Najděte levné lety z Prahy do Chile

Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."

Výhody: "KLM STAFF WERE VERY PROFESSIONAL"
Nevýhody: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Nevýhody: "I congratulate the KLM crew!"

Nevýhody: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Nevýhody: "Entertainment"

Nevýhody: "Long haul flight made pleasant by KLM"

Výhody: "My seat at the window was great and the staff really friendly and courteous!"

Výhody: "Friendly staff"
Nevýhody: "Security check at gate; No priority"

Výhody: "Lovely crew, very helpful"
Nevýhody: "N/A"

Výhody: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Nevýhody: "Transfer point needs upgrade."

Výhody: "The flight arrived a few minutes early."
Nevýhody: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Výhody: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Nevýhody: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Výhody: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Nevýhody: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Výhody: "Light snack and complementary wine"

Výhody: "NOTHING"
Nevýhody: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Výhody: "Crew was excellent -kind nice and very attentive"
Nevýhody: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Výhody: "Shirt flight but well catered, boarding was efficient and quick."
Nevýhody: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Výhody: "The flight was perfect! Great food,movies and I even got to sleep !"
Nevýhody: "All was well!"

Výhody: "punctuality of boarding and flight time"
Nevýhody: "attitude of crew in business class: no sense of true hospitality"

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Výhody: "We got a meal for a 1h flight only"
Nevýhody: "No entertainment but normal for this type of flight"

Výhody: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Výhody: "Arrived Early!"
Nevýhody: "Left Late :-)"

Výhody: "Nothing really"
Nevýhody: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Výhody: "Overall everything was ok."
Nevýhody: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Nevýhody: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Nevýhody: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"

Výhody: "Short flight with good communication."
Nevýhody: "Nil to complain."

Výhody: "Nothing"

Výhody: "On time"

Výhody: "Good flights. Good prices."

Nevýhody: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Výhody: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Výhody: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Nevýhody: "The food was okay, not that great."

Nevýhody: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."

Výhody: "Wider seat than most business class"
Nevýhody: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Výhody: "Eveything is well arranged"
Nevýhody: "Nothing"

Výhody: "Everything - Checkin, crew, food, entertainment"
Nevýhody: "Nothing"

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Nevýhody: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"

Nevýhody: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."

Výhody: "Easy airport business"

Výhody: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Nevýhody: "As above"

Výhody: "Quick (relatively) flight."
Nevýhody: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."

Výhody: "Very good flight, excellent service and good food."

Výhody: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
Nevýhody: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."

Výhody: "Comfortable flight, friendly staff"

Výhody: "Crew was helpful, worked to make the passengers feel comfortable."
Nevýhody: "The connection didn’t allow for enough time so I missed my connecting flight. LATAM doesn’t recognize PreCheck, even though US airports do offer that but without the printout boarding pass passengers can’t take advantage of the shorter lines. LATAM also charged for both flights to check baggage instead of charging once for the whole trip."

Nevýhody: "Little late boarding and leaving. No explanation"

Výhody: "Everything was ok"

Výhody: "Forced me to check my carry on even though it was perfectly legal"

Výhody: "Everything"
Nevýhody: "Nothing"

Nevýhody: "Full hour to drop our bags at ticketing. Otherwise great."

Výhody: "Crew is friendly, plane is new and clean"
Nevýhody: "they charge to choose seats before hand, shouldn't be a privilege to do so"

Nevýhody: "More room legs needed."

Výhody: "The fly time"
Nevýhody: "The check in process, too slow ,we waist almost 2hrs in the process"

Nevýhody: "La temperatura interna dentro del avión era muy baja. Ni siquiera tenían una manta en todo el avión, la azafata intentó buscar una y dijo que NO tenía. El resfrío es camino por ese motivo. Y la comida era un pedazo de pan con algún tipo de fiambre dentro , sin gusto y pura Harina."

Výhody: "Nothing"
Nevýhody: "In the boarding process one employee very rudemy told me that the cabin wss full a d that I had to send my carry-on as a checked bag, altough I tried to explain her that I had very important personal stuff that I wanted to take with me."

Výhody: "Got us there safely"
Nevýhody: "Multiple reservation and confirmation codes became confusing"

Výhody: "Confort"
Nevýhody: "Meal for kids first"

Výhody: "The flight was on time & smooth"
Nevýhody: "Lots of kids yelling & some crying. Not something the airline can do anything about."

Výhody: "They were very kind!"
Nevýhody: "Probably the space we need more room, so we could stretch our legs and be more comfy!"

Výhody: "Getting off the plane"
Nevýhody: "Had to pay for luggage. Had to pay for TEA...didn’t even have milk. No air con of the seat."

Nevýhody: "The same. It was the same plain"

Nevýhody: "My baggage was lost"

Výhody: "Great crew comfortable seating on time. Good short haul flight"

Výhody: "Everything"
Nevýhody: "Everything"

Výhody: "Good crew, excellent service, friendly staff, comfortable seats and on-time flight"
Nevýhody: "Entertainment was lacking, so there was only an in-flight magazine to read with limited English language material"

Výhody: "The comfort of the new Sears at economy-a class"

Výhody: "LATAM is now a budget airline - don't expect any comfort, quality service or food"
Nevýhody: "Too many people have carry on baggage that is too big, no space left in the overhead bins for those boarding last. Seats are too narrow, even for a person that is not particularly big."

Nevýhody: "Child behind my seat was loud kicked my seat and parents did nothing."

Výhody: "Everything else was greatt."
Nevýhody: "Hiking boots and a rain jacket were stolen from my suitcase during normal checked baggage transfer. In mexico city after standing in customs line for a very long time, I found my bag sitting by the luggage conveyer belt. At my destination I found my hiking boots and jacket to be missing. I suspect they may have been taken in mexico cit but it could have happened anywhere along the process"

Nevýhody: "Plane was a Dreamliner"

Nevýhody: "Nothing"

Výhody: "Excelente."

Výhody: "Wine and whisky"

Výhody: "crew! just awesome"
Nevýhody: "some people being to loud at sleep times."

Nevýhody: "Luggage lost"

Výhody: "All of your staff where very nice and kind."

Výhody: "I got to my destination safely and on time"

Výhody: "El personal abordo fantastico El sistema de entreteimiento muy bueno La comida buena"
Nevýhody: "El espacio entre asientos....terrible, una verdadera lata de sardinas."

Výhody: "Priority boarding."
Nevýhody: "No airline lounge."

Výhody: "Good attention by the airline solved my problems"
Nevýhody: "The flight got changed to departure 1 hour earlier, didn't get any notification as the company who I bought the ticket through didn't give my contact details to the airline. The airline informed them about the change in schedule but the company did not informe me and I almost lost the flight which would have ended with me not arriving to australia until who knows when. I am quite disappointed with this!"

Výhody: "Entretenimiento"
Nevýhody: "Comida, al llegar a mi ya no habían opciones."

Výhody: "good flight. Good lounge in Santiago. Flight staff very good"
Nevýhody: "Lounge food not as good as BA or Qantas. Only hot food was some sausage roll / vegetable rolls. Only sandwiches and filled rolls"

Výhody: "SUCKS"

Nevýhody: "No Movie Screen"

Výhody: "They lost our bags in the way there due to their own fault. Really unhelpful throughout the recovery process which luckily did not take long."

Výhody: "very professional and helpful staff."

Nevýhody: "The agents are NOT CONSISTENT in knowledge or charging baggage fees."

Nevýhody: "Delayed"

Výhody: "Everything except departures line at JFK airport was great"
Nevýhody: "Departures line at JFK airport was unusually long"

Nevýhody: "Could not select my seat"

Výhody: "Space between seats"

Výhody: "Nothing stewardess mskstewardess"
Nevýhody: "See above"

Výhody: "Everything was seamless. Glad they are not on strike like Sky!"
Nevýhody: "Everything was fine."

Výhody: "Feel like reacist Company"
Nevýhody: "I didnt like the treatment of the crew."

Výhody: "Punctual"
Nevýhody: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"

Nevýhody: "Short and sweet"

Nevýhody: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."

Nevýhody: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."

Výhody: "Great and friendly crew"
Nevýhody: "In-flight system had some problems and seats seemed a bit uncomfortable"

Výhody: "The crew was great"
Nevýhody: "1-2 +cms leg space"

Nevýhody: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"

Výhody: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Nevýhody: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."

Výhody: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."

Výhody: "Nothing !! Such a bullshit flight ever !!!"
Nevýhody: "No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!"

Výhody: "Crew was ok and servicial"
Nevýhody: "Food and reception at door of boarding"

Výhody: "Air. France usual"
Nevýhody: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"

Nevýhody: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."

Výhody: "Red wine was excellent"
Nevýhody: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"

Výhody: "The cue lines per zone are the most brilliant idea!"
Nevýhody: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."

Nevýhody: "The flight delayed for 2xhours from Paris to Cincinnati"

Nevýhody: "Great experience"

Výhody: "Crew was very nice and the food was excellent."

Výhody: "FA kept bumping into my seat waking me up"
Nevýhody: "Return the 777 to 9 across"

Nevýhody: "shuttle from terminal to plane takes a long time. Flight left late"

Výhody: "Just a routine flight but done with perfect execution."
Nevýhody: "Nothing."

Výhody: "Food was good, crew was very professional and courteous. Flight was smooth."
Nevýhody: "Coach was cramped and the video system didn’t work very well"

Výhody: "Friendly crew, good meal and entertainment"
Nevýhody: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."

Nevýhody: "I didn’t have time to make it through customs. Missed my flight"

Nevýhody: "Flight was delayed by 1h30min, so we arrived very late"

Nevýhody: "No offer of snack with no egg in it."

Výhody: "La entrada"
Nevýhody: "El resto de cosas"

Výhody: "Free snack and drinks. Good service."

Výhody: "Plane was clean. Pilots made up some of departure delay time in the air between NCE & CDG."
Nevýhody: "Unorganized boarding process and minimal info or announcements regarding delay. Failure to respect SkyPriority status at boarding were disappointing. (Staff allowed it to be a bit pushy and chaotic and people were able to force their way in line, ahead of those who had been waiting in line.) Seats were okay but no recline and underseat storage was small. (Backpack wouldn't fit underseat and had to be stored in overhead.) Passengers crowding from back of plane upon arrival made it hard to deplane and felt rude."

Výhody: "The airbus 380 was great and the staff very nice"
Nevýhody: "Too mych bad smells after a few hours"

Nevýhody: "There should be more layover time as I almost missed my flight and My luggage was delayed!!"

Výhody: "Nice crew, free snacks"
Nevýhody: "For taller people flying economy sucks . The seats are always to small"

Výhody: "Friendly staff"
Nevýhody: "Window pane was broken on my side and I couldn't shut it down. As it was a day flight the sun heated my skin badly"

Výhody: "Option to upgrade seat which I didn't take but might for outbound red eye flight in future."
Nevýhody: "Faulty toilet meaning longer queues for the loo. Crew were a bit haphazard in serving food and my row was missed out for coffee after dinner."

Výhody: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Nevýhody: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."

Výhody: "Arrived on time"
Nevýhody: "Cattle car accommodations"

Výhody: "full Meal service in coach , customer service , free wine , personal entertainment, power outlets , everything !"
Nevýhody: "Bottom seat cushions could be a little more comfortable ."

Výhody: "The flight attendant was very nice to me. TV was very good. space was enough ."
Nevýhody: "We had to pay for wi fi."

Výhody: "Traveled fron SFO to CDG on AF in business class on an A 380. Lounge in SFO was smallish and not many choices in the food bar. Boarding was smooth. my second ride on A 380 in business and this trip reminded me quickly why I did not care for the A 380 on my previous trip. It is a huge plane with a huge sized business class which makes the cost less worth it compared to a Boeing. The crew were extremely helpful and caring. The food was acceptable. The seats on the plane were not comfortable in the lying position. Took a cab to our hotel in Paris (1st Arr) for a flat 50 euros. No meters."
Nevýhody: "Arriving in CDG and facing a slow immigration with the passengers of this huge plane. I didn't care for the baggage delivery system. We were waiting for an hour only to realize that the arrival port for our luggage was changed."

Výhody: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"

Výhody: "Efficient check-in."
Nevýhody: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."

Výhody: "The service provided by Jet and Air France was excellent. The wheelchair service did help very much"

Výhody: "I like the service of AF"

Výhody: "I didn't feel cramped in a Window Seat. Two meals were served during the flight. It was nice to get back to being fed something other than skippy snacks on an airline flight."
Nevýhody: "I was ignored over and over again as ice cream, drinks and snacks were offer by the crew. It would have been nice if some would ask me before falling asleep if I wanted to be roused for snacks and desserts. After being on back to back flights of more than 10 hours each it would be considerate for the crew to be aware of my length of travel and to make sure they don't assume my resting my eyes is the same as me being asleep. Even when I was awake it appeared I was being overlooked, ignored and left out of complimentary services I saw other receiving....my bad for not asking to be noticed."

Výhody: "cookies were great"
Nevýhody: "we paid for two seats together (one aisle and one middle) an exit row with extra legroom from paris to LA. but when we got to Prague they had one of us in the middle seat in the exit row and the other in a completely different part of the plane, also a middle row. The folks in Prague couldn't fix this, they moved one ticket to a different exit row, not together, different part of the plane. In Paris, but ONLY after I located my receipt on my phone, they moved us to the seats we had paid for."

Výhody: "Croissants instead of pretzels was a nice change of snack"
Nevýhody: "Computer failure rendered the check in process a total mess. Staff seemed utterly at a loss and also totally unprepared for this very early and very full flight. Most passengers seemed to have multiple bags to check. Since this is a regular flight it was hard to understand why check in staff wandered in late when time was already tight - let alone having a system failure as well to deal with. We were 50 minutes late leaving. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris."

Výhody: "Not much"
Nevýhody: "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler."

Výhody: "I have been Flying Blue platinum for six years in a row. I often wondered why I never got a complimentary upgrade... Well, I can no longer complain: I was very kindly invited to move across that curtain. Of course, in short haul (2-hours+) A321 flights, all seats are created equal, business or main cabin... But the attention was there, excellent service, and gourmet food too. The whole experience was great. I'll go on flying Air France with fewer regrets."
Nevýhody: "Nothing"

Výhody: "The flight crew was excellent in accommodating the passengers. One specific flight attendant was very patient in dealing with a continuously demanding passenger by being helpful and firm at the same time; a difficult combination of skills."
Nevýhody: "The ground crew in CDG was very disappointing and unprofessional and very specifically in the luggage area. When I was told that my carry on luggage exceeded the allowed weight I argued that my luggage was weighed in Cairo and that it was less than the 12 Kg allowed weight. The Air France attendant then waved with annoyance to speak with her supervisor. When I approached her supervisor, who was speaking with another Air France employee, she looked annoyed and said just just to to booth #7 or 8 that handles excess luggage issues. My reaction is to avoid traveling through CDG in the future and I will focus on flying with Lufthansa."

Výhody: "Glenlivet whisky for free"

Výhody: "Smooth landing"
Nevýhody: "It was a bit warm"

Výhody: "Crew was great given the circumstances that British Airways had significant systems issue that caused significant delay and missing of connecting flight"
Nevýhody: "Trip was a disaster"

Nevýhody: "LHR made us wait 30+ min upon arrival for a gate."

Výhody: "The crew was great."
Nevýhody: "Seet could be more comfortable."

Výhody: "Great boarding"

Nevýhody: "No online check in, incredibly inconvenient. If is have known would have booked another carrier."

Výhody: "crew was nice"
Nevýhody: "no air vent in my row. no complimentary food and drinks"

Nevýhody: "Our baby has broken leg with plaster cast and Cathay didn’t deliver our stroller to Hongkong so we had to carry him on the hands whole afternoon...this was unpleasant experience...also when we arrived from HongKong to Denpasar Bali we found that one of our suitcases was damaged broken :/"

Výhody: "I did not fly. Cancel month ago, no money back. No good company!"
Nevýhody: "I cancel month ago, no money back !!! No good company!"

Výhody: "Crew is incredibly kind."

Výhody: "Everything was just perfect. Thank you very much!"

Nevýhody: "Computers were working very slow on check in creating huge lines. We were not offered even a tap water for free on this flight."

Výhody: "Seat was comfortable"
Nevýhody: "Crew. Crew was very rude. I understand their day was difficult due to the delay, but it made it worse for passengers, many of whom missed or were about to miss connections"

Výhody: "Flight was fine, staff friendly and caring"
Nevýhody: "Transfer in Heathrow - they dont return your gate checked stroller at gate, they dont have loaners, lines are long and distances huge and with no stroller this is super tiring They dont even give free water or cold drinks on this flight and we were lare late due to air traffic at Heathrow"

Výhody: "The crew was outstanding."

Výhody: "The boarding and crew were fine."
Nevýhody: "I did not like the lack of complementary coffee or other drink for a two hour flight, especially at that time of the morning. Coffee was available, but only for a price, as were other food items. This was unexpected and certainly not appreciated."

Výhody: "The crew was sick and one lady kept running to the bathroom?!? The plane was old..."

Výhody: "Comfortable seats, good selection of food/drinks from the menu and courteous staff"
Nevýhody: "NA"

Výhody: "The flight was on time"
Nevýhody: "The airline is very mechanical Customer service in non personal and robotic"

Výhody: "All"
Nevýhody: "Nothing wrong"

Výhody: "Entertainment options were good."
Nevýhody: "Lost my bag. No idea where it was for 48 hours. Staff was ok. Ran out of meal options, took 4 asks to get a glass of wine and by the time I got it, I was done eating."

Výhody: "The crew were great."
Nevýhody: "Did not like that you have to pay for water or soft drinks"

Výhody: "There was no event happening. This was good :-)"
Nevýhody: "No sodas, no water, no food on this flight. I'm still pissed off."

Výhody: "The plane was pretty much empty. There were very small number of passengers."

Výhody: "As always, a great flight."
Nevýhody: "Nothing I can think of."

Nevýhody: "Waited forever for the wheelchair come if they came on time I would of made it to my flight because they took over an hour I missed my connection flight to JFK"

Výhody: "Cabin crew from London to Heathrow was pleasant. Movie choice was good."
Nevýhody: "Ordeal at Heathrow of going miles up and down, taking two transports and having to go through full security again for connecting flight. Checked in 24 hours to connecting flight to London or 30 hours prior actual flight from London. Airline indicated that plane had only one middle seat. Tried to get a better seat at airport, but BA ground crew did not even check and said flight was full. Yet my one of my fellow passengers was able to get window seat without extra pay 3 hours after I was denied. Sardine city for 7 hour flight that turned 8 hours."

Výhody: "The plane"
Nevýhody: "Nothing"

Výhody: "Nothing"
Nevýhody: "It was late We were left on tarmac for 1 hour Service bad Oh yes and it was not even a BA airplane.....it was Qatar Airways .... something I would not travel on out of choice. BA stand for Beyond Awful It is now a budget airline that makes Ryanair look great! Not even an in flight magazine it is simply a skeleton of its former self, the Spaniard has destroyed it Would never travel British Airways again"

Výhody: "The wide variety of movies"
Nevýhody: "No options for break fast on the last rows, and I get the feeling the Snack Menu rans out pretty quickly"

Nevýhody: "To pay for WATER!!!!!"

Výhody: "The captain kept us aware of the delay and the reasons for the delay."
Nevýhody: "No free food or drink other than water."

Nevýhody: "The union bull"

Nevýhody: "Very uncomfortable seat for a business class"

Nevýhody: "No snacks for 8 hours. Crew inattentive."

Výhody: "boarding and timing"
Nevýhody: "fly attendants were kind of rude.. One completely ignore me while taking the order of the passengers sitting just next to me. The other one couldn't even say thank you when I did her job by bringing my garbage to her station. It was my first BA flight and I was not expecting those unfriendly attitude from british people."

Nevýhody: "A lot of stress: our 1st leg IAD to Dublin was cancelled, than we got 2 set of tickets rebooked. On the way back there was a stress since we had a "problem with the ticket" Apparently the Aer Lingus made all those mistakes."

Výhody: "The crew was caring and we were kept comfortable with blankets, pillows and headphones. The food was good, too, especially the cheesecake!"
Nevýhody: "There was nothing I did not like."

Nevýhody: "We flew with BA from Prague via Heathrow to San Diego on May 30 just day after they started operating normally after computer glitch. From Prague we were on time, When boarding in London started we were told to sit down again claiming Boeing 777 had equipment problem and they were waiting for parts to fix it. Our departure was delayed by 1 hour. Seats in economy class are really cramped so when seats are declined person behind can not eat without banging head into the back rest. Difficult to get in and out of seat as well. Arm rests do not come all the way up so one has to squat to avoid being hit by arm rest. Not very pleasant on 11 hour long flight. Joe"

Nevýhody: "I was annoyed that they charged for soft drinks and water on this flight. There was no entertainment. Just a seat on a plane."

Nevýhody: "The check in process from Prague to London to Dallas was inefficient. Too few agents, minimal direction from the representative guiding the line. Also, there were no food/beverage option unless you paid for them! No coffee etc on a 650a flight unless it was purchased. Ridiculous"

Nevýhody: "Prague to London flight First I was surprised and disappointed to find out there were so many extra fees. They get you to buy the ticket with a cheaper price and then hit you with all the extra fees e.g. choosing a seat, luggage, food, drinks, you will pay for everything except the flight. The second thing is that when I did go to the BA website on 5 different occasions to pay for my luggage and in order to get a cheaper rate for doing it online before check-in, it gave me a message that the site to do it was not working and that I needed to pay for it at the airport check-in. When I went to check-in at the airport the ticket agent seemed annoyed that I had luggage to check in when I hadn't registered it online. When I told her that the site was down and I wasn't able to do it before hand, she showed no sympathy or understanding. Instead she proceeded to charge me for checking my luggage. It was an outrageous amount of over $80 USD. I have never in all my travels around the world been charged for my luggage. I only travel with one carry on and one medium size check luggage because of my extensive travel. I know charging for luggage may be something more airlines will start doing but I did not think that BA would be one of them. I also would have appreciated some compensation for theirsite being down and not being able to get a discount on the fee because I couldn’t check it online. I am extremely disappointed with my BA experience and will never fly with them again. That is unfortunate for them since I am in the process of traveling around the world for the next few years while writing a travel blog and book. I will definitely publish my review and experience in detail, which I am sure will influence my readers and followers."

Nevýhody: "flight delayed over 1.25 hours because we missed our runway time due to being "unable to get a head count" of the people that are on board. This should be embarrassing for BA. And i don't understand how after all the security, boarding pass and passport checks that you do not have an accurate head count of your passangers. Thus I missed my connecting flight and had to wait over 4 hours for another and got a measly 10 Euros as compensation. Also, they don't even give water for free, and a 200ml juice costs 1.5 Euros which a) its bad juice and b) overpriced. All food you now pay extra for, and they didnt even make it in time to the last few rows so even if Id want to purchase something, I couldn't."

Výhody: "I was traveling alone with my baby. Everyone was very helpful"

Výhody: "Stewards were very friendly"
Nevýhody: "Need more opportunities for drinks, water. Did not board the back of the plane first."

Výhody: "Got there in one piece."
Nevýhody: "Nothing."

Výhody: "Great experience"

Výhody: "Don't usually have a chance to fly BA in the USA. The flight crew were professional, courteous, and very friendly. They ALL looked so polished and well groomed. Some USA carriers should take a look. It makes a difference. Even their donning hats and putting on suit jackets on landing made an impression on me. Thanks British Airways."
Nevýhody: "Nothing Wonderful flight"

Nevýhody: "Took 1 1/2 hour to check in at counter. Agent spoke minimal english and directed Czech in one line and all others in another line. even when that line was only 2 or 3 persons and someone walked up only waited 5 minutes our line hardly moved. The agent did not care or understood that a lot of people may miss the flight. We arrived 2.5 hours early and barely made the flight."

Nevýhody: "Lost luggage. Took one hour waiting for my luggage in vain, and file the report of missing luggage."

Výhody: "Food was good, lots of great movies to watch during such long flight."
Nevýhody: "Check-in process and seat selection is misguiding and confusing. Boarding was slow and takeoff took place an hour later than scheduled."

Nevýhody: "The crew was very unpleasant . I boarded the plane - was not even greeted. This was not like business class at all . I felt like I just wasted money and did not get even close the service I expected. Flight attendants were ignoring my requests - no blankets no cocktails ... very bad ."

Výhody: "The crew was very attentive"
Nevýhody: "Food and seat comfort"

Výhody: "Nothing. Iberia wouldn’t let me on the plane."
Nevýhody: "Iberia could have checked us in and if we had been unable to get on that particular flight could have put us on a different flight instead of just telling us we were out of $360 and we would have to pay full price for a new ticket."

Nevýhody: "They had problem with plane and had to change it. Then we havd the proper allowed carry on and they had no space.... short thrip of a little over an hour but the getting to leave was the worse...."

Nevýhody: "The transfer in Madrid was ridiculous. They could not find a bus to transport passengers and no one had any clue."

Výhody: "Everything was perfect"
Nevýhody: "They take you headphones half an hour before landing"

Nevýhody: "The food"

Výhody: "On time!!!"
Nevýhody: "Long walk to our gate."

Výhody: "Spacious plane."

Nevýhody: "No comfort. The USB wasn't working, even with the pilot telling us about it's availability."

Výhody: "Staff was very friendly"
Nevýhody: "We wanted to eat and there was no sandwiches left."

Výhody: "Not a lot."
Nevýhody: "Arriving at the gate whilst the flight was still boarding, with a boarding pass in my hand, and being told that my seat had been given to someone else because the Airline unilaterally decided that my connecting flight from Bogotá would not arrive in time. Followed by two hours of Iberia staff being surly, not looking me in they eye and doing absolutely nothing about getting me home. I have now been travelling for nearly 30 hours without sleep, am stuck in Madrid with no certainty of when or how I will get home or see my luggage again, and am seriously seriously pissed off. I do accept that things can sometimes go wrong and that it is nobody’s fault. This is definitely somebody’s fault."

Výhody: "Arriving at my destination, safe, sound and on-time."
Nevýhody: "The crew could have been a wee bit more friendly/looked like they didn't hate their job. The onboarding process was just short of disastrous."

Nevýhody: "Even water they gave only for purchase. The flight arrived on time, but there was a long wait for luggage at the Budapest airport"

Výhody: "Our seats were very comfirtabke"
Nevýhody: "Nothing, it was all great!"

Výhody: "Excellent service"

Nevýhody: "Horrible flight; no complimentary soft drinks are served, not even better. The baggage did not arrive and Iberia does not even deliver the baggage, even though the fault was theirs. You have to go to the airport to recover the baggage. I would NOT RECOMMEND this airline to anyone. The plane was quite old and there are no screens on the seats. One of my worst experiences flying in the last 40 years."

Výhody: "Very friendly"
Nevýhody: "Food"

Výhody: "Extremely comfortable and was served lots of delicious food"
Nevýhody: "My touch screen froze at the beginning and I couldn't use it at all for the entire flight. Then I tried to use the headphones, but they crackled so loud in my ear and didn't work either."

Nevýhody: "Food was poor ( cold, tasteless, meat was hard .....)"

Nevýhody: "Disorganized boarding"

Výhody: "At least the lugagge arrived with yhe flight"
Nevýhody: "Service on board, food"

Výhody: "Good on board movies."
Nevýhody: "Start boarding with the last row, not the 1st row - so people settling into the 1st rows do not hold up the people trying to reach the higher rows."

Výhody: "On time or early"
Nevýhody: "Cramped quartrrs, plastic food."

Výhody: "Entertainment selection was good."
Nevýhody: "Flight was significantly delayed. During this time, there was no air conditioning and it was extremely warm in the plane. Crew provided no guidance on connections at any point during flight."

Nevýhody: "Missed my flight while waiting on a wheelchair. The lady was rude and yelling at customers because she didn't have what she needed to do her job."

Výhody: "Food was delicious and good variety!"

Výhody: "Usually on time"
Nevýhody: "Too crowd. Bad food. They do not clean at all between flights."

Nevýhody: "The crew is so rough, never smiling, and speaking very poor English. Well, it was Iberia, and they are famous for that. When the Spanish company will address the fact that customer service should be their top priority is still to be seen."

Výhody: "A321 feels outdated but the seats were not bad for sleeping. It was a basic 3-hour flight."
Nevýhody: "Stuff was busy SELLING drinks and food. When I asked for a glass of water the stewardess said she would come back after this round... no she didn't. Although it didn't matter that much for such a short trip."

Výhody: "Returning home"

Nevýhody: "Wasn't informed about this being an American airlines flight. No prior information given. Restroom in the plane was dirty and smelly. Did not give me a landing card even when told that I don't have a UK passport."

Výhody: "Nothing"
Nevýhody: "Terrible Uncomfortable Overbooked"

Výhody: "Food was good"
Nevýhody: "I could not cross my legs and my purse would not fit under the seat. Very uncomfortable flight. Fortunately they had a good selection of movies and TV shows to watch"

Výhody: "Fast check in"

Nevýhody: "Average"

Nevýhody: "First leg of flight, the most uncomfortable seats. I had literally no leg room. Will never fly them again. Second leg different aircraft, much newer. Happier crew better food. But still won't fly them again because of the first leg. It was unacceptable"

Nevýhody: "LAMENTABLEMENTE ESTE VUELOFUE MUY POBRE Y NO ACEPTABLE PARA EL NIVEL ESPERADO , N O IMAGINE PASARIA POR ESTA EXPERIENCIA. PARAPODER RECOMENDAR LA AEROLINEA A OTROS , HUBIESEN TENIDO QUE OFRECER UN MEJOR SERVICIO. ME DESPIDO CON EL DESEO QUE CAMBIE ESTA TORPE SITUACION. ALICIA"

Výhody: "Good service. On-time"
Nevýhody: "I got a seat automatically, and I can´t selected a preferred one."

Výhody: "Check in was easy. I received an email form the airline tell me where to go for my connection."
Nevýhody: "Very impatient flight attendant. She was really rude to me. Seats were very uncomfortable. The flight was held on the tarmac both departing and arriving to JFK. Botj creating a delay."

Nevýhody: "Mala atencion al publico, de parte del personal en el aeropuerto en madrid, pésima educación para solucionar problemas."

Výhody: "good inflight entertainment selection"
Nevýhody: "preregistered for a designated aisle seat that was confirmed. However I was assigned a middle seat in between two big passenger. Flight was late for arrival due to weather, but we were informed of that only after takeoff despite the fact that they knew it hours before departure."

Výhody: "Plane and crew"
Nevýhody: "Good flight"

Výhody: "The fly was on time"

Nevýhody: "I am still waiting for my luggage. It was lost between the flight from Amsterdam to Madrid and a flight from Madrid to San Juan. It is already 1 week."

Nevýhody: "We were re-booked for a flight a day later without any apparent reason and were forced to stay a day in Madrid. I lost a day of work and my kids lost a day of school."

Nevýhody: "At the airport (Madrid) too long to get to the Gate. Line for baggage, security and passport. It took more than two hours to get to the gate. Personnel too slow and passport check in moody day."

Výhody: "Crew was gentle and, at least"
Nevýhody: "The plane is ooold. Really old. On the flight in the entertainment was working and offered us like 3 options of movies. I thought that was bad but, flying out the system was down and we had an 11 hours day flight without entertainment at all. We got no apologies request from the airline. Shame on you Iberia."