It was an okay experience. It felt like crew were doing their jobs, rather than treating the passengers as customers. Food was just average. nothing special which will influence me to prefer emirates to other airlines. Thankfully no delays. Folks at Greece airport were nice to deal with.
Airplane A380-800 is too big, fully booked. Too many people everywhere, which made me nervous due to Covid-19 infection risks. But food was good, and toilets were fine.
Emirates airlines does not inform there passengers of the required documents even at there counter in the start of the trip tell they don’t allow you to take your flight to the final destination. After that they say it’s not there Problem and you have to sort it out. Emirates is one of the worst airlines you can travel with.
Nevýhody: "Only one person in the three row and that was really great flight"
Výhody: "Crew was good but only one thing I don’t know why before landing 30min crew starting collect blankets and headsets it’s making me so upset!"
Výhody: "the seats in couch wwere the narrowest we have experienced! Very uncomfortable and difficult to get out of"
Nevýhody: "Better seats and the bathrooms were incredibly small. some of the lights did not work"
Nevýhody: "No comment"
Výhody: "Brought me to liberty. The Kingdom of Thailand. Great Airline. Reasonable Price. Excellent treatment at Dubai international airport. TSA was also good at Liberty International Airport."
Nevýhody: "Long boarding lines at Liberty International Airport."
Výhody: "Good meals, comfortable seat with fantastic entertainment options."
Výhody: "The crew was amazing and their service was very attentive to customers."
Nevýhody: "Not having crying infants onboard"
Nevýhody: "The seats were so uncomfortable , the leg space was too small ."
Výhody: "Yes I like the services and then you will have good stuff for goods"
Nevýhody: "Keep employees have to give excellent service & smiles to passengers"
Nevýhody: "All was ok just didn’t sleep to well on the long 8 hour flights"
Výhody: "Everything was excellent."
Výhody: "All ok"
Nevýhody: "Sray bathrooms often."
Výhody: "Emirates always is outstanding service and comfort even for a Economic ticket, but...."
Nevýhody: "This time I had problems, I was in the seat 71 of A380 and I realized it is the worst seat to receive boarding service, I always was the last to receive food, so the fish option was “sold out” ... bad experience"
Výhody: "The food and service was great."
Nevýhody: "Boarding for priority was a bit slow."
Nevýhody: "Airport helpers at both airport are not dealing properly. Newark wheelchair employees were demanding for big money as tips. Why money is charged to use trolley to move luggage????"
Výhody: "I liked everything! Excellent service. Great food, entertainment, and flight. Nothing went wrong. Thank you!"
Výhody: "For a 15 hour flight the crew made it comfortable"
Nevýhody: "The restrooms were non functional by the end of the flight"
Výhody: "Comfortable seats, nice crew, good entertainment selection"
Nevýhody: "The boarding process by bus transfer in Dubai was quite long and convoluted. The food options were limited and overall low quality"
Výhody: "The relaxed environment and the crew are amazing"
Nevýhody: "There is always some passengers that drink a bit more than they should but.... there is nothing we can do with it"
Výhody: "Only thing I liked in this flight was food."
Nevýhody: "Starting from boarding this flight was a problem. we had a infant(18 month old) sleeping in our arms as the flight was at 3:30 Am and was delayed by an hour. There was not priority boarding for elderly and people with kids. We had to wait in queue holding our carry ons as well as the kid. As we were last in boarding it was hard to find a closest spot for our carry on. Crew would not respond for about 10 mins or so( not during take off or landing) this was during mid flight when there was no turbulence(seat belt sign was off). We asked for a veg meal instead of baby food as our kid eats solids and she does not like instant baby food's. We requested this when we booked her ticket , she was not even given food luckily we had some milk powder and water bottle. Really bad experience with Emirates"
Výhody: "Food, entertainment choices"
Nevýhody: "Despite premium price, seat selection was not available unless you pay extra; Family of 4 dispersed and given only middle seats except one aisle seat; But that seat couldn't recline. Complained and asked how A380 seat with 16+ hour flight wasn't reported earlier. Crew admitted there's a log about seat 63C (EK215 DXB-LAX Jan 7) but Airline chose to ignore it! Crew was apologetic but was offering me free drink (almost seemed like bribe). One of the checked bags torn when we collected it at LAX; Overall, pretty bad but most annoying is the fact that they nickel & dime for seat position and lot of families were spread all over (not just mine)."
Výhody: "everything was perfect i really enjoy my flight with Emirates i recommend everyone to fly with Emirates best experience ever"
Nevýhody: "I could not pick my seat in advance. It wasn’t clear while booking that this was the case with emirates. I could only pick my seat when online check in was allowed."
Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."
Výhody: "Staff was excellent. Food good. Great choice of movies."
Nevýhody: "Bigger and more comfortable seats."
Výhody: "Decent food, real utensils, free wine, excellent entertainment system, free limited wifi. Try finding that on a budget airline"
Výhody: "I am very tall and was given the emergency row for comfort.....A+++++"
Výhody: "Extremely quiet plane since they placed people in front of the half empty plane. Great plane food and internet access, limited to text but still incredibly useful to text people from the air."
Nevýhody: "The connection in Dubai was horrible. The 30 minute bus ride is so ridiculous. It's very difficult to even find the Business Class Lounge. No greeters. No signage. Terrible service. Even pajamas are not provided in Business Class --- unlike on Qatar Airways."
Nevýhody: "worst crew i have ever encountered in spite of repeatedly calling them they just completely ignored my calls served me wrong food and when i said i needed a veg meal they said they could only serve if it was pre-booked when i showed them my pre-booking details on my cell they agreed to serve me one. Very disinterested crew in serving the guests badly managed from my early, also the pizza slice emitrates serves is a non veg pizza its clearly written on the box preparation may include eggs fish etc.. and they did not have any substitute for the same. Multiple passengers kept on disturbing me and asking me to shift my seat even when i was sleeping and the crew did nothing about it because of this experience i would not choose to fly emirates again"
Výhody: "- Excellent entertainment. New movies in various languages."
Nevýhody: "- Crew not very attentive with infant and infant needs (i.e. bassinet). - Only 2 full meals and 1 snack for a 15 hours flight. First meal (breakfast) was served about 2-3 hours after take-off. Flight took off at 10 am so perhaps first meal should have been lunch. - Heard another passenger requesting veg. meal but crew said they don't have any extras and only serve special meals for those who request before. For a flight in which 60-70% of passengers are Indians, some extra vegetarian meals should be available (for those who do not know how to book it in advance)."
Výhody: "First time flying in double decker plon"
Nevýhody: "I would have been happy to receive points for travel on star alliance"
Výhody: "Great airline and excellent sevice"
Nevýhody: "Checkin associate at SFO was rude and told me that only light baggage is allowed in the plane during borading noticed several passengers with larger bags and sometime two bas as well. I was told I can only take one bag. This caused me to change my plans on what I can carry on my two small bags. This is also the reason why had to take a small handbag to keep everything I needed. I lost this bag at New Delhi airport. Had I been allowed the the standard tote and a laptop bag I may not have needed the extra hand bag and may not have lost my items. Emirates associate is partailly responsible for my lost items."
Výhody: "check-in process was efficient"
Nevýhody: "food should be better quality"
Nevýhody: "the vegeterian option was missing in lbreakfast and lunch"
Výhody: "Great staff and in flight entertainment"
Nevýhody: "Other passengers..."
Nevýhody: "The overall experience and lack of response to rectify missed connecting flights, damaged luggage and overall bad customer service for an airline that wants to advertise its pride and attention to service. Much can be improved."
Výhody: "Everything.Comfortable seats very friendly and accommodating staff.Prompt limo service to and from airport.No hassels"
Výhody: "Dubai lounge was superb, excellent crew."
Nevýhody: "cramped business class seats. the 2-3-2 seating is disappointing for the price. Boarding announcements were confusing. we were told to be at the gate 30 mins before flight but when we got there 45 mins before they were already displaying final call which was quite stressful."
Nevýhody: "Be sure to take your own water bottle with you on this long 14 hour flight. Both directions it seemed that the company approach to beverages was to serve as little as possible, perhaps to keep people out of the bathrooms. But the cabin air was so dry I could barely swallow at times one way drinking only what was provided, but the other way I noticed that my jet lag was greatly reduced when I carried and consumed an extra liter or two above what was provided. At one gate the security crew asked me to dump my water, but I had a small empty bottle with me that I could fill up at the spigot near the bathroom on the plane as needed."
Nevýhody: "The plane was very messy and not well kept throughout the flight. The fight attendants expressed levels of frustration with passengers as if we were bothering them. Me and the the passenger next to me lost picture during a movie that were watching and had to have our monitors reset."
Výhody: "Very friendly Crew Good Food Fantastic entertainment options"
Nevýhody: "(a) Trying to mislead and make me check in my carry-on by saying my laptop bag and check-in bag were not allowed. I had to stand my ground."
Výhody: "Service of the cabin crew was great considering how crowded and full the flight was."
Nevýhody: "The luggage distribution at Dulles was a nightmare. Took us 30 mins to find out luggage. Was very disappointing"
Výhody: "I was upgrade to first class, which was nice. Excellent services as usual with the added benefit of being in first class which is nice and special."
Nevýhody: "The Venison main course was over done, which was a shame as everything else was spot on."
Airlines lost all my bags and is not being helpful at all in tracing them. Value of baggage is over $25,000. I expect a full refund and expect to be compensated for the loss.
Everything was up to date. Their is no issue. We expect your airline will be one of the best. Try to have more flights to different destinations. It will pay you more for your success.
Výhody: "Having social distance space to take a nap"
Nevýhody: "I sat in the middle seat of the middle of the plane and the staff kept skipping me during meal and drink service because they assumed the other side took care of me. So that was annoying. I had to keep flagging them down."
Výhody: "I had a cheap ticket and expected much less, but food was great, crew was creat, boarding was easy."
Nevýhody: "The boarding was on small plane parked far away from the terminal and we had such a long bus ride I started to think "what is going on"..."
Výhody: "So welcoming and so caring"
Výhody: "Another confirmation of excellent QA service."
Nevýhody: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."
Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"
Výhody: "La tripulación excelente y nos dieron un obsequio"
Nevýhody: "It was outstanding service !!!"
Nevýhody: "Better vegetarian food"
Výhody: "Plane quite empty so lots of space."
Nevýhody: "Service not very attentive, had to repeatedly ask."
Výhody: "The crew was polite and professional. The seat was as comfortable as it could be for economy."
Nevýhody: "No complains. Qatar has always been my preferred airline."
Nevýhody: "Boarding process, in-flight entertainment (movie selection not good), and no wifi in flight :("
Nevýhody: "The visa check personnel were the most discourteous airline staff I have ever encountered."
Výhody: "flight attendants were not friendly enough."
Nevýhody: "both flight from Bos-Doha, Doha-Hanoi was delayed"
Výhody: "The entertainment was excellent, the seats very confortable"
Nevýhody: "Some of the crew members where “to green”, perhaps a bit more of experience is needed."
Výhody: "Great crew. Met every request and did a very professional, yet personal job."
Nevýhody: "Overall meals were best I've had on flights. Did not care for last one but probably just a personal taste."
Výhody: "Staff on the plane is fantastic."
Nevýhody: "No option to pick a seat in economy class."
Výhody: "Crew were very helpful and courteous"
Výhody: "all nice"
Nevýhody: "nothing but avoid bread"
Výhody: "Service was excellent with very polite staff."
Nevýhody: "Front seat anchors were right in the middle of the leg space in 777 which is kind of dumb for Boeing guys."
Nevýhody: "The gentleman next to me had broad shoulders, so I spent most of the flight with my body a bit twisted, and eating without being able to move my right arm normally was undesirable. The cabin was kept a bit warm throughout the flight. We had a long wait (30 - 45 minutes after leaving the gate) before takeoff."
Výhody: "great crew and food."
Nevýhody: "being charged excess baggage when one suitcase weigh under weight. Having to wait at the terminal for a hour and a half because of bad weather -- not the pilot's fault"
Výhody: "There were a lot if security checks but the boarding crew was very helpful and let me check in a bag at rhe last minute with duty free shopping items that i would not have been able to carry with me on-board the airplane."
Nevýhody: "No internet and the food was mediocre at best."
Výhody: "Wonderful airline! Very nice and friendly staff. I will fly with them again."
Výhody: "Great service. Great food. Great entertainment."
Nevýhody: "Space is somewhat small for a short flight and totally unbearable if you go Sao Paulo-Doha."
Výhody: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"
Nevýhody: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"
Výhody: "The business cabin and the customer service was superb."
Nevýhody: "The food"
Výhody: "Helpful staffs and great stewardess!"
Nevýhody: "Too many babies this time! Scary bathroom 2 hours before landing. Food portion can be improved. Entertainment screen and choices can be more considerate!"
Nevýhody: "They flight was moved up about 1 hr earlier. But no email/SMS/call etc. I totally could have missed the flight as a result! Why would they change it and not let passengers know?"
Nevýhody: "in flight entertainment interface can be improved to be more user friendly."
Nevýhody: "Very uncomfortable seats- Space between seats is very tight"
Nevýhody: "Catering and seating. They ran out of food and drinks"
Výhody: "-Great selection of movies, Ted talks, and games to view on individual screens, headphones were provided. - Blankets and pillows were provided to everyone, along with a kit with toothbrush, toothpaste, socks, and eye mask. - Adjustable head rest. - Nice to have wifi, although only 15 minutes is free."
Nevýhody: "- Tiny, cramped seats and aisles. I'd heard the Quatar has more leg room than other airlines. This is definitely not true. If the person in front of me reclined all the way, they crushed my knees and I'm only 5'7". - Seat cushions are thin and hard. - baggage check in took a very long time; about 45-60"
Výhody: "Over all the flight was great."
Nevýhody: "However I feel the need to share that the lid of one of the lights fell off and hit my girlfriend on her nose while she was asleep hurting her instantly. I understand that it was an accident, but nobody takes responsibility for it."
Nevýhody: "I had cancelled my flight with qatar airways due to the current political problems. My ticket was booked through the agent airfare.com. They have handled the issue terribly. To start with. They said that they have to charge me a $615 penalty on top of the $750 i had payed for the ticket for cancellation. They mentioned that ill be refunded my $750 from qatar as they got a waiver for me. I received $250 from qatar airways and nothing yet. Airfare's customer service staff is highly uncooperative and v rude"
Výhody: "Service was very good"
Výhody: "Lo mejor de estos vuelos es sin dudad el servicio del personal de vuelo, son muy amables y se esmeran en mantener cómodo a todo el mundo, te dan botellitas de agua, jugo, hielo, lo que pidas."
Výhody: "Lots of space as the flight quite quiet. Very friendly staff."
Nevýhody: "I had booked the Amaya lounge for the 3,5 hours stop over. It cost $50+ and was so not worth it! Bad food and uncomfortable chairs plus it was really crowded! Next time I'll just go to a cafe! No seats at the gate when I got there. Slooow boarding!"
Výhody: "Everything is fine and have a wonderful time"
Výhody: "The crew members are amazing."
Nevýhody: "I had to go through 4 passport inspections by Qatar, was that really necessary? 3 of them within 10 min. 1 before the security check at the gate, 1 after and one more just before boarding."
Výhody: "Very nice crew."
Výhody: "Everything was comfortable."
Nevýhody: "I can't think of anything."
Výhody: "The crew was nice, the food was really good, the plane was clean, and they used reusable silverware and plates to avoid waste."
Nevýhody: "The seats are small with very little leg room"
Výhody: "Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!"
Nevýhody: "Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!"
Výhody: "The seat was much better than other airlines' economy seats. Great food and lots of it. Excellent attendants. Zurich is the best planned airport for changing to next flight. I'm going to try to use Swiss as often as I can."
Nevýhody: "Free Wifi."
Výhody: "Good service"
Nevýhody: "Valencia is probably the least user friendly airport. Security personnel there are unbearable. Boarding took unnecessarily long. Luggage took close to 30 min in Zurich"
Výhody: "Exelent Crew, great food and service I really like Swiss airlines. The best so far!!! Thanks"
Nevýhody: "When I purchased the ticket I did not know that I have to pay for my bag. It would have been nice to know about this in advance"
Nevýhody: "Pleasant overall experience"
Výhody: "Swiss quality, punctuality and reliability."
Nevýhody: "No negatives."
Výhody: "On time, nice crew"
Výhody: "Good seats for my wife and i: window and aisle seat"
Nevýhody: "Only glass of water free...coffee is 3.50"
Výhody: "Food and entertainment"
Nevýhody: "Ithe check in counter was open about an hour before departure, having passengers waiting in line for almost two hours. Thhe departure was later than scheduled, I did ask for assistance in Zurich airport and got none. Almost missed my connection flight due to poor health conditions and less than expected lay over time."
Výhody: "Checkin was smooth, cabin crew and service was great. Absolutely no complaints."
Nevýhody: "Nothing. All was exceptionally good."
Výhody: "Everthing was great!!"
Nevýhody: "Need to make it more clear that it is necessary to complete a second passport controle at the boarding gate....causing confusion for some travelers who are not aware of this extra step"
Výhody: "Great service & lots of room to sleep"
Výhody: "Captain kept us informed regarding takeoff"
Nevýhody: "Sitting too long"
Výhody: "Nice staff, very friendly"
Nevýhody: "Paying for WiFi, could use more comfortable seating"
Výhody: "Very professional!"
Nevýhody: "Roughest flight ever, many people got sick, too much turbulence to fly"
Výhody: "Amount of times drinks, water, was served."
Nevýhody: "The person in front of me reclined seat the whole trip. Very, very uncomfortable for me."
Výhody: "Staff walked around with water quite a bit, gave my kids a special kids meal"
Nevýhody: "A little tight in economy and i am short"
Výhody: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."
Výhody: "Overall excellent. Full professional and caring staff and company."
Výhody: "See / hear the middle-aged guy around seat 22 aisle coughing his lungs out throughout the 10 hour flight without once covering his mouth ? WTF is going on w an airline that would let a passenger behave like this ? Didn’t see the attendants offering a cough drop, or asking if he would please behave like a civilized human being. Looking for others corroboration. Spread the word like this guy this w his germs"
Nevýhody: "A grown man coughing loudly during a 10 hr flight w/o once covering his mouth"
Výhody: "good service, patient with passengers"
Nevýhody: "For 9 hr flight the space between the seats in economy class was way too small. Im 1.75cm (medium) and I felt squeesed and very unconfitable not like in Lufthansa airplane flying from Newark to Dussldorf. (Flight only 6:15min) In addition, when front passenger moved his seat back on me I had a lot of difficulties with getting in and out of my seaat."
Výhody: "Relaxing and graceful service Pleasant flight attendants the crew greeting you as you embark as well as when DS in barking restrooms clean floors clean The flight was very enjoyable this was my second time flying with Swiss air and it was just as enjoyable cannot put in any complaints I give you five stars No complaints it was excellently although it was a short flight from Budapest to Zürich but it was good and the flight from Zürich to JFK New York was excellent my first name is Ibolya"
Nevýhody: "No complaints it was excellent"
Výhody: "It was a fast flight. Less people on the plain."
Nevýhody: "I did not like that I was in a Swiss airport for more then 13 hrs and the company did not offer me a hotel for the night. Two I did not like that at the airport in zerik they don't take coins."
Výhody: "Delay at airport was awful. Gate was not announced ahead of time. By the time it was everything ok the terminal was closed. Some people appeared to have couches while I did not. Gate was at the end of the empty terminal. Wifi pass expired and no artery was offered even though the flight was delayed. Passengers were made to leave the gate to recheck passports. My bags were searched twice and while I fully support security this was excessive"
Nevýhody: "Provide vouchers in consistent manner. Provide wifi alternatives. Don't use an empty terminal. Offer more toilets and water fountains."
Nevýhody: "Seats too small."
Výhody: "Service and food were amazing! The flight crew were wonderful and gave us a tremendous amount of intention!"
Nevýhody: "Nothing... the flight was great!"
Výhody: "Got bumped to business class."
Nevýhody: "What's not to like about that?"
Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."
Výhody: "Fast and efficient transport option to Berlin"
Nevýhody: "All good"
Výhody: "Vegetarian curry lunch/dinner was good. Cabin temperature was good. Bathroom was clean."
Nevýhody: "flight crew were snippy. Had to ask for tea in between meals. Was assigned a middle seat when there were so many empty seats. The idea that we had to pay for seat assignments."
Výhody: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."
Výhody: "Food was great."
Nevýhody: "No USB. Entertainment was so-so."
Výhody: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Nevýhody: "Everything was good."
Výhody: "Flight attendants were polite and very nice."
Nevýhody: "Flight was delayed, as a result i missed the next flight to Washington DC. My whole schedule was messed up as i had to fly through Chicago. My luggage was lost and i only received it 2 days later. Will file the complaint."
Výhody: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Nevýhody: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."
Výhody: "fast, all good"
Výhody: "Best flight in years. Attentive crew, very good food and wine, on time. Strongly recommended."
Výhody: "The attendants were cordial"
Výhody: "Decent food (great chocolate), polite attendants and updated aircraft"
Nevýhody: "Contrary to most experiences in Switzerland, the Swiss Air boarding process is a damn mess! Most airlines board by rows or boarding groups, but Swiss Air does none of that. As soon as first class is boarded, they open boarding to all seats, so it's like cattle boarding a train. With Swiss Air, don't wait to get in line - do it early to ensure you get carry-on storage near your seat."
Výhody: "Crew was excellent, and the food was both ample and appetizing."
Nevýhody: "The boarding process is a little chaotic for the economy cabin since there is no distinctions by zone or seat row. The result is a bit of a surge when they first announce the boarding of the cabin."
Výhody: "The service was very good."
Nevýhody: "The seats were very UNconfortable. The entertainment system was limited."
Výhody: "The food and staff were very good."
Nevýhody: "You should board the plane from the back so people aren't climbing over each other. Paying to pick a seat is a huge turnoff. Economy very cramped. Lufthansa was better on that."
Delay, but I understand things happen.
Sat on plane for an hour after boarding. The entire 5hr flight was freezing. Even the two gentlemen next to me were cold. No headphones offered for the super tiny movie screen.
Výhody: "It was a nice, quick hop. Everyone played by the new COVID rules."
Výhody: "Loved this crew!!!"
Nevýhody: "Everything was perfect."
Výhody: "The crew was good, and the airline tried to make our wait in the airport as comfortable as possible."
Nevýhody: "The four-hour delay was really hard. Since it was in DC, I don't know why it took so long to get another plane."
Výhody: "Crew is amazing!"
Nevýhody: "The Plane!"
Nevýhody: "This flight was probably great but I was not on it"
Výhody: "Flight attendants were friendly and appreciate gate agent's enforcement of the two personal bags per person."
Výhody: "Packed flight. Ground crew did best to minimize carryon luggage. Flight crew were accommodating and cheerful despite almost 1H delay in departure."
Nevýhody: "Pilot had no control over turbulence during last 3H of flight. He did his best to minimize but still a jittery"
Nevýhody: "The flight was more than 4 hours late making us miss our connections"
Výhody: "The crew was super friendly and professional. Enjoyed the reworked safety message before take-off."
Nevýhody: "The Comfort+ seat, while it had plenty of leg room in front, had a small width-box that many Americans (being larger than perhaps they should be) will find extremely uncomfortable at best, and unable to fit in at worst."
Nevýhody: "Due to flight delay I missed my connecting flight, was downgraded, didn’t get my meal and was late arriving."
Výhody: "Crew was very attentive"
Nevýhody: "Delta staff at the airport JFK"
Výhody: "Crew was kind and entertainment great when available"
Nevýhody: "WiFi in all flights"
Nevýhody: "Plane too small to have any on board entertainment"
Výhody: "I liked the touch screen displays in each headrest. Seats and leg room comfortable"
Nevýhody: "Boarding was somewhat unorganized"
Nevýhody: "The seats were incredibly hard and uncomfortable."
Výhody: "Crew was good. It was great to be able to watch a movie, TV, or play a game to pass the time."
Nevýhody: "More let room when someone puts back their seat."
Nevýhody: "Unacceptable delays"
Výhody: "Boarding was smooth, attendants were nice and informative, and everything was on time"
Nevýhody: "Touch screen monitor was unable to register touch, so no entertainment available."
Výhody: "Very attractive staff in flight"
Nevýhody: "Having to unpack and repack when carry on bags are checked in waiting hall"
Nevýhody: "They ran out of overhead space we had to check a carry on bag. My video monitor didn't work so that was disappointing."
Výhody: "clean plane, crew was very friendly."
Nevýhody: "no dessert in meal"
Výhody: "The crew was fantastic and very carrying when I wasn’t feeling well. They checked on me multiple times! The food was also really good for airline food!"
Nevýhody: "The security process in the Prague airport is so ridiculous. There are security agents who screen you in the baggage drop off line that makes the line take a very long time. Once you finally get your sticker from them it’s a quick trip through customs. Then the pain really begins with a security scan st each individual gate to enter a boarding area for the plane. Then I was pulled for extra security where a male agent touched my but with some sort of swab with no warning. He then claimed to not speak English (with zero accent when I asked him a question). It was a humiliating and very long process all run by delta!"
Nevýhody: "Seats very tight!"
Nevýhody: "Security in PRG was little bit strong They ask my about my last job - 15 years ago if I did not fight with my Manager(I forgat his name)"
Nevýhody: "Left 30 minutes late from SLC."
Výhody: "Was in exit row & most sandwiches were no longer available. Poor planning since there were 15 more rows after me. Snacks& nuts were only other choices for 3 hr flight. Flight attendants couldn’t care less."
Výhody: "The crew was gracious and accommodating."
Nevýhody: "The plane showed wear and tear. We paid for delta+ premium economy and an exit row. The seating map online was misleading and we ended up next to the bathroom. The exit row food tray was broken and was hard to even sit a good tray on. The emergency exit door isn’t well insulated and we were absolutely freezing cold the entire flight. The seats were hard and uncomfortable. The food was not good for international travel. Overall I was very disappointed in this flight. I travel the world and on long hauls the planes need to be cleaned well and seats in working order."
Výhody: "The fact that there was a screen for movie selections and a charging port for my phone and the flight attendants were super nice"
Výhody: "Delay. First it was about 20 min, then 30, then 49 and 55. At the end more than 70 minutes delay. Too much, too frequent on delta!!!!"
Výhody: "Not applied"
Nevýhody: "Not applied"
Nevýhody: "Sandwich for dinner"
Výhody: "Courteous crew and smooth flight"
Výhody: "More seat room than expected for economy tickets. Good service, on time, polite staff"
Nevýhody: "Duty free purchases not waiting for us at boarding like usual. Audio selection on entertainment was v poor"
Nevýhody: "Flight was changed. Missed an important event"
Výhody: "Layout of aircraft"
Nevýhody: "Couldn't find USB port."
Výhody: "The crew on Delta create a welcome atmosphere every time I have flown with them."
Výhody: "Great gate agent at JFK on the layover."
Nevýhody: "No assigned seats on second flight til we got to JFK."
Výhody: "Flight crew took very good care of us. They served several snacks, meals and free wine on the 8+ hours flight from Prague to NYC. The hot towels to freshen up before meals was a nice touch!"
Výhody: "Delta is a mess to check in. Check in on line, print boarding passes then stand for an hour to get bag checked, in Cleveland an. urn ind almost as long in Austin. Terrible"
Výhody: "Entertainment, food having only two seats on our side of aisle."
Nevýhody: "Leg room"
Výhody: "The flight attendant was pleasant"
Nevýhody: "As usual, Delta regional jets with recurring mechanical problems change of planes, change of gates delay take off etc. This carrier has become a nightmare on this Detroit to Kalamazoo leg."
Nevýhody: "Didn't stick to zones when boarding customers. Gate agent basically let anyone board during pre boarding and priority boarding, why even offer it if you aren't going to make people adhere to the rules."
Výhody: "The tv on the back of the headrest was great."
Nevýhody: "Too much chatter over the intercom."
Výhody: "Free movies/TV is a great amenity. Overhead bins were full by the time I boarded, so I gate-checked my bag. The staff was helpful and accommodating, which made that process quick and easy."
Nevýhody: "Boarding is chaos. There's got to be a more efficient way than zones."
Výhody: "I rated entertainment as 1* as there is no N/A option. Flight was very pleasant."
Výhody: "I was smacked in my knee I need surgey on my minsicus for by the person serving the food and never got apologized too. Then later he elbowed me in face and acted like it didn't happen. I liked nothing."
Nevýhody: "Not getting hit twice by the crew serving food and at least an apology."
Nevýhody: "Cabin temperature was too warm"
Nevýhody: "I have to wait 5 hours for a connection flight. I was not happy with. Other then that I had a great experience with Turkish Air lines"
Nevýhody: "The food was a little rough"
Výhody: "We arrived in Athens eventually"
Nevýhody: "People were made to wait outside in the cold airport bus for half an hour. The ground crew gave no explanation for the delay. After heavy protests, they let the waiting passengers back into the terminal. Supposedly the pilot was sick, but there was no communication at all from the airline about the cause of the delay or how long it would last."
Výhody: "All around quality Airline..."
Nevýhody: "Redundant security checks, even at the gate area!"
Výhody: "Food was fine, and crew admirable. Good entertainment even without internet connection on flight."
Nevýhody: "I’d change out the Mac and cheese at the prelanding meal. Service took awhile and I ended up in the zone in the back where choices were gone. Biggest factor was inability of phone center or inter et to check me in."
Nevýhody: "Missed the connecting flight because of flight boarding delay on the original destination. The airline did not accommodate my non-English speaking parents for overnight."
Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Výhody: "kayak was poop for help for me."
Nevýhody: "The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future"
Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."
Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Výhody: "Planes are very clean, food is excellent, there is plenty of alcohol, and the crew treats economy passengers as if they were royalty. Flying attendants clean toilette each hour, There is also a flower pasted on the mirror in the toilette. All details of the flight have been take care of."
Nevýhody: "1) The safety record is not superb https://en.wikipedia.org/wiki/Turkish_Airlines#Incidents_and_accidents 2) Political situation in Turkey is unstable. 3) Most of Europe is west of Istanbul - the flights to Europe are longer. BUT ANYWAY: THE AIRLINES ARE WORKING HARD TO OVERCOME ALL OBSTACLES AND PRICES ARE GREAT."
Nevýhody: "The vegan meal was a bit underwhelming. I ended up not eating."
Výhody: "Comfort, food, staff, everything"
Výhody: "It's always pleasure to travel with Turkish airlines."
Nevýhody: "It was so uncomfortable to mrest on the old chair the tray table won't fold in the arm rest."
Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Nevýhody: "Lost the bag and will return it . Still discussing with them after five days. Promising to deliver each day but then not doing it. Miserable experience and do not recommend using this airline."
Výhody: "The crew was very attentive and the food is amazing"
Nevýhody: "After the second hour the temperature inside the aircraft was very warm started to sweat"
Výhody: "The crew was very friendly. Great entertainment options. The seats were comfortable and fairly spacious. The food was also amazing!"
Nevýhody: "My luggage was ruined due to poor handling."
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Nevýhody: "The food wasnt good .."
Výhody: "Direct flight from Houston to Istanbul. Ran on time, and food was good."
Nevýhody: "Seats were crammed in as close as possible. I've never had such little room on a flight this long. This is a really long flight, so I'd probably see if I could find a more comfortable airline next time, even if it cost me a little more cash."
Výhody: "Todo estuvo bien. Me gusto mucho la aerolínea turkish! La recomiendo"
Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Výhody: "The crew, the boarding , the entertainment,"
Nevýhody: "The food was not up to expectations"
Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."
Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"
Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Výhody: "I like everything regarding the airline."
Nevýhody: "The airport was attacked by a terrorist and hour after I left to Skopje. I know the airline has nothing to do with it but they should pressure the airport to have more safety for the passengers or find an airport in another country that is safer like Macedonia or Bulgary. Just as a temporary thing while things become safer in Turkey. In other words, only stop in Turkey for people who is flying to that country. Connecting flights should stop somewhere else."
Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"
Výhody: "I like the fact that for almost 11 hours I was fed, entertained, and was able to rest. The flight crew was very hospitable and I would very much recommend it to others. The price was also very reasonable, unlike United or some other major carriers. It says something about your airline when I decide to fly through Istanbul, coming from Rome, to go back to the US. It's a longer flight but it's a worthwhile one. Thank you and keep up the good work."
Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"
Výhody: "I got such an amazing deal on this flight that I could barely believe how incredible my experience was. Will DEFINITELY fly Turkish Airlines again!!"
Nevýhody: "No problems at all"
Nevýhody: "The flight boards in Istanbul had two flights leaving for Cairo at the exact same time but at two different gates far from each other. This caused massive confusion and I ended up running around the airport to get to my gate. Also there should not have been a second flight listed on the boards because there was no second flight. Very frustrating..."
Výhody: "The food, the crew, the beverages, the entertainment and the level of cleanliness were all excellent. On time departure on both segments."
Nevýhody: "The Boeing 777 had the new, smaller seats. No control of overhead airflow among other things. Wish they still had the old Airbus A330's and 340''s."
Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."
Výhody: "The service was excellent from A to Z"
Výhody: "One of the best airlines I've ever flown. Would definitely recommend."
Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"
Výhody: "Tv screen was like an iPad. Lots of choices and options. Food very good. Staff friendly"
Výhody: "good food and good entertainment selection"
Nevýhody: "smallish seating for me. I'm 5'11""
Výhody: "I liked the service. And I also enjoyed the food."
Výhody: "Decent food, pretty good entertainment."
Nevýhody: "No wifi, no USB or power charging. Boarding from Africa or in Turkey is a joke. There is no boarding procedure, despite them putting you into boarding groups on your boarding pass, just who can cram to the front first."