Najděte levné lety do St. Moritz

Výhody: "Spacious Aircraft, nice business class, friendly crew, punctual flight"

Výhody: "I loved the upgrade to business class. It was private, spacious, and very hospitable."
Nevýhody: "N/A"

Výhody: "Great service."

Výhody: "Checkin was smooth, cabin crew and service was great. Absolutely no complaints."
Nevýhody: "Nothing. All was exceptionally good."

Výhody: "Friendly Crew , modern and spacious aircraft B777"

Výhody: "Crew were good, apart from forgetting at breakfast time that I had ordered gluten free food. Food was OK but not memorable."
Nevýhody: "Business class is not as roomy as other airlines. My partner had to climb over me to reach the aisle, there is very little storage space and seat size is quite small. Choice of movies is limited."

Výhody: "Good flight"

Nevýhody: "Delayed again"

Výhody: "Great service & lots of room to sleep"

Výhody: "choice of movies were very bad"

Nevýhody: "Roughest flight ever, many people got sick, too much turbulence to fly"

Výhody: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."

Nevýhody: "I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service."

Výhody: "Chocolate"
Nevýhody: "Staff not very friendly. Very small seat. Worn out plane."

Výhody: "It reminds me of school dinners"
Nevýhody: "Bland, over cooked No thought into the presentation or flavour"

Výhody: "not enough room, everything hastily delivered"

Výhody: "good entertainment system, modern aircraft , friendly and competent crew"

Nevýhody: "Penalising passengers who travel on board with only a smaller bag by making them put this under their seat in front in front of them whilst others are bringing on two huge bags"

Výhody: "Overall good"
Nevýhody: "Delay"

Výhody: "Smooth, on time flight"

Výhody: "Plane was comfortable (for a plane) and the staff were polite and efficient. The flight made up lots of time and the in flight snacks were very welcome."
Nevýhody: "The flight was very delayed, and the communications from Swiss was lacking. In fact their app thought the flight had taken off and landed on time?!"

Nevýhody: "Seats too small."

Výhody: "Got bumped to business class."
Nevýhody: "What's not to like about that?"

Výhody: "Great entertainment system"
Nevýhody: "Leg room space was a bit restricted compared to what I am used to"

Výhody: "Crew was great."
Nevýhody: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."

Nevýhody: "We did not receive the baby pram after landing. Needed to pick it up at the baggage claim."

Výhody: "Painless flight"
Nevýhody: "No bottles of water for economy flyers"

Výhody: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."

Výhody: "Food was great."
Nevýhody: "No USB. Entertainment was so-so."

Výhody: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Nevýhody: "Everything was good."

Výhody: "Aircraft clean, staff friendly and efficient"
Nevýhody: "Lighting in aircraft is too bright Food offers by swiss in economy is terrible. My company di a not support business class travel"

Výhody: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Nevýhody: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"

Výhody: "Accommodating"
Nevýhody: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."

Nevýhody: "They checked at the gate all our hand luggages to make sure we didnt exceed the 8 kilo mark. This is very cheap and only suitable for the low cost airlines. I expect swiss air as a higher class flight to turn a blind eye on this matter"

Výhody: "Best flight in years. Attentive crew, very good food and wine, on time. Strongly recommended."

Výhody: "The attendants were cordial"

Výhody: "Friendly cabin crew"
Nevýhody: "Again, boarding was chaos. No special boarding for star alliance gold member."

Nevýhody: "The handle of the pull-stick that slides into the suitcase was broken off with the pull-stick sticking out of the TUMI suitcase. Used a pen point to release it and get it back into the suitcase. No handle so it was impossible to drag the suitcase. The ground personnel representing Swiss Air at the Boston Baggage carousel was a novice, had never filled out a baggage claim form before. Told me they would phone me. I am a bit skeptical about this claim. Not sure if it was Swiss Air of the local ground personnel who damaged the suitcase."

Výhody: "The entertainment consoles are great, plane is modern and clean, staff on board are very considerate and helpful. Flight left and landed on time and our luggage arrived intact. Everything that we paid for we got."
Nevýhody: "The space between the seats is very small, and the seats recline very far, I found myself a bit too tall to fit in them comfortably, as even reclined my neighbors seat was nearly pressed against my nose. My much shorter girlfriend did not have this problem, and slept through the whole flight. SWISS only has one or two check in agents at LAX, and the wait was about 3hr to process the 300-odd passengers on our 777. I know they're only running a flight or two a day from LA, but I am sure there's a speedier and more efficient way to check us all in."

Výhody: "All of it Plane was only a third full so"
Nevýhody: "To get on the plane via bus"

Výhody: "The food and staff were very good."
Nevýhody: "You should board the plane from the back so people aren't climbing over each other. Paying to pick a seat is a huge turnoff. Economy very cramped. Lufthansa was better on that."

Výhody: "Friendly crew"
Nevýhody: "Very uncomfortable seating"

Nevýhody: "At the moment I bought the tickets, I got in contact with SWISS in order to book the seats and a baby bes for a small baby. However, I was told by the contact center that it was not possible to book seats (not even buying them). I have also tried to do it online, without success. One day before departure, I called again and got the same answer and was told to book seats and baby bes during the check-in at the airport. At the moment of the check-in in Dubai, I was informed exactly the opposite: that I should have requested it via contact center or online up to 48h before the flight!! Personnel at the airport was very impolite. Inside the plan, the crew was very nice and helped us to have seats in front with a small bed for the baby."

Výhody: "No issues. Loved it."

Výhody: "Entertainment"
Nevýhody: "Seats had no legroom, no choice of food given for dinner, and was just offered a veg wrap"

Nevýhody: "Different requirements for a carry-on luggages then the connecting flight. I was not allowed to take my carry-on with me where I had my stuff for my connecting 11 hours long flight."

Nevýhody: "Late leaving HK meant I missed connecting flight!"

Nevýhody: "The Zurich Business Class Lounge was overcrowded and dirty. Poort food options and shockingly rude staff!"

Výhody: "Everything went really well, including the check-in. I think that the personnel went further than it was necessary to make everyone feel welcomed. Not to mention, that the snack, which was completely unexpected, was delicious. To top it off they gave everybody chocolate to say thanks for flying with them. :-)"
Nevýhody: "Can't think of anything"

Nevýhody: "It was all great, apart from the bus we needed to board both sides air sides which delayed and complicated the process. Boarding at the terminal itself is much better."

Nevýhody: "The food honestly"

Nevýhody: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"

Výhody: "The flight wasnt completely full so we were able to spread out a little bit and be more comfortable"
Nevýhody: "The entertainment"

Výhody: "Fast and easy"
Nevýhody: "It was too many bags on that airplane and no regulation it a help from the crew"

Výhody: "Boarding was quick, the food was nice, all the attendants hadn’t big smiles on their faces, the pilot was experienced."

Nevýhody: "It was late and missed connection. Had to buy a new tix form Aegean !!!!"

Výhody: "Would fly again! Food was excellent (warm meal on a 2.5hrs flight!), got an empty seat to use for my baby, they didn’t break her stroller or car seat, they didn’t lose our luggage."
Nevýhody: "Seating little tight (especially if seat in front of you reclines)"

Nevýhody: "We have a delay. Alrhoght we order kosher food- we werent in the list- so there was no food for us. At the end one of the passagers didnt wanted to eat so they gave us his portion. Was cold and the feeling of been forget is bad. Specially when you are traveling with a 2y old. That is hungry abd tired. Very disapointed."

Nevýhody: "40 mins inside the plane before departing with temperature 30 Celsius when aircondition not functional"

Výhody: "Service was excellent, planes left on time and arrived on time or early."
Nevýhody: "Absolutely worst leg room of any airlines I have ever been on. My knees were jammed against the seat in front of me. It was the most uncomfortable I have ever been on a commercial airplane. Had it not been for this I would have given the airline an excellent review."

Výhody: "Good service! On time!"
Nevýhody: "not nearly enough room, despite having bought extra legroom seats. Crowded.."

Výhody: "There was food even for low cost travel. Very good plane"

Výhody: "The staff was polite."
Nevýhody: "For some reason my boarding pass wasn't scanning. They took me to the side and had to do it manually even though everything was correct."

Výhody: "Friendly staff Delicious food Comfy seat Timely breakfast served quickly"
Nevýhody: "Had to put my carry on luggage far from my seat since there were too many people with carry on"

Nevýhody: "Our bag was delayed, and we had to fill a claim"

Výhody: "Clean modern aircraft."
Nevýhody: "Both flights were late. Cabin crew arrived at plane at the last minute. The person next to me asked repeatedly for a glass of water for his child but was not accommodated. Staff seemed stressed."

Nevýhody: "Cold on the plane"

Výhody: "They charge us 40 ero each for bagage. Mabe it was my foult thst i didnt notice that the air price not include bage. Smal wotld u know I thing it is not fair"

Výhody: "Very bad"
Nevýhody: "All the team"

Výhody: "Service and boarding was smooth and professional. Everything was nice in regard to the flight. Very pleasant crew."
Nevýhody: "Very tight seats. I am glad I am not a large person or had to sit next to one. It would have been very difficult. Even in these days of tight seats this was smaller than most."

Nevýhody: "parked nesr chute but used buses to take us to the terminal"

Výhody: "Boarding wasn't the most efficient, but when is it ever? I had never flown with Aegean but had to take two flights with them between Munich and Rome. Economy seating was very comfortable, the aircraft were attractive and immaculate, the crews were lovely and quick, and the food on both flights was shockingly good."
Nevýhody: "My flights were short, but it would have been nice to have a movie on thr screens distributed throughout the plane."

Výhody: "good service prompt take off quick disembarkation"
Nevýhody: "the two paramedics in the seats next to me clearly engaged in an inappropriate workplace relationship lol"

Výhody: "check-in staff and crew were very friendly, food was ok. wine selection was great."
Nevýhody: "passengers have no clue how to queue."

Výhody: "Comfortable, friendly attendants, good food served."
Nevýhody: "There isn't entertainment, however, it was very comfortable and relaxing."

Nevýhody: "Bag fees for 2 20KG bags were about as much as the ticket, not worth the cramped seats and lack of services."

Výhody: "Clean airlines, very efficient. Staff was nice."

Výhody: "Cabin crew was friendly and helpful. The plane was clean and for the most part departed and arrived on time."
Nevýhody: "The boarding process...it was a zoo. All customers are in line boarding at the same time and the gate agent did nothing to prevent it. The cost for a checked bag was 45 Euro which seems awfully high to me. Perhaps it's cheaper if you book it beforehand as opposed to at the airport."

Výhody: "25 minutes flight was awesome! Pilot take off and landing was smooth."
Nevýhody: "Luggage at baggage claim took longer to receive than the check in and flight combined"

Výhody: "- free wine..."
Nevýhody: "- they charged 80 to check in 2 bag (within size and their weight limit) - it took 1+ hr of waiting in line to provide your bags for check in - I had to get out of line to go "buy" the check in bags and then get back in line again - Waitress spilled drinks on a person in front and got my book bag on the floor wet."

Výhody: "This was fine."

Nevýhody: "Didnt have too much time for flight change.There should be separate control scaners for ppl that are changing flights."

Nevýhody: "The staff in Athens airport, at the ticket desks, were disinterested, and actually rude. Bad impression."

Nevýhody: "The ticket didnt specify the type of economy class so we had to pay for extra baggage"

Nevýhody: "at the return ther was a missunderatandig regarding the availibility at the flight"

Výhody: "Quick flight from mykonos to Athens. IIt's a small airport can arrive 1 hr from departure"

Výhody: "the view was nice, yogurt with honey at the meal was good. other food, not so great"
Nevýhody: "i flew into athens in business class but back in econ, there was a huge comparison between how the crews treat passengers. i don't see why crews should be smiling to business class passengers but not to economy class, we're all customers after all."

Výhody: "The flight attendants were very friendly and accommodating. There was definitely a positive vibe from the entire crew."

Výhody: "A staff member took us to our connection flight and she made us run for 30 minute. It was terrible. I am 55 and i could not breath and my body hurt and i am at bed con not move. My trip is destroyed. I am very very angry. It is impossible what she did. She didn't care at all that there were people that stop running and lost their flight. She didn't walk fast, she run hard. It was crazy, there people who cried. People who fall down. Absolute the worst thing that I have to go through"

Výhody: "This was such a smooth flight. It was one of my best flights and I fly alot.."
Nevýhody: "Not applicable everything was wonderful"

Výhody: "The staff was nice. We got there alive."
Nevýhody: "The flight was so cramped, my husband actually scraped his knees on the chair in front of him. Like, a legitimate abrasion on his knee. We weren't seated together, but the people in the plane weren't wearing deodorant or any kind of smell prevention, so the plane was ripe as heck. There was no rhyme or reason to the way the attendants served us - they'd skip people, then come back 20 minutes later to finally serve the skipped person a drink. There was absolutely zero entertainment on the plane, and the food was bad. The airline staff at the airport before departure was even worse! Kayak didn't allow me to buy a bag allowance when I bought the tickets. And there was NO advance warning that there was a weight limit for carry on bags (8kg by the way). So, we got to the airport and had to pay over £100 to check all of our bags. I didn't bring a laptop case, because my bag was usually a carry on, so lo and behold, I got there and yay! My laptop is broken and won't turn on. The flight was incredibly turbulent and my life flashed before my eyes a couple of times. We also had to go to 3 different ticketing Windows and bag drops just to get my ticket and check our bags. You would've thought they were building a rocket ship with the amount of effort that went into the whole ordeal. As I mentioned before, we weren't seated together, and nobody told us this or mentioned it when we got our tickets. Just ridiculous!!"

Nevýhody: "300 to 350 people online waiting, few windows open. We waiting for passport checkup for 1 hour. I had very bad experience. I don't know it was aegian airline or Greek airport. I think if aegian airline has nothing to do with passport check up then it's airports fault. For European Union were only few people and 2 windows open. For us us citizens and everybody else 300 to 400 people only 4 windows open. I would try to avoid Athens airport in the future"

Výhody: "great crew, all smiles"

Výhody: "Could not have been better"

Výhody: "Quick check-in"
Nevýhody: "Being asked to complete survey"

Nevýhody: "NO mention that a piece of baggage was not included in the ticket price. Did not find out until I reached the check-in counter at the Thessaloniki airport to drop my bag. The woman was very rude at the counter when I questioned why there was a fee when nowhere on the website was that made clear. Not even when I checked in online. I then had to go to another counter and pay 35 euros for the bag which is a very high cost for a domestic flight. When we arrived in Athens, it took an extremely long time for the baggage to reach the claim area. My bag was damaged. One of the zipper pulls was completely ruined. I cannot imagine how this was done because it is an extremely sturdy piece of metal. There are plenty of handles and straps to pick this bag up by a handler so I cannot imagine any reason to yank on the zipper pull. The way the bag is constructed it would have been impossible for the zipper to have caught on anything. The handler had to have made a deliberate effort to pick the bag up by the zipper pull rather than a handle. I have been traveling for a month in Greece and Turkey using Turkish Airlines and never had any difficulties. My bag has gone through countless handlings by crew in Turkey, Greece, Germany, Belgium and the U.S. and it has survived until this one event by Aegean. This will be my first and last flight with this Airlines. Very disappointed. I make every effort to support the smaller airlines but Aegean has not earned me as a repeat customer. In terms of comfort: narrow, cramped seats."

Výhody: "Very professional crew. It seems that crew appearance has gotten lax with other airlines these days and Aegean crew looked neat and tidy and they were all happy and smiling and professional."

Výhody: "On time, good service, clean aircraft, friendly staff, good quality food."
Nevýhody: "Neither Kayak NOR Aegean informed us in advance that the ticket purchase did not include EVEN one piece of checked luggage. Discovered this at the eleventh while checking in online."

Výhody: "Everything was great!"

Nevýhody: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Výhody: "Crew helpful. Food good."
Nevýhody: "Better range of movies please"

Výhody: "General flight journey"

Výhody: "Nothing!"
Nevýhody: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Výhody: "It was all fine"
Nevýhody: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Výhody: "Crew were great, food, entertainment, seat and everything else was great as well."

Výhody: "the crew was nice"
Nevýhody: "Seat confort on long flights, leg rooms,"

Výhody: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Nevýhody: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Nevýhody: "My suitcase didn't come with the airline."

Nevýhody: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Výhody: "Nothing to mention"
Nevýhody: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Výhody: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Výhody: "Very friendly onboard personnel - I really had kind of homy feeling."

Nevýhody: "Still waiting to board after missing this connection had to be booked on another airline"

Výhody: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Nevýhody: "Boarding was chaotic and congested with not much information or order."

Výhody: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nevýhody: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Nevýhody: "Flight departed 35 minutes late"

Nevýhody: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Výhody: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Výhody: "I got some rest"
Nevýhody: "unable to charge my phone or watch movies"

Výhody: "Boarding was quick, Flight on time....just a regular service and plane"
Nevýhody: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Výhody: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Nevýhody: "Nothing"

Výhody: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Nevýhody: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Výhody: "Pleasant flight"

Nevýhody: "Bag was lost"

Výhody: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Nevýhody: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

Výhody: "Consistently high standards"
Nevýhody: "Nothing"

Nevýhody: "OLD plane without comfort or entertainment"

Výhody: "Everything. Staff incredible."

Výhody: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Nevýhody: "Nothing! It was all great!"

Výhody: "Arriving more or less on time"
Nevýhody: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Výhody: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Výhody: "Easy airport business"

Výhody: "quick boarding, responsive Airline stewardess, very polite."
Nevýhody: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."

Výhody: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Nevýhody: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."

Výhody: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Nevýhody: "Quite bummed that the flight didn't have wifi / USB):"

Výhody: "The crew was very nice and helpful."
Nevýhody: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."

Výhody: "Special treat for King's Day Friendly crew"
Nevýhody: "15 min late boarding 30 min delay leaving the gate Very little leg room"

Výhody: "We really liked the KLM people, from the check in crew to the flight attendants."

Nevýhody: "I missed my flight because of MU"

Výhody: "Except for my negative comment, a good flight."
Nevýhody: "I paid extra for a window seat, but due to the poor alignment of the seats with the actual windows, I actually sat next to a wall! Nol much to see out of a wall. If KLM are going to charge extra for a window seat, then they should make sure there is a window there! If the seat had actually had a window it would have been an excellent flight."

Výhody: "Short flight friendly crew"
Nevýhody: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."

Výhody: "Captain was updating us with the delay status."
Nevýhody: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."

Výhody: "Flights left on time, arrived ahead of time. Seats comfortable. Baggage arrived quickly. No charge for wine/beer, although I do not imbibe when flying long distance. Food ok for airline food."
Nevýhody: "Unable to pick seats in advance,, were assigned seats that did not recline for 11 hour flight. One bathroom not functioning. Very limited movie choices for inflight entertainment. Seat belts much shorter than other airlines, so very confining, unable to loosen to relax in any position other than sitting straight in seat. In Rome had to check in & go through security at Terminal 5 then get bussed to Terminal 3. Only airport where we had to take out all electronics, including converter plugs, headphones, etc, place in a flimsy clear plastic bag ( that broke ) to go through security. Line to check bags pretty slow for number of passengers. Glad we had plenty of time."

Výhody: "Staff very nice, plane clean and nice food"

Výhody: "Staff was excellent. Entertainment options pretty good."
Nevýhody: "Seems very dated. Business Class felt cramped and not very luxurious."

Výhody: "It was a KLM flight so good"
Nevýhody: "Could not select seats in advance even as a Platinum level Air France / Skyteam card holder as it was purchases as China Southern."

Výhody: "The crew was very friendly and professional"
Nevýhody: "The seat space was a little narrow"

Výhody: "Flight crew is very kind. Seats are confortable with plenty of legroom. Food is excellent and overall it was a beautiful experience."

Výhody: "I liked boarding was easy and quick. I liked the space I had in economy class for my legs."
Nevýhody: "I didn't like how I had to fly from Germany to Amsterdam to London. but for the fare, I guess I can't really complain"

Výhody: "It was ok"
Nevýhody: "Teleportation"

Výhody: "All was fine."
Nevýhody: "All was fine."

Výhody: "Plane was half empty so I had plenty of space"
Nevýhody: "My entertainment screeen froze in first 40 min of flight, the food portions were tiny"

Výhody: "OK small flight to warsaw from Lviv"
Nevýhody: "Took too long the flight to Lviv and my luggage never made it on the flight."

Výhody: "The Dreamliner is shiny new and comfortable. Good authentic Polish food. Great variety of in-flight entertainment."
Nevýhody: "On-time performance was so-so, take-off was delayed ~1hr because of connections, had to wait on the runway at the destination airport, had to wait an eternity for my bag. Whatever genius who designed the in-flight entertainment controls should be punched in the face. The on-screen buttons are so easily pushed by passengers making their way to and from the aisle that passenger assistance and reading lights always go off on their own throughout the aircraft."

Nevýhody: "Everything was good except for the temperature. The plane was too hot."

Výhody: "Over all was ok nothing exceptional but boarding was very slow, and slk of us with connections did not make it as the luggage came on the carousel 60 min afterward checked the security. Will not use them again."

Výhody: "It took me to Warsaw"
Nevýhody: "Very small, uncomfortable plane. Late."

Nevýhody: "no seat assignment"

Výhody: "Very friendly crew member."
Nevýhody: "If you book a afternoon flight with LOT, you should be aware your plan will mostly arrive late"

Výhody: "Good food and service."
Nevýhody: "Tv is very difficult to see at that distance. Poor choices of films."

Nevýhody: "The 787 is a very good plane, but I could do without the footrest underneath the seat; it just got in the way."

Výhody: "Comfortable seats. Professional pilots. Variety of movies."
Nevýhody: "Food is junk. Arrogant rude flight attendants. No desire to do their job."

Výhody: "the flight attendants were very nice."
Nevýhody: "the fact that my carry on bag was broken when we landed in Poland and no one from the staff took even a second to guide us about what can we do about it. the entertainment system was not good at all and the movie section was poor. our flight from TLV to Poland was canceled and they didn't know about it until 4 hours before the flight!!! Not sure I will fly with this airline again in the future."

Nevýhody: "Baggage policy was confusing end I ended up with baggage fees about the same cost as the flight"

Výhody: "The flight was on time and the crew was great"
Nevýhody: "All of my bags got left behind. We landed over 18h ago and there is still no information about them"

Výhody: "Great crew, new plane, good business class seats,"
Nevýhody: "Messed up security clearance arrangement. Total confusion about secondary clearance requirement, only informed at boarding at gate that a lot of travelers needed secondary clearance. No objections to secondary clearance, but procedure a joke. Machine was half way down the terminal. Half hour wait, and you could have left your carry on with somebody else, get cleared by machine, pick up your bag again and get on board."

Výhody: "They were efficient though. So in this case I need to recognize and congratulate the crew they were there they delivered the service."
Nevýhody: "Again same thing crew unfriendly not even the smallest smile."

Výhody: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Nevýhody: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them"

Nevýhody: "The airline left bagages of 30 passengers at Origen since AC was too small. Two hours at the airport to file report, have to wait for next flight Never again LOT"

Výhody: "Nothing."
Nevýhody: "I travel internationally regularly on business. Lot Airlines was hands down the worst airline I have ever flown with. They charged me twice for the same exact tickets and then would not refund me the entire fare. The deducted $300 to process back the credit. Personnel, at both the airport and in flight, were curt, uncommodating and lacked customer service. On my return flight from Warsaw there was a large, disruptive group with a number of unruly children & airline staff did nothing to address the children running across seats, screaming and wreaking havoc for over 8 hours. Passengers could not sleep & the noise was unbearable."

Nevýhody: "I paid $ 55 extra for my seat # 20G.Company changed aircraft(it was Boeing 777-200).I did't get what i paid for. They gave me seat #30G(regular).Do i have a chance to get my money back?"

Výhody: "From check-in to boarding went as smooth as possible. 5 star service."

Výhody: "Everything"
Nevýhody: "?????????????"

Výhody: "Flight was on time, the crew was very pleasant. No complaints"

Nevýhody: "LOT REQUIRES RECEIPTS FOR ALL LOST ITEMS WHEN THEY LOSE YOUR LUGGAGE. There is nobody to talk to in order to appeal. They will only deal with you by email. If they lose your luggage, you lise... BIG TIME!!!"

Výhody: "Airplane was super old, no tv, food was horrible"

Výhody: "I got to Warsaw safely."
Nevýhody: "The flight was delayed 3 hours."

Výhody: "On time"
Nevýhody: "Baggage charge and hot plane"

Výhody: "Nothing. 0/10 do not recommend."
Nevýhody: "The complete and total lack of a flight."

Nevýhody: "Flight was delayed by an hour - boarding was delayed 5 minutes at a time so you needed to stay by the gate."

Výhody: "Nothing"
Nevýhody: "440am flight left late, ran to customs and begged to cut the line, while people complained at me and my wife, then landed and told my luggage is lost. The best part was when I was asked if I had lugggae insurance because they didn't want to look for my luggage"

Výhody: "Professional personal from the check-in desk and crew on the bord. It was easy and very quickly Yo get to warshava from Lviv. Thank you"
Nevýhody: "I like everything! No dislikes!"

Nevýhody: "Flight was late to leave Warsaw, no apparent reason given."

Nevýhody: "Our tickets were very expensive compared to other airlines and had to buy food and drinks."

Výhody: "I love flying on the Embraer jets. Very comfortable. Flight was punctual, crew were friendly and helpful. Cabin had a good atmosphere. Warsaw Airport is a great airport to transit through."
Nevýhody: "The meal service is a bit inconvenient. First round, they sell food. Second round, they give out complementary drinks (tea, coffee, water, no juice or soft drink). Third round, they give out a complimentary snack. It takes ages (more than half way through the flight) for free snack to come around! I would rather eat my bar before getting my drink. If you could reverse the order I think it would work better. That is, give out the free snack, then the free drink, and then lastly sell drinks and snacks to those still hungry."

Výhody: "The food available were quite delicious."
Nevýhody: "There was no window shades to block the sunlight."

Výhody: "lots of legroom on this flight"

Výhody: "Nothing much"
Nevýhody: "The aircraft was very small with exposed wings and it was very noisy"

Výhody: "Totally uneventful is the best way to fly."
Nevýhody: "I can think of no additions unless inflight massages and foot rubs are options;)"

Nevýhody: "Food could have been better than just sugar wafers."

Výhody: "The plane loaded on time and left on time. The flight was quite smooth. Best of all, the flight attendants gave out Prince Polo chocolate bars, the best candy in the world."
Nevýhody: "The plane did lack a photo of John Paul II, though he was featured extensively in the airline magazine. Further, there wasn't much in the way of traditional Polish music playing during the boarding process. These aren't huge problems, though. Still a great experience."

Výhody: "I liked the foot rests!! I liked the way the seats reclined and the new tinted glass allowing one to still see out. I liked the individual TV monitors. The staff was friendly and helpful. It was a good experience! I would surely fly LOT again."

Výhody: "They put me up in a hotel for the night."
Nevýhody: "An unexpected, last-minute schedule change."

Výhody: "Polite and competent personnel, lots of leg room."
Nevýhody: "They could stand to give us a little more food."

Výhody: "Clean"
Nevýhody: "No good service"

Výhody: "They cancelled my flight and rebooked me for a worse flight without any compensation."

Nevýhody: "The plane was still in Warsaw (didn't make it to Prague) but we weren't told the flight was cancled or even delayed until after we were supposed to board the rebooking took forever so long that one in our group was put on an earlier flight than other because his plane left by the time we could have been rebooked."

Výhody: "over all good ."

Výhody: "Quick, easy flight."
Nevýhody: "We had to get on a bus to go to the plane, and then we just stood there in the bus next to the plane for a while and we didn't know why."

Výhody: "yes"

Výhody: "The flight attendants were really nice and kind and the onboard entertainment was nice"
Nevýhody: "LEG ROOM! This was less than normal space! The seats were so close to each other I couldn’t even straighten up my knees! This is a long haul flight, it is not humane to keep people folded in 3 for 12h!"

Nevýhody: "to be able to be on that flight, A delay from Malaga threw everything off."

Nevýhody: "Lost flight same airline delay at Paris :("

Výhody: "The crew was good."
Nevýhody: "The seats are not confortable at all."

Výhody: "Got In ahead of schedule"
Nevýhody: "The boarding process"

Výhody: "Staff was very friendly"
Nevýhody: "We wanted to eat and there was no sandwiches left."

Výhody: "Nothing"
Nevýhody: "The space between seats was just microscopic. I’m 6ft tall and I really had a bad time in those 2h30, all twisted and unconfortable."

Nevýhody: "very rude gate crew. impatient and not helpful. they need a new job if they are so miserable."

Nevýhody: "Had to want in aisle to go to bathroom while beverage cart took forever to get to the back of the plane. Line was 12 deep to get there."

Výhody: "On time overall, no delays"
Nevýhody: "Boarding was awful and no food at all, it is a 3 hour flight and not cheap but even water cost"

Výhody: "N/A"
Nevýhody: "N/A"

Výhody: "Two hour flight, with nice crew. Entertainment on board with a good selection is based on wifi and your ownd device. On time"
Nevýhody: "Food is not free. If you want some, pay for it (what nowadays is normal). Leg space was tight for me"

Výhody: "Price"
Nevýhody: "A cup of water given anywhere else for free was not provided. There was no entertainment. The plane was old and seats very uncomfortable"

Výhody: "Quick boarding"
Nevýhody: "The lack of water offers during the flight"

Nevýhody: "This is my second time flying with this airline and it’s 40 mins late leaving again! Poor reliability and flying at night with my young son. I did not want to arrive an additional 45mins later in a city that can be dangerous"

Nevýhody: "Loud people around"

Výhody: "Fast efficient boarding."
Nevýhody: "No frills flight. You have to pay for snacks and drinks."

Výhody: "When I got off a previous flight, I had missed my connection. I was greeted with someone who had already booked my next flight. Also, the seat was fairly comfortable for a 2 hour flight."
Nevýhody: "As great as it was that they booked my connecting flight, I wish I could have my luggage. It has been over a week and I believe that it is because I had such a short layover from my first flight to this one."

Nevýhody: "A porter checked our bags at the gate without asking us whether we were traveling beyond London, so the bags were never transferred to the transatlantic flight nor did they arrive in SF. It wasn't necessary to check them because there was plenty of room in the overhead bins when we got on the flight. We immediately asked a flight attendant to help when I realized they might not go through and he said he spoke to someone who caught and tagged the bags to go through, but it still didn't happen. It would have been easier if he had just brought them to us on the plane. Another women's bag was taken with all her baby supplies and bottles in it for a 16-hour travel day. Very frustrating for all of us."

Výhody: "Loved the service and the plane"
Nevýhody: "seats are uncomfortable."

Nevýhody: "The choices of movies and entertainment on a 9+ hour flight was not good."

Výhody: "Crew was friendly and very helpful."

Nevýhody: "No ability to do online checkin both websites were not working."

Výhody: "it got me to Madrid!"
Nevýhody: "no legroom. the flight crew didn't look happy....they don't smile??"

Výhody: "I had my reservations about Iberia air after reading reviews of them online so was surprised that my trip was pleasant. The food was actually one of the best I had in a while for an international flight and flight was on time. Service was courteous and prompt too, for the low price I couldn't have asked for more."
Nevýhody: "I couldn't get my touch screen to work so didn't watch movies. But I also didn't bother to ask the stewardesses and just went to sleep. The seats were just the right size for me but can see ow it might be a problem for larger people. I'm guessing the seats are European size?"

Výhody: "The flight has enough leg room considering I'm 6ft. The entertainment was world class. The flight was smooth."
Nevýhody: "The flight attendant was slightly rude. The food was not so good. Every meal they had, had cheese in it."

Výhody: "Everything was pretty good"
Nevýhody: "The seats were kind of tight."

Výhody: "The senior flight attendant was responsive."
Nevýhody: "I paid for 2 tickets and 2 seats. My friend was ill but I didn't cancel her seat. I was not given the paid for aisle seat. I was given the middle seat and a last minute person was given my seat!"

Výhody: "Everything was fine but the tight seat 12D from Madrid to T Avivsee"
Nevýhody: "See above"

Nevýhody: "Upon boarding the aircraft was really hot, I was sweating in my seat... I did not receive any complementary drinks or snacks."

Výhody: "Food was good"
Nevýhody: "I could not cross my legs and my purse would not fit under the seat. Very uncomfortable flight. Fortunately they had a good selection of movies and TV shows to watch"

Výhody: "Movies, no delays"
Nevýhody: "Luggage was not documented correctly to my final destination by Iberia"

Nevýhody: "We paid $30 each way for extra legroom, but our seats did not provide it, and there were no empty seats available in the appropriate rows to correct the error. As happened before the airline pleaded a "change of aircraft" with no extra legroom seats. We were somewhat accommodated by being re-seated in the middle section with an empty seat between us, but this was not what we preferred or needed."

Výhody: "New aircraft, comfortable seats, and the best of all a friendly and welcoming crew. Love Iberia!"

Nevýhody: "No food and no water"

Výhody: "The aircraft was clean"

Výhody: "Space, meals, movie selection"
Nevýhody: "N/A"

Výhody: "The team in both Rome and Madrid to went above and beyond. They were polite and empathetic to our situation, which was not Iberias fault. And they went out of their way to get us home on time. They always stayed positive. My family of 6 really appreciated. They have earned our loyalty."

Nevýhody: "flight was delayed, still don't have my luggage"

Výhody: "Professional staff."
Nevýhody: "There were a lot of english speaking passengers. Some announcement were translated in English and some were"

Výhody: "Everything with the exception of not having timely arrival status updates"
Nevýhody: "The arrival time was over and hour later. The captain did not update the passengers not even once why we were flying in circles over Chicago before landing"

Výhody: "Flights were on time"
Nevýhody: "I am 180cm. I had almost no legroom. Sitting upright my knees were touching the seat in front of me. There was no water nor anything else offered during the flight."

Výhody: "More service than I would have imagined. Great entertainment selection."
Nevýhody: "Rear portion of the plane only had one bathroom"

Výhody: "Ticketing counter staff"
Nevýhody: "Boarding staff seemed to pick on the size of carry-on bags at random. I saw some overfilled huge duffle bags go through while some small bags were blocked and then found fit into the test-rack nicely. An air-hostess on the plane was too busily chatting with passenger friends to help me but her colleague came to my rescue"

Výhody: "la puntualidad, sin problemas de horario. la tripulacion atenta y servcial"

Výhody: "The entertainment system was excellent! Tons of movies and shows and most of them recent!"
Nevýhody: "Food... it's airplane food - I guess what can you expect. The plane was RIDICULOUSLY HOT. So HOT that it was impossible to sleep. I saw dozens of blankets on the floor - no one was using them. PLEASE make it colder.... at least a little. You can always put on another blanket, but there's only so much you can take off."

Nevýhody: "had to be shuttled from terminal to plane NOT SURE WHICH FLIGHT BUT SOMEWHERE IN THESE 3 ONE OF MY 2 CHECKED BAGS WAS LOST!"

Výhody: "The crew very efficient and hospitality"
Nevýhody: "The airplane its small but new"

Výhody: "Could not have asked for a better crew!"