Najděte levné lety do Mombasa

Výhody: "I really loved the food and the attendants were super friendly and helpful"

Výhody: "Crew professional. Clean. Safety and security and health prioritized."
Nevýhody: "food could have been better."

Výhody: "Decent seats. Good amenities for a long flight - entertainment, pack with toothbrush/mask/earplugs/socks."

Výhody: "Everything"
Nevýhody: "Nothing"

Výhody: "Another confirmation of excellent QA service."
Nevýhody: "Nothing."

Výhody: "Attentive and friendly crew, leg room"
Nevýhody: "Need to serve better food in economy. There is a little more legroom in economy compared to other airlines, however, the seats are tight. They are not wide enough. Need better movie selection."

Výhody: "Crew was terrific. Great service. New aircraft are comfortable too."
Nevýhody: "Food. Meals are of poor quality. Bland in taste and rubbery texture."

Výhody: "Absolutely professional!"
Nevýhody: "Nothing all perfect"

Nevýhody: "Qatar airport duplicTe security check"

Výhody: "Everything normal as expected on an economy class nothing special."
Nevýhody: "Firstly If the meals we pre booked were actually given to us. Secondly what’s the point of giving menus to coustomer to choose their meal when food availability is limited. Don’t set false expectations to your customer when you can’t deliver on them."

Výhody: "Qatar Airways is the best first class airline in the world hands down"
Nevýhody: "Nothing they do a great job!!!"

Výhody: "Good flights"
Nevýhody: "Qatar Airways Maharjan lounge snack Restuarant service was not great. Boarding was very inconvenient in Doha using the bus. All the rest at Zurich and in flights was good."

Výhody: "Entertainment was good. Crew were fine."
Nevýhody: "Food was terrible."

Výhody: "Crew was amazing and food was Delicious as compare to other airlines."
Nevýhody: "There should be add more variety for toddler food/breakfast.As they served the same food which is for adult. Most of the time we saw Babies were not eaten the spice food....some cookies,cake,pastries etc should also be there as secondary option for choosy toddler."

Výhody: "Seat comfortable"

Nevýhody: "Delays twice which cost me lots of stress and taxi $"

Nevýhody: "Boarding process, and in-flight entertainment and wifi"

Nevýhody: "Qatar Airways always goes beyond expectations in every detail of its serivices . Always top niche of Aviation company and wonderful travel experience."

Výhody: "Food was good and so was the crew, entertainment was better than expected."
Nevýhody: "Obviously the seat could have been roomier but still good."

Výhody: "The crew were very friendly"
Nevýhody: "I was made to gate check my hand luggage."

Výhody: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."

Výhody: "Crew were very helpful and courteous"

Nevýhody: "My seats from Doha to Mumbai were very uncomfortable....37EFG. The 37D was a pain stepping out and in."

Nevýhody: "Poor service, long layovers with not enough lounge space. Misguiding customer service"

Nevýhody: "Qatar airways should allocate separate seating for families. The crowd was generally composed of labour from Qatar and other middle eastern countries making the flight an unpleasant experience. It felt like going to a factory shift at 4 in the morning."

Nevýhody: "I did a web checkin for my flight number QR501 Hyderabad to Doha inspire of doing a web checkin I had to wait for 2 hours to get a boarding pass. Reason: There are two queues 1 For people who did a web checkin 2 people who didn’t do a web checkin The Qatar staff at Hyderabad experienced a technical glitch because their only system failed and there was no backup option. There was no apology from any of the staff. No one values the time of the people who chose Qatar making it a very bad experience overall"

Výhody: "smooth flight"
Nevýhody: "- the baggage drop off counter guy was rude, so was his supervisor, they forced us to check our carry-on luggage and made it as they're doing us a favor for not checking our backpacks - there was a problem with the flight and got delayed 90 min, we missed our connecting flight and had to stay in DOH airport overnight - the food was really bad compared to other flights by QA, my wife got food poisoning from their food"

Nevýhody: "Airport hotel costs around 350$ No entry visa for layovers exceeds 8 hours as they announced The answer they’re not giving entry visas is you bought a discounted ticket!!"

Výhody: "Check-in was a breeze; considering this being an internationaly travel, baggage check-in process was fast and easy. Was in and out in about 5 minutes. Goodie bag was a good idea; the goodie bag contains an eye mask, mini tooth brush, paste, hand cream, etc. These all were great idea and definitely helpful. However this is ruined by the tooth paste. It was a tiny tooth paste, fair enough but the opening is sealed tight w/o a way to easily pry open. This was a total bad idea of packaging. Flight tips were also good idea and informational."
Nevýhody: "Atlanta to Doha was about 14 hours flight. The seats were cramped and narrow (no side support) Seat cushion has been stripped down to bare minimum, so effectively you may not feel much of a cushion. Cramped legroom Seats felt like junk and I had started having leg cramps after few hours. This so disappointing for a premier airline like Qatar. Overall a very uncomfortable ride."

Nevýhody: "Leg space in economic class is too less. No options in vegetarian food. They don't give you what you want."

Nevýhody: "Seats were not very comfortable for economy class for a journey as long as these ."

Nevýhody: "Thank you"

Nevýhody: "Poor communication about transfers. I also had to throw away 20 pounds of things or get charge $800"

Výhody: "Flight. Conections"
Nevýhody: "Change flexibility, helpfulness"

Výhody: "Every things"

Nevýhody: "I had a business class ticket, when I wanted to order the food they said it is finished! and that was the only vegetarian meal in the menu."

Výhody: "Pleasant crew"
Nevýhody: "Crowded flight, late departure."

Nevýhody: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."

Výhody: "Comfort, entertainment, amenities"
Nevýhody: "You have to improve the food service. The food tasted horrible. You have to circulate the beverage cart more often."

Výhody: "Due to the multiple booking mess, I got a middle seat in a 14 hour long leg as all all isle seats were taken. I requested an isle seat due to health issue but no help. The flight was 1.15 hour late and made me lose my connection at Chicago.Never flying Qatar again."

Nevýhody: "Ran out of meal options in both flights"

Výhody: "The inflight entertainment didnt work at all. Food choice was pathetic."
Nevýhody: "Food and inflight entertainment"

Výhody: "Movie selection was good."
Nevýhody: "Everything else. Boarding was chaos, Ground crew should show authority while boarding passengers."

Výhody: "Great"
Nevýhody: "Non"

Výhody: "Entertainment and food"
Nevýhody: "Could not sleep... Need more room"

Nevýhody: "Poor quality food"

Výhody: "A380 FLIGHT! Woo Hoo!"

Výhody: "Everything"

Nevýhody: "You charge me around $400 Australian dollar because the emigration change the trip until I get the permission to travel overseas that not my fault , why you charge me all this amount ??!! Please return my money"

Výhody: "Nice crew and good service"
Nevýhody: "The other passengers are not very orderly when boarding. Passengers could have been more spaced out."

Výhody: "friendly staff"
Nevýhody: "encouraging passengers to do more social distancing at gates"

Výhody: "Everything was fine except the fact that our flight was rescheduled on 24 hours earlier than the original one. It was extremely inconvenient."
Nevýhody: "When the airline interrupts your trip last minute and passengers are trying hard to adjust their plans it would be nice to have a little appreciation from the airline team. And they do not have to be rude to people who are asking to explain the reason of the changes."

Nevýhody: "Staff was not helpful at all."

Výhody: "Crew was very good and the food excellent."
Nevýhody: "Seat space is a little small."

Nevýhody: "The crew isn’t very friendly, they do not know English very much."

Výhody: "As above"

Výhody: "Everything"
Nevýhody: "Everything"

Výhody: "Full meal and entertainment system even for a shorthaul flight."
Nevýhody: "Tight leg room"

Výhody: "Turkish Airlines offers an experience much better than your average two-hour plane hop in the U.S. There was a full meal served, staff were kind and didn’t try to sell a bunch of extra stuff to you, and there were many choices for in-flight entertainment."
Nevýhody: "Unfortunately, the children on the plane were really poorly behaved and loud. In addition, the flight was delayed by 1 full hour and when we arrived in Vienna our luggage (and the luggage of many other passengers) had not been sent with us. We waited in line for luggage for 30 minutes, then another line for at least 30 more minutes to report the missing bag, and we were then told that it wouldn’t arrive for another day and would be delivered to us within a 3 hour window in the middle of the day. This was essentially an entire night and day lost to a mishap that the airline didn’t even notify us of when we landed. Pretty frustrating."

Nevýhody: "I can't believe there were no benches to sit at the Ataturk Airport, embarrassing."

Výhody: "Food, service, flight comfort"
Nevýhody: "Seat selection got messed up and crew helped put us back together as a family."

Výhody: "I was very much impressed with the care and attention of people concerned about me boarding my plane on time once I reached the boarding gate."
Nevýhody: "The difficulty I encountered in discovering and finding my boarding gate in Boston."

Výhody: "I like the fact that they were ready to inform the New York passengers of the boarding time at instanbul. I was able to go through the security faster than the other passengers."
Nevýhody: "I didn't like the food. It taste sour. The foods needs improvement."

Výhody: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Nevýhody: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"

Výhody: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Nevýhody: "Good plane. Comfortable seats and entertainment system."

Nevýhody: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"

Výhody: "The landing."
Nevýhody: "My special meal had been canceled."

Výhody: "The WIFI was very strong and condition of the aircraft"

Nevýhody: "I did not enjoy sitting right at the back (back seat). It was very cramped and noisy as people were constantly using the toilets. But not only that, there was a passenger seated in the middle seat who was not well and she kept feeling nausea and wanting help but the crew did not know what else to do having asked if there was a doctor on board. But they were not very gentle with her in their responses. I am not sure if this had anything to do with the fact that she was a muslim dressed in traditional gear."

Nevýhody: "The service on Turkish airlines was not friendly or helpful. The food was not quality, or food tasting. The entertainment didn't include a lot of movies at all. One of the flights did even give headphones. The staff wasn't rude and not helpful, and didn't make the flight comfortable. I had high hopes flying with Turkish Airlines for the first time, but I was thoroughly disappointed with everything."

Výhody: "Comfort, food, staff, everything"

Výhody: "Best airline food . Great selection of movies And free drinks to boot"

Výhody: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Nevýhody: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."

Výhody: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Nevýhody: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."

Výhody: "Cleanliness"
Nevýhody: "Harassment caused in providing wheel chairs for boarding Second flight to NY fm Istanbul. For two of us only one wheel chair was provided that too after making us stand for an hour as no seating arrangement s were available after landing from Mumbai."

Výhody: "Very organized and efficient."

Nevýhody: "Business class seat was flat but slanted."

Výhody: "Always love THY's customer service!"

Výhody: "Crew very helpful."
Nevýhody: "Insufficient leg room."

Výhody: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"

Nevýhody: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."

Výhody: "Friendly Cabin crew Entertainment was above average."
Nevýhody: "First of all I have tons of complaints regarding the airport at Istanbul. They have a poorly managed airport and it was so crowded. The cafeteria and places to eat around in the airport were horrendously expensive and they didn't have services like wifi(had to buy it for $8 an hour and it sucked) and drinking water. As per Turkish airlines, the staff in the airport were poorly equipped to deal with emergency situations such as snow. I was flying during the snowstorm and wasn't expecting my journey to be easy. But they should have increased their resources to help people out in such cases.Their help desk was crowded with almost 500+ of people all the time and they only had 2 people to answer their queries. Also, the staff couldn't understand English properly and seemed irritated when I was trying to explain things in English. I had to stand an hour on a line to get my temporary visa issued only to be referred to another line (yes! i waited for an hour to get to the desk and was told to go and sit in another effing line). It was also because most of the signs/boards in the area were written in Turkish only and I didn't know what they were saying. I had to pay for my own hotel during my transit because the line for the hotels was almost two miles long. And when I arrived at my destination, both my luggage went missing. The crew on board were nice and helping people. I do not blame my bad travel experience entirely on Turkish airlines however, the airport and airlines both are not prepared to deal with situations that are unexpected. I also realize the snow storm was the main factor behind everything however any airlines that boasts itself to be a top class international airlines should have means and resources to manage(at least try) their passengers and airport during any situation. No matter what I am never flying with Turkish airlines again."

Výhody: "N/A"
Nevýhody: "I didn't book any flight. Don't know why you think i did. I hope the actual person who booked had a nice uneventful travel experience."

Výhody: "A lot of food and drink, toothbrush, slippers, etc."
Nevýhody: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."

Výhody: "That it was a direct flight ."
Nevýhody: "I usually prefer Turkish Airlines and always seek to take it in most of my travels. This time the service was not as I have been used to . Too many people were changing seats with permission from the air hostesses . The air hostesses missed me 3 times for food and beverage . They passed right by me . They weren't organized at all. I had to call them to remind them to give me some food and drink. Plus when boarding they only announced it in Turkish and not English"

Výhody: "Choice of in-flight entertainment was excellent."
Nevýhody: "Boarding process in BKK was haphazard due to non-calling to board by Group number."

Nevýhody: "My new iphone was stolen off the plane. I have complained to the turkish airline people. They tell me fill out feed back forms. I did no response yet. I want to be compensated for my stolen phone"

Výhody: "Everything was great!"

Výhody: "Very professional. Spacious seats."
Nevýhody: "Wait at Ataturk airport on passport control."

Nevýhody: "We were an hour late boarding after a very long wait in the airport. We should have all gotten refunds or vouchers, or an apology."

Výhody: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Nevýhody: "Nothing is bad as every detail from the flight was awesome"

Nevýhody: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."

Výhody: "EverThing was excelentní bit doménových s feet smetl hořické"

Výhody: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Nevýhody: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."

Výhody: "good food, nice attendants, comfortable seats, good pillows"
Nevýhody: "no wifi"

Výhody: "The cabin crew were wonderful and friendly, the entertainment was top notch (great movies!!), the seats were comfortable, and the food was better than expected. I was quite pleased with the experience (other than the boarding process)"
Nevýhody: "The crew when boarding the plane in Istanbul were downright RUDE. Not just rude, they were unhelpful, unwilling to listen, and were actually offensive. It was quite bad. The boarding process was also terrible. The boarding area was stifling hot, crowded, and disorganized. There was no announcement telling us when it was delayed, there was no information about where to line up, and people were chaotically cramming in everywhere. They could have done a much better job of that."

Výhody: "Was awesome"

Výhody: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Nevýhody: "Entertainment on board was poor. No power outlets."

Výhody: "One of the best airlines I've ever flown. Would definitely recommend."

Výhody: "Wine. Good movies"
Nevýhody: "USB charging didn’t work. WiFi wouldn’t connect. Food was horrible. Cheap pasta. Flight attendants are just German, no warmth or connection, they just gave orders like we were employees. Will try to avoid Lufthansa in future if possible"

Nevýhody: "We had a three hour departure delay in Munich"

Výhody: "easy boarding. crew was nice."
Nevýhody: "terrible seats. no tv or chargers."

Výhody: "The flight was only about 1 hour. Everything ran smoothly once we took off. The crew was very good, providing gate information for connecting passengers."
Nevýhody: "It would have been better if we had departed on time. I don't remember why there was a late departure but it made it difficult for some passengers to make their connecting flight. My husband and I hurried to the gate for our flight to Washington, DC but that flight left late, too."

Výhody: "Flight was on time both ways."
Nevýhody: "had to pay for wine- first time in 25 years of flying international and it was very expensive flight, oh well, will skip Condor next time"

Výhody: "The crew was the best! Excellent service... kind and caring as well as professional."
Nevýhody: "As always, more space but I was fortunate enough to get an exit row this time, which helped."

Nevýhody: "Arrived late due to bad weather in Houston, about an hour late."

Nevýhody: "Boarding process. Everyone boarding at once does not work well when it is a full flight"

Nevýhody: "flight attendant gave me a meat sandwich when i asked for the vegetarian option due to my vegetarian diet and i became sick because of this"

Výhody: "I liked that the attendants rushed through a beverage service with the little time they had - didn’t make it to us, but they were trying their best and I very much appreciated their effort."
Nevýhody: "The boarding process is poorly controlled and kind of unpleasant"

Výhody: "The service and the airplane"
Nevýhody: "Nothing at all"

Výhody: "Lufthansa is great."

Výhody: "Loved the flight. Definitely better than Swiss which is what we flew in."

Výhody: "Great service as always"

Nevýhody: "Took off late."

Nevýhody: "Our original flight, one day earlier, was canceled 10 minutes before boarding."

Výhody: "Flights to/from Prague are generally late and we missed 2 connections in 1 week"
Nevýhody: "Connection. Ft from Prague was 2 hours late and there was no connection. We missed our dinner with dear friends that we rarely get to see."

Výhody: "Clean plane.."
Nevýhody: "I was very upset that from Kuwait to Frankfurt I paid in sir net but the speed was very bad . It's not fair to pay 15$ for that it's not fair. And I ask my money refund! And again they saying that speed is very good for watching YouTube and video streaming! Why Lie?? IT IS NOT FAIR!"

Nevýhody: "Flight was cancelled, Lufthansa was not able to reschedule the same day."

Výhody: "On time"

Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."

Výhody: "Good service.good movies.Good food."

Výhody: "New plane, nice seats. Typical Lufthansa."
Nevýhody: "Strict weight limitations for carry on luggage. Go British Airways if you have large carryons. Lufthansa is militant about luggage weights."

Výhody: "service on luthansa was delightful"

Výhody: "Drinks and great stewardesses"
Nevýhody: "No phone charger."

Výhody: "Quick boarding"
Nevýhody: "Flight was slightly delayed. We had to hustle in Munich to make our connecting flight (so we thought) to IAD. It turned out the flight to IAD was also somewhat late so in the end all was well but we had less than an hour to make the connection and it was a bit fraught."

Výhody: "Great food!"
Nevýhody: "No entertainment"

Výhody: "Friendly crew"

Výhody: "Good space between seats"
Nevýhody: "Old and loud plane, especially loud and shaky on taking off"

Výhody: "Lots of food for such a short flight."

Nevýhody: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"

Výhody: "Flight was uneventful, which is what you want!"
Nevýhody: "Nothing"

Výhody: "Fell aslep right after takeoff"
Nevýhody: "Delayed flight"

Nevýhody: "They change the gate for transfer last minute"

Výhody: "I liked the process this time because I didnt miss the flight (unlike last time when lufthansa workers denied us to go to the front of the line at passport checkpoint) IN PRAGUE CHECK IN PEOPLE WERE WONDERFUL!"
Nevýhody: "Nice crew"

Výhody: "Nothing"
Nevýhody: "Lufthansa cancelled my flight on November 23rd a few hours prior to departures because their pilots went on a strike. When I called and asked if they would rebook me the lady on the phone said that she could rebook for a trip that had two layovers from 2pm(Prague time) to 8:30pm(NYC time) for the 24th of November (thanksgiving). When I asked her if there was anything else she said that was the soonest flight she could find. When I checked my self I found and booked a flight for the 23rd. When I called back they refused to give me a refund."

Výhody: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Nevýhody: "Nothing"

Výhody: "Food/drink choices and portions were very generous on our long haul flight over the Atlantic into central Europe from the west coast of the the US. Efficient boarding. Lots of entertainment options as well."

Výhody: "Quick straight forward"
Nevýhody: "No entertainment at all"

Výhody: "The crew, food and entertainment were good."
Nevýhody: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."

Výhody: "Great crews, great amenities, good food. Best flights I've been on in a long time."
Nevýhody: "Economy seats are tough after 10 hours. But thats what I paid for so no issues."

Výhody: "Easy on, easy off this flight. Crew was good on this flight. Got us all on and to Frankfurt no problems"

Výhody: "Friendly crew"

Výhody: "These guys gave me a positive and energetic vibes . Unexpected great food , the atmosphere was uplifting and positive, thank you. I had 5 connection before in the same week, but this one was very memorable"
Nevýhody: "Na"

Výhody: "The flight was very good."

Výhody: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Nevýhody: "Nothing"

Výhody: "We were given a free meal (sandwich) on this short duration flight. I thought that was a nice touch."
Nevýhody: "The boarding process wasn't very smooth."

Nevýhody: "I wanted to check 2 bags, even though you only get one free checked bag for economy international. The desk agent at check-in wouldn't check my second bag and didn't know how much the fee even was for the second bag. She was not exactly pleasant, which might have been because it was 430 in the morning but still. I just ended up carrying on two pretty big bags. The crew ended up gate checking one for me in Frankfurt which was nice. But I would have paid not to carry that dumb thing around with me through the giant Frankfurt airport. Other than the one desk woman in Prague, everything else was good."

Výhody: "Crew service was excellent. I would recommend Lufthansa to everybody."
Nevýhody: "Considering the length of flight we received o.k. refreshment."

Výhody: "Very short fligh so there was no entertainment but everything else was perfect"

Výhody: "The crew members were so sweet."
Nevýhody: "Flight was late. I missed my connection."

Výhody: "Very smooth boarding on both flights, a smooth transfer between flights, and comfortable seats (especially nice flexible headrest on longhaul flight). Very friendly and helpful crew."
Nevýhody: "Movies available weren't to my taste, which isn't important anyway."

Výhody: "Seat was very comfortable. Crew was great."

Výhody: "Crew, seat"

Výhody: "The staff were nice, the flight was on time. The meal was good."
Nevýhody: "There was no pillow on board and the flight was overnight."

Nevýhody: "Was unable to take the trip. Unable to rebook without excessive fees. Lost $2000."

Výhody: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Nevýhody: "flight was delayed, 2nd Austtian flight delayed in the same day"

Výhody: "Crew was good and entertainment was great."
Nevýhody: "They charged me 200 euros for my bag and I wasn’t told that I couldn’t bring 1 luggage with me."

Výhody: "Friendly crew with a wide range of entertainment options"
Nevýhody: "Smoother boarding. Was great once on board."

Výhody: "Very nice staff on board and timely departure"
Nevýhody: "Cold during the flight"

Výhody: "Nothing. See below."
Nevýhody: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."

Nevýhody: "You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular."

Nevýhody: "Austrian airlines did not even notified us about cancellation."

Nevýhody: "There was a mix up about my reservation/ticket. Was stuck at the ticket desk for 45 min"

Výhody: "Flight on time, and luggage was at destination. Crew OK"
Nevýhody: "Food disappointing, dry, and tasteless, my dinner was missing half of what my husband had. Was not worth the effort to complain. Seats left you in pain, no lower back support, and very hard seats."

Výhody: "On time take off"
Nevýhody: "They serve non-halal food with Muslim menu. They think hat non-pork meat means halal/zabihah. Non friendly flight crew"

Výhody: "The attendants on Austrian air are all very nice and helpful. You can make any request of them or ask any question and they are happy to help. Great customer service. Arrived on time. Also, very good entertainment options!"
Nevýhody: "The seats are very uncomfortable on Austrian air. The only way I would fly them again would be if I had extra money for the exit rows with more leg room. Food isn't great, but no airline food is really great. Boarding was significantly delayed from what it said on the boarding pass, with no updates. But we arrived on time. Getting luggage after flight at Dulles took a really long time, but I think that is more of an airport issue as getting my luggage from another Austrian airlines flight to another airport was a breeze."

Výhody: "Excellent flight Excellent food"

Nevýhody: "Long delay."

Výhody: "Efficient boarding from bus. Friendly crew. Offered soft drink and coffee as well as choice of 2 snacks. No entertainment as such a short flight. Clean, modern plane."

Nevýhody: "There was plenty of space, and so I rven had a chance to catch some sleep on the transatlantic flight. But Uktimately, unless you are travelling in luxury, transatlantic flights are awful."

Výhody: "Absolutely nothin Airlines was courteous enough to provide hotel which was just abt ok"
Nevýhody: "Reschedulle of my journey to next day, everything tat followed"

Výhody: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful"

Výhody: "Crew was courteous"
Nevýhody: "No information on delay given until boarded."

Výhody: "Nothing! I ended up losing my plane ticket because of Austrian Airlines lack of empathy with me."
Nevýhody: "First I lost my United Airlines flight because of security reasons. I checked in Guatemala but I was delayed at the Airport's security too long, it was beyond my control. Consequently I got to the boarding gate right when they were closing. Consequently I lost all my connections from then on. The United Airlines was very empathizing with me and my situation and they issued me other boarding passes at no cost. United Airlines suggested me to tell the Austrian Airlines about what happened and they were sure the Austrian Airlines would understand but they were wrong; no understanding on behalf of the Austrian Airlines."

Výhody: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Nevýhody: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."

Výhody: "Wonderful flight attendant. (I think his name was Stephen?)"
Nevýhody: "Plane took off and landed late.. Few amenities near the gate. Odd procedure to have everyone go through security into waiting area."

Výhody: "crew"

Nevýhody: "Our home was damaged, and we were without power for 6 days due to Hurricane Irma. We called the airlines repeatedly in an effort to cancel the ticket before the flight. They refused to cancel the tickets. Heartless"

Nevýhody: "We booked Austrian Airlines to Kosice for 6 to play a concert for 3,000 on Thursday night. 4 of our group arrived from ZRH; 2 from LHR. LHR-VIE was late; we ran and arrived in time catch VIE-KSC before it left, but Austrian Air would not allow us to board, despite that the other part of our travel party was already on the plane and alerted both gate staff and on-board staff we were coming and wee had to play a show that night with Arch Enemy. We had to wait 10 hours in VIE & given €12 for food. AA cited "rotational issues". Shockingly, Austrian Air delayed the 2nd flight by another hour "to wait for someone". We had to cancel the show. Really angry"

Výhody: "I like the food , service and clean airplane."

Výhody: "The plane was clean, fresh looking. Flight attendants were helpful and courteous."
Nevýhody: "Check in at Vienna airport was awful! Chaotic, no help! Kiosk software was horrible. Touch screens didn't work. No back button so, if you made a mistake you had to start from the beginning. Passport reader was not working properly. Machines were slow and delayed in responding. Not enough staff available for assistance. Arrival at LAX was even worse. Plane had to taxi for 30 minutes all about the airport runways. Finally got to a gate -almost on the beach! Then had to bus everyone to main terminal. Slow in getting bags to the passenger pickup. It took us 2 hours post touchdown to get out of the airport! Almost missed the airport shuttle,"

Nevýhody: "Nothing to dislike"

Nevýhody: "Boarded via stairs, requiring going down stairs to the tarmac, then up the boarding stairs, carrying our bags."

Nevýhody: "The departing time is quite bad 4:20 in the morning"

Nevýhody: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"

Výhody: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"

Nevýhody: "I have the 'Economy Class' on the tickets. At check-in at the airport we wrote "economy light" on the boarding pass and want to pay for the first baggage. I check it on the original receipt I received by e-mail, there is ECONOMY CLASS and 1st baggage free of charge, another for a fee. So I do not understand and for two tickets I have paid 2 x 30 €."

Nevýhody: "very tight connection in VIE after a small late departure from LHR but we make the connection."

Výhody: "Great crew, efficient boarding, on time"
Nevýhody: "No entertainment, plane seemed a bit old as it made weird noises at certain altitudes"

Výhody: "Na"
Nevýhody: "Initial flight was late taking off for no reason except they scheduled too many incoming flights. Made my second flight but my bag did not and had to wait over a day for it while missing a day of work."

Výhody: "Nice crew"
Nevýhody: "Boarding was very confusing, gate was changed at the last minute without the passengers being warned"

Nevýhody: "Oversold the tickets on my flight and put me on standby. Needed to change the flight and all my plans."

Výhody: "Staff are pleasant and competent."

Výhody: "please see comments above for my previous flight excellent experience!!! I used to fly with KLM but with definitely check Austrian Airlines first for my flight needs from now on."

Nevýhody: "Boarding process was incredibly slow, which delayed our flight."

Výhody: "The crew worked so hard and were always ready to do more for any problem that arose, be it, mothers with babies, the elderly and infirm, the less than gracious occasional passenger, or younger children. The entertaining things on the individual screens also helped make the long periods of sitting more manageable for young and old."
Nevýhody: "I didn't like how the passengers in general, left the cabin of the plane in such a mess! The crew came through several times for refuse, so I couldn't understand. Leaving pillows and blankets should be the only thing to clear out. Maybe a note on the TV screen could say, "a tidy plane helps flights be on time :-)""

Výhody: "The flight was good, the food was good, the crew was excellent"
Nevýhody: "The wheel on my luggage was broken (it was fine the whole trip). I had to throw out my bag after I got it home"

Výhody: "Their first class looked very comfy"

Výhody: "The good and service"
Nevýhody: "No TV screen"

Výhody: "Nothing because I wasn’t able to make the flight service."
Nevýhody: "Have customer service respond in a timely manner. I know you can’t control other agency have been trying 4 days prior to flight schedule to cancel due to positive Covid-19 results and still no response so don’t know if I will lose my ticket price if so won’t deal with you again"

Nevýhody: "Flight was delayed for an extra 2 hrs, with inadequate refreshments. Plane wasnt clean and had musty smell."

Nevýhody: "Better variety of latest movies,"

Výhody: "Arriving on Time"

Nevýhody: "The food portions were disappointing."

Výhody: "Just okay"
Nevýhody: "Flight delays"

Výhody: "Yes"
Nevýhody: "Every thing was fine"

Výhody: "Service and flight itself"
Nevýhody: "Changing the system to be repaired whenever someone needs to change the phone let be available especially to those who are traveling to other countries and they're new there and they need to do a calling for connection to people who are going to take them to different destinations."

Výhody: "Crew was helpful."
Nevýhody: "We were delaying on the outgoing flight and coming back as well."

Výhody: "Yes"

Výhody: "The crew was amazing. Smooth take off and landing"
Nevýhody: "Meal options. The only available options were sandwiches. A bag of nuts would have been nice"

Výhody: "Good service with friendly crew"
Nevýhody: "Toilets clean but a bit worn out. Windows were very dirty inside and out."

Výhody: "The pilot on the airlines updated us that we were running 15 minutes late and would try to make up some time in the air. He also apologized on behalf of the crew for our delay and communicated that it was because the aircraft arrived late from the previous flight. I appreciated that clarification."
Nevýhody: "Our flight was delayed by 3:15 hours, and our gate wasn't listed on the monitors. Our gate location changed twice, and the only way I found out was by asking the "Kenya Airways Guest Services desk" twice. The overhead announcement of the gate change happened 15 minutes after the boarding time listed"

Výhody: "The crew is helpful."
Nevýhody: "The boarding system needs to be improved and be conducted in an orderly manner. Leaving on time seems to be impossible. Keeping time should be looked into."

Nevýhody: "I enjoyed the flight and the host were so friendly and kind."

Nevýhody: "It was really great flying with them"

Výhody: "The crew was fantastic. The food was good as well."
Nevýhody: "The delay was painful."

Výhody: "The plane is nice with wonderful amenities. The flight was on time even though departure was 1 hour late. The price is great."
Nevýhody: "The staff did not care. They caused many of the delays, exasperated many customers, and slept during the flight instead of tending to the needs of passengers. If you're prepared to take care of yourself, the price and speed may be too hard to pass."

Nevýhody: "I was not offered blankets from the onset."

Výhody: "Everything was great about my Kenyan Airways flight. Crew was super friendly and helpful."

Výhody: "The planes are clean, the attendants friendly but formal."
Nevýhody: "The food selections was basic - the entertainment selection was mediocre"

Nevýhody: "My flights were changed a lot the week before my flight even though I had booked months ahead."

Výhody: "Same as above"
Nevýhody: "Nothing"

Výhody: "Te time of te flight"

Nevýhody: "Whites are given more attention than blacks yet we all pay for the flight"

Nevýhody: "flight was cancelled"

Výhody: "All fine..."
Nevýhody: "uncomfortable as usual on this kind of planes"

Výhody: "Crew was fast and friendly. Flight was on time."
Nevýhody: "A 5 hour 40 minute flight across Africa with no electronic charging ports is not acceptable. The plane was old and uncomfortable. Water cups have gotten so small that I was also dehydrated by the end of the flight. What ever happened to receiving a bottle of water?"

Výhody: "The flight attendants were the best! I fly a lot every year, but I found the flight attendants among the best I have ever had. In addition, the flight was early in arrival! I love Kenya Airways!"

Výhody: "Everything"
Nevýhody: "Nothing"

Výhody: "The food from Uganda flight was lacking quality"
Nevýhody: "Unnecessary delays"

Výhody: "The plane was pretty comfortable, they gave us blankets and pillows even though it was only a 4-hour flight."
Nevýhody: "They served "breakfast" halfway through which was two tiny servings of meat and a piece of chocolate cake. Not much food and not really what I wanted to eat in the middle of the night! Boarding was completely chaotic, some screens said the flight was delayed, others said it was on time (it was delayed). When we arrived in Nairobi they hardly apologized for the delay, and also insisted on sending a bus to come pick us up from the plane because it was raining, which took forever. Missed my connection by about 5 minutes and had to wait almost 10 hours for the next one."

Výhody: "The crew"
Nevýhody: "None"

Nevýhody: "I've taken this flight 6 times and 4 it's been delayed"

Nevýhody: "Timing schedule not respected. No legroom my knees were so squeezed."

Výhody: "The flight itself was fine, no issues with that."
Nevýhody: "Had a long layover in Addis, schedule should be better. But with more than 6 hr layover, they still lost my bag. No one contacted me when it made it to the airport. The site did not reflect it either. I left work on the second day to go check and there it was, under a few other bags, which gave the impression it had been there waiting a day already. Going to try and avoid Kenya airways in the future if possible."

Výhody: "CORDIAL HOSTESS AND NICE BREAKFAST"

Výhody: "Barely made it to boarding through Security as I was late being the only passenger delayed yet the staff were so understanding and patient enough to wait on me as before closing the boarding gate. great Customer service."

Výhody: "The crew were nice. And the plane got me to London"
Nevýhody: "As with the outbound flight the my screen didn't work. Seats were not particularly comfortable. Food was tolerable. Bag was not transferred from my Arusha flight but I guess that is not Kenya Airways fault."

Výhody: "I loved the short flight will book again!"
Nevýhody: "Everything was great!"

Nevýhody: "My bag was opened and some items were taken out my watch , cologne for men and some Ghanaian currency for my taxi back home"

Výhody: "Food and service"
Nevýhody: "Time to update, renovate and scale up the fleet flying Africa. Impossible to sleep in economy."

Výhody: "The flight was delayed in leaving but the Captain didn't say anything until we were about to land. The overnight flight was pleasant but the food was pretty mediocre."
Nevýhody: "Crew were pretty good and the Dreamliner is an excellent aircraft, particularly in business class."

Nevýhody: "Food was terrible throughout Seat was tight"

Výhody: "Good save for the delay."

Výhody: "Nothing ticket was too expensive"
Nevýhody: "Food is awful"

Výhody: "Almost evrything to do wtih the flight."
Nevýhody: "Airline left my bag in Nairobi. Still don't have it now 33 hours later."

Výhody: "NOTHING"
Nevýhody: "They lost my luggage going to AFRICA...didn't see the suitcase until 6 days later. When I received the suitcase, over $1000 in equipment was stolen , suitcase was all scrambled...I WAS ROBBED ! ...then on the return flight to HOUSTON, they lost my suitcase again ! W.T.F ?! No one has called me to apologize for anything ! I expect to be reimbursed for my loses, or I will sue the airline."

Nevýhody: "They are always late"

Nevýhody: "2 hours late"