Výhody: "The crew was exceptional. They took care of the customers with passion and energy. The Q suites are comfortable and one of the best seats out there."
Výhody: "All is well"
Nevýhody: "Everything is excellent"
Výhody: "Another confirmation of excellent QA service."
Nevýhody: "Food from New York to doha was average. Doha to Karachi excellent. Over all it was excellent experience. People on the ground at doha airport was exceptional. Very courteous and ready to go serve. This is what I call real service."
Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"
Výhody: "Excellent service provided by crew"
Nevýhody: "Food needs improvement"
Výhody: "The crew was very attentive and professional"
Nevýhody: "Food wasn't great"
Nevýhody: "Excellent service !!!"
Výhody: "This was my first experience with Qatar & it was outstanding. Crew members are extremely courteous & helpful. The aircraft seats in economy class were roomy & comfortable. Bathrooms were kept clean throughout the long flight. Food was very good as was the selection of flight entertainment. Can't thi"
Výhody: "Crew was friendly and seating arrangement was great traveling with 2 small children. Food was great and very tasty."
Nevýhody: "more leg room and headphones that worked."
Nevýhody: "Our flight was delayed from Hyderabad to Doha and they did not allow us to board the flight as connecting flight from Doha to Dallas would have been left. They did not have seats for next day , the earliest we could go was 2 days later. They did not apologize or compensate for delay."
Výhody: "Great crew and front desk"
Výhody: "Looks that it will depart on time"
Nevýhody: "Middle seat"
Výhody: "The entertainment was reasonable, I enjoyed the festive choices."
Nevýhody: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"
Výhody: "Qatar beats every US based airline, hands down! The planes are clean and modern with better seats, leg room, technology, food and staff. Everything is included in the cost of a ticket, something that US airlines should learn! I cannot say enough about the experience and wood recommend to anyone traveling to destinations served by this airline."
Nevýhody: "I cannot think of a single thing."
Výhody: "Crew were very helpful and courteous"
Nevýhody: "Too crowded in in flight"
Nevýhody: "Unfortunately WiFi services was off"
Výhody: "The best airline I have ever flown."
Výhody: "service, food and cleanness"
Výhody: "The flight attendants were very friendly. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"
Výhody: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Nevýhody: "The change of my flight schedule for the entire journey was done without giving me any options (departure flights from origin and return). It would have caused me inconvenience if the change of time does not allow me to adjust my plans."
Výhody: "Smooth take off and landing."
Výhody: "Philadelphia-Doha was excellent and noticeably better than Doha-Bangkok. ood, service, condition of aircraft were all better in the PHL-Doha leg. I have done the trip a few times now so it is not a fluke. Odd that the Doha food (and I usually get the local dishes) is very so-so. I usually only take a bite or two. Not appetizing. The Doha-BKK staff was less professional as well. The trays of the main meal were left with the passengers so long, we passengers started to bring our own trays to the galley. The plane out of Doha was very tight so passengers in economy have that sardine experience. The cup holders did not work although they would have been useful."
Výhody: "Onboard crew pleasant and service efficient as always. Seats more comfortable than other airlines but aisles so narrow EVERYONE bumped me going by for 15 hours."
Nevýhody: "Ground crews remain the downfall of this airline. Long line in Doha to re-clear security on international connection FROM USA! Fastidiously weighing and forcing mutiple repacks of carry-on bags even though well under total limit of checked & carry. (Doha agent told me dfferent rules appied for carrry on 2nd plane even though I asked specifically frm original agent who checked me thru to final dest--insisted I check main carry on even though there turned out to be plenty of overhead room on board). Poor coordination of checkin lines, security lanes, and flow of people -- all fixable with a little forethought, engineering, and better utilization of circulation space -- and much clearer communication!"
Výhody: "Excellent service. Flight on time."
Nevýhody: "Same as above"
Výhody: "The flight got delayed for 4.5 hours. We didnt receive any call, sms or email informing us about the delay. We went to the airport for checkin only to discover that it was delayed! No justification or any reason were given to us. We are travelling with a baby. We had to get a taxi to return to our home and return back to the airport after 4.5 hours. Called qatar airways and send them a xomplaint email. No one cared to answer. The worst flight ever. Will never go with qatar airways anymore"
Nevýhody: "Delayed for 4.5 hours. Extremely bad customer service"
Výhody: "Like your six seats in a business class row compared to Emirates, Air India and very awkward seats of Etihad. Qatar business class staff also tad better than others."
Výhody: "Space, food, service, handling"
Nevýhody: "That I could not and cannot retrieve my flight on the Qatar Airlines website."
Nevýhody: "It's been more than 50 hours and I still haven't received both of my checked in luggage and I am getting no straightforward answer"
Výhody: "I liked the organized boarding prosecution, everyone was seated by the boarding zone so there were no mess and no fight over who gets to go first in the plane. the food was good too, again vegetarian options and very good quality. I"
Výhody: "A comfortable safe flight. Steph was very helpful and nice and kept us updated when there was a delay on the flight. There were no problemsThe food was airline food and I don't really care for it but I don't think there's anything that can be helped about that. :) my face it was processed promptly and my reservation was handled promptly at the information desk ."
Nevýhody: "The food was airline food and I don't really care for it but I don't think there's anything that can be helped about that. :-)"
Nevýhody: "Food serving took a while. And need improvements."
Výhody: "Excellent service on all 6 legs of the itinerary. Great selection of food and wine and entertainment. Superb seating layout in business."
Nevýhody: "Frankly nothing!"
Výhody: "I was the third person in the line. The ticket agent couldn't find my ticket as multiple tickets were booked on my name and all tickets showed X mark. After 20-30 minutes of wait, I finally got my ticket but the security and custom lines were very long by that time. Never flying Qatar again."
Výhody: "Business class is top notch in Qatar airways. From the moment you get in the Business Cabin, you start feeling the great service onboard. The crew is great, the seats are very comfortable, and the food is very tasty along with the wine pairing. Overall, the experience was well worth it!"
Nevýhody: "The problem was the boarding in Miami International airport, it was quite disorganized even for business class, but more so for economical class."
Nevýhody: "Check in to the boarding lounge was a bit chaotic and there were a lot of angry customers yelling at airline staff. The process needs to be improved."
Výhody: "I flew from LAX to Dhaka Dec 18th and had a great experience. Staff was very helpful -- I was given the opportunity to re-arrange my bags, to avoid a baggage fee. Excellent entertainment options. New and comfortable planes."
Nevýhody: "Had a bit of a delay getting checked in at LAX, as they only have one counter, and weren't open when I first arrived."
Nevýhody: "I have booked the flight for my mom and I requested a wheel chair her, she Has a broken arm . And I booked the flight with this company cos I thought they have a great service, but not what I expected, they didn't provide a wheel chair and she has to drag all the bag with one working arm , so I m not pretty satisfied with the trip at all and I won't fly with th company any more"
Nevýhody: "price and comfort"
Výhody: "Good though. But not too comfortable with indiscriminate change of seats. Was held up in Doha because my seat was changed."
Výhody: "Punctual and clean with a friendly staff!"
Výhody: "We liked how attentive your crew members were"
Nevýhody: "The flight we took out from Doha to India was a bad experience the boarding was not handled well and the crew in that flight were not attentive."
Nevýhody: "Poor quality food"
Výhody: "Everything was good."
Nevýhody: "Could have preferred more snacks or fruits which we could pick up while flying."
Výhody: "The attendants were very courteous"
Nevýhody: "The seats were too cramped."
Výhody: "Brand new plane, everything clean and working, crew friendly, smooth flight"
Nevýhody: "food was below average for typical QR"
Výhody: "The spirit despite the COVID19 scare. Serving on an India bound flight from the Gulf is never easy"
Nevýhody: "We need to promote paper free boarding passes for whoever can afford. Atleast an endeavor."
Výhody: "Food, crew , entertainment are excellent."
Nevýhody: "The boarding is a little longer than normal"
Nevýhody: "Everything else"
Výhody: "Plane was large and comfortable."
Nevýhody: "Boarding was chaotic and confusing."
Výhody: "Food was good. Flight was very organized."
Výhody: "Absolutely friendly Professional"
Nevýhody: "The seats were so uncomfortable , the leg space was too small ."
Výhody: "Not really Seat cushion hard ."
Nevýhody: "Boarding disorganised..little management of the process"
Výhody: "Missed connection"
Nevýhody: "Try to be on time"
Výhody: "Everything I saw a younger girl in the bad room passed out the crow help her a lot"
Nevýhody: "Excellent service"
Výhody: "The crew and food was great."
Nevýhody: "The insect repellant sprayed twice through the cabin was horrible."
Nevýhody: "Boarding from connecting flight was manic, gate closing as we arrived only to then sit on the plane for about 40 mins before it moved. Extra leg room seats at extra cost are near toilets and watching the comings and goings from there is not pleasant. Staff ok but nothing special, left waiting with forms for lost luggage, little explanation. Plane decor looks tired, seats narrow. Luggage lost. Know why I like to fly Thai airways"
Výhody: "Information from the captain"
Nevýhody: "Serving alcohol to someone who had consumed a lot, difficult for the crew to know though."
Výhody: "Great crew. Not so good food. flat bed is a blessing. sleep throughout the flight."
Výhody: "From dropping off luggag to unvoarding plan, this was a great experience. Only complaint is economy could use a tad more comfort for price paid"
Nevýhody: "Not enough recline in economy to really b comfortable for a long flight"
Nevýhody: "Did not have any non-veg food. The only vegetarian food was tasteless and not relatable for a flight to Kochi. TV and internet were struggling o keep up with user demand, crew had standard answer - try later."
Výhody: "Crew were excellent , very pleasant and helpful"
Nevýhody: "Food was horrible , not much options for vegans"
Výhody: "Service, food, beverages and entertainment are good with Emirates. Also boarding procedures are good."
Nevýhody: "Seats in Emirates keep getting smaller"
Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."
Výhody: "Friendly crew.. good flight"
Nevýhody: "Screen was not working properly"
Výhody: "You give me exelent space behind the exit ..tnx"
Výhody: "The organization at Dubai airport"
Nevýhody: "The small plane and congested space"
Nevýhody: "Movie selection terrible."
Výhody: "on the plane the service was okay"
Nevýhody: "The flight was overbooked, barely got in. At the gate they checked carry on baggage weight and charged extra. They could have done it during check in.... pathethic"
Výhody: "Food choices included vegetarian options"
Nevýhody: "Boarding lines confusing"
Výhody: "I loved the bigger screens and the fact that I could watch movies from the monument I boarded and did not have to wait until take off! I also loved the use of real cutlery in economy. The flight was fantastic. The toilets in economy are spacious too."
Nevýhody: "The leg room could be a wee bit better. Then again, I was in economy."
Výhody: "Staff did their best and were polite but ultimately had no solution for the issue"
Nevýhody: "I was unable to get an aisle seat therefore I was stuck in an middle seat. I am rather tall and the man on the window seat was morbidly obese and half of him was sitting on top of me for most of the flight. He also sweated all over me, snoredand snorted for the whole flight. I spent much of the flight standing and now have terrible leg oedema. It was the most uncomfortable flight I've ever been on. the flight was full so there were no reseating options apparently. It was extremely unpleasant."
Nevýhody: "Entertainment system was older version than the flight to Dubai. Also less legroom in this model 777"
Nevýhody: "I Was sick had a flu ! I asked for tea and I was waiting for about an hour :("
Nevýhody: "Waiting for 4 hours for boarding due to silly mistake of agent for booking my ticket with wrong spelling & keep me on hold for hours & hours. will never recommend such site to others."
Nevýhody: "I like the seat is wider, more leg room. It's quite silent compare to 777. I also feels it's spacious compared to 777."
Nevýhody: "Leg space too less. Cramped seats"
Výhody: "The predictable skyward gold benefits when travelling with emirates"
Nevýhody: "The low quality Oryx lounge offerings on my Doha-Dubai return leg"
Výhody: "Space and the fact that everything worked. Food was excellant."
Nevýhody: "I always like Emirates."
Nevýhody: "Vegetarian meal was bad in terms of quality and quantity."
Výhody: "Good entertainment"
Nevýhody: "Seat was broken, the crew was unresponsive to calls, food was expired/bad. Seating was terribly uncomfortable because it was broken. I couldn't recline and the crew didn't really help. I love Emirates and I always fly Emirates. So this was an exception and very disappointing."
Nevýhody: "The screen blacked out mid flight (on a 16 hr long flight!) and there was nothing anyone really tried to do to fix it except 'reset' which did nothing. Unfortunate this happened when the flight was so long."
Nevýhody: "The booking site limited my name to 24 characters and charged me $200 to fix it on the ticket."
Výhody: "Everything was very good"
Výhody: "Everything was great. I didn't want to get off the plane."
Výhody: "Best airline. Comfortable seats"
Výhody: "The A380 was much more comfortable way to fly than the 777"
Nevýhody: "I disliked the food"
Nevýhody: "very poor food and seating"
Nevýhody: "When we landed we had to take the bus"
Nevýhody: "It dailies and seats not comfortable"
Výhody: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."
Výhody: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
Nevýhody: "Bigger seats the new ones are way to narrow"
Výhody: "The crew was very kind"
Nevýhody: "Still don’t have my luggage yet"
Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."
Výhody: "The socks offered in business were comfortable and nice looking. The red wine was good."
Nevýhody: "The food was just average and the seat not too comfortable"
Výhody: "KLM STAFF WERE VERY PROFESSIONAL"
Nevýhody: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Výhody: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"
Výhody: "economy plus seats were nice, great movie selection, especially international movies"
Nevýhody: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Nevýhody: "Everything was good"
Nevýhody: "I congratulate the KLM crew!"
Nevýhody: "Too hot inside the aircraft"
Výhody: "Friendly crew, upgraded seat was worthwhile"
Nevýhody: "More snacks in between meals,"
Výhody: "Seat was good"
Nevýhody: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"
Výhody: "Entertainment was amazing"
Nevýhody: "Seats a bit hard"
Nevýhody: "Delays, took my hand luggage into the hold,"
Nevýhody: "The plane was very hot"
Výhody: "Crew was fantastic."
Nevýhody: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."
Výhody: "The crew were really helpful with people who had tight connections because of the delayed flight"
Nevýhody: "I wish they had WiFi"
Nevýhody: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"
Výhody: "On time and friendly crew"
Nevýhody: "Boarding needs improvement"
Výhody: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"
Výhody: "Best airline in the business quick efficient and outstanding service What else can you say"
Výhody: "Crew was in a festive mood, the meal was unexpectedly delicious"
Nevýhody: "Seats ok, but could be more comfy"
Nevýhody: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
Výhody: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Výhody: "Friendly hostesses"
Nevýhody: "Flight was delayed 3 hours"
Výhody: "Overall booking and airport was ok. Food was also actually quite good."
Nevýhody: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."
Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Výhody: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Nevýhody: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."
Výhody: "Easy to board and easy flight."
Výhody: "Interior of the plane was clean. Smooth landing."
Nevýhody: "Pilot did not avoid turbulence"
Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Nevýhody: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Výhody: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Nevýhody: "there was no lounge close to our departure gate"
Výhody: "Boarding was quick, Flight on time....just a regular service and plane"
Nevýhody: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"
Výhody: "Friendly staff, good service and on time departure/arrival."
Výhody: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"
Výhody: "The cabin crew were pretty good. That's about all that was good."
Nevýhody: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."
Výhody: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Nevýhody: "Flight was delayed due to weather in Amsterdam area"
Výhody: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Nevýhody: "The food was okay, not that great."
Výhody: "Eveything is well arranged"
Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Nevýhody: "The bags where damaged from the staff"
Výhody: "Easy airport business"
Výhody: "Crew was great and so was the seats’ comfort."
Nevýhody: "Honestly I didn’t find anything missing that any economy class passenger could get... I flew with Etihad before as well and I just love them..."
Nevýhody: "No entertainment system was working"
Výhody: "Crew members were very helpful and pleasant. The food was excellent and nicely served."
Nevýhody: "The lie flat seats were narrow and not very comfortable."
Výhody: "Crew were very pleasant"
Výhody: "Overall satisfied.."
Výhody: "Nice crew, seat reclined a lot, great food"
Nevýhody: "Bus gate, economy passengers dumping their bags in the overhead bins reserved for business class, really sick passenger coughing their lungs out,"
Nevýhody: "I wish I knew that I could have get a room or food vouchers when I was ordering an e ticket("
Výhody: "Crew is ok. Seat was comfortable."
Nevýhody: "Vegetarian food was terrible and of no quality. The inflight tamil and Hindi movies could have been better and newer."
Nevýhody: "My seat (8d) would not recline and the hand rest would not go up."
Nevýhody: "Check in counter was overcrowded and slow moving"
Výhody: "Not applicable"
Nevýhody: "Lack of ability to cancel"
Nevýhody: "Unusually the crew were quite stand off. Normally cheerful and accommodating this crew gave you the feeling you were in the way and tiresome"
Nevýhody: "Same issues as my trip to Chicago, but this was a shorter duration so issues not as problematic"
Výhody: "Entertainment and staff help"
Nevýhody: "Seat was horrible. We suffered for 14 long hours. Our seat was next to the cooler and there was continuos noise. We could not sleep as wink and I was with 2 small kids. I booked ethiad for a good experience and suffered a lot. Never again."
Výhody: "They did not took us at team lunge having silver card and kept waiting at general lunge. Not cooperative officer."
Výhody: "I did not like it"
Nevýhody: "Employees unfriendly and rude"
Výhody: "FLIGHT WAS NOT CANCELLED"
Nevýhody: "FLIGHT WAS DELAYED, CONNECTING FLIGHTS WERE MISSED. SIGNIFICANT DELAYS"
Nevýhody: "Bad seats. Treat people like cattle with barely any leg room."
Nevýhody: "There was no organization for boarding!! My chicken was like a piece of tire with no flavor!"
Výhody: "Good time Baggage smooth service"
Nevýhody: "Food Crew service"
Výhody: "All the crew was grate very kind they help every one on the plain"
Nevýhody: "the food was not to good i do not like it you need batter kinds"
Výhody: "Kind of similar to Indian food if possible. Thanks"
Výhody: "Food service and service generally"
Nevýhody: "Long layover and delay"
Výhody: "Nice meals, good entertaintment, comfort sleep"
Výhody: "Good food, comfort, boarding"
Nevýhody: "Flight crew not very polite."
Výhody: "Clean well maintained aircraft. Enough leg room"
Nevýhody: "Flight was delayed from JFK as well as Abudhabi. Inflight service was not that great"
Výhody: "The staff was very friendly and the food was very good"
Nevýhody: "The seats were very crammed"
Nevýhody: "Cramed. Bad food. NO CONTROL ON SIZE OF LUGGAGE ALLOWED IN CABIN"
Výhody: "The entertainment"
Nevýhody: "Staff was rude and food was horrible"
Výhody: "Crew, service, more seat room."
Nevýhody: "Chaotic boarding but that's it!"
Výhody: "Awesome service, smooth flight , great staff. Very spacious"
Nevýhody: "My luggage got damaged, but it's being taken care of."
Nevýhody: "Waiting at Abudhabi before boarding in the passage lobby especially night time in hang over is disgusting. There should be sitting arrangement at least."
Nevýhody: "Small boarding lounge. Etihad has reserved the inferior boarding lounges for the flights to India. Boarding procedure was not well processed."
Výhody: "entertainment helped me forget the hell i was in"
Nevýhody: "1. seats - they have done an excellent job of cramping as many seats as possible with minimal leg space 2. food - smelly distasteful and disgusting. i think that sums it up 3. staff - unfriendly, there was a attending guy who thought he owns the airline and behaving as if everyone on the flight was his slave. bottom line - my first and last flight with etihad - i'll pay few hundred bucks more and take another airline next time"
Nevýhody: "We were asked to stand for boarding. And instead of having us board they boarded first class and handicapped people. I understand these people have the right to board first. However, if you know that you have more than 20 handicapped to board first do not have an entire zone of people stand for 40 minutes"
Výhody: "The worst flight i ever had, Never going to book through Kayak again"
Nevýhody: "Etihad never gave proper seat to my family, we were siting in diffrent places in all flights."
Výhody: "only the food i like."
Nevýhody: "there is no service when i was fly los angeles to abu dhabi the guy name muhammad threat me many time for food he made mistake on my food and top on that he was threating me i hope some one in this air line take care of this but i'm not sure any one going to care for this and he was saying he is supervisor."
Nevýhody: "I requested gluten free meals ahead of time, but the request was not fulfilled, making meals tough. The crew were very kind though and worked to make the best out of the situation."
Výhody: "The cockpit crew was efficient in announcing the highlights of the flight.The landing and take off was smooth and flawless.The aircraft, an airbus 321 was clean."
Nevýhody: "The service from Abudhabi to Cochin was worse than the so called cattle class.One simple instance, the food menu which was trumpeted and given to each passenger in the economy class, had three main entrees,viz Fish/chicken/vegetarian. When the food trolley came to my seat in the mid section of the plane, the hostess with almost a desperate look told me that only the vegetarian dish was available.I told her that I definetly need the fish or chicken dish.She scrounged around and ultimately gave me the fish choice whereas all the rest around me had to do with the vegetarian fare.Why this stupidity of a grandiose menu card?...The menu list states a list of liquor available in flight in the economy class.The hostess was serving the same only to those who specifically asked for it and that too as if she has to pay for the same.What a shame on the airline.You folks can do much better than this, in the so called cattle class.Sitting in a preassurised tube for more than 21 hours to reach ones destination is agony by itself, but then getting into your flight after seeing the goodies offered are only in paper, is a sad disappointment."
Nevýhody: "Nothing not to like."
Výhody: "Take off on time. Arrival early."
Nevýhody: "Nothing not to like."
Nevýhody: "Pathetic airline service especially towards senior citizens.. One of the worst airline.. Poor baggage tracking system and Etihad staff lacks knowledge about their own airline.."
Výhody: "They provide the hotel in Abu Dhabi ."
Nevýhody: "The food was horrible. kids mile request was ignored."
Výhody: "Flight was roughly on time. Had purchased extra leg room. Was comfortable"
Nevýhody: "Staff was not interested in providing service. Their attitude was more like "I just do my job". Food was appalling and wines too. Entertainment only had stupid movies"
Výhody: "Crew was helpful and nice"
Výhody: "Crew service was OK,"
Nevýhody: "They make too much fussy about the ledge weight even it was few Lbs. over. they select the worse sits in the plane for my family. Very last row of sits. the worse site in the plane. even though we were the first in the line during the checking. This was the first time was with Etihad."
Nevýhody: "Not attending to call button and not providing coffee or tea when I needed"
Výhody: "Food is not bad. Should make desert a little bit more delish"
Nevýhody: "Service. Not being helpful. No one is going to help u out your luggage at the cabin. I have to ask help from the passenger. Crew are just staying at one corner and pretending to be busy"
Check in is a mess. Be ready for a traumatic experience from the unsupportive and rude check in staffs and duty managers at Calicut airport. It’s a chaos and the lines are mostly first in last out, as they don’t care of the passenger well being or the waiting time. They are just concerned of checking in before the boarding call. Personal experience is of standing 2 hours straight just for check in. Flight is ok, food preordered are all the instant ones with hot water mix, which tastes pathetic. Overall, will never take another indigo flight to fly out of india.
Nevýhody: "All good"
Výhody: "Did not take the flight as fell sick. Tried working with vayama and Turkish airlines to reschedule this return flight but quoted cost was higher than original price."
Nevýhody: "An understanding and accommodation based on medical reasoning."
Výhody: "The seat was really bad and the crew didn't make any effort to dim the lights for about 75% of the journey. I would say an international flight on a low-cost carrier like Indigo should be avoided."
Nevýhody: "if the cabin crew had been a little more cooperative, this flight could have been better"
Výhody: "Punctuality and cleanliness."
Nevýhody: "No comments."
Nevýhody: "No entertainment very bad seats no blanket when asked for"
Výhody: "Amazing crew."
Nevýhody: "Better comfortable plane"
Nevýhody: "To avoid travelling by indigo would be better"
Výhody: "Punctuality, and professional service."
Nevýhody: "All good."
Výhody: "Seats very uncomfortable"
Nevýhody: "Separate counters for wheel chair passengers as well as bus transport. There were several unruly travellers and it is not fair that ground staff should have to remind passengers of protocol. Separate transport will help."
Výhody: "Cleanliness, quality of service and the attitude of cabin staff."
Nevýhody: "Delays to be avoided, Gate changes to be avoided, Boarding process was not properly streamlined."
Výhody: "Punctuality, and cleanliness."
Nevýhody: "No comments."
Nevýhody: "Worst crew. Very arrogant"
Výhody: "Promptness and efficient management of time. Nice staff!"
Nevýhody: "The food is too ready-made and processed. They incorrectly market it as fresh. They need to have better and genuine food"
Nevýhody: "Could have been on time"
Výhody: "The cabin crew behaviour"
Nevýhody: "Boarding experience, boarding gate staff behaviour"
Nevýhody: "Checkin staff was very rude and had pathetic attitude"
Výhody: "On time"
Nevýhody: "People requesting to switch seats"
Výhody: "Good service"
Nevýhody: "Promises free meal was not provided in lounge- reason cited no mail communication received from indigo"
Výhody: "Well managed. The crew always had a smile on them and seems to be very helpful."
Nevýhody: "The crew was requesting to use the toilets at the rear of the plane whereas the one on the front were used by them. That’s totally unfair as there are more passengers than the crew and customer being the passengers should be given more access. The Indigo management should make sure this issue is being taken care of."
Výhody: "On time"
Nevýhody: "Courteous and efficient staff."
Nevýhody: "Check in was terrible. They had so much trouble with international credit card!!! Almost made me miss my flight."
Nevýhody: "Very uncomfortable seats. Small and hard"
Výhody: "Friendly attitude"
Nevýhody: "Charging for food or beverages"
Výhody: "the airline manage the well UPTU issuing boarding pass."
Nevýhody: "Airline doesn't provide inflight meals moreover they do not accept Indian currency, the currency half the country from which they are operating. They were accepting credit card to be charged in US dollar or cash in Qatar Riyal for the food amount. I offered to pay through credit card but two cards has failed while third was accepted. There were many passengers who were not carrying case in Qatar Riyal and their cards work not successfully swipe,therefore they remained hungry. This is in human and no airline on international route is allowed to do so"
Nevýhody: "Nothing to remark"
Výhody: "The crew and the boarding was sufficient."
Nevýhody: "Seats were not comfortable, the snacks were marginal."
Výhody: "Staff and crew amazing, very helpful."
Nevýhody: "Seats okay but rather small and not the most comfortable"
Výhody: "No delay proffesioal staff and efficient work and space"
Výhody: "On time and before time"
Výhody: "As above no food score as didn’t buy anything and no entertainment score as none on board b"
Výhody: "Efficiency- punctuality - price"
Nevýhody: "Seat confort 0"
Nevýhody: "Paid twice us much for luggage as the plane ticket. Also asked if we wanted a drink and then charged us. Didn't tell us it cost until had and opened the drink. I understand it's a cheap airline and that happens, but would have appreciated telling us ahead of time. Also couldnt get boarding passes online. Will avoid this airline in the future."
Výhody: "They finally managed to get me on the plane after finding out I had 10 minutes to boarding time due to inefficient inter terminal transport in Delhi"
Nevýhody: "I paid more for my checked in bag than for my ticket. They charge extra for everything--soon the toilet!"
Výhody: "Good crew, comfort & food."
Výhody: "Cabin temp was too warm. It should be set at 23/24 to keep people comfortable not 28."
Výhody: "Nothing much. Typical low cost airline with low level of customer care and interaction"
Nevýhody: "I have already stated what I felt."
Výhody: "The extremely helpful crew. Helped me onto the bus and carried our bags. I was also escorted down the ramp."
Nevýhody: "No refreshments available for the return flight."
Výhody: "As above"
Nevýhody: "As above"
Výhody: "Time keeping and professional experience"
Výhody: "Staff and service. Efficient travel time."
Nevýhody: "Noted a difference in passenger type on this flight. Some were rather demanding for the crew members in that some passengers did not adhere to safety protocols. Staff handled the situation in very professional manner."
Nevýhody: "Boarding was a mess, aircraft not ready, waited in the bus. Food service was horribly slow. On row 5, took 45 minutes to get a glass of water. Leading aborted close to runway, took of again before touchdown at Chennai, then turned around and landed safely after 15 minutes. No explanation by the crew."
Nevýhody: "Indigo Crew Is Not Passenger Friendly. Nobody taught them to smile and be hospitable."
Nevýhody: "Poor in flight service. Had to twice request for a glass of water which was served in a dirty paper cup."
Výhody: "Timely flight, new aircraft that's clean and friendly staff"
Nevýhody: "Food options were limited. Most of the dishes were packaged foods."
Výhody: "flight was on time, baggage delivery was very quick"
Nevýhody: "Flight was Scheduled to departure at - 22:10.I reached and took boarding passes 1.5 Hours before. They Gave me Passes with Departure Time - 22:30. So delay was pre planned. At 21:45 they announced delay just before boarding start time"