Nevýhody: "Cabin temperature was too warm"
Nevýhody: "I have to wait 5 hours for a connection flight. I was not happy with. Other then that I had a great experience with Turkish Air lines"
Nevýhody: "Missed the connecting flight because of flight boarding delay on the original destination. The airline did not accommodate my non-English speaking parents for overnight."
Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Výhody: "kayak was poop for help for me."
Nevýhody: "The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future"
Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."
Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Výhody: "Flight was very comfortable and food was amazing Thanks to chef and pilot. Everything was good If I get good price again I will definitely fly with Turkish all the time :)"
Nevýhody: "The sounds of air was to much. I could hear the air outside and was bothering me."
Výhody: "The service was great, the flight was timely, attendants were friendly."
Výhody: "Comfort, food, staff, everything"
Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Nevýhody: "Boarding in Turkey was a bit unorganized. Bathrooms on board could be better and the crew should come pick up the food trays soon after."
Výhody: "The crew was very attentive and the food is amazing"
Nevýhody: "After the second hour the temperature inside the aircraft was very warm started to sweat"
Výhody: "The crew was very friendly. Great entertainment options. The seats were comfortable and fairly spacious. The food was also amazing!"
Nevýhody: "My luggage was ruined due to poor handling."
Výhody: "Every thing about it the food and what you supply for each customers ✅"
Výhody: "Kind and professional staff, smooth check-in procedures, comfortable flight."
Nevýhody: "I guess this is not related to the TK airlines itself, but once passengers check in and about to board, there is not toilet, so if you need that facility, you have to go out and through the security screening again."
Výhody: "Good flight. Food was nice!!!"
Nevýhody: "On my flight to Greece the wheel on my suitcase was broken. I tried to address this on the day of my departure & was told it's too late to put in a claim. This was a bit upsetting to me. I didn't realize that a wheel had broken until I left the airport. On the way to where we we're staying the 2nd wheel broke, thus I had to drag my suitcase the rest of the way."
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Nevýhody: "The food wasnt good .."
Výhody: "Direct flight from Houston to Istanbul. Ran on time, and food was good."
Nevýhody: "Seats were crammed in as close as possible. I've never had such little room on a flight this long. This is a really long flight, so I'd probably see if I could find a more comfortable airline next time, even if it cost me a little more cash."
Výhody: "The crew were very nice al of them."
Nevýhody: "The seats were to close to each other, so when you watch a movie on the screen it was very close that it will hurt your eyes if you keep watching the whole movie."
Nevýhody: "in a previous email we explained that by the time we arrived at the gate in Sao Paulo, the airline refused our boarding the plane and said only "we don't like Kayak". We never boarded the plane and there was a credit to our credit card, so why are you asking how our flight went?"
Výhody: "Beautiful jet. Fine pilots. Wonderful flight. The flight crew were great. Thank you team Trurkish airlines for a safe and memorable flight. God bless everyone! Christos"
Výhody: "Todo estuvo bien. Me gusto mucho la aerolínea turkish! La recomiendo"
Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Výhody: "The crew, the boarding , the entertainment,"
Nevýhody: "The food was not up to expectations"
Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."
Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"
Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"
Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Výhody: "Nice new plane, decent food, friendly staff, incredible selection of movies. Appreciated the fact that the cabin wasn't freezing for once."
Nevýhody: "Terrible, slow checkin process. Some people treated the checkin counter as their personal therapist, coffee house, I don't know what.., they held up the line for ages and staff was doing nothing to speed them up and move them along."
Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"
Výhody: "The food, the crew, the beverages, the entertainment and the level of cleanliness were all excellent. On time departure on both segments."
Nevýhody: "The Boeing 777 had the new, smaller seats. No control of overhead airflow among other things. Wish they still had the old Airbus A330's and 340''s."
Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."
Nevýhody: "Way too trigger happy with spurious announcements which made it impossible to complete a 2 hour movie on a 3 hour flight!"
Výhody: "The service was excellent from A to Z"
Výhody: "One of the best airlines I've ever flown. Would definitely recommend."
Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"
Výhody: "Great selection of movies. Really got a kick out of the Batman vs. Superman stuff! :)"
Nevýhody: "I was a bit tight in my seat, and when I went towards the back of the plane, I saw a number of people had a whole row to themselves. It would have been nice if the spacing was better so more of us could be less cramped."
Výhody: "The food is always good!"
Nevýhody: "Thry promide Wifi but it didnt work Touch screens- the touch works really bad"
Výhody: "Tv screen was like an iPad. Lots of choices and options. Food very good. Staff friendly"
Výhody: "good food and good entertainment selection"
Nevýhody: "smallish seating for me. I'm 5'11""
Nevýhody: "Very poor English (in the plane and in the IST airport) and very poor organization in the IST ariport"
Výhody: "I liked the service. And I also enjoyed the food."
Nevýhody: "They didn't serve or sell any alcohol on this flight :("
Delta charge a $30,oo USDollar for a suitcase in the baggage hold In my reservation I have one carrying and one on hold
Výhody: "The crew was amazing"
Výhody: "Good service amazing crew clean airplane good cleaning protocols"
Nevýhody: "Everything was good"
Nevýhody: "Broken tray table literally off its hinges and unusable."
Nevýhody: "I think all was very good"
Nevýhody: "Nothing, really. Airlines unfortunately can’t make people patient or polite, & I can’t afford a private jet, so I’ll have to settle for an eye roll or twelve."
Nevýhody: "The plain from LGA had to return to the gate for maintenance, it made to ROC almost on time."
Nevýhody: "I wanted an aisle seat."
Nevýhody: "Multiple delays made us miss 4th July celebrations"
Výhody: "Crew was very attentive"
Nevýhody: "Delta staff at the airport JFK"
Nevýhody: "Ran 2 1/2 hours late, poor customer communication"
Výhody: "Put up at the marriot"
Nevýhody: "Better food and more water."
Výhody: "Crew ok . Seat not so comfy"
Výhody: "Yes the crew was amazing"
Nevýhody: "Flight was delayed 2 hours. Even though I had carry on, they checked it and this made me waste my time at baggage claim rather than gate checking. Flight attendants were miserable. Power supply didn’t work at seats."
Výhody: "The crew really took care of us. You could tell they care."
Nevýhody: "I wish the headphone jacks allowed standard headphones. I brought a nice set and didn't have an adapter. I used the ones they included which were ok, but not great."
Výhody: "Crew was good."
Nevýhody: "N/A. No food was served due to turbulence which is uncontrollable."
Výhody: "The cockpit crew waited to turn the plan off until the Footbal playoff game was finished. I thought that was very considerate of them."
Nevýhody: "Seats were right but that I guess is to be expected these days."
Výhody: "First Class. Cabin service. Frendiliness of staff. Plane arrived early."
Nevýhody: "Breakfast was not served in First Class"
Nevýhody: "The flight was delayed 75 min because the plane wouldnt start. A differernt aircraft was needed to resume ops."
Výhody: "clean plane, crew was very friendly."
Nevýhody: "no dessert in meal"
Výhody: "The crew was fantastic and very carrying when I wasn’t feeling well. They checked on me multiple times! The food was also really good for airline food!"
Nevýhody: "The security process in the Prague airport is so ridiculous. There are security agents who screen you in the baggage drop off line that makes the line take a very long time. Once you finally get your sticker from them it’s a quick trip through customs. Then the pain really begins with a security scan st each individual gate to enter a boarding area for the plane. Then I was pulled for extra security where a male agent touched my but with some sort of swab with no warning. He then claimed to not speak English (with zero accent when I asked him a question). It was a humiliating and very long process all run by delta!"
Výhody: "Equipment felt a bit dated. No entertainment system, which was fine with me. Skipped the offered snack. Just had water. Flight was onntime."
Nevýhody: "Security in PRG was little bit strong They ask my about my last job - 15 years ago if I did not fight with my Manager(I forgat his name)"
Výhody: "The flight & landing were smooth, and we arrived a few minutes early."
Nevýhody: "The entertainment system & WiFi were out. Wasn’t able to charge my phone either as the outlets weren’t functioning properly."
Nevýhody: "No videos or entertainment."
Výhody: "really nice cervices"
Výhody: "Like you let a rookie land the plane. Rest of the flight was great. But the landing was sketchy af"
Výhody: "the plane was large, we departed on time, the flightcrew was extra friendly and attentive"
Nevýhody: "Seat were tight and the upgrade fees and not affordable"
Nevýhody: "Delays. Ways late."
Výhody: "Everything was great, flight attendants were awesome"
Výhody: "Crew member Lori was exceptional. Great detail to safety and customer service!"
Výhody: "Boarding is easy as always, I like Delta's system."
Nevýhody: "I had a seat by an exit door. I was incredibly uncomfortable the entire flight due to the cold air comin in and hitting my feet / legs. Two coats and a blanket weren't enough to remedy the issue."
Výhody: "Staff lovely"
Nevýhody: "Flight delayed so we got bumped to a later connecting flight An eight hour trip became a 12 hour trip"
Výhody: "-forgot to charge me for wine"
Nevýhody: "-chair was broken -tray was broken -had to spend $33 for wifi that didn't even work -didn't have everything they say they offer to guests on the flight"
Výhody: "Maintained high standards of service despite massive delay."
Nevýhody: "Boarding and departure was messy because of the delay"
Výhody: "Smooth, easy, still long"
Nevýhody: "Still long"
Výhody: "Flight crew took very good care of us. They served several snacks, meals and free wine on the 8+ hours flight from Prague to NYC. The hot towels to freshen up before meals was a nice touch!"
Výhody: "Entertainment, newer plane, great crew. and complimentary meal? fantastic."
Nevýhody: "I checked in 12 hours in advance for both trips and was assigned a B seat toward the back of the plane for both, with no capability to select my seats in advance."
Výhody: "Entertainment, food having only two seats on our side of aisle."
Nevýhody: "Leg room"
Výhody: "Good heads up to turbulence."
Výhody: "Quick trip and relaxing --- no high way traffic issues, accidents or construction hold ups."
Nevýhody: "There wasn't anything I did not like."
Výhody: "Chicken kale salad was inedible. I did not know chicken had gristle!"
Výhody: "The crew was very competent and friendly."
Nevýhody: "Insufficient seating area, no meal offered."
Nevýhody: "Was ok"
Nevýhody: "In a 6h flight, they only served drinks once. I saw the crew member once with a tray of glasses with water, but he ran out before getting to our seat and never came back. I was glad I hadn't finished a bottled water I had purchased earlier at the airport."
Výhody: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Nevýhody: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."
Výhody: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Nevýhody: "I flew economy and all was good and appropriate to the level."
Výhody: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."
Výhody: "Flight was on time."
Nevýhody: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."
Nevýhody: "Crew members in Amsterdam were very rude and disrespectful"
Nevýhody: "The plane is so old..,"
Nevýhody: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
Výhody: "The entertainment was amazing"
Nevýhody: "The seats were a bit hard"
Nevýhody: "We had 4 hour delay causing a stop over at 3am. So yeah"
Výhody: "Just the cabin crew being nice"
Nevýhody: "Punctuality KLM is always late"
Výhody: "The flight was smooth, the service was friendly, and the food with plentiful."
Nevýhody: "Too much activity in the cabin during the flight."
Nevýhody: "Inflight was better than I expected. But needs upgrading air crafts."
Nevýhody: "No reading light in my seat..."
Výhody: "We got to Amsterdam on time"
Nevýhody: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"
Nevýhody: "My suitcase didn't come with the airline."
Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Výhody: "Nice crew pilot food and beverage"
Nevýhody: "No wifi"
Nevýhody: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"
Nevýhody: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."
Výhody: "The seats seemed to have more space on this plane which was nice."
Nevýhody: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Nevýhody: "Food had only vegetarian choices. No charging place and ambiance was noisy"
Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Výhody: "Everything is top notch for an airline company."
Nevýhody: "Nothing.... I enjoyed every moment of the flight."
Výhody: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Výhody: "Short flight with good communication."
Nevýhody: "Nil to complain."
Výhody: "Booked extra room seat which gave me good room for seating"
Nevýhody: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Výhody: "Consistently high standards"
Výhody: "Service impeccable!"
Nevýhody: "They have one line of executive class after the kitchen and toilet, is very noisy."
Výhody: "Good efficient flight crew friendly and helpful"
Výhody: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Nevýhody: "The food was okay, not that great."
Výhody: "Crew was very helpful.food"
Nevýhody: "Food was not upto the mark."
Výhody: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."
Výhody: "Very little if any."
Nevýhody: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."
Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Výhody: "Easy airport business"
Výhody: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Nevýhody: "The seats in economy were a little too small for a 12 hour flight"
Výhody: "Speed, crew, and reliability."
Nevýhody: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Výhody: "The cabin crew were fantastic and funny"
Nevýhody: "Tiny seats"
Nevýhody: "Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM"
Nevýhody: "I slept didn't have snack offered and no entertainment"
Nevýhody: "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."
Výhody: "Entertainment, cabin crew great."
Nevýhody: "Seat layout may now be standard but is still cramped."
Výhody: "- entertainment systen was OK (movies), but has no current news - food was good - windows can be darkened progressively"
Nevýhody: "- Schiphol airport (AMS) is small, crowded, noisy; no water fountains; toilets are dirty and insufficient in number; SFO is much better - KLM boarding process was chaotic (not by group or row number), boarding/security personnel (4 old guys) didn't have a clue - 787 is noisy, chairs are uncomfortable (my back still hurts) and very close together, they also recline way too much - food trays not collected promptly - noisy babies on all flights - clearly not enough cabin crew for a full flight - no or wrong info by pilots on timing (crew are always lying anyway) - gate is all around the back at SFO (long taxi to get there) - they inserted people in wheelchairs during deboarding thus holding everybody up."
Nevýhody: "AeroMexico offered a great service!"
Nevýhody: "More information from the airlines when there’s a delay"
Nevýhody: "I reviewed the wrong one. My last comment and score was for this flight. My last flight even though the spaces were smaller I had no problems with my bag and it was a nice flight."
Výhody: "I enjoyed the accommodations such as the ear phones and blankets. The entertainment was great."
Výhody: "Flight was on time and crew was nice and attentive"
Nevýhody: "Free Wi-fi would be appreciated"
Nevýhody: "missing luggage for 2 days now. not Good!!!"
Výhody: "Good entertainment."
Nevýhody: "The flight attendant was rude, they lost my bag and gave me $100 to cover $1000 worth of valuables."
Nevýhody: "Check in took more than 1.5 hrs. Traveling with two kids an a baby is challenging enough and adding all sorts of incompetente and lack of help makes traveling a nightmare Also crew allocated seating all in diferentes rows which is not acceptable when traveling with small kids. Once we went to the boarding gate we forgot a piece luggage and we ask Assistance after boarding still at the gate and crew told us they could not do anything as they are user of gate space not the owners #WTH"
Nevýhody: "Everyone is so rude, they don’t care just a number to them."
Výhody: "Todo muy bien"
Nevýhody: "The baggage claim at arrival was horribly late- for a bag with priority tag I waited 55 mins to pick it up! Rediculous"
Výhody: "Good food and good entertainment."
Výhody: "That they got us there early. The crew was attentive and well dressed."
Nevýhody: "Toilets were too small. Rows on this flight were to close together. Boarding very slow."
Nevýhody: "I never took the flight since Kayak’s blames me for not in putting the correct name of the passenger. Your policy on name change is ridiculous. I never input my name as the passenger. The ticket was for my aunt. Kayak has been the worst experience I have received."
Výhody: "I try to sit in the front of the aircraft, the leg room is great and you get to watch everyone who enters."
Výhody: "2 problems - there wasn't enough time scheduled between my connection in mexico city when i was coming from florida to get through customs so I missed my connection and there wasn't any aeromexico staff around to assist. - the personal screens in each seat on the last flight from Mx city to Guadalajara couldn't be shut off and I was forced to have commercials being flashed very close in front of my face when I wanted to relax."
Nevýhody: "2 problems - there wasn't enough time scheduled between my connection in mexico city when i was coming from florida to get through customs so I missed my connection and there wasn't any aeromexico staff around to assist. - the personal screens in each seat on the last flight from Mx city to Guadalajara couldn't be shut off and I was forced to have commercials being flashed very close in front of my face when I wanted to relax."
Výhody: "On board service, entertainment and food was a nice surprise. Wine and beer offered free of charge with the meal, great movie selection without charge as well and very helpful crew during the boarding process. Seats in economy had plenty of leg room and space on the sides."
Nevýhody: "Food was good and better than my experience with other airlines but still not as good as it use to be a few years ago."
Výhody: "Aeromexico treats everyone like there in first class"
Výhody: "It didn't crash"
Nevýhody: "It boarded a half hour after it was supposed to depart, and took off an hour late, with no explanation ever for the delay. Also, at one point in the flight, the 2 flight attendants in the economy section were seated and asleep - I had to wake one up to get something to drink. And she wasn't very pleased about it. But I would think that is a safety violation that no flight attendant was awake and alert for some period of time."
Výhody: "That I got there on time."
Nevýhody: "Over booked the trip and got stuck in the Mexico, missing a 1 at work."
Nevýhody: "I will never fly with this airline again. I missed my original flight so they cancelled all of my flights without my permission and resold my seats. Talk about making an easy $2k without doing absolutely nothing. I paid for another flight to get to Mexico to fly to el salvador when they told me that they cancelled everything. Now I am stranded in Mexico on Christmas and they don't care."
Výhody: "Most everything was fine, on time, nice crew, good entertainment..."
Nevýhody: "Avoid this food like the plague, disgusting."
Výhody: "The ticket counter heavy set with black hair, I think her 1st or last name start with "JA" is very very ride and unprofessional. In the middle of taking care of me and my wife he walk away and said., I'm going to the back, let someone else take care of you. Please call me to get the full detail @ 954-501-5998 or email: firstname.lastname@example.org"
Nevýhody: "Ticket counter employee at Miami international airport are very rude and unprofessional."
Nevýhody: "Nothing to comment."
Výhody: "Boarding was fast and in order"
Nevýhody: "Flight was delayed,no information until it was late to get other flights."
Nevýhody: "The seats are very uncomfortable and they need to be replaced I felt pain sitting down the cushion is worn down. had my seat been comfortable I could have rated higher."
Výhody: "it was a good flight, very comfortable and with many ammenities that helped to make and easy trip"
Nevýhody: "Delay of two hours in Mexico City airport. We didn't know why but the aircraft was on ground."
Nevýhody: "No flexible headrest on seats No entertainment screens"
Nevýhody: "Waited from scheduled boarding to when the flight was cancelled- 3 hours and then little help from Aero Mexico to rebook to final destination in a reasonable time. Was promised a full refund of cancelled booking with Aero Mexico and as of 4/17- 0"
Výhody: "La atencion del personal"
Nevýhody: "Todo me gusto"
Výhody: "Aeromexico had great service. The flight included a meal and also first of luggage free. Their staff was gracious and courteous."
Nevýhody: "100% of my flights on AeroMexico have been delayed by 1 hour or more. In one case recently by nearly 4 hours. That if milely my random experience; it's still unacceptable, especially since they offer no apology or compensation."
Výhody: "comfort seats"
Nevýhody: "no food on a flight before 8am is unacceptable."
Výhody: "I appreciate getting a light dinner and the choice of being able to watch a movie."
Nevýhody: "The flight was delayed almost 2 hours from the Medellin airport because of "weather conditions", however in that time I saw two other flights from two different airlines take off on time without a delay. Needless to say this was frustrating. Once aboard the flight, the crew waited until we were landing to hand out the proper migratory and customs forms.That caused a lot of anxiety among travelers who weren't familiar with the forms, causing further delays when we had to stand in line for customs and immigration in Mexico City. Many people lost connections and it was not clear by Aeromexico crew where they needed to go to get their new tickets."
Výhody: "Crew was pleasant, food was adequate. Smooth flight."
Nevýhody: "Flight from SCL to Mexico City I had an awful seat, it did not decline more than an inch and was right next to the bathroom. I tried to change seats right after I checked in but was not able to and customer service could not help since I was in the 24 hour window."
Výhody: "Not much"
Nevýhody: "Lost my luggage"
Nevýhody: "When a flight is scheduled for a customer, connecting flight to another country, I highly recommend you all give customers with at least two hour layover. I missed my flight because I was not informed I would have to grab my luggage and recheck them. This is a nightmare!"
Výhody: "Boarded quickly"
Nevýhody: "I ended up sitting on the last row that doesn't recline...it was only an hour flight, so it was ok but I can't imagine how it would be for a longer flight. In addition, you have to pay extra to pre-chose a seat."
Výhody: "They had a lot of options for entertainment and the staff was nice."
Nevýhody: "The plane was late, more than an hour. They didn't gave any food and the seats were really uncomfortable."
Výhody: "The way the attendant handled the situation"
Nevýhody: "That the airline overbooked the flight by a lot and several people weren't able to fly when scheduled. This is a very irresponsible practice. We were lucky we were not in any hurry to get to our destination and we volunteered to flight whenever available, however, it is not professional and it is very disrespectful of people's time."
Výhody: "Personal Monitor, with entertainment choices. I just wished you updated them more often, since after a few times flying with you, it is always the same"
Nevýhody: "Flight delayed. Personnel at airport did not know updated information. Monitors said boarding time, but no gate, and no one knew. There was no one to talk to, to get sitting changed. I was traveling with my husband, in same reservation, and was sited in two separate middle seats. Bad customer service, monitors in the airport have wrong information."
Nevýhody: "Plane didn't have entertainment screen"
Výhody: "The flight attendants were amazing"
Výhody: "Service, AC, food."
Nevýhody: "Not much"
I had pretzels and there was not entertainment on the flight
Nevýhody: "Everything. Major delays lost vacation times"
Výhody: "Smooth ight"
Nevýhody: "Need to add cabin service"
Výhody: "Seats in so called " business class " barely reclined ...the whole plane was packed full , no empty seats , the Miami airport is one of the worst in the world as well... Will never be flying on American again if I can help it.,,"
Nevýhody: "Please take any other airline if at all possible and avoid MIA airport too....use Ft. Lauderdale if possible..."
Nevýhody: "AA is not following any social distancing. While you are not able to choose middle seats because you would think they are reserving those for space between passengers. The last 2 flight I have taken with AA have been full with no distancing or capacity limitations in the plane. One thing is what they say in their website and one thing completely different is what they actually do in the plane. Unacceptable during this pandemic"
Výhody: "on time"
Výhody: "Crew did the best they could with the situation"
Nevýhody: "An hr delay because our plane was delayed an hr due to there being too much fuel and it seems a lot of delays that were very preventable"
Výhody: "The plane was nice. The captain was friendly and informative, and the flight was great."
Nevýhody: "The food was pretty mediocre with a small soggy sandwich that I didn't bother to eat. They force you to watch a very long and extremely boring trailer for Disney. You can't turn it off and have to sit through one bugman movie trailer after another."
Výhody: "Crew was nice but flight was delayed due to maintenance so I’m still stuck at the airport here and no vouchers for anything."
Nevýhody: "Flight would’ve been on time"
Výhody: "Crew was snappy in getting people in plane and checking in carry ons since occupancy had been reached."
Nevýhody: "Lack of adjustable headrest on seat."
Výhody: "The was plenty of leg room."
Nevýhody: "One flight attendant was pretty unfriendly."
Nevýhody: "Flights could be on time. Every one of the 4 flights were late. Also it would be nice to offer a snack that doesnt contain wheat and sugar."
Výhody: "Boarding was quick and easy"
Nevýhody: "The plane could have been cleaner"
Nevýhody: "The a/c wasn't working. Flight attendants acted annoyed by the people flying, no connectivity to gogo inflight."
Nevýhody: "The seats are so cramped - not just on this flight but on ALL flights. It’s especially hard on my husband who is larger than I am. Airline cre, food and entertainment made up for the space but US airlines should re-think this sardine approach to flying. Sorry to vent. Thank you."
Výhody: "Crew was not friendly and gathered in the rear galley complaining about their job and customers. The seat was not comfortable at all."
Výhody: "The crew was excellent!"
Nevýhody: "I think quality of food Is not the same as it used to be. I travel frequently to Europe and breakfast served was not really anything special."
Výhody: "Variety of snacks and friendly service. Good entertainment selection."
Nevýhody: "Signs for Finnair and AA were hard to find on departure."
Výhody: "Food wasn’t awful."
Nevýhody: "Late. Very. Delayed at departure, then parked on the tarmac for most of an hour, perhaps more, to get to a gate. several of the cabin attendants were very unhappy people, grumpy, snappish and harsh. Old plane, no frills. (Center screens for entertainment, no usb charging in main cabin) come-one—use this poor old guy for short haul stuff."
Výhody: "Everything went smoothly. The flight landed early."
Nevýhody: "Seat back in economy was uncomfortable for a shorter person. The head rest pushed my head so far forward that my back and neck were curved so much it caused upper back pain."
Výhody: "Quick boarding, smooth on time flight. Easy access to DC from Reagan airport"
Nevýhody: "No individual TVs. I won’t fly without making sure my individual seat has its own!!!"
Výhody: "staff was nice, but check-in is clumsy and inefficient"
Nevýhody: "plane from Prague to Philly is ancient, still has the drop-down screens from 1981 and the radio station dial for listening in, but that didn't even matter as the video system was down for half the flight. No electrical charging capability unless you carry a car adapter with you. Overhead space was tiny. At least they had headrests, which is weird since the seats are obviously 30+ years old. Business class and first have been upgraded with new features."
Nevýhody: "The flight was delayed 3 times. Little knowledge from front desk, relied on my phone for updated info."
Nevýhody: "3+ hour flight with no TV/ entertainment"
Výhody: "Customer service, boarding and service onboard were excellent."
Nevýhody: "Old overhead monitors for movies. Audio did not work at my seat."
Výhody: "The crew members were friendly."
Nevýhody: "Everything. The outdated planes need to be renovated with seatback screens. The entertainment featured on the aisle screens were unappealing. The economy seats are smaller than on other planes we've flown in; my husband could not fit his legs in his own leg area and was miserable the entire flight. And lastly, the plane was freezing, even after turning off the air overhead. Everyone around me was huddled under their skinny blankets shivering."
Výhody: "There was ample food."
Nevýhody: "No individual tvs or phone chargers or in flight wifi available. Flight was delayed. Luggage was emptied onto a different carousel instead of the one that was posted. There was no announcement made of the carousel change."
Výhody: "Quick and efficient boarding, on time, when I asked at the gate for a window seat, I was accommodated. The food was very tasty and the flight attendants pleasant. Overall happy with this flight!"
Nevýhody: "It is impossible to sit comfortably due to the headrest that pushed my head forward regardless how I positioned it and removing it was impossible. There were no individual screens with in-flight entertainment and although I usually read or sleep, I can see how it would bother someone."
Výhody: "short flight, crew was nice"
Nevýhody: "left 40 min late due to a communication error deciding what crew would work the plane. didn’t find out why the flight was delayed until airborne."
Výhody: "I really enjoyed the entertainment available."
Nevýhody: "A 6 hour flight in which we were not offered food. In addition, when it was time for baggage claim, I noticed that my luggage had been damaged. One of the wheels was broken off. I put in a claim and have yet to hear back."
Výhody: "Flight on time."
Nevýhody: "I miss friendly Southwest. Even the assigned seat is kit enough for me to use AA again. People smile at Southwest and seem to enjoy their job."
Výhody: "Service was fine and the crew members were professional. Everything you would expect in a standard flight"
Nevýhody: "Price tag to travel within the country was more expensive than transatlantic flights despite leaving from a major hub. Wouldn’t allow carry lbs either. If you’re going to fly basic economy, might as well just do spirit and save several hundred dollars."
Výhody: "Big comfortable plane."
Nevýhody: "No entertainment, no food at all."
Výhody: "Their Miami weather recovery of service during stressful & tragic times."
Výhody: "Flight only half full. Had both seats near window so could almost lay down to sleep. Crew was very helpful."
Výhody: "The flight crew was excellent!"
Nevýhody: "Seating extremely tight"
Nevýhody: "The fact that your company doesn't want to give me some sort of compensation for being delayed and missing my connecting flight and having to get a hotel."
Výhody: "Flight attendant"
Nevýhody: "Delays Was told my ticket had been canceled"
Výhody: "No ac, left late. Can't pull in bc our gate is occupied. I never have complaints, but I'm hot and my back hurts."
Nevýhody: "Prior flight had a problem Apparently. It affected our flight. Hot and tired. I want off.....still sitting here..."
Nevýhody: "The controls for the entertainment were hard to figure out. To many options and multi use buttons."
Nevýhody: "The fact we were staring at the plane for 3 hours waiting to take off and customer service and the gate staff was no help"
Nevýhody: "Only a few options as far as tv and movies"
Výhody: "Segundo vieja con American Airlined y segundo fiasco. No vuelo más con esta ruta si la compañía que o uypera el vuelo es AA."
Nevýhody: "Siempre embarque con retraso. Asiento poco cómodo, comida pobre, tripulación no habla español, el monitor de mi asiento el sonido no funcionaba correctamente y las películas escasas y fuera de temporada. En los dos vuelos que he realizado he tenido el mismo problema."
Výhody: "I lucked out and was able to get a emergency row seat which helped tremendously because of having long legs."
Nevýhody: "What I don't like is what is true of all airlines now and that is that if you are born with long legs you are penalized and expected to pay more money than people with short legs - that is prejudice and not fair to people that cannot do anything about it. I understand charging obese people extra because they have a chance to change it. Also, seats are too narrow now!!!"
Výhody: "Good entertainment set up"
Nevýhody: "Gross smelly bathrooms, only vegetarian meal options"
Výhody: "The crew was very nice"
Nevýhody: "Tvs broken for a ten hour flight. No power outlets for electronics. Unacceptable"