Najděte levné letenky Washington, D.C. Dulles Mezinárodní letiště – Praha

Výhody: "Customer service"

Nevýhody: "Vegetarian food. 30% of people are vegetarian"

Nevýhody: "Crew could have been more friendly."

Nevýhody: "The seats are so small and place was very squeeze"

Výhody: "Excellent entertainment, great food, and very nice helpful Crew members!"
Nevýhody: "Inconsiderate Loud passengers"

Výhody: "Every thing"

Výhody: "Nothing. I guess the fact that I made it to Israel?"
Nevýhody: "Your incompetent agents messed up my reservation multiple times. They called my home and emailed asking for a payment, even though my client bought the ticket for me. Then, when I was checking in I realized my name was wrong even though my client has a document that proves she typed the right name. Finally, and AGAIN KAYAK, I arrive at the airport and Turkish Air says the ticket is booked but not ticked. So I had to jump on a 30min wait over the phone trying to solve issue after issue. Never doing business again with Kayak."

Výhody: "Everything- hot moist wash rags & overnight kit were luxury touches."

Nevýhody: "Late into the flight there appeared to be a medical emergency taking place just a few rows ahead of me. No announcement was made; it was as though we were expected to ignore the situation. But with the lights in the cabin turned on, a small crowd gathered, and the passenger being vocal in his distress .. . a brief announcement would have been nice: Situation under control, no need to worry, flight will continue as scheduled. The passenger had a relapse a few hours later - again no acknowledgement from the crew to reassure those of us who could hear his cries of distress."

Nevýhody: "There was a female attendant who as soon as I got to my seat asked me to stop blocking the aisle. I found this very annoying because I'd only just stopped at my seat. I found her manner disrespectful."

Výhody: "everything"
Nevýhody: "nothing"

Nevýhody: "The lost 3 of my bags"

Výhody: "Treated very poorly no hotel stay in the airport for 24 hour"
Nevýhody: "Nothing"

Nevýhody: "There was no child meal dispite us ordering it."

Nevýhody: "They are telling me because I booked with Kayak through PriceLine or vice versa they will not give me any hotel for my 14 hours lay over."

Výhody: "I had a medical isue.want to cancel but miss comunication until last munite.They let my ticket dead.So sorry.Did not go..Not able to use in the future..To bad can you help?"

Výhody: "We didn't crash"
Nevýhody: "Took too long. Build a transporter soon"

Výhody: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."

Výhody: "The staff, as usual, were fantastic. They handled the screaming babies well. Likewise, the movie selection was decent."
Nevýhody: "On both meals they ran out of one meal option so no choice was available. The bathrooms got pretty got pretty gross towards the end of the flight."

Nevýhody: "Very small space"

Nevýhody: "No complaints except boarding was a little hectic. It would have been better if there was more organization on who boards when and more control by staff."

Nevýhody: "car seat not wrapped in plastic bag so I lost my cushions on the seat. Now my child can no longer use it."

Nevýhody: "Seats were horrible - I've never been so uncomfortable on an international flight. Also, seat was broken and I couldn't push it back for sleeping. Flight attendant tried to help be but seat was broken"

Výhody: "Everything was perfect, the hours from Washington to Instanbul were perfect for night sleeping, the seats were comfortabl enough for sleeping, I didn't eat the late night dinner but the breakfast was good."

Výhody: "Everything"

Výhody: "El servicio del personal a bordo fue muy bueno. La comida me pareció de buen sabor. El boarding se puede hacer desde el lounge."
Nevýhody: "El chreck in en el aeropuerto de IAD no me gustó. Abre a las 7:10 para el vuelo de las 11."

Nevýhody: "We end up spending almost 1,200 use extra to reach Washington and return to Yaounde."

Výhody: "nothing"
Nevýhody: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"

Výhody: "The entertainment and food choices are great, and staff is kind and ready to help."
Nevýhody: "The line to check in & get our boarding passes was ridiculously long -- it took us about an hour of just waiting in line before even getting to security."

Nevýhody: "the employees at the check in booth were so rude and unhelpful. I needed a wheelchair because I had a very bad backache, but they refused to help me and they made me wait standing up in line for over 2 hours. It was a very painful experience."

Výhody: "Turkish Airlines remains my favorite - boarding process is organized, seats are comfortable, food is good, and crew is friendly and helpful."

Výhody: "Good food. Great service."
Nevýhody: "Small leg room. Display of entertainment system was poor quality."

Výhody: "Easy checking reasonable wait."

Výhody: "In-flight service puts US-based airlines very much in the shade - welcome on board, attentiveness, food and drinks."
Nevýhody: "Chaotic check-in process."

Výhody: "I liked everything"

Výhody: "I loved the bendable headrests. Olives and cheeses are different airplane food and really nice. Plentiful blankets and pillows."
Nevýhody: "They didn't have any child-sized headphones available for my daughter."

Nevýhody: "Delay"

Nevýhody: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"

Nevýhody: "Food"

Nevýhody: "Absulotely nothing."

Nevýhody: "Rude stewardess"

Výhody: "This was my first time flying with Turkish Airlines, and I had a great experience. I travel internationally a lot and it has been by far the best airline I have been on. I love flights that give you a hot towel when you arrive, so that was a big plus in my book. The flight stewards were so helpful both on and off the flight. The food was delicious. Movie selections were freat ad well."
Nevýhody: "Nothing."

Nevýhody: "Bathroom very dirty with odors!"

Výhody: "Liked the hot towel, good service and gift bag of toiletries - unique among airlines for Economy passengers."

Výhody: "Care and attention the flight attendance showed."

Výhody: "Comfortable. Excellent service"

Výhody: "Had a one hour delay without justification,but ended up landing in Douala first before Yaounde. Arrived at 4:30 am instead of 12:005am. Lost my bag up till now not seen."
Nevýhody: "The crew, was rude to passengers with kids"

Výhody: "The attendants were courteous and proficient. Even when they were being elbowed as they walked past, smiling and friendly. I will try to fly Turkish again."

Nevýhody: "Seating was terrible. My seat was broken."

Výhody: "Great staff , amazing dinner, and the entertainment screen size was best"
Nevýhody: "Seats could be a little bigger"

Nevýhody: "Frankfurt connecting flights, security, and Passport control are terribly inefficient, with unclear guides to get passengers from B gates to A gates."

Výhody: "Crew was excellent."

Nevýhody: "n/a"

Výhody: "Na"
Nevýhody: "Na"

Výhody: "I'm tall so the suit was somewhat uncomfortable."
Nevýhody: "Other than the tight space I have no other complaints."

Výhody: "aaa"
Nevýhody: "zzz"

Výhody: "Baggage arrived with me. Upgraded to First Class because so many of those passengers got other flights the night before."
Nevýhody: "Original 5 pm flight was cancelled because there was no Crew or plane, even though it’s a United hub. Though flight cancelled early, United could not get me home same day so provided hotel and meal. Next day flight scheduled 7:05 then 8 am, but even that time came and went without boarding. 15 hours delayed and no hurry getting the plane to depart at the stated time. Total lack of customer service and concern"

Výhody: "The boarding process was well organized and fast."

Nevýhody: "I did not like the fact that the United flight I came in on was over a MILE of corridors away from the outgoing flight."

Výhody: "Touch screen is sharp and responsive."
Nevýhody: "Food is ok. Used to be better a few years ago when the cuisine had a Southest Asian fusion style."

Nevýhody: "2 hours Delayed and operated by United ..."

Výhody: "Nothing"
Nevýhody: "The flight left 19 minutes early, stranding 7 people who were connecting from New Orleans. We ran across the entire airport and made it to the gate before departure time. The employee at Lufthansa Senator lounge was nice enough to tell us that the crew must have felt like leaving early. She was very nonchalant about the whole issue. She also refused to assist us, and told us we needed to exit the airport and reenter through the ticketing counter. I upheld my end of the deal by reaching the gate in time. This situation needs to be rectified."

Nevýhody: "The last rows are too near from the toilets or perhaps they weren’t clean when we left Washington"

Nevýhody: "A bass blasting private event at the airport near Lufthansa gate"

Nevýhody: "Missed this flight because my first flight was a cancelled flight, missed intercontinental connecting flight."

Nevýhody: "Wish we’d had a bit more legroom"

Výhody: "Impecable service. Even worth flying through FRA."
Nevýhody: "Nothing. Everything, as always, great. Keep it up."

Výhody: "new clean aircraft."
Nevýhody: "no breakfast."

Výhody: "On time"

Výhody: "Courtesy"

Výhody: "I'm so glad with all workers in the plane, excellent !!!"
Nevýhody: "Nothing"

Výhody: "SERVICE"

Výhody: "They were nice"
Nevýhody: "They were good"

Výhody: "Food"
Nevýhody: "Crew very rude unlikely Lufthansa"

Výhody: "Comfortable"
Nevýhody: "Food"

Nevýhody: "Lost my luggage ., not happy"

Výhody: "Smooth flight"

Nevýhody: "When the lufthanza gate agents saw us running to catch the flight they ran into the jetway to avoid us instead of holding the plane. We waited for 5 minutes and watched the plane back out from the jetway. Their ignorance and 5 minutes caused us to miss the wedding we were flying to Italy to attend. Ridiculous!"

Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"

Výhody: "My parents had a wonderful experience. Very professional and courteous!"

Výhody: "Lufthansa always does an excellent job."

Výhody: "Timely departure."
Nevýhody: "Fruit and a muffin is not enough for breakfast."

Nevýhody: "Boarding was in organizes."

Výhody: "The agent at the counter was very very helpful and accommodated us to an earlier flight. That saved us lot of time."

Výhody: "Fast boarding, on time"
Nevýhody: "Too cold in plane, announcements too loud"

Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."

Nevýhody: "It was too cold on the plane."

Výhody: "The food and the entertainment were excellent, staff also worked very well, and the airplane appeared well cleaned and maintained"
Nevýhody: "The economy seats are too close to each other to be comfortable for extended periods of time (back to front ways - side space is reasonable)."

Nevýhody: "I will never fly Lufthansa again anywhere"

Výhody: "On time!!!!"

Výhody: "All!"

Výhody: "I enjoyed the attentiveness of the staff"
Nevýhody: "No issues."

Výhody: "Nothing to like since it was cancelled"
Nevýhody: "This was a very long day and when we were told the flight was cancelled and we should rebook there were 350 people being handled by 3 airline personnel and no organization or info was available to all of us in line. It took over an hour to get to talk with someone and then we had to wait for another half hour before we could get our voucher for a room and breakfast after having no dinner! Really bad, but the next day we had an easy flight, just got to our destination late and missed several tours we had booked."

Výhody: "great and pleasant service, caring and helpful, frequently offered beverages, delicious vegan option, great movies selection, not much turbulence, overall like Lufthansa the best: reliable, on time,"

Výhody: "When we fly Trans Atlantic, we always hope it will be with lufthansa! Sometimes they use united as a carrier and it us never as good as lufthansa!"

Výhody: "Everything is great. The airplane, staff, and their terminal at the airport"
Nevýhody: "I can't find anything bad about me experience with Lufthansa."

Výhody: "Efficient, early check in and seat selection was simple and done from home. Got to the airport early which is unusual for me but everything went smoothly and was relatively low stress."

Výhody: "I love the crew, the seats, the food was wonderful and the flight was the smoothest ever. Thanks"

Výhody: "I was fortunate to have a complete row (3) seats for myself; the plane was new and in excellent condition. All the staff was courteous and helpful."

Nevýhody: "Toilets are not good"

Nevýhody: "Wheel chair assistance at Heathrow was very very slow it took 2 hours to change gates in Terminal 5"

Výhody: "We got to our destination"
Nevýhody: "Everything. Possibly the worst airline in Europe."

Nevýhody: "The TV was not working"

Výhody: "Direct flight. That’s it."
Nevýhody: "Boarding - via a bus at LHR T3. Comfort - Cramped “ Club Europe” seat with minimal legroom - same as in economy. Food - disgraceful “tapas” dish of literally one scrap of ham, an equally small piece of cheese and half a scotch egg. Crew - disinterested to the point of surliness. Entertainment - none, this being BA short haul (others can manage it but not BA)"

Výhody: "Short flight, uncrowded Embraer plane, easy check in at City airport and easy arrival at Prague."
Nevýhody: "Late departure due to “late arrival of inbound aircraft” - which seems to be the norm."

Výhody: "Got to Prague safely"
Nevýhody: "Old plane. Tired attendants"

Nevýhody: "finding the gate only 30 minutes before eprture in long walk for 76year old man glass of soda for $3.50"

Nevýhody: "Have to pay for everything even soda and snacks"

Nevýhody: "Never took the flight because BA would not rebook me on a later flight after delays on their side caused me to miss my original flight, even though there were seats available on the later flight. This cost me a lot of time and money, but BA made out like bandits -- selling my original seat, and then selling out the next flight (because the delay!). Nice rip-off."

Výhody: "It c was fantastic"
Nevýhody: "None"

Nevýhody: "The guy seated next to me was too big for his seat and he took up about 20% of my seat. Absolutely disgusting. My seat should have cost 20% less because I did not have access to my full space. Crew should be trained to not allow customers who cannot fit into a single seat to only have a ticket for one seat. The crew identifies bags that do not fit, they should do the same thing with people."

Výhody: "Polite crew."
Nevýhody: "No power outlets. TV video was shaky. The audio jack did not work. Flight was delayed."

Výhody: "nothing"
Nevýhody: "food / leg room / in-flight entertainment / no wifi / no plugs for electronics - everything was missing and horrible."

Výhody: "Flight attendants"

Nevýhody: "Forced to check carry on bag upon checking into gate despite being among first to arrive and having proper size. Then saw many with larger bags enter after us. There was room in the overhead bins. Frustrated that no reason was provided for mandatory checking of baggage, especially when having alliance priority status."

Výhody: "The crew was outstanding."

Nevýhody: "Love BA but very stand-offish and rude crew!"

Výhody: "Entertainment"

Nevýhody: "A one hour connection in london heathrow is near to impossible. I lost my connection i was suppose to be in madrid at 11am and it was suppose to be a 10-11 hours of travel. I wont make it to madrid until 6pm incremeting my travel time to a total of 24 hours for this reason it was and is a POOR and mediocre flight!"

Výhody: "Very comfortable flight , cabin crew were excellent and the food delicious and entertainment was extensive."
Nevýhody: "Only part that was a challenge was the transfer at Heathrow from one flight to the next. While it has improved since my last transit through there many years ago it is still not my first choice when I fly international."

Výhody: "General sense of management and professionalism, punctuality."
Nevýhody: "Lack of attention to detail and general frugality"

Výhody: "speediness of boarding"
Nevýhody: "too slow service, it took almost to landing to get offered drinks and sale, crew weren't very efficient."

Nevýhody: "I had a problem with seating due to a medical condition and I wasn't relocated"

Výhody: "Just perfect ⭐️⭐️⭐️⭐️⭐️"
Nevýhody: "Nothing wrong"

Výhody: "The crew snd boarding"
Nevýhody: "There were engine problems and the flight was delay by 2:20 and lost my train connection"

Výhody: "The crew & procedures were excellent. Good timing."
Nevýhody: "Mediocre vegan meal. A "fresh fruit" platter would be an ideal option."

Výhody: "The food"
Nevýhody: "Nothing"

Výhody: "Crew was friendly"
Nevýhody: "Breakfast was ridiculous, just a small chocolate bar!!!"

Výhody: "Seat fine"
Nevýhody: "Bad that no entertainment system availavlace until after takeoff and way too early before landing. Too many announcements woke me up. Very sleep"

Výhody: "Movies"
Nevýhody: "cold bread"

Výhody: "All BA employees were wonderful and helpful"
Nevýhody: "List bag. Spent all day at Heathrow with 2 jet lagged kids. Missing medication. Had to go shopping for wedding clothes. Pretty much the worst day of my life so far. (I must have lived a fairly charmed life till then ;)"

Nevýhody: "My daughter spent several hours in the checking in process. It was vary confusing and frustrating."

Výhody: "The people were nice."

Výhody: "Clean plane"
Nevýhody: "Nothing was offered for free to during or even a simple snack what about a sandwich, Huge disappointment"

Výhody: "New plane. Adequate comfortable seating. Relatively punctual."
Nevýhody: "You have to buy even water so it feels like a low cost airline."

Nevýhody: "way too much of bad to be listed. But can say for certainty that I will avoid to book with BA in the near future."

Nevýhody: "Delayed as usual"

Výhody: "Crew, service"
Nevýhody: "Seating was bad, broken springs and uncorfortable back support"

Nevýhody: "Having paid for a seat 3 months ago, I arrived at the airport to find that I was a standby passenger."

Výhody: "Pleasant staff, quiet A380 plane"
Nevýhody: "These seats are so close together you could not even adopt the brace position if they told you to. The seat in front of me was less than one foot away from my face. Not an exaggeration. I measured."

Výhody: "Cleanliness, staff, food, staff"
Nevýhody: "@ 6'4" leg room was tight. Please would airlines load from the back to be more efficient?"

Výhody: "Flight was delayed because of no AC, but we were put on another plane and the flight was only delayed an hour"
Nevýhody: "Initial boarding. We stood in line for at least 30 - 45 mins to board the plane"

Nevýhody: "Breakfast was pathetic"

Výhody: "Nothing went wrong, everything on time"
Nevýhody: "Mediocre service, not what you expect from a premier carrier, I have not flown BA in many years and my how the stands have slipped. Economy was sub par with little to no room, not comfortable for a 7 hour flight."

Výhody: "Crew was nice"
Nevýhody: "The arrival, planning and hosting at Heathrow was probably worst I have experienced in 30 years. We had a tight connection, no attempt was made by anyone to prioritize those with less than 45 minute connections. We had one immigration officer for 2 lanes including the fast lane, what is the point of it. After immigration the automatic system did not let us in the boarding area. We were redirected by staff to leave the secure area without any clear explanation of what to do next. When we arrive in the ticketing area, we, several of us, went to try to go through security. That is when we were told we missed the connection. Then we were told to go to B1, after waiting in line we were told to go to zone E for reticketing. At which point I went in standby, only passenger from the group following to Edinburgh, did not make the 2nd flight either. Waited 6 hours at Heathrow..,"

Nevýhody: "There was a loose screw on the plane and they did not detect it until the flight was about to take off! We had a delay -- though not too long, this was preventable."

Nevýhody: "BA lounge sucks big deal! Awful food, full of old and sleeping people, felt like a nursing home."

Výhody: "Great staff making the best of the economy class conditions"
Nevýhody: "I guess it's nice that seats recline and give a few extra inches, but the rows are way too close, so when seats are reclined, nobody's getting out, nobody's getting up to stretch, and nobody's using the tray table."

Nevýhody: "The aircraft was downgraded from an A380 to a 777, flight was overbooked, food was not good."

Výhody: "Smooth flight"
Nevýhody: "More food, more water"

Výhody: "Amazing crew"
Nevýhody: "Food was ok. Seat was crowded. Everything else was excellent."

Výhody: "The flat bed"
Nevýhody: "The Captain made loud announcements waking you up"

Výhody: "The food was great and the screw were nice and young ."
Nevýhody: "The boarding process and charging 95 dollars for an extra bag is crazy."

Výhody: "Service and comfort."
Nevýhody: "It would be nice if both flights had vegetarian snacks and food options to accommodate this population of passengers. If 2 types of meals sre generally offered, it would be nice if both are not meat options, and one vegetarian."

Výhody: "I didn’t like a thing. The crew from the gate all the way to the end was rude and nasty. The crew scanning people to get on the plane were so rude at the beginning it was the worst and I fly for my work and I’ll never fly TAP air Portugal again."
Nevýhody: "Train the staff to be nice and pleasant"

Výhody: "Efficient check in and polite crew."

Nevýhody: "I was not informed the ticket didn’t includes luggage"

Výhody: "N/A"
Nevýhody: "N/A"

Nevýhody: "Punctuality"

Výhody: "Not much"
Nevýhody: "The offered an upgrade to bid on. I did and was rewarded one for the 4 of us. It turned out that the seats were exactly like every other seat on the plane in size. They did provide free drinks and a well used towel. When you ask to be paid for an upgrade you should be clear what that really is."

Nevýhody: "Incoming Delayed & outbound delayed 2 hrs as a result"

Nevýhody: "Probably the most uncomfortable flight I have taken in a very very long time. The ride was smooth but the seat was so terribly uncomfortable. I was in pain on arrival."

Nevýhody: "We had to pay $120 for a checked bag because it “weighed too much”. The lady at the check in counter said they were weighing everyone’s at the gate so there was no way to get around it This however was a lie and they were not checking weight and people got on without having to pay the outrageous fee"

Výhody: "The only salvation was the entertainment choices. ."
Nevýhody: "The planes need to upgrade the seats. When we were served food if the person push their seat back your food tray would flip like two did on our flight. Staff was jaded and sarcastic. I'm glad I had a discounted flight. I'd be angry if I paid full price. Poor staff, seat architecture, and poor food."

Nevýhody: "Not over selling the flight so passengers can make it home as they plan"

Nevýhody: "Really good business class and convenient pricing"

Výhody: "Not much"
Nevýhody: "A modern airplane properly equipped with padded seats and provisioned with quality food. Charging outlets!!"

Nevýhody: "Delayed! Got home around 3am. This shouldnt be like this. Precautions need to be taken."

Nevýhody: "Passenger was refused at check in because, according to the counter clerk, the ticket was not purchased in the country of residency but online in US. As a result, i lost the money, the passenger did not fly, and no refund was issued. this is the first time i ever heard of such BS. Not happy."

Výhody: "Nothing"
Nevýhody: "Everything"

Nevýhody: "Flight#1 was late. I missed the connecting flight to Basel. I have to stay overnight in Brussels and fly VERY early to Basel in the morning."

Výhody: "the food was excellent. I was very pleasantly surprised by the quality of the food. Nice to have blanket and pillow provided."
Nevýhody: "leg room was about average, but still tight. Very few airlines provide enough leg room these days."

Nevýhody: "Missed, even on time at Lisbon"

Výhody: "Everything"

Nevýhody: "At checkin in Miami, Agent at the counter was utmost arrogant with no customer skills whatsoever, lack of manners, the whole counter operated like some bad dream circus. Luggage fee you learn about at checkin is the cheapest scam ever!"

Výhody: "The web page said that I did not have to pay for my baggage, but I had to pay an expensive price."
Nevýhody: "You have to add the price that we really going to pay, not a price to make the people think that it is a cheap price."

Výhody: "Nothing"
Nevýhody: "Pls make sure you let people know about luggage restrictions at time of purchase. Not at check in. Useless people!"

Výhody: "Flight was great"
Nevýhody: "Had to pay extra for my only bag! Didn’t know it wasn’t in the coat of the ticket"

Výhody: "The plan was clean, newer, and comfortable. If you sit towards the front of the plane you end up sitting in economy plus for the economy price."
Nevýhody: "No entertainment, but the flight were short enough it wasn't really a problem. With downloadable Netflix and Prime, that isn't a problem anymore."

Nevýhody: "I did not like although my ticket had luggage allowance, TAP made my wife and I pay twice. Of course to pay needed endless and senseless wait and paying booth."

Výhody: "Fast boarding"
Nevýhody: "Had to wait forever to find out Gate Number."

Nevýhody: "When I booked the ticker online I was informed that I can take up to 23kg luggage, but when I checked in, I had to pay over $120 per person for luggage...I was very disappointed with th ideas treatment"

Nevýhody: "I booked these tickets for my friends Jamal Wiggins and Anthony Maxwell and they are still Lisbon. They are still in Lisbon! Their flight, 1306, had been delayed for almost 6 hours. The gate keeps changing and they've been getting ther run around all day. No food vouchers. This is horrendous. I am here at Prague airport. We only have a few days here and now one day is gone. They should be reimbursed! We are paying 400 euros for hotel rooms that aren't even being used because of this delay."

Nevýhody: "Our flight leaving Boston was delayed by 2 hours due to a mechanical issue. So, we missed our connection in Lisbon to Venice (our final destination). We were rerouted from Lisbon to Rome and then to Venice, turning our 2 leg journey into a 3 leg flight. We were offered just 16 euros worth of food vouchers for our trouble. We asked for lounge access because missing our connection meant we had to cool our heels in the Lisbon airport for 3 hours until our flight to Rome took off. We were told we'd have to pay for the lounge! Then, our flight to Rome was delayed. We stood at the gate for 40 minutes past boarding time. No staff even announced that the plane was delayed or how long we should expect to wait. When we finally got to Rome, we had 10 minutes to make our connection to Venice. We lost an entire day in Venice."

Výhody: "The fact that children were served first."
Nevýhody: "N/A"

Výhody: "Not much"
Nevýhody: "Late as always"

Nevýhody: "They cancelled the flight, losted the baggage and couldn't help to resolve the problem. They also lied about the flight they wanted to replace to solve the problem which even didn't exist in their company. So, I will never ever take the flight from this compound again."

Nevýhody: "The delay which caused us to miss our connecting flight and as a result being stranded at the Lisbon airport for 6+ hrs. This would have been avoided if there was proper communication within the airline-- an absolutely irresponsible way to handle our plight. The ground personnel themselves admitted that no one informed them of our arrival time. True or false? go figure.This all occured while they refused to allow us on board our plane that was still at the gate and nowhere near taking off. This also resulted in rescheduling our ground transfer, which resulted in additional expense. Overall, a nightmare of an airline. Avoid."

Výhody: "Complimentary beverages and snacks. Understandable English from the crew about the flight information"

Nevýhody: "I had a 17 hour overnight layover in Lisbon and I am a gold member of star alliance yet the TAP customer service desk in Lisbon told me they can not give me a hotel voucher for the night! Seems wrong."

Nevýhody: "Missed that flight because of previous delay"

Výhody: "The flight crew were efficient"
Nevýhody: "Legroom was cramped"

Nevýhody: "i could had something sweet, but it was ok anyway"

Výhody: "great staff and great plan. Comfortable and roomier than most"

Výhody: "Crew were friendly, and the food and wine were good."
Nevýhody: "Almost not enough leg room to fit in the seat, boarding was a confusing process on both legs."

Výhody: "Easy checking and boarding process"

Nevýhody: "Lisbon airport. Very antiquated, under-developed compared to other European capitals. Also, for major inter-city flights, it shouldn't be necessary to use external stairs to board a plane these days!"

Nevýhody: "Less meat in the food, please. I somehow missed the opportunity to request a vegetarian meal, but many other airlines offer at least one vegetarian entree option (e.g., pasta)."

Výhody: "Excellent portuguese food served on board, crew was friendly."
Nevýhody: "My entertainment console did not work for the entire 8 hour flight, and to make matters worse the screen kept flashing a bright white light every 30 seconds or so, preventing me from sleeping. I had to tell 3-4 crew members for them to at least broadcast a movie to my seat to make the flashing stop. I was also seated right next to the bathroom, which usually isn't so bad, but since most of the passengers were elderly, it was being used literally nonstop for the majority of the flight. The crew only briefly cleaned it once... I was seated next to a screaming toddler as well. This isn't really the airline's fault, but it certainly didn't help. I felt like I did not get my money's worth for this flight and that it was a poor experience."

Výhody: "Great crew, prompt take-off and boarding / de-planing"
Nevýhody: "Seats were dated and uncomfortable"

Nevýhody: "AC would always delay"

Výhody: "The only problem was that I could not check in till morning 4 hours before my flight. Everything else was great"

Výhody: "Overnight flight so slept. Flight attendants were friendly and helpful."
Nevýhody: "Cramped seating. No entertainment."

Výhody: "Crew was polite within their constraints for food, drinks and entertainment system."
Nevýhody: "- Long delay (3+ hrs) due to technical problems - Food was mediocre at best - Entertainment system was not working for a 10-hour flight - No personal screens, you had to use your phone or tablet, downloading the app did not work and the charging outlet for my phone was not working."

Výhody: "Kind, friendly staff, boarded on time"
Nevýhody: "Nothing"

Nevýhody: "Being delayed 10 hours"

Výhody: "we had a very good seating distance in row 15"
Nevýhody: "the cabin service was simply bad: very limited meal offerings, drinks were not cold, flight attendants were pretty arrogant."

Výhody: "Smaller airport with quick checkin and pleasant staff."
Nevýhody: "No entertainment system and have to pay to access in flight wifi to access a movie."

Výhody: "Chairs and the space was very good."
Nevýhody: "Crew and the food was very poor. This is the only long international flight 10 hours that served a night grate dinner and the crews got disappeared the rest of the flight and no breakfast."

Výhody: "The same as above, perfect"

Nevýhody: "Luggage didn't make it and it took 4 days (out of a 5 day holiday) to get it to me :-("

Nevýhody: "I was on 4 Air Canada planes none of them were clean; the seats are not cleaned after use. The staff are pretty rude. The food was terrible."

Výhody: "We flew to Toronto on the rebooked flight and we were treated very badly by the gate agent who simply told us: Go see customer service, you are not on this flight' without even an attempt to explain why we could not get on to the flight to London. I think they do not respect their customers. Very disappointed with Air Canada' service."
Nevýhody: "Nothing about our trip to London on Air Canada was positive. We had requested vegetarian meals for all our flights. They did not provide us any food on the flight because they did not have our names on the list for Vegetarian meals on the rebooked flight. Our experience with Air Canada was everything that is the worst in airline travel and customer service."

Výhody: "Nothing because it didn't happen"
Nevýhody: "When I got to the airport, the attendant notified me that my flight had been exchanged. No one notified me of this and I was still under the impression that my flight was scheduled as my itenerary in my latest email. It took two hours to figure out that United had changed my flight and booked me on a different one. Once again, without notifying me. Thank god they changed my flight to a later one or I would have missed it. By the time we figured out what flight I was on, I had to sprint to a different terminal because check in was closing in 20 mins. I arrived at the check in kiosk with less than 5 mins to spare. The experience was terrible and customer service from each Kayak, United and Air Canada. I also injured my back while sprinting between terminals wearing a heavy backpacking backpack. Would not book through Kayak again."

Výhody: "Flight crew were friendly"
Nevýhody: "Ground staff were terrible and the ground crew mysteriously disappeared. Air conditioning was not working on the flight while it was on the ground. All passengers sweating for an hour on the tarmac. Flight arrived 2.5 hrs late resulting in a missed connection."

Výhody: "service, friendly attendants, amenities"

Výhody: "Nice new plane Decent food Very clean Friendly staff Ok entertainment"
Nevýhody: "People had a lot of bags, and their zone boarding concept means I got on last and little to no room for my one average carry on..."

Výhody: "On time Excellent take off and landing Good service"

Výhody: "The entertainment"
Nevýhody: "Having to pay to have a bit of extra comfor while traveling with a 14 months old"

Nevýhody: "I hour layover from Newark to Montreal to get a connecting flight to Paris. I almost missed my plane. I didn't pickup my luggage for custom inspection , luckily it arrived on the destination place. I was so stressed out only 2 minutes left and they would have closed the door."

Nevýhody: "No leg room. Horrible food, issues with hot beverages. No screens!!! On transatlantic flight? No movies??? Never again"

Výhody: "Fast flight"
Nevýhody: "No leg room Overbooked Bad choice of movies"

Výhody: "Seats were comfortable."
Nevýhody: "No personal TVs. Could download the app however staff notified you of this after already on board and free wifi was not available. I could have downloaded it while waiting at the gate of they announced it. Also, my overhead light didn't work. I couldn't watch anything or read. Very long flight without being able to do these."

Nevýhody: "Food was mediocre Entertainment movies outdated"

Výhody: "crew was awesome"
Nevýhody: "that people can recline their seats in coach. very uncomfortable and there's really not enough room to do this."

Výhody: "The crew was nice and the brownie with dinner was tasty"
Nevýhody: "The plane didn't have video screens and didn't warn us to bring any entertainment so it was very boring. The plane smelled like urine. the crew had like tissue boxes sprawled on the floor. Bathrooms were not cleaned during the flight and there were tissues everywhere. The dinner was terrible. I had the pasta and it was just gross tasting. I don't even know what kind of sauce they tried to put on it."

Výhody: "The crew was very helpful."
Nevýhody: "Entertainment was terrible."

Výhody: "and I'm average height (5'10"). Flight boarded early and we were airborne by scheduled take off time. Fortunately, we checked at scheduled boarding time and made last call. Crew was friendly. Movies were OK. Mostly old hat. Bring your own I-pod. They only come around once with beverages so you have to ask."
Nevýhody: "See above."

Výhody: "The crew in the flight from Rome were marvelous. I was sick during the flight and they were helpful"
Nevýhody: "The flight was horribly delayed and my plans and onwards transit was seriously affected. I missed my connecting flight from Toronto to New York and as a result, my plans to proceed to Boston was destroyed. When I spoke to the agent in Toronto, to route me to Boston, she told me that Air Canada's contract with me is to a place and not necessarily at a particular time. That was unbelievable. I arrived New York stranded, at 1:30pm, with no ability to continue to Boston. I had to spend so much money to get me to Boston. It was a horribly long day. Over 25 hours on the road, counting when I arrived Rome airport and when I finally got home."

Výhody: "Not much"
Nevýhody: "No leg room, was actually painfull"

Výhody: "I liked having the pillow and blanket giving to us. So great!"

Výhody: "The flight from DC to Toronto was late around four hours and after we got on the plane We went back and we were waiting at the airport while get more fuel and which repaired the fault on the plane. so I was late for my next flight to FrankfurtSo I was put on a flight to Frankfurt with a connection in Lisbon.In the end, my suitcase was lost and I got it only two days later. Never I will no longer use AirCanada small planes !"

Výhody: "comfortable seating and nice staff"
Nevýhody: "no entertainment on this flight(movies) and it was 9 hrs"

Nevýhody: "Cancelled flight and didn't even tell me a reason. They couldn't even make reservation for hotel. Hotel sent me back to airport because i didn't have voucher which AIr Canada guys said they can't make one? Everything didn't make sense. And they told me not to come again. They took like... whole day to book another flight. And i had hard time understanding what they were saying."

Nevýhody: "There was no entertainment system. The boarding was extremely slow and delayed due to the amount of carry on luggage. Ultra slim uncomfortable seats for a 9 hour flight."

Nevýhody: "Being bumped off of our connecting flight home after a long international flight due to overbooking (even though we had checked in all the way through from our departure city). We got split up going home and the $800 voucher that we were promised was decreeased to $400. They also lost our bag due to the changes. The reason we didnt get priority for seats on our connection is because our first flight landed at the last minute and by the time we got to the gate, all but 1 seat were claimed on a furst come first served basis. All staff treated the entire thing as an "oh well tough luck". No empathy because they suck so bad, they're used to seeing angry customers."

Nevýhody: "no movie screens and I didn't have a device to watch anything on :{"

Nevýhody: "I understand that it is the duty of the traveller to figure out the legalities but a little heads up about visa requirements would be nice. I did know I needed a document to transit Canada but their website is absolutely not straight forward in telling you what you need to do. I read there was an exempt till September 2016 and since I was flying before it, I thought I would be fine. While I understand it was my fault for not doing my research, it's the way the airline company handled the situation that incredibly frustrated me. There is no empathy or willingness to help a traveler about to embark on their journey, when they are told they can't board. I didn't know you needed a visa just to transit!! It's just stone cold responses and haughtiness. It's a new rule, cut me some slack! They just pushed me off to a partner airline and I was asked to pay 1500$ for a one way flight. I m getting very frustrated with airlines of late! Customer service sucks. There is no genuine empathy for a person in a bind. It's all about making money and getting you out of the line. I'm just disappointed."

Výhody: "On the whole it was a pleasant experience despite the flight being late."
Nevýhody: "I thought that the flight being delayed by almost 2 hours was terrible. That should not have happened."

Nevýhody: "not much in the way of movies."

Výhody: "Nothing - they were immature, unprofessional, nervous, unhelpful, and visibly shaken by relatively side problems."
Nevýhody: "The flight was delayed for hours but not technically cancelled, which the ground crew blamed upon the flight crew and vice versa. The failure to cancel caused us to be unable to rebook, and subsequent avoidable delays arising from Air Canada's ineptitude caused us to be two,days late for arrival. The problem was solvable with some simple rebooking, but the ground,crew failed to assist, then the flight crew, when we finally left five hours late, was Impersonable, unhelpful, uninformed, and utterly unprepared. It was a terrible, second rate, poor quality experience and I would not recommend Air Canada to anyone. Your airline needs serious training in Professionalism and responsiveness."

Výhody: "The service was good"
Nevýhody: "There was no entertainment."

Výhody: "The crew was very nice and accommodating and the flight itself was great"
Nevýhody: "We had a 2 hour delay and almost missed our connection"

Výhody: "I loved the 787 with the mood lighting and humidified air. The flight attendants were very nice and attentive. I loved the warm towels after take off and before landing!!!"
Nevýhody: "I had a 4 hour layover in Toronto. Could have done with a much shorter layover. A Dr. Pepper as a soda selection would be nice but not essential."

Výhody: "On time, courteous, great movie selection for the very long flight. Food was decent."

Nevýhody: "I miss individual entertainment screens for such a long flight."

Výhody: "We actually arrived alive."
Nevýhody: "We arrived into London so late that we were forced to take a taxi at a huge expense. During the 3 hr delay the only food provided was a small bag of pretzels and water."

Nevýhody: "I was not able to board this flight. And it was such a disappointment and a shocking first for me. I reached the airport and on being checked at the counter, I was told that I cannot board because I don't have a Canadian visa. It was shocking to learn that I needed visa for a 1.5 hour layover. The website should give a prompt or should share the requirements. And all my ticket money got wasted."

Výhody: "Flight went as scheduled"
Nevýhody: "Boarding pass said no meals so I bought very expensive sandwiches in the airport and then they served meals on the plane"