Najděte levné lety z Prahy do Kréta

Nevýhody: "When in transit in Athens to a domestic flight they now require you to go through security again...bad news if you bought a bottle if something in your departure airport"

Výhody: "Crew was ok. Cabin was super hot and they never answered call bell for us to ask for water and to cool down cabin. While doing pre departure and pre landing safety checks . Flight attendant never caught fact that person in isle seat was blocking our row ( I was on window seat) with a huge back pack . Poor safety and cabin service by flight attendants ! U satisfactory ! And Very unsafe !!"
Nevýhody: "Cooler comfortable cabin and better overall service and more adherence to safety. Very bad airline"

Výhody: "Good on business class was amazing and the staff was always ready to help with any questions."
Nevýhody: "Flight was delayed twice and because of that the airplane was not as clean as it should of been"

Výhody: "delayed flight, my suitcase did not arrive to destination"

Nevýhody: "Best"

Výhody: "The seats very tightly spaced and did not reclnine"
Nevýhody: "The flights war 2 hours late and the boarding was totally disorganized."

Výhody: "Plan crew , pilots , services on plan and cleaning"
Nevýhody: "Land crew , airport , and airline disorganized I wanted to complain about crew member , But she will not give her name or ID number, And when I snap a picture she calls the police , Her bag was inside her shirt and she will not revile"

Výhody: "The flight attendant was welcoming at the door and the service was done efficiently."
Nevýhody: "The tv monitor at the airport never bother to inform the passengers which was the boarding gate. After asking other passengers we deducted the gate number. The boarding was like a cattle drive bordering on a stampede since Aegean Airlines didn’t bother to divide passengers by groups, so people rushed to be first in line. We waited standing with our carryons for over 45minutes. Nobody knew what was happening or when they will start boarding. Naturally, when we finally got on board people where blocking the aisle because Aegean didn’t bother to board from back to front as it is usually done. The flight attendants were sweet but their English was almost unintelligible. My brother works and I worked for major airlines and have never seen anything so disorganized and unprofessional."

Výhody: "Would fly again! Food was excellent (warm meal on a 2.5hrs flight!), got an empty seat to use for my baby, they didn’t break her stroller or car seat, they didn’t lose our luggage."
Nevýhody: "Seating little tight (especially if seat in front of you reclines)"

Výhody: "The staff were nice."
Nevýhody: "Food. Queued too long before we could board."

Výhody: "Again a lovely smooth flight that departed on time. The captain spoke very clearly and was easily understood."
Nevýhody: "The seats were uncomfortable for this length of flight and space very limited."

Výhody: "We had a nice comfortable flight and were delighted to receive the complementary food and drinks."
Nevýhody: "We were slightly delayed and found it difficult to understand some of the announcements from the crew."

Výhody: "Check-in counter mentioned that our ticket did not include checked baggage, but she only charged for one bag (will be checking on my ticket and discussing with Aegean's corporate if I bought the correct ticket with checked bags). Boarding was easy and the crew was very nice and helpful throughout the flight. I was glad that they served a small meal - food was good...we're not talking about a restaurant meal. Seats were good and just wish there was some in-flight entertainment."

Nevýhody: "40 mins inside the plane before departing with temperature 30 Celsius when aircondition not functional"

Nevýhody: "Everything. Our flight delayed that can happen. But what can’t happen is the total lack of service. Shame No wonder Greece is bankrupt. Zero zero"

Výhody: "crow and food and cooporatio was wow"
Nevýhody: "seat was so hard"

Výhody: "I like the people and the crew and the plane."
Nevýhody: "That my bags had to be checked for an outrageous price of 50 euros per bag."

Výhody: "Seats. Food"

Výhody: "Not much. Used to be friendly, comfortable airline. "Efficiencies have taken their toll""
Nevýhody: "Difficulty with on line purchase of checked bag lead to extreme cost (worse than Ryan Air!!!). Apparently stressed and therefore less than friendly attendants. Very tight seating. Food was quite good but hard to eat in VERY cramped seating!"

Výhody: "No complaints!!"

Výhody: "Service, food, entertainment was good! Plane wasn’t full so made a more comfortable trip."
Nevýhody: "Had to wait over an hour before take off for repair. But happy they were conscientious about fixes."

Výhody: "Accurate times"
Nevýhody: "Night travelling"

Výhody: "Air attendants were nice"
Nevýhody: "Long queue for baggage check. Food was below average."

Výhody: "I liked getting a meal and drinks without having to pay extra. We didn't see that a lot during our month in Europe."
Nevýhody: "My only complaint is the €60 Euros for my checked bag. That was painful."

Výhody: "Surprised to have food."
Nevýhody: "Plane was very hot boarding. Here was not organized boarding."

Nevýhody: "The price of the low Aegean Airline ticket from Athens to Prague has a hidden provision that the passenger has to pay 40 euros for any checked-in luggage. So in fact the total cost of the air ticket from Athens to Prague is much higher than the other airlines. Kayak did not do a good job warning me about the luggage charge."

Výhody: "We liked that there was food offered on such a short flight and complimentary wine! The crew was also really nice."
Nevýhody: "There was a 45 minute delay on our flight"

Nevýhody: "Cold on the plane"

Nevýhody: "In my electronic ticket there was no information about charges for luggage. I'd tried to access a site to learn about it but could not get it. At the airport I was told that I had to pay $50 (cash only) for a small suitcase I was checking in. I've found it dishonest. The seats were very tight - no leg room."

Výhody: "They charge us 40 ero each for bagage. Mabe it was my foult thst i didnt notice that the air price not include bage. Smal wotld u know I thing it is not fair"

Výhody: "They compensated us with a free one-way plane ticket (with lots of restrictions) and refreshments at the airport cafe."
Nevýhody: "The flight kept being delayed and they jerked us around for several hours, updating the departure time three or four different times and changing the gate but not updating the board or consistently making announcements. They should have just made a decision and stuck with it and better communicated what was going on. My poor friend was waiting for me in Larnaca so she stayed at the airport each time thinking I would soon arrive."

Výhody: "Good customer service and unexpectedly good food. Nice staff."
Nevýhody: "Boarding was late, and it took forever to take off and land. I missed my ferry because of this and had to buy another ticket. Also super small seats."

Výhody: "nothing"
Nevýhody: "no words to describe how bad it was - the main problem was the operated company at Israel"

Výhody: "Efficiency"
Nevýhody: "No negatives"

Výhody: "Snack was a light meal of pasta with melted white cheese & spinach, bread sticks, and a pastry/cookie. Yummy!"
Nevýhody: "Plane remained on tarmac for 45 minutes before leaving causing us to be about 1 hour late."

Výhody: "Check in was easy. Plane seemed well kept inside. Attendants nice."
Nevýhody: "Hot! Little to no AC. Flight delayed an hour because first plane had AC problems."

Výhody: "Clean, smooth, on time"
Nevýhody: "Not interesting"

Nevýhody: "boarding took for ever. service from the cabin crew was not good. no entertainment."

Výhody: "good service prompt take off quick disembarkation"
Nevýhody: "the two paramedics in the seats next to me clearly engaged in an inappropriate workplace relationship lol"

Výhody: "Boarding was efficient but we sat on the plane for over an hour before leaving. Then when we deplaned, we were not told that we are not connected to a tube and would have to go down stairs to go to a bus which will bring us to the airport. The weather was blistering cold ! The same taxi in and out delay happened on the connecting flight to London and we arrived London at 2pm instead of 10:30am. Food was mainly carbohydrates. Entertainment was absent except for a screen showing a trailer of featured locations in Athens."

Výhody: "Comfortable, friendly attendants, good food served."
Nevýhody: "There isn't entertainment, however, it was very comfortable and relaxing."

Výhody: "Nothing to like. Do book through kayak or priceline."
Nevýhody: "Everything. Policies to lack of standards, to booking with kayak or price. Pay 25% more not to book this airline and not on kayak or priceline, it's worth the extra cash not to book through these companies of thieves."

Nevýhody: "When I purchased the ticket the site stated one bag checked was includEd. But when we checked in we were told we had to pay an additional 35 euros per bag. We did not expect the additional expense."

Výhody: "Comfortable airplane, excellent food, great service. No in-flight entertainment but I didn't expect entertainment on a regional flight. Overall this was a great travel experience. It's easy to see why Aegean Airlines is a top rated carrier!"

Výhody: "- free wine..."
Nevýhody: "- they charged 80 to check in 2 bag (within size and their weight limit) - it took 1+ hr of waiting in line to provide your bags for check in - I had to get out of line to go "buy" the check in bags and then get back in line again - Waitress spilled drinks on a person in front and got my book bag on the floor wet."

Výhody: "This was fine."

Nevýhody: "Waiting area was very crowded. The flight was delayed."

Výhody: "It was inexpensive"
Nevýhody: "Could not get seats selected The seats are really tight"

Výhody: "Great service ,very fast"

Výhody: "Nothing to like"
Nevýhody: "This Iwa’s very bad experience. Never again will use LOT"

Nevýhody: "Never again"

Výhody: "Everything was great - service, food, boarding"
Nevýhody: "More food choice would be great"

Nevýhody: "somebody lost my bag with ski boots, never again with polish air lines,NEVER AGAIN!!!!!!"

Nevýhody: "Plane was delayed"

Výhody: "Airplane meal was certainly above average"

Nevýhody: "Checked in luggage did not arrive. Arrived on Thursday was told to wait till delivery on Monday. Is it normal for LOT customers to wait for they luggage for 4 days? Disappointed"

Výhody: "There was in-flight entertainment. It was the cheapest flight."
Nevýhody: "The food was the worst I have had in over 10 years on EU-Asia flights. They missed two connections, causing over 11 hours of delay, and arrived at a different airport. We spent 4 hours dealing with visa procedures and luggage rechecking in Beijing without staff assistance. Deplorable."

Výhody: "The seat was nice compared to other planes I have been on. The crew was very friendly and even tried to help passengers open a dressing pack."
Nevýhody: "My checked baggage could’ve not been lost, boarding could be organized better."

Výhody: "Complimentary upgrade to business class - wonderful!"
Nevýhody: "Delightful service and food."

Výhody: "Quick Flight"
Nevýhody: "Faster service"

Výhody: "the crew was really amazing!"

Nevýhody: "Security. I got my wallet stolen from inside my backpack in the overhead bin."

Výhody: "Arrives on time. Speedy boarding. Polite staff. Smooth flight."
Nevýhody: "Leg space in the seat is very tight."

Výhody: "Free Services very good"
Nevýhody: "It is hard to believe that embarking/disembarking a plane from an European capital to another is still done by bus in the year 2019. Moreover the security check in Warsaw was painfully slow and I almost missed my conection to Toronto."

Výhody: "All Good"

Výhody: "Comfortable plane"
Nevýhody: "The entertainment did not work for a number of passengers in my area. The system was restarted once, with no results. The crew did not seem to care. The food service was poorly coordinated."

Nevýhody: "We had for different flights with LOT airlines and all of them were delayed. No updates were given at the gate and some announcements were only in Polish. Landing in Warsaw we had to circle around for a while because the airport was closed due to air parade."

Nevýhody: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."

Výhody: "It took me to Warsaw"
Nevýhody: "Very small, uncomfortable plane. Late."

Nevýhody: "Every time Lot plane delayed!!!"

Výhody: "Crew!"
Nevýhody: "Small air craft"

Výhody: "Food was great and aircraft was new Fast track lane in WAW was really fast - saved a lot of time"
Nevýhody: "No online checkin offered No lounge offered, even for a fee Luggage was not tagged priority No priority boarding offered Service quality onboard was a bit variable"

Výhody: "Not at all"
Nevýhody: "My brother in law lost his connection flight to Bucharest. The flight was 1 1/2 hours late. They don't know what they're doing"

Výhody: "Very friendly crew member."
Nevýhody: "If you book a afternoon flight with LOT, you should be aware your plan will mostly arrive late"

Výhody: "Good, entertainment, excellent crew"
Nevýhody: "Seats are too narrow"

Výhody: "Read above"
Nevýhody: "Service on board was not nice"

Výhody: "Good food and service."
Nevýhody: "Tv is very difficult to see at that distance. Poor choices of films."

Výhody: "Service is good, flight crew are helpful and attentive, meals are good. Entertainment is good."
Nevýhody: "Unfortunately the flight was delayed by an hour so boarding became frantic and stressful. We had already left the gate and the plane was taxiing and some people were still not sitting in seats - I suppose that's fellow passengers for you - and they were told by flight attendants to get into their seats. Economy seats are very cramped so it's an uncomfortable and probably not healthy experience for that long. The flight delay meant that there was high stress in Warsaw to make the connecting flight. Why transit passengers need to be subjected to security checks and clearance I do not understand. We have just got off an international flight - transit passengers surely aren't combined with new passengers who have not been through security in Warsaw."

Výhody: "Flight was delayed by 50 min. so that 4 people from connection flights could get on board."

Nevýhody: "they canceled my flight, they put me in a new one that was delayed 1hour. They way the crew reacted gave me the feeling it was completely normal. I received a coffee and 1 cookie for the trouble."

Výhody: "Crew was very polite, smiling and accommodating , food was great quality, good selection of entertainment on board. Comparing what LOT was few years ago, they have made a huge progress and overall improved everything across the board. We got to destination before scheduled time."

Výhody: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Nevýhody: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them"

Výhody: "Nothing."
Nevýhody: "I travel internationally regularly on business. Lot Airlines was hands down the worst airline I have ever flown with. They charged me twice for the same exact tickets and then would not refund me the entire fare. The deducted $300 to process back the credit. Personnel, at both the airport and in flight, were curt, uncommodating and lacked customer service. On my return flight from Warsaw there was a large, disruptive group with a number of unruly children & airline staff did nothing to address the children running across seats, screaming and wreaking havoc for over 8 hours. Passengers could not sleep & the noise was unbearable."

Výhody: "Crew nice, polite"
Nevýhody: "Fly time allways not on written agreed"

Výhody: "Nice service."
Nevýhody: "No problems."

Výhody: "From check-in to boarding went as smooth as possible. 5 star service."

Výhody: "Flight was on time, the crew was very pleasant. No complaints"

Výhody: "I got to Warsaw safely."
Nevýhody: "The flight was delayed 3 hours."

Nevýhody: "Expect flying without delay"

Výhody: "On time"
Nevýhody: "Baggage charge and hot plane"

Výhody: "Service on plane"
Nevýhody: "Price for checked bag"

Nevýhody: "Lack of checked baggage just causes commotion during boarding when the airline finally realizes too many bags and offers free bag checkin... Don't get the bad habbits from us airlines..."

Výhody: "I like everything food and the chaires very comfortable thanks"
Nevýhody: "Nothing to complain Everithing is excellent easy flight Thankyou"

Výhody: "N/a"
Nevýhody: "N:a"

Výhody: "I liked every thing the crew was exelent"
Nevýhody: "Dislike to crowded"

Výhody: "very friendly personal"

Výhody: "The food was very good . The fly attendants were very nice and professional."

Výhody: "The food was good for an airline. on business class dreamliner from Toronto to Warsaw the seat is comfortable, if a little short for a 6'5" person. In the sos called "buisness class" to Israel the seats are as crampped as any cattle class of a low cost. I wish those idiots that invented "euro club" would understand that it is a first class ripp-off and that if they are only flying two people per side using real comfortable seats makes faar more sense. In short - euro club is BS of teh worst class."
Nevýhody: "The atitude of teh staff on teh flight was OK. Other than that very sour including teh check-in and teh businss club. Going through the border control in Warsaw took 45 minutes. Luckily the flight was delayed. In short, the attitude is strictly old fashion eastern block. On the dreamliner business classs the TV's did not work, but in any case they are way too far (about 6 feet) from the passanger for comfort. Very impractical."

Nevýhody: "Unable to choose seat at ticket purchase."

Nevýhody: "This really is more about the flight from paris to Bucharest: I’ve literally never experienced a worse ticketing and boarding process. Old planes, ride staff (even by remarkably curt and abrupt Romanian standards). Broken inline experience. Overall unpleasant. Seems to be flown only by Romanian families with hundreds of pounds of luggage. Like a caravan."

Nevýhody: "could not be delayed"

Nevýhody: "I missed my flight because my previous flight was delayed 2.5 hrs"

Nevýhody: "One hour delay"

Výhody: "To be going home!"
Nevýhody: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."

Výhody: "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Nevýhody: "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"

Nevýhody: "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."

Výhody: "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Nevýhody: "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."

Výhody: "I canceled the flight 6 weeks ago, no refund issued."
Nevýhody: "I canceled the flight 6 weeks ago, no refund issued."

Výhody: "Boarding was quick and we arrived on time."
Nevýhody: "When getting to Bucharest we were taken by bus and didn’t have a gate."

Výhody: "Stupid survey can’t eliminate category that doesn’t ajgpply"

Nevýhody: "flight delayed by more than 1 hour"

Výhody: "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
Nevýhody: "I liked everything"

Výhody: "Clean enough"
Nevýhody: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."

Výhody: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Nevýhody: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."

Nevýhody: "The plane seemed very old, toilet in poor condition."

Nevýhody: "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."

Nevýhody: "Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit."

Nevýhody: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Nevýhody: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Výhody: "Crew, polite and friendly"
Nevýhody: "delay of more than 6 hours and incorrect information"

Nevýhody: "They change the fly departing time with 12 hours before I was flying"

Výhody: "Easy to book on phone no problems getting boarding passes etc."
Nevýhody: "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."

Výhody: "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Nevýhody: "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"

Výhody: "On time ,clean aircraft..."
Nevýhody: "Crew was very serious...a smile can make a difference....."

Nevýhody: "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"

Výhody: "Flight on time . Attentive crew . Good price ."
Nevýhody: "Lack of leg room ."

Výhody: "Arrived early to destination"
Nevýhody: "Lack of entertainment also limited drinks"

Výhody: "The flight was punctual"
Nevýhody: "I got charged twice for luggage and couldn't get a refund"

Nevýhody: "Rude crew, not organised work , not enough space for legs"

Nevýhody: "I had to make my own way home from Manchester.. plane diverted due weather."

Výhody: "The food they offer to purchase. Easy check in at the airport."
Nevýhody: "Better seat pitch. I'm not a tall man, but the space is very small."

Výhody: "On time , crew good... no complaints"

Výhody: "Free drinks, cheap flight and fairly comfortable!"
Nevýhody: "No allocated seat."

Výhody: "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Nevýhody: "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"

Výhody: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Nevýhody: "-"

Výhody: "nothing"
Nevýhody: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."

Výhody: "Everything"
Nevýhody: "Nothing"

Výhody: "I recomand to Everyone to use the airlines!!Very good quality"
Nevýhody: "Nothing , was everything perfect!The stewardesses very nice"

Výhody: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."

Výhody: "Can't say that I liked anything at all."
Nevýhody: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."

Výhody: "Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull."
Nevýhody: "Seats rather narrow"

Výhody: "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."

Nevýhody: "No online check-in. 1 hour waiting for nothing."

Výhody: "First time flying with them. Strongly recommended!"

Výhody: "Staff on board was friendly"
Nevýhody: "Planes were late Issue with on-line check-in Non responsive contact center at high cost per minute Absolutely inadequate space for knees, am 1.93 and my knees were stuck all the way during the flight although I had upgraded to a seat with better space. Old aircraft"

Výhody: "The service was OK, we flew on time and the flight itself was pleasant."
Nevýhody: "The interior of the aircrafts looked old and a bit dirty. The feeling is that you are flying on a poor low cost service."

Výhody: "I was surprised and pleased as well that the flight attendant listen to me when I mentioned that it's very cold in the cabin and in less than 30 minutes the temperature was changed and bearable"
Nevýhody: "Not applicable"

Výhody: "The crew is very good"

Výhody: "Seemed like a technical problem. The pilot wouldn't give up any information."
Nevýhody: "Small seats with little legroom"

Výhody: "yes. It was perfect."

Výhody: "Not much to say here. It was a short flight, and it went smoothly."
Nevýhody: "I’ll say the same thing about almost every flight I have, and this is mostly for the airlines. People might fly more and pay a bit more if you give us more room. Being crammed into a tiny seat with a bunch of strangers is never pleasant. Same in this flight. Nothing terrible, just the usual. Also, to the other passengers, sit down until it’s your turn to exit. What is wrong with you that you can’t sit five more minutes? Be polite and let the people in front of you go first, let them have room to grab their bags instead of having your elbows in their face."

Nevýhody: "The flight was late by half an hour and I had to pay 60€ because my cabin bag was 2kg heavier than allowed."

Výhody: "The crew was friendly. Baggage arrive safely. But the repeated commercial interruptions trying to sell things made me wonder if it was commission based - a nap was not possible from the announcements but you could buy things duty free. I am glad it was a short flight. A new plane."
Nevýhody: "There are no queues. A free for all to load and unload the plane. If you are looking for Swiss order, look elsewhere. Nothing is free, not water (1.5 euro) or any other beverages or anything else. We paid double what the flight should cost to not even be offered water. The seats were lightly padded to maximize seats. There was a small amount of leg room but some. No power outlets, wifi or media. The worst aspect is I bought a flight on Baltic Air from Tallinn to Riga and had the price from Riga to Paris on the next tab on kayak. I bought the ticket from Tallin to Riga then flipped to buy Riga to Paris only to learn it was a bait price. The price was actually $200 more. Baltic would not refund the first flight (within minutes) so we were stuck to either walk away from our 2 tickets to Riga or pay the bait and switch rate. We begrudgingly paid 400 (200 each) euro MORE than the initial price shown so we could fly out of Riga back to Paris (to be back in Paris by Jan 7). A non alcoholic beverage, a small snack, and power access would be helpful. Ground crew helping with order would be helpful. I was shoved and run over trying to get onto and off the plane. It is the wild west of flying except the plane is new...oh, and it is 30 euro if you do not check in online ahead. But you will still need to stand in line to check a bag (where they can issue you a boarding pass)."

Nevýhody: "The crew might be greeting passengers onboarding."

Nevýhody: "Nothing in time"

Nevýhody: "One Toilet for a full plane with 150 passengers...."

Nevýhody: "No information was avSo pick a couple up listen to this device again also right now dictation right now"

Nevýhody: "Not mentioned that in Munich I had to change terminal and pass again on security check. If I would have bought some bottles in Vilnius or Riga duty free, I would have had problems"

Výhody: "Very nice plane and we left on time and the flight was very smooth."

Výhody: "everything was good enough"
Nevýhody: "I would like a meal and drinks on the board"

Výhody: "Food offered on flight even though short trip"
Nevýhody: "Was delayed so being on time"

Nevýhody: "Announcement At the airport and the plane needs speak English more clearly. Thanks!"

Výhody: "They just wanted more money. Charged us one small carry-on bag over 60 Euro! Ridiculous. Horrible airline, will never fly with airBaltic."
Nevýhody: "They should have told us that one person can only bring one bag. we just flew with Ryanair and Easyjet, which allow one carryne and one bag. Again, will never fly with such horrible airBaltic, never!!!"

Výhody: "Very nice and comfortable place by Air Baltic. Nice and polite crew."
Nevýhody: "Flight was delayed"

Výhody: "Helpful crew"
Nevýhody: "Nothing"

Výhody: "Efficient boarding and disembarking."
Nevýhody: "Shocked that I need to produce my own printed boarding cards (I don't travel with a printer), or I must produce it on a smartphone. Neither available - I showed my confirmation of check-in on my email and the agent printed my boarding cards. Your idea of asking 32 Euro for a boarding card is &^%(*"

Výhody: "Crews on Air France are outstanding!"
Nevýhody: "Baggage was lost and was delivered 2 days later."

Výhody: "Absolutely nothing"
Nevýhody: "Everything"

Výhody: "the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least."
Nevýhody: "the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost"

Výhody: "staff were polite, helpful, and efficient"
Nevýhody: "super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance"

Výhody: "Nothing."
Nevýhody: "Abigail in MLA (Luqa Intl Malta), one of the sassiest and unhelpful agents I have met. Ask for payment for baggage, does something with my credit card- then tells me I need to go to another desk to pay. So inefficient. This on top of her and her gate buddy screwing around at the desk throwing things at each other. Professionalism is not here. To top it off, the plane sat on the tarmac for 40 minutes and we just about missed our connection. Dirty plane too, gum stains on carpet and dirty seats. Will not fly with these clowns again."

Výhody: "Newer plane."
Nevýhody: "The plane we were supposed to be on from Riga to Helisinki had mechanical problems so they switched our plane. We had an hour delay do to that. Then when we got to Helsinki our luggage never made it."

Výhody: "Nice new plane, on time."
Nevýhody: "I pre-paid two checked bags (one each for my husband and myself). At check in we were told I had not done this and we had to go pay at another desk in the airport and come back to the check in line, 40 euros each. I showed the agent my paperwork that showed one bag each--it was not explicit on the paper whether this was the allowance or what I had paid--and she shrugged and said "Bad information. You have to pay now and you can take it up with the airline later." This will be a pain in the neck."

Výhody: "Good service, good connection in Riga! Perfectly on time!"

Výhody: "They waited for transit passengers Were helpful"

Výhody: "Flight was short and sweet, no problems to report."

Výhody: "Easy for my friend and I"

Výhody: "We went to Tallin by taxi 5 hour Air Baltic gave for voucher We are group of 8 frends"

Nevýhody: "on the website i ordered and payed for a meal, and automatically it went to the last and the shortest leg of the flight. it did not ask which leg i was interested in. so i phoned their customer service to get this fixed, they said they cannot fix it and closed the phone on me. on the website is said that from israel you cannot do advance internet checkin, and when i arrived at the checkin they said that i should have done this advanced check in, and since i didn't i need to go to their ticket office and pay a penalty of 35$ per passenger. there also was no warning on the website of any such penalty. i will never fly with them again if i can help it."

Nevýhody: "An extra fee is charged if you don't check-in online."

Nevýhody: "We had to pay for 3 pieces of luggage, including my hand luggage. It came to about $150 dollars. When i booked the flight, it did not indicate anything about this extra change so be ware of this. The flight itself was quite inexpensive."

Výhody: "Professional appearance"
Nevýhody: "Extra $ for the seat (quite absurd) and 40 Euros for a check in luggage."

Nevýhody: "In Stockholm they denied my boarding to Riga and Moscow as they told me that I need Shengen visa. When I was buying ticket I wasn't informed that I need to have Visa. I always travel through Europe with layovers and never have this issue before. I had to buy another ticket straight to Moscow and wait in the airport for 8 hours. I ask to reimburse me half of the price of this ticket."

Výhody: "Enough said"

Výhody: "Boarding went well and crew was nice."
Nevýhody: "The air conditioning was not working properly on the 3 hour flight which made it a bit sweaty and unfortable. The purchase of a cold beer was a must."

Výhody: "good"
Nevýhody: "good"

Nevýhody: "Expensive tickets but no complimentary beverages and snacks for a 2 hour flight, overpriced snacks in the flight cafe. 3H delay!!!! with no understandable explanation in English and no explanation in Latvian from the captain - airBaltic is a Latvian airline! Other airlines use two languages - national and English"

Výhody: "It got me from point A to point B."
Nevýhody: "Seat was uncomfortable and next to an odorous toilet."

Výhody: "Great airline with good airplanes and friendly staff. I was able to board the plane using my iPhone (e-ticket) from Copenhagen to Riga to Moscow."

Výhody: "Food was good, flight was on time, boarding quick"
Nevýhody: "Aircraft was incredibly dirty."

Nevýhody: "No fee food or beverages at all. Attendants were very pleasant. Since this is an economy airline there reallly is no complaint. Our flight was full and boarding went smoothly."

Nevýhody: "Who charges for coffee, jeez"

Výhody: "I was surprised by the professionalism of air Baltic employees. They dressed well."

Výhody: "It's very inexpensive, especially if you fly with only with a carry-on luggage. On-board service has always been excellent."
Nevýhody: "The check-in process is horrible, regardless of the airport you are flying from. It's just the trademark of Air Baltic. I learned my lesson and pay extra to use the priority check in line, as well as boarding. Otherwise you end up staying in a VERY long line. This time I was bumped from the seat that I picked when booking my flight, which was still assigned to me when I checked in online. No explanation or heads-up, I was just handed a paper boarding pass when I checked my bag, and only after I was past security line I realized that I was bumped from row 4 to row 10. I was able to get a seat in row 4 again at the gate, but not the same seat. Also, there was no priority boarding, even though I paid for it. Given this experience I will only fly this airline if I can get away with a carry on, thus avoiding the check in desk altogether."

Výhody: "The equipment used for the trip to latvia. the cs300 was superb and I enjoyed my seat. It was comfortable. The boarding was quick and efficient. spacious and quite lovely. the food was ok . i enjoyed the grilled pork."
Nevýhody: "the customer service rep stopped only me, the only black man travelling from riga to russia and was scrutinizing my passport for some long agonizing minutes. My russian visa is in the passport and updated and quite visible to see on the third page of my passport and being from Grenada I am able to travel to latvia visa free for up to 90 days. I stood there whilst others walked past me and went to the aircraft. that sucked. may 09 2017 at around 9 am."

Výhody: "On time"
Nevýhody: "Mediocre crew Pricing policy makes you feel like a fool. Ex : if you book not directly from their website, you won't receive a email asking to check online and will end up paying a 30e fee at the counter."

Nevýhody: "Boarding tool a lot of time. We departed late"

Nevýhody: "Riga to vilnius delayed 2 hours"

Výhody: "All good"

Výhody: "the only thing that stands out was the agent who checked me in at Entebbe. She was pleasant and helpful. Most things were ok, but not special."
Nevýhody: "Because I require oxygen onboard, I was not allowed to check in on line. consequently, my wife and I got middle seats that were very tight. At least one of them was an aisle."

Výhody: "The crew was super nice and the seat was great"
Nevýhody: "For the price i got the ticket i couldn't asked for more. Thanks a Million"

Výhody: "Smooth flying so got some sleep"
Nevýhody: "Clearer back-to-front boarding process"

Výhody: "One of the crew member who served our food seemed in a rush and just dropped our food on our trays :( There was a lack of communication at the counter for travelers like us who was making this connecting flight. We were there four two hours and nobody bother to tell us we needed to check-in again."
Nevýhody: "Better communication for people making a connection. Not to wait until you are showing your boarding pass and then telling us we needed to check-in again,"

Výhody: "Get down"
Nevýhody: "Everything and the crew more friendly."

Výhody: "Very nice crew. I flew with my 6 months old baby and the crew was really helpful and took care of us."

Nevýhody: "It was very cold inside the airplane. I have to ask multiple times for blanket."

Výhody: "The chairs were comfortable the staff was very attentive and nice"
Nevýhody: "I cant really say anything bad except for the fact that my luggage was broken but i did go to the counter and the person was very nice and handled the issue very proffesionally"

Výhody: "Helpful crew. They reset the screen, came around with blankets, headphones and generally tried to make the space habitable."
Nevýhody: "When I am asked to book my seat, I am usually shown a map which has no reflection on the overall reality. The seat I select is normally allocated to me but if the plane is not full (unusual) I am told there are unavailable seats that would provide more choice."

Výhody: "The crew was very cool"
Nevýhody: "The food was ok"

Výhody: "At least it was a flight"
Nevýhody: "Noisy, no complimentary snacks nor drinks, no legroom"

Výhody: "Nothing"
Nevýhody: "Terrible. Long delays caused me to miss connecting flight and a wedding. Lufthansa decided 12 hours of my day and the missed ceremony was worth a 5 euro voucher... Never flying german again."

Výhody: "That we checked in at VIP"
Nevýhody: "The food was the worst I've had in a plan."

Nevýhody: "Service was bad"

Výhody: "good"

Nevýhody: "Custums on JFK was not utilized to check a full plane with tourists. ESTA finger prints took more than 2 hours."

Výhody: "Nothing"
Nevýhody: "Everything : two hoiurs late, no info, unhelpful crew, terrible food,3 toilets for 200 people... The worst experience in flying"

Výhody: "It was easy boarding. The flight crew had been been late due to a bad taxi driver. We still arrived on time!"
Nevýhody: "No complaints."

Výhody: "Comfortable seats"
Nevýhody: "Food was rubbish"

Nevýhody: "It was late both going to Prague and coming back. Then on this flight the stewardess tried to tell me that I could not put my bag on the bin on top of my head - she was reserving it for other passengers! Then she realized that her comment might sound racist (so she apologized), then she told me that I could not put my small bag under the chair. Finally I told her that she is certainly looking for a way to get me off the flight to which she answered "I can certainly find something!!!" Cultural sensitivity is needed with these stewardesses who are racist like I don't understand and I was certainly polite!"

Výhody: "Good leg space and went on time."
Nevýhody: "Cup of coffee would be nice but this you need to buy and this is STUPID Expensive"

Výhody: "Staff was ok."
Nevýhody: "Very poor service at brussels airport. It took 15 minutes to connect the bridge and evenually we had to go down the stairs to take a bus that also took 15 min to start. We also left late frm malpensa due to late check-in but i thin rhe plane actually camw in late too."

Výhody: "The crew was on point, the comfort was great though the plane was a bit cold they had plenty of blankets. The organization of finally getting onto the plane was great."
Nevýhody: "The boarding process was confusing and disorganized. Perhaps it's always this way but they began boarding rows 32-47, but never changed the monitor when boarding of additional rows began. I didn't understand the need for extra security prior to arriving at the gate either. I was already in the terminal, but then needed an additional sticker on my passport. Not enough options in the entertainment section."

Výhody: "They had a funny safety video"
Nevýhody: "The flight was delayed by an hour. Not only did this mean that I didn't have a chance to rest in Hamburg, it also meant that I had to sprint to get my connecting flight which was on the other side of a huge U shaped airport."

Výhody: "I was able to get home the next day rerouted with Lufthansa and they did provide a hotel and gave us a 15$ voucher."
Nevýhody: "Missed an important day of work. Sat in the airport for 5 hours with little to no comunication from staff. They would constantly tell us they will make an announcement in 5 minutes but never had. JFK Terminal 1 is very unconfortable so that made the stay worse. The problem I had was with the fact that they could not tell us straight we are not going to fly."

Nevýhody: "charging for water on flight"

Nevýhody: "Flight was late and I almost missed my connection in Brussels"

Výhody: "They remembered my special meal requested."
Nevýhody: "Not a very informative crew, service seemed rushed - I only got 2 small cups of choice of beverage offered on a 6.5 hour flight, which was disappointing as I was unable to purchase a bottle of water in the airport terminal prior to boarding as I was just there for a layover and did not have euros to buy one from the machine."

Nevýhody: "The plane was changed and I was given a new seat on the last row without a window. When I complained I was told to move to a middle seat somewhere. In terms of service SN is like a low cost carrier. None."

Výhody: "The airline insisted I check my bag because it was 2lbs over the weight, but it was an empty flight. We had a transfer in Brussels where some how the tags on the bags were not there and we were without a luggage for 5 days. I feel that the Venice airport claim was horrible as they seem to misplace luggage alot and on our transfer flight they fave us the wrong carousel. The service on the plane was great. But that was it."
Nevýhody: "The airline insisted I check my bag because it was 2lbs over the weight, but it was an empty flight. We had a transfer in Brussels where some how the tags on the bags were not there and we were without a luggage for 5 days. I feel that the Venice airport claim was horrible as they seem to misplace luggage alot and on our transfer flight they fave us the wrong carousel. The service on the plane was great. But that was it."

Výhody: "Flight was ok"
Nevýhody: "The fact that we had to wait on the tarmac for a set of stairs to arrive which lasted quite long."

Výhody: "A very full flight that was managed well. Staff were accommodating and pleasant."
Nevýhody: "I am not a fan of spicy food when flying so the snack item did not work for me. The more interesting international films were not available with English subtitles."

Nevýhody: "There was not enough space for our luggage so we had to carry it for the whole flight, the crew didn't even care and there were extremely rude and not nice when we asked where could we leave our luggage, they said no. The flight was delayed for 90 minutes. TERRIBLE airline"

Výhody: "Nice to get a snack on such a short flight. I enjoy travelling on the small E145. Small plane means fast boarding and deboarding. Also it's great to have a seat to oneself - both window and aisle!"

Nevýhody: "Waiting an hour and a half to check the luggage and obtain the boarding pass. Totally unacceptable. They only had a couple of agents to check a full plane and one was dedicated to business class. They said it was to save costs !! Flight was delayed and upon arrival no finger so long wait to deplane again."

Nevýhody: "The flight was delayed 2.5 hours and made us miss the connection to Houston. Nobody met us at London to instruct what to do about it. We spent an hour running from one place to another till we found the correct line, in which we spent 3 hours waiting for directions to hotel."

Výhody: "the cabin crew was wonderful. We were delayed by half hour on board they kept us informed and the service was excellent"

Výhody: "The extra leg room was very much worth it! Did the trip both ways. On the way to Europe we went standard economy and economy plus on the way home -- economy plus was much more comfortable over the long duration of the flight"
Nevýhody: "The food remains mediocre at best in the economy cabin."

Nevýhody: "bad customer service. No reliable information about the flight. How someone who never took an airplane can know that you have to get a visa when going to canada. If your ticket says your last destination is us. And i did not even got a full refund for their stupid mistake. Lack of information. You guys should be more careless for your customers."

Výhody: "leg space is quite big"
Nevýhody: "the food was poor - Cold Pasta salad"

Výhody: "USB socket and decent selection of movies, music etc."
Nevýhody: "No wifi and no electrical socket. By row 43, they ran out of blankets and dinners other than beef. The check-in website looked like it was from the 1990s. When I had to pay for a second bag at the airport (IAD) on the outbound flight, it took 15 minutes. When I came (BRU), they told me to wait in 3 different lines, wasting 30 minutes, before I got to the correct line. Then board the flight to return was a 45 minute delay. It's like these guys were totally new to the airline business."

Výhody: "Nothing"
Nevýhody: "Terrible food, very small and crowded aircraft."

Výhody: "Liked flight home arrived early luggage on belt quickly fragile parcel looked after and loads of leg room on airbus"
Nevýhody: "Nothung"

Nevýhody: "Audio didn't work, broken tray that the food and drink could fall, unresponsive crew staffs (they consistently ignored my call and even turned off the call light above my seat-they just didn't do anything)"

Výhody: "Ease of checkin"
Nevýhody: "I didn't get a window seat. theyou could have done a lot better than just a muffin for breakfast. the crew skipped me for tea"

Výhody: "Food was served often including an ice cream bar after the meal. The crew was very kind, especially Neils. They made us feel comfortable. The flight was smooth and the pilot made necessary announcement clearly."
Nevýhody: "The first meal was not great. But it did have many components. The movie selection was sparse."

Výhody: "Friendly staff."
Nevýhody: "Chaotic airport and lost my luggage."

Výhody: "Loved the entertainment options"
Nevýhody: "Lost luggage, low food quality, long lines for transfers"

Nevýhody: "They charged us for coffee and drinks."

Výhody: "Great crew."
Nevýhody: "The seats were extremely uncomfortable. There could have been more (or better) movie options."