Najděte levné lety do Olbia

Výhody: "The variety of entertainment was enjoyable throughout the cruise. Food was nice"
Nevýhody: "The Boarding process was disappointing The crew overall was ok just on two occasions the same flight attendant missed me while distributing snacks and drinks. More"

Výhody: "Nothing! Filth, tight space. Terrible, smelly bathrooms."
Nevýhody: "Everything."

Nevýhody: "Polish airline Should not be allowed to fly tomUs"

Výhody: "Service excellent"
Nevýhody: "Late flight"

Výhody: "There was in-flight entertainment. It was the cheapest flight."
Nevýhody: "The food was the worst I have had in over 10 years on EU-Asia flights. They missed two connections, causing over 11 hours of delay, and arrived at a different airport. We spent 4 hours dealing with visa procedures and luggage rechecking in Beijing without staff assistance. Deplorable."

Nevýhody: "food"

Nevýhody: "The crew was rude."

Nevýhody: "- Boarding: was rainy and is quite complicated when you need to take the bus; All the other difficulties were more related to the weather. However, for a ~260 EUR flight, the lack of comfort and basic food were unexpected."

Nevýhody: "The flight was delayed about 30 minutes"

Výhody: "It took me to Warsaw"
Nevýhody: "Very small, uncomfortable plane. Late."

Výhody: "Crew!"
Nevýhody: "Small air craft"

Výhody: "Quiet flight, no issues"
Nevýhody: "Not a Lot plane. A Neos charter plane leased by Lot. Italian crew."

Výhody: "Good"

Výhody: "The crew was very friendly and helpful."

Nevýhody: "Flight was delayed"

Výhody: "Very friendly crew member."
Nevýhody: "If you book a afternoon flight with LOT, you should be aware your plan will mostly arrive late"

Nevýhody: "late departure"

Výhody: "Good food and service."
Nevýhody: "Tv is very difficult to see at that distance. Poor choices of films."

Výhody: "The crew was pleasant"
Nevýhody: "there was a lack of communication from the very beginning about the flight delay and then the automatic rebooking of my connecting flights to Kraków. Lot didn’t send out delay messages and I wasn’t informed at the airport either when I checked in."

Výhody: "טיסה מהירה"
Nevýhody: "יצא באיחור של 50 דקות"

Výhody: "Crew was great. Food was good."
Nevýhody: "No on-board entertainment."

Nevýhody: "When we bordered ,they used a bus to bring us to the plane.It was cold and windy outside,so,not comfortable."

Výhody: "The in-flight food service was perfectly fine. I also thought the entertainment options were of good quality. Perhaps a bit limited but there were movie options for a variety of tastes, including mine!"
Nevýhody: "The seating was rather cramped. I'm 6'4 so I'm used to the lack of space however my neighbors on this flight were highly inconsiderate of all neighboring passengers. Rather than help with the situation the cabin crew seemed to take special delight in crashing into my knees. Combine that with a steady barrage of hip checks to my left shoulder and this was a bruising flight."

Výhody: "They were efficient though. So in this case I need to recognize and congratulate the crew they were there they delivered the service."
Nevýhody: "Again same thing crew unfriendly not even the smallest smile."

Nevýhody: "When boarding the crew wasn't inviting they were acting like they did not care at all about the people no smile no hi whatsoever. When I addressed one crew member he was not only occupied watching something in his phone but responded plain rudely to me. Its quite obvious that on the airplane the crew is working. Ukrainian airlines was offering the same trip cheaper but I decided to take LOT. Also I was surprised that I had to pay my luggage in my fly back. Next time I'll try Ukrainian airlines"

Výhody: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Nevýhody: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them"

Výhody: "Nothing."
Nevýhody: "I travel internationally regularly on business. Lot Airlines was hands down the worst airline I have ever flown with. They charged me twice for the same exact tickets and then would not refund me the entire fare. The deducted $300 to process back the credit. Personnel, at both the airport and in flight, were curt, uncommodating and lacked customer service. On my return flight from Warsaw there was a large, disruptive group with a number of unruly children & airline staff did nothing to address the children running across seats, screaming and wreaking havoc for over 8 hours. Passengers could not sleep & the noise was unbearable."

Výhody: "Apart from food everything is fine I guess. But personally I won't prefer LOT polish Airlines for the next time."
Nevýhody: "The food was worse and what they give in plane to eat that was most worst thing on LOT polish airlines.plus Blanket is very small it's not like other airlines. I would not recommend not recommend. Plus my flight was cancelled at the airport ( Amsterdam) and had to wait in que for 5.5hours to rebook that was horrible experience"

Výhody: "From check-in to boarding went as smooth as possible. 5 star service."

Výhody: "The staff were great. Very attentive and professional. I wasn't aware that you have to order a vegetarian meal in advance. When I told the gentleman that I needed a vegetarian meal he said there were none available but he did his best to accommodate me with putting together bits and pieces of other meals. He did manage to find a vegetarian meal for me for breakfast."
Nevýhody: "I am a vegan. I thought they would have some vegetarian meals for dinner without me having to order them in advance. They should have more options than chicken or beef."

Výhody: "Flight was on time, the crew was very pleasant. No complaints"

Výhody: "Polite and friendly staff and crew."

Výhody: "Friendly service"
Nevýhody: "Was not aware that choosing a seat in the front row would mean I will be next to all the babies on the plane."

Výhody: "There was not much to be liked"
Nevýhody: "Flight was cancelled, rebooked next day, economy instead of business, booked on different airline, poor communication,"

Výhody: "I liked the new modern Dreamliner, the in-flight food, the entertainment, and the comfort."
Nevýhody: "I was I could have stayed on vacation longer."

Výhody: "I got to Warsaw safely."
Nevýhody: "The flight was delayed 3 hours."

Výhody: "On time"
Nevýhody: "Baggage charge and hot plane"

Výhody: "The crew was ok"
Nevýhody: "LOT planes were late to both directions to the place and 2 weeks later from the place. When we flew with my little daughter - toddler to the destination the plane was late and as a result we were late to another plane, so they sent us to the same destination country but to the different place and then I had to find out were to go further while our luggage was lost (found in 3 days). When we flew back, the plane was late once again and I was told that we might will be left until next day morning, so lots of nervous and stress. The food provided was very poor as well - basically just small chocolate bar and water, tea or coffee, so if you are hungry it would not really help you."

Výhody: "Boarding was very fast."
Nevýhody: "Boarding started at least half an hour late."

Výhody: "free snacks and water, friendly staff and good flight"

Výhody: "lots of legroom on this flight"

Výhody: "Nothing much"
Nevýhody: "The aircraft was very small with exposed wings and it was very noisy"

Výhody: "USB on all seats, games and good entertainments, comfortable seats."

Nevýhody: "My flight was canceled after 4 hours of waiting . Poor communication in regards to it"

Výhody: "The crew is always nice. It is usually a quick and hassle free boarding and unboarding."

Výhody: "This was my first time in business class. The main flight was on a 787 dream liner. It was an amazing experience. Seat was very flexible. Was even able to morph into a bed. Service was a+ felt like I was in a 5 star restaurant"
Nevýhody: "Nothing"

Výhody: "LOT delivered exactly what I paid for - a timely and comfortable short flight from Warsaw to Hamburg. Excellent boarding announcements, comfortable area to wait and an on time departure."
Nevýhody: "Riding the bus to the plane. However, that is more of a complaint for the Hamburg Airport Authority than it is for LOT."

Výhody: "I liked the foot rests!! I liked the way the seats reclined and the new tinted glass allowing one to still see out. I liked the individual TV monitors. The staff was friendly and helpful. It was a good experience! I would surely fly LOT again."

Nevýhody: "Hard to understand the announcements and the crew, they only spoke polish."

Nevýhody: "This really is more about the flight from paris to Bucharest: I’ve literally never experienced a worse ticketing and boarding process. Old planes, ride staff (even by remarkably curt and abrupt Romanian standards). Broken inline experience. Overall unpleasant. Seems to be flown only by Romanian families with hundreds of pounds of luggage. Like a caravan."

Nevýhody: "One hour delay"

Výhody: "To be going home!"
Nevýhody: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."

Výhody: "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Nevýhody: "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"

Nevýhody: "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."

Výhody: "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Nevýhody: "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."

Výhody: "I canceled the flight 6 weeks ago, no refund issued."
Nevýhody: "I canceled the flight 6 weeks ago, no refund issued."

Výhody: "Boarding was quick and we arrived on time."
Nevýhody: "When getting to Bucharest we were taken by bus and didn’t have a gate."

Výhody: "What to like? The rudness? The delays? Or the fights on board!!!"
Nevýhody: "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"

Nevýhody: "flight delayed by more than 1 hour"

Nevýhody: "I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage."

Výhody: "Clean enough"
Nevýhody: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."

Výhody: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Nevýhody: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."

Výhody: "Flight Attendants very good"
Nevýhody: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"

Výhody: "They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable"

Nevýhody: "The plane seemed very old, toilet in poor condition."

Nevýhody: "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."

Nevýhody: "Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit."

Výhody: "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Nevýhody: "Serive to pay extra luggage very very slow"

Výhody: "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Nevýhody: "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."

Výhody: "Crew, polite and friendly"
Nevýhody: "delay of more than 6 hours and incorrect information"

Výhody: "company gave out free drinks and snacks"

Výhody: "Easy to book on phone no problems getting boarding passes etc."
Nevýhody: "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."

Výhody: "Every thing."

Výhody: "The flight went well."
Nevýhody: "Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again."

Nevýhody: "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"

Výhody: "Flight on time . Attentive crew . Good price ."
Nevýhody: "Lack of leg room ."

Výhody: "Arrived early to destination"
Nevýhody: "Lack of entertainment also limited drinks"

Výhody: "The flight was punctual"
Nevýhody: "I got charged twice for luggage and couldn't get a refund"

Nevýhody: "Rude crew, not organised work , not enough space for legs"

Nevýhody: "I had to make my own way home from Manchester.. plane diverted due weather."

Výhody: "The food they offer to purchase. Easy check in at the airport."
Nevýhody: "Better seat pitch. I'm not a tall man, but the space is very small."

Výhody: "Leg room and reclining"
Nevýhody: "Nothing"

Výhody: "On time , crew good... no complaints"

Výhody: "Free drinks, cheap flight and fairly comfortable!"
Nevýhody: "No allocated seat."

Výhody: "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Nevýhody: "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"

Výhody: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Nevýhody: "-"

Výhody: "Everything was awesome!!! I am going to buy only from you my next flights."

Výhody: "nothing"
Nevýhody: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."

Výhody: "Everything"
Nevýhody: "Nothing"

Výhody: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."

Výhody: "Food"
Nevýhody: "Space to sit, especially when seated in the middle"

Výhody: "comfy seats and a breakfast thrown in !"
Nevýhody: "not much"

Výhody: "Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull."
Nevýhody: "Seats rather narrow"

Výhody: "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."

Výhody: "Good price, comfortable seats, nuce food and candies"

Výhody: "First time flying with them. Strongly recommended!"

Výhody: "The service was OK, we flew on time and the flight itself was pleasant."
Nevýhody: "The interior of the aircrafts looked old and a bit dirty. The feeling is that you are flying on a poor low cost service."

Výhody: "I was surprised and pleased as well that the flight attendant listen to me when I mentioned that it's very cold in the cabin and in less than 30 minutes the temperature was changed and bearable"
Nevýhody: "Not applicable"

Výhody: "Seemed like a technical problem. The pilot wouldn't give up any information."
Nevýhody: "Small seats with little legroom"

Výhody: "Great service! Great seat!"

Nevýhody: "The landing at CDG"

Výhody: "Prague airport"

Nevýhody: "Did we leave on time? ...No Was there enough overhead space? ...No Was the landing smooth? ...Oh gosh, heck no Did I arrive at my destination alive and with my bags? Yup! Was it cheap? You bet it was!"

Nevýhody: "Failed to deliver luggage to Warsaw upon arrival on Wednesday.. Had to submit a claim upon arrival. Thursday morning still waiting for status of luggage which apparently remains in Prague."

Výhody: "Nothing"
Nevýhody: "Worse airlines in new I've ever seen"

Výhody: "Seat comfort and leg room. Cleanliness great"

Výhody: "Not much"
Nevýhody: "Delayed considerably"

Nevýhody: "Very small aircraft"

Výhody: "Was absolutely on time"
Nevýhody: "All staff and crew very rude and unhelpful . Worst I have come across in my over 100 international travels"

Výhody: "On time great service"

Nevýhody: "The staff at the Czech Airlines were not friendly at all."

Nevýhody: "Onboard refreshment has to be paid"

Výhody: "Speed. Great staff and very friendly."
Nevýhody: "Food choice limited bit to be fair it was a short trip :-)"

Nevýhody: "Pontuality"

Výhody: "Bigger seats, not so crowded."

Nevýhody: "Think your charge for luggage is too high."

Výhody: "On time, friendly staff"
Nevýhody: "Small seats, no entertainment mand food service"

Výhody: "Easy check in and friendly staff. Clean airplane and good seat pitch."
Nevýhody: "Stewardess lack of customer help and none on-board entertainment"

Výhody: "Roomy seats"
Nevýhody: "Delayed boarding, charged baggage fee for carry-on, expensive baggage fee ($43), long wait for luggage upon arrival, no snacks/beverage"

Výhody: "Check-in process was a breeze!"

Výhody: "On schedule."

Nevýhody: "Baggage policy is confusing, staff is rude."

Nevýhody: "crowds before boarding"

Výhody: "Notjhing"
Nevýhody: "Everything"

Výhody: "Overall"

Nevýhody: "It was last uncomfortable seat, but not the last free one."

Nevýhody: "Flight was delayed - but no info whatsoever (even if there were agents at the gate) sitting in the plane again waiting - no info. really horrible customer service"

Výhody: "on time"

Výhody: "Refreshments"

Nevýhody: "Food offered for purchase was horrible."

Nevýhody: "Right time"

Nevýhody: "Mandatory €30 bag fee"

Výhody: "We got on and our bags made it even though we were running late."

Výhody: "Cheap tickets with great service. Highly recommend"

Nevýhody: "They lost my luggage!!!"

Výhody: "Very smooth operations"
Nevýhody: "No comments"

Výhody: "As with the other European airlines great service."

Výhody: "It got me there"
Nevýhody: "Have to buy food and charged for bags."

Nevýhody: "No free sodas."

Nevýhody: "Squeaky brakes Turbulence No complimentary snacks"

Výhody: "Leg space"
Nevýhody: "Delay, rude staff, changing rules on the spot."

Výhody: "Cheap Airline without the "Cheap" feel. Everything from check-in to landing went smoothly."

Výhody: "My luggage was stolen at Kiev airport after check in. Luggage lost!!!! You need to warn people about Kiev airport. Many people appearances get their luggage stolen by airport personnel"
Nevýhody: "Kiev airport staff are stealing suitcases be warned. Plan to sue the airline and the airport"

Výhody: "All perfect. No further comments."

Výhody: "The food they served was good. You got more value than what you pay for. It waa more than I expected than a budget airline."
Nevýhody: "I didnt like couldnt print both bording passes at starting point. When in Prague, it was confusing to get the boarding passes printed."

Výhody: "i'm alive"
Nevýhody: "it was delayed and the jet was older than my grandma!"

Výhody: "Very easy and the price was right! Thank you for making my trip around Europe more comfortable and easy!"

Výhody: "Excellent"

Nevýhody: "Very slow check in for economy class. 40 minutes in line."

Nevýhody: "We were stuck in the runway for an hour before taking off. I was late for my connection."

Výhody: "Crew were very helpful. I had just had surgery and were very accommodating especially after I was very sick."
Nevýhody: "Better leg room and organisation of the hand luggage in above lockers"

Výhody: "The boardin personnel was unbelievably rude..they didnt let us board our very small luggages despite the plane was half empty. When we insisted they started laughing and threathen us of letting us miss our flight,with the attitude ignorants display when they are given a bit of authority"
Nevýhody: "Change boarding personnel"

Výhody: "Nothing"
Nevýhody: "Unexpected baggage charges despite only taking carryons"

Nevýhody: "The flight was horribly delayed and vouchers were not passed out until after all the shops were closed."

Nevýhody: "1 hour delay"

Nevýhody: "One of the crew before boarding was trash."

Výhody: "Staff were great (as always) with Easyjet."
Nevýhody: "Flight was diverted to Athens due to heavy winds. Quite common with Mykonos apparently. Was a bit of a mess when we landed in Athens...left hand didn’t know what the right was doing."

Výhody: "Decent legroom and space to spread out."
Nevýhody: "Some entertainment options would be welcome."

Výhody: "Crew worked hard to get us off the ground as the flight was late arriving - so the turnaround was fast paced."
Nevýhody: "Queue to board was ridiculous. Granted the flight was delayed but the communication with the passengers and the ground crew at the gate was pathetic."

Nevýhody: "There was a half hour delay, but they they did their utmost to redress this, and we landed just 15 behind schedule. A lovely, cheerful and friendly crew and a very pleasant pilot who clearly understands the importance of good communication. THANK YOU."

Výhody: "The captain"
Nevýhody: "Staff. Landing - it felt too steep."

Výhody: "Arrived on time."

Výhody: "Wide seats with plenty of legroom, but we were on an exit isle."
Nevýhody: "Felt like we were being herded like cattle"

Výhody: "Once we were on board the airplane, the flight was comfortable and just fine. The crew were competent and pleasant and the amenities acceptable."
Nevýhody: "The intake of passengers and check in was horrible and embarrassingly slow. It was a poor logistical plan and handled poorly by your onsite staff. And your rules compound the problem. The same for the arrival! The cheap fare was evidently offset by what seemed like a mile walk to customs after we got off the bus. Again it is poor logistics and planning."

Nevýhody: "No comp snacks or drinks I had these on Easy Jet from London to Prague!!!"

Nevýhody: "Over two hour delay , blaming traffic control , when no other flight was delayed ?"

Výhody: "Clean plane and professional people. Handled lateness of flight well. And we were able to change the time of our flight (for a 20% fee increase of course) after a stolen passport detained us in Prague)."
Nevýhody: "Seats were very uncomfortable. Flight was late."

Výhody: "Cheap flight. Smooth flight."
Nevýhody: "Check-in agent gave bad info about gate assignment and details about baggage at boarding. Caused us much stress. Airport personnel clarified for us. Seats were not comfortable at all. Not much different than deep discount US airline."

Nevýhody: "Flight was two and a half hours late. Not acceptable"

Výhody: "The crew were still very professional, smiled all the way despite the delays and tired customers. It was one of the most quick boarding which felt right due to the time."
Nevýhody: "There is nothing worse that the delay with the last flights of the day. Had the knock off effect resulting in loosing last train and incurring extra fees for taxis."

Výhody: "Super quick boarding and luggage retrieval, didn't really speak to any of the staff but all seemed lovely, and everything was clean too, flight did what it's meant to"
Nevýhody: "Not as much room as on other air lines to sleep with your head on the table (but you might not sleep like that so would be fine)"

Výhody: "Overall 5*, checkin and boarding was easy, the flight arrived on schedule, and the crew was friendly."
Nevýhody: "Had to pay 2.50 euros for a bottle of water."

Výhody: "Low price, clean, cheerful cree"
Nevýhody: "No onboard entertainment, seats do not recline, and even a beverage must be purchased"

Výhody: "Legroom"
Nevýhody: "Gate agent"

Výhody: "It was a smooth experience."
Nevýhody: "No USB charging port."

Nevýhody: "Long delay of over 2.5 hours. Communication about the delay from the airline was poor. Limited food options at the airport at the hour."

Nevýhody: "the three hours delay - or rather the 2.55hrs delay thanks to the super alwwdy descent we landed five minutes before being eligible for compansation. was great landing at 1.30am to no public transport"

Výhody: "Glad that there are so many options on EasyJet"
Nevýhody: "Staff at checkin desk in ZRH are a bit abrupt with customers"

Výhody: "Everything was fine for a 1-hour flight. Sure, there isn't a lot of room, no entertainment, and no refreshments included (like water) but it's pretty standard for budget airlines. Boarding and unboarding were quick enough."

Výhody: "The ease of journey."

Nevýhody: "Seats didn't recline and very little leg room"

Výhody: "Fast and cheap"
Nevýhody: "All ok"

Nevýhody: "Orlando International Airport closed on Sep 9, at 5pm. Our tickets were for Sep 9 at 10pm. Hurricane Irma we tried to get out on the 6, 7, or 8th but Norwegian air did not have any flights available. Since we could not make the original flight on Sep 9, we never went."

Výhody: "Nothing."
Nevýhody: "Boarding was a disaster. We just stood in line like sardines for an hour. The other issue was bags. They wouldn't let me buy bag vouchers online because I had checked in. Something they don't tell you until after and wouldn't even let me buy for my return flight a week away. So I had to pay 200 euros extra for bags (more than 1/4 of my flight cost.) plus Emirates, my first flight said the bags were free because international travel. It is a failing of kayak not to fix this issue and I regret using this service. Either kayak needs to figure out a way to warn you or they should cancel using this rude, incompetent airline."

Výhody: "On time no problems at all"

Výhody: "If you have a full plane - get luggage of people at an earlier stage without charging!"
Nevýhody: "Luggage situation"

Výhody: "The flight attendants Simone and the young lady were fabulous"

Výhody: "The crew were amazing, and had a lot to deal with,"
Nevýhody: "That we late, but it was understandable, could have explained why whilst waiting"

Výhody: "nothing"
Nevýhody: "Delayed over 2 hours"

Výhody: "The crew"
Nevýhody: "The delay, the boarding, the mess in the gate"

Výhody: "Flight was timely."
Nevýhody: "There was a rowdy bachelor party group on the flight that was obnoxious. We paid extra to have our luggage checked so we could use the overhead bins for our backpacks. Were told by the crew we could not use the overhead bins for larger backpacks since they needed them for other luggage. Then someone else put their backpack up in the overhead bin and the flight crew told us that was their option."

Výhody: "We called and spoke to a live person! Nice check in! No frill, cheap flight. On schedule!"
Nevýhody: "A bit of a cattle call rush to board because there is not enough room for everyone's carry on."

Výhody: "Nothing"
Nevýhody: "Before getting to our gate the guy stopped both of us. One carrying a backpack and myself carrying 2 small back packs. Combined, smaller than most people's luggage that was going through. He made us both check in our bags and pay. Every though they fit in the bag size checker thing. Super pissed off the rest of the flight. Hate that worker"

Nevýhody: "No entertainment options. Not a big deal."

Výhody: "Price, staff, safety.."
Nevýhody: "1h late"

Nevýhody: "Had to pay to store my bag and wasntnclear when I bought my ticket. I did not pay in first flight to Prague"

Nevýhody: "the checked baggage cost was more than our tickets!!! rip off!"

Výhody: "On time, welcoming crew on board"
Nevýhody: "Request to put small handbag into half empty flight bag is just petty. If easyJet insist on checking customers through and then holding them in a pen, they should provide facilities/seating - we are not cattle but that is the impression given."

Výhody: "I was a happy with the flight and also with the price!! Thanks a have nice day. I hope in the near future I will use this airlines again!!"

Výhody: "Despite leaving 40 mins late, we arrived only 20 mins late."
Nevýhody: "We left 40 mins late because 7 passengers were late to board."

Výhody: "Awesome staff. Was upgraded to comfort seating for free"

Výhody: "Value for money"

Výhody: "Nothing"
Nevýhody: "Uncomfortable seats, no room for bags overhead and shocking disembarkation."

Výhody: "Crew, hours, convenience"
Nevýhody: "Departure frim tel aviv was very! bad. Departure delayed a lot, but the check in was really terrible. Slow, inefficient ground crew."

Výhody: "On time, good service"

Výhody: "I liked nothing. I wasn’t notified about the specific luggage requirements and had to check and extra bag. Then my money was stolen out of my bag by the crew so do NOT fly this airline."
Nevýhody: "Literally everything. This is a gargbage airline."

Nevýhody: "Night flight, do not stop talking"

Výhody: "Boarding process was painless."
Nevýhody: "No free food."

Výhody: "didnt like it"
Nevýhody: "That they nevr mention that there was no bag included until I got to the air port and I have to pay extra to check in my bag."

Nevýhody: "I never knew you can make the sit rows so close to each other :)"

Nevýhody: "It literally DID NOT HAPPEN. I NEED A REFUND."

Nevýhody: "No food Limitted laugage"

Výhody: "On time"
Nevýhody: "Extreme charge for extra luggage because it was code share with smart wings. Didn’t honor delta gold medallion status. €2 for a small bottle of Watson plane"

Nevýhody: "We missed our flight after it was delayed because the screens with the flight information did not update after we were told it was delayed and to pay attention to the screens! The screen never said boarding it went straight from gate open to gate closed! The service at the airport was terrible and they were all very rude!"

Výhody: "The leg-room was ok only because we were assigned to an exit row."
Nevýhody: "No advance check-in. All food and drink cost money aside from water. Take off was late in both directions. Landing was horrible, pilot dipped without warning several times. No options for entertainment at all."

Výhody: "Boarding was fast and quite organized nicely"
Nevýhody: "I asked for an emergency place due to my height (6"5) and got one, only to realize that instead of placing 2 rows for the emergency area they placed 3(!) rows, making the emergency exits the smallest rows on the plane. Eventually we were moved to other seats, but that was horrible. No food. No Entertainment. Crew was Hebrew speaking but talked to the passangers only in English (bad one, I must add)."

Výhody: "I was able to choose my seat without any additional fees. Crew was super professional."

Výhody: "Price"
Nevýhody: "Dying of thirst."

Výhody: "Rear passengers boarded first, which is sensible, however this wasn't repeated on the return flight."
Nevýhody: "Called to gate even though the aircraft wasn't even there! Could have had extra half hour airside."

Výhody: "See above. But we given water."
Nevýhody: "See above."

Výhody: "Flight was late for like 3 hours"

Výhody: "The crew was OK."
Nevýhody: "Don't let it fool you. SmartWings is a low-coster, although you pay a full price of the CZ Airlines. No food. A glass of water is 2EUR. No service whatsoever. The smallest legroom I ever had. The flight was delayed by an hour and a half with no explanation. And the best part - you're only allowed to check 15kgs of luggage, although you paid a full price for CZ airlines, which allows 23!"

Nevýhody: "היה איחור גם בטיסה מתל אביב של חצי שעה לפחות, כי הצוות לא פתח את הכניסה למטוס בזמן, ואיחור של שעה וחצי בדרך חזרה. השירות היה נוראי, כיסאות לא נוחים, צוות לא באמת נחמד. מאוד לא מומלץ"

Výhody: "The flight was sopuuse to depertur in 23:50 and we take of after 1"

Nevýhody: "late on our way to and from Europe, seats are uncomfortable"

Výhody: "The most horrible flight I have ever been on in my life"

Výhody: "Nothing"
Nevýhody: "- 4 hour delay with no explanation, except that they knew and didn't tell the passengers. - treating passengers like sheep - demand money for water - old and dirty airplane NEVER AGAIN SMART WINGS/CZECH AIRLINES, TRAVEL SERVICE AIRLINES"

Nevýhody: "איחור של שעות ארוכות גם בהלוך וגם בחזור. יחס מזלזל ומחפיר. חברה לא רצינית ולא מקצועית. מטוסים ישנים ולא נוחים.דיילים קצרי רוח ולא נחמדים."

Výhody: "Nothing"
Nevýhody: "The boarding was really slow, there was no entertainment or any service during the flight."

Nevýhody: "we were supposed to take of at 4:50. the flight left the airport at 7:30"

Výhody: "We got there safe"
Nevýhody: "Delays delays delays"

Výhody: "Friendly service, helpful ground staff."

Nevýhody: "It may be was not the company fault, but the security check was very long and hypercritical"

Nevýhody: "It is very confusing that you can nto do the check in before the flight or to do it through different company and with code number wich you even do not have! and anyway it did not work! so thepassenger doesn't know about his terminal or check in before the flight! another thing - last call they did exactly in the same time of opening the gate - there is no reason for making your passengers nervous and pissed before the flght some of the flight crew weren't too polite... there is no place for passenger on his seat if passenger in front of him puts his seat down. I am flying pretty often. I also had few flights with smart wings and I never experienced this uncomfortable flight."

Nevýhody: "They broke my €1000 baby stroller"

Nevýhody: "Both flights had a delay of about an hour to an hour and half."

Výhody: "Reasonable price"
Nevýhody: "Late departure"

Nevýhody: "The delay of 2 hours"

Výhody: "With no hassle or drama.. All what you need from cheap flight."

Výhody: "Everyone on staff was really nice and efficient. They have really limited cabin luggage rules, but allow a free checked bag, so that's pretty great."
Nevýhody: "All food/beverage is for purchase, even water. The check in process was a bit lengthy too, maybe could be made more efficient."

Výhody: "The cabin crew was very professional and helpful. Food was slightly above average compared to nowadays low standards."
Nevýhody: "Departure delayed by THREE HOURS due to too late arrival of the plane from previous fligh. This can happen. However TOTAL LACK OF INFORMATION AT THE AIRPORT IS COMPLETELY UNACCEPTABLE!!! The flight was scheduled for 10:20 and this information was still at the information board even at 11:00 while the information about the status including a new departure slot was definitely known to the airport as well all SmartWings officials by that time!!! Flight was ok but the landing was not. The first attempt was not successful so the plane took off again when almost touching the runway and the second attempt landing was pretty hard. Explanation given for the failed first attempt was most likely only a bad excuse (insufficient distance from previous landing plane). Later I found out the flight captain (Mr. Vojta) was also the instructor for new SmartWings pilots so presume a new pilot was learning to land which as a passenger I don't appreciate to be subjected to."

Výhody: "The plane was clean and crew was polite."
Nevýhody: "My flight ( Prague to London) was delayed for 1 hour. My previous flight ( London to Prague) was delayed for 40 min. I was speaking with other passengers, almost everybody was reffering to the numerous delays by SmartWings ( for 40 min to 7 hours). No warning or information about this delay was given in advance. We were waiting in the gates for 1.30 hours, instead of sitting in the lounge."

Nevýhody: "Delayed"

Výhody: "Flight on time"
Nevýhody: "Non"

Nevýhody: "Our lugugge did not arrive from Prague!"

Výhody: "Nothing"
Nevýhody: "This airline lacks management, direction, structure and every detail required to run an airline."

Nevýhody: "They forgot our luggage, what the heck!"

Výhody: "Nothing"
Nevýhody: "See above"

Nevýhody: "Two days before the flight, they emailed to say that instead of 8:05 am, the flight would leave at 6:55 am. Ok, fine. I get to the airport at 5:30 and the flight is now leaving at 9:30 (and was further delayed to 10:20). I really could have used the extra sleep. Why bother with the email? Better yet - SEND ANOTHER EMAIL NOTIFICATION! They gave us a food voucher for the inconvenience but failed to mention that it wouldn't be honored on the plane. Very nearly missed my connecting flight which I had planned a full 4 hours between landing and takeoff. Harumph!"