2 hours delay on the plane causing us to miss our connection
The boarding process in Athens was strict enough to be painful. I was asked the standard "Did you receive a package...?" sorts of questions three times, I believe. With the additional interviews/inspections, I was made anxious that we were not going to board/take off on time. The in-flight food service was...not a memorable experience. Maybe alternating fresh seafood and grilled foods during my stay in Greece colors my experience. I think I recall some sort of "cake" for dessert that only required one taste to realize it was dry, sugary, and not a way to end a meal. From entree to dessert, a lack of...imagination. The standard economy seating was as tight as I could tolerate before saying it was uncomfortable. When the passenger in front of me reclined his seat after a meal, I had to catch my tray from sliding into my lap. I am only 73"/185 cm. tall, with a 34"/86.5 cm. inseam, so not a TALL man. But, I have sat in worse configurations in US domestic cabins. The cabin crew was attentive and courteous. Just by their multi-national/multi-lingual backgrounds, there were courtesies or brief conversations each time I went to the rear galley for a beverage (which was cheerfully provided). They did have to struggle a bit with passengers trying to get up before the aircraft was at a final halt. They were firm, addressing the passengers in the most-likely languages deemed appropriate. And were ignored by a few.
Good value for money. Small snack and free drinks. And most important: on time!
Aegean needs to bring back hot meals and drink offer as before COVID!
No alcohol on the plane anymore. A glass of wine back in the day would make the flight much more enjoyable
Quality of the food is poor. No wine served on the board anymore.
Výhody: "I liked getting food and drink."
Nevýhody: "Letting people check in earlier."
Výhody: "Crew was ok. Cabin was super hot and they never answered call bell for us to ask for water and to cool down cabin. While doing pre departure and pre landing safety checks . Flight attendant never caught fact that person in isle seat was blocking our row ( I was on window seat) with a huge back pack . Poor safety and cabin service by flight attendants ! U satisfactory ! And Very unsafe !!"
Nevýhody: "Cooler comfortable cabin and better overall service and more adherence to safety. Very bad airline"
Výhody: "Walked away from plane."
Nevýhody: "The seat was the most uncomfortable I’ve sat in for some time. No in seat charge option."
Nevýhody: "Treated like peasants rather than customers. An annoyance to the check in staff rather than someone trying to enjoy a holiday. Totally disgusted with their attitude. Can’t wait for the return leg....."
Výhody: "Everything went well."
Nevýhody: "The food."
Výhody: "This leg of the flight we were pleased with after buying another ticket to Athens."
Výhody: "Professional, friendly, passionate, and caring crew. Amazing food. Smooth take off and landing. Quick and organized boarding."
Nevýhody: "Checking the luggage at Athens Airport. Customs staff for tax refund also at Athens Airport."
Nevýhody: "The plane was so small I couldn’t fit my legs in the seating. Very uncomfortable for a 4 hour flight and with an hour delay it was five hours of being a sardine. I’m not an overweight person at all."
Výhody: "Would fly again! Food was excellent (warm meal on a 2.5hrs flight!), got an empty seat to use for my baby, they didn’t break her stroller or car seat, they didn’t lose our luggage."
Nevýhody: "Seating little tight (especially if seat in front of you reclines)"
Výhody: "Again a lovely smooth flight that departed on time. The captain spoke very clearly and was easily understood."
Nevýhody: "The seats were uncomfortable for this length of flight and space very limited."
Výhody: "Check-in counter mentioned that our ticket did not include checked baggage, but she only charged for one bag (will be checking on my ticket and discussing with Aegean's corporate if I bought the correct ticket with checked bags). Boarding was easy and the crew was very nice and helpful throughout the flight. I was glad that they served a small meal - food was good...we're not talking about a restaurant meal. Seats were good and just wish there was some in-flight entertainment."
Nevýhody: "The flight was delayed for more than 2 hours without having any announcement nor a reps to tell you what was going on or when is the new departure time. The aircraft is very small, old, narrow seats, delay in boarding and unboarding."
Výhody: "The flight was ok , even though it was delayed 40 minutes"
Nevýhody: "I was surprised and disappointed when I found out that I had to pay for my Standard luggage 1 suitcase per person cist me an extra $92 USD and I now know that I will also have to pay on the yrip back . You site eas very unclear about this , exttemly disapointing!"
Výhody: "Ease of boarding and crew"
Výhody: "I appreciated that they didn't charge me to check in my carry on bag."
Nevýhody: "It is sad that they could not add this flight on to my Star Alliance without my card."
Výhody: "Good service! On time!"
Nevýhody: "not nearly enough room, despite having bought extra legroom seats. Crowded.."
Výhody: "I would tell the boarding man (C. G..?..) that I know that TIME IS MONEY, and for that I pay my money to the air lines to help in doing my stuff (like boarding) GENTLY and respectfully. Actually, when I noticed this from you twice, I had an embression that the passport nationality harms you.... Any way, thank you."
Nevýhody: "Food was good. Chairs were clean and relatevly good. Thank you"
Výhody: "flight and flight crew were very nice"
Nevýhody: "check-in process - they would not start check in until one hour before flight and then there was only one agent for boarding passes and one for checking luggage if you already had a boarding pass"
Výhody: "Plenty of legroom. Professional crew. They offered food on a relatively short flight. Very pleasant experience!"
Výhody: "Everything was fine, even above expected for low cost airline. Nice crew, free drinks."
Nevýhody: "Food could be a bit better."
Nevýhody: "The system cancelled my seat selection for the flight together with the check in itself. I had a very hard time boarding"
Výhody: "We were given a meal"
Nevýhody: "The meal wasn't very good"
Výhody: "I love flying Aegan - it is always comfortable and pleasant. Due to my own mistake I didn't order a kosher/vegetarian meal, which is why I rated the food "N/A". On flights this short there are no entertainment options which is fine I suppose :) overall, this is one of my favorite airlines to fly! Thanks!"
Nevýhody: "Couldn't easily buy checked baggage beforehand so had to pay at the check in counter. The self check in kiosks did not work at CDG airport."
Nevýhody: "The price of the low Aegean Airline ticket from Athens to Prague has a hidden provision that the passenger has to pay 40 euros for any checked-in luggage. So in fact the total cost of the air ticket from Athens to Prague is much higher than the other airlines. Kayak did not do a good job warning me about the luggage charge."
Výhody: "Food and service and that they recycle!"
Nevýhody: "60 euros for one checked bag is insane!"
Nevýhody: "1 hour delayed"
Výhody: "Very bad"
Nevýhody: "All the team"
Výhody: "Overall service was good. The seats were not as tight, some leg space. On the flight to Athens they served drinks frequently."
Nevýhody: "Food served was not that good."
Nevýhody: "no words to describe how bad it was - the main problem was the operated company at Israel"
Výhody: "Very friendly flight attendants, good food and pleasant all around'"
Nevýhody: "Seats pitch is a bit tight, but absolutely tolerable. I'm 6' 190lbs and was comfortable. Seat 3F on an A321."
Výhody: "efficiency and a sense of a smile from the ground staff"
Nevýhody: "the fully booked plane."
Výhody: "Quick. Clean plane"
Nevýhody: "Boarding a bit long but still fine"
Výhody: "The flight was fair, with no problems other than pushing and shoving getting aboard."
Nevýhody: "The outrageous and unannounced baggage charge of $80! for two carry-on size suitcases which we were not permitted to carry on because of current weight limits."
Výhody: "Comfortable, friendly attendants, good food served."
Nevýhody: "There isn't entertainment, however, it was very comfortable and relaxing."
Výhody: "The flight was posfond in tel aviv by 45 minutes"
Nevýhody: "Chaotic loading typical of Greek airports."
Výhody: "- free wine..."
Nevýhody: "- they charged 80 to check in 2 bag (within size and their weight limit) - it took 1+ hr of waiting in line to provide your bags for check in - I had to get out of line to go "buy" the check in bags and then get back in line again - Waitress spilled drinks on a person in front and got my book bag on the floor wet."
Výhody: "Need to change flight to later date. Employee was rude and resold me wrong ticket and I lost my flight. Stuck in airport all day was forced to pay for a second flight from another airline to go home. No ticket was given to me."
Nevýhody: "I didn't realize that we could of brought on our bags for free."
Výhody: "The line at the airport was moved quickly and efficiently by the staff."
Nevýhody: "We were delayed almost 3 hours and we're not provided with the reason for the delay except for "technical difficulties" at airport"
Výhody: "Checking was managed efficiently and courtrously"
Nevýhody: "Everything went smoothly"
Nevýhody: "connection Athun to Ionnina was late , we lost the connection flghit nobady really helped us They sent us to wait to the flight next day After a lot of talking and shouting !!! they let us fly to Thesaloniki , so we lost a day driving to Ionnina at the return ther was a missunderatandig regarding the availibility at the flight"
Nevýhody: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."
Výhody: "The seats were bigger across the shoulder area and had more padding than some other budget airlines."
Nevýhody: "Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor"
Nevýhody: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."
Výhody: "Entertainment system"
Nevýhody: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."
Výhody: "Nothing !! Such a bullshit flight ever !!!"
Nevýhody: "No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!"
Výhody: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Nevýhody: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"
Výhody: "Flight attendant was rude to my non French speaking 12 year old. He ripped his charger out of the USB port and threw it at him."
Nevýhody: "TSA was sketchy and gave a FULL search, part down, etc. I kept asking and the excuse kept changing. Final excuse ridiculous! Flight attendant could have not treated my son as he way he did. I was unaware that the usb cord being inputted during taxiing As was my son. He was horrible to him!!"
Výhody: "Crew was ok and servicial"
Nevýhody: "Food and reception at door of boarding"
Výhody: "crew was great, seats were comfortable"
Nevýhody: "departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine"
Výhody: "Air. France usual"
Nevýhody: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"
Výhody: "Everything was great"
Výhody: "The crew was friendly!"
Nevýhody: "Once again no vegetarian options."
Nevýhody: "It was great trip thank you Air France"
Výhody: "Just a routine flight but done with perfect execution."
Nevýhody: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."
Výhody: "Friendly crew, good meal and entertainment"
Nevýhody: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."
Výhody: "1. Entertainment - Decent movie selection. I wished the angle of the screen in economy could be adjustable as well. Turkish Air does it better. Once the seat ahead of me reclines I dont have too much hope of saving my eyes from the awkward angles."
Nevýhody: "1. Boarding - Learn from maybe Turkish Air who allocate people zones based on where you are seated in the plane. People seated all the way in the back should be allowed to board first and fill the plane back to front. Makes it less likely for you stand around waiting for people as well people all the way in the back making contact with every possible human already seated in the aisles. 2. Comfort - Window seats are too hot, middle aisle seats are too cold 3. Thankfully they do have halal offering. Now if they will even let me choose that I am allergic to seafood. Glad for the chicken. Nothing to boast about."
Nevýhody: "Flight was delayed by 1h30min, so we arrived very late"
Nevýhody: "We were 2h late"
Nevýhody: "Security services at Manchester airport...too long and not friendly at all"
Výhody: "It was a wonderful flight and service . Hospitality and welcoming."
Nevýhody: "Nothing everything was amazing ."
Výhody: "nice drink selection on board flights"
Nevýhody: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"
Výhody: "I like fly attendant who served us meal"
Nevýhody: "I didn’t like that space between each seat is small"
Výhody: "I liked the food, the crew, the service"
Nevýhody: "The seats we were assigned ( we are two we'll feed person's and the seats are toooo narrow"
Nevýhody: "Horrible Crew..."
Výhody: "Flight was smooth"
Výhody: "Standard on most parts with pleasant staff"
Nevýhody: "Flight was 1/2hr with poor pre-flight communication on the topic. Food wise, the chocolate cookie was better than nothing...but a little savory snack would have been nice."
Výhody: "Free snack and drinks. Good service."
Výhody: "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"
Nevýhody: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."
Výhody: "The fresh bread and cheese."
Nevýhody: "The staff is very unprofessional in receiving the passengers and serving the drinks mainly. The luggage wasn’t received and after 24 hrs no news about it! It’s a shame"
Výhody: "Charmingly nice crew and involving captain"
Nevýhody: "the delay of the flight, the drinks we had to pay in the lounge, some poeple got a 25$ compensation coupon and we didn’t. The connecting time was about 1 hour and the luggage was not put on the plane to beirut"
Výhody: "All was good we didn’t feel the time 9 hours passed easily"
Nevýhody: "Nothing special"
Výhody: "The crew, the service, the food and beverages"
Nevýhody: "The 3 hours delay"
Výhody: "The inflight service"
Nevýhody: "The 3 hours delay"
Výhody: "Punctual, not crowded."
Nevýhody: "Even though the plane was far from full, passengers were allowed only 1 carry-on item (no personal item), contrary to policy published online by Air France. This policy applied even to people with Economy Premium for the rest of the trip (which allows 2 carry-on suitcases, not a useful feature if one cannot begin with this number to reach the transoceanic flight)."
Výhody: "This is what happens when you get roped in by a low price."
Nevýhody: "Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!"
Výhody: "The crew was Nice onboard But in the AirPort No Good at all.."
Nevýhody: "People in CDG AirPort Seen so Rude or stressfull, Well also a flight almost 3 hours with out entreteiment .. boring .."
Výhody: "Boarding & crew (inc ground staff & check-in) all good."
Nevýhody: "Food not great - not all menu options available. Limited choice of drinks. Very small, low-resolution, seat-back screens with a luggish & outdated interface. Limited choice of movies."
Výhody: "Short & easy flight"
Nevýhody: "All ok"
Výhody: "The crew was very nice and helpful."
Nevýhody: "We ordered a vegetarian meal. However, the vegetarian option offered to those who did not order a special meal looked better than the vegetarian option that we received."
Výhody: "Service was much better than on the flight from MIA to CDG 3 weeks before - that was very poor. Entertainment was excellent - great selection of movies. Premium Economy was definitely worth the upgrade cost."
Nevýhody: "Boarding was a complete debacle - no control over who went where. Sky Priority line was full of 50 people who weren't Sky Priority, and there was only one person checking passports. The two people at the desk didn't care when I noted this. We were called to the desk in advance of boarding to check passport information. When we got to the check in line, we were taken aside for more passport checking, even though we are US citizens with Trusted Traveler status in the GOES program. We were one of the first people at the departure lounge, and one of the the last to board."
Výhody: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"
Výhody: "Efficient check-in."
Nevýhody: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."
Výhody: "Cabin Crew and food selections were top notch"
Nevýhody: "Seat configuration as a first class ticket was awful. Same configuration as economy class but by leaving the middle seat empty constituted first class. I'm 6'-1" and missed the legroom...."
Výhody: "Boarding sevece was very nice and helpful Thanks so much"
Výhody: "Boeing 777 had a lot of space. Good legroom. Timely departure and arrival, hassle free, safe trip all the way. Enjoyed the red wine; very delicious!"
Nevýhody: "Seat didn't recline. The entertainment unit was very difficult to dislodge and raise to use (We were in the front). Movies were kind of older ones but I had reading to do so entertainment wasn't that important."
Výhody: "cookies were great"
Nevýhody: "we paid for two seats together (one aisle and one middle) an exit row with extra legroom from paris to LA. but when we got to Prague they had one of us in the middle seat in the exit row and the other in a completely different part of the plane, also a middle row. The folks in Prague couldn't fix this, they moved one ticket to a different exit row, not together, different part of the plane. In Paris, but ONLY after I located my receipt on my phone, they moved us to the seats we had paid for."
Letting us know our 8am flight would be 3 hours late, every flight of theirs was late by hours. Seems like it’s the same everyday. We could have slept in another couple hours easily instead of coming to the airport at 6am.
Nevýhody: "It could have been better if I had taken the flight, and not cancelled it 2 days ago"
Výhody: "I was a nice flight"
Nevýhody: "If was more internment would be better"
Výhody: "Every single flight of the four flights I flew on my trip were delayed. There was no communication from the crew members that the flights were delayed. Worst flight ever."
Nevýhody: "Better customer service"
Výhody: "They had movies to watch"
Nevýhody: "Boarding on time, departing on time and advising passengers of the delay. We sat on the tarmac for 50 minutes without any communication. In addition, we waited an addition 45 minutes for our luggage. Thus, requiring us to change our plans. Well not be traveling Egypt Air again."
Nevýhody: "Food was not it should be for business class"
Výhody: "Direct flight"
Nevýhody: "Food, boarding, carry on bags checks, 1 hr waiting time for baggage claim at destination."
Výhody: "The best trip in everything"
Výhody: "The plane was overbooked"
Nevýhody: "I don’t think with airline like you could do something."
Nevýhody: "Being on time"
Nevýhody: "The crew was horrible I will never take Egypt sort again. Flight attended spilled hot tea on me and didn’t even apologize, I acknowledge it was both our fault but at least he could of provided a napki g so I could dry off. Horrible I will never recommend this airline"
Výhody: "every thing was fine. very friendly"
Nevýhody: "The problem with you guys with priceless they made reservation under my name and i want to correct this at the time to my sun but they didn’t send me anything about fhe reservation until the next day so i lost the ticket because i am not traveling they should asked before they made the reservation"
Nevýhody: "Take off on time. Seats are not comfortable."
Nevýhody: "3 hours delay !"
Výhody: "There were bedbugs on my seat"
Nevýhody: "Lagos Cairo flight is very poor and old plane, and we had 2hours delay Cairo Dubai better plane but due to the delay initially another delay in Cairo"
Výhody: "On time"
Nevýhody: "Crew in boarding was very rude"
Výhody: "On time. Hot food."
Nevýhody: "No water bottles available. Food bland."
Výhody: "Fast and efficient."
Nevýhody: "TV screens were blurry and not working."
Výhody: "On time, excellent boarding, excellent flight, food was good."
Nevýhody: "Small plane, Crew was setting in the back chitchatting."
Výhody: "Didn't like anything"
Nevýhody: "Old aircraft, rude crew, terrible food and by far the worst in-flight entertainment"
Nevýhody: "I didn’t like that the food and the service and the chairs the floor is not clean actually that was bad flying flying"
Výhody: "Flights were on time and boarding was orderly"
Nevýhody: "Vegetarian food was poor. It was just boiled vegetables. Even the bread that was given to others was not there. They treated Vegetarian food as Vegan food (although it was specified as vegetarian), so there was no butter, no yogurt and nothing but boiled vegetables and fruit salad. Hard to sustain oneself with that on a 12 hour flight! I asked the flight attendant for yogurt who just ignored my request."
Výhody: "Crew was great, very polite and service oriented."
Nevýhody: "Amenities (seats, bathrooms, entertainment, headphones and food) were not on par with other world class carriers, especially for business class."
Výhody: "Every thing"
Nevýhody: "i would rate boaring less than poor if applicable."
Výhody: "Tha Flight was on time no delay The Crew are friendly in over all I have no problem"
Výhody: "Very friendly efficient crew"
Výhody: "So organized airline"
Nevýhody: "Head Hosts are aggressive but not so much"
Výhody: "Ordinary flight"
Nevýhody: "Late Small aircrart Very narrow Uncomfortable"
Výhody: "Service in the plan excellent & good entertainment"
Nevýhody: "Service in the ground so pad from custom & the economy class bag come before the business class & all bags almost with business class from kuwait to cairo"
Nevýhody: "Delay 2 hours"
Výhody: "Flight from Kuwait to Cairo was great."
Výhody: "Good services despite a long flight"
Výhody: "Provided lunch on an 1.5 hr flight! I thought that was awesome."
Nevýhody: "No complaints!"
Výhody: "excellent service excellent food great value for money"
Nevýhody: "would like better entertainment system"
Výhody: "Cheap air fare, i likeed all the services include an easy take off, landing on time, amazing food and crew were kind and comforting all customers on board."
Nevýhody: "Cheap air fare, i likeed all the services include an easy take off, landing on time, amazing food and crew were kind and comforting all customers on board."
Výhody: "Service was great"
Výhody: "There was an hour delay with the return fight, other than that a great experience."
Výhody: "It is the first time ever..... I rated anything perfect but this time is an exception ...."
Nevýhody: "Nothing.... ouch it hurts to say this"
Seats and meal should be included in the ticket price
The check in at the air port was appalling - disorganised - unhelpful and extremely slow - unfriendly supervisor and it caused stress for many travellers who were not sure if they would make the flight - no customer care displayed - it was a shambles
Výhody: "Nothing no drinks, food entertainment nothing"
Nevýhody: "No services and not polite"
Nevýhody: "It’s stupid Airlines. He give me brooding pass and make security check everything at final he didn’t make me fly to London because they sey u need transit visa. Why not they inform early so I can get online visa. And airlines don’t help anything finally i buy new tkt by myself ....."
Nevýhody: "i tried to cancel. as you can see i booked other tickets from IST to DXB but could not get a refund for these tickets"
Nevýhody: "Because of health reasons, we wanted to cancel the flight but there was no such option. email@example.com"
Výhody: "Was the Crew very rude"
Výhody: "Nothing really"
Nevýhody: "The airline should at least provide a snack. It's 4 hrs of travel."
Výhody: "Good value/price ratio."
Výhody: "The price"
Výhody: "The flight was very uncomfortable and dirty"
Nevýhody: "If it was on time. Over an hour late."
Výhody: "Cheap ticket prices"
Nevýhody: "Bad in plane services Very bad in payments Lake of latest aviation regulations"
Nevýhody: "On my flight, passengers were rude to the extent that a fist fight broke out and cursing amongst everyone occurred."
Výhody: "The flight was on time."
Nevýhody: "Gate was in a new addition to the SAW AIRPORT. Far from cafes and shops. After deboarding from the plane, it was a bit unclear whether to board a bus or walk into the International Terminal. Perhaps more frequent flyers are familiar with this routine, but signage would assist new passengers."
Nevýhody: "This is an international flight and the airline didn't even provide complimentary water or soft drinks"
Výhody: "I liked that it's first and last time"
Nevýhody: "We flew with A320 Neo next gen Plane but no adjustment for seats!!!! Horrible joke..no info system as well, c'mon it's 2018 and you ordered your plane with no upgrades at all for cost saving???"
Výhody: "Быстрое прохождениех оформления и проверок. Всегда выход прямо в/из самолета"
Výhody: "Easy flight and friendly staff."
Výhody: "Not worse than any other low cost airline. planes are new and cabin personal was friendly."
Nevýhody: "Boarding was delayed due to delay of other plane. Cabin was really hot"
Nevýhody: "baggage allowance is 20kg and no free drinks and food and very expensive if you want to buy.. ie.. 35 euro for a sandwich and cola"
Nevýhody: "Airline stuff was bad in palne which not care about undisable boy was travel with me"
Výhody: "Did not like anything about it,"
Nevýhody: "My luggage is lost I am in Erbil just me and my passport !!! Hello no compensation no sorry !! Just fill a form and put your name and bye !!!"
Výhody: "The preorder food is good."
Nevýhody: "The flight was delayed by 45 minutes."
Výhody: "Reasonable drink choices"
Nevýhody: "Where is ayran?!"
Výhody: "got there safely and on tıme"
Nevýhody: "no free food, as usual."
Výhody: "Firstly, Overbuggage limits were put into practice with a mindset of just to f* the customers and consequently almost every single passenger has to end up paying at such overated fees that were equal to a level of a business ticket of any well known first class airline company.I , myself, had to pay 450£ in total for the ticket , just because of 34 kg of a luggage weight though 20 kg of this amount was included in the ticket. Sirs, if you really will only take this complaint as just to watch and say that this was a company policy then i will definetly never choose your services either again.Also, from the bottom of my heart, i will never feel tired to share and spead around this nasty experience of mine on each and every social media occasion , when i will have a word to say. Within only one flight on that day ,the total buggage revenue of the company was equal to a sum of 23,000 £ in total, despite the plane was ridiculously abit bigger than a small box. Sirs, Pls rethink over what i said. This is far beyond to accept and fit into any int'l trade rules.17£ fee for 1 kg !?? Best Regards"
Nevýhody: "Miserable experience. This was flight was diverted to Kuwait due to weather. We were told we would be taking off a few hours later. Then we were told that we would be given a hotel room for the night in Kuwait. In the end, we all just waited around in the Kuwait airport for hours without any assistance from any airline representatives. I wound up having to book another flight, as the Pegasus delay was 13 hours (even though other flights were departing to Bahrain much earlier)."
Nevýhody: "We didn't get a glass of water. Shame on you"
Výhody: "The seats are not narrow."
Nevýhody: "I am guessing this company does clean their aircraft only once in a while. In both of my flights between Istanbul and Amsterdam, the airplane was not cleaned off of the previous flight's trash. When I was seated in my first flight to Amsterdam, my tray had a lot of stains of food and drinks. Not a pleasant sight! In my flight back to Istanbul, I had to travel looking at a former passenger's waste, such as a used napkin tissue, stuck to the handle of the seat, and a chocolate package. I also have to say that the sinks of the bathrooms do not drain properly, so you, actually, cannot leave the place clean for the next person. All in all, this company definitely needs to work on the cleanliness of their aircraft. Thank you!"
Výhody: "It's not the first time I fly Pegasus the flight is good and I know low cost don't offer free meals but on my booking it was written meals on both flights. So I don't know who to blame the website or the airline but I was too tired to ask them."
Nevýhody: "My tent poles, which were attached to my bag were lost. I am hiking in Switzerland and have no tent now!!!"
Nevýhody: "The way of talking to the passengers."
Nevýhody: "Terrible landing for last 15-20 min, pilot never spoke to reassure passengers whether or not it was okay."
Nevýhody: "All they wanted was money. It was a scam. What is 8kg for a canyon? They would have charged me $75 for 5 kg! The only reason they didn't is because their system was down. They tried my credit cards and when that didn't work, they asked for cash. I never carry more than $5. There was no order in the airport and it was absolute mayhem. I went from line to line. I will never use this airline aha in! TWO hours to get my boarding pass? Anthony Gallo"
Výhody: "Was first to check-in and received exit-row seat with its extra leg-room."
Nevýhody: "Exit row seats do not recline .. so could not lie-back on this overnight flight."
Nevýhody: "the staff at the disk was so bad they charge me for extra weight more than what it should be they try to change the currency from turkish lira to euro then to my country currency just to collect more charge???. also when I paid by my visa card they didn't give me my recipt which mean they did something dicey."
Výhody: "Although the previous flight was late, the boarding has waited for us to come."
Nevýhody: "The staff's English was not understandable at all even for a native speaker."
Výhody: "It was a fast flight, flights have a low bar for comfort and food. The seats were fine and I slept through the flight so I cannot comment on the food but everything was clean and the staff was polite. The style of the aircraft is what shocked me. It seemed modern and almost like they hired an interior design person for style not function."
Nevýhody: "The flight was delayed. But hey, that happens with flights"
Nevýhody: "Not even refreshments or a glass of water, almost all flights were delayed, no entertainment, lousy experience..."
Výhody: "As long as I arrive safely, price is the most important thing about a flight..."
Výhody: "Nothing at all . The only reason I get ticket from Pegasus was because they are landing near my house in stanstead airport"
Nevýhody: "Nothing at all"
Nevýhody: "After the experience with the Pegasus flight from Kuwait to Istanbul I didn't expect anything hence was not disappointed. Right before the boarding was finished the boarding lady came into the plane looking for me, checking my passport one again and even taking a photo of it (with my consent). She left with no single word of explanation. Once again: this is a joke but definitely it's not customer service."