Najděte levné lety z Krakova do Prahy

Nevýhody: "Nada, I slept through this leg and the staff let me be."

Výhody: "The crew was pleasant and worked very hard to keep our stomachs full! I loved all the free movies!"

Výhody: "The crew was very professional and courteous."

Výhody: "crew was friendly"
Nevýhody: "seats were way too cramped - worst flight ever that way - what has happened to Swiss - there is no room - horrible!!!"

Výhody: "Crew"
Nevýhody: "My flight tickets were mess up and I had to purchase new tickets . Horrible"

Nevýhody: "No entertainment. Food was bad."

Nevýhody: "Punctuality"

Nevýhody: "Only two options for dinner is very few options."

Výhody: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"

Nevýhody: "The HVAC system was apparently defective and passengers in the mid-section of the plane, myself included, were bundled up in winter jackets and blankets."

Výhody: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."

Nevýhody: "service was least friendly at this part of my flight"

Výhody: "They had many snacks and meals. Staff was very friendly."
Nevýhody: "The dinner taste was not great. Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you."

Výhody: "From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!"
Nevýhody: "Nothing!"

Nevýhody: "Entertainment system was not working"

Výhody: "The buttered pretzel was nice, and different."
Nevýhody: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."

Výhody: "Everything"
Nevýhody: "That it wasn’t a flight to Denver"

Výhody: "The length of the flight"
Nevýhody: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Nevýhody: "Sardine can."

Výhody: "Very professional!"

Výhody: "Clean, modern plane, friendly and attentive crew"
Nevýhody: "Cramped space in economy!"

Výhody: "Good service - including snacks and drinks. Smooth flight."
Nevýhody: "Upon boarding, the agents in the airport gave us a hard time over a bag that definitely met carry-on requirements. Almost made us check it, and then changed their mind last minute. Very unnecessary/dramatic situation, especially since we flew with that bag via carry-on multiple times (and on even smaller planes)."

Výhody: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"

Výhody: "Crew was courteous."
Nevýhody: "Nothing"

Nevýhody: "Delayed"

Výhody: "It was a great flight. Even the food wad good, especially the snacks!"

Výhody: "Everything. They are in their own class."
Nevýhody: "Nothing"

Nevýhody: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"

Výhody: "The flight attendants were very attentive and professional. Food and snacks were tasty and Proseseco delicious! Upgraded seats were worth it for a long flight."

Výhody: "Tried hard but cannot recollect one thing that was better than average."
Nevýhody: "Not even a smile from the purser and one other crew member on the Swedish leg. The captain hurriedly "explained", no one understood him, why we were so delayed, but he did not apologize! Zurich airport has no charging sockets! (Ancient) All of terminal A has not a single one! No one supervised the loading passengers not to interfere with those passing by. It was a complete mess. We took off 50 minutes late from Zurich, with no apparent reason. Worst in years for me. We sat in the plane for 30 minutes and were not offered even water. Big fail! (btw, I am unusually so critical)."

Výhody: "The comfort of the aircraft was great, as well as the service of the flight crew. We're very thankful that the airline put us up in a hotel and gave us a voucher for food due to a layover in Zurich."
Nevýhody: "The flight was an hour late, causing us to miss our connecting flight."

Nevýhody: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."

Výhody: "The crew members were professional and we really appreciate their high quality of service. Love the food and we enjoyed the wide selections of entertainment that was provided."
Nevýhody: "N/A"

Výhody: "Every time I go back to Greece I always fly Swiss. Always on time, good times, clean, and helpful crew."

Nevýhody: "They could not give me an aisle seat which I had requested. The cabin felt as if you were sitting in a tin can. Very restricted for an almost 8-hour flight. Plus arriving in Athens I discovered that my bag was nowhere to be found. I am still waiting to hear from Swiss about my lost valise..."

Výhody: "Everything ran like clockwork"

Výhody: "Friendly staff"
Nevýhody: "This aircraft should be retired long time ago"

Výhody: "The food, the crew, and the smooth landing"
Nevýhody: "The seats. Kind of uncomfortable"

Výhody: "On time"
Nevýhody: "Seating was very tight, confining."

Výhody: "Everything was great.... The food , crew was fantastic , nice friendly stuff ! Very happy with the flights"
Nevýhody: "Well not really! I can only say negative things is the seats but is not Swiss is all airlines !!! Zero space for your legs"

Výhody: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Nevýhody: "Swiss boarding is a Charlie Foxtrot"

Výhody: "Brand new plane, with ultra modern seating. We had a lot of room."
Nevýhody: "We sat in the plane for 40 minutes before takeoff"

Výhody: "Great flight crew, on time performance"
Nevýhody: "Seats could be more comfortable"

Výhody: "Upgraded to business, new 777 plane, good snack"
Nevýhody: "No headphones"

Výhody: "Nice crew, good food!"
Nevýhody: "NO INTERNET!!!"

Výhody: "Everything was great while aboard!"
Nevýhody: "I wished to upgrade to business for aditonal $1000 which resulted in a 15 wait . There was only one person allowed to do that and she was obviously owerwhalmed. I got a smile out of her eventually but the whole process seemed wrong considering the amount of money i spent on that ticket:( Wish whomever I got to first at the counter were able to make the change and spare me the walking around and waiting."

Výhody: "Doing a fantastic job keep on"
Nevýhody: "Everything"

Výhody: "Price and crew friendliness"
Nevýhody: "food"

Nevýhody: "Lights were on too long for an overnight flight"

Nevýhody: "Friendlier crews"

Výhody: "The crew was professional & friendly"
Nevýhody: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Výhody: "Flight was on time."
Nevýhody: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Výhody: "The crews were pretty great!"
Nevýhody: "The regulating of the temperature."

Výhody: "Usual faultless KLM experience"
Nevýhody: "Nothing."

Nevýhody: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Výhody: "Fantastic gate agents!"
Nevýhody: "The food was terrible."

Výhody: "Comfortable seat, great crew."
Nevýhody: "Flight delayed, no USB port and no entertainment"

Nevýhody: "Fix the damn KIOSKS at Vienna!"

Výhody: "Very professional"
Nevýhody: "Lost luggage"

Výhody: "Seat comfortable"
Nevýhody: "Flight was delayed and overhead bin space was very small"

Nevýhody: "Entertainment"

Výhody: "Everything was good except for the entertainment consul for one of our seats."
Nevýhody: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Výhody: "Seating is tight. The crew was great !"
Nevýhody: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Výhody: "Friendly and efficient crew. Flights were on time if not even early."

Výhody: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Nevýhody: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Nevýhody: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Nevýhody: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Nevýhody: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Výhody: "Friendly hostesses"
Nevýhody: "Flight was delayed 3 hours"

Výhody: "Shirt flight but well catered, boarding was efficient and quick."
Nevýhody: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Výhody: "Good selection of movies."
Nevýhody: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Nevýhody: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Výhody: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Výhody: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Výhody: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Nevýhody: "Cramped seating."

Výhody: "Good services!"

Výhody: "Friendly in-flight personell"
Nevýhody: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Nevýhody: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Výhody: "Nice crew; clean plane; decent dinner"
Nevýhody: "No entertainment system; insufficient knee space"

Výhody: "Premium economy service was good."
Nevýhody: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Výhody: "Nothing"

Výhody: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Výhody: "Decent seat size. Sorta slept the whole flight."

Výhody: "Comfortable seats. Warm plane with happy staff."
Nevýhody: "Maybe a second sandwich option for food, not everyone likes cheese."

Výhody: "The food was excelent"
Nevýhody: "I have to pay to pay a little more confort"

Výhody: "Everything"
Nevýhody: "Nothing"

Výhody: "The flight attendants could not do enough for you."
Nevýhody: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Výhody: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Nevýhody: "Nothing to be honest . All positive."

Nevýhody: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."

Výhody: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Nevýhody: "Nothing!"

Výhody: "Very little if any."
Nevýhody: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."

Nevýhody: "OLD plane without comfort or entertainment"

Výhody: "The crew service is impeccable. Ground services very friendly and professional."
Nevýhody: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."

Nevýhody: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."

Výhody: "Catering is ok"
Nevýhody: "Seats comfort really old school"

Nevýhody: "Terrible service in flight and customer service wise .. app functionality was below"

Výhody: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Nevýhody: "See above"

Nevýhody: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Nevýhody: "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."

Výhody: "Early morning flight so left on time and arrived early. Staff excellent."
Nevýhody: "Seats are grim like most European carriers in coach..."

Nevýhody: "I requested Asian vegetarian meal and I got regular vegetables and some products used by people with Celiac problems, even the wrapping of the "fake" bread says that it was for people with celiac problems. I tried three monitors and none worked properly. Any way with the poor selections of movies I did not miss it. I only missed it because I like to watch the flying statistics."

Výhody: "The crew was amazing!"
Nevýhody: "Food was good, temperatures appropriate for hot and cold. Fresh fruit or vegetables would be nice rather than processed."

Výhody: "Not really something. It was an old cabin. The seat was confortable and the food was ok. Some of the crew were nice others not that much."
Nevýhody: "The cleaning of the toilets. Awful and without water and soap. The restrooms were not clean from the beginning. It was disgusting. Having new cabin."

Nevýhody: "Plane left without me. My record indicated 9am departure, but at 845 when I landed (late). The attendant confirmed that I had missed the plane."

Nevýhody: "Departure was slightly late (passengers still exiting the plane when gate was called)"

Nevýhody: "Water could have been served complementary"

Výhody: "Best Econ service for a long time.Beats the Comp hands down."

Výhody: "Flight was cancelled."

Nevýhody: "Flight delays is a constant problem with this company"

Nevýhody: "Delayed. Crew seemed pretty annoyed to have people aboard. Will avoid next time."

Nevýhody: "There is not much variety of what to watch- movies/tv. For a long flight it is a nightmare"

Výhody: "The crew was kind and respectful. The flight was on time and the food was OK."
Nevýhody: "Nothing to complain about on this flight."

Výhody: "We got warm washcloths to refresh our hands and face. A full bottle of water to save as we needed, followed immediately by a beverage service and pretzels. Dinner of either fish or chicken was delicious, and included bread, cheese, salad, and dessert. Followed by additional beverage services, a mushroom calzone and finally Belgium chocolates. The crew was friendly and entertainment on personal monitors was very good. This was the best overseas flight I have had in several years."
Nevýhody: "Aisles were very narrow to access bathrooms."

Nevýhody: "Worst entertainment system"

Výhody: "Good flight overall- staff lovely"
Nevýhody: "Limited food choices"

Výhody: "Not much. Flight was pleasant and smooth."
Nevýhody: "They called us for boarding before anyone was at the gate and we all had to wait on a stairwell until they opened. It made no sense and seemed dangerous to have so many people waiting on the stairs. Nothing was served on an hour flight, not even water unless you paid for it. Never encountered that before on any other airlines."

Nevýhody: "Brussels - Prague 3 hours delayed, 2 of which were we were stuck inside the plane waiting for take-off. They didnt even give use a warning or anything about it."

Výhody: "Smooth and welcoming boarding New aircraft Good crew with free drinks"
Nevýhody: "Nothing"

Výhody: "Brussels Air ensured my safety. They made sure that the plane was airworthy."
Nevýhody: "I was due to fly from London to Entebbe via Brussels. Sixteen hours after boarding the flight, I am still in Brussels. We try to complete the assignment another day. My criticism was the overoptimism of the captain how quickly things would happen and on arrival in Brussels the total unpreparedness of the ground staff to cope with half a plane load of people with connections having missed those connections."

Nevýhody: "no clear information about delay and real flight time"

Výhody: "Easy to cancel Trip"
Nevýhody: "Kayak did not have a system of knowing that I cancelled the flights"

Výhody: "It was easy boarding. The flight crew had been been late due to a bad taxi driver. We still arrived on time!"
Nevýhody: "No complaints."

Výhody: "Nothing"
Nevýhody: "The service and constant mistakes on rebooking a cancelled flight that ended in more than 6 hours delays and luggage lost"

Nevýhody: "Paid extra to secure aisle seat booking, reconfirmed byne two days before flight, at check-in was reassigned to a middle seat, without explanatiob or apology. Had to be uncomfortably adamant about paid aisle seat reservation for them to put me in one of the several still available."

Výhody: "Ok easy flight. Crew were great, really friendly:)"
Nevýhody: "Seats to small, food humm? Dubious"

Nevýhody: "Very uncomfortable, no refreshments. Everyone on the flight was suprised to find that food and drink cost money. The entire flight, the crew was selling something and you could not pass in aisle or even use toilet for half the fight. No entertainmrnt on a flight of 4.5 hrs and this was not supposed to be a low cost flight."

Výhody: "The crew was polite"
Nevýhody: "The fight was delayed and cause me to lose my second flight even though they were the same airline and the second plane was still sitting at the airport. It added 6 hours to my journey."

Nevýhody: "The transatlantic flight from JFK took off about an hour late and we missed the connecting flight. This was very disappointing since half of the people on our flight were gong to Munich and I would have expected the airline to hold the plane for an extra 15 - 20 minutes so we could have made the flight. Instead, an almost empty plane must have taken off on time and we are only able to fly to Munch 5 hours later. Unacceptable from Brussel Airlines / Lufthansa. They should not sell this connection as a flight to Munich or should have held the plane."

Výhody: "Checking in at Gothenburg was easy and staff was great. They went above and beyond to ensure that I could bring my hand luggage with me."
Nevýhody: "Flight crew could stand to learn some service tips from the ground and phone crews. No entertainment on a 2-hour+ flight with 2 kids..."

Výhody: "I enjoyed everything but"
Nevýhody: "....the morning snack and audio of the movies. Also, wifi should be available (even if it's an additional cost)"

Výhody: "The crew was on point, the comfort was great though the plane was a bit cold they had plenty of blankets. The organization of finally getting onto the plane was great."
Nevýhody: "The boarding process was confusing and disorganized. Perhaps it's always this way but they began boarding rows 32-47, but never changed the monitor when boarding of additional rows began. I didn't understand the need for extra security prior to arriving at the gate either. I was already in the terminal, but then needed an additional sticker on my passport. Not enough options in the entertainment section."

Nevýhody: "i went to the (galley?) at the back and politely requested a drink, a member of staff refused me because they were just about to begin serving drinks. that's stupid. i was sat right at the back of the plane and wouldn't get a drink for at least 20 minutes because service starts in the middle and works back. fortunately another member of staff (older, female) just reached over and handed me a drink, because she understood it was easier and quicker and more reasonable to do that than to be a dick about it."

Výhody: "A very full flight that was managed well. Staff were accommodating and pleasant."
Nevýhody: "I am not a fan of spicy food when flying so the snack item did not work for me. The more interesting international films were not available with English subtitles."

Výhody: "Alles goed"
Nevýhody: "The delay (due to weather) that caused me to miss the connection."

Výhody: "The food served was wonderful, as well as service."

Výhody: "Direct flight"
Nevýhody: "Economy plus seats are not worth the extra upgrade - compared to other airlines. Food was inedible. SLOP that you would give to prison inmates Boarding was horrendous and LONG. Entertainment was non existent. Crew was RUDE RUDE RUDE RUDE RUDE"

Výhody: "Flight from US was wonderful. Plane had everything you would want. Food was good and seats comfortable."
Nevýhody: "Flight from Brussels to Kinshasa was different. It seems for the people of color, there was an old plane. My seat mate TV sCreek did not work. You could tell moldings on seat were very old. one bathroom had no soap, dispenser was broken. I hope this is not your pratice to use your older planes for those traveling to Africa. I will observe this as I travel back to Brussel and on to US."

Výhody: "Did not like airline so much."
Nevýhody: "Staff did not allow access to lavatories when they were serving drinks and the long waits after were ridiculous"

Nevýhody: "I bought my flight 2 months before, and at the gate I was told I'm on stand by, after the check in agent already took my bag, and without any explanation. No one could tell me WHY I was all of a suddent on standby. The answer I got was "I don't know, that's just how it is in the system". Completely unacceptable and against airline policy. I will be filing an official complaint with Brussels Airlines."

Výhody: "I loved the crew and the ease of boarding"
Nevýhody: "I had a full day of flying, and there weren't any snacks made available!"

Nevýhody: "Departure delayed for unspecified reasons, most of the passengers like me had connecting flights and it was stressful"

Nevýhody: "Never flew it; had to transfer to Lufthansa flights."

Nevýhody: "The flight was canceled. I found out the day before my departure - the airlines didn't even contact me to let me know - and I never got reimbursed for the canceled flight. I had to purchase a $1500 new ticket to get back home in time. I wrote to the Brussels Airlines and they never addressed these complains."

Výhody: "Nothing I could particularly remark on"
Nevýhody: "Travelling out to Budapest our flight was delayed about 40 minutes. We had a connection in Brussels and had to run from B terminal to A to reach on time. We reached the flight, however bags did not make the connection. We received bags next day at hotel. Travelling home, the flight was delayed 1h30m, the gates were shifted 3 times for departure, we had to sprint this time for conmection again B to A terminals. On the flight we were told Edinburgh connection would be rebooked so go to desk, however we made the flight just and so did the luggage, if we had waitied as told to rebook our luggage would have landed in Edinburgh with us stuck in Brussels. Won't be using again."

Výhody: "Overall plesant."
Nevýhody: "No snack not even a peanut. Transfer was stressful walk bus more walking customs control and very tight schedule."

Výhody: "The NY people working for the company were great. The flight attendants polite."

Výhody: "I had more leg room than usual."
Nevýhody: "Food and the seat was uncomfortable."

Výhody: "They changed our flights so that we landed in Brussels but scheduled us to leave out of a different airport in Belgium. We had a flight the next day out of Malaga, so we could not take that flight. Because of this changed we had to buy new tickets and not use these tickets."

Výhody: "My Brussels-Chicago flight had been changed due to Brussels airport being closed. United and Brussels Airlines were outstanding in their allowing me to change to United Amsterdam -Chicago flight with no charges. Overall flight was very comfortable, and food was great in economy."
Nevýhody: "The movie system worked only part of the time, but United will give us some compensation because of it. Boarding in Amsterdam was not systematic, and they didn't call out our group number. We took the bus out to the flight, so eventually it was fine."

Nevýhody: "No food or water was offered. Had to stop for water . Barely any selection of movies"

Výhody: "The first of a 2-leg trip (Krabi-Oslo) went great. Boarding was orderly and timely, left pretty much on time. Seats were surprisingly comfortable and roomy."
Nevýhody: "The second leg (Oslo-JFK) however was a completely different story. The airline dropped the ball in so many ways here. 45 minutes past departure time and they are still boarding people. This was mostly do to the gate agents arbitrarily forcing people to needlessly check bags that would have been fine on board (while simultaneously forcing them to pay for checking thos bags, unbelievable money-grab on the part of the airline). Flight crew made no announcements whatsoever on the delay until 30 minutes past departure time. As an obvious result, bags then took a tremendous amount of time to arrive at claim."

Výhody: "Customer service was horrible in Rome"
Nevýhody: "Train people and dont give people our seats even when we paid for them"

Výhody: "The captain was really nice when talking over the speaker."
Nevýhody: "The food isn't free and there are no snacks given out."

Nevýhody: "Making and being offered a solution that wasn’t two days later. When our plan had to emergency land due to engine surge there was no one working at the Norwegian desk. You had to wait in line for an hour and a half for a person to give you a slip of paper to call. They should have just told everyone"

Výhody: "The crew was a group of Thai Nationals, and they were very snarky with us, not at all courteous. Maybe they didn't know what customer satisfaction means?"
Nevýhody: "Crews more polite and professional."

Výhody: "The seat was great, the plane was good"

Výhody: "Sweet crew"

Nevýhody: "We had to wait to deboard the plane for 2.5 hours due to a lack of staff - I want a refund"

Výhody: "The airport in Krakow was very clean with many shops."
Nevýhody: "Tight space with big guys next to me but short enough of a flight to really mind this."

Nevýhody: "6 hour delay"

Nevýhody: "Not worth what you think you might save on air fare. They really seemed interested only in trying collect every possible fee they could. Instead of weighing carry on at check-in, they wait until the boarding process."

Výhody: "Plane condition was decent."
Nevýhody: "Not particularly clean. Completely ignored all boarding procedure. Poor IFE options. Very cramped seats. Rip-off luggage fee structure."

Výhody: "Solitaire on the screen rise"
Nevýhody: "Rude staff. Why did i have to pay for my bags to be checked returning from Europe when i didn’t pay for them to enter Europe?! Makes ZERO sense."

Výhody: "Price"
Nevýhody: "we had no interaction with the crew since we didn’t order any food during the flight"

Výhody: "Plane was a little bit comfortable"
Nevýhody: "Feed the passengers, a flight for 8 hour without even water is unbelievable"

Výhody: "The crew"
Nevýhody: "The comfort"

Výhody: "On time Clean and modern airplane"
Nevýhody: "Boarding room at CDG is too small Can’t choose seat for free"

Výhody: "Price, new aircraft, good crew"
Nevýhody: "Long layover, connecting flight was delayed over an hour without any explanation"

Výhody: "The crew was very nice and friendly and accommodating."
Nevýhody: "This flight was extremely cold in the cabin. I couldn’t get warm. There was nothing to watch on the tv’s making it a very difficult long flight back home."

Výhody: "It was very stressful. We got to the airport at krakow and were told that we need to pay for luggage. It was an international flight that normally allows 1 free luggage and carry on. The price they quoted to pay for luggage was ridiculous, over 1k eur."
Nevýhody: "No food or water offered during the whole flight."

Nevýhody: "My flight was changed to a flight I could not make. I had to cancel flight to Oslo and Spent extra $500 to purchase another flight. Very unhappy."

Nevýhody: "I was in seat 33F. My husband & I were sitting together, boarded together, yet we were sent down different isles of the plane to board even though we asked to go the same direction. This made us arrive at our seats at different times & made stowing our luggage above rushed, awkward and harder to do. Not a good start considering we are both in our mid 60's. This may have been due to the crew being overwhelmed due to circumstances caused by the airport making us all late in boarding the plane all at once. Also, it was a late flight & there was constant noise from the galley making it hard to try to get any sleep. We were very happy that the crew got along so well but some of the conversations could have been at lower decibles."

Výhody: "Good flight. Great service"
Nevýhody: "Sat not comfortable"

Výhody: "Worst ever. Never recommend to anyone."

Výhody: "Nothing"
Nevýhody: "Everything. Can not even get a drink if water unless you pay for it."

Výhody: "Superb jets."
Nevýhody: "Norwegian doesn't provide food or drinks and it wasn't clear at the time of purchasing a ticket. Norwegian airlines call center customer service rep wasn't able to provide a price of 1st checked-in bag and refered to the entity that sold a ticket."

Výhody: "Cheap flight and huge aircraft!"

Nevýhody: "Preordered meal was terrible"

Výhody: "The Dreamliner is a really nice plane to fly in. maybe not as much legroom as I've had in a Delta 737, but the new TV screens, large windows and swish lighting were all great. The way you can order and pay for snacks through your screen is also great."

Výhody: "Service was top notch."

Výhody: "Crew is always nice. Like the aircraft."
Nevýhody: "Not your fault, but it took 15 minutes for JFK to allow us to get off the plane. I also miss the days when everyone got food and drinks/snacks. I never see an option to pay for a meal, I thought even on cheaper flight search engines they would give you the option."

Výhody: "Nothing because I did not take this flight"
Nevýhody: "That we were there 50 minutes before departure and it was not clear that we had to be there an hour before departure. It’s not that we didn’t plan to be earlier (we did) but our Uber driver took an awful route and turned a 50 minute drive into 2 hours. Given there was nothing else we could do, we would have appreciated a little more leniency or at least more clarity on the hour rule."

Nevýhody: "$260 charged to check in two suitcases."

Výhody: "I received a meal and a breakfast to go for no additional charge."
Nevýhody: "I booked a Norwegian airlines flight but it was actually run by another airline. The movie selection was bad and the touch screen did not work very well. The seat were cramped and they did not pass out blankets."

Výhody: "The flight was on a nice modern 767, clean and I was lucky as a tall person I had no one next to me. So I was relatively comfortable. Tickets for a flight from London to JFK were very cheap. USB port to keep phone charged was nice, but whats the point with no WiFi available?"
Nevýhody: "I felt this was a bait and switch offer. Cheap price offered, but no checked in baggage included nor any food and drinks or snacks. NOTHING. Flight attendants basically ignore you the whole flight unless you purchase on the flight or in advance. Very poor choice of movies, all old movies. And no WiFi whatsoever. All of these are major inclusions on trans-Atlantic flights, and were not visible when purchasing this flight. I thought it sounded too good to be true. To be honest, if this were all included up front, I couldve brought on-board food and drink for the flight. I dont like being nickel and dimed on everything. Charging over $50 for a checked in bag is ridiculous. At least if it were for $25 like every other flight, I wouldnt of minded."

Výhody: "the fact that Norwegian Air has great service to KRK"

Výhody: "I watched broad city so that was ok"
Nevýhody: "It was freezing cold - passengers actually huddling together, wearing all their clothes, sleeping in crouch position. No blankets offered, or available and attendants were quite grumpy when asked. Asked for veggie meal before hand. This was treated as an imposition. When it arrived, it was pretty terrible and I decided not to eat it. Gave it to a fellow passenger who had been overlooked and was hungry. We boarded 7 hours late. We were given notice, but we were also required to come to the gate or miss our flight no later than 11:00 (check in shut at 12:00) this meant all of us spent an overnight at the gate. Plane boarded very early AM. No one apologized or offered any accommodation. Pilot actually told us about how frustrated he was, asked us to go out of our way to accommodate his crew. Some merit in this, except that passengers paid for their seats, and the crew were not particularly nice to us. Long story short: I cannot recommend."

Nevýhody: "I think they make the plane extra cold just to sell you the blanket. That, on top of the worst check in and security lines I've experience in my life plus middle seat plus 1 hour wait on the tarmac at JFK after landing made this a pretty miserable trip."

Výhody: "Comfortable flight. There was plenty of great food. Just enough leg room for a tall guy. The crew was very nice and always walking around."
Nevýhody: "The screaming baby in front of me... but it's nothing you can really do about that."

Nevýhody: "My 2 year old having to sleep on the seats in the JFK airport. While we wait to see if anyone will help us. Paid for a ticket to Madris Spain, had to connect from PHX, they were having issues so i called in to NWA asking what my options were hours before the flight. The rep told me to call back the next day. I called back once stranded at JFK and the next representative says, because i didnt call prior to 30 minutes before my check in time she statez the pre ious representative notated she advised me. I assure you if she did I would have simply rescheduled for the next flight. The rep goes on to tell me, no, they will not put us on stand by and (her monotone and bluntness and lack of empathy for me flooding money and being stranded was appalling. I am on limited funds with a baby, they dont care that i will be out of thousands of non refundable charges. They don't care that my return flight home is booked from Spain. Not JFK. We are completely screwed here."

Nevýhody: "Wait to board and after time passes for departure, notice for delay only after expected departure time. No explanation. 1hr delay then they call to gate and everyone waits and another hour passes and no explanation given. Finally next boarding time passes and then gate change and plane change and we are notified they needed to get new crew. Finally board. Landing was terrible and I dont feel particularly comfortable ever flying with this airline again. Will rather pay more and fly klm"

Výhody: "Customs line was 2.5 hours, but they are nice."
Nevýhody: "If you don't pick a meal prior to the flight you don't get food."

Nevýhody: "The crew supposed to fly from Paris to New York on our flight was not allowed to fly since they were just coming from New York. We were then 12 hour delayed and had to spend an additional night in Paris. The airline provided accommodation but we still lost 1 day and some of us had to work that day. Boarding was also delayed because there was technical issue on the plane that has been at the airport for more than 20hrs."

Výhody: "Our flight has supposedly been rebooked for the next day free of cost ...but the time keeps switching to one later and later so we'll see if I ever actually get out of of here"
Nevýhody: "It took us over 1.5 hrs to board the plane only to sit on the plane for the next 5 hours and not go anywhere. Finally we were told to disembark from the plane and had to wait another 3 hrs to be situated at a 1 star hotel 15 mins from the hotel where we had to wait another 45 mins just to get inside out of the freezing cold to actually get a room. Meanwhile, neither on the flight, nor anywhere else were we provided or offered any food or water. On top of that, because I was forced to check in luggage that was a carry on, I had no accesss to any of my belongings for the duration of this time. There was also very minimal and poor communication throughout. Very poor experience overall. I don't think I will be flying with Norwegian Airlines again!"

Nevýhody: "Lack of entertainment thankfully I brought my tablet"

Nevýhody: "The seat cushion was completely loose. Not a huge problem but it was the same problem last week! And the staff knew! Same seat in the same airplane! What about the rest?"

Výhody: "Was surprised how much food there was ( and it was pretty good). Enjoyed the movies and the 3D view."
Nevýhody: "Lining up and boarding was...really confusing."

Výhody: "It was a short flight. No food was provided so I can't rate well for food."
Nevýhody: "My flight wasn't given a gate on the departure screens until 15 minutes before it was supposed to take off. There was no indication that it was late. I had conflicting information from online and a Norwegian employee working on a different flight (and no info from the airport). A fellow passenger somehow found out the plane we had departed an hour late to get to us."

Výhody: "Given a seat at the emergency exit, with extra leg room and three seats for me only, nothing to complain about."

Výhody: "the leg room was fine"
Nevýhody: "the getting to the airplane and from the airplane after landing can be better by using more busses"

Nevýhody: "More legroom but then I'm tall. Otherwise just what you would expect from a budget airline"

Výhody: "I paid extra to allocate seat upon booking. When I went to check in I was asked to pay for seats again. We then had to sit separately. Upon boarding we were asked to pay £25 each for our hand luggage - even though we fly every month with Ryanair back and forth and have never paid before. Rude staff"
Nevýhody: "Staff could be taught customer service skills. and stop taking more and more money off people but advertise as cheap flights because they arent. We have vowed never to use Ryan air again."

Výhody: "The only good thing was it was a direct flight."
Nevýhody: "Short version: Avoid Ryanair like you would avoid Herpes. I paid for baggage but got charged again. Desk agent was rude. There was no information provided about what gate or where the gate was. I paid for fast track security and didn't get it. It only got worse from there. Never ever fly Ryanair!"

Výhody: "Ryanair fue claro y prestan el servicio económico esperado"
Nevýhody: "Toda la información relacionada a Eurowings fue confusa y tardía. Tuve un cobro extra por equipaje tal que al parecer no tenían las mismas condiciones que Ryanair, pero esto no fue informado con claridad. No fue posible hacer el check-in, enviaron información muy tarde y alemán, no entendí nada"

Nevýhody: "Ice is not carried on flights by RyanAir"

Výhody: "Value for money"
Nevýhody: "Flight was delayed and when we got to our destination there were no staff present to disembark the aircraft so we were further delayed."

Výhody: "Boarding was quick and tickets are very affordable."
Nevýhody: "Seats do not recline. No place to charge phone. No WiFi."

Výhody: "Very nice staff"
Nevýhody: "Avoid walking in the rain to get to the plane."

Nevýhody: "Boarding took long time took ages for a coffee . Stag and hen parties very loud and rowdy"

Výhody: "flight efficient and smooth, thanks"
Nevýhody: "My problem was not flight itself, but boarding from T2 in Charleroi (arrived too early and nearly no facility to eat and wait in a decenta way)."

Výhody: "No issues getting on flight pretty straight forward."
Nevýhody: "N/A"

Výhody: "Short flight and we arrived safely. Relatively inexpensive."
Nevýhody: "The entire process was chaos. First you wait in a crowd to find out which desk to drop your bags and/or check in. Then you race there with the herd. Then with another herd to the gate. After heading down what seems like a boarding ramp you go outside, then into a holding pen. It’s a giant metal shed that looks like it was made for cattle. Then after standing there for 30-40 minutes, you go outside again to board the plan. On board, there were no amenities, but that was expected."

Výhody: "Easy of checking in bag and the person working the counter was extremely nice and personable. They flight crew was very pleasant. Decent leg room. More than some other airlines."
Nevýhody: "Dirty cabin. Being 1.5 hours delayed on a nice day. God forbid there was an actual storm lol. Why was our luggage in a completely different terminal and NO ONE told us how to get to it? Seemed like there was confusion about the gates when we landed and sat in the plane an extra 15/20 mins trying to get some one to bring over the bridge."

Nevýhody: "I don't think it was very clear when I made the reservation that paying for a checked bag was only one way. I would like to have some reminder or notification that I had selected only one way. I was surprised to have to pay for the bag on the way back. And it was significantly more than on the website."

Výhody: "Seating was comfortable and more leg room than some other airlines random seat allocated no charge no complaint. Only bought cup of tea so can’t comment on food. Tea was fine."
Nevýhody: "The seemingly squashy way of making sure hand luggage is tagged. Why not use a system of gradual approach. Don’t like euro charging if card used. Seems strange. Cash sterling ok."

Nevýhody: "Delayed at Stansted due to Donald Trump"

Výhody: "the plane was really nice and smooth flight"
Nevýhody: "seat didnt lean back and nothing to read or watch."

Výhody: "Nothing"
Nevýhody: "Unnecessary charges,Dodgy website,Very bad reputation and seems you don’t give a toss.Your chat service does not work you spoil people ‘s joy when they use your service .It is just horrible"

Výhody: "Low cost"
Nevýhody: "Passengers treated like cattles. Not prepared at all"

Nevýhody: "Boarding was not convenient, a lot of walking outside and standing near the plane. We were not offered just water for free. The worst thing: husband and wife with one checked in bag and one carry on bag can't board together, should board in different time."

Výhody: "No pude abordar por un error de la gente de atencion al cliente y despues viaje por otra aerolinea pagando nuevamente mi pasaje"

Výhody: "Very efficient and organized"

Výhody: "Nothing"
Nevýhody: "I used my carry on suitcase for a Ryanair flights in Brussels and for multiple other flights with other airlines and had no issues. At Ciampino they told me my bag was too large and forced me to pay 50 euro to bring the bag on. I explained to them I've had no problems prior to this flight and they did not seem to care. I won't be flying Ryanair again."

Výhody: "I liked they didn't cancel the flight, and I liked the air steward was as pissed off as me."
Nevýhody: "The two hour delay for a one hour flight, and being dumped at an airport at 1am in the morning. Not great."

Výhody: "Cheap prices"
Nevýhody: "Uncomfortable"

Výhody: "The price of the ticket is really cheap and I keep that in mind when I review the flight"
Nevýhody: "The boarding was tedious."

Výhody: "The flight was comfortable enough for a short haul flight. Hostesses were fine I didn't have the need to deal with them tbh not very happy looking"
Nevýhody: "Delayed. This happens so it's fine. We get to the gate to then have to load our own non priority bags on the baggage carriage ourselves with people pushing others off the back side (accidentally). That was not well orgakised at all. I don't understand why we have to pay to sit together? Seat here available to have people sit together. It's a terrible money making tool especially if you have older children who are nervous flyers it means you have no choice but to pay which is unfair"

Výhody: "Friendly staff, easy check in"
Nevýhody: "Plane was dirty when getting on, crumbs on the seat, napkins on floor, did not turn the lights of for night time flight"

Nevýhody: "Confusion at the gate as two planes seemed to be boarding through the same gate. Then a long wait outside in the sleet, as steps to the back door of the plane had frozen and could not be used. Once again seated nowhere near my travelling companion. As we bought both tickets at the same time and printed the boarding passes at the same time, it looks like Ryan air deliberately seats people separately to force them to pay extra to change seats."

Výhody: "If you just need to hop across countries and can get by without knowing your seat or without a big bag, take Ryan. They’re reliable and you get exactly what you pay for."
Nevýhody: "You’re not going to like it if you don’t like to get nickled and dimed to death. Check in and print a boarding pass before you get to the airport...it’s 50 quid if you check in in person!"

Nevýhody: "Flight was delayed."

Nevýhody: "Having to pay extra for everything!"

Výhody: "It landed on Dublin"
Nevýhody: "It was late"

Nevýhody: "Priority boarding And disembarkation But had to wait half an hour for the parking people WCP recommended by Ryanair then a 15 Minuit journey to collect the car what a joke This was the only downside of what was a good trip In Poland booked taxi and tours were there waiting for us no waiting around"

Nevýhody: "Staff at the check-in desk was rude and condescending."

Nevýhody: "The flight did not fly out of the airport I selected thru kayak. I missed my flight because I was unable to make it to the correct airport in time. I will NEVER use Kayak again."

Nevýhody: "Complete chaos at the airport, with no real queue. Just had blobs of people crowding around counters with no indication of which one to got to if you needed to check in, print a ticket, or check a bag. No one was available to answer questions about which counter to go to, and when you finally waited and got to a counter, the attendants were very dismissive and rude."

Výhody: "We landed safely"
Nevýhody: "We were charged an additional fee for the flight because we didn't check in before arriving at the airport. You did not tell us we needed too do this. We had very poor internetc and could not check in on line. The ticket agent for Ryan Air was rude, and uncooperative. The flight charged for everything including water. The seats could not recline. This was the worst flight wee have ever experienced. If you are going to continue booking flights on the horrible airline you need to warn them they need to check in early or pay a large fee. We will be contacting you for a refund of this fee."

Výhody: "None"
Nevýhody: "Rude customer service"

Výhody: "Nothing"
Nevýhody: "The crew is not welcoming, cramped seat, long line and force to check in my bag and paid 50euros."

Výhody: "Fast efficient service"
Nevýhody: "Some times cold crew"

Výhody: "Crew was nice."
Nevýhody: "Confusion about getting boarding passes. Checked in online for party of 2 but later found out we had to pay for second person at airport. Weird! Seats were "cozy" that's code for small and cramped. Good thing I'm a small person and flight was short."

Výhody: "The flight was on time and I got a good seat despite not upgrading."
Nevýhody: "Some passengers were noisy, but luckily I had earplugs."

Výhody: "The price was very good, new plane crew were efficient and no hold ups brill."

Nevýhody: "boarding process could be streamlined; feels like a cattle call with everyone crowding around at the same time,"

Nevýhody: "Group of men, loud drunk and obnoxious. Filling the aisles, the bathrooms, swearing and shouting. The crew seemed powerless to quieten them- or perhaps the money they spent on booze and food persuaded the airline to let them ruin the calm of the flight?"

Výhody: "I paid 45 euros just to check in."
Nevýhody: "90 euros for one bag and check in process"

Nevýhody: "HIDDEN FEES - $45 check-in fee at the airport !!! almost as much as the price of the ticket. Seats dont recline."

Nevýhody: "Poor choice of food"