
7,4Nástup na palubu
7,4Komfort
7,9Posádka
6,9Zábava
6,9Jídlo
Recenze letecké společnosti
flight was 1 hour late and boarding was horrible and disorganized using a bus
flight was 1 hour late and boarding was horrible and disorganized using a bus
Výhody: "The crew was very profesional . Our fly was safe and on time."
Nevýhody: "Maybe variety of good movie could be better ."
Výhody: "The crew was really great, seats like in any Airbus (I guess better then Boeing)"
Nevýhody: "Very old movies as entertainment."
Výhody: "An average for a short haul flight."
Nevýhody: "Boarding process was not very clear. They took us to a far remote position."
Nevýhody: "The loading was a mistake. We were bused out to the plane but they didn’t start until the planned 30 mins before departure and it took 90 mins so we left over an hour after we were scheduled. Landing so late that a number of people couldn’t make their connections"
Nevýhody: "Aircraft was comfortable and crew worked above and beyond normal crews to ensure all passengers were happy."
Nevýhody: "Awful airlines, disorganized and chaotic. Warsaw airport was also awful. Extremely confusing to figure out what was going on. Flight was delayed. Workers were not helpful in figuring things out. One of the worst flights I’ve taken"
Výhody: "The seats were comfortable."
Nevýhody: "The flight was delayed for 3 hours and it did not have WiFi (even though it was a Dreamliner!)!!!!"
Výhody: "One stop flight, faster than a boat."
Nevýhody: "Lost luggage, delayed our plans for 3 days(all luggage was lost!!!)"
Výhody: "Punctuality"
Výhody: "comfortable"
Výhody: "Crew and staff were amazingly friendly. The seats were comfortable."
Nevýhody: "The flight from Newark to Warsaw was delayed by over an hour."
Výhody: "Quick problem solving with the delayed flight."
Nevýhody: "Again, lost baggage is an incredible inconvenience."
Výhody: "I am fine with everything"
Výhody: "Excellent crew, excellent service, great entertainment choices."
Výhody: "The staff was amazing"
Nevýhody: "the flight was delayed"
Výhody: "It had some interesting movies and food could been great if given two meals. Was able to get more candies and drinks."
Nevýhody: "Only one meal to get and could been more variety of movies like in Spanish and Russian and Polish. More music to listen to."
Výhody: "Crew was really helpful and friendly. They took care of us completely. Boarding, take off, landing, everything on time."
Nevýhody: "Airplane didn't provide flight specifics. (Speed, altitude, outside temperature). Just basic info. Seats in this particular plane are really narrow. Everytime someone passing hit my shoulder. This didn't happen in other planes."
Výhody: "All stuff members spoke good English."
Nevýhody: "I was in the business class. Food was too salti Cabin stuff were clumsy Plates and glasses fell of their hands on the pasengers Many times dueing the flights. Chairs wrre stuck and a stuff member need to come every time i needed to change position."
Výhody: "Boarding was quick and well organized despite the full flight. In fact check-in and security were pleasantly quick in Budapest. The flight time was almost an hour shorter than scheduled which was a pleasant surprise - it was great to have at least four of the cabin crew who spoke Hungarian. As the people in front of us didn't recline their seats, we had decent legroom. Food was good, cabin crew were attentive."
Nevýhody: "Nothing - though arrival in Chicago was not pleasant - huge lines at immigration and customs - took an hour and half from getting off the plane to getting out of the customs hall."
Nevýhody: "My whole ticket was determined and I had 2 transfers from Copenhagen to Poland and my language was missing and still not found"
Výhody: "Great flight lots of leg room"
Výhody: "Price was cheapest for us, so we bought with LOT. Turns out that you get what you pay for."
Nevýhody: "Flight was over an hour late. Boarding involved remaining in an extremely crowded bus for more than 30 minutes waiting, without apparent reason. No food or inflight entertainment"
Výhody: "Meals were surprisingly good. Dreamliner."
Výhody: "The entire cabin crew was excellent. Service fabulous. Requested vegetarian meal. It was supurb. Very unusual for flight from. Eastern European countries They exceeded my expectations . Thank you"
Nevýhody: "Boarding from. EWR WAS lousy. Flight going to Warsaw was delayed to start with . They did not announced . Only shown on screen. They have to definitely announce to the passengers THEY WILL BOARD AS PER GROUP NO. . NEED NOT MAKE A BIG LINE JUST RELAX ON THE CHAIR . PEOPLE ARE TIRED OF STANDING in the line for a long time May be they need to have more group Nos to easy facilitate boarding . This is only a suggestion. If they want to improve customer experience and travel again with them"
Výhody: "Left on time. Pleasant crew. Good snack. Smooth flight and landing."
Výhody: "The legs room"
Nevýhody: "The food was bad"
Nevýhody: "We could not board at the gate, but had to go down stairs to the tarmac and board a super crowded bus. The bus then took us out farther onto the tarmac to the plane."
Výhody: "Actual flight was good & glad to get snacks & drinks at no extra cost"
Nevýhody: "frazzled getting through all the controls & gate distance in such a short connection time"
Výhody: "The entire check in process was smoothe and welcoming"
Výhody: "Nothing"
Nevýhody: "I bought tickets for LOT Polish Airlines and we travelled with Blue Air. Romanian low cost airline (share code). Will never ever fly with LOT."
Výhody: "Barely nothing"
Nevýhody: "So much waiting for no reason. The luggage takes so much time. The seats were so small that you werent able to fall asleep at all. Very dissapointing..."
Nevýhody: "NYC to Warsaw, the flight was 4 hours late no voucher for food. some got it some not. i lost the flight from Warsaw to Bucharest they put me on flight from Warsaw to Vienna that flight was late as well i got to Vienna and i ran to get the flight to Bucharest. i was very tired"
Výhody: "Nice crew and polite"
Nevýhody: "Bathrooms, not clean and not functioning Delays"
Výhody: "I like that I flew on a relatively modern plane."
Nevýhody: "The flight was delayed for 2 hours."
Výhody: "Movie selection was decent as well as the service - the crew was more or less nice and professional with me."
Nevýhody: "The fact that we took off 1 hour late and no apologies have been given. No drink service ha been provided while everyone was just sitting there and waiting for takeoff. Normally the plane would catch up the 1 hr delay but not this time. We arrived 1 hour late."
Výhody: "I would not give 1 star. 0 if possible!"
Nevýhody: "Because of loosing our connecting flight in Warsaw (due to weather...I think, it was never explain to us why our first flight had a 3 hour delay), the boarding staff was very helpful finding us a different route. Well the flight from Warsaw to Berlin, operated by LOT was horrible! No snacks no drinks, not even water on a 2hour flight! Shame on you! I had my wedding gown with me and I asked one of the crew members to put it in one of the closets design for this. And in a broken English she told me 'ya there is a problem' and she showed me the closet, it was full with the crew luggage :( We ended up laying the gown on one seat that was empty! When we arrived at our destination and picked up our luggage we noticed that they broke one of the wheels. Overall very ugly experience with LOT!!!"
Výhody: "Service was very good"
Nevýhody: "The cabin was quite warm; a bit uncomfortable."
Výhody: "Customer service was good and flight arrived on time."
Výhody: "LAX - Warshaw rotation looks underutilized, so should be easier to find cheap biz fare or get an upgrade. The 787 is a spacious plane up front, but LOT uses the traditional 2-2-2 layout with no direct aisle access from window. Also means you're still sleeping close and next to a total stranger. I don't know, I've so gotten used to Delta's biz layout with their direct aisle access and no touch points to a fellow traveller, I don't think I can look at anything more traditional as not a compromise and downgrade."
Výhody: "Also like this crew. Great job of hiring good people."
Nevýhody: "This team has it together."
Výhody: "Calm flight, good service, not many people"
Nevýhody: "It was a bit dark and the seats were uncomfortable, the Windows were dirty."
Výhody: "Nothing was good."
Výhody: "Got there on time"
Nevýhody: "The flight managed to take off with no one's luggage on board"
Výhody: "Nice crew, arrival on time, quick delivery of baggage"
Nevýhody: "No in-flight entertainment- could be just provided through wifi"
Výhody: "The price and the fact I could take a 23 kg bag without paying extra."
Nevýhody: "The check in agent in Riga was very rude. There were two people ahead of me, and a regular line and a priority line. There was no one in the priority line. The first person was served. The woman at the priority line said, "Next," and the woman ahead of me approached, and was told it was the priority line. THERE WAS NO ONE IN THAT LINE. Having witnessed this, I did not approach when she said, "Next." She chastised me for this severely. I am hearing impaired and I was not sure what exactly she said, but it was completely inappropriate behavior. And when I have to pay for coffee, I don't expect it to be instant, and weak, and terrible."
Výhody: "Everything was excellent."
Výhody: "no problems"
Výhody: "I liked the foot rests!! I liked the way the seats reclined and the new tinted glass allowing one to still see out. I liked the individual TV monitors. The staff was friendly and helpful. It was a good experience! I would surely fly LOT again."
Nevýhody: "Ya opine"
Výhody: "Great you provide ways to keep busy on the plane for long flights!"
Nevýhody: "Something needs to be done about carry on baggage. On this flight alone, I counted 80+ people who had to pay for carry on luggage because it also included our backpacks. There were a lot of angry people. Paying $85 for my carry on that alone didn’t weigh 10kg was ridiculous. I’ll be looking into other airlines for my future trips."
Výhody: "Amazing crew, access to lounge, brand new Dreamliner!"
Nevýhody: "Food and entertainment are somewhat bland and the choice is limited."
Výhody: "This flight was also delayed. Our bags never made the connection and waited 2 hours at the baggage terminalwith no support or answers."
Výhody: "The crew was very attentive. The Dreamliner was clean and very nice. Seats were good. Food was good. Entertainment was excellent. they gave blankets,but not pillows (but I did not ask for one.)"
Nevýhody: "The boarding process could be better organized. There is just one large line and it’s like a free for all. There are zones on the tickets but they didn’t board by the zones"
Výhody: "Reasonably a lot of room for economy class. I was very comfortable on a long-haul flight."
Nevýhody: "The boarding process in Norway is a bit of a mess, but not the fault of the airline. We had a delay arriving at the airport and they could have done a bit better communicating what was going on."
Výhody: "I slept"
Nevýhody: "They just opened the gates and ran away and let people board. It was CHAOS"
Výhody: "This was one of the most comfortable and enjoyable international flights I have been on in years."
Nevýhody: "The boarding lineup in Oslo is a bit jumbled but if that’s all I have to complain about it was a great experience."
Výhody: "Not much"
Nevýhody: "Dozens of passengers, myself included, were forced to check their carry-ons at the gate and pay for it due to Norwegians strict weight policy. To be honest this felt like I was being swindled and it ruined the rest of the experience for me. Do not be tempted by the low fares they offer."
Výhody: "Crew friendly and attentive. Seats in Premium really good."
Nevýhody: "They made everyone vacant the gate area and stand for at least 45 minutes prior to boarding. Flight was rescheduled to leave 1 hour and 05 minutes later than advertised then was approximately 25 minutes later than that leaving. This was my first time flying with this airline and l will have second t"
Výhody: "Everyone was nice and the flight was smooth and restrooms were clean."
Nevýhody: "I meant to write my Paris to Oslo review on the Oslo to LA review for what could be better. Like I mentioned the food was not good, please get rid of that white noodle coconut soup in a cup, there’s no way anyone likes it and more episodes on some of the shows like Friends"
Nevýhody: "20 hours of flying and there was a very limited selection of movies to watch, but all passengers are required to watch a very bright video of one of your planes flying through the sky for the last 20 minutes of the flight. Please include some snacks and water during international flights."
Nevýhody: "After having no issues with my carryon on my first Norwegian flight of the day, I was forced to pay 650 NoK to check my carryon as we were boarding my flight from Oslo to New York. This was just ridiculous because my bag fit in the overhead bins just fine and there we’re many empty overhead bins"
Nevýhody: "To be honest, at least a glass of water could be offered"
Výhody: "Everything was great and handled professionally and efficiently, not to mention with such good hospitality and accommodations."
Nevýhody: "All good."
Výhody: "Premium cabin is good value, much more space than economy for not outrageous cost, food is actually really tasty, though still served in a box with plastic utensils in Premium, Dreamliner is nice plane"
Nevýhody: "Nearly an hour late departing because of “passenger security screening for flights to US” - as if they don’t do this every day? They needed to start getting people into gate area much earlier. Limited video content - all sorts of programs I’ve never heard of or didn’t want to watch."
Výhody: "planes are brand new and for the price (under $500.00) from Stockholm to NY it's a steal - but...…."
Nevýhody: "same point !We booked a trip from Stockholm to NY. Got to the airport and the baggage fee was quite high, but i was ok paying it since i didn't prepay online- my mistake. BUT then i was told since the plane was stopping at Oslo we had to pay ANOTHER SET OF LUGGAGE FEES !!!! I said, no you must be mistaken, there is no way you can charge me for two trips just because your plane is making a stop! They insisted and rather than fight and get thrown out of the airport i am disputing with my credit card company, but it can't possibly be legal. $690.00 fees !"
Nevýhody: "The flight kept getting further delayed but remained th same after the flight took off, then when it was due to land at lax and we were there waiting it updates to an additional 45 minute delay. You couldn’t have updated that before the arrival time? Poor customer service!"
Nevýhody: "They lost our bags in the transfer and did not even offer water on the flight!"
Nevýhody: "I was in seat 33F. My husband & I were sitting together, boarded together, yet we were sent down different isles of the plane to board even though we asked to go the same direction. This made us arrive at our seats at different times & made stowing our luggage above rushed, awkward and harder to do. Not a good start considering we are both in our mid 60's. This may have been due to the crew being overwhelmed due to circumstances caused by the airport making us all late in boarding the plane all at once. Also, it was a late flight & there was constant noise from the galley making it hard to try to get any sleep. We were very happy that the crew got along so well but some of the conversations could have been at lower decibles."
Výhody: "Food was actually provided with our ticket... not just ONE meal, but also a snack for before the arrival and the meals tasted good! Also, Oslo is a new and beautiful airport with great options for meals and stores to wander around. Also, the airplane had huge windows to look out of with new dimmer technology as opposed to just a shade. Very cool! With a couple of small downsides, we would STILL definitely fly Norwegian."
Nevýhody: "We gate checked a stroller but were unable to pick it up to use in Oslo which was a surprise as it went straight through from gate check to full check in through the layover... with a 3hr 45min layover, it could have been useful to have it for our infant to sleep. Leg room is tight. Small selection of new movies for entertainment when compared to other airlines and it would have been nice to know we could get complimentary drinks anytime during the flight, but they were only available for free during meal service unless you purchased additionally."
Výhody: "The selection of movies in the on-board entertainment was nice, but available wi-fi on a long-haul trip would have been better."
Nevýhody: "Condescending check-in clerk in Oslo and subjective application of carry-on rules ruined the trip and assured that I will look to other airlines for future international travel."
Výhody: "I loved the service of the crew and the entertainment provided on the flight. Being all new aircrafts the flights have all been very comfortable."
Nevýhody: "It took way too long to board, seemed unorganized with lines forming everywhere and no formal instruction. We landed 30min early but had to wait while taxiing to gate for almost an hour. Took almost another hour to get bags released onto baggage claim. Was an incredible inconvenience as I missed my connecting flight because of the delays"
Výhody: "Worst ever. Never recommend to anyone."
Výhody: "Nothing"
Nevýhody: "Paid for an isle seat but assigned a window. No organization at boarding. Lots of signs for bag restrictions but not heeded or adhered to by passengers or staff. Ridiculous!!!"
Výhody: "Superb jets."
Nevýhody: "Norwegian doesn't provide food or drinks and it wasn't clear at the time of purchasing a ticket. Norwegian airlines call center customer service rep wasn't able to provide a price of 1st checked-in bag and refered to the entity that sold a ticket."
Nevýhody: "I bought the ticket at the last minute and couldn't pre-pay for luggage or food. The food cost me and my companion $50 for sandwiches, snacks and drinks. Even water and soda is $3 for a small can. If you want a blanket, they charge, if you want anything, they charge. Luggage was over $80. Just pay more for a different airline, it will be less"
Nevýhody: "There was no option to choose a meal when booking through you. We weren't aware that we would have to do this somehow so we went the 10 hour flight without food. They were sold out of anything decent on the SNACK BAR menu."
Výhody: "I can't tell you what I liked because I never made the flight due to my first flight being delayed by a full day."
Nevýhody: "Everything because I never made the flight because of a delayed and cancelled first flight."
Výhody: "Good plane, nice crew"
Výhody: "Nothing"
Nevýhody: "Plane was over an hour late. We did not get an explanation for the delay until five minutes before we took off. Airport was not set up to handle the number of fights and large number of passengers. There is only one restaurant with really expensive food and drinks."
Výhody: "Clean planes, free wifi,"
Nevýhody: "Departure delayed nearly an hour, for a flight that is only one hour long. No compensation for delay (such as a free snack). Disorganized boarding - might be better to organize by seat-row numbers"
Výhody: "The plane and plane ride."
Nevýhody: "I understand there is construction but your NY terminal is dirty, uncomfortable, no modern conveniences nor decent restaurants. And boarding was a cluster duck."
Výhody: "Decent leg room, comfortable cabin pressure. Very efficient boarding procedures."
Nevýhody: "While certain individual crew members were friendly, the lot as a whole seemed to have some internal conflicts with communication and organization. Additionally, the frequency of announcements was disruptive. They could be more efficient with timing and delivery of information shared with passengers. The proximity of the bathrooms was convenient but they need better deodorizers in there -- it was a little stinky during the 2nd half of the trip."
Výhody: "Its very cheap! But its a typical no-frills airline that doesn't give you food, extra leg room, etc."
Nevýhody: "There was nothing overtly negative about this flight - you just don't get the nice "extra" things that you'd get if you paid more for your flight."
Nevýhody: "The flight was delayed around 2 hours. We were all stuffed in a small waiting room, then kicked out to have everyone go through a security check again with no explanation. The entertainment and food on the plane was not great at all. Probably wouldn't fly with Norwegian again unless I was on a serious budget."
Výhody: "Self check-in and boarding procedures Seat spacing"
Nevýhody: "Mobile App could be better Amenities"
Nevýhody: "Didn't make it. Had to stay in hotel fly to London wait 4 hours then fly to Los angeles"
Výhody: "The new plane, clean, on time"
Nevýhody: "I asked for a refill of a glass of wine and it was denied. I found that very stingy. The flight from Oslo to Fort Lauderdale was packed with kids and the flight attendants had no control over them, running around, disturbing everybody and they just wouldn't stop. Very annoying."
Výhody: "Checking bags is free!"
Nevýhody: "There was very little communication about gate changes- the gate changed two times while we were at the airport"
Výhody: "The flight was smooth and easy."
Nevýhody: "The longest wait I have ever seen to get passport reviewed. I am sure people missed their flight. There was no sense of urgency, no information, once I got to the gate the sign said Gate Closed. Luckily they were still boarding but bette, no any communication would have been better."
Výhody: "Nothing to like"
Nevýhody: "Flight attendants did not offer water even once. When asked them to bring some told me to get it myself. Sits were super uncomfortable, had to pay for blankets, no snacks were offered. Flight was late by more than an hour both ways. Had to pay for 1 bag and the weight limit is much lower than in other airlines. Also airport is one of the most inconvenient ones. To transfer you have to pick up and drop off your bags. Along with the customs and passport control you would have to wait in 6 lines to transfer within airport. Staff is not helful and is indifferent. Direction signs are small and hard to find."
Nevýhody: "I asked for a glass of water between drink services and was initially refused by the crew. Apparently Norwegian has a policy of requiring passengers to pay for water. Appalling."
Výhody: "Loved the modern amenities - movie selection and being able to order snacks and drinks from the screens. Orders were delivered quickly."
Nevýhody: "It was SO cold for the entire flight. Boarding process was very confusing with the buses. No restroom in gate area."
Výhody: "Obviously this flight was shorter and smaller and I didn't isn't even expect much. However once again Norwegian exceeded my expectations."
Nevýhody: "No entertainment"
Výhody: "The crew was amazing the entire time."
Nevýhody: "The food choices, I ordered a hot snack but they only had ham and cheese. I don't eat pork also I'm diabetic. Not one sugar free item on the list. Why not have a grilled cheese option. I was refunded then offered a veggie sandwich, I paid again for that. Then they found a cold turkey Sandwich. So I was refunded again and paid for the turkey sandwich in thee end. I was starving the entire flight."
Výhody: "The flight crew was stellar: extremely helpful and they made the flight a treat. I couldn't have asked for a better flying experience."
Nevýhody: "I think Oslo is unable to efficiently manage the volume of passengers it has to process. During our 5 hour layover, seating all around Terminal E was at a premium. Access to Terminal F thru the long Passport line was EXTREMELY slow. The gate was crowded and we had to sit on the floor with many others. Then, they cleared the whole area for a security scan and we all re-queued up again. Once boarding began it wasn't much better, with a long wait in the access tunnel. I liked Norwegian Air, but will try to avoid Oslo in the future."
Výhody: "787s are great planes!"
Nevýhody: "Surprised the wear and tear of the seats overall, given how 'young' the fleet of Norwegian is!"
Výhody: "Very nice flight crew. USB in every seat."
Nevýhody: "It is impossible to check into the flight online. Unless you have flown this airline before, there is no way to know that they do not serve food or drinks even on transatlantic flights. Baggage allowance differs from flight to flight, and you can't find out how many bags you're allowed to check in until you're at the airport. I also had no idea that the weight limit was 20 kilos (23 on all other airlines). At the airport, there were two people checking in a crowd from two US flights, so it took forever to check in. Waiting for two hours on the plane for take-off was highly unpleasant as well."
Didn’t happen
I was not boarded because i was positive on my pcr test
Everything is just great, it is worth paying extra, but I wish they had a better coffee.
Výhody: "The offert of 5 euro discount on Duty Free products when you buy some food over 6 euros."
Výhody: "The food options were amazing and the wine was very nice!"
Výhody: "Fast and smoothy check in"
Nevýhody: "After arrival to budapest not platformy ready and waiting over 10minutes"
Výhody: "Stewards"
Nevýhody: "Uncomfortable seats"
Nevýhody: "Larger leg room"
Výhody: "Boarding took forever and we were an hour late"
Nevýhody: "Start boarding time 30min before it is set to fly instead of doing when we are supposed to take off"
Výhody: "We had an eventless and safe flight and it was not too cold on the plane."
Nevýhody: "There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience."
Nevýhody: "Flight was over booked"
Výhody: "crew and boarding was nice"
Nevýhody: "don't stop the airplane 5 miles from the terminal in a pouring rain making everyone have to walk to the gate and getting soaked."
Nevýhody: "Flight was late abolutnie 1 hour"
Nevýhody: "Delay on departure and no bus at arrival"
Výhody: "I liked that we were not late and that the late coming priority guests were told to pay attention next time. Take off and landing were both nice."
Nevýhody: "Boarding was a little slow and we were somewhat late."
Výhody: "Once boarding started it was very fast and flight left shortly after"
Nevýhody: "Seats are very uncomfortable"
Výhody: "Flight left on time and arrived 15 mins ahead of schedule, staff was polite"
Nevýhody: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."
Nevýhody: "Was delayed"
Nevýhody: "Hi"
Výhody: "The crew was really nice"
Nevýhody: "1h30 delay for no specific reason is unacceptable"
Výhody: "The flight arrived ten minutes early at our destination."
Nevýhody: "Extremely small and uncomfortable seats even for a small person."
Výhody: "Everything went to plan and we were very happy"
Výhody: "Staff cheerness"
Nevýhody: "Nada"
Výhody: "All and all great value for the money"
Výhody: "Staff was nice and felt bad for their company’s policy."
Nevýhody: "I was charged $45 US dollars to print my boarding pass!!! I’m used to only being able to check in 24 hours before my flight. I found out that I cannot print my boarding pass within 48 hours of my flight. I was monitarily RAPED and will be disputing these charges! Boo on you Wizz Air....aka f*ckwads."
Výhody: "Crew nice,seats ok"
Nevýhody: "Expensive hold luggage,rip off"
Výhody: "Nothing really"
Nevýhody: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."
Nevýhody: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."
Výhody: "Nice crew"
Nevýhody: "Both flights were Delaid. It was unorganized in every point, felt like chaos. Ryanair sells same services for cheaper price, so I thought it was overpriced."
Nevýhody: "It a good option, a good price, i will fly again"
Výhody: "The staff and flight were top knotch . Could not fault them ."
Nevýhody: "Nothing to dislike ."
Výhody: "Purchased priority boarding for a change which was nice to be able to not have to jump in the queue quickly. Boarding was fine and the crew were very friendly and professional. The extra legroom seats over the wing provided a good extra space."
Nevýhody: "The cleanliness of the plane was not good, the carpets were fraying and the seats were old and tired. The seats were positioned too upright and there was no option to recline the seat so it was a very straight seat for 2hrs on the flight."
Nevýhody: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"
Nevýhody: "The approach of you, all together, should improve, be friendly, more can do attitude...Was not good at all, think to fly again with Wizz or NOT!"
Výhody: "The flight was cheap and got you where I wanted"
Nevýhody: "Make sure you queue early if you want to take your hand luggage on board, as if you are too late in the line they will make you check it into the hold at the last minute. I guess I should have realised that by how early people started queueing and the fact that they charge for checked in luggage."
Nevýhody: "Checkpoint at katowice the wirst ever seen, personnel with very bad atittude wanting personal cosmetics to fit on stupid plastic bag, the rest wanted to scrap or document my bag to pay extra even I already pay for bring it inside cabin, same before boarding I have my computer backpack and already pay 10 eur for large cabin bag and before boarding they wanted for me to checkin baggage because rule is only backpack even I did explain I already paid large cabin, at end I paid 63 Eur total for my luggage I found completly dissapointed and abusing from many passengersbin the same sittuation, also fly have us inside the plane for more than 30minutes without leaving,"
Nevýhody: "I wasn't to bucharest because on the phone the laidy said to me i can travel with my driving license because my id was lost and at the gate they stop me i lost all money from ticket plus transport to airport and back you should refound my money this company is the most worst company in the world"
Nevýhody: "There was a delay 1 hr poor service no apology"
Výhody: "cheap, on time"
Nevýhody: "no reclining chairs, no free water"
Výhody: "Nothing at all"
Nevýhody: "The fact that they have small carry on allowance (free) or with a 7cm difference in width a "large carry on" allowance . To be safe I purchase the extra allowance for large carry on which I paid £19 for on my outward journey. When clearing the check-in gates on my outward journey in London the check Inn clerk informed me that I did not have to pay the large carry on allowance. According to her in my bag but it's been classified as small. On my return journey I decided not to purchase the carry on allowance and I was told that I should have purchase it online instead I had to buy it at the airport at a premium. I won't fly with Wizz Air again."
Výhody: "It was quite good at boarding, quick and efficient (from/to)."
Nevýhody: "So noisy flight. I have never flown before in a such a noisy flight. Totally nightmare! Kids screaming and yelling and parents couldn't handle the situation all passengers were looking. Crew didn't ask if they need any help.."
Nevýhody: "The flight is late from tlv to luton and from luton to tlv."
Výhody: "We landed in one piece"
Nevýhody: "I didn't receive my online check in details so I couldn't check in. I was abroad so chasing up details I should have been provided with / were never told that I should have, were not on the top of my to do list. I only found out that I had to check in online and that I hadn't been provided with these details when I arrived at the airport. I spent 30 minutes on hold before the problem was rectified and I was given my online check in details but it was now top late to check in online (by 5 minutes ). The flight was delayed due to a number of things - a late arrival, people being let onto the plane slowly, people not sitting down and allowing the plane to taxi and leave. This had a knock on effect of making the plane land late and for me to miss my connection (train) so basically through last minute.com not providing me with the correct details regarding the flight and the flight then being delayed it tripled my whole journey back home."
Výhody: "The journey took less than it supposed to. Amazing service"
Výhody: "only good for short flights....the price.."
Nevýhody: "not comfortable seats"
Výhody: "On time and a comfortable flight."
Nevýhody: "Nothing comes to mind."
Výhody: "online check in"
Výhody: "Crew was great. Tight on leg room but fine for the price."
Nevýhody: "Rough and scary approach into landing. Pilot had to abort and come around again. I have only had this happen one other time in 30 years of flying."
Výhody: "leave on time"
Nevýhody: "Small airplane not very comfortable"
Very impressed all ran very smoothly
ok
Everything was smooth and fine.
Nevýhody: "More legroom but then I'm tall. Otherwise just what you would expect from a budget airline"
Výhody: "I paid extra to allocate seat upon booking. When I went to check in I was asked to pay for seats again. We then had to sit separately. Upon boarding we were asked to pay £25 each for our hand luggage - even though we fly every month with Ryanair back and forth and have never paid before. Rude staff"
Nevýhody: "Staff could be taught customer service skills. and stop taking more and more money off people but advertise as cheap flights because they arent. We have vowed never to use Ryan air again."
Nevýhody: "Ice is not carried on flights by RyanAir"
Výhody: "Boarding was quick and tickets are very affordable."
Nevýhody: "Seats do not recline. No place to charge phone. No WiFi."
Nevýhody: "Boarding took long time took ages for a coffee . Stag and hen parties very loud and rowdy"
Výhody: "flight efficient and smooth, thanks"
Nevýhody: "My problem was not flight itself, but boarding from T2 in Charleroi (arrived too early and nearly no facility to eat and wait in a decenta way)."
Výhody: "We landed before time"
Výhody: "No issues getting on flight pretty straight forward."
Nevýhody: "N/A"
Výhody: "Nil"
Nevýhody: "Nil"
Výhody: "Short flight and we arrived safely. Relatively inexpensive."
Nevýhody: "The entire process was chaos. First you wait in a crowd to find out which desk to drop your bags and/or check in. Then you race there with the herd. Then with another herd to the gate. After heading down what seems like a boarding ramp you go outside, then into a holding pen. It’s a giant metal shed that looks like it was made for cattle. Then after standing there for 30-40 minutes, you go outside again to board the plan. On board, there were no amenities, but that was expected."
Nevýhody: "The crew were soooo rude to everyone! Their card machine to buy drinks wasn’t working so they had to take cash but they didn’t have change! They charged 4 pounds for water. Then they were selling scratch tickets AND perfume and jewelry! THEY EVEN SPRAYED PURFUME ON THE PLANE! It gave me such a trrrible headache and made me even more nauseous than I already was from the flight!!! So smelly!!! The seats didn’t recline And my husbands seat was ripped. So terrible all around!!!"
Výhody: "Price, flight crew."
Nevýhody: "The gate was in a sheet-metal hangar outside the terminal alongside the parked plane, no bathroom or seating. We had to line up for the plane outside in the night air for 30 minutes before boarding. We were overcharged for checked baggage."
Nevýhody: "This is my first time to fly with Ryan Air with unforgettable exciting experience. Check in T2A and depart at 'T2B , no flight details ."
Výhody: "Flight delayed, 20 minutes to get through passport control, chaos at the car park due to changes & fees! Welcome back to England ☹️"
Nevýhody: "Ryanair delays, Manchester airport in general, poor and anti-travelers focused"
Nevýhody: "I don't think it was very clear when I made the reservation that paying for a checked bag was only one way. I would like to have some reminder or notification that I had selected only one way. I was surprised to have to pay for the bag on the way back. And it was significantly more than on the website."
Nevýhody: "Delayed at Stansted due to Donald Trump"
Výhody: "Easy to use web. Good car hire rates."
Nevýhody: "Flight a bit late without much explanation. Constant raucous announcements on board but couldn’t understand any of them. Probably trying to sell us stuff"
Výhody: "Nothing. They treat people like animals."
Nevýhody: "The hidden fees, the service, the constant delays without reason or apologies, the filthy planes, just terrible overall. Will never fly with them again. Pay more and avoid this airline."
Výhody: "Low cost"
Nevýhody: "Passengers treated like cattles. Not prepared at all"
Nevýhody: "Boarding was not convenient, a lot of walking outside and standing near the plane. We were not offered just water for free. The worst thing: husband and wife with one checked in bag and one carry on bag can't board together, should board in different time."
Výhody: "Not much"
Nevýhody: "Had tickets with reserved seats. Check-in counter opened only shortly before flight. I checked a bag at the counter (not at the gate) and was surprised to learn that the fee was 40 Euros instead of the expected 25. We were marched outside to stand for 15 minutes before anyone was permitted to board."
Výhody: "No pude abordar por un error de la gente de atencion al cliente y despues viaje por otra aerolinea pagando nuevamente mi pasaje"
Výhody: "Nothing"
Nevýhody: "I used my carry on suitcase for a Ryanair flights in Brussels and for multiple other flights with other airlines and had no issues. At Ciampino they told me my bag was too large and forced me to pay 50 euro to bring the bag on. I explained to them I've had no problems prior to this flight and they did not seem to care. I won't be flying Ryanair again."
Výhody: "Cheap prices"
Nevýhody: "Uncomfortable"
Výhody: "Nothing"
Nevýhody: "Delayed flight then held in pens for ages then held on the plane too."
Výhody: "I was by myself with a toddler, a pram and 2 hand baggage. down"
Nevýhody: "I thought the would take at least one of them at the gate as usual and I asked if they could help with pram and they said NO! It was a nightmare I had to go down a lot stairs. The only person that helped me it was an old lady! This is a rubbish service I won’t reccomend to anyone with kids!"
Výhody: "Everything was well organized and worked as expected. Good ROI"
Nevýhody: "Seats has fixed configuration (but it become an advantage when you're eating and working since front passenger can't make you troubles:-)"
Výhody: "Nothing! Will never fly them again!"
Nevýhody: "Being a tourist, I had no access to a printer to print a boarding pass. First off, who prints boarding passes anymore when you have smartphones?! RyanAir insists on paper! But they won’t print one for you. No they sent you to SwissAir for a printout for a cost of 15€. Then back to RyanAir so they can tag your bags. Do they take the bags? No! You have to go to 2 different areas to to drop off bags. Just ludicrous! Makes you appreciate American efficiency. Don’t fly RyanAir!!!"
Nevýhody: "Seats don’t recline"
Výhody: "If you just need to hop across countries and can get by without knowing your seat or without a big bag, take Ryan. They’re reliable and you get exactly what you pay for."
Nevýhody: "You’re not going to like it if you don’t like to get nickled and dimed to death. Check in and print a boarding pass before you get to the airport...it’s 50 quid if you check in in person!"
Výhody: "Flight boarding was delayed but arrived on time to the destination. Cheap flight"
Nevýhody: "No entertainment or free snacks/water. Flights were cheap but you can't cancel them, just modify the reservation. I bought the return flight to a different airport by mistake but i was not able to cancel"
Výhody: "Cheap flights - that’s about it for the positives.."
Nevýhody: "- Clear policy to split people up unless you pay for seats. They. Seem to deny this but it’s as obvious as it gets. Makes boarding much slower as people try to switch seats - They check in 50% of hand luggage bags on every flight - why not offer the chance to check in small bags for free up front rather than make people scramble for valuables after being forced to check in hand luggage - Very poor seats - uncomfortable and cramped"
Nevýhody: "Flight was delayed."
Nevýhody: "Having to pay extra for everything!"
Nevýhody: "Staff at the check-in desk was rude and condescending."
Nevýhody: "The flight did not fly out of the airport I selected thru kayak. I missed my flight because I was unable to make it to the correct airport in time. I will NEVER use Kayak again."
Nevýhody: "Complete chaos at the airport, with no real queue. Just had blobs of people crowding around counters with no indication of which one to got to if you needed to check in, print a ticket, or check a bag. No one was available to answer questions about which counter to go to, and when you finally waited and got to a counter, the attendants were very dismissive and rude."
Výhody: "Boarding was done quickly by using front and rear doors as well as when departing the aircraft."
Nevýhody: "Seats do not recline and boarding is done on the Tarmac in the rain as well as upon arrival."
Výhody: "Besides bad weather conditions we landed perfectly"
Výhody: "The flight was A-okay, but the experience leading up to it was not."
Nevýhody: "First of all, the website is laid out in such a way that it's easy to make unnessasarry additional purchases. We ended up purchasing seats at the very back of the plane. We were unable to print our boarding tickets prior to checking in at the airport and after waiting in line for help, were directed to self help computers that we had to pay-to-use. These were not working and after lining up for help several more times (to get change to pump into the computers etc...) and sending off a 'chat help request we finally left and got a different clerk. While this second clerk was telling us we'd have to pay for her help, someone else overheard our challenges and took over from the clerk, printed our boarding tickets at no further charge and got us on our way. While we certainly appreciate the service at the end, it should never have come to that."
Výhody: "Nothing"
Nevýhody: "The crew is not welcoming, cramped seat, long line and force to check in my bag and paid 50euros."
Výhody: "Fast efficient service"
Nevýhody: "Some times cold crew"
Nevýhody: "We purchased our tickets through Kayak. Ryanair website was not accessible to add luggage and check in. On the check in counter, we were not allowed to check in because they claimed that we had to check in online. We contacted the Ryanair desk to solve the problem, and we showed them that we are not able to access the website to check in. Eventually, they forced us to buy brand new tickets or we would have missed our flight."
Nevýhody: "Don't even get water on flight pretty cheap"
Výhody: "Nice new planes, comfortable environment."
Nevýhody: "No soap in bathroom, mentioned to crew she was aware of it, did not seem happy I did."
Nevýhody: "30mins delay"
Výhody: "Advertised price."
Nevýhody: "Check-in was a nightmare. I was on international travel with no PC, only phone and Ipad. I downloaded their ap on the phone, as they do not have an Ipad version. After tedious set up of account, I went through and completed the check-in procedure the day before the flight. However, when I attempted to download my boarding pass, the ap failed. I went to the airport 3 hours early. No attendant to be found so that problem could be resolved. less than 1.5 hours before the flight time, and after standing in line for 1 agent, I was told I could not be checked in, because I did not have a boarding pass, and I would have to purchase one from a service desk (different airline was providing service). The service agent said the Ryanair ap should have worked, and called them to request a waiver on the charge. They refused. I had to go back to the gate desk in order to check in, and very nearly missed my flight. Never again!"
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