The crew was very courteous and helpful, great experience!
A to Z on this flight was just great!
Výhody: "Crews sympathy’s"
Nevýhody: "Disembarking On economy plus we had to wait for all business passengers to leave and there were that needed wheelchair hence took a long time"
Výhody: "Amazing crew, very nice and helpful."
Výhody: "The service, foods , sack ,"
Výhody: "I like the crew members"
Nevýhody: "Entertainment selection and food could be better"
Výhody: "I liked that on the longest leg of my trip - I had an entire row to myself to stretch out. Im old, things like that are important...along with compression socks...haha!"
Nevýhody: "I think the food - I dont know exactly what, because we're on a plane - but I think it could be a bit more appealing? More greens, colors? Not sure, but it was okay."
Nevýhody: "SINGAPORE AIRLINES TOK CARE OF MY MOTHER VERY WELL"
Výhody: "Always love the SIA business product on long haul."
Nevýhody: "This trip had a lot of minor service and cleanliness misses. But they are quibbles in the scheme of the overall great product."
Nevýhody: "Flat bed in business class was disappointing. No way anyone taller than 6’ could stretch out. Overall, it was an inferior experience to business class on Cathay Pacific, which sets the standard IMO."
Výhody: "Efficiency, good."
Nevýhody: "Softer seats and more movies"
Nevýhody: "Transit time is way too tight. You need at least 2 hrs in between to account for landing and transfer time between terminals"
Výhody: "Everything food was better selection and allowed me to taste bali food before arriving. The seats were comfortable on the last plane Thank god"
Výhody: "The customer service at the Check-in, the flight attendants, the movies and the meals. More than my expectations! Will definitely use Singapore Air in the future in my travelings! Will recommend it to my circle of friends and relatives! Thank you very much. You are the best airline I've used since 1976!"
Nevýhody: "Luggages weren’t transferred to Bali together with my flight. Gate check in stroller was sent to baggage claim without notification. I was waiting the whole time after exiting plane."
Výhody: "Seating was spacious, crew was attentive. Boarding was efficient."
Nevýhody: "The food choice was not pleasing to me."
Výhody: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."
Nevýhody: "Flight was late due to the eternal airtraffic mess at suvanabhumi whenever it rains"
Výhody: "Boarding was great. Staff was cordial. Excellent flight."
Výhody: "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
Nevýhody: "would like regular water bottles to be available for drinking"
Výhody: "Short flight"
Výhody: "My neighbor"
Nevýhody: "Fight war delayed and we got a security check upon arrival"
Výhody: "The lunch and dinner menu was excellent"
Nevýhody: "more bathrooms."
Výhody: "Very good service."
Výhody: "Great entertainment system for a short haul fl flight"
Nevýhody: "Terrible food"
Výhody: "I was inpressed"
Výhody: "Service by the crew was great"
Nevýhody: "Food in the economy class was not so great Options provided were not tasty. Each meal tasted same. No kid option available. Tastier options available on other major international flights."
Výhody: "The staff were so friendly and helpful."
Výhody: "I am disabled traveling with my 96-year-old father. the Singapore Air crew helped us beyond all expectations on our 3 flights: JFK-FRA, FRA-SIN & SIN-DEN. most especially in Germany!"
Nevýhody: "I need to upgrade our return flight SIN-LHR & can’t figure out how. also would like to modify trip, but it’s so difficult. deLancey Whitmer 1 (203) 838-6808"
Výhody: "The crew on this flight we amazing had a great flight Thank You"
Výhody: "wide seats. great service. on time."
Nevýhody: "food was not as good as one would expect."
Výhody: "More leg room than other airlines, superb service and excellent food!"
Nevýhody: "Our flight to Bali was cancelled due to the volcano eruption. We did not receive any compensation, but Singapore/Silk Airlines told us they were able to get us a flight home to LAX instead, but that it wouldn't be until the next day. We spent money on a hotel and food and waited until the next morning, got to the airport early for check in only to find that Singapore/Silk had in fact, given up our seats that they had promised us. They said that we now would have to wait another day just to get a flight from Singapore to LAX. We asked to speak with a manager, and eventually were able to get two seats due to cancellations. This was intended to be a very special and romantic trip that was essentially ruined. Since no one could have anticipated that the volcano would cause cancellation, we should be refunded for our flights. We are so crushed that we did not get to go to Bali, and now we may NEVER get to go because we are out of money. At the VERY least, the leg of our flights from Singapore to Bali, and Bali to Singapore, should be refunded. We are extremely disappointed."
Výhody: "Service from Singapore airlines"
Výhody: "The on-board crew was polite and humble. Food served was delicious and the flight reached on time."
Nevýhody: "The flight was quite old, was a bit surprised as the route seems very busy. Our seat 36J and K interestingly had no windows. First time flew on a flight with no window row."
Nevýhody: "Kids playing and out of control and the flight attendants wouldn't do anything."
Výhody: "Everything was smooth. Although we took of a little late but we landed as per schedule. Service was personalised! Great trip."
Výhody: "Neat & clean flight.good cabin crew members.good service."
Nevýhody: "Food served was not so good. Toilets are very small compared to other flights..speacially SFA - Singapore flight."
Výhody: "Upgraded to biz class, which was fantastic"
Nevýhody: "Food wise can be improved. But for flight meat from ecomnomy class; it's considered good enough."
Nevýhody: "cramped uncomfortable seats freezing cold"
Výhody: "Flight Delhi to Singapore was uncomfortable. Flight to SFWas very comfortable. Roomy seats. Good service."
Nevýhody: "Segment Delhi to Singapore."
Výhody: "Best economy experience I've ever had. The cabin crew is very attentive, constantly coming around with drinks and water refills. They also had decent light snacks in case you were hungry between meals. I also loved the chairback setup and the entertainment unit. If flying economy, Singapore will be my airline of choice."
Nevýhody: "Food was meh. Above average, but still not amazing."
Výhody: "great service. new plane. excellent video system."
Nevýhody: "not much to complain about."
Výhody: "The staff was very friendly and helpful. I got plenty of meals and they easily accommodated my vegetarian diet!"
Výhody: "Leg room in economy is good, even for tall people. Food was actually quite good."
Nevýhody: "Two of our family's seats would not recline, although they were not near an exit row."
Nevýhody: "Plane was delayed and no apologies were made. We had to rush to our connecting flight."
Výhody: "Crew was outstanding"
Nevýhody: "No sound on my entertainment system"
Výhody: "Food was exceptional"
My flight got cancelled several times, I booked my flight through Fly. us, that was throughly KAYAK engine, I regret my decision to do that, because fly. Us has horrible service no communication what do ever, I contacted them, called them several time but no response so far, I called airline they said they will refund to fly. Us if they request but after 1 week and half no response from them. Please only use direct airline sites during COVID times because flight cancellations is very common during COVID time, so that you guys can avoid trouble of middle man.
Výhody: "Nothing impressive, mediocre performance"
Nevýhody: "Service improvements"
Nevýhody: "Offer cappuccino along with coffee, tea, and juice."
Výhody: "Nice crew."
Nevýhody: "Horrible seats. Very uncomfortable. No room to move around. Overcrowded plane."
Výhody: "Overall good experience."
Nevýhody: "If could have got seats of our choice."
Nevýhody: "The seats were so uncomfortable , the leg space was too small ."
Výhody: "Emirates is always amazing"
Nevýhody: "Business Class, lol."
Nevýhody: "The PA system can be deafining when it interrupted the music. Overall it is just another cattle class now."
Výhody: "crew was attentive and seating was comfortable"
Nevýhody: "they could have changed snacks..I had the same pizza when travelled four years back."
Výhody: "Crew was average food was below average service was below par. Emirates is slipping. Boarding and deboarding was the worst."
Nevýhody: "Lots to be improved. Crew food boarding on board service."
Výhody: "Crew were rude and kept ignoring me"
Nevýhody: "Crew member needs to be more friendly and accommodate when things go wrong"
Výhody: "Entertainment system"
Nevýhody: "The food and the crew way of speaking to people"
Výhody: "nice comfortable flight"
Nevýhody: "depaert on time"
Nevýhody: "I could not check in to book my preferred seating because my flight connections was a mixed carrier flight. Website did not tell me what was the issue so I kept trying. Also would have preferred it if I could have checked in online for my emirates routes but that option was not available."
Nevýhody: "Lap dances. Strippers. Cabin crew in miniskirts snd high heels."
Výhody: "Emirates always is outstanding service and comfort even for a Economic ticket, but...."
Nevýhody: "This time I had problems, I was in the seat 71 of A380 and I realized it is the worst seat to receive boarding service, I always was the last to receive food, so the fish option was “sold out” ... bad experience"
Výhody: "The food and service was great."
Nevýhody: "Boarding for priority was a bit slow."
Nevýhody: "Not much food to eat."
Nevýhody: "On our departure flight the entertainment system stopped working completely at my daughter's seat mid-flight (the whole screen went black, remote control and all). The flight attendant tried and was unable to fix it, so they moved a passenger in the row my husband and I were in and put my daughter there. None of the entertainment systems worked well, the touch screens were barely responsive - they definitely need updating. On our return flight the power in the whole row that my three pre-teen kids were in stopped working. Again the flight attendant tried unsuccessfully to fix. My husband and I switched rows with them so they could continue to watch movies. Each time we called the flight attendant she came, said she would try to reset the systems and that we should wait a few minutes. We waited and ultimately had to go find her again to be told the same thing again. After this happened three times she sent the manager over who said she could not fix it since that would mean that the whole area would have to be reset and they didn't want to disturb anyone else. The only solution they offered was to give my husband and I open seats (not together and not near our kids) around the cabin. We did not want to split up, so my husband and I spent the rest of the hours of the flight in the dark (lights didn't work either as they are connected to the system) reading with the light from our cell phones. None of the people who came to assist us really seemed to care at all about our comfort or situation."
Výhody: "The only good thing was the entertainment"
Výhody: "I really liked the leg spacing. It was very comfortable to stretch my legs. Overall it was good. Thank you :)"
Nevýhody: "I felt a little bit more of the nibbles could be included in the 8+ hours flight. Besides that everything was comfortable. Also, the entertainment options can be better."
Nevýhody: "The cabin crew seemed to be too overwhelmed by their responsibilities and were rude at times."
Výhody: "Like the cabin crew... comfortable seat in the business class"
Výhody: "Emirates airlines serves quality service on everything from passenger accessories to food. Classy airlines."
Nevýhody: "Only downside of this trip is the long non stop to Dubai. 15 Hours!"
Výhody: "Friendly, capable crew. Seats very comfortable - properly flat/horizontal beds."
Nevýhody: "Connection was too rushed in Dubai. It seemed odd that they treated it as a night flight (dark cabin), given that it left at 10am - is this for the convenience of the staff?"
Nevýhody: "The Hyderabad emirates ground staff was very rude and incompetent to perform the job. The airline staff was was not so friendly either"
Výhody: "The cabin crew are helpful. the in-flight entertainment is superb."
Nevýhody: "The selection of food, the seat is uncomfortable"
Nevýhody: "Full aircraft so pick you seats early"
Výhody: "I didn’t die in a plane crash"
Nevýhody: "We were offered no form of refund, miles, or anything after a 6 hour layover. We paid for a hotel for the night (we should have landed at 1am) and instead landed at 7am, so we had to completely skip our hotel and had no sleep for the wedding the next day. We’re out of $120 for the hotel we already paid for and the staff gave us no help in form of compensation."
Nevýhody: "Noise of serving some people dinner in middle of night interfered with sleep. Deep dip South meant no internet for much of the flight lots of noise and inconvenience trying to fix Tvnz for (rude) lady in front"
Výhody: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Nevýhody: "Can't think of anything. Really."
Výhody: "Crew, newer aircraft, leg room, entertainment choices"
Nevýhody: "Absolutely hate the fact that Emirates also started nickel and diming for selecting seats after charging a premium for the air ticket. Entertainment, Food, aircraft all are mediocre to slightly better than average. Sorry, lost all respect and aura for Emirates"
Výhody: "I liked the entertainment and the cabin crew is very welcomjng and nice smaile on their faces."
Nevýhody: "The leg room for tall guys isrediculous and if i had to get more leroom even in international flights they r charging. Ive not bren charged in domestic flights till now for leg room. And the food shoydl be changed and please give sime yhing more filling."
Nevýhody: "movies selection"
Výhody: "The Airbus was quiet and comfortable."
Nevýhody: "Layovers in Dubai can often be pretty hefty. Why print a menu? It's a waste of money and paper."
Nevýhody: "The Crew was very inexperienced and had difficult time in managing the passengers. The food also below par!"
Výhody: "Boarding logistics and flight timing were good. Being on time was a big plus. Personnel demeanour/service was good."
Nevýhody: "Food (lunch/dinner) served was stale. I, as a vegetarian, had hoped that at least the fruit served would be good, but to the contrary. The touch-screen (Entertainment) didn't work well."
Výhody: "Facilities and Crewe in business class were great"
Nevýhody: "The food was not great. The pheasant was hard and dry and my mums gluten free meals where not very appetising"
Výhody: "Really comfortable, good service."
Výhody: "Food was decent."
Nevýhody: "Super cramped plane, and they managed to lose my luggage in Dubai. Thanks for that!"
Výhody: "Customer service, food was good. Even though the flight was long, the crew did the best that they could to make it comfortable. They were generous with drinks, made sure we were comfortable. Will definitely do it again."
Nevýhody: "Lost channels at times. the electonic system can be finicky at times, doesn't respond to touch right away. One of my suitcases came torn on a part close to the zipper, not sure if someone was trying to cut it. Looks very suspicious but nothing is missing."
Výhody: "Service, comfort, food, wine, all outstanding."
Nevýhody: "Small sandwich and small breakfast for 9 hour flight"
Výhody: "Excellent food, good timing of food, drinks, etc. helpful flight attendants who were efficient and not overbearing."
Nevýhody: "The plane was very cold when we got on, and it was difficult to get a blanket. It was also very cold when landing when we were required to give our blankets back!"
Nevýhody: "We had a long layover in Dubai and decided to go out to explore the city. When we went to go back with the same carry ons that we had been using our entire trip (with three different flights with them), They made us check in our hand luggage because it was over 7kg. When we went to talk to the person at the gate about it, he was very condescending and rude and not helpful at all. They were also not nice on the plane. Never flying again."
Výhody: "Nothing !"
Nevýhody: "Security staff did not know English and asking ladies passengers to remove bangles which was impossible."
Výhody: "No comments"
Nevýhody: "No comments"
Travelled in time as advertised
Doha to Lax, airplane food was bland and pretty bad
Výhody: "Nothing was good as they cancelled the flight and ruined the trip"
Nevýhody: "A solid schedule would be nice but they cancelled the flight"
Výhody: "The cre was really nice and very attentive."
Nevýhody: "The flight left the gate an hour late without giving us any explanation, I missed my connecting flight. The airline did offer a hotel to stay in, but no other apology or explanation was given to about 15 of us who missed a connecting flight."
Výhody: "The crew was really sweet and making sure passengers were comfortable."
Výhody: "The crew was friendly"
Nevýhody: "Bathrooms could have some lotion for dry skin"
Výhody: "The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding."
Nevýhody: "Seats were a little close, especially for a long flight, with meals. Tight fit to be maneuvering, literally rubbing elbows."
Výhody: "Another confirmation of excellent QA service."
Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"
Výhody: "Easy and efficient boarding process, great Tv episodes selection"
Nevýhody: "Staff was slow to remove plates after eating"
Výhody: "Crew is amazing"
Nevýhody: "The Entertainment screen wasn’t working"
Výhody: "Flight attendand Tiessy - QR943 - 8 Jun 2019 (outbound Singapore to Doha) She serve us (with kid) very well, with plenty of smile and warm helpful gestures."
Nevýhody: "I really hope that kid's menu can be updated/changed in the system at least 24/48hrs before flight, as that was the first time we ride Qatar (we have no idea the menu) So we only order it once during the outbound flight."
Nevýhody: "Seats were so close together that when the person in front of me leaned back, my personal screen was inches from my face. Then when it was time to get the seats back up - none moved - they all had to be pulled up by many people."
Výhody: "Entertainment and food is always great with Qatar!"
Nevýhody: "After I got in my seat an Islamic lady came and said that I was in her seat. I looked at her ticket and while it was the right seat number, she was on the wrong flight. I got a stewardess to help her. She had gone through 3 boarding pass checks and was still on the wrong flight. They let her fly!"
Výhody: "Good flights"
Nevýhody: "Qatar Airways Maharjan lounge snack Restuarant service was not great. Boarding was very inconvenient in Doha using the bus. All the rest at Zurich and in flights was good."
Výhody: "The crew was good. Good movie selection."
Nevýhody: "The food. The vegetarian meals were both noodles. And the meals were not very healthy. Too high calorie. I couldn’t figure out how to customize my meals On the Qatar app"
Výhody: "The flight attendants were outstanding. Anticipated requests, were readily available and attentive without hovering over you. QSuite was superb. Food was excellent."
Nevýhody: "Nothing. Everything was fantastic."
Výhody: "The crews are awesome"
Výhody: "crew were amazing."
Nevýhody: "At Mumbai airport, during check-in I was told that my carry on bag plus personal item together should weigh not more than 7kgs!! I have never had any airline actually weigh my personal item (laptop backpack) before this journey. Eventually I ended up stuffing my check-in bags with everything I was carrying in my carry on bag before I was allowed to check in. The weird thing is, I was never told about this rule on my journey from the US to India."
Výhody: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Nevýhody: "No complaints great flight"
Výhody: "Fabulous crew, good choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Seats are comfy and spacious, much wider than Emirates in the same class (who offer only an extra 1/2 inch width over economy). Amenity kit a quality piece that is both practical and useful."
Nevýhody: "Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."
Výhody: "Crew were very helpful and courteous"
Výhody: "I loved the service. All of the attendants were really nice and helpful."
Nevýhody: "My tv on both 12 hr and 8 hr flights didn’t work well and the food wasn’t the best. Also they ran out of food options when they got to me twice."
Výhody: "The food and service was wonderful! Easy smooth flight, made 9 hours fly by!"
Nevýhody: "Connecting Qatar flight should have been held, instead wen had to spend 9 hours in the airport until next flight"
Nevýhody: "Very old flight"
Nevýhody: "Service is great and the plane flew so smooth"
Výhody: "Great service. Great food. Great entertainment."
Nevýhody: "Space is somewhat small for a short flight and totally unbearable if you go Sao Paulo-Doha."
Výhody: "Food was great and one of the flight attendant, who is a Filipina (didn't have the chance to get her name :() is very accommodating and very nice."
Výhody: "Upgrade to business class was a nice gesture and the service was impeccable.."
Nevýhody: "Just a tad delayed in getting off the plane...not sure what took unexpectedly long"
Výhody: "The staff was very accommodating and were able to provide me a seat with more leg room last minute."
Nevýhody: "The food"
Nevýhody: "I will never fly this airline again! Terrible customer service. Would not offer us complimentary airport hotel stay for a 19 hour layover. Wanted us to switch and pay to an earlier flight. Never again."
Nevýhody: "I planned a wonderful vacation for my birthday only to face a horrible experience. Not only was the flight uncomfortable, but my television did not work. There was a huge box underneath the seat in front of me which prevented me from stretching my legs outward. The television was on but the screen itself wasn't operating. I reached for the remote located in the armrest only to find the entire piece missing. Only the base was there. I asked the flight attendents three times if I can move to an empty seat and they said "give me a moment". The moment never came. I really expected more from this airline."
Výhody: "Have flown emirates and etihad business - now sampled the best by far. Qatar's a380 was incredible but the a330 on wind leg whilst not as nice was mademupmfor by the best crew I have experienced ever - WOULD NOT HESITATE TO FLY AGAIN"
Nevýhody: "The Oryx system lackedmin recent movies ....that's the only complaint"
Výhody: "The flight was on time and boarding was fast"
Výhody: "'Low cal meal for you?' Sorry embarrassing. Nothing low cal really bread butter potato corn thing ... kinda gross, just ate rice which is not low cal. Still waiting for my luggage ... driver will now have waited over an hour... sorry ..."
Výhody: "Crew were wonderful, spacious legroom."
Nevýhody: "Boarding was crazy."
Výhody: "Flight was great, best over seas flight I've ever had!"
Nevýhody: "My only complaint was that we had a 10 hour layover in Qatar....and it was when the city was closed down. So there was nothing for my new husband and I to do. I wish that the airline would have given us more direction and help. Or have us a room for the night"
Výhody: "Great service and food"
Výhody: "Actually I can't even explain everything is good"
Nevýhody: "Nothing wrong every thing is good"
Výhody: "they have a good movie selection"
Nevýhody: "it took awhile for us to get our bags in denpasar."
Nevýhody: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."
Výhody: "Excellent service and aircraft! Top tier entertainment and food and wine."
Výhody: "The service given from the crew from the moment i checked in was amazing. The flight was smooth and went well. The music and movie selection could be a little bit better. The food was good, but the portion was small and it feels limited. But overall it was amazing experience considering i got a really good price for this flight! Thank you, Qatar."
Nevýhody: "The food portion was small and feels like during the flight the food or i might say snack was limited. The music and movies selection needs a little update and upgrade. I was pretty upset that from LA to Denpasar both the aircrafts didnt have wifi."
Výhody: "The crew were highly welcoming and nice."
Nevýhody: "The Oryx screens had a lot of glitches and the brightness was very poor. It wouldn't let me change the language and the controller was stuck."
Výhody: "The Boing 777."
Nevýhody: "Flight attendants English very poor."
Výhody: "I was smacked in my knee I need surgey on my minsicus for by the person serving the food and never got apologized too. Then later he elbowed me in face and acted like it didn't happen. I liked nothing."
Nevýhody: "Not getting hit twice by the crew serving food and at least an apology."
Výhody: "My seat didnt recline so i wasnt feeling comfortable"
Výhody: "The crew was great and the flight was smooth. The food was also good."
Nevýhody: "The passenger next to me in the middle was hitting his arm rest on my leg and made my flight uncomfortable because he would not sit still. I think crew needs to do a better job of making sure everyone stays seated when the plane is still moving before jumping out of their seats and grabbing their luggage. Passengers should be able to exit out of more than one door same as entering."
Výhody: "Everything- Most enjoyable international flight ever"
Výhody: "Comfortable seats, good food"
Výhody: "Attendants were very nice."
Nevýhody: "The seats were so close. It was like riding on a transit bus. An 11 hour flight would be nice with just a few more inches between seats.. I don't expect real comfort in economy class but just two more inches would have been nice."
Nevýhody: "They didnt load a special meal (child) that I had requested for my two year old. Luckily we had packed extra food. They returned that car seat all wet at SFO. Didn't even have the decency to put a plastic cover on it. Overall I found the crew lacking any warmth and the service was mediocre at best. The food was below average. Overall highly disappointed. I had assumed that Turkish would be like it's other middle Eastern airlines line Emirates or Qutar but they are not. I would take my business elsewhere"
Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"
Nevýhody: "I have a trip from Manchester to Riyadh and I have a stop in Istanbul. Manchester plane was delayed one hour, no problem, but I arrived in Istanbul at the right time and the gate was open I gave them my ticket. They told me that the sestem moved your seat to the second plane but now the plane is open. ? I waited 6 hours at Ataturk airport and had a working meeting I could not attend"
Nevýhody: "The seat are not comfortable for a long flight, I felt I was on a city bus it's very cramped and tight and I'm a medium size person, totally not recommended for heavy people"
Výhody: "Comfortable seats. Food wasn't terrible."
Nevýhody: "Unannounced delays. No staff at Gate counter until the very last minute (Munich Intl. Airport)."
Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."
Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Nevýhody: "Flight to Istanbul was fine. The flight back was a terrible experience! During our connecting flight in Athens our boarding passes wouldn't print at the self service computers and there was no one to help us so we had to go back out to the front desk. The airline representative was extremely rude. There was 5 employees standing around the computer with NO customers and when we asked if this was Turkish Airlines and if they could help, the woman (manager) responded "this WAS Turkish Airlines" as if they were done helping customers for the day (it was 9AM and our flight was leaving in 45 min). We explained that we couldn't print our passes and she ROLLED her eyes as if it was an inconvenience to help us. THEN on our flight from Istanbul to Chicago, a passenger died an hour into the flight and they placed the body on the seats behind us for over 10 hours! Nobody even told us what happened! We didn't know if they died from natural causes or if it was something else! They didn't offer to seat us somewhere else or even inform us they were placing the body there. We were completely shocked and uncomfortable the whole flight home. We couldn't eat or sleep. We're completely disgusted and scarred from this overall experience."
Výhody: "On board catering and new planes are a plus"
Výhody: "Nothing jumped off the tracks. Every trip went exactly planned."
Nevýhody: "thru Istanbul"
Výhody: "Free upgrades are great, unfortunately rare."
Výhody: "On time. Professional crew. Nice touch with the bags that had slippers, toothpaste etc. Great entertainment."
Nevýhody: "Because of an accident, I could not walk and needed a wheelchair. Rome and O'Hare were great. Istanbul was a circus. Waited for over two hours for a wheelchair and almost missed my flight."
Výhody: "Comfort, food, staff, everything"
Výhody: "Since boarding process thru comfort, food, entertainment, everything was perfect. Back to travel in the airline without thinking twice about it."
Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."
Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Výhody: "Ground and air staff"
Nevýhody: "Seats a bit too crowded"
Výhody: "Crew service was amazing. 2 meals on the long trip, 1 meal on the short flight. Very satisfied"
Výhody: "Since we are first time travelers going from Chicago to Rome, Italy via Istanbul, we cannot compare to other airlines. But, we had a very good experience & the food, services and entertainment rvice were very good! The airfare too was excellent."
Nevýhody: "Not certain if it's typical in long flights/but it was very difficult sleeping in these seats."
Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Výhody: "The food was very good. As a vegetarian, I find I am quite disappointed on flights because of limited or no meatless options. This was not the case on Turkisk."
Nevýhody: "Seats are too cramped. Need extra leg room. They should really take out a few rows of seats to provide some more much needed room."
Výhody: "Good company, no delays, good on board foods. I like Turkish airlines"
Nevýhody: "All was good, no any negative impressions. Nothing to write here"
Výhody: "Spacious, coffee actually tasted like coffee and not water like in other airlines. Everyone was very friendly"
Nevýhody: "I brought a small suitcase and they told me I couldn't take it on the plane... when I got on the plane there was more than enough space. Everything was good afterwards. I was just hoping to not having my suitcase checked in so that I wouldn't run risk of losing it. I got my luggage from the pickup area with no problems!☺"
Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."
Výhody: "Bussness class."
Nevýhody: "Flight was delayed a little."
Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."
Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"
Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"
Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."
Nevýhody: "2.5 hours delay on Tarmac on outbound flight; 1.5 hour delay on Tarmac on return flight. Outrageous."
Nevýhody: "No applicable"
Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"
Výhody: "The seats were roomy (!!), the foot rest was really nice, the entertainment was impressive. The whole experience was great. They gave us slippers and socks and a pouch with eye cover, ear plugs etc. really top notch."
Nevýhody: "The food wasn't as good as I expected but still better than most airlines. I don't have high expectations for food on planes, I had just heard great things about Turkish airlines food so thought maybe this would be great."
Výhody: "Great Cabin Service, Great Food, timely arrival and departures."
Nevýhody: "Ground Staff Service in Mumbai airport. Could improve a lot. Specially compared to ground staff service in Toronto & Istanbul airports. On all flights legroom was kind of limited in the Coach seats."
Výhody: "The flight was one of the best I ever took, the crew was friendly and very helpful, the food was great, the seat comfort was ok and the entertainment was amazing. I'm going to use to go to Italy next time. Thank you"
Nevýhody: "On the way to Italy the seats were a lil too small and tight."
Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."
Výhody: "One of the best airlines I've ever flown. Would definitely recommend."
Výhody: "I liked the good timing and the comfort seats with good service."
Nevýhody: "I wish if they give more than one bag with more weight to be 2 traveling bags and 40 kg for both."
Nevýhody: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"
Nevýhody: "Firs they told me there is a fligth at 11:15 pm and when i get to the airport they delay the fligth to next day morning with out notice when i call customer cervice i ask for a hotel they just dont care and they have no suggestion"
New 737 and seats too confining
Over 3 hours of delay without any assistance from klm
They canceled our flights but they flew anyway.
Nevýhody: "Nothing. Flight was amazing"
Nevýhody: "It's KLM. What else do you need to know."
Výhody: "Services is good ."
Nevýhody: "Food can be better"
Nevýhody: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"
Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."
Nevýhody: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
Výhody: "very nice crew"
Nevýhody: "my bagfage was lost"
Výhody: "Reclinable seats."
Nevýhody: "The food!! The lights could be dimmed as it was a night flight."
Výhody: "Fantastic gate agents!"
Nevýhody: "The food was terrible."
Nevýhody: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Výhody: "Comfortable seat, great crew."
Nevýhody: "Flight delayed, no USB port and no entertainment"
Výhody: "Slow service."
Nevýhody: "Better communication!"
Výhody: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Nevýhody: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."
Výhody: "The friendliness of the crew"
Výhody: "Seat was good"
Nevýhody: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"
Výhody: "Crew was ok."
Nevýhody: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Výhody: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."
Výhody: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Výhody: "Like the overall KLM experience"
Nevýhody: "Food could have had better quality and the stewardess served it all at once versus in the various courses."
Výhody: "KLM staff is great"
Nevýhody: "Turn the lights on early making it hard to sleep"
Výhody: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."
Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Nevýhody: "Nothing special"
Výhody: "Good selection of movies."
Nevýhody: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Výhody: "Comfortable and well laid out seat area"
Nevýhody: "Food was a little substandard for business class"
Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Výhody: "Everything is top notch for an airline company."
Nevýhody: "Nothing.... I enjoyed every moment of the flight."
Výhody: "Nice to have a wrap for the snack."
Nevýhody: "Would have preferred boarding by row - back of the flight first so would have been more organized."
Nevýhody: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"
Nevýhody: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"
Výhody: "Short flight with good communication."
Nevýhody: "Nil to complain."
Výhody: "Booked extra room seat which gave me good room for seating"
Výhody: "Flight crew; legroom even in cheap seats."
Nevýhody: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
Výhody: "Got to Amsterdam on time and everything was great including the staff"
Nevýhody: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."
Výhody: "That we didn’t crash"
Nevýhody: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Výhody: "Jet airways flight till mumbai"
Nevýhody: "Poor legspace in Klm flight till Amsterdam"
Výhody: "I was upgraded to Buisness so, no complaints"
Nevýhody: "No Marlboro light cigarettes on the duty free shopping cart"
Nevýhody: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."
Výhody: "Easy airport business"
Výhody: "Night flight so no entertainment allowed sleeping"
Nevýhody: "Kosher food could be improved"
Výhody: "A nice short flight"
Nevýhody: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"