Listening covid restrictions and following them is completely nonsense. Avoid touching others? How when plane is full and everybody who pass around touchs me. Keep distance?? How???? Avoid walking in the plane but also wash your hands regularly with soap and water? How? I should avoid walking but at the same time you want me to wash hand regularly? It means i have to walk up and down. What is regularly for you? Every 15mins? Every hour? Every day? It is so stupid what you are telling that my brain stops to work.
Výhody: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Nevýhody: "Nothing,just the seats. Cleanliness was perfect"
Výhody: "Nice crew, good food."
Nevýhody: "Both bathroom were not working in business class area."
Výhody: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nevýhody: "Move the drapes a few more inches back."
Výhody: "The crews were pretty great!"
Nevýhody: "The regulating of the temperature."
Výhody: "KLM STAFF WERE VERY PROFESSIONAL"
Nevýhody: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Výhody: "Newer plane, crew was amazing, seats were adjustable"
Výhody: "Friendly crew"
Nevýhody: "Can’t think of anything"
Výhody: "Crew were great"
Výhody: "Reasonable space in economy class seats"
Nevýhody: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Výhody: "The crew is really welcoming"
Nevýhody: "The seats are too narrow and a bit too hard"
Nevýhody: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
Nevýhody: "There was no wifi on flight"
Nevýhody: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Výhody: "The crew"
Nevýhody: "Seat comfort"
Výhody: "Crew was nice and friendly"
Nevýhody: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
Výhody: "Being fed was amazing and watching free TV was great!"
Nevýhody: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"
Výhody: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Nevýhody: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."
Výhody: "Food provided, staff kind"
Nevýhody: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Výhody: "the crew was nice"
Nevýhody: "Seat confort on long flights, leg rooms,"
Výhody: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
Nevýhody: "No reading light in my seat..."
Nevýhody: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."
Výhody: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Nevýhody: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."
Výhody: "Gaps between seats are very narrow."
Nevýhody: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Výhody: "Crew where awesone and the choice of entertainment was fantastic"
Nevýhody: "Seats way to close together"
Výhody: "Efficient crew"
Nevýhody: "Long, slow line at check in. Not many new movies or tv shows"
Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Výhody: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Nevýhody: "Can't think of anything."
Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Výhody: "Nice crew; clean plane; decent dinner"
Nevýhody: "No entertainment system; insufficient knee space"
Výhody: "Service, technology"
Nevýhody: "Could not print by boarding card and was not allowed to board in Amsterdam"
Výhody: "The staff was extremely pleasant. Food was good!"
Nevýhody: "Have no complaints"
Výhody: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Výhody: "The flight was great."
Výhody: "Good multi media access and content"
Výhody: "Comfort economy well worth the extra."
Výhody: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Nevýhody: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Výhody: "Everything. Staff incredible."
Výhody: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Nevýhody: "Nothing! It was all great!"
Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Výhody: "Easy airport business"
Výhody: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Nevýhody: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."
Výhody: "We love the flight all the way"
Výhody: "Quick and efficient flight. Crew very organized. Great language skills"
Nevýhody: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."
Výhody: "Excellent crew made this flight very enjoyable. A lot of information during the flight about the route, arrival times and clear explanation of the departure delay. Very friendly and attentive."
Nevýhody: "Only 1 drinks round on a 3h flight."
Nevýhody: "Terrible boarding after 2 hours."
Nevýhody: "Unexpected baggage charges despite only taking carryons"
Výhody: "Fast boarding"
Nevýhody: "Terrible service! Had to pay 50 pounds to check in bags, but didn’t get checked."
Nevýhody: "One of the crew before boarding was trash."
Nevýhody: "Both of my flights were at least an hour late"
Výhody: "Cheap. Got me home safe"
Nevýhody: "Cleanliness. Comfort"
Výhody: "The crew was nice"
Nevýhody: "One of the toilets was out of order"
Výhody: "Crew worked hard to get us off the ground as the flight was late arriving - so the turnaround was fast paced."
Nevýhody: "Queue to board was ridiculous. Granted the flight was delayed but the communication with the passengers and the ground crew at the gate was pathetic."
Výhody: "Very friendly ground and flight crew that did an excellent job for the passengers of this Easyjet flight to Amsterdam"
Nevýhody: "no further comments"
Výhody: "Boarding was smooth and a far better experience than EasyJet's competitors"
Výhody: "the entrance from front and back"
Nevýhody: "Felt like we were being herded like cattle"
Výhody: "Crew was nice, boarding was quick, flight was smooth and arrived 20 minutes early to our destination. I looked ahead on their site and paid a little extra for XL seats, with those you get speedy boarding and can bring a purse or backpack on top of your one rolly-bag carry on - they make it VERY clear on their site that you are only allowed 1 carry on within very specific size measurements. The XL seats were worth it for the leg room and extra small bag."
Nevýhody: "No snack, no entertainment, and a charge for water."
Nevýhody: "No comp snacks or drinks I had these on Easy Jet from London to Prague!!!"
Výhody: "The flight crew was decent."
Nevýhody: "The gate crew seemed frazzled and at times rude"
Výhody: "On time, friendly, polished,"
Nevýhody: "No offer of any refreshment"
Výhody: "Clean plane and professional people. Handled lateness of flight well. And we were able to change the time of our flight (for a 20% fee increase of course) after a stolen passport detained us in Prague)."
Nevýhody: "Seats were very uncomfortable. Flight was late."
Nevýhody: "Very long boarding, delayed flight"
Nevýhody: "Gate agent"
Nevýhody: "Cost way to much for checking a bag"
Výhody: "It was a smooth experience."
Nevýhody: "No USB charging port."
Výhody: "הטיסה עברה מצויין..שרות מצויין..הופתעתי לטובה..ממליץ"
Výhody: "The food is reasonably priced and tastes good."
Nevýhody: "The seats don't recline and are so cramped you can't possibly take a nap."
Nevýhody: "Seats didn't recline and very little leg room"
Nevýhody: "Seats don't recline"
Výhody: "Nice crew"
Nevýhody: "Late for return and arrival flight"
Výhody: "Everything was perfect."
Výhody: "Baggage drop off was super smooth and easy. Everyone was nice and carried a smile on their faces. I liked that bit."
Nevýhody: "Boarding was late as flight was delayed about 30 minutes. I was asked to put my tiny cross against inside my carry on and that had to happen on the floor right before boarding. I guess I misunderstood but so did tens of other passengers. Annoying and very unusual. Never asked of me ever before and I'm a very frequent traveler."
Nevýhody: "Extra costs for bag, ridiculously expensive. And, the bag drop process was a mess."
Výhody: "Everyone was helpful and the trip was nice & Great!"
Nevýhody: "Delayed over 2 hours"
Nevýhody: "The boarding process, especially in Amsterdam, is awful with people having to stand in a stairwell for 30 minutes"
Výhody: "Days were comfortable and crew was pleasant."
Nevýhody: "The airport in Dubrovnik is sheer chaos! The Easy Jet people were pleasant and helpful. It would have been nice to have limited free drinks."
Výhody: "Flight was timely."
Nevýhody: "There was a rowdy bachelor party group on the flight that was obnoxious. We paid extra to have our luggage checked so we could use the overhead bins for our backpacks. Were told by the crew we could not use the overhead bins for larger backpacks since they needed them for other luggage. Then someone else put their backpack up in the overhead bin and the flight crew told us that was their option."
Nevýhody: "Before getting to our gate the guy stopped both of us. One carrying a backpack and myself carrying 2 small back packs. Combined, smaller than most people's luggage that was going through. He made us both check in our bags and pay. Every though they fit in the bag size checker thing. Super pissed off the rest of the flight. Hate that worker"
Nevýhody: "the checked baggage cost was more than our tickets!!! rip off!"
Výhody: "Delayed 7 hours"
Nevýhody: "Rude flight attendants"
Nevýhody: "After the plane left without me due to a security breach, I was made to buy a new ticket. I thought I could be out on standby, it wasn't my fault that the plane left without me after all, but nope, I had to spend TWICE AS MUCH on another ticket. The ticket agent said there were no seats because the flight was oversold but but that he would "take a risk" and book me for the next and last flight. There was a chance that after spending that money, I would get to the gate and have no seat. What a rip off! I eventually did get on the plane, only for us to sit on the tarmac. I will never fly easyjet again and I want a refund!"
Výhody: "I was a happy with the flight and also with the price!! Thanks a have nice day. I hope in the near future I will use this airlines again!!"
Výhody: "great no frills airline"
Výhody: "The inflight crew were amazing!"
Nevýhody: "The check in crew was poorly trained and rude. At the check in gate, we asked the check in agent if we could carry on the roller board suitcase we normally use as a carry on for all or flights. We were assured we could. When we arrived at the gate we were told the case was too large and could not be carried on. We were then charged 60 euros for checking the bag when the cost at inital check in would have been only 54euroa. 5)3 gate check in crew were very rude!!! We travel a lot and have never had such a poor experience."
Výhody: "Flight was on time."
Nevýhody: "I've flown with EasyJet before and they had no problem with me taking my carry on sized suitcase as well as my very small backpack onto the plane, like every single airline I've flown with in my three and a half months of solid traveling. However, I was told today, no personal item was allowed. Not even a purse. I was then asked to stay outside the gate and try to fit my backpack an its contents into my suitcase. This was not possible, and not only was I charged over $70 to check my carry on bag, the man at the gate so so rude, he didn't seen to even want to take my money. He ignored me while I tried to figure out what I could do. Very disappointing, and what a low way to rip of your customers."
Výhody: "Staff and crew were accommodating and nice."
Nevýhody: "When we arrived at the airport the departures monitor did not list our flight for 10:15! They had another flight that was listed for 10:55. Ended up going to 3 different gates to finally find 2 agents that then walked us to the final gate. We then ended up waiting for another 30 minutes before boarding a bus that drove us 10 minutes to a completely different part of the airport where our plane was waiting. We then waited another 45 before we took off. Staff was very nice and could tell they were stressed but at least they didn't make it any worse."
Výhody: "Excellent value. Will use again"
Nevýhody: "Wasn't sure if I needed yo purchase for my checked baggage."
Výhody: "That check in goes fast."
Nevýhody: "I payed for extra room for my legs but I got a normal seat."
Výhody: "It was a convenient platform and to the point."
Výhody: "I liked the initial price, and the departure time."
Nevýhody: "Everything.... Didn't know our boarding gate till 20mins before takeoff... Wouldn't let me take on my handbag, since I had a carry on luggage. Had to pay to check my bag....and the price was outrageous...like 50 euros, to check a carry on. I wouldn't travel budget unless it was a last option. I would of rather paid a few more dollars. I ended up paying more in the end. Terrible."
Great flight. Loved being informed before take off. Very professional
Worse airline. Charged me for a check bag and didn't check it
Výhody: "The crew was great and everything about the whole experience was wonderful."
Výhody: "The seats were comfortable and the crew were very professional."
Výhody: "Nothing. Wiorst flight ever!"
Nevýhody: "Ryan air has a paid checkin policy that we were not aware of. It was not written properly in the tickets or in any checkin prompts. Since we were traveling I couldn’t check in online. So reached the airport very early but they charged me to check in, that too a ridiculous amount of 100$. The crew was generally rude and non welcoming. The aircraft stops at the middle-of the airport in Budapest and we had to walk a very long stretch to get to the airport in the cold since the plane was not connected to a gate. For sone confusion they stopped boarding in the middle and passengers had to stand in the freezing cold , outside the aircraft , in the middle of the airport for a very long time. Hated the flight. Charges you for every single think you can think and not think off. Every passenger seemed frustrated"
Výhody: "Not super comfortable"
Nevýhody: "Snacks/Drinks for free"
Nevýhody: "Entertainment online"
Nevýhody: "I will never fly Ryanair again. They harass you by email on a regular basis to upgrade this and upgrade that. They also do it when you open their app. Terrible, terrible marketing."
Výhody: "Inexpensive, simple travel. The in-flight food was better than expected and affordable."
Nevýhody: "No complaints."
Nevýhody: "Be careful with the bag. They didn't accept my carry on despite I paid for it, saying it was to big. When trying to pay they told me that only with EUROS. Didn't accept neither my credit cards (they accept only Europe issued CC) not USD. I couldn't retrieve money from an ATM either."
Výhody: "Crew were good considering the difficult situation they found themselves in"
Nevýhody: "Once everyone had boarded we were told we would be on the tarmac for 2 hours before we leave. While we sat there we were told they could not serve us anything while on the ground...even water! When we finally were airborne the crew were overwhelmed with customer orders and not all people got served"
Nevýhody: "Everything,flight was delayed an hour and we just had to sit on the plane for the hour with nothing said to us"
Nevýhody: "Uncomfortable chairs, late boarding, even then- a lot of waiting. No entertainment."
Výhody: "Flight attendant was wonderful, and extra helpful!"
Výhody: "We landed without dying."
Nevýhody: "To start off with there was only ONE person checking people in before the flight, so it took forever. Then the guy at check-in told us we were already supposed to have our boarding passes printed out and that he was not able to print them for us. Basically, it was a "figure it out for yourself" sort of situation. We went to another counter, not even directly associated with Ryan, and a very nice gentleman there printed our passes for us. He also seemed really confused as to why the Ryan Air employee wouldn't print them for us. Then, we weren't given a gate assignment until 20 mintues before the time we were supposed to board. How do you expect your customers to be prepared if you can't even tell them where they are supposed to go until the last minute? Then they made us board a bus to take us to the plane on the tarmac which was not a big deal. But they made us stand on the bus for 20+ mintues before they took us over to the plan. The bus was completely full, so it's not like they were waiting to load more passengers. The doors to the bus were open, so it was freezing cold (our flight was late at night) and we were forced to breath in exhaust fumes from the bus the entire time! The flight was also an hour delayed!!! I know it's a super cheap ticket, but do yourself a favor and spend a little more money to fly on an airline that actually knows what they're doing. This is my first and most definitely LAST time flying on Ryan Air. If I could give zero stars, I would."
Výhody: "it was 1 hour flight so it was really great"
Výhody: "The plane didn't crash"
Nevýhody: "Plane left an hour after scheduled time. Amenities were mediocre but that's what you expect with Ryanair. Didn't even get water."
Výhody: "I was pleased with the RyanAir staff at the Dublin airport and on the flight. Easy booking process and many options to help make traveling a bit easier"
Nevýhody: "I have an American passport and did not realize I needed to get a visa stamp before boarding the plane. While I do realize now that it is mentioned on my boarding pass, there was no other mention of it along the way from arriving at the airport, checking my bag (I used self check), going throigh security, or anywhere else in the RyanAir terminal. Perhaps this could be made more clear for travelers who have never experienced this before."
Nevýhody: "Rude gate agent and they played the blame game as to why they were late!"
Nevýhody: "Long waiting in the plane. 1 hour delay. Long line for bus to Brussels"
Nevýhody: "We spent a lot of time standing in lines."
Nevýhody: "Cramped, uncomfortable seats that do not recline. Inattentive flight attendants. Poor beverage service, like they were trains to offer nothing unless you tackled a flight attendant as she raced by. Packed transit tram to plane: priority peopleeaitedin the idling tram while everyone for the flight came down. Never again! Price or not!"
Výhody: "Literally nothing."
Nevýhody: "To be charged $20 at the ticket counter for a printed boarding pass is offensive. Despite having already checked in online, Ryannair apparently thinks I should have spent my holiday hunting down a print shop as not to incur their "get a printed boarding pass from an unpleasant ticket counter employee" fee. No boarding pass kiosks and unclear why they would not provide a digital one upon online check-in. Or rather it became clear as I handed over my debit card. Seats are intentionally designated apart from your travel companions so you'll pay more to have them switched to sit next your friend. Cabin is extra cramped. Ryannair is all-around terrible by budget airline standards."
Nevýhody: "The fee to check in at the airport was absurd. There is no reason that they should not have been able to accommodate me when I was unable to check in online. The luggage is incredibly expensive as well."
Výhody: "On time, short flight so comfort not a big issue, basically you get what you pay for and you don't pay a lot."
Nevýhody: "They charged me 50 € because I was unable to check in online"
Výhody: "Boarding was quick from front and back. Food service aslo went both directions, quick and efficient."
Nevýhody: "Terrible customer service."
Nevýhody: "Arrival is horrific"
Výhody: "We arrived about 20min earlier than expected. Our bags were checked in for free and we got them on time and without issues at the baggage belt on arrival. Snacks and drinks are not free but available for purchase. There isn't any kind of on-board entertainment. We sat in the last row and we have plenty of leg room - surprisingly."
Nevýhody: "No drinks for free. It would be nice to get at least a glass of water. But it is understandable that low budget- short flights are not offering such services anymore."
Výhody: "The crew. And the wheelchair personnel in both Prague and Dublin were outstanding."
Nevýhody: "The one-hour, 50-minute delay. And why are both airports using stairs instead of jet bridges?"
Výhody: "The staff were okay."
Nevýhody: "Everything else."
Nevýhody: "Extra baggage cost"
Výhody: "On time"
Nevýhody: "Haven't received a response to my late flight from London to Dublin from Ryan Air- flight Fr143"
Výhody: "They didn't make me check my bag on the first flight but did on the second. It cost me 50 Euro, which is more than I paid for the flight. Overall, good airline if you pack light."
Výhody: "Liked absolutely nothing."
Nevýhody: "The staff was rude and took every opportunity to scam more money out of the passengers. I will never recommend Ryanair to anyone. Never have I been so disappointed in a travel experience. I'd rather be dragged off a United plane than ride Ryanair again."
Nevýhody: "U have to print boarding pass 2 hours before I did t See this written anywhere . Also they close the gate 30 minutes before and it takes 30 minotes to get to the gate Very difficult process so fate was closed and I had to pay 60 eu for luggage which was never clear anywhere and I had to check-in 3 hours before you have to check in before u can print the boarding pass so I was looking for a boarding pass but could t get it since I didn't know I had to check In???????? Mo5hi g explained anywhere!"
Výhody: "Quick flight, no hassle."
Nevýhody: "Delayed without explanation, boarded the plane then sat for 40 minutes waiting to take off."
Výhody: "The flight was okay."
Nevýhody: "One of the attendants was very rude to my group leaving Ireland. We had previously checked in to our flight but didn't have our boarding passes printed. Instead giving us direction, she sent us away to figure out how to get our boarding passes in an airport we had been in."
Výhody: "Flight was smooth, plane was comfortable, staff very nice"
Nevýhody: "I did not appreciate having to obsess for weeks about the luggage restrictions and whether we met them; the fact that we had to arrive with a printed boarding pass in hand. -- when you are traveling that is not easy. The flight turned out to be just fine, but I was expecting to be hit with another charge right up to the moment we got on the plane. Were we just lucky?"
Výhody: "Everyone was very nice, and the flight was uneventful. Will fly again and learned lesson about luggage fees."
Nevýhody: "Had two bags to check. Paid for two bags in advance. Didn't know there was a total weight allowance across two bags. First bag ate up most of total weight allowance which forced me to pay for the overage on the second bag of €70. I thought I could bump up my second bag to the higher weight class when checking in instead of having to pay the overage charge that was three times as much. Found out during boarding they were checking bags for free...should have done carry on and avoided the extra costs."
Výhody: "They didn't lose my luggage"
Nevýhody: "I was told I could not use my pillow for take-off, landing and the majority of the in flight. I broke my neck years ago and I need the pillow for neck support especially for takeoff and landings which are always the most painful part. ( Didn't help that the pilot had rough decent and a violent touchdow on landing). I just truly am baffled as to why I was not allowed to use a pillow? We are not talking about some large bed pillow we are talking about a small pillow that takes up no room and is specifically made for flying. I tried using my water bottle as neck support but it was no luck. Flying is already painful enough and to not be allowed to use a pillow which helps to support the neck is truly agregious. I really don't know what to say on why this wasn't allowed but I hope this issue is solved with upper management so the next person with such a problem will Never have to go through this. As for I, I will never use Ryanair again. Truly disappointing."
Výhody: "Cabin crew were brilliant and dealt with all questions with ease. Well trained team and immaculate appearance."
Nevýhody: "Rough landings but not sure if that's due to aircraft model."
Nevýhody: "over head was so small could not get bag in that was perfectly fine on other flights. And it is the only airline that we had to go to verify passport . All other did it while we were in line."
Výhody: "Extremely efficient self service bag drop. Not as harsh as last time I flew with them many years ago. Was reluctant to fly them again but decided to give them another try since price was much better than others. Was pleasantly surprised."
Nevýhody: "Seats do not recline."
Výhody: "Crew and organized operating system"
Nevýhody: "I couldnt slepp in flight"
Nevýhody: "We were kept waiting for at least 20 minutes in a closed very hot airtight bus as other passengers were late. Why we weren't allowed to board and they didn't go back for the others I don't know"
Výhody: "Left on time."
Nevýhody: "Seats did not recline. We were overcharged for bags at the gate in Prague. They do not even provide water unless you pay 3 €. In the end if I had bought a ticket for the same extra cost I paid I would have had a better flight. Never use it again."