Airline missed my special meal order. Those planes are really old and have very less leg space. Choice of movies is very minimal.
Overcrowded, no hot coffee in the morning, not enough water, too long „ sleeping time“. Friendly and fast check in.
It was only an hour flight, but at that, it was still late
Výhody: "The crew. The punctuality."
Nevýhody: "The confort of the seats."
Nevýhody: "The flight was cancelled and rescheduled for tomorrow same time due to bad weather. I had a child with me and it took 2.5 hours for us in the airport to get a hotel and taxi for night stay and I reached at 0030 at night. The lufthansa staff was not helpful at the start. I will missed a meeting for"
Výhody: "Even though it was economy class, I was able to sleep because it was very comfortable."
Nevýhody: "Not sure, I slept the whole flight."
Výhody: "Nothing. It didn't happen."
Nevýhody: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."
Výhody: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Nevýhody: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."
Výhody: "Food was good & they served a full meal!"
Nevýhody: "Crew appeared annoyed with everyone. No entertainment provided."
Nevýhody: "Cold on the plane/food needs more choice and improvement. Plane was late to arrive-over an hour later"
Nevýhody: "1hr 20 minutes late"
Výhody: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."
Výhody: "Nice crew, good food, good choice of movies. Good beer. :) We will fly again with Lufthansa!"
Nevýhody: "Nothing to complain about."
Výhody: "Flight delayed leaving, but arrived on time"
Nevýhody: "Food was so-so. Didn’t know wireless headphones were not compatible with inflight movies. Flight attendants seemed grumpy"
Nevýhody: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."
Nevýhody: "I didn’t like selection on movies"
Výhody: "The entertainment, food, and crew were great."
Nevýhody: "I had no problems with this leg of the flight."
Výhody: "The staff was courteous,friendly and helpful. The Plane was on time. The crew took time to tell us what we would be seeing as we flew, it was a beautiful morning for the flight until we experienced overcast skies in Austria- Germany. The staff did their job well with minimal comfort disruption."
Nevýhody: "I would take this flight again. The only thing I would change is unloading procedure of walking down stairs on the outside of the terminal, then loaded on a stand up bus for a rather long ride to the terminal. It reminded me of London. But, I guess it is something you have to deal with."
Výhody: "Equipment, crew"
Nevýhody: "The boarding of the plane was disorganized."
Nevýhody: "Poor food on first leg. Sat by a man who was allowed to have 7 cans of beer. On second leg of journey I was willing to pay for food. The best choice for anyone trying to eat a healthy diet was pot noodles. Air Canada get 2 stars. Return journey on United gets 4stars."
Výhody: "Food from SFO was ok"
Nevýhody: "Just talked to my parents who were traveling and they had no help at FRA. It was very disappointing and something they said they do not want to go thru ever again."
Výhody: "Travel time was good and easy travel"
Nevýhody: "Entertainment tv tapes"
Výhody: "Comfortable seats, good leg room, pleasant staff"
Nevýhody: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"
Výhody: "The flight attendants were always friendly and attentive. No comparison to some other airlines I have flown with. Food was excellent and entertainment as well. Boarding went great especially when considering that the capacity of the plane is for 440 passengers."
Nevýhody: "The seats are very close to each other, so when the person in front of me move their seat back I had to ask him not to."
Výhody: "Perfect service and comfort for a short flight. Very modern, excellent!"
Nevýhody: "Sandwich delicious but too small."
Výhody: "You can't beat the German's at efficiency. Awesome!"
Nevýhody: "Houston isn't their hub and I have to put up with United."
Výhody: "Great movie options, relatively good food for an airplane."
Nevýhody: "Booked way in advanced, paid extra to book upper deck on both; outgoing flight Miami - Frankfurt and return, but was bumped out of our seats. Spent 2 hours on the phone trying to book them again, and ended up on a lower deck on the Miami - Frankfurt flight, but re-booked on the upper deck on Frankfurt- Miami flight although not the side seats as I originally booked myself, but in the middle section. The entertainment's touch screen system is inadequate, not reacting to touch efficiently."
Nevýhody: "The birding officer didn't inform me about the visa requirements to cross from Dusslouf to Vinna airport. This caused a big problem for me in the airport, where I: 1- Wasn't allowed to catch my flight ti Vinnea and this was both financial and time lost for me. 2- I was locked in Dussluff airport for more than 14 hours, I was threatened to be sent back to USA or any other country. This caused physiological damage for me, as I been treated like an animal 3- I was asked to pay for my new ticket ( Dussloff - Istanbul-Amman )"
Nevýhody: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"
Nevýhody: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."
Výhody: "Very efficient, clean and comfortable."
Výhody: "Title says it all Short flight"
Výhody: "When in the air crew attentive"
Nevýhody: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"
Výhody: "Clean/comfortable plane with a great staff for the long flight."
Nevýhody: "Hard to upgrade unless you spend a fortune."
Výhody: "I am trying to figure out the difference between Premium Economy and Economy. Looks like the seats are a bit wider, but the meals are just about the same. We waited 45 minutes a Newark for a Gate, but that is not the fault of the airline or the crew"
Výhody: "I like Lufthansa. We were treated very well."
Nevýhody: "11 hours of crying babies was too much. The practice of placing 4 cribs together on the bulkhead encouraged one baby to set the others off screaming. The toddler siblings then started fussing, the parents were then jumping up and down, jostling the other passengers, it was a nightmare! Hated every minute of it."
Výhody: "Lufthansa - The best."
Nevýhody: "Late flight with no explanation for the delay until after boarding left passengers in the dark and in some cases unable to communicate travel changes (when they could have used the airport wifi if notified in a timely manner)."
Nevýhody: "Boarding was in organizes."
Výhody: "Great staff and thoughtful professional attention makes travel better!"
Nevýhody: "There were some spaces and I might have done a modest upgrade but not offered when asked at check in."
Výhody: "Everything was totally fine but nothing was noteworthy."
Nevýhody: "Plane was a little old and uncomfortable."
Výhody: "This was just a short hop, no complaints."
Nevýhody: "Frankfurt Airport--is head and shoulders the worst airport in the World. We will not be flying there again. Some dumbass at the airport thought it smart to remove the push carts. Took us one hour to get from our arrival gate to our new departure gate...horrible. They need to build a new airport. Frankfurt is horrible....we will never fly there again."
Nevýhody: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"
Výhody: "Plane, amenities, crew, flight...all 5 *s"
Nevýhody: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"
Výhody: "Seats were more comfortable than my previous flight. Crew were efficient and professional. Food and entertainment were good."
Výhody: "great and pleasant service, caring and helpful, frequently offered beverages, delicious vegan option, great movies selection, not much turbulence, overall like Lufthansa the best: reliable, on time,"
Výhody: "Good flight. Good, friendly crew. Nice snacks offered."
Nevýhody: "Would have liked information on going through customs on arrival. Luggage was very slow to be delivered to luggage belt. Airport was not ready for flight arrival."
Výhody: "The size of hand luggage"
Nevýhody: "No hassle cheap flights"
Výhody: "Flight on time"
Nevýhody: "Airport, Crew, Bag Drop"
Výhody: "Very attentive cabin crew. Great service, great pilot and cockpit crew. All flight information was very well communicated. Smooth landing effort during thunderstorm activity."
Nevýhody: "Boarding process was not as effective at Gatwick airport as expected."
Nevýhody: "Flight was delayed. Very little communication"
Výhody: "The crew were efficient."
Nevýhody: "The flight left late. The seat was uncomfortable for me ( that is usual ) My major problem is that I was charged £247 and then a further £378 when I had to re book due to easy jet systems changing the dates. I am certain I booked the correct dates."
Výhody: "Plenty space in the cabin and decent leg room on standard seats"
Nevýhody: "Cabin crew are not very warming or hospitable feel like they are just doing their job rather than offering customer service which should be high on any airlines priorities when people are 33 000 ft away from comfort"
Výhody: "Very friendly experience...The crew members were courteous!!!"
Nevýhody: "Amazing experience...."
Výhody: "The EasyJet staff both in LGW & PRG were excellent. I felt they went out of their way to accommodate our needs. They were all friendly and professional. EasyJet will be our go to airline for our flights to London and back."
Nevýhody: "Though I’m not sure it is easyjet’s Fault, I didn’t like that in LGW the board said the flight was delayed an hour, but left on time. Could have gone horribly wrong had we procrastinated thinking that we had extra time."
Nevýhody: "Bus at arrival"
Výhody: "Nice crew"
Nevýhody: "45 minute delay"
Výhody: "Fast flight"
Nevýhody: "Standing around 30 minutes in gate before boarding."
Výhody: "Everything was smooth :)"
Výhody: "The staff were friendly"
Nevýhody: "The passengers were arse holes bit the crew dealt with it well"
Výhody: "First time using EasyJet. Everything was very easy. All done online. No problems whatsoever. A very pleasant journey."
Nevýhody: "Nothing. Everything was just fine!"
Výhody: "Liverpool airport is really easy to arrive at and get to your gate. easyJet have some relaxed Liverpool staff and with Liverpool airport and easyJet Liverpool staff you have a relaxed combination."
Výhody: "The flight was almost on time."
Nevýhody: "We did not like having to pay an extra 16 euros per person for carry on. Other planes allow a carry-on and a personal item. Did not appreciate this last minute extra charge. This should all have been explained when we purchased our tickets. I probably would not fly on EasyJet again for this reason."
Výhody: "Easy jet staff were fab! At bag drop and despite their conveyers not working all great. Gate staff just as good. On plane no issues. Many thanks."
Nevýhody: "Liverpool airport. No direct train link! Expensive to drop off £3.00 No staff to help navigate round. Signage poor. Forced through stupid duty free shops. No obvious way to avoid crowds and winding shop stuff! Despite being forced miles through the airport we still had to get a bus to the plane. No costa!"
Výhody: "All good"
Výhody: "Flight was quick and comfortable. Crew were excellent and friendly."
Nevýhody: "Longest queue to check in I have ever seen in my life. Even though we arrived with hours to spare we ended up being rushed forward to check in, rushed through security having no time for breakfast as we had planned, onto a plane that then sat on the tarmac for two hours and when it got away no time for a warm meal on board."
Nevýhody: "Because my bag was 1.5 inches to big I was charged 50 pounds.i will not fly with easy jet for one year to ensure they do not profit from me.jobs worth at desk disgusting and have already ripped them on social media .So well done to that jobs worth.hope you sleep well at night"
Výhody: "Everything waa straightforward. No major issues."
Nevýhody: "Our seats did not recline. In addition, the gate to board at the Amsterdam airport would benefit from more chairs as everyone was waiting in a line for some time while waiting to board."
Nevýhody: "We were three and a quarter hours delayed"
Nevýhody: "Didnt get notification that flight is delay while other did"
Nevýhody: "Paid for handsfree but wa t allowed a lap top size bag despite phoning to check and being told it would be okay"
Výhody: "Comfortable. Large plane"
Nevýhody: "I was not allowed my hand luggage on in the cabin on the trip down or return as was told the cabin was full. That is would go in the hold but it would be first off. So many people came on after me with much larger hand luggage! Also my bag was last into baggage reclaim both times"
Nevýhody: "forced to have cabin bag taken away as hold luggage when they ran out of over head space athough it was small enough to fit under seat - very rude Easyjet staff at boarding who did not want to understand situation. thanks to being delayed by hold luggage pick up missed my connecting journey"
Nevýhody: "My luggage was lost possible it was stolen by the checkin desk, and they are not helping but a very minute amount"
Výhody: "The crew was nice"
Nevýhody: "They had us stuck on a bus with no air flow on the tarmac for quite a bit while they sorted things out"
Výhody: "Good value for money. As expected"
Nevýhody: "Bag drop staff rude."
Výhody: "Once I got to the plane, everything was fine. The crew did their best to accommodate everyone. ."
Nevýhody: "It was getting there that was a pain. I am a handicapped passenger, traveling alone, walking on a cane. When you enter Terminal 1, you have to turn left and walk about 150 meters to an "assistance station" to get a wheelchair before you even check in for the flight. So for me it was walk 150 meters to wait for a wheelchair, be wheeled back to the airline's desk to check in, then go back the way you came to pass through security. (By the way, in the UK, you must remove all gels for a separate inspection, meaning toothpaste and shampoo, and they must be 100ml or less, or else you must check the bag.) After that rigmarole, you don't even go to the gate, because the flight doesn't have a gate assignment until about 35 minutes before departure. Then I had to climb stairs to get to the cabin. Shouldn't an airport in a market this large have jet bridges for every flight?"
Nevýhody: "Flight late again, plane filthy. Not good enough."
Nevýhody: "It's bad enough getting up at 3am to get to the airport for the early flight but when it's the first one out and it's 40 minutes late your really not happy.i can't remember the last time I booked easyJet and left on time"
Nevýhody: "It seems to be a particular quirk of British Airports that gates are not announced until shortly before flight departure. I really dislike this because instead of making one's way direct to the gate and relaxing at the gate, one must wait in a crowded "shopping mall" with no view of the aircraft, and then when the gate is announced, make a mad rush to the gate. The rest of the world can give the gate well ahead of time, why can't Britain do the same?"
Výhody: "Sufficient service quick boarding and de-boarding. Captain kept us well informed"
Nevýhody: "Needs a little updating"
Výhody: "The cabin staff were awesome, and a credit to the company"
Nevýhody: "Nothing, all good"
Výhody: "Got to my destination"
Výhody: "Clean cabin."
Nevýhody: "I always seem to sit next to an obese passenger who simply cannot fit in one seat (so they spill into mine)."
Výhody: "Friendly and competent crew."
Nevýhody: "Everything costs money"
Výhody: "Crew were friendly"
Nevýhody: "Although I had a child and was at the boarding gate in time,boarding was a free for all. We were also left waiting in a doorway with baby in the cold and with the fumes of the plane. The food was good but although I was on the first few rows with one of the first to request food some of the selections were not available. The fold out tables were also very dirty and the plane was uncomfortably cold"
Výhody: "With an obvious broken foot, I was first ignored and rudely spoken to by the gate crew. I wanted info on preloading and was dismissively told to wait for boarding. Finally, when boarding was about to start, a new agent appeared who cheerfully helped me and other disabled passengers. I was able to board early...that's the one good thing."
Nevýhody: "My check in experience was horrific! Because of my broken foot I cannot walk long distances and had requested assistance. The agent check-in told me I had arrived too late for assistance and it would not be available to me. I almost started to cry because the gate is so far away. It was with the help and kindness of two strangers in line that I was able to get a chair and be wheeled to the gate. I had arrived one hour and 45 minutes prior to my flight but was told I was too late for assistance. After the check-in agent gave me the information she completely ignored me! I wish I had her name."
Výhody: "Gave us.hard time with the hand laggage"
Nevýhody: "Flight was delayed for 1.5 hours on the runway. We were told we would receive a free beverage and snack however the cart never made it down to the end half of the plane so we couldn't even get a drink of water for almost 4 hours until we landed. The crew did not name any apologies and a woman in the row next to me pressed the assistance button to ask a question and they completely ignored her until we landed."
Výhody: "The crew were lovely; very friendly and helpful. Comfortable flight; lovely food."
Výhody: "El vuelo estuvo aceptable, y la atención del personal en el aeropuerto fue bueno."
Nevýhody: "El abordaje fue desagradable. Estaba lloviendo mucho, hacía frío y abordamos desde el aire libre. Salimos desde la sala de espera, nos movilizaron en un autobús, que duró mucho tiempo en partir ya con las personas sobre él, y con las puertas abiertas. Después, la salida del autobús y el abordaje, lloviendo, fue muy desorganizada."
Výhody: "Flights were on time. Boarding was quick with front and rear boarding."
Nevýhody: "Tight seats."
Výhody: "Al went well - no props - arrival in time."
Výhody: "The crew was friendly enough and the flight wasn't terrible."
Nevýhody: "The company is stupid. They REQUIRE you to check your "personal item". In America, they are smart a realize that this bag (usually a backpack or a purse) can easily fit under the seat in front of you and does not need to be put in the hold. Even if it would need to, the airline would "gate check" the bag for you free of charge (you would just reclaim immediately after deplaning). But no, EasyJet will bend you over and charge you €50 to check something as simple as a backpack."
Nevýhody: "More legroom but then I'm tall. Otherwise just what you would expect from a budget airline"
Výhody: "I paid extra to allocate seat upon booking. When I went to check in I was asked to pay for seats again. We then had to sit separately. Upon boarding we were asked to pay £25 each for our hand luggage - even though we fly every month with Ryanair back and forth and have never paid before. Rude staff"
Nevýhody: "Staff could be taught customer service skills. and stop taking more and more money off people but advertise as cheap flights because they arent. We have vowed never to use Ryan air again."
Výhody: "On boarding the plane was dirty. My daughters seat had food droppings on it which needed to brushed off before she could sit. We then had the worst landing we have ever experienced. Scary."
Nevýhody: "A clean plane for passengers. An explanation to why the landing was so inept."
Výhody: "Checkin and security Quick passport control and luggage"
Nevýhody: "The plane was late, boarding process very slow, Lon wait to disembark"
Nevýhody: "Ice is not carried on flights by RyanAir"
Nevýhody: "The area we were put in prior to boarding was just a continuous weaving queue and was quite crowded and stuffy"
Nevýhody: "It was freezing we asked 3 times to have air con adjusted ...plus other passengers ask too . Nothing was done . Stag and hen people on flight... shouldn’t be served alcohol on flight if they seemed drunk already. People wouldn't sit down even with seat belt signs on..."
Výhody: "Boarding was quick and tickets are very affordable."
Nevýhody: "Seats do not recline. No place to charge phone. No WiFi."
Nevýhody: "Boarding took long time took ages for a coffee . Stag and hen parties very loud and rowdy"
Výhody: "Short flight so not much to expect"
Nevýhody: "We were left sit on the runway after landing waiting for a spot to park up"
Nevýhody: "Check in and lagged bag"
Výhody: "flight efficient and smooth, thanks"
Nevýhody: "My problem was not flight itself, but boarding from T2 in Charleroi (arrived too early and nearly no facility to eat and wait in a decenta way)."
Výhody: "No issues getting on flight pretty straight forward."
Nevýhody: "The crew were soooo rude to everyone! Their card machine to buy drinks wasn’t working so they had to take cash but they didn’t have change! They charged 4 pounds for water. Then they were selling scratch tickets AND perfume and jewelry! THEY EVEN SPRAYED PURFUME ON THE PLANE! It gave me such a trrrible headache and made me even more nauseous than I already was from the flight!!! So smelly!!! The seats didn’t recline And my husbands seat was ripped. So terrible all around!!!"
Výhody: "Service good"
Nevýhody: "LEG ROOM TIGHT"
Výhody: "Friendly staff"
Nevýhody: "Very noisy people, very drunk people and like in all Ryanair flights, the staff has to keep giving people alcohol, so they were getting even more drunk. Not a good experience when all of them starts standing like in a bar on top of your head and raise the volume of the voice for no reason. Also from the time we landed until the time we were allowed to leave the aircraft, 15 minutes passed. Without anyone telling us for what reason. Very annoying..."
Výhody: "The pilot and safety tannoy is not loud enough"
Nevýhody: "This is my first time to fly with Ryan Air with unforgettable exciting experience. Check in T2A and depart at 'T2B , no flight details ."
Nevýhody: "I don't think it was very clear when I made the reservation that paying for a checked bag was only one way. I would like to have some reminder or notification that I had selected only one way. I was surprised to have to pay for the bag on the way back. And it was significantly more than on the website."
Výhody: "The price is generally good"
Nevýhody: "Ryanair broke my bag and damaged my other bag"
Nevýhody: "Delayed at Stansted due to Donald Trump"
Výhody: "Low cost"
Nevýhody: "Passengers treated like cattles. Not prepared at all"
Výhody: "Enjoyed the lasagna that I ordered, surprisingly good!"
Nevýhody: "Under the circumstances, the staff coped well with certain difficult passengers. Noisy passengers are my pet hate especially when the safety drill is being read out."
Výhody: "Cheap prices"
Výhody: "Fast flight nice staff"
Nevýhody: "Seats are small"
Nevýhody: "Being delayed an lied too"
Výhody: "Cheap and convenient"
Výhody: "Flight boarding was delayed but arrived on time to the destination. Cheap flight"
Nevýhody: "No entertainment or free snacks/water. Flights were cheap but you can't cancel them, just modify the reservation. I bought the return flight to a different airport by mistake but i was not able to cancel"
Nevýhody: "Flight was delayed."
Nevýhody: "Having to pay extra for everything!"
Výhody: "Value for money, this was good."
Výhody: "Price was right. Very short flight so it was okay. Price was good."
Nevýhody: "Called to gate BEFORE plane even arrived. Left to stand like cattle for over half an hour. Not a seat in sight. Way too much for my elderly husband."
Nevýhody: "Staff at the check-in desk was rude and condescending."
Výhody: "Everything was very good"
Výhody: "Great staff, very helpful and quick with boarding, quick journey"
Výhody: "I liked that fact that we board from the front and back of the plane. great staff and smooth flight"
Nevýhody: "the checked bags is a little expensive. 30 British pounds for one bag up to 20 kgs is a bit much. I would dare to say that hinders travelers that are planning on visiting Ireland as well as Great Britain. In Great Britain you can travel by train for less money and free bags, plus a lot less security and delays."
Nevýhody: "Complete chaos at the airport, with no real queue. Just had blobs of people crowding around counters with no indication of which one to got to if you needed to check in, print a ticket, or check a bag. No one was available to answer questions about which counter to go to, and when you finally waited and got to a counter, the attendants were very dismissive and rude."
Výhody: "We were not called"
Nevýhody: "We missed the flight due to not being called over the tannoy and the next flight was 710pm and was another £200, also it meant that we missed the show that we were booked in for as it was a birthday present for today. Staff on the ryannaire desk was not very friendly or understanding to our situation."
Výhody: "Crew was friendly and professional"
Nevýhody: "Seats don't recline, no seat back pocket"
Výhody: "On time"
Nevýhody: "Tight seating"
Nevýhody: "Still could do with just another couple of inches more space."
Nevýhody: "Late. No explanation. Left standing on runway also in the heat."
Nevýhody: "The crew is not welcoming, cramped seat, long line and force to check in my bag and paid 50euros."
Výhody: "Fast efficient service"
Nevýhody: "Some times cold crew"
Nevýhody: "Don't even get water on flight pretty cheap"
Výhody: "The flight arrived on time and the plane was clean. When flights are this cheap I think it's naïve to expect anything more."
Nevýhody: "Most of the bad things about Ryanair are consequences of their no-frills setup. People who fly with them have made the choice that low price is more important than luxury. The miserable bits about flying with Ryanair are: - The terminals/gates are frequently sheds (Grenoble, Bergerac), or in bigger airports the most distant and least well appointed (Liverpool). - Very little consideration is given to customer service (such as announcements for delayed flights). - The planes are as basic as can be, as is the service. - The scratch cards, food, drink, and all the "extras" you'd get as standard on other airlines such as included baggage, seat choice etc are all ways to boost profits given the low fares. - "They always leave late" - my theory is that the flight times are exaggerated so that they arrive on time at the expense of departure times, i.e. extra time is built in to the departure time to make up for cleaning / other gate delays. In short, flying with Ryanair vs KLM, BA, Virgin or Lufthansa is like taking a long distance Megabus instead of booking a seat on the train. It's cheaper. It's cheaper because it's a bit rubbish and a bit inconvenient. If you want a flight that's nicer, pay for it. Stop moaning about Ryanair."
Výhody: "The crew was friendly."
Nevýhody: "There was a charge to check in - which I attempted to avoid by checking in online but I didn't have access to a printer so there was a charge to print my boarding pass. A charge to check bags (since they wouldn't let us carry on - additional $70) there was no food (it was a 55 min flight so that makes since.) The seats were cramped and hard. And for whatever reason the landing was very hard/abrupt that people screamed. If I had the choice I wouldn't fly this airline again."
Nevýhody: "Group of men, loud drunk and obnoxious. Filling the aisles, the bathrooms, swearing and shouting. The crew seemed powerless to quieten them- or perhaps the money they spent on booze and food persuaded the airline to let them ruin the calm of the flight?"
Výhody: "It was a steady flight"
Nevýhody: "4 hour delay"
Nevýhody: "Poor choice of food"