Aegean needs to bring back hot meals and drink offer as before COVID!
No alcohol on the plane anymore. A glass of wine back in the day would make the flight much more enjoyable
Quality of the food is poor. No wine served on the board anymore.
Výhody: "Good choice on the cabin crew. Reminds me of Vijay MALYA's Kingfisher calendar girls at their startup. Being naughty. Overall crew very courteous and importantly bilingual."
Nevýhody: "Food option for Economy was a pleasant surprise, perhaps could be switched for just hot and cold beverages with a snack... a big grandma cookie... choices of indulging/ healthy/ neutral."
Výhody: "Crew was ok. Cabin was super hot and they never answered call bell for us to ask for water and to cool down cabin. While doing pre departure and pre landing safety checks . Flight attendant never caught fact that person in isle seat was blocking our row ( I was on window seat) with a huge back pack . Poor safety and cabin service by flight attendants ! U satisfactory ! And Very unsafe !!"
Nevýhody: "Cooler comfortable cabin and better overall service and more adherence to safety. Very bad airline"
Nevýhody: "Plane was WAY too small. Crammed in! For check in, no one knew which line to stand in. Plus! I didn’t know i had to play for baggage. Was no issue to do so. But, they couldn’t take payment at the check in desk. I had to go to another desk quite a ways down the terminal. Awful!"
Výhody: "On time and soft landing"
Nevýhody: "No entertainment for 3 hours flight is boring."
Výhody: "Fast and on time easy check in and kind stuff"
Nevýhody: "To make the mobile application more friendly in mobile check in online ( copy all the passenger details automatically including the PNR for the boarding process and not ask again the same details that we fill in the tickets that anyway in the system see Ukrainian airline application for example"
Výhody: "I missed the flight. Because they closed the check in counter 1 full hour before the departure time. I was standing in a passport control line for 40 minutes before that. I reached the check in counter 55 minutes before departure time. It was closed. The ticket office had no sympathy, refused to issue me a boarding pass. My flight was paid for and confirmed. There was time to get through security and reach the gate by boarding time. All i needed was the boarding pass and they would not give it. I missed the flight i had paid for and of course you won't give me a refund It caused serious problems with my trip. I'm totally disgusted and will never buy another ticket on this ariline."
Výhody: "Friendly crew, clean and comfortable plane"
Výhody: "Would fly again! Food was excellent (warm meal on a 2.5hrs flight!), got an empty seat to use for my baby, they didn’t break her stroller or car seat, they didn’t lose our luggage."
Nevýhody: "Seating little tight (especially if seat in front of you reclines)"
Nevýhody: "Limited space. Unacceptable"
Výhody: "The service the food the crew. All good."
Nevýhody: "5 hours delay"
Nevýhody: "The fact that my flight was cancelled minutes before boarding and we had to find another flight which makes us 6 hours late at our final destination and we had to forfeit our plans for the afternoon."
Výhody: "Had to pay to check my bag in. Even though it was a patronize."
Nevýhody: "Its the worst airline"
Výhody: "It got me to Larnacasafely."
Nevýhody: "Seats were horribly uncomfortable. I will not fly this airline again after my last trip onthe 14th of August."
Výhody: "We got a full meal and a drink. The crew was nice and accommodating!!!!"
Nevýhody: "Too much of uncontrolled loud talk between passengers above 25 - 30 yrs old on either side of aisle at night 10 - 12 PM without even thinking that other passengers are around. Flight attendants could have been courteous by asking them to keep the noise low. My baggage did not arrive for 4 days in Cairo and no one was responding to calls and even went to airport twice . offices were closed during day time . Last day before leaving with the help of a travel agent I was lucky to get my luggage. There was almost a brawl at airport as people were unhappy because their baggage did not come from tel aviv to cairo. Very poor handling of delayed baggage. Not even a call from the airline. Not sure if it was offloaded in Tel Aviv or Athens."
Výhody: "The food"
Nevýhody: "Itching negative"
Výhody: "They compensated us with a free one-way plane ticket (with lots of restrictions) and refreshments at the airport cafe."
Nevýhody: "The flight kept being delayed and they jerked us around for several hours, updating the departure time three or four different times and changing the gate but not updating the board or consistently making announcements. They should have just made a decision and stuck with it and better communicated what was going on. My poor friend was waiting for me in Larnaca so she stayed at the airport each time thinking I would soon arrive."
Výhody: "The crew was generally ok. Governed again by Aegean's old fashioned standards where crew has to be female almost fashion models, but this has nothing to do with the crew who was very professional and courteous but with the hiring policies of the company instead. The food was generally very well cooked (but ... see negatives section)"
Nevýhody: "The flight was from 2-5am (local destination time). The company/captain/crew made the decision to have the lights on during the whole flight. The service of drinks and refreshments had to stop for some minor turbulence (I've had much worse where service was uninterrupted). We had to wait until 30 minutes before landing to be served food. It wasn't clear if this was the company's way of apologizing for the interruption of service. They served us a full course dinner with baked pasta with cheese and beef at 4am. I found that to be quite random, disorienting and inappropriate. There was no entertainment options provided on flight"
Nevýhody: "rude staff $240 to check 2 bags round trip WHICH KAYAK/PRICELINE NEVER DISCLOSED TO ME. YOU SAID ECONOMY CLASS WHEN BOOKING NOT THE CRAPPY "0 BAG" SPECIAL ECONOMY. i WILL NEVER NEVER NEVER BOOK WITH KAYAK AGAIN."
Nevýhody: "It is very inconvenient and seems to waste a lot of time. That is my only complaint."
Výhody: "Good flight overall. It was nice to receive drinks."
Nevýhody: "We were 30 minutes late to board so I missed the bus from the airport and had to wait an hour at the airport."
Výhody: "Quick. Clean plane"
Nevýhody: "Boarding a bit long but still fine"
Výhody: "Departure delay and change of gate at last minute. This has become a frequent occurrence even though they usually make up some of the time in flight. I would appreciate more timely information about delays."
Nevýhody: "Announced 10 minute delay but when I got to the gate the plane had not yet arrived. Eventually the delay to depart was closer to 40 minutes. This is not the first time this happened with Aegean. I would appreciate more accurate and timely information about delays so as not to have to rush to the gate and then wait."
Nevýhody: "A short flight so not that important but the seats were a bit narrow and mine being in front of an exit row did not recline"
Nevýhody: "delayed departure and late notification of delay at 20 minutes to departure board said go to gate, at gate there was a 30 minute delay announcement then there was a further delay when we boarded"
Výhody: "check-in staff and crew were very friendly, food was ok. wine selection was great."
Nevýhody: "passengers have no clue how to queue."
Výhody: "Comfortable, friendly attendants, good food served."
Nevýhody: "There isn't entertainment, however, it was very comfortable and relaxing."
Výhody: "plane packed full but staff still managed to look after passengers needs"
Nevýhody: "dislike bus transfers to terminal for economy reasons"
Nevýhody: "My flight was cancelled and I wasn't notified. I found out when I tried to check in on line. I could not check in and could not buy an extra piece of luggage. I had to pay extra at the airport. Also at check in the employee made a mistake and charged me twice. Then told me I will get a refound."
Nevýhody: "Chaotic loading typical of Greek airports."
Výhody: "first they announced 10 min delay, then they could not find the crew, after they appeared delay was extended to 45 min we left about 50 min late. gained some time in flight and arrived 35 min late. first batch of luggage came out relatively early and then there was a break of over 20 min before the luggage started to come out again, just as if somebody decided to have a coffee break."
Výhody: "Accommodating staff"
Nevýhody: "Chaos in the airport (where to wait in line, online check in vs drop off line etc)"
Výhody: "- free wine..."
Nevýhody: "- they charged 80 to check in 2 bag (within size and their weight limit) - it took 1+ hr of waiting in line to provide your bags for check in - I had to get out of line to go "buy" the check in bags and then get back in line again - Waitress spilled drinks on a person in front and got my book bag on the floor wet."
Výhody: "Need to change flight to later date. Employee was rude and resold me wrong ticket and I lost my flight. Stuck in airport all day was forced to pay for a second flight from another airline to go home. No ticket was given to me."
Nevýhody: "I did not know that I will have to pay for lagged 45$"
Nevýhody: "Terrible seats uncomfortable that could not even recline"
Výhody: "extra seat room. Very nice crew."
Výhody: "I liked how the flight communication was emailed regularly. They let us know that the flight would be delayed. However, with bad wifi (not their fault) I only received these emails after my flight."
Nevýhody: "The food was terrible. Each of the planes we had taken with Aegean had to board a bus and shuttle to the plane, so boarding the plane was a bit disorganized. No in-flight entertainment."
Výhody: "The food was good and the flight was relatively empty which made the service even better. Very nice flight!"
Nevýhody: "It was have been nice if a movie was being shown. The flight was long enough"
Everything is just great, it is worth paying extra, but I wish they had a better coffee.
The crew was exceptionally kind. Communication in terms of gate changes could be better
Výhody: "Crew were very professional"
Nevýhody: "The seats"
Nevýhody: "I paid 3 tickets for my kids from Prishtine to Budapest online through Kayak and when they went to check in they didn’t accept the tickets!!! They made them to buy new tickets because they didn’t accept those that I bought online.!! When I asked why they it happen they lady From call center turned the phone off."
Nevýhody: "Not having a 3+ hours take off delay"
Výhody: "One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled."
Nevýhody: "As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent."
Nevýhody: "Flight was late abolutnie 1 hour"
Výhody: "Ok flight"
Nevýhody: "Comply with departure times"
Nevýhody: "Better organization on the boarding process, i.e. separate lines for priority and normal."
Nevýhody: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."
Nevýhody: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."
Výhody: "The air hosts and hostesses were very polite and courteous."
Nevýhody: "The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work."
Nevýhody: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"
Nevýhody: "No air conditioned 2 hours late Poor ground service"
Výhody: "Nothing really"
Nevýhody: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."
Výhody: "Cheap flights, priority boarding."
Nevýhody: "No meal included, no entertainment provided"
Nevýhody: "My husband was seated in row 2 and I was seated in row 29, even though there were many spare seats in blocks of two and three that we could have been sat in; then I was forced to put my carryon luggage in the hold, meaning I had to wait ages at the baggage reclaim on arrival, and was late for my air BnB check in. When I booked my flight I deliberately chose not to check any luggage, spent time planning what to take so that it would fit in a carryon bag, and measured out my liquids into small bottles so that they passed the liquids restrictions: all effort and time spent in vain due to Wizz Air. I was furious!"
Nevýhody: "It a good option, a good price, i will fly again"
Nevýhody: "long time wating in bus to get plane"
Výhody: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."
Výhody: "Flight was on schedule"
Nevýhody: "No free drinking water"
Výhody: "The people are very rude no cooperation"
Nevýhody: "The crew was very rude"
Výhody: "grea air line always on time staff are friendly"
Výhody: "Crew were friendly! The app for the journey is good."
Nevýhody: "announcements a little muffled. A delay caused us to wait on the bus for a good half an hour which was somewhat uncomfy, and the plane was very warm. couldn't take my shoulder bag on as well even though I could've put it under the chair, which I feel like is a sneaky way of making you pay for the speedy boarding thing."
Výhody: "I liked that I got to my destination in one piece."
Nevýhody: "The plane was creaky, there was a ton of turbulence, the flight attendants even got nervous which was very disquieting."
Výhody: "Cooperative and kind crew. Excellent service. Pleasant flight, great landing and take off."
Nevýhody: "There was a delay 1 hr poor service no apology"
Výhody: "Facilities are terrible! It was like stepping back in time! To use this as a stopover, is a poor decision because this airport does NOT meet the brief and does NOT warrant being used for passengers. I’ve been very polite here, I have more choice words I could use"
Nevýhody: "Nothing! To learn that Wizz Air ‘allowed’ cabin size is so tiny was really shocking! With All the other budget airlines, easyJet, Monarch & even Ryanair my cabin would’ve been fine. This is the same hand luggage I’ve been using using for many years."
Výhody: "Nice crew"
Nevýhody: "My bag was 6cm too big, so they charged me at the airport. After checking their website, the airport overcharged me, and the gestapo who was checking had less customer service manners than my old French teacher, she was a...!"
Výhody: "It was quite good at boarding, quick and efficient (from/to)."
Nevýhody: "So noisy flight. I have never flown before in a such a noisy flight. Totally nightmare! Kids screaming and yelling and parents couldn't handle the situation all passengers were looking. Crew didn't ask if they need any help.."
Nevýhody: "i would seem that evey Wiss-Air Flight on the route we were on is always late, stuck on the tarmac in a bus in 30degs with NO aircon is not on."
Výhody: "Staff aboard the aircraft were very nice and so was the passengers."
Nevýhody: "Bought a ticket two weeks ago to travel to Romania. Didn't have internet to check in, so I went to the airport to check in. When I got there because I was within 3 hours of boarding they had given away my ticket and made me a last priority boarder. I happened to get really lucky otherwise I wouldn't have gotten to fly on a flight I had previously paid for and was on time to."
Výhody: "We landed in one piece"
Nevýhody: "I didn't receive my online check in details so I couldn't check in. I was abroad so chasing up details I should have been provided with / were never told that I should have, were not on the top of my to do list. I only found out that I had to check in online and that I hadn't been provided with these details when I arrived at the airport. I spent 30 minutes on hold before the problem was rectified and I was given my online check in details but it was now top late to check in online (by 5 minutes ). The flight was delayed due to a number of things - a late arrival, people being let onto the plane slowly, people not sitting down and allowing the plane to taxi and leave. This had a knock on effect of making the plane land late and for me to miss my connection (train) so basically through last minute.com not providing me with the correct details regarding the flight and the flight then being delayed it tripled my whole journey back home."
Nevýhody: "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"
Výhody: "Flight attendance service was great and smiley"
Nevýhody: "Nothing much"
Výhody: "I will never take flight with this company again!!!!! The worst ever shame on you"
Výhody: "I use Wizzair very often .flight is always good.Pilots and crew are very well experianced.so if turbulences there is still trust in flight crew .today is very misty and cloudy in London .Very good landing in these bad conditions.i want to Thank all team of the crew."
Nevýhody: "Turbulences.It is sad that wizzair charges very high cost large cabin bags (especially on holidays time is bags different price than other months.)but other companies as Easyjet and ryanair allows one big and one small bag for free on board"
Výhody: "Flight on time"
Nevýhody: "Needed to pay 50 euros for luggage. Beware that unless you have a kids suitcase you will need to pay for luggage. Also, when boarding the hostess was pushing me to show my boarding pass- it took 30 seconds but she was already trying to push me to the side and let others board. Patience and understanding would have been nice. Seats are the smallest of all the regional carriers - not my first airline choice to travel for next time."
Výhody: "Staff were friendly, when they weren't trying you charge you for everything"
Nevýhody: "I've flown on dozens of airlines, and Wizz Air has to be one of the absolute worst in terms of arbitrary and punitive charges. I managed to avoid them, but you never know when they'll give you a €30 fee because your shoelaces are too long."
Výhody: "Nice new plane and caught up time even though it was late leaving left Luton late"
Nevýhody: "Left late"
Výhody: "There really isn't a lot to like except the base ticket fare."
Nevýhody: "They ticketing agent lost my luggage, after misreading the "package" I had to purchase just to check a bag. They had a push cart in which they sold perfumes and cosmetics. They charged for everything, including coffee and water."
Výhody: "On time and a comfortable flight."
Nevýhody: "Nothing comes to mind."
Výhody: "They charged me for not checking in 3 hrs prior and didn't really make that clear before when I purchased the ticket. Even if they did, I never seen a airline do that. It's a borderline scam. Then the flight attendant continued to swipe my card when it was declining since I had restrictions on it. In which in return had my card shut off. Never will I fly Wizz Air again."
Výhody: "All handled professionally."
Výhody: "online check in"
Výhody: "Horrible. Website won't take payment for baggage. Charge over twice as much at airport. Black list this company."
Výhody: "Getting out of the plane"
Nevýhody: "The crew (starting from "Julya" at customer service) was rude. Some of the with terrible English. The size of "small carry on baggage" is RIDICULUS I tried and tried on line, but was never able to do the check in and I had to pay for that and a small luggage. Worst trip of the year."