Najděte levné lety do Vilniusu

Nevýhody: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"

Výhody: "Despite being a short flight, they gave food"
Nevýhody: "Nothing. All ok"

Nevýhody: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."

Výhody: "Nothing !! Such a bullshit flight ever !!!"
Nevýhody: "No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!"

Výhody: "Crew was ok and servicial"
Nevýhody: "Food and reception at door of boarding"

Výhody: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Nevýhody: "Seats were not comfortable, even in Comfort + seating isle."

Výhody: "On time, no hassle."

Výhody: "Crew was very friendly. Food was excellent"

Výhody: "Entire trip was easy and comfortable."

Výhody: "Amazing crews!"
Nevýhody: "N/A"

Výhody: "The cue lines per zone are a brilliant idea!"

Výhody: "The crew was pleasant and boarding efficient I lucked out with first class"

Výhody: "crew was wonderful, great food, quick boarding"
Nevýhody: "cant think of anything"

Výhody: "The crew"
Nevýhody: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Výhody: "I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )"
Nevýhody: "When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !"

Výhody: "Just a routine flight but done with perfect execution."
Nevýhody: "Nothing."

Nevýhody: "Engine noise in the cabin is loud."

Výhody: "Friendly crew, good meal and entertainment"
Nevýhody: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."

Nevýhody: "The food was cold. We were served about 40 minutes after most of the plane got their food. The overhead compartments kept opening by themselves through out the flight. Food was horrible."

Výhody: "25 min ahead schedule!!!"
Nevýhody: "Cabin space, too narrow rows."

Výhody: "Flight attendants were very nice"
Nevýhody: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"

Výhody: "Boarding this large plane went relatively quickly and orderly."
Nevýhody: "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."

Nevýhody: "Flight was delayed by 1h30min, so we arrived very late"

Nevýhody: "Leg space."

Výhody: "Crew was very nice and the plane was clean and comfortable"
Nevýhody: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"

Nevýhody: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."

Nevýhody: "Airplane really old. Cabin configuration economy was in front of economy plus. Just 1 bathroom for economy and economy plus. Economy plus seats old and uncunfuttable ( more than it should be )"

Výhody: "We got to the desk to check in and there was one person being served in front of us. He finished with him, turned and left the area through the dooor. No one came to help us for 15 minutes. Then they came out to answer the phone and said we were 10 minutes past the cut off and we could not fly."
Nevýhody: "Staff just walked away while we were in line, the rudeness and mean attitude, they blamed us for being too late after ignoring us and made us late, they didn't offer an alternative flight until we asked. Overall, horrible customer service. Never been treated so rudely by people in the airlines industry in my entire 42 years of flying!"

Výhody: "Boarding for BUsiness class was fine. Seating was cramped."
Nevýhody: "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."

Nevýhody: "Couldn't make the connection....Overall....an aweful experience!"

Výhody: "The quality of service from the staff and their courtesy. A great asset of the airline."
Nevýhody: "My luggage was left behind - this despite my being lifetme platinum."

Výhody: "Free snack and drinks. Good service."

Výhody: "The airbus 380 was great and the staff very nice"
Nevýhody: "Too mych bad smells after a few hours"

Nevýhody: "The room between seats is unbearable."

Výhody: "Nothing particular"
Nevýhody: "Nothing particular"

Výhody: "Everything was very prefect and would love to fly again."
Nevýhody: "NA"

Výhody: "Crew and boarding, not much else to talk about. Late for take off, but made it on time"
Nevýhody: "Late leaving and arriving."

Nevýhody: "Freezing"

Výhody: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"

Výhody: "The boarding process was smooth and the crew friendly. Flight ran on time."
Nevýhody: "Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston."

Výhody: "Efficient check-in."
Nevýhody: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."

Nevýhody: "Wheel chairs for my ill and aged parents was not provided"

Výhody: "Loved the lovely food and wine from Air France, they even serve fresh french bread with camembert, ice cream, champagne (in economy) and brandy with your coffee!"
Nevýhody: "The cabin on the 777-200 was far too hot (about 25c) and with no individual air vent I found this unbearable on a 12 hour flight. And despite the flight taking place entirely during daylight hours and leaving at 10:30 am, inexplicably we were made to all pull our blinds down and the lights went off after a couple of hours - in the middle of the day and for about 8 hours! So although I had paid for a window seat there was nothing to see apart from the window shade. As it was the middle of the day I could not go to sleep, the person in front of me reclined fully so for me the flight was a hot, claustropobic, dark hell. An utterly miserable experience. I felt like I was going mad, trapped in my own little cell."

Výhody: "Panamá airport is a disaster, unorganized and dirty"
Nevýhody: "Panamá airport"

Výhody: "cookies were great"
Nevýhody: "we paid for two seats together (one aisle and one middle) an exit row with extra legroom from paris to LA. but when we got to Prague they had one of us in the middle seat in the exit row and the other in a completely different part of the plane, also a middle row. The folks in Prague couldn't fix this, they moved one ticket to a different exit row, not together, different part of the plane. In Paris, but ONLY after I located my receipt on my phone, they moved us to the seats we had paid for."

Výhody: "Crew"
Nevýhody: "No entertainment or usb plugsto charge."

Výhody: "Not much"
Nevýhody: "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler."

Výhody: "Ticket price"
Nevýhody: "Long check in wait in Dubai. Food was shocking - inedible!"

Výhody: "Air France is the worst company I have ever flown with. They changed our seats last minute. They where late both flights. Not worth the stress if your layovers are short. Also they took my passport with no explanation of why into another room with out my permission."

Výhody: "Everything was great - service, food, boarding"
Nevýhody: "More food choice would be great"

Nevýhody: "The worse experience ever. I booked the flight and then they canceled it, i tried changing the dates but the website was giving me an error so i called them, after being on the phone for 2 hr some guy answered who seemed very tired and not thrilled working for LOT. Rood and not helpful, told me to try FB messenger and online changing again. Failed to get a voucher, refund or change the dates online, was still getting an error. on messenger they answered and told me i can get a voucher, i told them i don't want it and after that they stopped replying all together. good thing i got my money back by filing a dispute with my CC company."

Výhody: "Efficient and comfortable"
Nevýhody: "The quality and choice of food to for more healthy options"

Výhody: "Quick flight, comfortable seats"
Nevýhody: "Very, very stressful transfer"

Nevýhody: "Better communication on board. It was difficult to hear and to understand announcements, which were few."

Výhody: "Crew was ok"
Nevýhody: "Short connection time. Missed my next flight so they send me from Warsaw to Vienna and then to Belgrade. Entertainment screen was freezing every 10 min"

Výhody: "Airplane meal was certainly above average"

Výhody: "The flight was relatively short, so that was nice."
Nevýhody: "It left a lot to be desired for a Business Class fare."

Výhody: "Nothing to like in this Lufthansa flight."
Nevýhody: "Boarding was delayed by 40 minutes. Flight delayed by almost an hour. And after departure crew informed us that they has some issues with catering and they will not provide with a regular service. Even tee was not available (they offerred juice, coke). They gave sandwich in a business class!"

Nevýhody: "They lost my bag!"

Nevýhody: "Flight could not taken off in 7 hours delay"

Výhody: "Nothing. Arrived to Vilnius with 10 hours delay. Old airplane. Terrible food. Entertaiment system not working"
Nevýhody: "Everything"

Výhody: "There was in-flight entertainment. It was the cheapest flight."
Nevýhody: "The food was the worst I have had in over 10 years on EU-Asia flights. They missed two connections, causing over 11 hours of delay, and arrived at a different airport. We spent 4 hours dealing with visa procedures and luggage rechecking in Beijing without staff assistance. Deplorable."

Výhody: "There was nothing to like, I will not fly with this airline again if I can help it."
Nevýhody: "Almost everything can be improved! The crew was trying to be helpful but obviously lacked the proper training, the seats are ergonomically incorrect, breakfast did not exist- I had to get a horrible lunch sandwich at 7 am, and the “complimentary water” consists of a gulp in a tiny half filled cup."

Nevýhody: "Toronto airport disappointing. We arrived one hour esrly, but the gate the toronto airport told us to go to was broken so we had to wait for over one hour on the plane. Then the plane was moved aside and we walked to the bus that drove us to the airport. No luggage information given airport Toronto"

Nevýhody: "Be prepared, that overhead bins for hand luggage are very small on this plane"

Výhody: "Direct flight"
Nevýhody: "Long flight."

Výhody: "Over all was ok nothing exceptional but boarding was very slow, and slk of us with connections did not make it as the luggage came on the carousel 60 min afterward checked the security. Will not use them again."

Výhody: "It took me to Warsaw"
Nevýhody: "Very small, uncomfortable plane. Late."

Výhody: "Flight crew was good and on-time."
Nevýhody: "Check-in at Budapest was horrible! Two girls working there were unprofessional, unhelpful, stood there talking and joking while my family waited. I had to sit separate from my wife and small children with special needs!!!! Fire these people!!!"

Výhody: "Very friendly crew member."
Nevýhody: "If you book a afternoon flight with LOT, you should be aware your plan will mostly arrive late"

Výhody: "Good food and service."
Nevýhody: "Tv is very difficult to see at that distance. Poor choices of films."

Výhody: "Food and flight on time"

Výhody: "Crew was great. Food was good."
Nevýhody: "No on-board entertainment."

Výhody: "Very roomy well designed plane. Good communication from pilot and staff."
Nevýhody: "I lost my iPad during this flight. Luckily it was found in the Warsaw airport but the airline did not do anything to help me besides giving me some phone numbers and email addresses. It would cost more to ship it back to the US then the iPad is worth. It would be nice if lot would provide help to get it to me."

Výhody: "Interior seats in Premium Economy class."
Nevýhody: "Employees at the WAW airport. They hired new people. Young people. And they act like Gods. From shaking heads to improper comments to the passengers. Quality of sound at the airport sucks. All announcements hard to understand."

Výhody: "Crew was fine."
Nevýhody: "Not a comfortable seat, no food and no entertainment."

Výhody: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Nevýhody: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them This is not the service you accept for 3000$ flight"

Výhody: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Nevýhody: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them"

Nevýhody: "Terrible never recommend to anyone"

Výhody: "Service in business class."

Výhody: "Nothing."
Nevýhody: "I travel internationally regularly on business. Lot Airlines was hands down the worst airline I have ever flown with. They charged me twice for the same exact tickets and then would not refund me the entire fare. The deducted $300 to process back the credit. Personnel, at both the airport and in flight, were curt, uncommodating and lacked customer service. On my return flight from Warsaw there was a large, disruptive group with a number of unruly children & airline staff did nothing to address the children running across seats, screaming and wreaking havoc for over 8 hours. Passengers could not sleep & the noise was unbearable."

Nevýhody: "Flight was late almost two hours."

Výhody: "From check-in to boarding went as smooth as possible. 5 star service."

Výhody: "Smooth flight, polite employees, quick, comfortable. A decently good flight in my opinion. I did make it to my destination safely :)"
Nevýhody: "Lot charged us a baggage fee, even though when I checked their baggage policy online it started that I was allowed one check I'm up to 23kg and one carry on for free. I even showed the guy the policy and he still denied me. False advertisement at its finest, you know what can happen to a business that has false advertisement.... Right?"

Výhody: "Flight was on time, the crew was very pleasant. No complaints"

Výhody: "Airplane was super old, no tv, food was horrible"

Nevýhody: "I'm still on this roller coaster! Initial flight delayed 3 hrs. Missed connection in Warsaw. Got on another flight with its own connection Munich then Sofia and about to miss that connection too because this flight is also delayed for no reason. Lot app doesn't work. Customer service is horrificly slow and their phone number had me on hold for over 40 min after which dropped my call"

Výhody: "I got to Warsaw safely."
Nevýhody: "The flight was delayed 3 hours."

Výhody: "The flight attendants seemed nice and courteous."
Nevýhody: "They didn't start boarding until 5 minutes before take off and this was just onto the bus that would take us to the airplane. There was no communication why they were running so far behind. Once we landed in Warsaw, we sat on the plane for around 20 minutes waiting for them to bring the bus to pick us up and remove our luggage from underneath. I had a connecting flight I would have missed if it wasn't delayed. They also had the door open while waiting and the heat and humidity was pretty stifling with everyone already standing up waiting to disembark."

Výhody: "On time"
Nevýhody: "Baggage charge and hot plane"

Výhody: "they were not very late - within one hour."
Nevýhody: "For three of us we had only one bag to check. They charged us 70 euro for that bag. All their flights were 30-60 minute late."

Výhody: "We liked the cabin crew, they were friendly and helpful."

Výhody: "Cabin crew were at least apologetic after the delays and shambolic boarding process (see below)."
Nevýhody: "Chaotic flight that was delayed due to overbooking and the failure to deal with it in any competent way. An apparently overbooked flight led to a cascade of errors - there seemed to be a total breakdown in communication between the gate/services team and the ground crew, etc. as to where the extra passengers came from and what could be done with them. They even admitted to their being many misunderstandings among the LOT staff themselves as they struggled to rectify the situation. The worst outcome was that we got trapped in the bus, right outside the plane, for 30 minutes. They had sent us to board while back at the gate they were still arguing over who should actually be on the plane. During this time there was no sign of the cabin crew at all. After 10 minutes or so the driver left to go and have a chat with some of the ground ops team and we were left on our own as the windows steamed up and small children started to cry. The whole thing was an appalling exercise in miscommunication - both between staff themselves and between staff and passengers."

Výhody: "Airline staff were very agreeable. There was a delay in boarding, but we were kept up to date with what the issue was and how long it would delay our boarding procedures."
Nevýhody: "Delay in boarding (not the airlines fault, I am sure)."

Výhody: "lots of legroom on this flight"

Výhody: "Nothing much"
Nevýhody: "The aircraft was very small with exposed wings and it was very noisy"

Výhody: "I guess the plane could have been cancelled, so I should be happy with that."
Nevýhody: "Both planes were late taking off. My wife and I both checked our backpacks, her's made it, mine did not. If my bag comes in they will not deliver it unless someone is there to sign for it. That doesn't work well as we are on vacation and have plans/appointments to be out all day. I'm not sure if I'll ever see my bag again. Avoid this airline if possible. Also boarding is odd as you have to take a bus to the plane, which is slow, extremely crowded, and inefficient."

Výhody: "USB on all seats, games and good entertainments, comfortable seats."

Nevýhody: "Late as always, didnt get anything to drink from warsaw to rzeszow. Not happy at all"

Výhody: "Smooth flight. Perfect service."

Výhody: "Not much to say here. It was a short flight, and it went smoothly."
Nevýhody: "I’ll say the same thing about almost every flight I have, and this is mostly for the airlines. People might fly more and pay a bit more if you give us more room. Being crammed into a tiny seat with a bunch of strangers is never pleasant. Same in this flight. Nothing terrible, just the usual. Also, to the other passengers, sit down until it’s your turn to exit. What is wrong with you that you can’t sit five more minutes? Be polite and let the people in front of you go first, let them have room to grab their bags instead of having your elbows in their face."

Výhody: "Nice stuff."
Nevýhody: "Probably teleportation?"

Nevýhody: "The crew might be greeting passengers onboarding."

Nevýhody: "Sēdvieta neērta un nepiemērota gulēšanai."

Výhody: "Arrival in time"
Nevýhody: "Compartment for hand luggage was full, no space"

Nevýhody: "No information was avSo pick a couple up listen to this device again also right now dictation right now"

Nevýhody: "Not mentioned that in Munich I had to change terminal and pass again on security check. If I would have bought some bottles in Vilnius or Riga duty free, I would have had problems"

Výhody: "Very nice plane and we left on time and the flight was very smooth."

Výhody: "The airplane was brand new. The crew was very friendly"

Výhody: "everything was good enough"
Nevýhody: "I would like a meal and drinks on the board"

Výhody: "flight crew was amazing."
Nevýhody: "Boarding was poorly handled by airport staff"

Nevýhody: "Baggage was broken and two items inside also broken. Was overcharged for baggage."

Nevýhody: "Horrible customer support"

Výhody: "Helpful crew"
Nevýhody: "Nothing"

Výhody: "It was a fairly ordinary flight"
Nevýhody: "Our luggage never arrived at our destination, perhaps something to do with a connecting flight although there were 2 hrs 15 mins between connections. After informing Male Airport, a message was sent to Condor. No news all day. Next day lodged complaint replied they're investigating. Holiday ruined"

Nevýhody: "Ок"

Výhody: "Instructions for connected flights at airpotr were clear"
Nevýhody: "Connection time 10 minutes instead of planned 30"

Výhody: "Short, convenient, direct, value for money."
Nevýhody: "Not comfortable, small plane."

Výhody: "the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least."
Nevýhody: "the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost"

Výhody: "Newer plane for this stretch."

Výhody: "Nice new plane, on time."
Nevýhody: "I pre-paid two checked bags (one each for my husband and myself). At check in we were told I had not done this and we had to go pay at another desk in the airport and come back to the check in line, 40 euros each. I showed the agent my paperwork that showed one bag each--it was not explicit on the paper whether this was the allowance or what I had paid--and she shrugged and said "Bad information. You have to pay now and you can take it up with the airline later." This will be a pain in the neck."

Nevýhody: "The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia."

Výhody: "Good service, good connection in Riga! Perfectly on time!"

Výhody: "They waited for transit passengers Were helpful"

Výhody: "Easy for my friend and I"

Nevýhody: "They delayed our flight from Gatwick to Riga with no information given to passengers. Many of us had a connecting flight with Air Baltic from Riga to Helsinki- which we asked if they will wait for us, the crew member said because the flight was also with Air Baltic, they will wait for us. We got there 10 minutes before take off, and the gate has already closed. Furthermore, we got to the Air Baltic counter, we were given 5Euro meal vouchers even though we will be staying at the Riga airport for 9 hours. Also they gave us terrible customer service attitude, which we definitely do not deserve after being delayed, and causing so much trouble on their behalf. Definitely do not recommend flying with Air Baltic again. I've never been this angry with any air line."

Nevýhody: "on the website i ordered and payed for a meal, and automatically it went to the last and the shortest leg of the flight. it did not ask which leg i was interested in. so i phoned their customer service to get this fixed, they said they cannot fix it and closed the phone on me. on the website is said that from israel you cannot do advance internet checkin, and when i arrived at the checkin they said that i should have done this advanced check in, and since i didn't i need to go to their ticket office and pay a penalty of 35$ per passenger. there also was no warning on the website of any such penalty. i will never fly with them again if i can help it."

Výhody: "On time boarding and departure. Clean plane and friendly staff."
Nevýhody: "Nothing, all was good."

Nevýhody: "This is an airline that has perfected the art of nickle-and-diming customers. One example: I asked for a glass of water. The smug flight attendant told me, “We only sell bottled water,” with a look that dared me to complain."

Nevýhody: "bag measure frames in Riga airport used for aB are smaller than in most airports, as a results we were asked to check some bags in at the last moment. we have had connecting flight through Riga with two hand bags. lets call them big and small. judge by yourself: flight, aircraft, small, big ->Riga CS3, on board, on board Riga-> DHC 8-400, on board, check in ->Riga DHC 8-400, on board, on board Riga-> CS3, check in, check in as you see, the same bags on the same aircraft were allowed or disallowed by the same company based on weather one flies to Riga or from it. i believe there is absolutely no purpose for doing last second interruptions of such kind"

Nevýhody: "An extra fee is charged if you don't check-in online."

Výhody: "The helpful ground person at check-in."
Nevýhody: "This airline company looks a like person who is begging for money. First time in my life I paid for the luggage. 40 Euros!!! what for? Apparently Air Baltic has no clue about how to run a service business. Somebody has to teach them this naked reality: IN SERVICE BUSINESS YOUR CUSTOMERS ARE YOUR MAJOR MARKETING ASSETS! They don't even serve a glass of water, apparently they could not manage to integrate it in the ticket price. But they dare to get thirsty and unhappy customers on the plane. Anyways: This airline company is charging extra for luggage. And I could not see this anywhere when I was buying ticket online. If I knew I'd never buy the ticket from Airbaltic. "Not writing it clearly and visible at the time of ticket purchase" is certainly tricking and misleading us. This is a crime!"

Nevýhody: "In Stockholm they denied my boarding to Riga and Moscow as they told me that I need Shengen visa. When I was buying ticket I wasn't informed that I need to have Visa. I always travel through Europe with layovers and never have this issue before. I had to buy another ticket straight to Moscow and wait in the airport for 8 hours. I ask to reimburse me half of the price of this ticket."

Výhody: "It got me from point A to point B."
Nevýhody: "Seat was uncomfortable and next to an odorous toilet."

Výhody: "Great airline with good airplanes and friendly staff. I was able to board the plane using my iPhone (e-ticket) from Copenhagen to Riga to Moscow."

Výhody: "Food was good, flight was on time, boarding quick"
Nevýhody: "Aircraft was incredibly dirty."

Výhody: "Quick bag drop and security line at Riga airport. Quick boarding with all the larger suitcases forcibly checked in at no charge. On time departure. Seats are comfortable enough for a short flight."
Nevýhody: "(This is more of a comment on Kayak's review page than on the flight.) Haven't tried the food and there was no entertainment."

Výhody: "They did provide a 6 euro food voucher once it was clear the flight was going to be over 2 hours late. The flight and land crew did their best to keep everyone calm under bad circumstances."
Nevýhody: "Flight was just under 3 hours late (long enough to kill most of the day, but just under what is needed to pay compensation). First they said it was problems in Amsterdam, then problems with the plane, then traffic in Amsterdam. It was hard to tell what was true and what was avoiding penalties (it is possible that equipment issues caused them to lose their spot, and get caught in traffic delays). I hate that they charge 2.5 euros for water on the flight. Their carryon rules only allow us to take the smallest of bags (smaller than other airlines) but when I got on the plane, lots of people had medium sized carryons."

Výhody: "Flight was on time which was surprising given a late snow storm in Tallinn."
Nevýhody: "The flight was fully booked, and the system re-assigned seats for a number of passengers. This created confusion as passengers arrived to their assigned seats to find other passengers in the seats. There also appeared to be a miscommunication between the crew as some crew members said to passengers whose seats were taken they should sit anywhere, whereas other crew members tried to get everyone back in their assigned seats. This was frustrating. Also the overhead bin lockers are very difficult to open"

Výhody: "Fine, left on time, short flight."
Nevýhody: "No complaints"

Výhody: "Things moved along fairly well, especially once I was in Riga. The hour layover stressed me out because I wasn't sure if I'd make it to my connection in time, but the airport was not crowded so I managed to get through passport control fairly quickly and made my flight."
Nevýhody: "Flight left a late, which was stressful with an hour layover in Riga where I had to go through passport control. Was very stressed, but made it with ten minutes to spare before my connection boarded because the airport happened to be not crowded."

Výhody: "Booked on kayak and wasn't clear at all about check in or tickets, I looked many times. No way of checking in or getting boarding passes had to pay an arm and a leg at the gate. Also had to pay to check my bag on a half full flight. Have never had to check same bag with Ryanair on over 10 flights now. Will never use this airline again."

Nevýhody: "I tried to check in on my phone and the app did not allow me. The only way was buying lunch in order to move on with the check in process. I decided to get to the counter and the person charged me US$ 35 euros only for checking me in (even though their app had problems to check in). They charged me in total US$ 100 for checking in and checking my luggage. The service was terrible, especially from the person at the counter. In addition to all that, my luggage did not arrive to the final destination and was lost for an entire week. Every time I called the airline, they were charging me per minute even though they were the ones who lost my suitcase."

Výhody: "On time"
Nevýhody: "Mediocre crew Pricing policy makes you feel like a fool. Ex : if you book not directly from their website, you won't receive a email asking to check online and will end up paying a 30e fee at the counter."

Výhody: "Efficient"
Nevýhody: "A free cup of tea or coffee would have been nice on a flight almost 2 hours long"

Výhody: "Clean and modern airport in Riga Baggage well handled on connection"

Nevýhody: "Riga to vilnius delayed 2 hours"

Nevýhody: "Uncomfortable, cramped."

Výhody: "Boarding, comfort"
Nevýhody: "SAS didn't let me check in my flight to final distinction, so I had a problem."

Výhody: "On time no depay. Peacefully flight"
Nevýhody: "Price of ticket"

Výhody: "Nothing. Wiorst flight ever!"
Nevýhody: "Ryan air has a paid checkin policy that we were not aware of. It was not written properly in the tickets or in any checkin prompts. Since we were traveling I couldn’t check in online. So reached the airport very early but they charged me to check in, that too a ridiculous amount of 100$. The crew was generally rude and non welcoming. The aircraft stops at the middle-of the airport in Budapest and we had to walk a very long stretch to get to the airport in the cold since the plane was not connected to a gate. For sone confusion they stopped boarding in the middle and passengers had to stand in the freezing cold , outside the aircraft , in the middle of the airport for a very long time. Hated the flight. Charges you for every single think you can think and not think off. Every passenger seemed frustrated"

Výhody: "Seats don't recline. Flights are always late."

Nevýhody: "Entertainment online"

Nevýhody: "Entertainment online"

Nevýhody: "I will never fly Ryanair again. They harass you by email on a regular basis to upgrade this and upgrade that. They also do it when you open their app. Terrible, terrible marketing."

Výhody: "Inexpensive, simple travel. The in-flight food was better than expected and affordable."
Nevýhody: "No complaints."

Nevýhody: "Be careful with the bag. They didn't accept my carry on despite I paid for it, saying it was to big. When trying to pay they told me that only with EUROS. Didn't accept neither my credit cards (they accept only Europe issued CC) not USD. I couldn't retrieve money from an ATM either."

Výhody: "Nothing"
Nevýhody: "Everything,flight was delayed an hour and we just had to sit on the plane for the hour with nothing said to us"

Výhody: "The price of the ticket was cheap..."
Nevýhody: "But we paid for it with our luggage. The staff was extremely unhelpful. They sneak up on you with extra charges. Not worth it! Rather use my money for a better flight and be more comfortable. They didn't even have water on the flight that I could have without purchasing."

Výhody: "The flight crew"
Nevýhody: "Checking in had insufficient staff to deal with the new baggage policy. This is purely another money making scheme and not anything to do with the customer experience. Not only are there additional costs to baggage but also because of queues was insufficient time in duty free had to purchase food on the flight, no doubt part of Ryanair profit makeing scheme. Flight was still delay 30mins"

Výhody: "price"
Nevýhody: "Uncomfortable chairs, late boarding, even then- a lot of waiting. No entertainment."

Výhody: "Flight attendant was wonderful, and extra helpful!"

Nevýhody: "The gate staff did not make it clear where and when passengers with Priority seating should stand in line."

Výhody: "We landed without dying."
Nevýhody: "To start off with there was only ONE person checking people in before the flight, so it took forever. Then the guy at check-in told us we were already supposed to have our boarding passes printed out and that he was not able to print them for us. Basically, it was a "figure it out for yourself" sort of situation. We went to another counter, not even directly associated with Ryan, and a very nice gentleman there printed our passes for us. He also seemed really confused as to why the Ryan Air employee wouldn't print them for us. Then, we weren't given a gate assignment until 20 mintues before the time we were supposed to board. How do you expect your customers to be prepared if you can't even tell them where they are supposed to go until the last minute? Then they made us board a bus to take us to the plane on the tarmac which was not a big deal. But they made us stand on the bus for 20+ mintues before they took us over to the plan. The bus was completely full, so it's not like they were waiting to load more passengers. The doors to the bus were open, so it was freezing cold (our flight was late at night) and we were forced to breath in exhaust fumes from the bus the entire time! The flight was also an hour delayed!!! I know it's a super cheap ticket, but do yourself a favor and spend a little more money to fly on an airline that actually knows what they're doing. This is my first and most definitely LAST time flying on Ryan Air. If I could give zero stars, I would."

Výhody: "Fly on time"

Výhody: "it was 1 hour flight so it was really great"
Nevýhody: "nothing"

Výhody: "We made it."
Nevýhody: "Boarding was very slow. Had to take a bus to the plane, not even water to drink."

Výhody: "price boarding"
Nevýhody: "flight delayd luggage delayed seating random"

Nevýhody: "Was one of the worst flights I’ve ever taken. No information, no updates, no announcements until 15 minutes after flight was supposed to leave. No ground staff apart from one lady who worked for the airport who was incredibly rude and unhelpful. They loaded the Dublin flight through the same gate we were supposed to be flying from and we’re putting them on buses keeping them there 10 minutes pulling them off the buses, putting them back on the buses. It was an absolute joke. On the flight the cabin crew were slow, again no information at all. Just stood there looking useless and chatting ignoring passenger call lights. We landed in Stansted and they couldn’t open the gate as the ground staff “couldn’t find the key” keeping us on the plane for an extra 10-15 minutes with no AC. Terrible experience would never book Ryanair ever again."

Nevýhody: "Long waiting in the plane. 1 hour delay. Long line for bus to Brussels"

Nevýhody: "the gate change many times, no information about the flight , no answers, many problems with the cases of the people, I hate rian air."

Výhody: "Price."
Nevýhody: "Cramped, uncomfortable seats that do not recline. Inattentive flight attendants. Poor beverage service, like they were trains to offer nothing unless you tackled a flight attendant as she raced by. Packed transit tram to plane: priority peopleeaitedin the idling tram while everyone for the flight came down. Never again! Price or not!"

Výhody: "Bought priority because of their new carry-on policy, so boarding was quick. Cramped seats but average compared to many other airlines. Crew was amicable. Soft landing."
Nevýhody: "Cramped seats, I’m 6’3” or 191cm and am now used to that. Very little cushion on them, so for flights >2hrs it’s going to be uncomfortable but tolerable. Hate their new carry-on policy; moneygrabbers. No snacks nor beverages for free, even in a 3:30hr flight. No entertainment system. No magazine pocket in seats. No reclinable seats. You et what you pay for."

Výhody: "Quick flight, friendly staff and pilot deserves credit for taking off in horrible weather conditions"
Nevýhody: "No fault of the staff but we were an hour late boarding and I missed my connecting bus"

Výhody: "On time, short flight so comfort not a big issue, basically you get what you pay for and you don't pay a lot."

Nevýhody: "two roads with Ryanair, each time delay of about one hour"

Nevýhody: "They charged me 50 € because I was unable to check in online"

Výhody: "It flew"
Nevýhody: "Delayed over an hour with no communication. Wouldn’t let us check in online and then we’re penalized $150 to check in at airport. Boarding stared and we waited on the gate for 30+ min along with all other passengers. No communication from crew. No crew or staff working gate. No gate announced until after flight departure time. Overall awful."

Nevýhody: "The Lithuanian crew team was far too casual. Service as well. Informal."

Výhody: "Automatic checkin done by kiwi, with boarding tickets sent to email."
Nevýhody: "Separate seating. Two of us flew under one booking. We got seats at opposite sides of the airplane, although there were seats available to sit together"

Výhody: "Flight was quick and easy."
Nevýhody: "Boarding process was a little slow."

Výhody: "Only good thing the middle seat was empty"
Nevýhody: "Small and cramped, tired and old. At least it was a quick flight."

Výhody: "You get what you pay for. Nothing less and definitely nothing more."

Nevýhody: "Terrible customer service."

Výhody: "No panic"
Nevýhody: "Bad job with customers. Sorry."

Nevýhody: "The sits"

Výhody: "The crew. And the wheelchair personnel in both Prague and Dublin were outstanding."
Nevýhody: "The one-hour, 50-minute delay. And why are both airports using stairs instead of jet bridges?"

Výhody: "Smooth flight, uneventful"
Nevýhody: "Waiting in the rain for boarding- Not very good planning and organized"

Výhody: "Great Price if you fly with only a carry on."
Nevýhody: "Nothing extra, but worth it to keep costs down. Boarding was late starting, and a little disorganized."

Výhody: "Smooth ride"
Nevýhody: "Ryanair charges low prices to get you locked into their flight, then if you do not follow their rules exactly then they try to charge you money left and right: 1) Not checking in online 2) Not printing your boarding pass 3) Having too heavy of bags 4) Carry on in not the smallest possible carry on size 5) Any extras during the flight including water"

Výhody: "Liked absolutely nothing."
Nevýhody: "The staff was rude and took every opportunity to scam more money out of the passengers. I will never recommend Ryanair to anyone. Never have I been so disappointed in a travel experience. I'd rather be dragged off a United plane than ride Ryanair again."

Výhody: "Friendly Staff"
Nevýhody: "We paid for priority boarding and then we're put on a bus and told to stand. When the bus stoped everyone dashed to the entrance and we were one of the last people to get on board."

Výhody: "Flight was smooth, plane was comfortable, staff very nice"
Nevýhody: "I did not appreciate having to obsess for weeks about the luggage restrictions and whether we met them; the fact that we had to arrive with a printed boarding pass in hand. -- when you are traveling that is not easy. The flight turned out to be just fine, but I was expecting to be hit with another charge right up to the moment we got on the plane. Were we just lucky?"

Výhody: "They didn't lose my luggage"
Nevýhody: "I was told I could not use my pillow for take-off, landing and the majority of the in flight. I broke my neck years ago and I need the pillow for neck support especially for takeoff and landings which are always the most painful part. ( Didn't help that the pilot had rough decent and a violent touchdow on landing). I just truly am baffled as to why I was not allowed to use a pillow? We are not talking about some large bed pillow we are talking about a small pillow that takes up no room and is specifically made for flying. I tried using my water bottle as neck support but it was no luck. Flying is already painful enough and to not be allowed to use a pillow which helps to support the neck is truly agregious. I really don't know what to say on why this wasn't allowed but I hope this issue is solved with upper management so the next person with such a problem will Never have to go through this. As for I, I will never use Ryanair again. Truly disappointing."

Výhody: "Cabin crew were brilliant and dealt with all questions with ease. Well trained team and immaculate appearance."
Nevýhody: "Rough landings but not sure if that's due to aircraft model."

Nevýhody: "The dark-haired cabin crew lady was behaving like in a market: shouting, running around, not being corteous at all. Even though I didnt have to deal with her personally, the fact that she was behaving like this with other customers did leave a negative mark on my overall comfort."

Nevýhody: "One guy is very rude. Even said if we have any problem with him we can stay at the airport."

Výhody: "Crew and organized operating system"
Nevýhody: "I couldnt slepp in flight"

Nevýhody: "We were kept waiting for at least 20 minutes in a closed very hot airtight bus as other passengers were late. Why we weren't allowed to board and they didn't go back for the others I don't know"