Everything was smooth and fine.
Nevýhody: "Ice is not carried on flights by RyanAir"
Výhody: "flight efficient and smooth, thanks"
Nevýhody: "My problem was not flight itself, but boarding from T2 in Charleroi (arrived too early and nearly no facility to eat and wait in a decenta way)."
Výhody: "nothing"
Nevýhody: "the worst traveling experience. as intl travelers could not download the wi-fi at their airport and they charged 40.00 per person for just the check in ticket... the customer service was the worst ever. very nasty employees"
Výhody: "But crew are very kind"
Nevýhody: "There's no information to delay. Just waited It was so bored to wait Terrible ~"
Výhody: "No issues getting on flight pretty straight forward."
Nevýhody: "N/A"
Výhody: "Short flight and we arrived safely. Relatively inexpensive."
Nevýhody: "The entire process was chaos. First you wait in a crowd to find out which desk to drop your bags and/or check in. Then you race there with the herd. Then with another herd to the gate. After heading down what seems like a boarding ramp you go outside, then into a holding pen. It’s a giant metal shed that looks like it was made for cattle. Then after standing there for 30-40 minutes, you go outside again to board the plan. On board, there were no amenities, but that was expected."
Výhody: "Price, flight crew."
Nevýhody: "The gate was in a sheet-metal hangar outside the terminal alongside the parked plane, no bathroom or seating. We had to line up for the plane outside in the night air for 30 minutes before boarding. We were overcharged for checked baggage."
Výhody: "I screwed up i booked the one-way tickets in reverse. Used my phone while on the Camino and did not see the mistake until after the 24 hour period. There were still seats available and they could have switched but no- they kept the fare, of course and said for and addl 500€ each we could correct our flight. Good Lord!"
Nevýhody: "Their total inability to help and that they took our money for nothing in return. Customer service was basically that’s the rules, can’t help you out. We took Renfe train instead for a fraction of what they wanted and had a great trip."
Nevýhody: "Tried to cancel through the Ryanair website, and they wouldn’t cancel it. So... never went, and the seats were empty"
Nevýhody: "Delayed at Stansted due to Donald Trump"
Nevýhody: "Very long wait for baggage pick up Overall it was adequate and safe"
Výhody: "Nothing. They treat people like animals."
Nevýhody: "The hidden fees, the service, the constant delays without reason or apologies, the filthy planes, just terrible overall. Will never fly with them again. Pay more and avoid this airline."
Výhody: "Low cost"
Nevýhody: "Passengers treated like cattles. Not prepared at all"
Výhody: "Nothing."
Nevýhody: "Travelling on such a lousy airline."
Výhody: "Not much"
Nevýhody: "Had tickets with reserved seats. Check-in counter opened only shortly before flight. I checked a bag at the counter (not at the gate) and was surprised to learn that the fee was 40 Euros instead of the expected 25. We were marched outside to stand for 15 minutes before anyone was permitted to board."
Nevýhody: "Boarding was late."
Výhody: "Nothing"
Nevýhody: "I used my carry on suitcase for a Ryanair flights in Brussels and for multiple other flights with other airlines and had no issues. At Ciampino they told me my bag was too large and forced me to pay 50 euro to bring the bag on. I explained to them I've had no problems prior to this flight and they did not seem to care. I won't be flying Ryanair again."
Výhody: "The fact that we made it back to Barcelona."
Nevýhody: "The fact that our flight was delayed for well over an hour, and our gate was changed three times, which caused human stampede each time. Incredibly poorly managed."
Výhody: "On time and good flight"
Nevýhody: "Mix up at airport with gates and late changes, lots of confusion"
Výhody: "Cheap prices"
Nevýhody: "Uncomfortable"
Výhody: "I bought two tickets together and they wouldn’t allow sit together even though the aircraft was half empty, another stupid way to overcharge"
Výhody: "Nothing."
Nevýhody: "I checked in online. Didn’t realize I had to save a mobile download of the check in. The woman at the front desk yelled at us and told us to get out of line. We pulled it up on our mobile and got back in line. She then told very rudely agreed to help us. My husband thanked her for her kindness and I giggled and walked away (because she wasn’t kind at all). she then began to scream at us from 20 feet away “YOU ARE VERY RUDE AMERICANS!” I’ve never experienced something that odd. Then, the flight was 4 hours late for some unknown reason. I tried to get a wine on the flight and the credit card machine wasn’t working. Instead of doing whatever normal company would do and graciously give us a wine for the terrible service, very late flight and no working way to pay, the flight attendant grabbed the wine back and continued serving other people. The whole day was a disaster. Now it’s 2 am and I have another flight to be up for in 4 hours."
Výhody: "Flight boarding was delayed but arrived on time to the destination. Cheap flight"
Nevýhody: "No entertainment or free snacks/water. Flights were cheap but you can't cancel them, just modify the reservation. I bought the return flight to a different airport by mistake but i was not able to cancel"
Výhody: "Cheap flights - that’s about it for the positives.."
Nevýhody: "- Clear policy to split people up unless you pay for seats. They. Seem to deny this but it’s as obvious as it gets. Makes boarding much slower as people try to switch seats - They check in 50% of hand luggage bags on every flight - why not offer the chance to check in small bags for free up front rather than make people scramble for valuables after being forced to check in hand luggage - Very poor seats - uncomfortable and cramped"
Nevýhody: "Flight was delayed."
Nevýhody: "Having to pay extra for everything!"
Výhody: "Crew were pleasant"
Nevýhody: "Seats too small and too close together. It arrived late, and claimed to be "on-time". Our luggage disappeared for 15 mins while later arrivals got theirs before us."
Výhody: "Boarded quickly and smoothly, and landed ahead of time. Offloaded very quickly and smoothly also."
Výhody: "App not working for days. Not able to access boarding pass. Gate charged 55 euro just to print a bourding pass."
Nevýhody: "Nothing no leg room"
Nevýhody: "I did my reservation online and they asked me to pay 50 euro because it not completed I already did first step and second strip but than no response from your website I came to the airport 3 hours before departure to a void the problem but office was closed"
Výhody: "The flight left on time and arrived early. I like being able to board and leave from the rear entrance when seats are in the back of the plane."
Nevýhody: "Paying extra for seats."
Nevýhody: "Staff at the check-in desk was rude and condescending."
Nevýhody: "Complete chaos at the airport, with no real queue. Just had blobs of people crowding around counters with no indication of which one to got to if you needed to check in, print a ticket, or check a bag. No one was available to answer questions about which counter to go to, and when you finally waited and got to a counter, the attendants were very dismissive and rude."
Výhody: "The crew was very polite and professional."
Nevýhody: "The weight categories differ from the ranges of other regional airlines."
Výhody: "Nada"
Nevýhody: "Everything"
Nevýhody: "It was not clearly stated anywhere that a boarding pass must be printed beforehand, as most companies allow use of mobile passes or downloading of the boarding pass onto the phone. Their website did not allow downloading of the boarding pass on the phone and I was charged a 15 Euro fee for "checking in" at the airport when I had already checked in online. I will not be flying with this airline again, the other airlines are cheaper when considering all the ridiculous fees and poor customer service."
Výhody: "The flight was in time"
Nevýhody: "Nothing negative"
Výhody: "Nothing"
Nevýhody: "The crew is not welcoming, cramped seat, long line and force to check in my bag and paid 50euros."
Výhody: "Fast efficient service"
Nevýhody: "Some times cold crew"
Nevýhody: "We purchased our tickets through Kayak. Ryanair website was not accessible to add luggage and check in. On the check in counter, we were not allowed to check in because they claimed that we had to check in online. We contacted the Ryanair desk to solve the problem, and we showed them that we are not able to access the website to check in. Eventually, they forced us to buy brand new tickets or we would have missed our flight."
Výhody: "Nothing"
Nevýhody: "They airport boards did not work so my original flight was missed"
Výhody: "RyanAir line failed to help me when my main air fare was delayed and I came super late to Barcelona, unable to make any sort of help for me to be able to fly to Sevilla."
Nevýhody: "I wish I could use a stand by ticket to Sevilla, but not even that I could get. Maybe a Ticket credit would be very helpful to use for a future flight."
Výhody: "Seemed to have their act together"
Nevýhody: "Hard to determine what actual costs were going to be"
Výhody: "Flight was wonderful everyone very couteous"
Nevýhody: "I had a 10 pound pair of ankle weights removed from my check on bag and I paid $99 for my extra 9 kg, and I thought I had paid for 20kg. But the ankle weights were removed and it will cost me $50 to replace them!! I would like a credit for this. Bishopkyle@outlook.com"
Výhody: "Nothihg"
Nevýhody: "Being treated like a second grade traveler, the constant pushing of sales by the crew"
Nevýhody: "Group of men, loud drunk and obnoxious. Filling the aisles, the bathrooms, swearing and shouting. The crew seemed powerless to quieten them- or perhaps the money they spent on booze and food persuaded the airline to let them ruin the calm of the flight?"
Výhody: "I paid 45 euros just to check in."
Nevýhody: "90 euros for one bag and check in process"
Nevýhody: "Poor choice of food"
Nevýhody: "We did not like the surprise 45 Euro per person fee for not having a boarding pass printed. That was not readily available in our instructions. We were at a place without a printer and thought we should just print at the airport. We did not like the incredibly close seats to the row in front. It will have to be a dire day for me to fly Ryan Air again. I would prefer most other methods of travel, certainly another airline. The air crew was also a rude when bumping me each time the cart rolled by without apology."