Najděte levné letenky Brusel – Praha

Nevýhody: "Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro"

Výhody: "Amazing - they had a full dinner for a 9:55pm flight, with real silverware, complementary alcohol, for economy passengers! Crew extremely professional and efficient."

Výhody: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"

Výhody: "Amazing food, There were pillows, blankets and earbuds on every seat. Really a great flight overall and I would fly with them again."
Nevýhody: "The only minor complaint was that the seats are so small that when the person in front of you reclines, you literally can’t get out of your seat."

Výhody: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."

Výhody: "On time! Courteous. Free meal! Even on flight less than 2 hours!"
Nevýhody: "All good!"

Výhody: "Nothing"
Nevýhody: "Nothonh"

Nevýhody: "missed connection in Zurich because flight left one hour late, and connecting flight didn't wait the extra five minutes which would have allowed us to get on flight. Transfer desk was unable to get us to Bari same day although it was only noon; rebooked for 6:55am next day... Significant financial loss to us."

Výhody: "Seat was ok, crew was friendly"
Nevýhody: "Movie options were limited"

Výhody: "Great customer service, the crew was professional and courteous."

Výhody: "The crew was superlative, and after I was stuck for an hour at passport control I found the captain waiting with my dog(in his crate) to make sure of his well being. He said he made sure he kept the climate control at 20c the whole time on the plane. You hear all these animal horror stories but this went above and beyond."

Výhody: "The buttered pretzel was nice, and different."
Nevýhody: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."

Výhody: "Who knows hope to actually get on it and make it to destination"
Nevýhody: "Not sure just know leaving 10 hours late"

Výhody: "The length of the flight"
Nevýhody: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Výhody: "Very professional!"

Výhody: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."

Výhody: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Nevýhody: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."

Výhody: "The seats were comfortable considering they were middle seats. The food was quite good and the entertainment selection was also good."
Nevýhody: "Boarding was later than initially said and I did not know why"

Výhody: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"

Výhody: "Crew was courteous."
Nevýhody: "Nothing"

Výhody: "The chocolate was good. The flight was fine no issues. The flight staff was very good."
Nevýhody: "Had to pay $100 for my second bag. I did not pay for the extra bag on my way out. As a star alliance member and a united chase explorer card user I don’t think I should be paying for the extra bag. I booked the flight through United for the expressed reason that I have privileges when on united and feel if I book united these privileges should transfer. If not what’s the point of being a loyal customet"

Nevýhody: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"

Výhody: "It was okay. No complaints. I appreciated that I was given a seat near the front to run and make my next flight."
Nevýhody: "my ticket was changed and messed up and could be due to language and understanding, I ran a lot to get to my flight and had to go back and forth between the check in line and ground force and wait out of line until a resolution was found."

Výhody: "Courteous, welcoming crew. All good"
Nevýhody: "No entertainment"

Výhody: "The service was great, the staff was very friendly and helpful"
Nevýhody: "The business seats that we booked were normal economy plus seats with no one in the middle seat. The whole idea of booking a business class ticket is the extra comfort that comes with the lay flat seat or at absolute minimum on smaller planes the wider more comfortable seat. Neither of those were present on this flight. Calling this a business class is a rip off."

Výhody: "I was upgraded for some reason and holy cow was it awesome. Amazing food with more choices of what to eat. Massager in the chair and it nearly lied flat. So amazing and the perfect way to travel on a long flight"

Výhody: "Service wa a ok."

Nevýhody: "I didn't get on the flight because they lost my luggage and they refuse to give me a new ticket. I was back and forth on the phone with Swiss and still no good word"

Nevýhody: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."

Výhody: "flight was on time"
Nevýhody: "insufficient AC during boarding endlessly screaming baby"

Výhody: "Very pleasant and friendly attendants. Food good, you'll never feel hungry! Love the chocolates!"

Nevýhody: "Worst experience. Very rude employees. Not great flexibility with carry on luggage beware"

Výhody: "good service"
Nevýhody: "late departure, stressful to make the connection, had to check in hand luggage even though there was lots of space"

Výhody: "Entertainment was excellent and they made it a very comfortable flight."

Výhody: "Everything ran like clockwork"

Výhody: "Clean and efficient plane, crew and procedures."

Výhody: "the entertainment selection was above an beyond."
Nevýhody: "The food was really not great. The meals were tiny and low quality. I understand there are restrictions when on an aircraft, but the meals were the size of snacks and not understanding of allergies at all. (Ie, cheese was on everything.)"

Nevýhody: "I did not get a check in reminder email which I thought was strange. I tried checking in and received an error message. I contacted customer service by email and was told I was all checked in. Assuming no issues I went to airport to find out it was canceled. I did not receive an explanation. I waited in line for two hours before speaking to a representative. Was made to feel like it was my fault I hadn't worked things out while waiting in line-"didn't you receive an email!?" I was told no other options except to leave the next day. I pulled up many other flights out of Venice that would get me home in time and was told that there simply were no other options. The real explanation was that Swiss didn't want to pay out to get me home in time. I had to pay more money to get back into the city rather than sit in airport for 12 hours."

Výhody: "The food"

Výhody: "Crew"
Nevýhody: "Passengers crowding the lane"

Nevýhody: "Checking in we had a nasty representative, but other than that, all was well"

Výhody: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Nevýhody: "Swiss boarding is a Charlie Foxtrot"

Výhody: "Brand new plane, with ultra modern seating. We had a lot of room."
Nevýhody: "We sat in the plane for 40 minutes before takeoff"

Výhody: "The new 777-300 is great. besides the disorganized boarding, everything else was great!"

Výhody: "Crew and overall service was great. Crew was attentive and friendly."
Nevýhody: "Food wasn't the usual Swiss quality this time. Are seats getting smaller? Very cramped, no leg room (I am a 164 cm, 53 kg female). I had some black metal box in my legroom area on top of everything. It would be absolutely impossible to take the "crash position" highlighted in the safety video."

Výhody: "Upgraded to business, new 777 plane, good snack"
Nevýhody: "No headphones"

Výhody: "Nothing"
Nevýhody: "Didn't have good selection of drink. Very tight seats never came by to pick up or ask if needed anything. Only saw them went serving dinner. I will never fly swiss air again."

Nevýhody: "Entertainment was terrible- poor selection and consols were super old Old planes and crowded isles No chance to select seats! Weight limit on carry on No perks for gold star alliance Free wine is not good quality so why bother with providing"

Výhody: "Price and crew friendliness"
Nevýhody: "food"

Výhody: "Great"

Výhody: "Great flight and food options."
Nevýhody: "The seats we were in were where it went from 4 in a row to 3, so the telvisions were not directly in front of us, and i had to keep my head turned at an angle for ten hours. It sounds silly, but my neck hurt after the flight a little. Might be a pop out tv you can attach that is moveable to fix this"

Výhody: "Hydration station during the long flight. Leg room adequate."
Nevýhody: "They checked my bag at the gate - despite me traveling all over the world NEVER having to check it - and would not take no for an answer, despite me having a 25 minute connection due to their one hour delay. Once boarded there was an incredible amount of empty overhead bins! Bag didn't make it"

Výhody: "The Agent at the Lufthansa baggage location services was very nice and helpful."
Nevýhody: "The flight from Copenhagen to Brussels was delayed long enough that I barely made my connecting flight to Frankfurt. However, my luggage did not. I hope it will arrive today."

Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."

Výhody: "Crew was the best ever."
Nevýhody: "Space is always an issue on super Kong flights, so any improvement for these 11 hour flights would be great. A place to stretch somewhere?"

Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."

Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."

Výhody: "The process and the food. Plane was much too crowded and the seats were impossibly tight. Zero leg room."
Nevýhody: "More leg room."

Výhody: "We struggled to get the system to add our bags. Never got it to work and had to pay at check-in. It was even worse coming back! When bad weather caused delays and we missed our connecting flight from Frankfurt to Istanbul they put us on Turkish Airlines which was fabulous!!"
Nevýhody: "Lufhtansa is slipping. They are acting like a budget airline when the expectation is for a full service airline. The online check-in would not let us add bags even though we tried for 3 hours. Not impressed with this."

Výhody: "Nice plane, free checked bag, and a snack,"
Nevýhody: "Left 20 minutes late as the copilot was late, middle row seat (as I refused to pay the seat choice charge, (and it was only a one hour flight.)"

Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."

Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."

Výhody: "The Germans are known for their efficiency and Lufthansa followed through with that. From the check-in process to cabin service, all was top notch. As I was sitting near the front of economy, any "extra" economy plus meals were handed out as to avoid waste. I was the recipient of a delicious Caprese salad. A nice treat."

Výhody: "Crew was alright"
Nevýhody: "Frankfurt Airport unfriendly and depressed as usual."

Výhody: "service was very good,"

Výhody: "Courteous and friendly staff - did enjoy my gluten free meal"
Nevýhody: "Economy seats leave no room for relaxed arms - i had mine in front of me for 9 hours as the seat was SO small! As am I!!"

Nevýhody: "The food"

Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"

Nevýhody: "Bought these tickets almost a year in advance. Never given the option to select seats. Both my husband and I were stuck in the middle seats or not together on each leg of our flight. Food was horrible on every leg. Husbands tv did not work. I am petite and seats too small even for me. never again will o give this airline my money."

Nevýhody: "Hickups in entertainment screens. Seats seem te be smaller again Rows without windows"

Výhody: "The crew was nice Checking was quick and painless Entertainment had a limited options but good"
Nevýhody: "Very limited food options. I get it is not first class but not everyone likes only chicken or fish"

Nevýhody: "This flight was the second leg on my trip from New York to Munich. Many people on the flight from NY to Brussels were scheduled on this flight and that plane landed in time that this flight would only need to be delayed 10 minutes to allow for us to connect. However, they decided to leave all of us with a long unexpected layover in Brussels, costing many of us a day of what was supposed to be a short vacation for most."

Výhody: "I like that they doesn't take so much time for boarding"
Nevýhody: "A cookie would be better than a Corny in short flight"

Nevýhody: "The flight was about 45 minutes delayed but it was okay with me since I had connection flight and I had a long connecting time."

Výhody: "That the plane brought me safely to San Diego"
Nevýhody: "Paid entertainment on a 12 hour flight"

Nevýhody: "Late departure"

Výhody: "On time."

Výhody: "Decent flight. Nice crew. Clean cabin."
Nevýhody: "We booked these flights expecting Lufthansa. Little disappointed to learn they were Brussels airlines. Inflight entertainment options and meal options don't seem to be as good. Flight crew was pleasant and fine. After learning it was Brussels airlines I went through their check-in process for families and requested kid-friendly meals, but nothing came of it. Slightly disappointed."

Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"

Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."

Výhody: "Very efficient, clean and comfortable."
Nevýhody: "N/A"

Výhody: "USB at every seat"
Nevýhody: "Food"

Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"

Nevýhody: "Flight got canceled, everything was slow."

Výhody: "Crew was helpful. Liked the ice cream bars"
Nevýhody: "Repetitive food choices. Same movies as last month so if you take long trips,you run out of options. I spent 28 hours on flights in Nov and Dec"

Výhody: "Again- great crew!"

Nevýhody: "The airplane was extremely cold and the flight staff was rude"

Výhody: "The crew was very nice and provided snacks even though the flight was short"
Nevýhody: "This flight was good!"

Nevýhody: "Boarding was in organizes."

Výhody: "the service,order, attention, human quality, punctuality. all in general."

Výhody: "Food, drink and entertainment are very good."
Nevýhody: "Did not care if I made my connecting flight or help me to understand if I could make it, seats are terribly overbooked and crammed. Many people visibly aggravated and mobility compromised due to seats,"

Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."

Nevýhody: "Too much sugary bread as nourishment."

Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"

Výhody: "The chairs were the comfiest I've ever flown in!! Amazing"

Výhody: "Plane, amenities, crew, flight...all 5 *s"
Nevýhody: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"

Výhody: "I like it , it was good"
Nevýhody: "All was nice.Thanks. The Flight was good, only Some Turbulances , But is ok."

Výhody: "In terms of things I liked flying with UA998 from Brussels to EWR: The boarding staff at Brussels airport was helpful, courteous and knowledgeable. Boarding procedure was smooth even with the extra security screening at the gate."
Nevýhody: "It was quickly clear to me that the passengers where simply an inconvenience to some of the crew on UA998. As an example I fell asleep during take off and woke up in the middle of the meal service. The cart was only a couple of rows behind me in the half-ful Economy Plus section so I got up and tried to get the attention of the staff. The lady turned around and confirmed that "I had woken up" with a sigh, as is not only was it inconvenient to her that I was a sleep, now I had the nerves to actually ask for a meal. She presented me with the options of pasta and chicken and I politely asked what they where served with. She straight out said that "she really did not know that" and asked me to make a choice. I wont get into any other examples, the machine was half full at best and there was no stress, so frustrating to be treated like you are an inconvenience to the USA based staff who clearly just wanted to be left alone. The entertainment system barely worked, the touch monitor was very hard to operate - the pressure sensitive functionality was not working properly but I managed to get to my movie and avoid the Chinese subtitles in the third try. I fly United because it's part of Star Alliance, but otherwise I would try and avoid at all cost."

Výhody: "I liked comfort at business class and the flight was great and fast"
Nevýhody: "I didnt like meal before landing was little just soup and salat ."

Výhody: "Boarding was efficient and the crew were nice."
Nevýhody: "the seating is horrible. it was the tightest seating I've ever experienced."

Výhody: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Výhody: "Usual faultless KLM experience"
Nevýhody: "Nothing."

Výhody: "Everything works and quick to get to destination."

Nevýhody: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Nevýhody: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Výhody: "Great crew, comfortable seating with enough leg room."
Nevýhody: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Nevýhody: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Výhody: "The crew is really welcoming"
Nevýhody: "The seats are too narrow and a bit too hard"

Výhody: "Pleasant flight"
Nevýhody: "We were delayed & missed our connection"

Nevýhody: "There was no wifi on flight"

Nevýhody: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Výhody: "Good for both."
Nevýhody: "Bigger seats."

Nevýhody: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Výhody: "The space at my feet with the chair in front was a bit akward."
Nevýhody: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Výhody: "Nothing"
Nevýhody: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Výhody: "Nice aircraft"
Nevýhody: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Výhody: "Friendly staff"
Nevýhody: "Security check at gate; No priority"

Nevýhody: "Larger meals."

Výhody: "The flight arrived a few minutes early."
Nevýhody: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Výhody: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Nevýhody: "tough to sit on a plane for 9.5 hours"

Výhody: "Friendly hostesses"
Nevýhody: "Flight was delayed 3 hours"

Výhody: "Crew was awesome"
Nevýhody: "."

Nevýhody: "Very slow service at checkin, was not even available when I arrived at the airport"

Nevýhody: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Výhody: "Able to fly direct to ansterdam"
Nevýhody: "Have to lay over on the way back. More expensive than other airlines."

Výhody: "Friendly in-flight personell"
Nevýhody: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Nevýhody: "We did not get two of baggage at the destination."

Výhody: "Nothing"
Nevýhody: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Výhody: "Decent seat size. Sorta slept the whole flight."

Nevýhody: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Výhody: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Nevýhody: "Nothing!"

Výhody: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Nevýhody: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Výhody: "Loved the service...everything was excellent"
Nevýhody: "The bus class seat was a bit narrow at the feet"

Výhody: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Nevýhody: "Nothing."

Výhody: "Great crew service. Among the best ever."

Výhody: "Catering is ok"
Nevýhody: "Seats comfort really old school"

Nevýhody: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"

Výhody: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."

Výhody: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Nevýhody: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Výhody: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Nevýhody: "See above"

Výhody: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Nevýhody: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."

Výhody: "Service was good"
Nevýhody: "Delay"

Výhody: "The service, entertainment, food, the crew, the aircraft were excellent."
Nevýhody: "They put us in a Transavia plane."

Výhody: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Nevýhody: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"

Nevýhody: "Did not get the luggage from connecting flight from Amsterdan to Basel"

Výhody: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Nevýhody: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"

Nevýhody: "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"

Výhody: "Staff, service"
Nevýhody: "Nothing"

Výhody: "We really liked the KLM people, from the check in crew to the flight attendants."

Nevýhody: "Everything"

Výhody: "I like that the boarding was delayed mid-way for some unknown reason (thus, the take-off was 15 min delayed), and I was able to get on the plane with my short connection not being the last passenger. :)"
Nevýhody: "Food could have been better."

Výhody: "Everything was meh"
Nevýhody: "There are other airlines"

Výhody: "Very good crew."
Nevýhody: "I can’t believe you installed 1980’s style business class seats in a new Boeing 787!"

Nevýhody: "No comments"

Výhody: "An average for a short haul flight."
Nevýhody: "Boarding process was not very clear. They took us to a far remote position."

Nevýhody: "Bathrooms smelled and dirty and not functioning"

Výhody: "Fast, one stop, better than three weeks on a boat"
Nevýhody: "Broken entertainment center, no vegan meal although selected at booking, very cold."

Nevýhody: "Late boarding, late in arrival, not so great service"

Výhody: "The crew was fine and polite, the plane made on time despite 40min delays on the tarmac"
Nevýhody: "going through Warsaw border control took forever, long lines, bad set up for transit passengers."

Nevýhody: "I’m not in Chicago I’m still in Hungary"

Výhody: "Easy and fast to board and quick response with carry on luggage"
Nevýhody: "The website check in doesn’t work quite well. You have to try a couple of times so it works"

Výhody: "Everything"

Nevýhody: "I lost transfer flight"

Výhody: "Food/drink options"
Nevýhody: "Boarding process. Flight delayed"

Nevýhody: "They lost my laguage."

Výhody: "Staff was very nice and friendly"

Výhody: "Unexpectedly our luggage was still dispatched on time to our final destination dispite the delay and short time in Warsaw airport."
Nevýhody: "The absence of clear communication on the duration of the delay or its reason and this despite the fact all passengers had been boarded on time."

Výhody: "Brand new plane, very smart albeit plasticy and clunky. Professional staff. Very helpful when I had a specific personal request at the booking office. Flight crew were not constantly trying to force us to buy things or making announcements every 5mins like some budget airlines I could name. Flight was 30mins early so no problems there."
Nevýhody: "Warsaw Airport is terrible. Not enough seats in the departure longes. Not enough choice for shops. Not enough toilets for the volume of passengers."

Výhody: "Quiet flight, no issues"
Nevýhody: "Not a Lot plane. A Neos charter plane leased by Lot. Italian crew."

Výhody: "Nice plane. Crew was great"
Nevýhody: "Boarding in Chicago was late and seemed confused; partly because of gat configuration. Not much choice in entertainment"

Výhody: "Great flight lots of leg room"

Výhody: "The crew were ok"
Nevýhody: "Delays and bag checkin policy."

Výhody: "The flight was on time, clean, comfortable seats, nice crew members"

Výhody: "Got me there."
Nevýhody: "Extremely cramped seats, late and almost didn't make connection, buses back and forth the whole way, jerky drivers."

Výhody: "The boarding process was efficient and the flight crew was very courteous."
Nevýhody: "Not much room in Business Class."

Výhody: "Good price. The in-flight meal was hot and delicious!"

Výhody: "Left on time. Pleasant crew. Good snack. Smooth flight and landing."

Nevýhody: "In Warsaw they took us by bus in a snow storm in freezing cold. They left us standing on an open bus in minus temperatures for 30 minutes instead of sending a few buses to take us to the plane."

Nevýhody: "We could not board at the gate, but had to go down stairs to the tarmac and board a super crowded bus. The bus then took us out farther onto the tarmac to the plane."

Výhody: "Actual flight was good & glad to get snacks & drinks at no extra cost"
Nevýhody: "frazzled getting through all the controls & gate distance in such a short connection time"

Výhody: "The entire check in process was smoothe and welcoming"

Výhody: "We didn't even really fly this route. Had to go to Hamburg then Frankfurt."
Nevýhody: "Our flight was cancelled. Employees lied to us about other flight information. Other passengers received food and water as a small compensation and we received nothing, even though our same flight was cancelled. They had to rebook us twice due to their mistake and no one even apologized. Barely made any effort into helping us from their own mistake."

Výhody: "Service"
Nevýhody: "Everything was fine"

Výhody: "I like that I flew on a relatively modern plane."
Nevýhody: "The flight was delayed for 2 hours."

Nevýhody: "The entertainment system was broken in my chair"

Výhody: "Food was good."
Nevýhody: "At boarding we were told we needed an additional security clearance "that way". When we searched for it and couldn't find it, we asked two different employees and they didn't know or offer to help. We finally found it but it wasn't a good experience. And finding out at boarding time was not helpful."

Výhody: "I like the food. Cabbage rolls on our wat back from Warsaw were unexpected. Such an excellent idea to serve Polish meals on the polish airline."

Výhody: "Nothing"
Nevýhody: "The entire flight was cancelled. I didn't receive any notification from the airline prior to my arrival at the airport."

Výhody: "it was fine and my luggage arrived"
Nevýhody: "seats no food"

Nevýhody: "1. I was never told my ticket didn't include a free checked bag. I checked twice on LOT's website and it said I was allowed one. When I got to the airport at Krakow, the less than professional staff told me that my ticket was the kind that didn't include. I said I was never given the option to get a ticket with/without a bag for free and they basically told me I was lying. I didn't feel like arguing and paid for the bag. Kayak didn't mention or made me aware of my "kind" of ticket. Either Kayak makes consumers aware of this or LOT shouldn't be posting their flights on Kayak. 2. I flew Eurolot, "A partner of LOT" and not LOT. It should also be CLEAR what it is one is flying."

Výhody: "Crew were really helpful and it was great as we travelled with infant."
Nevýhody: "Nothing really to complain. Perhaps the only negative thing is that the plane was a little small."

Výhody: "The Dreamliner was a nice aircraft and the entertainment screens were in great condition."
Nevýhody: "Seating was tight as usual on all planes. The seat cushion was worn down and was hard. Crew were not overly friendly but weren't rude either. They won't be winning any customer service awards. They didn't offer drinks as often as United has especially on an international flight. They need to offer water more frequently."

Výhody: "Nothing did our. Just another flight."
Nevýhody: "The seat was very worn down and hard."

Výhody: "Poland!"
Nevýhody: "Not much."

Výhody: "Pleasant personal, great service!"

Výhody: "Got there on time"
Nevýhody: "The flight managed to take off with no one's luggage on board"

Výhody: "Nice crew, arrival on time, quick delivery of baggage"
Nevýhody: "No in-flight entertainment- could be just provided through wifi"

Výhody: "Two big aisles to stretch your legs and many toilets. It is very nice to have some movies to watch."
Nevýhody: "The airport at Warsaw could have a few upgrades."

Výhody: "It is the first time I flew with Lot airline. I am flying a lot and have 2 million miles with United I never flew LOT before.Now Lot is on the top of my list for my future flights.Everything was superior to many other airlines from the Plane,the crew,the food,the service,etc."

Výhody: "Nothing"
Nevýhody: "Everything went wrong. The flight arrived 40 minutes late and I missed my connecting flight because they closed the gate before I could get there. As a result, when I asked both airlines involved (Brussels Air and Portugal Air (TAP) what to do, each airline blamed the other airline for the problem and each said it was my problem to fix. After speaking with ten people and begging them to make the problem right for a problem I did not create, they finally issued me a new ticket but I had to wait 24 hours for the new flight to leave. It was a total breakdown in communication and organization and customer support and problem resolution on the part of the airlines and the airport. I never want to fly these airlines again and never want to take a flight with connections."

Nevýhody: "The app and trying to find boarding details prior."

Výhody: "Yes"

Nevýhody: "Don’t loose the luggage"

Nevýhody: "At least give a glass of water."

Nevýhody: "Plane left without me. My record indicated 9am departure, but at 845 when I landed (late). The attendant confirmed that I had missed the plane."

Nevýhody: "My luggage was lost for almost 2 weeks."

Výhody: "It was ok"
Nevýhody: "NA"

Nevýhody: "It was hard to keep the washrooms clean despite the effort"

Výhody: "Ok"
Nevýhody: "Ok"

Výhody: "Good Staff, Good Service, On Time Departure and Arrival"
Nevýhody: "The ticket price was so expensive"

Nevýhody: "You are considered as a robber but it is inscribe nowhere you don’t have luggage"

Nevýhody: "Delayed. Crew seemed pretty annoyed to have people aboard. Will avoid next time."

Výhody: "good"
Nevýhody: "the fact I bought a new ticket"

Nevýhody: "Brussels - Prague 3 hours delayed, 2 of which were we were stuck inside the plane waiting for take-off. They didnt even give use a warning or anything about it."

Výhody: "Amazing"
Nevýhody: "Nothing"

Nevýhody: "They did not even offer water to drink for free."

Výhody: "On time, good price, convenient, !"
Nevýhody: "Charge for coffee and water"

Výhody: "Same as above"
Nevýhody: "Same as above"

Nevýhody: "Gate was only announced 25 min before boarding"

Výhody: "Forgot they were on 24 hour time. Maybe send an alert about that."

Výhody: "Got a free cup of orange juice"
Nevýhody: "Was just a bit tired and irritable from the delayed flight before."

Nevýhody: "My luggage was lost and still haven't received it. Very disappointed in the service."

Nevýhody: "i went to the (galley?) at the back and politely requested a drink, a member of staff refused me because they were just about to begin serving drinks. that's stupid. i was sat right at the back of the plane and wouldn't get a drink for at least 20 minutes because service starts in the middle and works back. fortunately another member of staff (older, female) just reached over and handed me a drink, because she understood it was easier and quicker and more reasonable to do that than to be a dick about it."

Výhody: "Same coment"
Nevýhody: "Same coment"

Výhody: "Nice equip and staff, comfortable and on-time"
Nevýhody: "Veg meal requested but not processed."

Výhody: "Fast Boarding"
Nevýhody: "Was waiting for a lagguage over 30min at Tegel airport"

Nevýhody: "Completely chaotic service."

Výhody: "Always great to fly on a 5 across Avro."

Výhody: "Service"

Nevýhody: "They didn't board me. The airport closes. An I need avisa ti get out. No body mention that to me!!"

Výhody: "I flew on United, not Brussels, on this leg."

Výhody: "Excellent staff"

Nevýhody: "Rows are very close together. We were packed in like sardines. Stewardesses prevent people from going to the toilets in the back when they are serving, and do not allow access to the toilet in the front. Not "user-friendly"."

Nevýhody: "they lost one of my carry on bags and haven't been found"

Nevýhody: "Not allowing free seat selection when the ticket is purchased."

Nevýhody: "Old plane. Seats couldn't be adjusted. Had to take a bus to board the plane."

Nevýhody: "Could not get my boarding pass before reaching my last terminal because it was not ready from Montreal or Toronto, and no staff were available elsewhere in the airport. this prevented me from making necessary purchases to bring with me to Kinshasa, my final destination."

Výhody: "Same as above"
Nevýhody: "Same as above"

Nevýhody: "Had to change a tire on the plane - they checked us through at the gate but didn't allow us on the plane - which makes sense. However, they should have NOT checked us through at the gate. Dozens stood for over a half hour waiting to move forward. They wouldn't let us back into the gate area to sit. Poor planning"

Nevýhody: "Never flew it; had to transfer to Lufthansa flights."

Výhody: "Thanks to formula b.family we had priority when boarding. The Kids were offered a present on board."

Nevýhody: "EXCELLENT SERVICE"

Výhody: "Zaventem airport remains too difficult , which really makes the trip less enjoyable."

Výhody: "good service clean"
Nevýhody: "waiting a long time for luggage"

Výhody: "Friendly staff."
Nevýhody: "Chaotic airport and lost my luggage."

Výhody: "On time and quick."

Nevýhody: "I didn´t like arriving to Sevilla with no luggage and no explanation of its whereabouts. I appreciate finally getting it 4 days later but I was not happy about me having to spend time and money going back to the airport to get it myself since your company was unable to deliver it to me. I expect full compensation"

Nevýhody: "They charged us for coffee and drinks."

Výhody: "the same"
Nevýhody: "the same"